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Omar M. Saleem
Baghdad
Phone: +9647819980199 /+962 777778244
+9647700007130
E-mail: [email protected]
Date of Birth: 22-05-1978
Nationality: Iraqi
Objectives
Technical professional with more than 11 years of experience in the
telecommunications industry. Ability to convey complex, technical concepts into
understandable language for non-technical people. In-depth experience in product
management, Consistent record of improving profit margin, seizing cost savings, .
Proven ability to perform well under pressure with excellent leadership, management,
communication, customer service, and problem-solving skills.
Education
B.Sc. in Computer and Software Engineering
1997-2001, University of Technology, Iraq-Baghdad
Experience
Product Development Manager (March 2014 – May 2015) / Newroz Telecom Group.
Resume: Omar M. Saleem
A Manager with ability to guide a team who is in charge of product life cycle and
related business unit(s). A result oriented professional with a range that extends from
increasing the profitability of existing products to develop new products for the
company, capable of building products from existing ideas, and helping to develop
new ideas based on the industry experience and contact with customers. Capable of
turning the manager role into a strategic role rather than tactical.
Key Functions
Managing the entire 4G LTE product line life cycle from strategic planning to
tactical activities including -but not limited to- specifying the deployed CPE
type and customizing it.
Specifying market's technical product requirements for current and future
products.
Driving a solution set across development teams (primarily
Development/Engineering, and Marketing Communications) through market
requirements, product contract, and positioning.
Developing and implementing a company-wide go-to-market plan, working
with all departments to execute.
Analyzing potential partner relationships for the product.
Supervising 4G LTE CPE product procuring, customization, deploying and
post sales maintenance and customer services.
Contributing effectively in launching green field product and services under
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Resume: Omar M. Saleem
various technologies (CDMA, WIMAX, normal ADSL and with SIP service).
Development of feasibility studies, including technical solution and costs.
Coordination of activities with other teams, ensuring deliveries are done on
time.
Senior Core Optimization Expert / Core front office assistant manager ( April 2009 –
Aug-2013):
Shabakkat Cellular Company…/ Baghdad
Handling roaming activates from technical side.
Negotiating and obtaining the best wholesale rates for the preferential
roaming partners to reduce the cost and increase the revenue.
Preparing the configuration needed for a new roaming agreement with
operators as well as the test needed.
Monitoring the Quality of international roaming services for inbound and
outbound roamers.
Communicating with international carriers to solve the international call
and SMS complaints.
Handling the SIM cards database for all roaming partners.
Planning and organizing the day to day activities.
Analyzing and proposing the solution for the CSR degradation from the
performance report.
Studying/analyzing network related reports.
Solving the critical issues and guiding the other team members to
gain the competency.
NSS Team Leader/Core support manager: (December 2004 – April 2009)
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Resume: Omar M. Saleem
MTC Atheer/Zain since 2007 (Telecommunications company)
Planning and organizing the day to day activities.
Providing the technical support for marketing in regards of the new
offers, promotions and profiles.
Solving the critical issues and guiding the other team members to
gain the competency.
Providing the technical support for the Costumer care and call center
for the subscriber complaints.
Providing the technical support for the IT and revenue assurance
Depts.
Providing the technical support for the Roaming team with the new
roaming agreements and the already existing roaming partners.
Timely documentation of the newly implemented features and
circulating the same through the entire country core group.
Cellular network controller handling.
Full BSC integration.
GSM measurement handling.
Traffic Measurement Handling.
Customer profile handling in HLR.
SS7 network administration.
Number Modification troubleshooting.
Alarm Handling analysis.
Interconnection between MSCs .
USSD analysis Handing for Billing.
Digit analysis modification.
Traffic channels association of calls and detail specifications
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Resume: Omar M. Saleem
Traffic channels troubleshooting
PLMN Handling.
October 2003 – September 2004:
- Joined Amira Group, an American-based company specialized in
construction and trading in Oil and Gas, as an IT consultant.
- My duties were to supervise and troubleshoot the computer system of
the company.
- Also involved in managing the Iraq part of the main company network,
primarily supervising the companies communications with other
companies and troubleshooting the network.
July 1998-September 2003:
- Owned and run Al-Aik Computer Office in Iraq-Baghdad, where
computers were assembled to request. Technical support for both
hardware and software was also provided.
- Many medium-sized projects to supply large number of computers to
institutions were executed. This included the necessary technical
support.
- Setting up network support for small to medium sized companies and
providing the necessary maintenance and technical support. Database
support for some of the networks was also provided and maintained.
- Installing and troubleshooting Windows operating systems and other
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Resume: Omar M. Saleem
general use applications.
Technical Skills:
10 years of experience in GSM technology, especially in the MSC and HLR
part
Over 3 years of experience in computer hardware/software maintenance, LAN
management, troubleshooting, and networking
Over 5 years of experience in computer assembling and marketing.
Platforms:
- Nokia DX200 Platform
Experienced in:
- Nokia NED (MSC and HLR part)
- Secure CRT and Reflection (advanced Telnet applications for
accessing the Nokia MSC and HLR systems)
- MSC and HLR MML commands
- Traffica tool.
- Microsoft Office (Word, Excel, PowerPoint, Outlook and Access)
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Resume: Omar M. Saleem
Courses:
Participation in IN introduction in Kuwait (3 days in August 2005).
Training course in roaming field especially in (IREG test) in Jordan (6 days
November 2005).
GSM overview in Jordan (7 days in February 2006).
Training course in 2G Switching Core Network Operation & Maintenance
(2GSCNOM) in Nokia-UK (10 days in September 2006).
Training course in NSS Routing (NSS ROU) in Nokia-UK (4 days in
September 2006).
Training course in NSS Signaling (NSS SIG) in Nokia-UK (4 days in
September 2006).
OJT in Kuwait for level one of operation & maintenance (14 Days in July
2007).
OJT in Kuwait for level two of operation & maintenance (5 Days in Feb
2008).
Training course in Network Synchronization OSA (5581C) GPS-SR8 and
SYNC View,(OSCILLOQUARTZ Swiss Company) in Kuwait (7 days in
March 2007)
CCNA Training in Kuwait- Info center company- (12 Days in Feb 2008).
Note: References will be available upon request
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