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Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College Agent-Based Modeling and Simulation of Consumer Behavior and Fishscape Omid Roozmand Environmental Studies, Dartmouth College

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Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Agent-Based Modeling and Simulation of Consumer Behavior and Fishscape

Omid RoozmandEnvironmental Studies, Dartmouth College

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Introduction

Consumer Behavior

Why do people need luxury products?

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Introduction

Consumer Behavior

$6.88 million for a car plate!

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

How Do Consumers Behave?

Introduction (Human Behavior)

Social

Cultural

Personal

Psychological

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

• Why do consumers of different countries have different purchasing behavior?

• Why do consumers of one country, or even of one family have different purchasing behavior?

• How are consumers influenced by other consumers?

Consumer Behavior

Introduction

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Introduction

ABM: Understanding and Predicting the consumer behavior and its Consequences

1- Understanding and Predicting the Individual consumer Behavior

2- Understanding and Predicting the Consumption Behavior of a Society

3- The Impact of the Behavior of Society on Environment

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Introduction

o Agent-Based Modeling and Social Science

o Case Study: Consumer Behavior

ABM of Consumer Behavior

o M&S of Culture and Personality

• Conceptual Model

• Computational Model

• Experimental Results

o Consumer Choice Aggregated Demand (CCAD)

• Maximizers

• Satisficers

• Results

ABM of AFishscape

Conclusion and Future Work

ABM of Consumer Behavior

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Sociological and Psychological

Theories

Consumer BehaviorAnd

Economics

Computer Science and

Artificial Intelligence

ABM of Consumer Behavior

ABM of Consumer Behavior

Five Stages model of Consumer Behavior

Agent-Based Technology-MASQ Meta Model

- Culture (Power Distance, Individualism, Masculinity, UA)- Personality: Big Five (OCEAN)- 6 Related Needs From Maslow, Max-Neef

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Need Recognition

Information Search

Evaluation Purchase Post-Purchase

ABM of Consumer Behavior

Consumer Behavior Decision Process

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

ABM of Consumer Behavior

Hofstede Cultural Model

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

ABM of Consumer Behavior

Human Needs as Main Drives!

Social Status

Social Responsibility

Status Seeking (Power)

Safety

Novelty

Affiliation

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Internal External

Mind

Culture

Body/Object

Space

ABM of Consumer Behavior

Agent-Based Model (MASQ Meta Model) (Ferber 2009)

Individual

Collective

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Introduction

o Agent-Based Modeling and Social Science

o Case Study: Consumer Behavior

ABM of Consumer Behavior

o M&S of Culture and Personality

• Conceptual Model

• Computational Model

• Experimental Results

o Consumer Choice Aggregated Demand (CCAD)

• Maximizers vs. Satisficers

• Results

ABM of Fishscape

Conclusion and Future Work

ABM of Consumer Behavior

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Mind

Culture

ABM of Consumer Behavior (Conceptual Model) (Roozmand 2011)

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Introduction

o Agent-Based Modeling and Social Science

o Case Study: Consumer Behavior

ABM of Consumer Behavior

o M&S of Culture and Personality

• Conceptual Model

• Computational Model

• Experimental Results

o Consumer Choice Aggregated Demand (CCAD)

• Maximizers vs. Satisficers

• Results

ABM of Fishscape

Conclusion and Future Work

ABM of Consumer Behavior

مدل سازی مبتنی بر عامل رفتار خریدار بر اساس فرهنگ : سمینار دفاع از پایان نامه دکتری

و شخصیت

امید روزمند57

20/7/1390

16

57Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Dartmouth College, ENVS

Calculating Weights of Needs

},*)1(*)1(max{ ssss AstatusPdi*DTPdi*statusw

},***)1(*)1(max{ srsr DTstatuspdiAstatusPdiw

0,*)1()1,,(*max AMasAEOavgMaswst

AMaswsaf *)1(

})],1(*)(*)1(max{[ affaff AIndAEavgIndw

}),1(**)}1(,max{max{ novnov OUAOUAIDVw

Computational Model

Personality

Perception

Update

Agent‘s

State

Need

RecognitionAction

Estimation

S

T

A

T

E

Culture dimensions

Wealth

Belief

Mind

مدل سازی مبتنی بر عامل رفتار خریدار بر اساس فرهنگ : سمینار دفاع از پایان نامه دکتری

و شخصیت

امید روزمند57

20/7/1390

17

57Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Dartmouth College, ENVS

- Consumer agent perceive the products in the

market

- Consumer agent sees the other consumer agents and their products

Computational Model

Personality

Perception

Update

Agent‘s

State

Need

RecognitionAction

Estimation

S

T

A

T

E

Culture dimensions

Wealth

Belief

Mind

مدل سازی مبتنی بر عامل رفتار خریدار بر اساس فرهنگ : سمینار دفاع از پایان نامه دکتری

و شخصیت

امید روزمند57

20/7/1390

18

57Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Dartmouth College, ENVS

Actual State

Actual state

)1()*( ssss prwt

SS eas

Actual State (During Consumption)

t

SSSS

t

SS asdecayas *)1(1

Computational Model

Personality

Perception

Update

Agent‘s

State

Need

RecognitionAction

Estimation

S

T

A

T

E

Culture dimensions

Wealth

Belief

Mind

مدل سازی مبتنی بر عامل رفتار خریدار بر اساس فرهنگ : سمینار دفاع از پایان نامه دکتری

و شخصیت

امید روزمند57

20/7/1390

19

57Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Dartmouth College, ENVS

Social influence on desired state

)1

*(

1_

CAPRpr

SSSS prN

wt

SS esocietyds

)1

*(

1_

PRpr

SSSS prN

w

t

SS emarketds

New products’ influence on desired state

)_,_( t

SS

t

SS

t

SS marketdssocietydsAVGds

Computational Model

Desired State

)_,_( t

SS

t

SS

t

SS marketdssocietydsfds

مدل سازی مبتنی بر عامل رفتار خریدار بر اساس فرهنگ : سمینار دفاع از پایان نامه دکتری

و شخصیت

امید روزمند57

20/7/1390

20

57Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Dartmouth College, ENVS

Discrepancy between actual and desired state

t

SS

i

SS

t

Need asdsDi

Arousal

ii

ii

Need

t

Need

Need

t

Need

DFalse

DTrueAroused

AVG_Price)*1()*1(1

Ww

NeediNeed

ie

Computational Model

Personality

Perception

Update

Agent‘s

State

Need

RecognitionAction

Estimation

S

T

A

T

E

Culture dimensions

Wealth

Mind

Belief

مدل سازی مبتنی بر عامل رفتار خریدار بر اساس فرهنگ : سمینار دفاع از پایان نامه دکتری

و شخصیت

امید روزمند57

20/7/1390

21

57Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Dartmouth College, ENVS

Select the a product which satisfies the aroused need.

},,,,,{ affnovsafstsrssk

kk

t

pr asdsE

t

prprsel Epr min arg

Computational Model

Personality

Perception

Update

Agent‘s

State

Need

RecognitionAction

Estimation

S

T

A

T

E

Culture dimensions

Wealth

Belief

Mind

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Experimental Results (Individual Decision Making)

1- There are totally 4 agents where 2 of them use our model and initially hold low status product

2- There are 2 products (high social status, low social status)

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Eleven European Countries. Social Status (Car Purchasing Behavior)

Experimental Results (Country-Level Results)

Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Environmental Studies, Dartmouth College

Experimental Results

Eleven European Countries. Social Responsibility(Car Purchasing Behavior)

مدل سازی مبتنی بر عامل رفتار خریدار بر اساس فرهنگ : سمینار دفاع از پایان نامه دکتری

و شخصیت

امید روزمند57

20/7/1390

25

57Agent-Based Modeling and Simulation of Consumer Behavior Omid Roozmand Dartmouth College, ENVS