oe self guided powerpoint presentation 2019 - full version ......oe self guided powerpoint...

VEBA

2019 Grossmont CCD

Healthy together Care and coverage that fits your life

See how our care and coverage can help you thrive

Copyright ©2018 Kaiser Permanente.

Who we are

As one of the nation’s largest nonprofit health plans, our mission is to provide

high-quality, affordable health care services and to improve the health of our

members and the communities we serve.

Kaiser Permanente See how our care and coverage can help you thrive

12.2 million

members nationwide

Top performer in 25

effectiveness-of-care

measures in California*

Founded in 1945 —

practicing medicine

for over 70 years

39 hospitals and

680 medical offices

Serving 8 states and

the District of Columbia

*Kaiser Permanente 2017 HEDIS® scores. Benchmarks provided by the National

Committee for Quality Assurance (NCQA) Quality Compass® and represent all

lines of business.


Why choose Kaiser Permanente?


Care and coverage

built around you

Healthy

resources

Your care,

your way

Manage your care

anytime, anywhere

Care away

from home

Quality care with

you at the center

World-class

specialty care

Great care,

great results



Care and coverage built around you

What’s integrated care?

A simpler, seamless experience where

the health plan and doctors work

together for you.

You get:

• Hassle-free health care with less

paperwork

• A care team that’s connected to each

other and you

• Many services under one roof


Quality care with you at the center

Our physician-led care teams work together to

keep you healthy by delivering high-quality,

personalized care. You can expect:


Great care from great doctors

Better care with a connected team

Personalized care for all members


Schedule

appointments

and get 24/7

medical advice

by phone.

Meet face to

face with your

doctor online.*

Email your

doctor’s office

anytime.

Visit your

doctor at your

local facility.

Your care, your way

Save yourself a

trip to the

doctor’s office

with a telephone

appointment.*

*Where available and for certain medical conditions.



Handout - bilingual


Target Clinic Expansion Plan

8

Current Clinics

Target Clinics Opening in 2018

Current and 2018 Future Clinics

Current Locations

1. Mission Valley

2. Chula Vista

3. Santee

4. Vista

5. Irvine

6. West Fullerton

7. Hemet

8. Fontana

2018 Locations

1. Northridge

2. Riverside Arlington

3. Hawthorne*

4. Compton*

5. Eagle Rock*

6. Montclair*

7. Encinitas*

8. Pico Rivera*

9. Rosemead*

2019 + Locations Specific location list is pending, but service

areas with clinics opening in 2019 are:

- Panorama City

- San Bernardino County

- Riverside

- Kern County

- South Bay

- Downey

- Los Angeles

- Woodland Hills

- West LA

- Baldwin Park * Final confirmation pending from Target Construction


• KP Target clinics are open to all,

members and non-members.

• Remote physician support by

Telehealth allows the Nurse

Practitioner to practice to the full

extent of his/her license.

• Care Leverages the full integration

of the KP EMR system.

Clinic Design


Care away from home

*This number can be dialed from both inside and outside the U.S. Outside, you must dial the U.S. country code 001 for landlines and +1 for mobile before the

phone number. Long-distance charges may apply and we cannot accept collect calls. Phone line is closed major holidays (New Year’s Day, Easter, Memorial

Day, July Fourth, Labor Day, Thanksgiving, and Christmas), and closes early the day before a holiday at 10 p.m. Pacific time (PT). The phone line reopens the

day after a holiday at 4 a.m. PT.

• If you get hurt or sick while traveling, we’ll help

you get care. All our plans include emergency

and urgent care coverage from qualified

providers anywhere in the world.

• We can also help you before you leave town by

checking to see if you need a vaccination,

refilling eligible prescriptions, and more. Just

call us or go online:


24/7 Away from

Home Travel Line:

951-268-3900*

kp.org/travel


Great care, great results


Preventive care

to help keep

you healthy

Support for

ongoing

conditions

Specialty

care when

you need it

A leader

in clinical

quality


World-class specialty care


thrive.kp.org/healthier-outcomes

Maternity care

From family

planning to first

steps, and beyond.

kp.org/maternity

Mental health

and wellness

Our members can access

mental health services

with no referral needed.

kp.org/mentalhealth

Cardiac care

Healing hearts and

saving lives with

advanced cardiac care.

kp.org/cardiaccare

Photo Photo Photo

No matter what life throws your way

When you need care the most, you can count on us. Get access to excellent

care from top-notch doctors across a wide range of specialties to keep you at

your best, including:


Healthy resources

1Classes vary at each location and some may require a fee. 2Not available in all areas.

• Personal wellness coaching

• Healthy lifestyle programs

• On-site health education classes

and support groups1

• Online videos, podcasts, recipes,

and more

• Reduced rates on health products

and services (for example, gym

memberships)

• Seasonal farmers markets2



ChooseHealthy site for KP Members


Reach your health goals with wellness support

• 80% became more physically active

• 80% ate healthier

• 79% reduced their stress

• 65% quit tobacco

• 64% achieved or maintained a

healthy weight


• Acupuncture

• Chiropractic care

• Gym memberships

• Massage therapy

• And more

Source: Kaiser Permanente internal data.

Wellness coaching

We’ve helped thousands of

members reach their health goals.

After 2 or more phone sessions

with a coach:

Member discount programs

We offer special discounts on health-

related products and services to

members. Discount programs vary

by region, and can include:


Manage your care anytime, anywhere

At kp.org or with the Kaiser Permanente app, you can stay on top of your care 24/7:1

• Schedule and cancel routine

appointments

• Refill most prescriptions

• Choose your doctor and

change anytime

• View most lab test results

• Email your doctor’s office

with nonurgent questions

• Manage your coverage

and estimate costs2

• View and pay bills

• Manage a family member’s

health care3

1Available when you get care at Kaiser Permanente facilities. 2These tools are not yet available on smartphones and tablets. 3Due to privacy laws, certain features may not be available when they are being accessed on behalf of a child 18 or younger,

and your child’s physician may be prevented from disclosing certain information to you without your child’s consent.



Ready for an easy switch?

There’s a lot to do when you’re changing health plans. That’s why Kaiser Permanente offers a single,

online destination that shows how easy it is to:

Choose your new doctor.


Learn more at kp.org/easyswitch.

Seamlessly transfer your care

and prescriptions.

Get care on your schedule.


How to get started with Kaiser-Permanente


https://www.youtube.com/watch?v=3yHNf_PITIc

https://www.youtube.com/watch?v=3yHNf_PITIc


kp.org/newmember

welcome site

ID card and

quick guide to

getting started

Personalized

welcome book Welcome call

Welcome letter from

primary care doctor

Anytime Within 1 to 10 days of your start date After you choose a doctor

What new members can expect



Map not to scale

Southern California


15 medical centers

119 medical offices

10 affiliated plan hospitals

4 affiliated medical offices

N


Southern California new locations


San Diego Medical Center

Viewridge Medical Offices

Open now

• Baldwin Hills–Crenshaw Medical Offices

• Chino Grand Medical Offices

• La Habra Medical Offices

• Murrieta Medical Offices

• San Diego Medical Center

• Santa Clarita Medical Offices 2

• Ventura Market Street Medical Offices

• Viewridge Medical Offices

Coming soon

• Porter Ranch Medical Offices*

*Scheduled to open in 2018.


Thank you

oe self guided powerpoint presentation 2019 - full version ......oe self guided powerpoint...

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