OMCNewsThe Right Care, Right Here

August 14, 2015

Mission

To provide exceptional, compassionate care to all we serve.

Vision

We will change lives by nurturing hope, improving health and encouraging wellness – every person every time.

Quality

YOUR FEEDBACKYOUR FEEDBACKMATTERS

TELL US WHAT YOU TH INK

EMPLOYEEENGAGEMENTSURVEY

Go to:www.heal ths t reamsur veys .com/OMC2015Password: Omc2015Sur vey i s avai lable through August 17.

Inside this Issue

Dress in Support for

BJB starts August 14!

See page 2 for details.

Blood drive is

Wednesday, August 19!

See page 3 for more

information.

See page 5 for

Praise for OMC!

Cardiac Stepdown Unit Receives Exceptional Care RecognitionOMC’s CSU is the first to receive this new recognition from OMC Administration. The CSU had Zero Core Measure Fallouts for 7 months, and 100% Patient Satisfaction for Nurse Courtesy and Respect for 7 months. All Unit staff received an embroidered polo shirt with the OMC logo and “Exceptional Care Recognition” stitched on it. Pictured first row, l to r: Dr. Roger Shaw, OMC Board of Directors Member; MaLissa Reardon, Nurse Manager; Amanda Hayes, CSU Supervisor; Lori Richards; Elizabeth Collins; Laura Thorn; Flordelisa Wasen; Linda McMinn; and Jeannie Looper, COO. Second row: Dani Dawson, James Roberson, Candi Bartsch, Lisa Brown, Vicky Rowe and Dottie Ramirez. Third row: Jared Hughes; Marcia Robson, Chief Nursing Officer; Tom Keller, President & CEO; Kevin Gleghorn, OMC Board of Directors Member; and Jim Tugwell.

Sur veycan be taken

f rom any computer !

August 14, 2015 2

Join in the fun leading up to the Blue Jean Ball September 12 by Dressing in Support of the Blue Jean Ball on these upcoming Fridays: Aug 14, 21, 28, Sept 4, and 11.

Dress code is nice jeans and collared shirt (no T-shirts may be worn). Please verify with your supervisor that your department may participate before purchasing Dress in Support stickers.

Stickers may be purchased on the main campus at Registration, Heart Care Services and Neurosciences; in the Shaw building at Rehabilitation Services; in Parkway in Public Relations, BHC and the Foundation

Thank you for supporting the Blue Jean Ball!

Dress in SupportAugust 14 • August 21 • August 28

Sept. 4 • Sept. 11

Ozarks Medical Center is committed to patient safety. We ask every employee to get the flu vaccine or to wear a mask during flu season.FLU CLINIC SCHEDULE*Sept. 29: 7a-9a and 2p-4p Cafeteria Conference RoomSept. 30: 7a-9a and 2p-4p Cafeteria Conference RoomOct. 1: 7a-9a and 2p-4p Cafeteria Conference RoomOct. 2: 7a-11a Graham O’Neil Classroom ParkwayA mobile clinic will makes rounds for the West Plains clinics. Outlying clinics will have their own supply.In addition vaccine will be available on an ongoing basis in the following locations:Employee Health office Emergency Department (for all staff)Nursing Departments (for their staff) *subject to change

KEEP CALM &GET A FLU SHOT

In order to identify security or safety issues, and to address them, the security and safety subcommittees will meet Monday, August 17, at 10 am. If there are security or safety issues which need addressed, please send a brief memo stating your concern and the committee will review any concerns and address your issues. Our commitment to the employee is to provide great customer service, and a safe working environment. Thank you,Retha Evans,Communications/Security Manager417-256-9111 ext. 7051

August 14, 2015 3

Community

AUGUST ForumsAugust Forums will be held in Parkway Center on August 20 & 21.

Forum times are:Aug. 20: 9 a.m., 11 a.m., 2 p.m. and 4 p.m.

Aug. 21: 7:15 a.m., 11 a.m. and 1 p.m.

Staff members are required to attend two forums each year. Out-of-town clinics can connect through Go To Meeting – there is limited availability of connections and seating. Please contact the clinic in advance. Please remember to sign in.

Service

NEXTBLOOD DRIVE

AUG 1912:00-6:00 p.m.

OMC and American Red Cross Blood Drive August 19O, B and A Negative blood in critical need

Ozarks Medical Center’s (OMC) and the American Red Cross will host a blood drive Wednesday August 19, from noon until 6 p.m., at the Willard Hunter Classroom in the OMC Parkway Center.

Donations have fallen to critically low levels and patients needing O negative, B negative and A negative blood could go without the lifesaving support they need. We need you to help prevent an emergency shortage.

The American Red Cross is pleased to announce RapidPass that allows donors to complete their pre-reading and donation questions online from the comfort and privacy of their home or office; reducing the time they spend at the blood drive by up to 15 minutes. Visit redcrossblood.org/RapidPass, read the information, answer the questions, and print the pass or email it to themselves to show when they check in at the blood drive. RapidPass must be completed the same day as the donation. Donors are still encouraged to schedule an appointment online.

Consider making a difference by donating blood at the next blood drive. Every 2 seconds, someone in the U.S. needs blood. About 44,000 pints of blood are needed in the U.S. every day. Almost everyone will know someone in their lifetime who has the need for blood. Only 38% of the population is eligible to donate, but only about 8% of those who are eligible actually donate.

For more information, visit redcrossblood.org, or call the OMC Public Relations Department at 417-257-6735.

Kat Scott, PTA; Angela Anderson, OT; and Charlotte Beauchamp, PT from Rehabilitation Services participated in the Back-To-School Health Fair at West Plains Middle School recently. They measured kids for appropriate wearing of backpacks.

Joanna Patillo, RN, Nurse Manager of OB and Melissa Smith, Media Relations Specialist, recently attended the Howell County Health Department’s Breast Feeding Bonanza. More than 135 people attended where they visited booths to gain information on parenting, breastfeeding, and infant CPR.

The new Physician Directories are in. If

your office would like to receive some, contact

Melissa Smith at ext. 6737 or email melissa.smith@

ozarksmedicalcenter.com.

417-256-9111 www.ozarksmedicalcenter.com

Physician Directory June 2015

Email us anytime with your questions or concerns

Like us on

Main campus at 1100 Kentucky Ave. • West Plains, MO

www.jointcommission.org

Joint Commission

Scan with your smart phone

417-256-9111 www.ozarksmedicalcenter.com

Email us anytime with your questions or concerns

Like us on

August 14, 2015 4

August 17 - Living with Diabetes 8 a.m. at the Willard Hunter Classroom, Parkway CenterInformational class to assist those with diabetes. For more information about enrolling in the class, talk to your doctor.

August 19 - Red Cross Blood Drive12 to 6 p.m. at the Willard Hunter Classroom, Parkway Center

August 19 - Multiple Sclerosis Support Group4:30 p.m. at the Shaw Medical Building, 1111 KentuckyThis group meets the third Wednesday of each month. For more information on this support group, call EZ Niles at 417-256-1798.

August 25 - REACH Health Care Career FairWillard Hunter Classroom, Parkway CenterCall Education Services at extension 6725 for reserve a booth.

August 31 - Project IMPACTS5:30 p.m. at the Thayer Senior Center, 100 Chestnut StreetPresentation by Henry Bryan on controlling blood sugar.

September 8 - Arthritis Support Group2 p.m. at the Shaw Medical Building, 1111 KentuckyThis group meets the second Tuesday of each month. For more information, contact OMC Rehabilitation Services at 417-257-5959.

September 12 - Blue Jean Ball6:00 p.m. at Risner’s Stables, 911 Creamery RoadContact the OMC Foundation at ext. 5200 for tickets.

September 23 - Falls Prevention ScreeningWest Plains Senior Center, 416 East Main Free falls risk screening.

September 24 - Men’s Health BreakfastWillard Hunter Classroom, Parkway CenterFree educational breakfast on the topic of men’s health.

September 29 - Flu Clinic7 to 9 a.m. and 2 to 4 p.m., Cafeteria Conference Room

September 30 - Flu Clinic7 to 9 a.m. and 2 to 4 p.m., Cafeteria Conference Room

What’s happening at OMC

Click here for the complete meetings calendar and calendar of eventsClick here for free weekly fitness opportunities & gym discounts

Community Events are available from the West Plains Community Calendar. For a complete listing visit: www.westplainscalendar.com.

August 14, 2015 5

OMC Cafeteria HoursMonday-FridayBreakfast: 7:00 a.m. - 9:00 a.m.Lunch: 11:00 a.m. - 1:00 p.m.Snack Bar: 1:30 p.m. - 4:00 p.m.Dinner: 4:00 p.m. - 6:00 p.m.

Holidays & WeekendsLunch: 11:00 a.m. - 1:00 p.m.

Employees receive a 20% discount on most items in the cafeteria. (Menu subject to change without notice.)

LUNCH MENU SNACK BARAsian Beef Stir-FrySweet & Sour ChickenFried RiceGlazed CarrotsBlack Bean BurgerMinestrone

Herbed Arctic CharPenne Chicken AlfredoParmesean Roasted PotatoesItalian Blend VegetablesHamburgersBaked Potato Soup

Chicken FajitasTortilla Crusted TilapiaSpanish RiceMexican CornChicken TendersChicken Tortilla Soup

Baked Pork ChopsGreek Marinated ChickenRosemary PotatoesGreen Bean CasseroleFish SandwichBroccoli Cheese Soup

AUG17

AUG18

AUG19

AUG20

AUG21

Fried ShrimpBBQ Beef BrisketGarlic Mashed PotatoesStewed TomatoesGrilled Chicken SandwichTomato Bisque

Daily: Salad Bar, Sandwich Bar, Pizza, Desserts

Warm Soft Pretzels with cheese sauce &

mustard

Tacos Bar with shredded lettuce,

cheddar cheese, pico, diced onion & salsa

Wing Bar withcelery sticks

& ranch dressing

$1.00 Hot Dogswith chili, cheese

sauce & 0.25c fountain

drinks

French Fry Barwith cheese sauce,

green onion,chili &

jalapenos

CAFEPraise for OMCRehabilitation ServicesThe following are comments from patient loyalty surveys:

• Very friendly and caring.

• You have a friendly and compassionate staff.

• Very caring people!

• You’re an amazing rehab staff.

• Love Julie and her dedication to her job and paitent’s needs. Everyone was very kind and compassionate.

• Staff is very friendly.

• Your staff showed great compassion and knowledge during my post-recovery process.

• Julie Dunbar is very very good at what she does. I can not pinpoint one thing. Excellent personally and professionally.

• I am a 91-year old and Brodie Sith was so kind to me. I felt so at ease with him.

Service

Reprint from West Plains Daily Quill ~ Letters to the Editor

To the editor:I would like to say thank you to the great EMS staff, ER staff at OMC (Ozarks Medical Center) and staff on the second floor while I was in for observation.

You hear all the bad stuff about OMC and EMS, but I want to praise all these wonderful, professional people that all go above and beyond to make sure I was taken care of.

My story all started on July 9 when my brother Bud was going to take me to the ER as I was having chest pain and shortness of breath. When I was walking with Bud, he said I all of a sudden kind of made a sound and, as he said, “went down like a sack of taters.” I fell backward, hitting the back of my head on tree roots in my front yard. Then I called 911 and the wonderful EMS staff arrived as a feavy downpour came. They worked very well under such conditions.

I have been an LPN for the past 40 years, but I have had to have total knee replacement of both knees. As we all know, bend your knees and lift, but now I can’t. I was only 53 years old when I had them replaced. I know all too well the stress that comes with ER situtations. And again, I can’t say thank you enough to each and every one of these people. Angels flying too close to the ground.

God bless and keep up the good work. Sincerely,Kathy E. BeatyWest Plains