omec workshop 26 april 2010 (final)

47
unleashing the power of PR! unleashing the power of PR! Presented by Guru in a Bottle Presented by Guru in a Bottle Monday 26 April 2010 Monday 26 April 2010 Corus Hotel Hyde Park Lancaster Gate London W2 3LG www.guruinabottle.com Copyright©2010. Guru in a Bottle. All Rights Reserved. and who knows and who knows where it can where it can take you! take you!

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Page 1: Omec workshop 26 april 2010 (final)

unleashing the power of PR!unleashing the power of PR!

Presented by Guru in a BottlePresented by Guru in a BottleMonday 26 April 2010 Monday 26 April 2010

Corus Hotel Hyde ParkLancaster GateLondon W2 3LG www.guruinabottle.com Copyright©2010. Guru in a Bottle. All Rights Reserved.

and who and who knows where knows where

it can take it can take you!you!

Page 2: Omec workshop 26 april 2010 (final)

welcomewelcome

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Page 3: Omec workshop 26 april 2010 (final)

BBC network radio & TV BBC network radio & TV & BBC world service & BBC world service

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Page 4: Omec workshop 26 april 2010 (final)

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Page 5: Omec workshop 26 april 2010 (final)

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Page 6: Omec workshop 26 april 2010 (final)

what we’ll cover in the next sixty minutes…what we’ll cover in the next sixty minutes…

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Page 7: Omec workshop 26 april 2010 (final)

what is PR?what is PR?

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Page 8: Omec workshop 26 april 2010 (final)

PR = gimmicks?PR = gimmicks?

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Page 9: Omec workshop 26 april 2010 (final)

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PR = Sir Richard Branson?PR = Sir Richard Branson?

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Page 10: Omec workshop 26 april 2010 (final)

PR = Max Clifford ?PR = Max Clifford ?

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Page 11: Omec workshop 26 april 2010 (final)

PR = Advertising?PR = Advertising?

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Page 12: Omec workshop 26 april 2010 (final)

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PR = spin?PR = spin?

Page 13: Omec workshop 26 april 2010 (final)

PR = no such thing as “bad” PR?PR = no such thing as “bad” PR?

++ ==

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Page 14: Omec workshop 26 april 2010 (final)

effective PR = effective PR =

management of reputationmanagement of reputation

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Page 15: Omec workshop 26 april 2010 (final)

(rather large) PR disasters...(rather large) PR disasters...and how to avoid themand how to avoid them

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Page 16: Omec workshop 26 april 2010 (final)

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Page 17: Omec workshop 26 april 2010 (final)

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Page 18: Omec workshop 26 april 2010 (final)

Copyright©2010. Guru in a Bottle. All Rights Reserved.www.guruinabottle.com

Page 19: Omec workshop 26 april 2010 (final)

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As seen on TV!

As seen on TV!

Page 20: Omec workshop 26 april 2010 (final)

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Page 21: Omec workshop 26 april 2010 (final)

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Page 22: Omec workshop 26 april 2010 (final)

Copyright©2010. Guru in a Bottle. All Rights Reserved.www.guruinabottle.com

Page 23: Omec workshop 26 april 2010 (final)

Copyright©2010. Guru in a Bottle. All Rights Reserved.www.guruinabottle.com

Page 24: Omec workshop 26 april 2010 (final)

Copyright©2010. Guru in a Bottle. All Rights Reserved.www.guruinabottle.com

Page 25: Omec workshop 26 april 2010 (final)

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Page 26: Omec workshop 26 april 2010 (final)

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Los Angeles Times reported that the Goldman Sachs brand "has one of the worst reputations among the wider public of any big company in the U.S., according to a recent survey by Harris Interactive.

Page 27: Omec workshop 26 april 2010 (final)

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5½ years prison 24 years prison

Andrew Fastow, CFO Jeff Skilling, CEO

Decline in the share price of EnronShare price ($)

Page 28: Omec workshop 26 april 2010 (final)

segmentation techniquessegmentation techniques

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Page 29: Omec workshop 26 april 2010 (final)

attitudes, values, beliefsattitudes, values, beliefs

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Page 30: Omec workshop 26 april 2010 (final)

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““inside out” or “outside in” ?inside out” or “outside in” ?

Page 31: Omec workshop 26 april 2010 (final)

sourcesource

encodingencoding decodingdecoding

receiverreceiver

messagesmessages

background noisebackground noisebackground noisebackground noisefeedbackfeedback

two realms of understandingtwo realms of understanding

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Page 32: Omec workshop 26 april 2010 (final)

messagingmessaging

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Page 33: Omec workshop 26 april 2010 (final)

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Page 34: Omec workshop 26 april 2010 (final)

the “elevator pitch”the “elevator pitch”

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Page 35: Omec workshop 26 april 2010 (final)

power of the narrativepower of the narrative

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Page 36: Omec workshop 26 april 2010 (final)

it’s not what you offer it’s not what you offer but what you but what you deliverdeliver

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Page 37: Omec workshop 26 april 2010 (final)

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which channel

do you

use and when?

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Page 38: Omec workshop 26 april 2010 (final)

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print?print?

social social

networking?networking?

events?events?

broadcast?broadcast?

film?film?

mobile?mobile?

hospitality?hospitality?

Page 39: Omec workshop 26 april 2010 (final)

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Page 40: Omec workshop 26 april 2010 (final)

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““receive mode”receive mode”

Page 41: Omec workshop 26 april 2010 (final)

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The “Holy Trinity” of PR

News Release

Case Study

Background Brief

Page 42: Omec workshop 26 april 2010 (final)

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news releasenews release

Page 43: Omec workshop 26 april 2010 (final)

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case studycase study

Page 44: Omec workshop 26 april 2010 (final)

background briefbackground brief

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Page 45: Omec workshop 26 april 2010 (final)

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measurement of media coveragemeasurement of media coverage

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Page 46: Omec workshop 26 april 2010 (final)

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Top 10 PR Top 10 PR

Tips!Tips!

1. Link PR objectives with organisation and business objectives

2. Have an insight into market and customer segments that can provide you with a competitive advantage in your PR

3. Make sure that you have a PR plan and that you have set milestones for the PR effort

4. Focus on your key PR messages - have no more than five and review even on a quarterly basis

5. Always consider using photography wherever possible

6. Don’t ignore traditional media channels such as print and put all your trust on online channels

7. Think creatively – a weak story can make it if it’s offered as an ‘exclusive’

8. Seek feedback from your customers and include testimonials in your PR

9. Measure output and outcome

10. Don’t give up – little and often works best!

Page 47: Omec workshop 26 april 2010 (final)

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thanks for thanks for listening!listening!

This workshop was presented by

Ardi Kolah

Phone: 0207 580 2819

Mobile: 077100 77941

Email: [email protected]

www.guruinabottle.com