office ofthe secretary - nmmc.doh.gov.phdepartment/agency ineligible for the pbb, the assessment of...

Republic ofthe PhilippinesDepartment of Health

OFFICE OF THE SECRETARY

December 26, 2019

DEPARTMENT MEMORANDUMNO. 2019- 0492

FOR: UNDERSECRETARIES, ASSISTANT SECRETARIES, DOH-CENTRAL OFFICE BUREAUS/SERVICES AND CENTERSFOR HEALTH DEVELOPMENT REGIONAL DIRECTORS,DOH-RETAINED HOSPITALS/SANITARIA ANDREHABILITATION CENTER CHIEFS AND OTHERCONCERNED UNITS

SUBJECT: Guidelines on the Grant of the Performance-Based Bonus for FY2019 under Executive Order No. 80, s., 2012 and Executive OrderNo. 201, s., 2016

The AO 25 Inter-Agency Task Force on the Harmonization of National GovernmentPerformance Monitoring, Information and Reporting System has issued “Guidelines on theGrant of the Performance-Based Bonus (PBB) for FY 2019 under Executive Order No.80 s.2012 and Executive Order No. 201 s. 2016” to focus on streamlining government serviceswith the implementation of Republic Act (RA) No. 11032 otherwise known as the Ease ofDoing Business (EODB) and Efficient Government Service Act of 2018 to simplifygovernment processes and ensure citizen-centric public service delivery.

Attached is the guidelines for your reference. The issuance provides the qualifyingcriteria and requirements for the grant of Performance-Based Bonus for FY 2019. Thismemorandum is issued for the information and guidance ofall units in the DOH CentralOffice, Centers for Health Development, DOH Hospitals, Sanitaria and Treatment andRehabilitation Centers for PBB implementation.

Internal guidelines shall be posted once finalized.

By Authority of Secretary of Health:

ROGERP. TONG-AN, DMPA, MAN, RNUndersecretary

Administration and Financial Management Team

caulpadias/19-69

Building L, San Lazaro Compound, Rizal Avenue, Sta. Cruz, 1003 Manila « Trunkline 651-7800 local 1113, 1108, 1135Direct Line: 711-9502; 711-9503 Fax: 743-1829 * URL: http://www.doh.gov.ph; e-mail: [email protected]

INTER-AGENCY TASK FORCE ON THE HARMONIZATION OFNATIONAL GOVERNMENT PERFORMANCE MONITORING, INFORMATION AND REPORTING GYSTEMS

TO

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(Administrative Order No, 25 s. 2011) wiMEMORANDUM CIRCULAR NO. 2019-_1_

September _3 2019

: All Heads of Departments, Bureaus, Offices and Other Agencies ofthe National Government, including Constitutional Commissions,Congress, The Judiciary, Office of the Ombudsman, State:Universities and Colleges, Government-Owned or-ControlledCorporations, Local Water Districts, and Local Government Units

SUBJECT: Guidelines on the Grant of the Performance-Based Bonus (PBB)for Fiscal Year (FY) 2019 under Executive Order No. 80, s., 2012and Executive Order No. 201, s., 2016

1.0

2.0

PURPOSE

This Circular is issued to prescribe the criteria and conditions for the grant of thePBB for FY 2019 performance to be-given in FY 2020. Essentially, the samecriteria. and conditions for FY 2018 PBB are being issued to support theAdministration’s focus on streamlining government services with theimplementation of Republic Act (RA) No. 11032 known as the Ease of DoingBusiness (EODB) and Efficient Government Service Act of 2018 tosimplify government processes and ensure citizen-centric public service delivery.

COVERAGE

This Circular covers all 'departments, bureaus, offices and other agencies of theNational Government, including Constitutional Commissions, Congress, TheJudiciary, Office of the Ombudsman, state universities and colleges (SUCs), andgovernment-owned or-controlled corporations (GOCCs); local water districts(LWDs); and local government units (LGUs).

2.1 The implementation of this circular shall be done in close coordinationwith the following agencies:

a. Department of Budget and Management (DBM) for theDepartments and attached agencies;

b. Office of the President- offiice of the Executive Secretary (OP-OES),Office of the Cabinet Secretary (OP-OCS), and DBM for the Other

3.0

e.

f

Executive Offices (OEOs), including the OP-attached agencies andGOCCs covered by DBM;

i

Commission on Higher Education (CHED) for the SUCs;Governance Commission for GOCCs (GCG) for GOCCs covered byRepublic Act No. 10149;

Local WaterUtilities Administration (LWUA) for LWDs;

Departmentof the Interior and Local Government (DILG) for LGUs;2.2. The pérsonnel of departments/agencies holding regular, contractual and

casual positons are covered by this Circular. Excluded from the coverageherein are individuals engaged without employer-employee relationshipand funded from non-Personnel Services (PS) budget.

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ELIGIBILITY CRITERIA—

Each agency must satisfy the following conditions to be eligible for the grant ofPBB. See Annex 1: Master List of Departments/Agencies and Prescribed DeliveryUnits in Departments/Agencies:

Good Governance Conditions (GGCs). Satisfy 100% of GGCs for FY2019 as provided in Section 4.0.

3.1

3.2 Performance Targets of Agencies. Achieve each one of the PhysicalTargets, Support to Operations (STO) and General Administration andSupport Services (GASS) requirements for FY 2019.

a. For national government agencies and GOCCs covered by DBM,achieve the streamlining requirements of government services,achieve higher citizen/client satisfaction, and achieve fiscaldiscipline. The details of the requirements are indicated in Section5.0 hereof;

For SUCs, achieve each one of the Congress-approved performancetargets under the FY 2019 General Appropriations Act, and the FY2019 STO and GASSrequirements;For GOCCs covered by RA No. 10149, achieve the targets reflectedin their approved FY 2019 Performance Scorecard and eligibilityrequirements specified in a separate guideline to be issued by GCG;

For LWDs, achieve each one of the physical targets, STO and GASSindicators as identifi ied by LWUAin a Joint Memorandum Circular tobe issued by LWUA and DBM; andFor LGUs, achieve the performance targets based on the Guidelineson the Grant of PBB for LGUs to be issued by the AO 25 IATF andDILG.

3.3 Performance Rating System to be Used for Personnel in the Firstand Second Levels, and for Career Executive Service (CES)positions. Use the CSC-approved Strategic Performance ManagementSystem (SPMS) in rating the performance of the First and Second LevelOfficials and employees of departments/agencies in NGAs, GOCCs andLGUs, including officials holding managerial or Director positions but arenot Presidential appointees. The rating of the performance of CareerExecutive Service (CES) officers and incumbents to CES positions shall bebased on the guidelines issued. by the Career Executive Service Board(CESB).

4.0 GOOD GOVERNANCE CONDITIONS (GGCs)

4.1 The following GGCs are set based on performance drivers of the Results-Based Performance Management System (RBPMS) and the priorities of theDuterte Administration for 1) heightened transparency; 2) stronger publicaccountability; and 3) more inclusive and people-centered public services:

a. Maintain/Update the agency Transparency Seal (TS)pursuant to Section 106 of the General Provisions of the FY 2019General Appropriations Act (GAA). The TS page should beaccessible by clicking the TS logo on the home page. Status ofcompliance shall be posted both DAP website throughhttps://www.dap.edu.ph/rbpms/=and DBM website—_atwww.dbm.gov.ph/index, php/news-update/transparency-sealcompliance See Annex 2: Guideline on Transparency Seal for fulldetails of requirements.b. Update the PhilIGEPS posting of all Invitations to Bids andawarded contracts pursuant to the Government ProcurementReform Act (RA, No. 9184) for transactions above Php 1 millionfrom January 1 to December 31, 2019, including Early Procurementof FY 2020 Non — Common Use Supplies and Equipment (Non —CSE) items. Agencies should track their status of compliancethrough the PhilGEPS microsite:https://data.phildeps.gov.ph/pbbweb/pbbwebapp.aspx. see Annex 6:Guideline on PhiIGEPS Posting.c. Maintain/Update the Citizen’s or Service Charter or itsequivalent, reflecting the agency's enhanced service standards forall its government services to citizens, businesses, and governmentagencies, consistent with the objectives of RA No. 11032 and thePresident's directive to reduce processing time of all publictransactions with government and ensure accessible andconvenient delivery of services to the public.Departments/Agencies shall submit their respective Certificates ofCompliance (CoC) based on the format prescribed by the Anti-Red

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Tape Authority: (“Authority”) on or before December 31, 2019through the AO25 Secretariat. The Authority shall conduct avalidation of the Cittzen’s or Service Charter or its equivalentstarting January 2020.

Non-compliance with any of the GGCs will render the entiredepartment/agency ineligible for the PBB, The assessment ofagency compliance with GGC requirements shall be conductedstarting October 1, 2019.

5.0 FY 2019 PERFORMANCE TARGETS

5.1 Streamlining and Process Improvement of the Agency's CriticalServices covering all Government-to-Citizens (G2C), Government-to-Businesses (G2B), and Government-to-Government (G2G) transactions asdeclared in the agency's Citizen‘s/Service Charter. To promote the periodicmeasurement of agency performance in delivering said services, agenciesshall determine and report the following streamlining criteria using Annex3A Modified Form A-Department/Agency Performance Report:

a. Number of Steps which refers to number of steps to completethe service. Departments/agencies shall report in detail the stepsnecessary to complete the service including flow charts indicatingthe front end and back end.

Turnaround Time (TAT) which is the sum of the waiting timeand processing time. TAT starts from the moment the transactingclient enters the queue or fills out the form, and the waiting timeincurred until the service has been completed/delivered.

Number of Signatures which refers to the number of signaturesand initials from the employees and officers of thedepartment/agency necessary to complete each service.

Number of Required Documents which refers to the totalnumber of required documents that must be provided by thetransacting client to the government.

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Transaction Costs which are the costs incurred by the transactingclient in the courseof availing of a government service. These costsare categorized as follows:

e1 Primary Transaction Costs/Fees which are the feesdeclared |in the agency's Citizen’s/Service Charter to be paidto the department/agency by the transacting client foravailing a government service. Examples of these fees areapplication fees, registration fees, etc.

e.2 Other Transaction Costs which are the other costsincurred; by the transacting client to obtain supportinginformation from another agency in order to secure thenecessary primary information. These costs also inciude theother expenses shouldered by the transacting client untilthe service has been completed by the government.Examples are the costs of birth certificates to securepassports, barangay clearance to secure business permit,required photos, printing costs, photocopying costs,transportation expenses of the transacting client, etc.

Substantive Compliance Costs which are the incremental costsother than administrative costs incurred by the transacting public inthe course of complying with.a regulation. These costs can includeimplementation | costs, direct labor costs, overhead costs,equipment costs, material costs, and external service costs.Examples are the purchase of early warning device for vehicleowners, expenses in the installation of accelerograph for buildingwith 10 floors and up, costs in the maintenance of waste disposalsystem for establishment, etc.

Departments/agencies shall report the baseline information of eachabovementioned streamlining criteria based on the agency’‘sCitizen’s/Service Charter updated prior to FY 2019. They shail settheir FY 2019: Streamlining Improvement Target for eachstreamlining criteria for every declared service including thefollowing specific targets:

a. Reduction in the number of signatures to not more thanthree (3);

b. Simplification of application forms or reduction in thenumber of documentary requirements;

Ca Reduction, in the turnaround time and completion of thetransaction in accordance with the provisions of the EODBlaw not to exceed the maximum period of three (3), seven(7), and’ twenty (20) based on the classification oftransactions, unless otherwise indicated under special laws.

Departments/agencies shall submit supporting documents such asflow charts, legal bases, additional documents, etc. to show actualimprovements, and proof of streamlining accomplishments. In theevent the department/agency is unable to achieve the targets theyset in this section, they shall provide justifications, explanations,and supporting documents using the remarks. The acceptance ofexplanation shall be subject to the review and recommendation ofthe validating agency.

5.2

5.3

Citizen/Client Satisfaction. To determine the ‘effectiveness of thestreamlining and process improvements initiated by agencies, thesatisfaction level of the citizens/clients will be measured and reported.Departments/agencies should embed feedback mechanisms andcitizen/client satisfaction measurement in their process improvementefforts. Using the improvement action plan that agencies reported for FY2018 PBB, for ‘each service, agencies shall report the results of each actionplan and the FY 2019 Citizen/Client Satisfaction Survey for each service.

Departments/agencies shall report the following information using Annex4; Citizen/Client Satisfaction Report:

a. Description of the methodology of the Citizen/Client SatisfactionSurvey used for each reported service.

b. Results of the Citizen/Client Satisfaction Survey for FY 2019c. Results of their action plan reported in the FY 2018 PBBd. Continuous improvement plan for FY 2020

GOCCs covered by RA No. 10149 will report the results of client/customersatisfaction survey based on the standard methodology and correspondingquestionnaire prescribed by the GCG

STO Target. Initial Certification/Recertification of the agency’sQuality Management System (QMS) covering at least one (1)core processor frontline service as mandated underits existingpertinent laws.For the ISO 9001:2015 QMS certification, it must be issued by any of thecertification bodies (CBs) accredited by the International AccreditationForum (IAF) members. Preferably, the CB is accredited by the PhilippineAccreditation Bureau under the Department of Trade and Industry, whichis an IAF member and the recognized national accreditation body in thePhilippines pursuant to Executive Order No. 802, s. 2009.

The ISO 9001:2015 certification(s)/recertification(s) must be valid as ofDecember 31, 2019 and must be posted in the agency TS webpage notlater than December31, 2019.ISO 9001:2015 QMS-equivalent certifications/attestations granted bysimilar internationally recognized bodies promoting Total QualityManagement (TQM) ‘shall be considered, ¢.g., Philippine Quality Award,ISO/IEC 17025 or 17020 Accreditation, Accreditation CanadaInternational's Qmentum International Gold Award, Universal PostalUnion’s Quality Management Certification, and Accrediting Agency ofChartered Colleges and Universities in the Philippines, Inc. (AACCUP)’sInstitutional Accreditation.

A certified true copy of the QMS certificate shall be submitted to theGovernment Quality Management Committee (GQMC), through its DBM

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Secretariat - Systems and Productivity Improvement Bureau (SPIB), notlater than December 31, 2019 for validation purposes.

For frontline agencies,it is expected that the core process to be coveredby the QMS pertains to an agency process most demanded by citizens andbusiness, and targeted for improvement under Sections 5.1 and 5.2above.

5.4 -GASS Targets. The common GASS targets shall include the following:

a. Budget Utilization Rate (BUR), which shall consist of:

1) Obligations BUR is computed as obligation rates forMaintenance and Other Operating Expenses (MOOE) and Capita!Outlays (CO) of all programs, activities and projects funded inFY 2019 from all appropriation sources, including those releasedunder the 2019 General Appropriations Act as the AllotmentOrder policy, net of savings from procurement andimplementation of cost-cutting measures.

Hence:

Obligations for MOOE and CO Net of savings inObligations BUR =for2019appropriations, auotment fromAllotments for MOOE and co. —tticlency and cost-for 2019 appropriations cutting measures2) Disbursement BUR is measured as the ratio of totaldisbursements (cash and non-cash, excluding PS) to totalobligations for MOOE and CO from FY 2019 appropriations, netof goods and services obligated by December 31, 2018 butexecuted and paid only in 2019. The objective is to measure thedisbursements and obligations for MOOE and CO for the 2019appropriations.Hence:

Disbursements for MOOE and CO

Disbursement BUR = for 2019 appropriationsObligations for MOOE and CO

for 2019 appropriations

3) BUR for GOCCs is computed as follows:

L Obligations BUR = Total Obligations / DBM ApprovedCorporate Operating Budget (both net of PS)

II. Disbursement BUR = Total Actual Disbursement /Total Actual obligations (both net of PS)

4) BUR for SUCs is computed as follows:

I. Obligations and Disbursements BUR will be thesame as those for department/agencies.

II. Because all income of the SUCs (e.g. trust funds,internally generated income, and revolving funds) shouldbenefit and improve the SUCs operations, its Obligationsand Disbursements utilization rates will also be reportedfollowing the reporting format in Annex 5: FY 2019 GAAAccomplishments and BUR Form for SUCS.

b. Sustained Compliance with Audit Findings. Fully implement30%of the prior years’ audit recommendations as shown in theReport on Status of Implementation of Prior Years’Recommendations. These recommendations wil! exclude theProperty, Plant and Equipment (PPE)-related items of the AnnualAudit Report (AAR). Audit findings closed since FY 2017 should alsonot recur. The objective is to improve the agency's internal controlprocesses, enhance operational effectiveness, and eliminate,resolve and remedy most, if not all, of the agency audit findings, bythe end of 2020.

c. Compliance with Quarterly Submission of Budget andFinancial Accountability Reports (BFARs) Online Using theDBM’s Unified Reporting System (URS) 30 days after end ofevery quarter, as provided in Section 102 of the FY 2019 GAA.

d. Submission of Annual Procurement Plan (APP-non CSE)approved by the Head of Procuring Entity (HOPE) to theGovernment Procurement Policy Board (GPPB) in the formatprescribed under GPPB Circular No. 07-2015.

1) FY 2019 APP-non CSE should have been submitted to theGPPB-TSO on March 31, 20191. The same should be postedon the agency TS page on notlater than one month after theissuance of this Circular.

The APP non-CSE submissions must indicate: “APP for CY of for PBB” in the subject line and must be sent throughemail at [email protected].

The list of agencies complying with the APP submissionrequirement shall be posted in the GPPB_ website(www.gppb.gov.ph).

1 As per GPPB Circular No, 02-2019

Submission of FY 2020 Annual Procurement Plan-Common-Use Supplies and Equipment (FY 2020 APP-CSE) to the DBM-Procurement Service on or before October 31, 2019 in theprescribed format by DBM-PS. The same should be posted in theagency TS webpage notlater than October 31, 2019.

Undertaking of Early Procurement for at least 50% of thevalue of goods and_ services based on thedepartment’s/agency’s budget submitted to the Congressconsistent with the NEP. In implementing the cash budgetingsystem, departments/agencies should subject at least 50%of theirbudget for works, goods and services requirements to be procuredfor their FY 2020 operations to Early Procurement, short of awardas early as the submission of the NEP to Congress.Departments/Agencies should update their PhilGEPS postings forEarly Procurement by posting the Approved Contract and Notice toProceed in PhilGEPS on or before January 31, 2020. The GPPBshall soon be issuing a Budget Circular on this.

To support Early Procurement, the Indicative FY 2020 APP-non CSEconsistent with the FY 2020 National Expenditure Program (NEP)should be posted on the agency TS page not later thanSeptember30, 2019.Submission of results of FY 2018 Agency ProcurementCompliance and Performance Indicators (APCPI) System,per GPPB Resolution No. 39-2017, complete with the followingforms: (1) APCPI - Self-Assessment Form; (2) APCPI - ConsolidatedProcurement Monitoring Report; (3) APCPI - Procurement CapacityDevelopment Action Plan; and the Questionnaire on or beforeMarch 31, 2019. The APCPI Too! may be downloaded from theGPPB website using this link:http://www.gppb.gov.ph/apcpi/apcpi.htm!. Submit either inelectronic (Excel) format through [email protected] indicating:“2018 APCPI Initial Results of for PBB” in the subject line; or printed (signed) copieshand carried/mailed through the GPPB-TSO front desk. Thelist ofagencies complying with the APCPI requirement shall be posted inthe GPPB website (www.gppb.gov.ph).

5.5 Other cross-cutting requirements. The AO 25 IATFsets the followingcross-cutting requirements:

a. Establishment and Conduct of Agency Review andCompliance Procedure of SALN pursuant to Section 10 of theCode of Conduct and Ethical Standards for Public Officials andEmployees (RA No. 6713), and CSC Resolutions Nos. 1300455 and

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1500088. Each department/agency shall have a SALN Review andCompliance Committee to implement the provisions on reviewingand ‘complying with SALN requirements to determine whether saidstatements have been submitted on time, are complete, and are inproper form.

Agency heads should ensure that officials and employees coveredby RA No. 6713 submitted their 2019 SALN to the respective SALNrepository agencies, as prescribed in the rules provided under CSCMemorandum Circular No. 3 s. 2015. The Agency Review andCompliance Procedure of SALN used by the department’s/agency’sSALN Review and Compliance Committee should be cascadedto allemployees. The scanned copy of the same shall be uploadedin theagency TS webpage not later than October 1, 2019. See a/soSection 6.11, 6.14 and 10.3 on SALN requirement.

Comply with the Freedom of information (FOI) Programpursuant to Executive Order No. 2, s. 2016, based on the enhancedrequirements of the Presidential Communications Operations Office(PCOO). Agencies should comply to the following FOI requirementswithin the set deadline:

1) The Updated People’s FOI manual (including new designated listof FOI Receiving Office/rs and its contact details, if any) dulysigned by the Head of the Agency and uploaded in the agencyTS page on or before November30, 2019;

2) The FOI Reports (Agency Information Inventory, 2019 FOIRegistry, and 2019 FOI Summary Report) uploaded in theagency TS page on or before January 31, 2020; and,

3) A screenshot of the agency website’s home page containing avisible and functional FOI logo linked to the electronic FOIportal (www.foi.gov.ph) submitted through email:[email protected] on or before on or before January 31,2020.

Agencies should submit the accomplished FOI Reportsstrictly inone (1) Excel format (.xIs) based on templates provide in thislink: www.bit.ly/2018FOIReports. Submissions not compliant to thefile format and templates will not be considered. Ail agenciesincluding those already onboard the eFOI portal, are required tosend the soft copy submissions to [email protected]. Policyissuances and memoranda can be accessed in this link:www. foi.gov.ph/resources.

In case a department/agency is not able to meet any of the aboveperformance targets, the Department Secretary/Head of Agencyshould submit the justifications/explanations and supporting

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5.6

documents to warrant reconsideration. For validation purposes,justifiable reasons are factors that are considered outside thecontrol of the agency. Acceptance of justifications/explanationsshall be subject to the recommendation of validating agencies

To reinforce fairness in the assessment of the performance of eachdelivery unit under operations with those under support services,departments/agencies should also declare non-frontline services providedto units/employees performed by the latter delivery units. Doing so willstrengthen the accountability of every delivery unit in streamlining andimproving their processes and services to citizens/clients, internalunits/employees, and to the Composite Team from AO 25 IATF agencies.Likewise, it will also provide performance data to support the equitableranking of each delivery unit. Departments/Agencies shall also reportapplicable baseline information enumerated in Section 5.1 and 5.2.

6.0 ELIGIBILITY OF INDIVIDUALS

6.1

6.2

6.3

6.4

Department Secretaries, Heads of Other Executive Offices, Chairpersonsand Commissioners of Constitutional Offices, Heads of Attached Agencies,Presidents of SUCs, and non-ex officio Heads of GOCCs covered by DBMare eligible only if their respective departments/agencies/institutions areeligible. If eligible, their maximum PBB rate for FY 2019 shall beequivalent to 65%of their monthly basic salary as of December 31, 2019.They should not be included in the Form 1-Report on Ranking of DeliveryUnits.

Non-ex officio Board Members of GOCCs covered by DBM may be eligibleto a rate equivalent to 65% of the monthly basic salary of the highestcorporate official of the GOCC concerned subject to the followingconditions:a. The GOCC has qualified for the grant of the FY 2019 PBB;b. The Board Member has 90%attendance to duly called board

meetings and committee meetings as certified by the BoardSecretary;

Cc. The Board Member has nine (9) months aggregate service in theposition; and

d. The GOCC has submitted the appropriate annual Board-approvedCorporate Operating Budget (COB) to DBM in accordance with theCorporate Budget Circular No. 22 dated December i, 2016.

Employees belonging to the First, Second and Third Levels should receivea rating of at least “Satisfactory” based on the agency’s CSC-approvedStrategic Performance Management System (SPMS) or the requirementprescribed by the CESB.

Personnel on detail to another government agency for six (6) months ormore shail be included in the ranking of employees in the recipient agency

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6.5

6.6

6.7

6.8

that rated his/her performance, Payment of the PBB shall come from themother agency.

Personnel who transferred from one government agency to anotheragency shall be rated and ranked by the agency where he/she served thelongest. If equal months were served for each agency, he/she will beincluded inthe recipient agency.

Officials and employees who transferred from government agencies thatare non-participating in the implementation of the PBB, shall be rated bythe agency where he/she served the longest; the official/employee shallbe eligible for the grant of PBB on a pro-rata basis corresponding to theactual length of service to the participating implementing agency, asstated in Section 6.8.

An official or employee who has rendered a minimum of nine (9) monthsof service during the fiscal year and with at least Satisfactory rating maybe eligible to the full grant of the PBB.

An official or employee who rendered less than nine (9) months but aminimum of three (3) months of service and with at least Satisfactoryrating shall be eligible for the grant of the PBB on a pro-rata basiscorresponding to the actual length of service rendered, as follows:

LENGTH OF SERVICES % OF PBB8 months but less than 9 months 90%7 months but less than 8 months 80%6 months but less than 7 months 70%5 months but less than.6 months 60%4 months but less than 5 months 50%3 months but less than 4 months 40%

The following are the valid reasons for an employee who may not meet the nine-month actual service requirement to be considered for PBB on a pro-rata basis:

6.9

Being a newly hired employee;Retirement;Resignation;Rehabilitation Leave;Maternity Leave and/or Paternity Leave;Vacation or Sick Leave with or without pay;Scholarship/Study Leave;Sabbatical Leave

sampaoge

An employee whois on vacation or sick leave, with or without pay, for theentire yearis not eligible to the grant of the PBB.

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7.0

6.10

6.11

6.12

6.13

6.14

6.15

Personnel found guilty of administrative and/or criminal cases by final andexecutory judgment in FY 2019 shall not be entitled to the PBB. If thepenalty meted out is only a reprimand, such penalty shall not cause thedisqualification to the PBB.

Officials and employees who failed to submit the 2018 SALN as prescribedinthe rules: provided under CSC Memorandum Circular ‘No. .3s. 2015; orthose who are responsible for the non-compliance with the establishmentand conduct of the review and compliance procedure of SALN, shall notbe entitled to the FY 2019 PBB.

Officials and employees who failed to liquidate all cash advances receivedin FY 2019 within the reglementary period, as prescribed in COA Circular97-002 dated February 10, 1997 and reiterated in COA Circular 2009-002dated May 18, 2009, shall not be entitled to the FY 2019 PBB.

Officials and employees who failed to submit their complete SPMS Formsshall not be entitled to the FY 2019 PBB,

Agency heads should ensure that officials and employees covered by RANo. 6713 submitted their 2018 SALN to the respective SALN repositoryagencies, liquidated their FY 2019 Cash Advances, or completed the SPMSForms, as these will be the basis for the release of FY 2019 PBB toindividuals.

Officials and employees responsible for the implementation of the prioryears’ audit recommendations, QMS certification, or posting anddissemination of the department/agency system of ranking performanceof delivery units, shall not be entitled to the FY 2019 PBB if theDepartment/Agency fails to comply with any of these requirements.

RANKING OF DELIVERY UNITS

71 Departments/Agencies and their corresponding offices/delivery units thatmeet the criteria and conditions in Section 4.0 are eligible to the FY 2019PBB. Bureaus, offices or delivery units eligible to the PBB shall be forcedranked according to the following categories:

Ranking Performance CategoryTop 10% Best Delivery UnitsNext 25% Better Delivery UnitsNext 65% Good Delivery Units

The declarations of responsible bureaus/offices/delivery units in thecompletion of each critical service or other key processes shall be thebasis for equitable performance ranking of delivery units. The resultingranking of bureaus/offices/delivery units shall be indicated in the Annex 7:Form 1- Report on Ranking of Delivery Units.

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7.2 WhenmustPrescri

a.

TYPE OF GOVERNMENT ENTITY... |:

identifying and determining delivery units, departments/agenciesbe guided by the Master List of Departments/Agencies andbed Delivery Units per Department/Agency (See Annex 1).

A delivery unit is the primary subdivision of the department/agencyperforming substantive line functions, technical services oradministrative support, as reflected in the Department’s/Agency’sorganizational structure/functional chart.

The identification of a delivery unit will depend on the type ofgovernment entity, with due consideration to its mandate,organizational level, and scope of operations, as follows:

eeeeOfficesBureausServicesRegional Offices, if any

Department orDepartment-Level

Intermediate LevelOfficesBureausServicesRegional/Field Units, if any

Division LevelDivisionsField Units, if any

Agency

State University or CollegeOfficesServicesCampusesCollegesOfficesGoce Departments

For purposes of this Circular, agencies attached to a department ordepartment-level entity shall be treated as an agency separatefrom its parent department and shall have a separate ranking ofdelivery units. Elementary and Secondary Schools under DepEd andHospitals, Medical Centers and Treatment Facilities under DOH shallalso be treated as agencies separate from their parent departmentas well as other agencies indicated in Annex 1.

To facilitate the ranking of delivery units, agencies may group orcluster the delivery units based on similarities of tasks andresponsibilities, and rank the units within each group or cluster,provided that the resulting ranking distribution shall be inaccordance with Section 7.1.

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8.0

9.0

7.2

7.3

7.4

7.5

Only the personnel belonging to eligible delivery units are qualified for thePBB. Refer also to exclusion of individuals as cited in Section 7. Whileindividual ranking shall be the basis for merit increase, promotion, furthertraining and/or disciplinary action, individual ranking shall no longer beincluded in the Form 1 (See Annex 7).

To recognize high performance of government employees in relation tothe achievement of agency targets and requirements for the grant of theFY 2019 PBB, departments/agencies shall list the names of employeeswho belong in the Best Delivery Unit/s using the Form 1 (See Annex 7).The GCG, the LWUA, the DILG, and the DepEd shall issue pertinentGuidelines on the ranking of delivery units for GOCCs covered by GCG,LWDs, LGUs, and DepEd Delivery Units respectively.

To heighten transparency among delivery units and employees,departments/agencies shall cascade to their employees the agencyguidelines/mechanics in ranking delivery units for the grant of the FY 2019PBB. Departments/Agencies shall prepare the System of Agency RankingDelivery Units for FY 2019 PBB using the Form for theGuidelines/Mechanics in Ranking Delivery Units (See Annex 8). The dulycompleted and signed agency guidelines in ranking delivery units shall beposted on the agency TS webpage on or before October 1, 2019.

RATES OF THE PBB

The rates of the PBB for each individual shall be based on the performanceranking of the individual’s bureaus or delivery units with the rate of incentive asa multiple of one’s monthly basic salary as of December 31, 2019, based on thetable below:

PERFORMANCE CATEGORY MULTIPLE OF BASIC SALARYBest Delivery Unit 0.65

Better Delivery Unit 0.575Good Delivery Unit 0.50

SUBMISSION OF REPORTS

9.1 Departments/Agencies should submit FY 2019 accomplishments using theModified Form A-Department/Agency Performance Report, Modified FormAl-Details of Bureau/Office Performance Report, Citizen/Client SatisfactionReport, Form 1 and the PBB Evaluation Matrix. They should submit dulycompleted and signed forms and reports to the IATF (two hard copies ande-copies, ie. PDF and editable MS Word files, of Modified Form A-Department/Agency Performance Report, Modified Form At-Details ofBureau/Office Performance Report, Citizen/Client Satisfaction Report,Form 1 and supporting documents) through the AO 25 Secretariat which

15

shall endorse copies to the oversight/validating agencies forreview/evaluation. All forms and reports should be signed by the agencyhead or the duly designated official.

9.2 Submission of agency physical accomplishments and other requirementswill be until February 28, 2020 for small agencies, and August 31,2020 for big departments. Agencies shall ensure that all explanations andjustifications are already attached in their submission.

9.3. The COA Audit Team Leaders shall verify/monitor compliance of theirrespective agencies with the audit recommendations shown in the Statusof Implementation of Prior Years’ Audit Recommendations in the AnnualAudit Report/Management Letter and submit a report thereon, to theconcerned Supervising Auditor (SA). The SA will then prepare a summaryreport for submission to the concerned Cluster Director. Based on thereports submitted by the SAs, the Cluster Director shall submit to the IATFSecretariat, copy furnished the Sector Head and RMBO, PFMS, both ofCOA, a Summary List of Agencies that complied with the requiredminimum 30%full implementation of audit recommendations.

9.4 Results of the validation showing non-compliant agencies shall be postedin the RBPMS website. The IATF shall conduct spot-checks to validateclaims and certifications made by departments/agencies.

9.5 The Department of Education shall have the same implementationtimeline of GGCs, Physical Targets, STO and GASS targets as indicated inSection 9.6.

9.6 The AO 25 IATF sets the following implementation timeline for the FY2019 PBB.

REQUIREMENTS VALIDATING DEADLINE OF START OFAGENCY SUBMISSION VALIDATION

Physical TargetsOperations1. Streamlining and Process Improvement of|Composite Team February 28, 2020 March i, 2020Agency Services from AO 25 IATF|(small agencies) {small agencies)agencies August 31, 2020 September 1, 2020{big agencies) (big agencies)2. Citizen/Client Satisfaction« Departments Composite Team February 28, 2020 March 1, 2020« OEOs from AO 25 ATF|(small agencies) (small agencies)* GOCCs covered by DBM agencies« GOCCs covered by RA 10149 August 31, 2020 September 1, 2020{big agencies) (big agencies)3, Physical Targets for the following:e SUCs (See Annex 5) CHED February 28, 2020 March 1, 2020*« GOCCs covered by RA 10149 GCG Based on GCG Based on GCGtimeline timelinee LWDs LWUA February 28, 2020 March 1, 2020° LGUs DILG February 28, 2020 March 1, 2020 16

VALIDATING Reyeae)Support to Operations (STO)

Kcas(ag SUBMISSION VRUyAEC)ie

1. QMS Certification;

« Post QMS Certification in TS page« Submit certified true copy of QMS

certificate to GQMC through DBM-SPI8

GOMC December 31, 2019 From January 1 to 31,2020

‘General Administration and Support Services (GASS)1. BUR

« Departments,covered by DBM

OEQs and GOCCs

e SUCs (See Annex 5)

DBM-BMBsconcerned

DBM RegionalOffices and DBM-BM8-F

February 28, 2020(small agencies)

August 31, 2020(big agencies)

March i, 2020(small agencies)

September 1, 2020{big agencies)

2. Sustained Compliance with Audit Findings|COA December 31, 2019 December 31, 20193. Submission of BFARs online through the|DBM and COAURSe First Quarter April 15, 2019 April 15, 2019« Second Quarter July 15, 2019 July 15, 2019e Third Quarter October 15, 2019 October 15, 2019* Fourth Quarter January 15, 2020 January 15, 20204. COA Financial Reports COAe Small Agencies March 30, 2019 March 30, 2019e Big Agencies April 30, 2019 April 30, 20195. Procurement Documents« FY 2019 APP-non CSE GPPB-TSO March 31, 2019 One (1) month afterthe issuance ofresolutione Indicative FY 2020 APP-non CSE GPPB-TSO September 30, 2019 September 30, 2019e FY 2020 APP-CSE DBM-PS October 31, 2019 October 31, 2019e Undertaking of Early Procurement for|GPPB-TSO January 31, 2020 January 31, 2020at least 50% of goods and servicese Results of FY 2018 APCPI System GPPB-TSO March 31, 2019 March 31, 2019Good Governance Conditions (GGCs)1, Transparency Seal DBM-OCIO October 1, 2019 October 1, 20192. PhiIGEPS Posting PhilGEPS January 31, 2020 February 1, 2020(transactions above P1,000,000 and withDecember 31, 2019 as cut-off), includingthe Early Procurement of FY 2020 Non-CSEitems.3. Citizen’s/Service Charter Anti-Red Tape December 31, 2019 January 1, 2020e Certificate of Compliance (CoC) Authoritypursuant to Section 4.1.cOther Cross-cutting Requirements1. Submission of SALN of employees Office of the April 30, 2019 April 30, 2019President,Ombudsman, CSC2. Agency Review and Compliance Procedure|CSC October 1, 2019 October 1, 2019of Statement and Financial Disclosures. Note:Departments/Agencies shall submit a list of SALNnon-filers using Form 1.3. FOI Compliancee People’s FOI Manual PCOO. November 30, 2019 November 30, 2019« Agency Information Inventory January 31, 2020 January 31, 2020* 2019 FOI Registry and 2019 FOI January 31, 2020 January 31, 2020Summary Reporte Screenshot of agency's home page January 31, 2020 January 31, 20204. Posting of Agency's System of Ranking|DAP October 1, 2019 October 1, 2019Delivery Units5. Submission of Agency Report on Rankingof Delivery Units (Form 1.0 and PBB February 28, 2020(small agencies) March 1, 2020(smatl agencies) 17

RAT yakaeeeBetiseee Ore etalPierre VALIDATION|PaoaEvaluation Matrix)e DepartmentsOEOs DBM-BMBsDBM-BMBs andDBM-NCRDBM-BMB-CD8M-RO andDBM-BMB-FLWUA and DBM-BMB-C

August 31, 2020{big agencies)

September 1, 2020{big agencies)

« GOCCs covered by DBM« SUCs

LWDs

10.0 EFFECTS OF NON-COMPLIANCE

10.1 For FY 2019, agencies that are unable to comply with all the GoodGovernance Conditions shall be considered ineligible for the FY 2019 PBB.

10.2 Departments/Agencies that are unable to comply with a maximum of two(2) Performance Targets due to controllable factors as determined by thevalidating agencies shall be considered ineligible for the FY 2019 PBB.

10.3 In the event the AO 25 IATF conducted random check of submitted SALNof employees and found non-compliance with the guidelines prescribed bythe CSC and the posted Review and Compliance Procedure of theconcerned department/agency, such incident could be a cause todisqualify the department/agency in the succeeding cycle of the PBB.

10.4 Prohibited Acts: A Department/Agency/GOCC/LWD/LGU, which, afterdue process by the oversight agency has been determined to havecommitted the following prohibited acts, shall be disqualified from the PBBin the succeeding year of its implementation. Moreover, the CSC orOmbudsman shall file the appropriate administrative case:

a. Misrepresentation in the submitted reports required for the PBB,commission of fraud in the payment of the PBB and violation of theprovisions of this Circular; and

b. Evenly distributing PBB among employees in an agency, in violationof the policy of paying the PBB based on the ranking of deliveryunits.

11.0 FEEDBACK AND CHANGE MANAGEMENT

11.1 Department Secretaries/Head of Agencies with the support of theirPerformance Management Groups should enhance the implementation oftheir internal communications strategy on PBIS, and fulfill the following:

a. Engage their respective employees in understanding the PBIS, theperformance targets of their respective departments/agencies, as

18

well as the services and outputs that they will need to deliver inorder to meet these targets.

Disseminate the performance targets and accomplishments of theirdepartments/agencies to their employees through the intranet andother means, as well as publish these on their respective websitesfor the public's information.

Set up a Help Desk to respond to queries and comments on thetargets and accomplishments of their departments/agencies. TheHelp Desk may be a facility that is embedded in the respectivewebsites of departments/agencies.

Set up a Complaints Mechanism to respond to the PBIS-relatedissues and concerns raised by officials and employees of theirrespective departments/agencies. Such may be incorporated in thefunctions of their Grievance Committee.

11.2 The Department Secretary/Head of Agency shall designate a senior officialwho shall serve as a PBB focal person. The offices responsible for theperformance management may be tasked to provide secretariat support tothe PMG and to recommend strategies to instill a culture of performancewithin the Department/Agency.

12.0 INFORMATION AND COMMUNICATION

12.1 The Department Secretary/Head of Agency shall confirm with the IATF thename, position and contact details (e-mail, landline, facsimile, cellularphone) of the senior officials designated as the PBB focal person and thespokesperson, respectively.

12.2 Departments/Agencies should strengthen their communications strategyand ensure transparency and accountability in the implementation of thePBB.

12.3 The IATF shall maintain the following communication channels:

gaoge

AO 25 Secretariat at [email protected] website www.dap.edu.ph/rbpmsTelephone: (02) 400-1469, (02) 400-1490, (02) 400-1582Facebook: www.facebook.com/PBBsecretariatTwitter: @pbbsecretariat

19

13.0

14.0

APPLICABILITY TO THE CONSTITUTIONAL BODIES, LEGISLATIVE ANDJUDICIAL BRANCHES

Congress, The Judiciary, Constitutional Commissions, and the Office of theOmbudsman are encouraged to follow these guidelines to be eligible to the FY2019 Performance-Based Bonus.

EFFECTIVITY CLAUSE

This Memorandum Circular shall take effect immediately.

Certified true copies shall be posted in the RBPMS website and the OfficialGazette, and shall befiled in the University of the Philippines (UP) Law Center.

WENDELE. AV 6ADOActing Secretary, Department of Buddstand

and Chairman, AO 25 Inter-Agency Tas!

20

ANNEX 1

Master List of Departments/ Agenciesand Prescribed Delivery Units in departments/agencies

A. DEPARTMENTS

1. Office of the President Office of the Executive Secretary*CommissionsCentersTechnical and Staff OfficesOffices of PresidentialAdvisers/Assistants (per area ofconcern)

e Offices with special concerns2. Office of the Vice-President e Office of the Chief of Staff (including

the Office of the Vice-PresidentProper and the Office of the AssistantChief of Staff)

e Technical and Staff Offices3. Department of Agrarian Reform

a. Office of the Secretary (Proper) Office of the Secretary*Council SecretariatDAR Adjudication BoardsServicesBureausRegional Offices

4. Department of Agriculturea. Office of the Secretary (Proper) Office of the Secretary*

ServicesBureausRegional OfficesSOCSKSARGEN Area DevelopmentProject Office

e Institutes (e.g., PRRI)

b. Agricultural Credit Policy Council . cece of the Executive Director*aDivision

Office of the Director*Technical and Support ServicesCentersRegional Units

c. Bureau of Fisheries and AquaticResources

Page 1 of 21Annex

“Department id. National Fisheries Research and

Development Institute

e. National Meat Inspection Services

f. Philippine Carabao Center

g. Philippine Center for Post-HarvestDevelopment and Mechanization

h. Philippine Council for Agricultureand Fisheries

i. Philippine Fiber IndustryDevelopment Authority

MssaeOffice of the Executive Director*DivisionsCenters

Office of the Executive Director*Central Office DivisionsRegional Centers

Office of the Executive Director*Central Office DivisionCenters

Office of the Director*Divisions


Office of the Executive Director*Central Office DivisionsRegional Offices

5. Department of Budget and Managementa. Office of the Secretary (Proper)

b. Government Procurement PolicyBoard - Technical Support Office

c. Procttrement Service

Office of the Secretary*BureausServicesRegional Offices

Office of the Executive Director*Divisions

Office of the Executive Director*(including Internal Audit, Legal, andCorporate Planning Divisions)Functional Groups

6. Department of Educationa. Office of the Secretary (Proper) Office of the Secretary* (including

Early Childhood Care DevelopmentCouncilBureausServicesRegional OfficesSchools Division OfficesSchools and Learning Centers”National Educators Academyof thePhilippinesNational Council for Children’sTelevision

Page 2 of 21Annex

Departmentb. Early Childhood Development

Center

c. National Book Development Board

d. National Council for Children’sTelevision (identified as DU oftheOffice of the Secretary Proper)

e. National Museum

f. Philippine High Schoo} for the Arts

Delivery Units



Office of the Director*Basic and Arts EducationStaff Divisions

7, Department of Energya. Office of the Secretary (Proper) Office of the Secretary* (including

Investment Promotion Staff,Consumer Welfare and PromotionStaff, Public Affairs Staff and InternalAudit Division)ServicesBureausGeographical Offices

8. Department of Environment and NaturalResources

a. Office of the Secretary (Proper)

b, Environmental ManagementBureau

c. Mines and Geo-Sciences Bureau

d. National Mapping and ResourceInformation Authority

e. National Water Resources Board

f. Palawan Council for SustainableDevelopment Staff


Office of the Director*Central Office DivisionsRegional offices

Office of the Director*Central Office DivisionsRegional Offices

Office of the Administrator*Branches


Office of the Chairman* (includingOffice of the Executive Director)Divisions

Page 3 of 21Annex1

ToC9. Department of Financea. Office of the Secretary (Proper)

b. Bureau of Customs

c. Bureau of Internal Revenue

d. Bureau of Local GovernmentFinance

e. Bureau of the Treasury

f. Central Board of AssessmentAppeals

g. Insurance Commission

h. National Tax Research Center

i. Privatization and ManagementOffice

j. Securities and ExchangeCommission

Delivery Units

Office of the Secretary*ServicesOfficesOne-Stop Shop Center

Office of the Commissioner*ServicesOffices

Office of the Commissioner*(including Performance EvaluationDivision)ServicesRevenue Data CentersRevenue Regional Offices

Office of the Executive Director*ServicesRegional Offices

Office of the Treasurer of thePhilippines*ServicesRegional Offices

Office of the Board*Offices of the Hearing Officers

Office of the Commissioner (/ncludingInternal Audit Division)ServicesDistrict Offices

Office of the Executive Director*Branches

Office of the Executive Director*Services

Office of the Chairperson*Sectoral OfficesDepartmentsExtension Offices

10. Department of Foreign Affairsa. Office of the Secretaryb. Technical Cooperation Council of

the Philippines

Office of the Secretary* (includingTechnical Cooperation Council of thePhilippines, UNESCO National

Page 4 of 21Annex 1

Besails¢. UNESCO National Commission of

the Phitippines

d. Foreign Service Institute

DyceeaeCommission of the Philippines)Technical and Support OfficesEmbassiesConsulate GeneralDiplomatic. Mission

Office of the Director GeneralDivisions

11. Department of Healtha. Office of the Secretary (Proper)

a.1 DOH-supervised HealthFacilities™

b. National Nutrition Council


Hospitals (including SpecialHospitals, Medical Centers, andTreatment and RehabilitationCenters)

Office of the Executive Director*Central Office DivisionsRegional Nutrition Offices

12. Department of Information andCommunications Technology

a. Office of the Secretary (Proper)

b. Cybercrime Investigation andCoordination Center

c. National Privacy Commission

d. Nationa! TelecommunicationsCommission

Office of the Secretary* (includingCIO Corps, Legislative LiaisonDivision, International CooperationDivision, Postal Regulation Division,and Information and StrategicCommunications Division)ServicesBureausRegional Offices

Office of the Executive Director*(including the Legal Division)Technical and Staff Offices

Office of the Commissioner*(including Office of the Director)Technical and Staff Offices

Office of the Commissioner*(including Commission Secretariat,Broadcast Services Division, andRadio Spectrum Planning Division)BranchesRegional Offices

Page 5 of 21Annex 1

: Peeeeeuieis13. Department of the Interior and Local

Governmenta, Office of the Secretary (Proper)

b. Bureau of Fire Protection

c. Bureau of Jail Management andPenology

d. Local Government Academy

e. National Commission on MuslimFilipinos

f. National Police Commission

g. National Youth Commission

h. Philippines Commission onWomen

i. Philippine National Police

j. Philippine Public Safety College

eeCisAeOffice of the Secretary*Technical and Support ServicesBureausRegional Offices

Office of the Chief of the FireBureau*Technical and Support ServicesRegional Fire Stations

Office of the Chief of the JailBureau*DirectoratesJail Units by Region


Office of the Chairman*Office of the Director*BureausServicesRegional Offices

Office of the Commissioner*Staff ServicesRegional Offices

Office of the Chairman* (/ncludingOffice of the Executive Director)Divisions


Office of the Chief PNPDirectorateSupport UnitsRegional Police Operations

Office of the President*Functional GroupsInstitutesAcademyCollege

Page 6 of 21Annex

Dyecua14. Department of Justice

a. Office of the Secretary

a.1 National Prosecution Service

b. Bureau of Corrections

c. Bureau of Immigration

d. Land Registration Authority

e, National Bureau of Investigation

f. Office of the GovernmentCorporate Counsel

g. Office of the Solicitor General

h, Parole and ProbationAdministration

i. Presidential Commission on GoodGovernment

j. Public Attorney’s Office

TSlh meteOffice of the Secretary*Technical and Support Services

Prosecution Staff*City Prosecutor's OfficesRegional Prosecution Offices

Office of the Director General*DirectoratesPrison and Penal Farms

Office of the Commissioner*(including board of Special Inquiry)Central Office DivisionsAirport/Sub-port Offices

Office of the Administrator*Technical and Support ServicesRegional Offices

Office of the Director*ServicesRegional Offices

Office of the Government CorporateCounsel*Administrative UnitSectoral Teams

Office of the Solicitor General*Legal DivisionsSupport Services

Office of the Administrator*Central Office DivisionsRegional Offices

Office of the Commissioner*Technical and Support Services

Office of the Chief Public Attorney*ServicesRegional OfficesDistrict Offices

15. Department of Labor and Employmenta. Office of the Secretary (Proper) Office of the Secretary*

Services

Page 7 of 21Annex i

Dts) yeU Cots

b. Institute for Labor Studies

c. National Conciliation andMediation Board

d. National Labor RelationsCommission

e. National Maritime Polytechnic

f. National Wages and ProductivityCommission

g. Overseas Workers WelfareAdministration

h. Philippine Overseas EmploymentAdministration

i. Professional RegulationCommission

DrsamedBureausRegional OfficesPhilippines Overseas Labor Offices


Office of the Executive Director*Central Office DivisionsRegional Conciliation MediationBranches

Office of the Chairman*Office of the Executive Clerk of CourtCourt DivisionsRegional Arbitration Boards/BranchesSub-Regional ArbitrationBoards/Branches


Office of the Executive Director*Central Office DivisionsRegional Tripartite Wages andProductivity Boards

Office of the Administrator*Technical and Staff OfficesRegional Welfare OfficesForeign Posts

Office of the Administrator*BranchesTechnical and Staff Offices

Office of the Commissioner*ServicesOfficesRegional Offices/Extension Units

16. Department of National Defensea. DND Proper (Office of the

Secretary)

b. Armed Forces of the Philippinesb.1 Philippine Army

Office of the Secretary*Support Services

Office of the Commanding General*Commands

Page 8 of 21Annex

eeeLUEb.2 Philippine Air Force

b.3 Philippine Navy

b.4 General Headquarters

c. Government Arsenal

d. National Defense College of thePhilippines

e. Office of Civil Defense

- Delivery, UnitsOffice of the Commanding General*Commands

Office of the Flag Officer inCommand*Commands

Office of the Chief of Staff*Commands



Office of the Administrator*ServicesOperation CenterRegional Offices

f. Philippine Veterans Affairs Office * Office of the Administrator*(Proper) e Services

g. Veterans Memorial Medical Center e Office of the Director*e Medical Servicee Administrative and Support Divisions

17. Department of Public Works and e Office of the Secretary*Highways e Bureaus

e Servicese Regional Officese Unified Project Management Office

18. Department of Science and Technologya. Office of the Secretary

b, Advanced Science andTechnology Institute

c, Food and Nutrition ResearchInstitute

Office of the Secretary* (includingInternational TechnologyCooperation Unit, Science andTechnology Foundation Unit, andSpecial Projects Division)ServicesRegional Offices



Page 9 of 21Annex 1

Byeuu :. Forest Products Research andDevelopment Institute

. Industrial TechnologyDevelopment Institute

Metals Industry Research andDevelopment Center

. National Academy of Science andTechnology

. National Research Council of thePhilippines

Philippine Atmospheric,Geophysical and AstronomicalServices Administration

Philippine Council for Agriculture,Aquatic and Natural ResourcesResearch and Development

Philippine Council for HealthResearch and Development

Philippine Council for Industry,Energy and Emerging TechnologyResearch and Development

. Philippine Institute of Volcanologyand Seismology

. Philippine Nuclear ResearchInstitute

. Philippine Science High Schoo!

. Philippine Textile ResearchInstitute

. Science Education Institute

Peysea aeOffice of the Director*Divisions





Office of the Administrator*Divisions






Office of the Executive Director*(including Technical and StaffDivisions)Campuses



Page 10 of 21Annex i

eek :r. Science and TechnologyInformation Institute

s. Technology Application.and

Delivery Units .Office of the Director*Divisions

Office of the Director*Promotion Institute e Divisions

19. Department of Social Welfare andDevelopment

a. Office of the Secretary e Office of the Secretary*e Servicese Bureause

b. Council for the Welfare ofChildren

c. Inter-Country Adoption Board

d. Juvenile Justice and WelfareCouncil

e, National Council on DisabilityAffairs

Regional Offices





20. Department of Tourisma. Office of the Secretary

b. Intramuros Administration

c. National Parks DevelopmentCommittee

Office of the Secretary*OfficesServicesRegional OfficesForeign Field Offices

Office of the Administrator*Divisions


21. Department of Trade and Industrya. Office of the Secretary

b. Board of Investments

c. Construction Industry Authority ofthe Philippines


Office of the Governor*Services

Office of the Executive Director*BoardFoundation

Page 11 of 21Annex 1

eyeera :d. Cooperative DevelopmentAuthority

e. Design Center of the Philippines

f. Intellectual Property Office

g. Philippine Trade Training Center

h. Technical Education and SkillsDevelopment Authority

Delivery UnitsOffice of the Chairman*(including the Office of the ExecutiveDirector, Planning Division, FinanceDivision, and Administrative Division)DepartmentsExtension Offices


Office of Director General*BureausServices


Office of the Executive Director*Technical and Staff OfficesServicesRegional Offices

22. Department of Transportationa. Office of the Secretary

a.1 Land Transportation Office’’

a.2_ Land TransportationFranchising and RegulatoryBoard

b. Civil Aeronautics Board

c. Maritime Industry Authority

d. Office of TransportationCooperatives

Office of the Secretary*ServicesDOT-CARDOT-CARAGA

Central Office DivisionsRegional Offices

Central Office DivisionsRegional Franchising and RegulatoryOffices


Office of the Administrator*ServicesRegional OfficesOffice (e.g., STCWO)

Office of the Board Chairman(including Office of the ExecutiveDirector)*Divisions


. ; Department See hie Aase, Office for Transportation Security e Office of the Administrator*e Services

f. Philippine Coast Guard « PCG Headquarters* Coast Guard Districts

g. Toll Regulatory Board * Office of the Board of Directors*(including Office of the ExecutiveDirector)

e Divisions23. National Economic and Development

Authoritya. Office of the Director-General Office of the Director-General*

Staffs (Bureaus and Services)Regional OfficesSecretariats (e.g., LEDAC andPFMITFS)

b. Commission on Population and e Office of the Executive Director*Development (including Internal Audit Unit)

» Central Office Divisions* Regional Population Offices

c. Philippine National Volunteer . Office of the Director*Service Coordinating Agency e Divisions

d. Public-Private Partnership Center * Office of the Executive Director*(including Corporate Planning andDevelopment Division)

© Services

of the Philippines

e. Philippine Statistical Research and * Office of the Executive Director*Training Institute e Divisions

e Office of the National Statistician*e Servicese Regional Statistical Offices

f. Philippine Statistics Authority

g. Tariff Commission « Office of the Chairman*(including Offices of the ServiceDirectors)

e Divisions


Bereil’ ; Bie yoea Oy24. Presidential Communication OperationsOfficesa. Presidential Communications e Office of the Press Secretary*Operations Office (Proper) e Services« Media Research and DevelopmentStaffe Offices (e.g., FOI-PMO}b. Bureau of Broadcast Services ¢ Office of the Director*e Divisionsc. Bureau of Communications e Office of the Director*Services « Divisionsd. National Printing Office ¢ Office of the Director*e Divisionse, News and Information Bureau ¢ Office of the Director*» Divisions» Presidential Press Staffe Philippine News Agencyf. Philippine Information Agency * Office of the Director*e DivisionsRegional Information Centersg. Presidential Broadcast Staff — ° Office of the Executive Director*Radio Television Malacafiang * Divisions(RTVM)B. CONSTITUTIONAL OFFICES AND OTHERSAgency Pye csub mee)1. Civil Service Commission Office of the Chairperson*Technical and Staff OfficesServicesRegional OfficesOffice of the Chairperson*Technical and Staff OfficesClustersServicesRegionai OfficesOffice of the Chairman*Technical and Support ServicesField OperationsField Units2. Commission on Audit3. Commission on Human Rights Page 14 of 21Annex 1

4, Office of the Ombudsmana. Office of the Ombudsman

b, Office of the SpecialProsecutor

Office of the Ombudsman*Technical and Support OfficesClusters

Office of the Special Prosecutor*Bureaus

C. OTHER EXECUTIVE OFFICES

1. Career Executive Service Boardyoun aaee

Office of the Executive DirectorDivisions

2. Climate Change Commission Office of the Chairperson*Divisions

3. Commission on Filipinos Overseas Office of the ChairmanDivisions

4. Commission on Higher Education Office of the Chairman*StaffServicesRegional OfficesLegal Education BoardUniFAST Board

5. Commission on the Filipino Language Office of the Chairman*Divisions

6. Dangerous Drugs Board Office of the Chairman*Technical and Support Offices

7. Energy Regulatory Commission Office of the Chairman (jncluding theInternal Audit Division and the Officeofthe Executive Director)*General Counsel and Secretariat ofthe CommissionServices

8. Fertilizer and Pesticide Authority Office of the Executive Director*Divisions

9. Film Development Council of thePhilippines

ele

ele

Office of the Chairman (including theOffice of the Executive Director) *Administrative and Finance UnitCinema Evaluation Board and ArchiveUnitFestival and PFESO Unit

10. Games and Amusement Board Office of the Chairman*DivisionsField Offices

11. Governance Commission forGovernment-Owned or -ControlledCorporations

Office of the Chairman* (includingStrategy Management Division)Technical and Staff Offices

12. Housing and Land Use RegulatoryBoard

Office of the Chairman and ExecutiveOfficer*


a ee)e Divisions« Project Poole Field Offices13. Housing and Urban Development * Office of the ChairmanCoordinating Council « Divisions

14. Metropolitan Manila Development e Office of the Chairman* (includingAuthority Council Secretariat, Management

Information Staff and Public AffairsStaff)

e Office of the General Manager*« Servicese Offices

15. Mindanao Development Authority e Office of the Chairperson*(including Offices of the ExecutiveDirector and Directors)

¢ Divisionse Area Management Offices

16. Movie and Television Review and e Office of the ChairmanClassification Board « Office of the Executive Director

e Divisions17. National Anti-Poverty Commission e Office of the Director General*

e Technical and Support Services18. National Commission for Culture and e§Office of the Chairman (including thethe Arts (Proper) Office of the Executive Director)*e__Divisions19. National Historical Commission of the e Office of the Commission Chairman*Philippines (National Historical e Office of the Executive Director*Institute) e Divisions20. National Library of the Philippines « Office of the Director*e Divisions21, National Archives of the Philippines e Office of the Executive Director*(formerly Records Management and e DivisionsArchives Office) e Regional Archival Networks22, National Commission on Indigenous e Office of the Chairman*Peoples « Office of the Executive Director*e Technical and Support Officese Regional Offices23. National Intelligence Coordinating e Office of the Director General*Agency e Directoratese Regional Offices24. National Security Council e Office of the Director General*e Technical and Support Units25. Office of the Presidential Adviser on e Office of the Presidential Adviser*the Peace Process © Technical and Support Services26. Optical Media Board e Office of the Executive Director*e Divisions27, Pasig River Rehabilitation Commission e Office of the Executive Director*e Services Page 16 of 21Annex 1

Delivery Units«Technical Offices

28. Philippine Competition Commission Office of the Chairman* (includingOffice of the Executive Director)Téchnical and Staff OfficesOffice-of the Director General*Support ServicesTechnical OfficesRegional Offices

29, Philippine Drug Enforcement Agency

30. Philippine Racing Commission Office of the Chairman* (includingOffice of the Executive Director)Divisions

31. Philippine Sports Commission Office of the Chairman/CommissionMembers*Office of the Executive DirectorServicesOffice of the Chairman*Divisions

32. Presidential Commission for the UrbanPoor

33. Presidential Legislative Liaison Office Office of the Legislative Adviser*Liaison OfficesDivisionsOffice of the PMS HeadServicesTechnical and Staff Offices

34. Presidential Management Staff

D. STATE UNIVERSITIES AND COLLEGES

esd Delivery UnitsOffice of the President*ServicesCampuses (with Charter)Colleges (with CHED accreditation)

1. Colleges

Offices of the President*ServicesCampuses (with Charter)Calleges (with CHED accreditation)

2. Universities

CAR1. Abra Institute of Science and Technology2. Apayao State College3. Benguet State University4. Ifugao State University5. Kalinga State University (Kalinga-Apayao State College)6. Mountain Province State University (Mt. Province State Polytechnic College)

Region I7. Ilocos Sur Polytechnic State College8. Don Mariano Marcos Memorial State University9. Mariano Marcos State University


10. North Luzon Philippines State College11. Pangasinan State University12. University of Northern Philippines

Region II13. Batanes State College14. Cagayan State University15. Isabela State University16. Nueva Vizcaya State University17. Quirino State College

Region III18, Aurora State College of Technology19, Bataan Peninsula State University20. Bulacan Agricultural State College21. Bulacan State University22. Central Luzon State University23. Don Honorio Ventura Technological State University24. Nueva Ecija University of Science and Technology25. Pampanga State Agricultural University (Pampanga Agricultural College)26. Philippine Merchant Marine Academy27. Ramon Magsaysay Technological University28. Tarlac College of Agriculture29. Tarlac State University

Region IV-A30. Laguna State Polytechnic University31. Southern Luzon State University32. Batangas State University33. University of Rizal System34. Cavite State University

Region IV-B35. Marinduque State College36. Mindoro State University (Mindoro State College of Agriculture and Technology)37. Occidental Mindoro State College38. Palawan State University39. Rombion State University40. Western Philippines University

Region V41. Bicol University42. Bicol State College of Applied Sciences and Technology43. Camarines Norte State College44. Camarines Sur Polytechnic College45. Catanduanes State College


46. Central Bicol State University of Agriculture47. Dr. Emilio 8. Espinosa, Sr. Memorial State College of Agriculture and Technology48. Partido State University49. Sorsogon State College

Region VI50. Aklan State University51. Capiz State University52. Carlos Hilado Memorial State College53. Guimaras State College54. Iloilo State University of Science and Technology (Iloilo State College of Fisheries)55. Central Philippines State University56. Northern Iloilo State University (Northern Iloilo Polytechnic State College)57. Northern Negros State College of Science and Technology58. University of Antique59. West Visayas State University60. Iloilo Science and Technology University (Western Visayas Callege of Science and

Technology)

Region VII61. Bohol Island State University62. Cebu Normal University63. Cebu Technological University64. Negros Oriental State University65. Siquijor State College

Region VIII66. Eastern Samar State University67. Eastern Visayas State University68. Leyte Normal University79. Naval State University70. Northwest Samar State University71. Palompon Polytechnic State University (Palompon Institute of Technology)72. Samar State University73. Southern Leyte State University74. University of Eastern Philippines75. Visayas State University

Region IX76. JH Cerilles State College77. Jose Rizal Memorial State University78, Western Mindanao State University79, Zamboanga City State Polytechnic College80. Zamboanga State College of Marine Sciences and Technology

Region XPage 19 of 21

Annex1

81. Northwestern Mindanao State College of Science and Technology82. Bukidnon State University83. Camiguin Polytechnic State College84. Central Mindanao University85. Mindanao University of Science and Technology86. Misamis Oriental State College of Agriculture and Technology

Region XI87. Davao del Norte State College88. Davao Oriental State College of Science and Technology89. Southern Philippines Agri-Business, Marine and Aquatic School of Technology90. University of Southeastern Philippines91. Compostela Valley State College

Region XII92. Cotabato State University (Cotabato City State Polytechnic College)93. Cotabato Foundation College of Science and Technology94, Sultan Kudarat State University95. University of Southern Mindanao

CARAGA96. Agusan Del Sur State College of Agriculture and Technology97. Caraga State University98. Surigao Del Sur State University99. Surigao State College of Technology

ARMM100, Basilan State College101. Mindanao State University System102. Sulu State College103. Tawi-Tawi Regional Agricultural College104. Adiong Memoria! Polytechnic College

NCR105. Marikina Polytechnic College (Marikina Polytechnic State College)106, Eulogio "Amang" Rodriguez Institute of Science and Technology107. Philippine Normal University108. Philippine State College of Aeronautics109. Polytechnic University of the Philippines110. Rizal Technological University111. Technological University of the Philippines112. University of the Philippines System (UP)

Page 20 of 21Annex1

Note:

* Including the Office(s) of the Deputy Head(s) and immediate support staff.** Agencies to be treated separately from their mother departments for the purpose of

rating and ranking


ANNEX 2

GUIDELINE ON TRANSPARENCYSEALAll agencies should maintain a Transparency Seal page accessible by clicking the TS logoon the Home page. It should be visible. Submit the link to the website(recommended.gov.ph domain) when applying for PBB.

The following are the required documents pursuant to Section 106 of the GeneralProvisions of the FY 2019 General Appropriations Act (GAA):

I. Agency's mandate and functions; namesofits officials with their positionand designation, and contact information;

II, Annual Financial Reports (whole year/as of December end of the year/4thQuarter. Incomplete or non-cumulative will not be counted)

A. For National Government Agencies (NGA)/State Universities and Colleges (SUCs)

o 2015-2019 FAR No. 1: SAAOBDB (Statement of Statement of Appropriations,Allotments, Obligations, Disbursements and Balances as of December YEAR)2015-2019 Summary Report on Disbursements2015-2019 BAR No. 1 - Quarterly Physical Report of Operations/Physical Plan2015-2019 FAR No. 5 - Quarterly Report on Revenue and Other Receipts2015-2019 Financial Plan (Detailed Statement of Current Year's Obligations,Disbursements and Unpaid Obligations)

oo080

B. Government-Owned and Controlled Corporations (GOCCs)/Local Water Districts(LWDs)

o 2015-2019 Annual Reporto 2019 Financial Statement

III, DBM Approved Budget and Corresponding Targets for FY 2019.Budget for FY 2019GAA targets for FY 2019

IV. Projects, Programs and Activities, Beneficiaries, and Status ofImplementation for FY 2019. (Indicate if not applicable)Projects, Programs 2019Beneficiaries 2019Status of Implementation 2019

Page 1 of 2Annex 2

Vv. FY 2019 Annual Procurement Plan (FY 2019 APP non-CSE), Indicative FY2020 APP non-CSE; and FY 2020 APP for Common-Supplies andEquipment (FY 2020 APP CSE);

VI. QMS Certification of at least one core process by an internationalcertifying body (ICB) accredited by the International Accreditation Forum (IAF)members. Preferably, the ICB is accredited by the Philippine Accreditation Board,Department of Trade and Industry, which is a memberof the IAF and authorizedto accredit ICBs. The QMS ISO Certification should be posted not later thanDecember 31, 2019.

VII. System of Ranking Delivery Units for FY 2019 PBB should be cascaded toall employees, and posted in the TS page not later than October 1, 2019. Thesystem should be signed and approved by the Head of Agency. The postingshould also include the activities/details of cascading efforts, and the contactinformation that employees may coordinate with regarding cascading of System ofRanking Delivery Units.

VIII. The Agency Review and Compliance Procedure of Statements andFinancial Disclosures should be cascaded to all employees. The scanned copyshould be pasted in the TS page not later than October 1, 2019.

IX. The Final People’s Freedom to Information (FOI) Manual signed byhead of agency; Agency Information Inventory; should be posted not laterthan October 1, 2019; and 2019 FOI Registry, and 2019 FOI SummaryReport should be posted not later than January 31, 2020.

The links to the documents should open in a new tab/page for preview with optionto download.No auto-download files. The following are the prescribed formats:

— New page/section in the website (No pdfs, xls, jpgs etc.): Items I (Mandate,directory)

— XLS. or PDF for Items II, III, IV and V. (Open in new tab for preview, please noautomatic downloading offiles. You can use google drive, Dropbox or any otherfile hosting software to let you preview the file when clicked)

Post the documents in the prescribed order as indicated in this guideline for easiervalidation and checking.

There should be no nesting folders. Post the links to the documents in a singlewebpage reserved for the transparency seal. If the files are hidden in folders, there is arisk that the documents might be overlooked by the validator.

Page 2 of 2Annex 2

ANNEX 3A

MODIFIED FORM A — DEPARTMENT/AGENCY PERFORMANCE REPORT

DEPARTMENT/ AGENCY:

STREAMLINING AND PROCESS IMPROVEMENT OF GOVERNMENT SERVICES 5

TRANSACTION COSTSNAME OF SERVICE* NUMBER TURNAROUND NUMBER OF NUMBER OF PRIMARY OTHER SUBSTANTIVE CITIZEN/CLIENT

OF STEPS TIME SIGNATURES REQUIRED TRANSACTION COST|TRANSACTION COST COMPLIANCE SATISFACTIONDOCUMENTS COST RESULTSTARGET STATUS OF TARGET ‘STATUS OF ‘TARGET STATUS OF TARGET STATUS OF TARGET ‘STATUS OF TARGET STATUS OF TARGET STATUS OF TARGET STATUS OFIN STREAMLINING: IN STREAMLINING IN ‘STREAMLINING IN STREAMLINING IN STREAMLINING IN STREAMLINING IN STREAMLINING IN STREAMLININGF¥ 2019. EFFORTS F¥ 2019 EFFORTS FY 2019 EFFORTS. F¥ 2019 EFFORTS: Fy 2019 EFFORTS: FY 2639 EFFORTS FY 2019 EFFORTS EY 2019 EFFORTS.Frontline ServicesNameof Service 1Nameof Service 2Nameof Service 3Non-Frontline ServicesName of Service 1Nameof Service 2Name of Service 3Prepared by: Approved by:Nameof Officer / Designation / Date Department Secretary/Agency Head/ Date1 Departments/Agencies may add rows as needed. Page 1 of 3Annex 3A

MODIFIED FORM A — DEPARTMENT/AGENCY PERFORMANCE REPORT (PAGE 2)I. GENERAL ADMINISTRATION AND SUPPORT SERVICES (GASS)

A. Budget Utilization Rate (BUR)

e Obligations BUR* Disbursement BUR

B. Sustained Compliance with Audit Findingsey rayay awe E ares. a ee ae

C. Compliance with Quarterly Submission of Financial Reports@ Quarterly BFARs:

1 Quarter BFAR Date posted in online URS:24 Quarter BFAR Date posted in online URS:

39 Quarter BFAR Date posted in online URS:4th Quarter BFAR Date posted in online URS:

e COA Financial Reports Date submitted to COA:D. Compliance with Procurement Requirements

e FY 2019 APP-non CSE Date posted on TS Page:©—Indicative FY 2020 APP-non CSE Date posted on TS Page:e FY 2020 APP-CSE Date submitted to DBM-PS:Date posted on TS Page:e Results of FY 2018 APCPI System Date submitted to GPPB-TSO:IL. GOOD GOVERNANCE CONDITIONS (GGC)A. Maintain/Update the Transparency Seal Date updated TS with all requirements:B. Post/Update PhilGEPS Postings Date updated PhilGEPS postings:If UNABLE to post or update the BAC Resolution, Notices of Award/Bid Results, Actual Approved/ AwardedContracts and/or Notices to Proceed/Purchase Orders for transactions above one million(PHP 1,000,000), submit a letter of explanationto AO 25 Secretariat (See Annex 6). Date-submitted the explanation/s:Cc. Certification of the Agency's QMS* Pasting of certification on TS Page Date posted on TS Page:e Submission of ISO QMS certification Date submitted to SPIB:qi. Other cross-cutting requirementsA. Establishment and Conduct of Agency Date posted on TS page:Review and Compliance Procedure of SALNB. Compliance with FOI Program* People’s FOI Manual Date emailed to PCOO:Date posted on TS Page:e Agency Information Inventory Date emailed to PCOO:

Date posted on TS Page:

* 2019 Summary Report and 2019 FOI Date emailed to PCOO:Registry Date posted on TS Page:

« Screenshot of agency's home page Date emailed to PCOO:

C. Agency’s System of Ranking Delivery Units Date posted on TS page:

Prepared by : Approved by:Name ofOfficer / Designation / Date Department Secretary/Agency Head / Date

Page 2 of 3Annex 3A

i.

TE.

GUIDELINES IN ACCOMPLISHINGFORM A — MODIFIED DEPARTMENT/AGENCY PERFORMANCE REPORT

Streamlining and Process Improvement of the Agency’s Critical Service1.

2.

Indicate the nameof the frontline/non-frontline service.Indicate the Targets in FY 2019 and FY:2019 Status of Streamlining Efforts for each service.

Indicate the Target in FY 2019 and FY 2019 Status of Streamlining Efforts in the Fees Paid for eachservice.

Indicate Target in FY 2019 and FY 2019 Status of Streamlining Efforts in the Other Transaction Feesfor each service.

Indicate the Target in FY 2019 and FY 2019 Status of Streamlining Efforts in the SubstantiveCompliance Cost for each service.

Indicate the Target in FY 2019 and FY 2019 Status of Streamlining Efforts in the Number ofSignatures for each service.

Indicate the Target in FY 2019 and FY 2019 Status of Streamlining Efforts in the Number of RequiredDocuments for each service.

Indicate the Target in FY 2019 and FY 2019 Status of Streamlining Efforts in the Turnaround Time foreach service.

Indicate the Target in FY 2019 and FY 2019 Status of Streamlining Efforts in the Citizen/ClientSatisfaction Results for each service.

General Administration and Support Services (GASS)

1.

2.

w

s

Indicate the FY 2018 and FY 2019 Accomplishments for the BUR.

Indicate the results of agency's compliance with COA audit findings.

Indicate the required dates for the Quarterly BFARs and COA Financial Reports.

Indicate the required dates for the compliance with the each Procurement Requirements,

Good Governance Conditions

1

2.

3.

Indicate the date whenall requirements for TS were complied with.Indicate the most recent date when PhiIGEPS postings were updated.

Indicate the required dates for compliance with OMS Certification requirement.

Other Cross-Cutting Requirements

4.

5.

6.

Indicate the date when the Review and Compliance Procedure was posted in the TS page.

Indicate the required dates for the compliance with FOI program.

Indicate the date when the Agency's System of Ranking Delivery Units was posted in the TS page.

Page 3 of3Annex 3A

ANNEX 3B"

MODIFIED FORM A1-DETAILS OF BUREAU/OFFICE PERFORMANCE REPORT?

(1) Name of Department/ Agency:

(2) Nameof Service:(3) Responsible Delivery Units / Processing Units:

(4) Identified Client/Customer(s) (5) Numberofclients served|(6) Volume of Transactionsin 2019 in 2019(Nate: can be provided in a separate sheet)fesan 46-9 STATUS AS OF FY 2018 TARGETINFY 2019 : FY 2019 STATUS OF ta EY Ut)(7) ¢:)) ' STREAMLINING EFFORTS (10): (9)Numberof StepsTurnaround Time (TAT)?Numberof signatures?Numberof required documents*oyAPwe)NM)om Transaction Costs5.1 Primary transaction costs/fees5.2 Other transaction costs6. Substantive Compliance Costs7. Client/Citizen Satisfaction ResultsPrepared by: Approved by:Nameof Officer / Designation / Date Department Secretary/Agency Head/ Date' Depariments/Agencies may reproduce this sheet for each critical service as needed.? Follow R.A. 11032 - 3 days (simple), 7 (complex), and 20 (highly technical) and/or lower than the FY 2018 status.3 Follow R.A. 11032 - reduce to three (3) signatures; including initials.4 Reduction of required documents, OR simplification of forms. Page 1 of 3Annex 38

GUIDELINES IN ACCOMPLISHINGMODIFIED FORM Ai — DETAILS OF BUREAU /OFFICE PERFORMANCE REPORT

Row 1.

Row 2.

Row 3.

Column 4.

Column 5.

Column 6.

Column 7.

Indicate the name of the department/agency.

Indicate the name of the critical government service. This form isused to present each of the critical government services.Departments/agencies shall reproduce this form based on the number of

critical government services that the department/agency provides.(Example: Business Enterprise Registration, Accreditation and LicencingService, Provision of Technical Assistance, Application for Claims andBenefits, Conduct of Research for Stakeholders, Production of JECMaterial, Request for Status of Reports).

Indicate the bureaus/offices/delive units/processing unitsresponsible in the processing, delivery, and completion of the criticalgovernment service.

Identify the client/customer(s) who avail the critical governmentservice/s declared by the agency.

Report the number _of client/customer(s) who availed the criticalgovernment service in FY 2019. If there are variations of the service,indicate the disaggregated data on the number ofclient/customers for FY2019.

Report the volume of transactions for FY 2019 for the criticalgovernment service. If there are variations of the service, indicate thedisaggregated data on the Volume of Transactions for FY 2019.

The department/agency shall indicate the status of each criterion as ofFY 2018, under each governmentservice (frontline and non-frontline).

i. Number ofSteps — required number of steps to complete the criticalservice.

2. Turnaround Time (TAT) — total time required, including the waitingand processing time, to complete the government service.

3. NumberofSignatures — required number of signatures to completeeach government service; including initials.

5 Definitions based an JMC No, 2019-001- implementing Rules and Regulations (IRR) on RA #11032.

Page 2 of3Annex 3B

4. Number of Required Documents — total number of requireddocuments to complete the government service.

5. Transaction Costs —

5.1 Primary Transaction Costs/Fees — fees declared in the agency’sCitizen’s Charter to be paid to the agency by an applicant orrequesting party for availing a government service.

5.2 Other Transaction Costs ~- other fees to be paid by an applicantor requesting party to obtain supporting information fromanother agency in order to secure necessary primaryinformation. Example: Transportation cost of applicant/client,photocopying cost, cost of getting other government issueddocuments etc.

6. Substantive Compliance Costs — are incremental costs, other thanadministrative costs, incurred by a transacting public in the course ofcomplying with a regulation. These costs may include implementationcosts, direct labor, overhead, equipment, material, and external servicecosts.

7. Citizen/Client Satisfaction Results — data on the results ofconducted Citizen/Client Satisfaction survey or feedback pergovernment service.

Column 8. Report agency target in FY_2019 by the department/agency in eachcriteria of the government service (frontline and non-frontline).

Column 9. Report FY 2019 streamlining efforts accomplished by thedepartment/agency in each criteria of the government service (frontlineand no