oie who we are what we do how we can help
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Who We Are, What We Do, and How We Can Help You
Institutional Effectiveness at Ball State University
Who We Are
Great universities do not happen by accident. They exist as a result of careful planning and decision making. Effective decision making does not result from anecdote or conjecture. It results from solid evidence. The Office of Institutional Effectiveness (OIE) supports Ball State University’s Centennial Commitment vision, priorities, and initiatives by facilitating the collection, analysis, and interpretation of institutional data and the provision of information to support planning and decision making. OIE offers a broad array of decision support services to all units of the University and to external bodies as necessary.
Who We Are
Our vision is to be recognized within the Ball State community as the destination of first resort for decision support information and to be recognized among our professional peers as among the finest such offices in the nation. Our core values include service, professionalism, and innovation.
Who We Are
Ball State created the Office of Academic Assessment in 1987, the Office of Institutional Research in 1990, and combined these operations into the Office of Academic Assessment and Institutional Research in 1998. Staffing changes and the need for a more comprehensive set of services led to the office being reorganized and renamed the Office of Institutional Effectiveness in 2011-2012.
Who We Are (2015-2016)
Christopher Childs………….. Institutional Research Information Management Specialist
Karen M. Hansen-Morgan ……………………………………. Communications Specialist
Dr. William Knight….….…………………. Assistant Provost for Institutional Effectiveness
Matt LaFlash …………………………………………. …. Institutional Effectiveness Analyst
Irah Modry-Caron… ..Associate Director for Data Management, Analysis, and Reporting
Brittany Moon……...……….…………………………………… Administrative Coordinator
Brian Pickerill……….…………………… Assistant Director for Institutional Effectiveness
Dr. Wen Qi……………………………… Assistant Director for Institutional Effectiveness
Elena Yatskovskaya ……….................. Assistant Director for Institutional Effectiveness
Who We Are (2015-2016)
Graduate InternsZachary Cole (Fall 2015)
Kristine David (Summer 2015)
Brendan Dugan (Fall 2015)
Cole Heady (Spring 2016)
Michael Light (Fall 2015)
Melanie Mabrey (Fall 2015)
Jordan Meyer (Fall 2015)
Kyle Olson (Spring 2016)
Amanda Thorpe (Spring 2016)
Oscar Vazquez (Fall 2015)
Student EmployeesRyan LaFlash
Lynsey Martin
Who We Are (2015-2016)
Dr. William KnightAst. Provost for Inst. Eff.• office leadership• assessment leadership
and support• strategic planning support• support for accreditation
and unit review• leadership of and
instruction for IR certificate program
Who We Are (2015-2016)
Irah Modry-CaronAssociate Director for Data Management, Analysis and Reporting• external reports such as IPEDS,
CHEDSS, multiple faculty salary surveys
• complex internal reports• working with others outside the
office to establish and advance our business intelligence capability
• direct supervisor of IR Info. Mgt. Spec.
• many ad hoc projects
Who We Are (2015-2016)
Brian PickerillAst. Dir. for Inst. Eff.
• Qualtrics brand admin.• administers Senior and
Alumni Surveys• administers chair and
dean feedback surveys• designs, administers,
analyzes, and reports dozens of surveys for various BSU clients
Who We Are (2015-2016)
Dr. Wen QiAst. Dir. for Inst. Eff.
• Skyfactor (Mapworks) manager
• designs, administers, analyzes, and reports various surveys
• liaison to Division of Student Affairs
Who We Are (2015-2016)
Elena YatskovskayaAst. Dir. for Inst. Eff.
• Digital Measures Activity Insight (online faculty activity database) manager
• National Study of Instructional Costs and Productivity (Delaware Study)
• faculty FTE reporting• external surveys
Who We Are (2015-2016)
Chris ChildsI.R. Info. Mgt. Spec.
• numerous University, college, dept. reports
• fact books• Common Data Set• response to numerous
ad hoc requests• work with IR
certificate interns
Who We Are (2015-2016)
Matt LaFlashInst. Eff. Analyst
• reporting and analytic support for
• Graduate School• Online and Distance Ed.• International Programs
Who We Are (2015-2016)
Karen Hansen-MorganCommunications Spec.
• University and college fact books
• editor for reports, presentations, etc.
• OIE web site manager• IE Insights and
Assessment Insights newsletters
Who We Are (2015-2016)
Brittany MoonAdmin. Coordinator
• clerical support• test administration• intern supervisor• web site updates
What do we do? How can we help?
Reporting, Analytics, and Data ManagementUniversity and college fact booksUniversity, college, department reports (majors, degrees, credit hours, class enrollments, class sizes)predictive analytic studies (retention and graduation rates, time-to-degree)support for student success initiatives (Skyfactor [MAP-Works], National Student Clearinghouse Student Tracker, Student Achievement Measures Project, Consortium for Student Retention Data Exchange)
What do we do? How can we help?
Reporting, Analytics, and Data Management faculty activities and success (FTE load reporting process; National Study of Instructional Costs and Productivity [Delaware Study]; Digital Measures Activity Insight online faculty activity database; analyses of faculty retention, promotion, and tenure rates; salary analysis; and numerous surveys, interviews, and focus groups)strengthen decision support for initiatives to increase enrollment in graduate, international, and online education
What do we do? How can we help?
Reporting, Analytics, and Data Management leadership and support to the University’s Data Management Committee and Data Management Policytimely and accurate responses for mandated external reporting (e.g., U.S. Department of Education, ICHE, Higher Learning Commission) and voluntary college guidebook agency reportingprovide timely, accurate, and useful responses to numerous internal and external ad hoc information and data requests (e.g., requests from all University constituencies, external requests via Governmental Relations and Strategic Communications)
What do we do? How can we help?
Reporting, Analytics, and Data Management design, administration, analysis, and reporting of online surveys and consultation concerning surveys for OIE ongoing projects and in response to requests from constituencies throughout the Universityprovide authorized University clients, particularly the academic leadership, with access to robust, accurate, and useful student information in an online, dynamic, self-service reporting environment
What do we do? How can we help?
Assessment of Student Learningleadership of University Assessment Committeeannual Assessment ForumAssessment Insights newsletterworkshops, workbook, presentationsfaculty summer assessment grantsadministration and funding of Major Field Test and other examsUniversity surveys (National Survey of Student Engagement, Senior Survey, Alumni Survey)University Core Curriculum assessment
What do we do? How can we help?
Institutional Research Graduate Certificate• offered since 2005, 81 graduates as of July 2015• interdisciplinary program (students are also masters
students in Psychology, Sociology, Business, Technology, masters or doctoral students in Education)
• Institutional Research class and internship in OIE• class and internship include hands-on real projects
with University clients
What do we do? How can we help?
Support for Strategic Planning Activities• Centennial Commitment metrics
Support for Accreditation, Academic Unit Review• Higher Learning Commission annual reports,
evidence file for assurance review, support for quality initiative proposal in Open Pathways model
• support for program accreditation• coordinate unit review schedule• information support for unit review self-studies
How To Contact OIE
[email protected]://cms.bsu.edu/About/AdministrativeOffices/Effectiveness.aspx http://bsuoir.us2.qualtrics.com/SE/?SID=SV_0ceSXyofTfTLbCI (data request form)765-285-5974200 West QuadIE Insights newsletter at: http://cms.bsu.edu/About/AdministrativeOffices/Effectiveness/ IEINsightsNewsletter.aspx