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PAKISTAN INTERNATIONAL AIRLINES

FLIGHT DISPATCH TRAINING MANUAL

OM-PART D

Document # FOD/FDTM/01

Edition 2

Revision 01

Issue Date December 09, 2014

Central Control Division | FLIGHT OPERATIONS

Pakistan International Airlines

Flight Dispatch Training Manual OM Part-D

Approval

Page 1

Departmental Approval Edition 2 Rev #: 00 December 30,2010

Approval Date:

Approval No.

STEP NAME/ DESIGNATION SIGNATURE/ DATE

Prepared by:

Arsh Naeem

Flight Operations Officer

Reviewed by:

Muhammad Anwar

Operations Controller

Reviewed and Approved by:

Capt. Shuja Naqvi

Director Flight Operations

Document Status

Controlled

Document Type

Manual

Pakistan International

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Table of Contents

Page 1

TABLE OF CONTENTS Edition 2 Revision: 00 December 30,2010

Controlled document – Do not copy without prior permission of Director Flight Operations

TABLE OF CONTENTS

CHAPTER 2: FOO GROUND INSTRCUTORS Page No

TABLE OF CONTENTS………………………………….1

2.1 Requirement of FOO Ground Instructors………………2

2.2 Selection of FOO Ground Instructors…………………...2

2.3 Evaluation of FOO Ground Instructors………………….2

CHAPTER 0: INTRODUCTION Page No

TABLE OF CONTENTS…………………………………….1

0.1 Distribution List………………………………………………2

0.2 Amendments/Revisions Procedure……………………….2

0.3 How to file revisions…………………………………………2-3

0.4 Revision Records……………………………………………4

0.5 List of Effective Pages………………………………………5

0.6 Abbreviations………………………………………………...6

CHAPTER 1: TRAINING POLICY Page No

TABLE OF CONTENTS…………………………………….1

1.1 Training Policy……………………………………………….2

1.1.1 General……………………………………………….2

1.1.2 Objective……………………………………………...2

1.2 Failure to maintain the required standard…………………3

1.3 Re-Assessment of Training Policy/Course Material ……3

1.4 Checking Policy……………………………………………...3

1.5 Responsibility………………………………………………...4

1.6 Training Record Retention………………………………….4

1.7 Exemption from test………………………………………….4


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2.4 Authority to conduct Trainings/Line/Spot Checks….…..2

2.5 Responsibilities of FOO Ground Instructors……………3

CHAPTER 3: INITIAL FOO TRAINING COURSE Page No


3.1 Objective………………………………………………….. 2

3.2 Condition………………………………………………….. 2

3.3 Assessment………………………………………………..2

3.4 Grade……………………………………………………….2

3.5 Rating……………………………………………………… 3

3.6 Training Syllabus…………………………………………. 4-9

3.7 On Job Training……………………………………………10

3.7.1 Objective……………………………………………. 10

3.7.2 Condition…………………………………………….10

3.7.3 Assessment………………………………………… 10

CHAPTER 4: REFERESHER TRAINING Page No

TABLE OF CONTENTS…………………………….……..1

4.1 Objectives…………………………………………………...2

4.2 Condition…………………………………………………….2

4.3 Assessment…………………………………………………2

4.4 Grade………………………………………………………...2

4.5 Rating…….………………………………………………….3

4.6 Syllabus……………………………………………………..4-8


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CHAPTER 5: AIRCRAFT TYPE TRAINING Page No


5.1 Objectives………………………………………………….2

5.2 Condition…………………………………………………..2

5.3 Assessment……………………………………………….2

5.4 Grade………………………………………………………2

5.5 Syllabus……………………………………………………3

CHAPTER 6: ADDITIONAL TRAININGS Page No


6.1 Objectives………………………………………………….2

6.2 Frequency of Additional Trainings………………………2

6.2.1 CRM/DRM…………………………………………..2

6.2.2 Human Factors……………………………………..2

6.2.3 Security………………………………………………2

6.2.4 Dangerous Goods Regulations (DGR)…………..2

6.3 Syllabus of additional trainings…………………………..3-4

6.3.1 CRM/DRM…………………………………………..3

6.3.2 Human Factors……………………………………..3

6.3.3 Security……………………………………………...3

6.3.4 Dangerous Goods Regulations (DGR)…………..4

6.4 Safety Management System ……………………………5

6.4.1 Frequency of Training …………………………….5

6.5 ACARS …………………………………………………….5

Annexes Page No

Annex-1 1


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Chapter 0

Page 1

INTRODUCTION Edition 2 Revision #: 00 December 30 ,2010


CHAPTER 0: INTRODUCTION Table of Contents Page No. 0. 1 Distribution List 2

0. 2 Amendments/ Revisions procedure 2 0. 3 How to file revisions 2-3

0. 4 Revision Records 4

0. 5 List of Effective Pages 5

0.6 Abbreviations 6


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0.1 DISTRIBUTION LIST

Master Copy of Flight Dispatch Training Manual (FDTM) is retained and controlled

by the office of the Deputy General Manager Flight Dispatch. Distribution List of

hard copies of FDTM is as follows:

COPY # COPY HOLDER RECEIVING

1

2

3

4

5

6

7

Director Flight Operations

Director Flight Standards (PCAA)

General Manager Central Control

Deputy General Manager Central Control

Deputy General Manager Operation Engineering

FOO Ground Instructor

Chief Instructor Operations PIA Training Centre

The distribution list will be maintained and updated by Deputy General Manager Flight Dispatch under the authority of General Manager Central Control according to operational needs and requirements.

0.2 AMENDMENTS/REVISIONS PROCEDURE Amendments/Revisions will be issued as required, with PCAA approval. Hand written amendments are not approved A vertical line on the outside of the text will annotate revised text Deputy General Manger Flight Dispatch is responsible to keep update FDTM and

will forward amendments and or revisions in FDTM to G.M. Technical Operations

office for onward submission to PCAA for necessary acceptance or approval and

maintain a record file for the same.

0.3 HOW TO FILE REVISIONS This Manual is a controlled document and is audited to ensure that it is properly maintained. When a revision is issued for this manual, following instructions shall be followed as a guideline for the manual update process.


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STEP 1: Upon receipt of a revision packet, ensure that the revision you received is the continuation of the last revision record. STEP 2: Before updating this manual with the new revision, make sure the manual has the previous revisions inserted. (a) Revision records for this manual are shown on the following page. (b) Compare the last revision signed off in the manual to the new revision. (c) The new revision will be the next number in sequence. (d) Insert the new revision and remove the old pages. STEP 3: When new revision is inserted, turn to the Revision Records page. Insert date and sign on the appropriate revision line. NOTE: As revisions are received and entered into this manual, complete the Revision Record boxes. To maintain an accurate history of revisions, keep Revision Records sheet in this manual. If a new Revision Records page is received, place the new page on top of the previous page. And send revised manual to I.T. department to upload on PIA Website.


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0.4 REVISION RECORDS

REV #

ISSUE DATE

CHAPTER #

PAGE #

DATE ENTERED

ENTERED BY

SIGN

01 09 dec14

19Jan15 Anwar


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0.5 LIST OF EFFECTIVE PAGES

Chapter #

Description Effective pages

Rev #

Rev Date

0 INTRODUCTION 1-4 5-8

00 01

30Dec10 09Dec14

1 TRAINING POLICY 1 2

3-4

01 00 01

09Dec14 30Dec10 09Dec14

2 FOO GROUND INTRUCTORS 1-2 3

01 00

09Dec14 30Dec10

3 INITIAL FOO TRAINING COURSE 1-10 00 30Dec10

4 REFERESHER TRAINING 1-8 00 30Dec10

5 AIRCRAFT TYPE TRAINING 1-3 00 30Dec10

6 ADDITIONAL TRAININGS 1-2 3-4 5-6

01 00 01

90Dec14 30Dec10 09Dec14


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0.6 ABBREVIATIONS ACARS Aircraft Communication Addressing and Reporting System AIS Aeronautical Information Service ANO Air Navigation order AIRAC Aeronautical Information Regulation And Control ATC Air Traffic Control ATM Air Traffic Management CAR Civil Aviation Rules CDL Configuration Deviation List CNS Communication Navigation Surveillance CRM Crew Resources Management DGR Dangerous Goods Regulations DGMFD Deputy General Manager Flight Dispatch DME Distance Measuring Equipment DRM Dispatch Resource Management EDTO Extended Diversion Time Operations ETOPS Extended Twin Engine Operations FANS Future Air Navigation Systems FCOM Flight Crew Operating Manual FDM Flight Dispatch Manual FDTM Flight Dispatch Training Manual FGI FOO Ground Instructor FOD Flight Operations Department FIS Flight Information Service FOO Flight Operations Officer GMCC General Manager Central Control IATA International Air Transport Association ICAO International Civil Aviation Organization IOSA IATA Operational Safety Audit MCQ Multiple Choice Questions MEL Minimum Equipment List MNPS Minimum Navigation Performance Specification OJT on Job Training OM Part-A Operations Manual Part-A OM Part-D Operations Manual Part-D PCAA Pakistan Civil Aviation Authority PIA Pakistan International Airlines RF Route Familiarization RNAV Area Navigation RNP Required Navigation Performance RRTOGW Runway Regulated Takeoff Gross Weight RVSM Reduced Vertical Separation Minimum


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RVR Runway Visual Range SAG Safety Action Group SAMS Safety Assessment Management System SITA Société Internationale de Télécommunications Aéronautiques SMS Safety Management System VOR Very high frequency Omni directional Range


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Chapter 1

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TRAINING POLICY Edition 2 Revision: 01 December 09,2014


CHAPTER 1: TRAINING POLICY

Table of Contents Page No. 1.1 Training Policy 2

1.1.1 General 2

1.1.2 Objective 2

1.2 Failure to maintain the required standard 3

1.3 Re-Assessment of Training Policy/Course Material 3

1.4 Checking Policy 3

1.5 Responsibility 4

1.6 Training Record Retention 4

1.7 Exemption from test 4


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1.1 TRAINING POLICY

1.1.1 General

The Training policy for Flight Operations Officer (FOO) has been developed to establish principles that would allow supervision of all FOO’s training activities.

This policy is directed towards achieving a high level of competency and professionalism by FOO’s. This training policy is based on the requirements of Pakistan Civil Aviation Authority (PCAA) as promulgated in the Civil Aviation Regulations and IOSA training standards. It also outlines the requirement for aircraft type training and additional trainings required for all FOO’s involved in the Operational Control and Flight Dispatch duties. All personnel responsible for Operational Control and Flight Dispatch duties shall hold a valid FOO license issued by Pakistan Civil Aviation Authority and aircraft type rating for the specific aircraft type in their areas of responsibilities. It also contains information and instruction that would be necessary to conduct and supervise the training process in order to achieve the desired standard. FDTM is sub part of Operation Manual Part-D (OM Part-D). FDTM is issued by DGMFD and approved by PCAA; it is a control document and in form of a manual, that meets the need of Operational requirements The content of this Manual contains legible and accurate information which is defined identified and accessible to all Operational Control Personnel and also available on PIA website www.piac.com.pk/manuals.

1.1.2 Objective

The objective of the training policy is to provide a guideline to both the training Instructors as well as the FOO’s about the standard of professionalism required by PIA. PIA expects that each FOO shall demonstrate a level of proficiency beyond the statutory requirements of PCAA. The major objective of the training policy is to develop professional competence enabling the FOO’s to discharge their responsibilities effectively and efficiently. This would allow them to achieve the objective of safe, regular and economical operation of flights within their jurisdiction.

http://www.piac.com.pk/manuals


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1.2 FAILURE TO MAINTAIN THE REQUIRED STANDARD

Required standard of performance shall be attainment of at least 70% marks in the refresher and initial FOO training courses where as required standard for CRM/DRM, Human Factor, Security, DGR and aircraft type training will be satisfactory completion of each course. Any FOO who does not meet the required standard shall be withdrawn from operational duties and required to appear in re-test or conduct further studies, discussions or training as appropriate with the FOO Ground Instructor or Operation Engineer or other Instructors which ever is the case. Such FOO’s will be required to achieve the above-mentioned required standard of performance prior to resuming their responsibilities.

1.3 RE-ASSESSMENT OF TRAINING POLICY/COURSE MATERIAL

The training process and course material shall be reviewed by a committee comprised of Deputy General Manager Flight Dispatch, Deputy General Manager Central Control and FOO Ground Instructors presided by GMCC to update training syllabus and course material annually in view of the changing operational requirements and training needs if required, considering the following aspects: a) Incorporation of the latest regulatory and operational changes in a timely manner. b) Continuous improvement and effectiveness of training programmes. Any change in the structure of the training policy shall require a prior approval from PCAA.

1.4 CHECKING POLICY

A refresher course shall be carried out for each individual at least once every two years followed by a test, comprised of MCQs with minimum 70% passing marks. Aircraft type training certificate shall be issued after the demonstration of satisfactory and adequate understanding of the relevant chapters of FCOM. The adequate understanding means the ability to read and derive correct data from the tables/graphs presented in the relevant section of FCOM. If a FOO has not prepared any flight plan on a particular type of aircraft during the preceding six months then he/she shall be supervised by the qualified FOO who is current on that aircraft type. Such supervision shall continue till he/she successfully completes at least three flight plans on any sector.

The FOO Ground Instructor (FGI) shall submit the result of each individual separately at the end of the course. Deputy General Manager Flight Dispatch shall forward a recommendation for re-training or re-testing in case of unsatisfactory performance by any individual to GMCC for final decision. All participants who will


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successfully complete the trainings according to the required standards shall be awarded with a certificate of relevant training. 1.5 RESPONSIBILITY The General Manager Central Control (GMCC) shall be responsible for ensuring the fulfillment of training requirements according to the guidelines provided in this training manual. The implementation of training policy shall be the responsibility of Deputy General Manager Flight Dispatch who shall monitor the progress of each individual and maintain the records in their personal files.

1.6 TRAINING RECORD RETENTION Training record (initial, refresher and other type of trainings) of each personnel responsible for Operational Control and Flight Dispatch duties shall be maintained by Deputy General Manager Flight Dispatch office in the personal training record file of each individual for a period of at least three years (last three year) from the date of training, and in case of initial training of newly hired FOO’s, their initial training record will be retained permanently while employed for Operational Control and Flight Dispatch responsibilities. Training record files of each individual shall be maintained systematically for easy retention, identification, storage, protection, retrieval and disposition. 1.7 EXEMPTION FROM TEST

Test shall be conducted for employees up to Pay Group VIII only.


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FOO GROUND INSTRUCTORS Edition 2 Revision: 01 December 09,2014


CHAPTER 2: FOO GROUND INSTRUTORS

Table of Contents Page No

2.1 Requirement of FOO Ground Instructors 2

2.2 Selection of FOO Ground Instructors 2

2.3 Evaluation of FOO Ground Instructors 2

2.4 Authority to conduct trainings/Line/Spot Checks 2

2.5 Responsibilities of FOO Ground Instructors 3


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2.1 REQUIREMENT OF FOO GROUND INSTRUCTORS

Developments in the ever-changing aviation environment, ATM techniques and regulatory requirements strongly require the need of continuous trainings of those personnel who are responsible for Operational Control and Flight Dispatch. This can be achieved by utilizing competent FOO’s as FOO Ground instructors to fulfill these requirements.

2.2 SELECTION OF FOO GROUND INSTRUCTORS

Selection board comprised of General Manager Central Control, Deputy General Manager Flight Dispatch and Deputy General Manager Central Control shall select FOO Ground Instructors by using consistent system of evaluation, keeping in view the performance, qualification and communication skills of the individuals. Selected candidates shall be required to undergo the instructional techniques training and pass through the procedures of PCAA required for approval as a FOO Ground Instructor. CAA Pakistan FGI approval is valid for one year.

2.3 EVALUATION OF FOO GROUND INSTRUCTORS

Evaluation board for FGI comprised of General Manager Central Control, Deputy General Manager Flight Dispatch and Deputy General Manager Central Control shall conduct evaluation of FGI once in every two years on basis of performance communication skills and instructional techniques of individuals, board will recommended the FGI to conduct next FOO initial/refresher courses. If FGI not shows required level of competencies, board will recommend him/her for refresher course or instructional techniques course.

2.4 AUTHORITY TO CONDUCT TRAININGS/LINE/SPOT CHECK

Qualified FOO Ground Instructors/ Operation Engineers who are approved by PCAA are only authorized to conduct Initial FOO/FOO Refresher/Aircraft Type training courses and FOO Line check and spot checks. FOO Ground Instructors / Operation Engineers shall make the lesson plan according to the PCAA approved syllabus before commencement of each course.

If an individual having authorization leaves PIA, then automatically his authorization shall stand cancelled. DRM/CRM, Security, Human Factor and DGR courses will be conducted by the Instructors of Flight Safety & HSE Division and PIA Training Centre.


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2.5 RESPONSIBILITIES OF FOO GROUND INSTRUCTORS

The FOO Ground Instructors shall have the responsibility to keep themselves

abreast of the development of airline environment at large, Air Traffic Flow

management and Future Area Navigation Systems (FANS) specifically. They are

a critical link between the management and the FOO’s training requirements. A

close liaison shall be maintained with FOO’s to understand their difficulties in

respect of training and professional needs.


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INITIAL FOO TRAINING COURSE Edition 2 Revision : 00 December 30,2010


CHAPTER 3: INITITAL FOO TRAINING COURSE

Table of Contents Page No.

3.1 Objective 2

3.2 Condition 2

3.3 Assessment 2

3.4 Grade 2

3.5 Rating 3

3.6 Training Syllabus 4-9

3.7 On Job Training 10

3.7.1 Objective 10

3.7.2 Condition 10

3.7.3 Assessment 10


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3.1 OBJECTIVES

The objective of the initial FOO training course is to provide the participants with adequate training for preparation PCAA examination required for the issuance of FOO License and to carry out Operational Control and Flight Dispatch duties on a professional level. The FOO must demonstrate an adequate knowledge to apply the rules and regulations laid down in the various manuals. FOOs shall also be able to judge situations in a way to propose a “realistic” flight plan to the flight crew and to offer best possible support and shall be able to complete aircraft type training for at least two different types of aircraft in PIA fleet and can assume the responsibility of flight dispatch after completion of On-Job-Training under the supervision of licensed FOO.

3.2 CONDITION The participants shall have minimum established qualification of graduation and are employed by PIA as FOO for assuming the responsibility of Operational Control and Flight Dispatch Duties.

3.3 ASSESSMENT

There will be a written exam comprised of MCQ‟s at the end of each session of the course to monitor the progress and understanding of the participants. The participants shall have to achieve a minimum of 70% passing marks in the current session to proceed to the next session. Any participant who is unable to achieve at least 70% marks in any session shall be required to appear in re-test after discussing the weak areas with the Instructor. Any participant who is unable to achieve at least 70% marks in re-test shall be withdrawn from the course and referred to the higher management for further decision. PCAA shall conduct the final exam for the issuance of FOO License and the minimum passing marks is 70% in each paper.

A maximum of three attempts shall be allowed to each participant to pass all the papers of PCAA, in case a participant fails to clear the PCAA examination in a maximum of three attempts shall be referred to the higher management for further decision.

3.4 GRADE

A minimum of 70% marks shall be required for declaring any participant successful in PCAA examination for the purpose of issuance of FOO License.


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3.5 RATING

The average marks secured in all the papers shall be used to ascertain the rating according to the table detailed below.

Rating Meaning Marks

5 Excellent 90% or more

4 Above average 80% - 89%

3 High Average 75% - 79%

2 Average 70% - 74%

1 Below Average Below 70%


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3.6 SYLLABUS

Subject Title Description of Topics Block Hrs 65

Civil air law and

regulations

The International Civil Aviation Organization (ICAO).

The Convention on International Civil Aviation (The Chicago Convention).

International air transport issues addressed by the Chicago Convention.

Certification of operators.

Responsibility for aircraft airworthiness.

Regulatory provisions of the flight manual.

Rules and Regulations relevant to the holder of a Flight Operations Officer/Dispatcher License, appropriate air traffic services practices and procedures enforced in Pakistan.

Contents of Operations Specifications.

The aircraft minimum equipment list (MEL)/CDL.

Operational emergency and abnormal procedures.

The operations manual.


Aviation

indoctrination

Regulatory, Aviation terminology and terms of reference.

Principles of flight relating to appropriate category of aircraft.

Aviation terminology and terms of reference.

Aircraft systems.

Theory of Flight and Flight Operations

Aircraft propulsion systems.


Aircraft mass

(weight) and

Basic principles for flight safety.

Basic mass (weight) and speed limitations.

Take-off runway requirements.


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performance Climb performance requirements.

Landing runway requirements.

Buffet boundary speed limitations.

Principles of operation of aero plane power plants, systems and instruments.

Operating limitations of aero planes and power plants.


Navigation

Position and distance, time.

True, magnetic and compass direction, gyro heading reference and grid direction.

Introduction to chart projection.

The gnomonic projection, the Mercator projection, great circles on Mercator charts, other cylindrical projections, Lambert conformal conic projections, the polar stereographic projection.

ICAO chart requirements.

Charts used by a typical operator.

Measurement of airspeeds, track and ground speed.

Use of slide-rules, computers and scientific, calculators.

Measurement of aircraft altitude.

Point of no return, critical point, general determination of aircraft position. Introduction to radio navigation, ground-based radar and direction-finding stations, relative bearings, NDB, VOR/DME-type radio navigation, instrument landing systems.

Navigation procedures, Special navigation

(RVSM, MNPS, RNP, RNAV), Special Airports.

Radio equipment used in the aircraft,

navigational equipments used in the aircraft

(peculiarities and limitations, effects of

meteorological condition on radio reception).


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Air traffic

management

Introduction to air traffic management.

Controlled airspace and types of airspace.

Flight rules.

ATC clearance, ATC requirements for flight plans, aircraft reports.

Flight information service (FIS).

Alerting service and search and rescue.

Tele Communications services (mobile, fixed).

Aeronautical information service (AIS).

Types of airspace and flight rules.

Aerodrome and airport services.


Transport of dangerous goods by

air

Introduction and coding. Dangerous goods, emergency and abnormal situations.

Source documents.

Responsibilities.

Emergency procedures.


Meteorology

Atmosphere, atmospheric temperature and humidity.

Atmospheric pressure, pressure-wind relationships.

Winds near the Earth‟s surface, wind in the free atmosphere, turbulence. Vertical motion in the atmosphere, formation of clouds and precipitation, seasonal meteorological conditions and hazards, thunderstorms, aircraft icing, flight into icing condition, flight into hazardous weather conditions, source of meteorological information.

Visibility and RVR, volcanic ash.

Surface observations, upper-air observations, station model.

Air masses and fronts, frontal depressions.

Weather at fronts and other parts of the frontal depression, other types of pressure systems.


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General climatology, weather in the tropics.

Aeronautical meteorological reports, analysis of surface and upper-air charts. Prognostic charts, aeronautical forecasts.

Meteorological service for international air navigation.


Flight monitoring

Position of aircraft.

Effects of ATC reroutes.

Flight equipment failures.

En-route weather changes.

Emergency situations.

Flight monitoring resources.

Position reports.

Ground resource availability.


Mass (weight) and

balance control

Introduction to mass and balance.

Load planning.

Calculation of payload and load sheet preparation.

Aircraft balance and longitudinal stability.

Moments and balance.

The structural aspects of aircraft loading.

Dangerous goods and other special cargo.

Issuing loading instructions.


Flight planning

Introduction to flight planning.

Consultation of aircraft Manual.

Turbo-jet aircraft cruise control methods.

Flight planning charts and tables for turbo-jet aircraft.


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Calculation of flight time and minimum fuel for turbo-jet aircraft, fuel consumption, fuel supply (aircraft and fuel type requirements).

Route selection.

Flight planning situations, De-icing/Anti-icing procedures.

Re-clearance.

Consultation of Contents of Operations Specifications.

Selection of destination and en-route alternate airports.

Documents to be carried on flights and usage.

Flight planning exercises (manual and computer-assisted).

ETOPS.


Communication-

Radio

International aeronautical telecommunications service.

Elementary radio theory.

Aeronautical fixed service.

Aeronautical mobile service.

Radio navigation service.

Procedures for communicating with aircraft and relevant ground stations.

Automated aeronautical service.


Security (emergency

and abnormal

situations)

Familiarity.

Security measures taken by airlines.

Procedures for handling threats, bomb scares, sabotage etc.

Emergency due to dangerous goods.

Threats and hijacking and unruly passengers.

Procedures relating to aircraft incidents and accidents, emergency procedures.

Emergency Procedures.

Personal security for the FOO.


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Human Factor

The meaning of Human Factors.

Dispatch resource management (DRM).

Awareness.

Practice and feedback.

Reinforcement.

Total Block Hours: 550 Total working days: 110 (22 weeks) Note1: FOO initial training syllabus meet the requirements of PCAA (Ref. latest ANO 90.0012) and as well as PIA and IOSA standard requirements. Above mentioned requirements and initial training syllabus are applicable to those candidates only who are newly hired by PIA as a FOO (internally or externally) without holding FOO license. Note 2: PIA Training Centre shall update, maintain and follow the initial FOO training course syllabus, which shall meet the requirements of PCAA (Ref. latest ANO 90.0012) for the private candidates.


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3.7 ON JOB TRAINING 3.7.1 OBJECTIVE The objective of On-Job-Training is to provide the participants an environment where they can feel and use the knowledge acquired by them after successfully completing the initial FOO training and clearing the examination of PCAA before actively seeking the duties and responsibilities of Flight Operations Officer. The other major objective is meeting the regulatory requirement of PCAA for the Issuance of FOO license.

3.7.2 CONDITION

The applicant for issue of FOO License shall have completed On Job Training (OJT) under supervision of a Licensed Flight Operations Officer for at least 90 days within 06 months immediately preceding the date of application in an approved Flight Dispatch Centre. A prior authorization is required from the Licensing Office of PCAA to commence the OJT and the details of the OJT shall be recorded on form CAAF-642-1. The Flight Dispatch Center authorized to supervise the OJT of an applicant shall fully satisfy itself with regard to the competency of the applicant before issuing the „OJT Completion Certificate which is the eligibility criteria for undergoing the final Oral/Skill test with the PCAA. The Flight Dispatch Center may extend the 90 days OJT period if the knowledge and practical ability of the applicant is not up to the required standard. During the OJT, an applicant shall have completed:

DOMESTIC DISPATCH OPERATION Dispatched, under supervision, at least 05 domestic flights. INTERNATIONAL DISPATCH OPERATION Dispatched, under supervision, at least 05 international flights.

3.7.3 ASSESSMENT After satisfactory completion of OJT PCAA will conduct final ORAL/SKILL test for the issuance of FOO license.


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REFERESHER TRAINING Edition 2 Revision: 00 December 30,2010


CHAPTER 4: REFERESHER TRAINING

Table of Contents Page No.

4.1 Objectives 2

4.2 Condition 2

4.3 Assessment 2

4.4 Grade 2

4.5 Rating 3

4.6 Syllabus 4-8


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4.1 OBJECTIVE The objective of the refresher training is to brief and update FOO’s on the over all development in the ever-changing aviation environment with a focus on the future developments in ATM techniques and requirements, it shall also cover any change in the aircraft performance data and calculation of the limitations and requirements for all aircraft in the PIA fleet. ETOPS, RVSM, Special Navigation (MNPS, RNP, RNAV) and CNS/ATM systems shall also be covered. The other major objective is meeting the regulatory requirement of PCAA and IOSA standards.

4.2 CONDITION

(a) All FOO’s shall attend this training course at least once in two years. (b) Every FOO shall attend this training course prior to assignment of Operational Control and Flight Dispatch duties after the absence of twelve consecutive months.

4.3 ASSESSMENT

(a) An examination shall be conducted at the end of the refresher training. (b) A proficiency assessment shall be conducted as mentioned in FDM for absentee of twelve consecutive months in addition to above mentioned examination and shall make one qualification flight (RF) as per ICAO Annex-6.

4.4 GRADE

A minimum of 70% shall be the passing marks and be considered satisfactory. A participant scoring below 70% marks shall be rated as unsatisfactory. The instructor shall discuss with him the weak areas and may take another examination or recommend him for another refresher training session.


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4.5 RATING

The average marks secured in all the papers shall be used to ascertain the rating according to the table detailed below.

Rating Meaning Marks

5 Excellent 90% or more

4 Above average 80% - 89%

3 High Average 75% - 79%

2 Average 70% - 74%


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4.6 SYLLABUS

Subject Title Description of Topics Block Hrs

03:30

Civil air law and

regulations

Certification of operators.

Aircraft airworthiness, CAR, AIS, AIRAC.

Jeppessen Airway Manual.

Rules and Regulations relevant to the holder of a Flight Operations Officer/Dispatcher License, appropriate air traffic services practices and procedures enforced.

Contents of Operations Specifications.

Operational emergency and abnormal procedures.


01:00

Aviation

indoctrination

Regulatory, Aviation terminology and terms of reference.

Principles of flight relating to appropriate category of aircraft.

Theory of flight and flight operations.


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05:00

Aircraft mass

(weight) and

performance


Climb performance requirements.

Landing runway requirements.

Buffet boundary speed limitations.

The aircraft minimum equipment list (MEL).

The operations manual.

Aircraft propulsion systems.

Aircraft systems.

Principles of operation of aeroplane power plants, systems and instruments.

Operating limitations of aeroplanes and power plants.



01:30

Navigation

Special airports.

Point of no return, critical point, general determination of aircraft position. Introduction to radio navigation, ground-based radar and direction-finding stations, relative bearings, VOR/DME-type radio navigation, instrument landing systems.

Navigation procedures, Special navigation, NAVAIDS (NDB, ILS, VOR, DME), GPS, GPS and instrument Approaches and charts, (RVSM, MNPS, RNP, RNAV), Jeppessen Charts.

ICAO CNS/ATM systems (an overview).

Radio equipment used in the aircraft,

navigational equipments used in the aircraft

(peculiarities and limitations, effects of

meteorological condition on radio reception).


Airlines


Chapter 4

Page 6




01:00

Air traffic

management

Introduction to air traffic management

Controlled airspace

Flight rules

Alerting service and search and rescue.

Communications services (mobile, fixed).

Aeronautical information service (AIS).

Aerodrome and airport services.


04:00

Mass (weight) and

balance control

Load planning.

Calculation of payload.

The structural aspects of aircraft loading, Loading limitations.

Dangerous goods and other special cargo.


01:30

Meteorology

Visibility and RVR, volcanic ash.

Surface observations, upper-air observations, station model.

Air masses and fronts, frontal depressions.

General climatology, weather in the tropics, seasonal meteorological conditions and hazards, thunderstorms, aircraft icing, flight into icing condition, flight into hazardous weather conditions, source of meteorological information.

Aeronautical meteorological reports, analysis of surface and upper-air charts. Prognostic charts, aeronautical forecasts.

Meteorological service for international air navigation.


Airlines


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Subject Title Description of Topics Block Hrs 5:30

Flight planning

Introduction to flight planning.

Consultation of aircraft Manual

Turbo-jet aircraft cruise control methods.

Flight planning charts and tables for turbo-jet aircraft.

Calculation of flight time and minimum fuel for turbo-jet aircraft, fuel consumption, fuel supply (aircraft and fuel type requirements).

Route selection.

Flight planning situations, De-icing/Anti-icing procedures

Re-clearance.

Consultation of Contents of Operations Specifications.

Selection of destination and en-route alternate airports

Documents to be carried on flights and usage.

Flight planning exercises (manual and computer-assisted).

ETOPS.


01:30

Flight monitoring

Position of aircraft.

Effects of ATC reroutes.

Flight equipment failures.

En-route weather changes.

Emergency situations.

Flight monitoring resources.

Position reports.

Ground resource availability.


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00:30

Communications Radio navigation service.

Procedures for communicating with aircraft and relevant ground stations.

Total Number of Hours: 25.00 Duration : (5days)

Note: FOO refresher training syllabus meet the requirements of PCAA (Ref. latest ANO 90.0012) and as well as PIA and IOSA standard requirements. Above mentioned training is mandatory (once in two years) and applicable to all FOO license holders who are responsible for Operational Control and Flight Dispatch duties and also to those candidates as initial training who are newly hired by PIA as a FOO (internally or externally) holding a valid FOO license issued by PCAA prior to assume their duties.


Airlines


Chapter 5

Page 1

AIRCRAFT TYPE TRANING Edition 2 Revision: 00 December 30,2010


CHAPTER 5: AIRCRAFT TYPE TRAINING

Table of Contents Page No. 5.1 Objectives 2

5.2 Condition 2

5.3 Assessment 2

5.4 Grade 2

5.5 Syllabus 3


Airlines


Chapter 5

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5.1 OBJECTIVES The objective of aircraft type training is to provide the participants with adequate knowledge of the aircraft performance and its limitations in the preparation of a flight plan. The other major objective is to meet the regulatory requirement of PCAA.

5.2 CONDITION

The participants shall hold a valid FOO license, but are not in possession of the aircraft type certification for which this training is being conducted. This training is mandatory requirement for all FOO’s who are assigned for Operational Control and Flight Dispatch duties (including FGIs) and also for those candidates who are newly hired by PIA as a FOO, prior to assume their duties in Flight Dispatch or Operational Control.

5.3 ASSESSMENT

The participant shall demonstrate to the instructor an ability to derive correct data from the tables and graphs of the relevant chapters of FCOM. The Instructor shall assess the ability of participant as satisfactory or unsatisfactory. Satisfactory means correct use of aircraft performance tables and graphs in obtaining relevant data for the preparation of flight plan. In case of unsatisfactory result, the instructor shall discuss the weak areas with the participants and ensure that the participants are reasonably confident in deriving the relevant data. If the Instructor is still not satisfied with the level of competency, he may recommend for another session of training.

5.4 GRADE The Instructor shall only judge the participant as satisfactory or unsatisfactory.


Airlines


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5.5 SYLLABUS

Total Number of Hours : 12.00 Duration :( 2 days)

Note: Aircraft type training syllabus meet the requirements of PCAA as well as PIA and IOSA standard requirements. Above mentioned training is mandatory before making the flight plan of every aircraft type in PIA fleet and applicable to all FOO license holders who are responsible for Operational Control and Flight Dispatch duties, and as a part of initial training for those candidates who are newly hired by PIA as a FOO (internally or externally) holding a valid FOO License issued by PCAA prior to assume their duties.


12.00

Introduction Purpose.

Performance

Optimum Altitude.

Speed Schedule.

Limitations, MEL.

Improved climb.

Take Off and Landing performance.

Calculation of RRTOGW.

Operational flight planning.

Special Operations

One-engine in-operative performance.

Landing gear down planning.

Pressurization/engine failure performance Drift down/ terrain clearance. Oxygen requirement.

Operation on contaminated/Wet Runway.

Aircraft system, Equipment on board for special airspace operation (RVSM, MNPS,RNP,RNAV).



Chapter 6

Page 1

ADDITIONAL TRAININGS Edition 2 Revision: 01 December 09,2014


CHAPTER 6: ADDITIONAL TRAININGS Table of Contents Page No. 6.1 Objectives 2

6.2 Frequency of Additional Trainings 2

6.2.1 CRM/DRM 2

6.2.2 Human Factors 2

6.2.3 Security 2

6.2.4 Dangerous Goods Regulations (DGR) 2

6.3 Syllabi of additional trainings 3-4

6.3.1 CRM/DRM 3

6.3.2 Human Factors 3

6.3.3 Security 3

6.3.4 Dangerous Goods Regulations (DGR) 4

6.4 Safety Management System ……………………………. 5

6.4.1 Frequency of Training …………………………… 5

6.5 ACARS……………………………………………………… 5



Chapter 6

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6.1 OBJECTIVE The objective of additional trainings is to provide the participants with adequate knowledge of mandatory trainings, which are the requirement of PCAA, and IOSA standards, which includes CRM/DRM, Human Factors, Security, DGR, SMS and ACARS.

6.2 FREQUENCY OF ADDITIONAL TRAININGS

6.2.1 CRM/DRM

CRM/DRM training shall be made available jointly with flight crew members for

every FOO, which shall be conducted by the Flight Safety & HSE Division on

annual basis.

6.2.2 HUMAN FACTORS

Human Factors training for every FOO shall be conducted by PIA Training Centre

on annual basis.

6.2.3 SECURITY

Security training for every FOO shall be conducted by PIA Training Centre once in two years.

6.2.4 DANGEROUS GOODS REGULATIONS (DGR)

DGR Training for every FOO shall be conducted by PIA Training Centre once in

two years.

Ref: Attached Annex-1



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Page 3



6.3 SYLLABI OF ADDITIONAL TRAININGS

6.3.1 CRM/DRM

CRM/DRM training syllabus shall be updated and maintained by Flight Safety

Division as per regulatory and IOSA standard requirements.

6.3.2 HUMAN FACTORS

Total Number of Hours : 12.00 Duration :( 2 days)

6.3.3 SECURITY


06:00

SECURITY (emergencies and

abnormal situations)

Security measures taken by airlines.

Procedures for handling threats, bomb scares, sabotage etc.

Emergency due to dangerous goods.

Hijacking.


Personal Security for the FOO.

Total Number of Hours : 06:00 Duration :( 1 day)


12:00

HUMAN FACTORS

The meaning of Human Factors, Awareness.

Dispatch resource management (DRM).

Awareness.

Practice and feedback.

Reinforcement.



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Page 4



6.3.4 DANGEROUS GOODS REGULATIONS (DGR)

Subject Title

Description of Topics Block Hrs

06:00

Transport of dangerous goods by air

Introduction, Dangerous goods, emergency and abnormal situations.

Source documents.

Responsibilities.


Total Number of Hours : 06:00

Duration :( 1 day)

Note: Additional trainings syllabi meet the requirements of PCAA as well as

PIA and IOSA standard requirements. Above mentioned trainings are

mandatory for all FOO license holders who are responsible for Operational

Control and Flight Dispatch duties, and as a part of initial training for those

candidates who are newly hired by PIA as a FOO (internally or externally)

for Operational Control and Flight Dispatch duties holding a valid FOO

license issued by PCAA prior to assume their duties.



Chapter 6

Page 5



6.4 SAFETY MANAGEMENT SYSTEM

In order to ensure that the required awareness levels on significance of Safety

Management Systems exist, the General Manager Central Control and DGM

Quality Assurance Flight Operations shall ensure appropriate training and

development programs are planned, developed and delivered at all levels and

functions within all operational personnel of Flight Operations Department Central

Control Division. These include identification and analysis of training needs,

preparation and execution of training plans, orientation and training, measuring

and improving training program effectiveness and maintaining relevant training

records.

Subject Title

Description of Topics Block Hrs

06:00

Safety Management System

Introduction, identification of Hazards

Hazard data gathering methods

Proactive, Reactive methods of Hazards reporting

Risk Management, Risk mitigation

Introduction of SAMS (Software)

Total Number of Hours : 06:00

Duration : 1 day

6.4.1 FREQUENCY OF TRAINING

All operational personnel are provided with SMS training that must be

incorporated during initial training and every recurrent training program held at

PTC. Internal SAG-meetings are organized for all operational personnel once in a

month for identification of risks and hazards in routine tasks.



Chapter 6

Page 6



6.5 ACARS

ACARS is a digital data link system for transmission of short messages between

aircraft and ground stations via airband radio or satellite. The ACARS training for

each FOO shall be conducted at PTC once in two years during refresher training.

Ref SITA AIRCOM user manual.

http://en.wikipedia.org/wiki/Datalink

http://en.wikipedia.org/wiki/Airband

http://en.wikipedia.org/wiki/Satellite



ANNEX-1

Page 1

FREQUENCY OF TRAININGS Edition 2 Revision: 01 December 09, 2014

FOO TRAINING / QUALIFICATION REQUIREMENT MATRIX

Type of Training/ Qualification

Frequency of Training Evaluation Accountable Manager

Initial Recurrent

Refresher Before Assigning Duties

Once in two years Yes

DGM Flight Operations

CRM/DRM Every Year Yes

DGR Once in two years Yes

Security Once in two years Yes

Route Familiarization

Every year -

SMS Once in two years Yes DGM QA FO