October 10,2013

Arkansas Public Service Commission Kristi Rhude, Secretary P.O. Box 400 Little Rock, AR 72203-0400

RE: Docket l3-065-U- Lifeline Certification on FCC Form 481 - Cartier Annual Reporting Data Collection Form on behalf of Telrite Corporation d/b/a LIFE WIRELESS

Dear Chlef Clerk,

Pursuant to FCC requirements under 47 C.F.R. 5 54,422, enclosed please find for fitlng In the above- referenced docket a copy of Telrite Corporation d/b/a LIFE WIRELESS' FCC Form 481 - Carrier Annual Reportlng Data Collection Form.

An extra copy of thls letter Is enclosed to be date-stamped and returned to us in the self- addressed, postage-paid envelope.

If you have any questions regarding this filtng, please cantact me a t (407) 260-1011 or regulatory@csiIongwood.com.

Respectfully submjped,

Attorney-h-Fact Telrite Corporatlon d/b/a LIFE WIRELESS

Enclosures

Page 1

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FCC Form 48 1 Section 500 - Service Quality Stbdards & Consumer Protection Rules CompIiance

Under FCC Rules, Section 54.202, an ETC must comply that it wiII satisfy applicable consumer protection and service quality standards. TeIrite Corporation dlbla Life WireIess (Telrite) is in compliance with the CelluIar Telecommunications and Internet Association’s Consumer Code for Wireless Service.

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Telrite discIoses rates and terms of service to customers at the time service is initiated. These same terms and conditions are posted on Telrite’s website at www.lifewireIess.com. Tehite provides service avaiIability infomation on their website at wim.?ifewireless.com. Telrite provides contract terms to subscribers when they initiate or change service. These same terms are provided to subscribers during the annual recertification process as outlined in Commission rules that govern continued subscfiber eligibility. Telrite’s Lifeline service can be terminated at any time by either party without an early termination fee, Service is dependent on continued usage and eligibility in the program. Telrite provides disclosures, minutes included in Lifeline plans, expiration of rollover minutes, availability of service, and cost for additionat minutes in pubiished Lifeline advertising materials. Telrite customers are provided options if they exceed the number of minutes provided in their Lifehe plan. If at any time a customer purchases additional minutes, charges and plan options are. available on the company website at www.Iifewireless.com. TeInte’s toll-free customer service number is 888-543-3620. Customers may aIso dial 61 1 fiom their Life Wireless handset to reach customer service free of charge or by contacting Telrite via email at info@lifewireless.com. This information is provided in the terms of service and on the company website and in aII information provided to subscribers. Telrite responds to all consumer inquiries and complaints received from government agencies within 30 days. Telrite has procedures in place to maintain the privacy of subscriber proprietary information in accordance with applicabIe federal and state laws.

IO. Telrite has avaiIable to Lifeline customers an online portal where customers can check their balances and purchase additional minutes.

Telrite Corporation 4 4113 Montlcello Street + Covington, GA 30014 678-202-0830 + Fax: 678-202-1 362 + w.telrite.com

FCC Form 48 1 Section 600 - Functionality in Emergency Situations

Under FCC Rules, an ETC must demonstrate its ability to remain functional in emergency situations, Since Telrite Corporation. d/b/a Life Wireless (Telrite) is providing service to its customers through the use of facilities obtained from other carriers, it is abIe to provide to its customers the same ability to remain functional in emergency situations as currently provided by the carriers to their own customers, inchding access to a reasonable amount of back-up power to ensure functionality without an external power source, re-routing traffic around damaged facilities, and the capability of managing traffic spikes resulting from emergency situations.

Telrite, along with their underlying carriers, have created back-up systems to ensure functionaIity in the event of a loss of power or network functionality. Telrite maintains its own diesel- powered backup generator at their switching facility in Georgia. All systems withim the faciky are implemented on redundant servers, each with redundant data network and powcr.

Tetrite Corporation + 41 i 3 Monticello Street + Covlngton, GA 30014 678-202-0830 Fax: 678-202-1 362 www.telflte.com