obtain double the productivity with hexnode€¦ · primarily takes over maintenance services,...
TRANSCRIPT
The story of HVAC StarPlus
E�ortless app installation and upgrades helped HVAC StarPlusobtain double the productivity with Hexnode
With Thomas Morrison | Technology Specialist at HVAC StarPlus
The storyHVAC StarPlus is a dedicated commercial heating, ventilation, air conditioning, and refrigeration
service contractor company that o�ers top-notch services across the United States. The team
primarily takes over maintenance services, system diagnostics and repairs, and mechanical
projects. The company excels in o�ering the best solutions to its clients coupled with an
exceptional customer service experience. The company o�ers services across all major areas such
as finance, technology, energy, project management and maintenance solutions. All these services
are graded at an adequate and reasonable pricing point, considering long-term business relations
at the top of their company strategies.
For improved technological advancement, the company thought of deploying iPads and iPhones
to carry out the daily corporate courses. They used these devices to manage work orders,
maintain reports, record employee working hours, store material records, maintain financial
stability and much more. Deploying Apple devices for corporate engagements eased their
workload to a great extent. Eventually, device management turned out to be a matter of concern
for the team. They needed a solution that could automatically install applications and handle
upgrades. A mobile device management (MDM) solution became a perfect alternative to their
requirement.
Thomas Morrison, the Technology Specialist at HVAC StarPlus, started looking for an MDM
solution that would fit in their budget. He tried out an MDM solution for some time but later on
migrated from the platform as it failed to fulfil his requirements; it posed a number of issues
which took away considerable amount of his productive time. He then found Hexnode and
decided to try out the 30-day free trial Hexnode o�ered. He was convinced a�er a mere trial
experience that Hexnode could be a perfect solution for the company. He quickly got in touch with
the team and went forward with the purchase.
“It represented a good value for the company... it just takes a lot of theworry out of having smart devices in the field”
Thomas MorrisonTechnology Specialist at HVAC StarPlus
Hexnode helped Thomas to easily manage the Apple devices without investing much of his
productive time. He could easily onboard the devices on to the platform via Apple’s Device
Enrollment Program (DEP) supported by Hexnode. Setting up the devices was a breeze for him. He
could single-handedly control and manage the devices. Now the employees need not have to visit
the o�ice physically for any concerns regarding the devices. Everything could be handled remotely
and in no time.
“It is just easy to get new devices enrolled in the system and to pushstandard configurations.”
Thomas MorrisonTechnology Specialist at HVAC StarPlus
With Hexnode onboard, Thomas could install necessary applications on to the devices. All he had
to do was purchase them from Apple’s Volume Purchase Program (VPP) and all the purchased
applications could be pushed on the devices without any manual intervention. The apps could
also be upgraded once the latest versions were available, that too without any manual assistance.
All these and many more functionalities eased up his workload greatly.
“It makes application installation and maintenance a whole lot easierfor us, new updates get pushed automatically.”
Thomas MorrisonTechnology Specialist at HVAC StarPlus
Thomas was immensely happy with Hexnode and its services. He found Hexnode to be the perfect
solution to his requirements as it did what it was meant to serve. The simple and user-friendly
interface was a bonus for the team. He found a bunch of useful functionalities and a streamlined
navigational dashboard, all at a perfectly calculated budget. Above all, a highly attentive and
stellar technical support team, with their timely responses, made sure he received the right
solution to all his queries. Thomas surely agrees he couldn’t have asked for a better solution for
his company.
In a nutshellHexnode’s intuitive application management solution helped HVAC StarPlus easily manage
application installation and upgrades on bulk devices without taking much of their valuable time.
The team could now e�ortlessly carry out device functionalities without worrying about the timely
updates. Any concerns regarding the devices could be remotely addressed without physically
having the devices in hand which became a major relief for the technical team at the company.
Overall, a simplistic management interface coupled with an exceptional support team became a
boon for the company to carry out uninterrupted operations.
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IndustryConstruction
LocationNorth Carolina, US
Websitehttp://www.hvacsp.com/
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