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Think thinThin Client Computing

Table of contents

Client virtualisation 3

Thin client computing 5

HP Thin Client Partnerships 7

Segment by industry 8

Resources/contacts 16

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Simplify and succeed with client virtualisation.Today’s businesses can dramatically reduce PC ownership costs and security risks by aligning IT with business goals and making the strategic technology decision to deploy client virtualisation.

Client virtualisation helps businesses of all sizes simplify IT complexities, keep computing costs manageable, and enhance security without sacrificing performance.

Client virtualisation comes in many forms. HP’s client virtualisation offerings enable a hybrid model that uses a range of virtualisation software and delivery models. Effectively, the selected client virtualisation environment moves client workloads from PCs to data centre servers, creating virtual clients. Applications and client operating systems are hosted on servers in the data centre.

For users, client virtualisation means they can access their desktop anytime, anywhere – without being tied to a single client device. For IT, client virtualisation means a more centralised, efficient client environment that is easier to maintain and responds with agility to business needs. From every view, a virtualised client environment is easier to scale, secure, and manage.

Seven benefits of client virtualisation1. Lower TCO, so business is better positioned to invest in innovation, not maintenance

2. Simplified/consolidated management, which reduces IT challenges and helpdesk calls

3. Enhanced security to keep data safe and meet compliance standards and regulations

4. Reduced power consumption and energy costs, which boosts the bottom line and promotes environmental sustainability

5. Flexible performance to support remote workers and branch offices seamlessly

6. Resilience, so in the event of disasters or emergencies, systems remain up and running reliably

7. Adaptability that allows companies to be agile and responsive in changing business conditions

Client virtualisation

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The remote desktop experience

What it means:The desktop experience, anywhere, any time

How it works:Individual login serves an individual desktop

The centralised IT experience

A modular storage and server architecture

Scales to meet demand and distance

How client virtualisation works

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HP delivers results with thin client computing.In a thin client environment, workers do their computing on a virtual desktop residing on the central server. Users access the environment through a thin client – a simple computing device that contains no hard drives or other moving parts and relies on the server to serve applications and manipulate data.

Why a business should consider a thin client solutionThin clients are the ideal solution for today’s healthcare, industrial, retail, financial, and education industries, if the operation is facing issues such as:

• Desktop replacement costs• Network security• Data access to mobile or remote workers• Supporting application software on diverse hardware• Ensuring data is accessible and secure

PerformanceThin clients deliver the performance users’ – even power users’ – need, reliably and securely. Advanced software from HP and partner companies compresses and accelerates even the most data-intensive applications, giving users a desktop workstation-like experience from any location on the network.

Enhanced securitySince thin clients have no hard drive, secure data storage and applications reside on the server. In fact, keystrokes, mouse activity and screen images are all that is sent between the client and the server. They are easy to replace if lost, stolen, or damaged. Thin clients are the ideal choice for businesses that face regulatory compliance laws such as HIPAA or Sarbanes-Oxley, as well as security standards from Trusted Computing Group and NIST.

Streamlined manageabilityThin clients are managed at the server located within the data centre. The client hardware has fewer points of failure and is less susceptible to viruses and malware. The clients connect to servers via web browsers or remote desktop software. Depending on user needs, client desktops can be simple single-application kiosks or a flexible and familiar Windows environment.

Thin clients are fast and easy to deploy – they can be out of the box and set up in less than ten minutes. Plus, they can be remotely configured and managed. Most software updates, virus scanning and patches can be executed on the server.

Thin client computing

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ReliabilityHP Thin Clients undergo 115,000 hours of testing for quality and reliability, and are ideal for dusty, remote or space-constrained environments. In the event of a natural disaster or emergency, thin clients provide business continuity. And with no hard drive, fan, or other moving parts, thin clients have a much longer lifespan than standard computers and can be cost-effectively replaced.

Energy efficiencyThin clients offer significant savings in power usage over traditional desktops. This is realised not only in lower energy costs but in reduced cooling costs, in some cases by the elimination of heat-generating PCs.

Lower total cost of ownership Increased security, reliability, easy management, and longer useful lifespan – these are all thin client business benefits that combine to deliver a lower cost of ownership. In fact, a Gartner study1 measured thin client TCO annual savings as high as:

• 79% downtime cost-per-user• 16% capital cost-savings• 34% less in maintenance• 19% less to operate• 48% overall lower TCO

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HP Thin Client Partnerships

HP + Citrix For over two decades, HP and Citrix have collaborated in building reliable, economical ways to let IT organisations deliver enterprise applications and data to a wide range of devices, from smart phones and tablets to thin clients and desktops. HP’s ready-to-run Citrix- and HDX-ready Thin Clients offer client virtualisation solutions with lower costs and lower risks for businesses of all sizes.

HP + MicrosoftHere’s proof of the success of HP’s partnership with Microsoft: more customers choose HP Windows-based Thin Clients than the next ten brands combined. The secret: HP’s Thin Clients are easy to deploy and maintain, while Microsoft Hyper-V™ virtualisation technology features less cost, less complexity and less risk than competing solutions.

HP + VMwareAn alliance with VMware lets HP’s Thin Clients offer users built-in compatibility and a remarkably PC-like look and feel, right out of the box. More than 10,000 HP VMware Certified Professionals are available to help organisations deploy complete VMware Horizon View solutions that are proven to save money and lower complexity while minimising risk.

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HealthcareHP Thin Clients help you improve care with more secure, available access to patient and medical data. Thin clients require no noisy fans for cooling, making them a quiet computing solution for surgical environments.

Pain points• Data security• Space constraints• Access to vital information• Efficient patient flow

Help meet privacy requirementsSecure USB, built-in firewall, Smart Card authentication and other HP security innovations help protect data and comply with HIPAA and other regulatory needs. The HP t610 Thin Client features NIST-compliant BIOS, further enhancing security. In addition, the HP t610 is preloaded with HP’s TPM chip, offering ultimate protection through cryptographic key generation.

Create ‘zero footprint’ computingA thin client can be mounted on the back of a flat panel display using the HP Quick Release Display mount. Various configurations are available to accommodate different environments.

Make patient and medical data more accessibleFast, flexible access via secure, smooth roaming and less human error with centralised management.

Improve system-wide workflowThin client computing is discreet for bedside and sterile environments, allowing for standardisation and simplified IT management.

HP Ergotron CartsConnect an HP Thin Client to an HP Ergotron Cart through the server and display high-quality images of X-rays, MRIs and CT scans. Flexibly adapts to varying environments.

Segment by industry

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Healthcare usage scenarioHP Thin Clients can be used to streamline workflows over multiple locations. For example, a multi-site healthcare company could utilise HP Thin Clients to provide company-wide access to centralised applications. Users spread over multiple sites could be equipped with thin clients and be given efficient, secure access to server-based applications and storage.

Application management would be easier and more cost-effective for IT, and security would be improved through centralised data storage and use of Windows Embedded enhanced write filter to eliminate malware.

The overall healthcare organisation would reap the business benefits of a more efficient hardware replacement cycle, enhancing user productivity. In addition, support staff and resources could be maximised through HP Device Manager, a centralised management feature of the thin client solution. Other business efficiencies delivered by thin clients include automatic data storage at the network, which eliminates lost files and lost time looking for them. In short, HP Thin Clients enable simple desktop management and company-wide cost-efficiencies.

Thin client computing for healthcare

Speed access to patient records for on-the-go staff

Ensure high uptime and reliability

Reduce costs by centrally managing data and resources

Meet regulatory requirements for data privacy and retention

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FinanceBalance multiple objectives like improved productivity, maximum ROI, minimum risk and greater agility – all in the midst of unprecedented change.

Pain points• Custom applications• Workflow productivity• Space utilisation• Data security

Accommodate and streamline operating systemsSoftware maintenance, patches and upgrades occur in a centralised data centre. Industry-specific in-house applications can extend from the data centre to HP Thin Clients which are running a Windows® or Linux® OS.

Streamline workflow Increase CPU speed to get more done in less time and to rethink workflow configuration to eliminate unnecessary steps and redundancies.

Reconfigure your physical environmentRe-think physical layout to achieve a higher level of productivity and make the most of square footage. HP Thin Clients provide a less disruptive work environment and generate less heat and noise.

Meet security requirementsData is stored in the data centre, not distributed across the hard drives of multiple PCs in public areas. Data can be securely archived to meet regulatory requirements. In addition, the HP t610 is preloaded with HP’s TPM chip built right in, plus NIST-compliant BIOS and strong authenticity.

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Roll out retail branch services with maximum agility and minimal risk

Deliver powerful applications to more traders on the same grid

Support a heterogeneous IT infrastructure with unified management tools

Centrally manage operations worldwide

Finance usage scenarioHistorically, the finance industry in its varied forms is an industry that generates and uses mounds of paper. The typical financial transaction can be complex and paper-intensive. HP Thin Clients help to tame the torrent of paper and, for example, deliver paperless mortgage processing.

Let’s say a mortgage company relies on an infrastructure of thin clients at the desktop and virtualised servers in the data centre. For IT, remote management simplifies software support as well as remote hardware support. And in a field where security is paramount, centralised data storage secures critical data. In addition, the long lifecyle of the thin clients reduces both costs and IT burdens for technology replacements.

Thin client computing for finance

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EducationStretch scarce resources and securely serve diverse users.

Pain points• Teaching with limited resources• Teaching with limited time• Data security• Simple IT management

Engage students with rich experiencesHP Thin Clients provide PC-like performance with full web browsers and multimedia support, all accessed from any terminal via smooth roaming.

Focus on teaching, not troubleshootingHP Thin Clients provide reliable hardware you can count on with simple, plug-and-play solutions.

Protect student dataWith HP-only features like secure USB, strong administrative controls and built-in firewalls, HP Thin Clients provide secure virtual computing for public use areas and classrooms.

Empower IT staffHP Easy Tools and HP Device Manager automate and simplify IT; HP MultiSeat increases computing seats by up to 15 x without increasing the number of PCs to manage.

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Education usage scenarioIn a time of budget cuts and programme elimination, today’s schools are hard-pressed to deliver on the promise of technology in the classroom. Implementing a thin client solution is a viable, cost-effective option that can deliver a reliable, flexible classroom technology across a school district, potentially saving hundreds of thousands of dollars while giving students reliable access to the technology they need to succeed.

HP Thin Clients can cost-effectively provide computing for classrooms, labs and libraries across multiple locations. Thin clients are easy to use and highly reliable, greatly reducing IT issues and associated costs. School-wide software can be managed centrally from the data centre, and fewer software licences are needed. In addition, thin client deployments are substantially less expensive than traditional desktops.

Thin client computing for education

Support a rich learning environment in the classroom and beyond

Reduce costs by centrally managing IT resources and data

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RetailMultiple stores – a single point of management.

Pain points• Competition• Multiple locations• Data security• Cost efficiencies

Improve customer serviceWith competition around every corner, it’s no longer enough to compete on price alone. Give your customers an engaging experience with PC-like performance to power in-store displays, POS applications and more. HP multi-touch displays further enhance customer engagement and invite interaction.

Maximise uptimeGet new locations up and running quickly with HP Easy Tools, which help you become operational faster. In addition, HP’s plug-and-play Thin Clients are backed by remote storage, which helps you quickly recover data after in-store interruptions. Also ideal for quick deployment scenarios is the HP t410 All-in-One Smart Zero Client, which requires only one wire for operation.

Secure store and customer dataWith HP-only features like secure USB, strong administrative controls and built-in firewalls, HP Thin Clients provide secure virtual computing for public areas.

Keep IT costs downHP Device Manager helps reduce IT management and hardware maintenance expenses.

Retail usage scenarioIn a retail store, HP Thin Clients can help transform the customer experience and aid in boosting sales. If a chain store has many locations, for example, it could update its technology efficiently to support and improve point-of-sale functionality and streamline special orders across all stores.

HP Thin Clients provide faster, more reliable processing, so customers aren’t kept waiting. Thin clients enable in-store access to web-based competitive pricing and product information, increasing customer participation and engagement in price-matching guarantees or other promotions. Overall, they can greatly help to improve customer experience and create loyalty in a highly competitive retail marketplace.

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Thin client computing for retail

Streamline digital services to the customer

Integrate operations

Increase the efficiency of any size operation

Secure image and data in the data centre

1TCO Comparison of PCs with Server-Based Computing, June 2006.

HP Products and SolutionsHP Thin Clientshp.eu/thinclients

HP Virtual Desktop Infrastructure (VDI)hp.com/go/vdi

Industry Partner SitesHP and Citrix Global Alliancecitrix.com/hp

VMware server virtualisation sitehp.com/go/vmware

HP and VMware alliancehp.com/go/vmware

HP ProLiant Server Sizer for VMware Horizon Viewhttp://h71019.www7.hp.com/activeanswers/cache/120132-0-0-0-121.html

Citrix home pagecitrix.com

Citrix and HP Solutionscitrix.com/hp

Citrix XenDesktopcitrix.com/xendesktop

Citrix XenServercitrix.com/xenserver

HP and VMware alliancevmware.com/hp

For more information, contact: Abast Systems, www.abast.es, 933 666 900 (Barcelona) - 914 061 601 (Madrid)