office admin resume 2016
TRANSCRIPT
27001 Fordham Drive
Wesley Chapel, FL 33544
813 384 0034
DESTINY RIVERA
SUMMARY Dedicated Office Administrator who excels at prioritizing and completing
multiple tasks in diverse business environments. Energetic, reliable,
hardworking individual with a strong will to succeed.
SKILLS &
HIGHLIGHTS
MS Office Proficient, Customer Relations, Strong Communication Skills (Verbal
and Written), Office Organization, Meeting Support, Billing, Detail Oriented,
Self-Motivated, Personable, Adaptable, Team Player
CERTIFICATION Florida Notary
EXPERIENCE NEW URBAN SUITES LLC, TAMPA FL
o Office Manager, June 2015 – Present
o Oversee daily office operations o Schedule and assign tasks to staff o Manage building security & client leasing o Coordinate inventory orders and maintenance scheduling with
vendors o Generate invoices for services in a customer relations
management program o Process client payments o Respond to client and partner requests by phone and email daily
o Receptionist/Office Administrator, May 2014 – June 2015
o Improved efficiency by assisting manager with realignment of office roles
o Greeted clients and showed visitors to meeting rooms o Created employee training manual o Answered multi-line phone system for multiple tenants o Handled mail distribution o Booked meetings with clients and third party partners o Assisted manager with leases for offices and virtual offices
NOVITEX AT PRICEWATERHOUSECOOPERS, TAMPA FL
o Office Administrator & Receptionist, March 2014 – May 2014
o Direct contact for property managers o Kept track of building maintenance o Managed phone set up and group moves o Assisted with mail room operations o Used a ticketing system for daily tasks/requests o Reception responsibilities are part of daily operations
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o Receptionist, June 2011 – March 2014
o Assisted hundreds of clients daily via email, phone, in person; main contact for directing clients to correct departments and answering all general questions
o Controlled building access through national security system for employees, new hires, terminations, and visitors
o Meeting room coordinator o Answered phone calls o Interact Professionally with All Levels of Staff & Visitors o Processed Building Access Requests o Managed Monthly Logs
PITNEY BOWES AT LIBERTY MUTUAL, TAMPA FL
o Backboard Receptionist, June 2011 – August 2010
o Answered busy large switch board phone system while entering data into worker’s compensation database
o Worked with file department to keep worker’s compensation documents in order by state requirements
o Assisted in mail collection, distribution, and packaging o Trained new receptionists
PAYLESS SHOESOURCE, WESLEY CHAPEL & ZEPHYRHILLS FL
o Sales Representative, May 2009 – August 2010
o Opened and closed two locations o Prepared bank deposits o Entered in payroll hours for employees o Coordinated promotion changes
EDUCATION PASCO-HERNANDO STATE COLLAGE, DADE CITY AND NEW PORT RICHEY FL
August 2009 to May 2011 Completed Coursework Towards an Associate Degree
WIREGRASS RANCH HIGHSCHOOL, WESLEY CHAPEL FL
Graduated May 2009
High School Diploma