obstetrics, gynecology, and twitter: a primer on strategic social media to improve women's...

46
Twitter A Primer on Strategic Social Media to Improve Women’s Health Neel T. Shah, M.D., M.P.P. September 29, 2010 Brigham & Women’s Hospital

Upload: neel-shah

Post on 22-Apr-2015

2.071 views

Category:

Health & Medicine


0 download

DESCRIPTION

Brigham & Women's Hospital, Department of Obstetrics and Gynecology Grand Rounds - given 9/29/10

TRANSCRIPT

Page 1: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Obstetrics, Gynecology & TwitterA Primer on Strategic Social Media to Improve Women’s Health

Neel T. Shah, M.D., M.P.P.September 29, 2010Brigham & Women’s Hospital

Page 2: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Disclosure

I have no financial relationship with a commercial entity producing health care related products or services

Page 3: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0What does Facebook have to do with gynecology?

Page 4: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0

Source: Congressional Budget Office, W3 Consortium

1960 1980 2000 2020 20400.0%

10.0%

20.0%

30.0%

U.S. Healthcare Spending in % GDP

2000 2002 2004 2006 20080

50

100

150

200

Number of Websites in Mil-lions

What does Facebook have to do with gynecology?the Internet health care

Page 5: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Roadmap

•How do Americans get healthcare information?

•What is web 2.0?

•How do social networks influence health outcomes?

•How is social media being used to influence health choices?

•How can Ob/Gyn’s best engage with social media?

Page 6: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0

Disease associations/Support Groups

Pharmaceutical companies

Someone else with the same condition

Nurse/Nurse practitioner

Pharmacist

Television

Newspapers/Magazines

Relatives/Friends/Co-workers

Doctor

Internet

7%

10%

11%

15%

18%

19%

22%

29%

55%

59%

How do Americans get healthcare information?

Source: iCrossing. How America Searches: Health and Wellness. January 2008

Sources used to find or access health information in the past 12 months

Page 7: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How do Americans get healthcare information?

Source: Harris Poll August 2010

62% of American adults who use the Internet have looked up health information in the last month

88% of online American adults have looked up health information at some point

Page 8: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How do Americans get healthcare information?

Source: National Cancer Institute Health Information National Trends Survey. 2005.

Provider Internet Other0%

10%

20%

30%

40%

50%

60%

Information source used first among cancer survivors (2-5 years from diagnosis)

Page 9: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How do Americans get healthcare information?

Source: Pew Internet and American Life Project

Trends in use of internet for health information

2002 2004 2006 20080%

10%

20%

30%

40%

50%

60%

Specific Disease or ProblemCertain medical treatment or proce-dureExercise or Fitness

Page 10: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How do Americans get healthcare information?

Source: Pew Internet and American Life Project, Google Analytics

37% of U.S. adults are getting health information from social media

Women are significantly more engaged then menFB is 57% women – they have 8% more friends and participate in 62% of the sharing compared to men

Page 11: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0What is web 2.0?

Page 12: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0What is web 2.0?

Web 1.0 – you go to websites to read information

Web 2.0 – information from web brought to you through feeds(social media is the platform used to read these feeds)

Page 13: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0What is web 2.0?

Source: Wikipedia 2010

Social media are media for social interaction, using highly accessible and scalable publishing techniques via social networks

Social media are distinct from industrial or traditional media, such as newspapers, television, and film.

Page 14: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0What is web 2.0?

Source: Facebook

500 million active users (150 million mobile)If country, would be third largest behind China and IndiaFastest growing demographic > 3530 billion pieces of content shared per month

Gardasil: 106,000 peopleHHS Office of Women’s Health: 1,213 peopleACOG: 0 people (no page)

Page 15: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0What is web 2.0?

Source: Twitter, Reuters, Google News

2008 2009 20100

20,000,00040,000,00060,000,00080,000,000

100,000,000120,000,000140,000,000160,000,000

Rapid growth

Page 16: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0What is web 2.0?

Source: Twitter, Reuters, Google News

Changing the world?

•News and opinion•Searching•Marketing, advertising, and campaigning

Page 17: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0What is web 2.0?

145 million active users (95 million mobile)Fastest growing demographic 35-4565 million tweets/day (750 per second)Twitter replacing Google search (real time results)

MacArthur ObGyn: 1,200 followersACOG: 800 followers

Source: Twitter, Reuters, Google News

Page 18: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0What is web 2.0?

Source: Wikipedia 2010

Social media are media for social interaction, using highly accessible and scalable publishing techniques via social networks

Page 19: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Social Networks and Health Outcomes

Source: Berkman LF and Syme SL. “Social Networks, Host Resistance, and Mortality: A Nine Year Follow up Study of Alameda Country Residents.” Amer J Epid. 1979.

Page 20: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Social Networks and Health Outcomes

Source: Berkman LF and Syme SL. “Social Networks, Host Resistance, and Mortality: A Nine Year Follow up Study of Alameda Country Residents.” Amer J Epid. 1979.

Page 21: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Social Networks and Health Outcomes

Source: Berkman LF and Syme SL. “Social Networks, Host Resistance, and Mortality: A Nine Year Follow up Study of Alameda Country Residents.” Amer J Epid. 1979.

I II III IV0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

MenWomen

All Cause Mortality Rates by Social Network Index for Men and Women Age 60-69

Page 22: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Social Networks and Health Outcomes

Source: Berkman LF and Syme SL. “Social Networks, Host Resistance, and Mortality: A Nine Year Follow up Study of Alameda Country Residents.” Amer J Epid. 1979.

I IV0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

MenWomen

All Cause Mortality Rates by Social Network Index for Men and Women Age 60-69

RR = 1.8

RR = 3.0

Page 23: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Social Networks and Health Outcomes

Source: Dizon DS, Schutzer ME et al. “Advance care planning decisions of women with cancer: provider recognition and stability of choices”. J Psychosoc Oncol. 2009.

Social networks influence advance care planning decisions of women with ovarian cancer

Social network independently related to postpartum depressionSource: Surkan PJ, Peterson KE et al. “The role of social networks and support in postpartum women's depression: a multiethnic urban sample”. Matern Child Health J. 2006

Social networks normatively influence sexual risk-taking behaviorSource: Dedobbeleer N, Morissette P, Rojas-Viger C. “Social network normative influence and sexual risk-taking among women seeking a new partner”. Women Health. 2005.

Social network independently related to decision to breastfeedSource: Johnston ML, Esposito N. “Barriers and facilitators for breastfeeding among women in the United States”. J Obstet Gynecol. 2007.

Page 24: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Social Networks and Health Outcomes

Page 25: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Network Theory

Page 26: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Network Theory

Page 27: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Network Theory

Page 28: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Network Theory

Page 29: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Network Theory

Source: N.A. Christakis and J.H. Fowler, "The Spread of Obesity in a Large Social Network Over 32 Years," New England Journal of Medicine 2007; 35: 370-379

Largest connected subcomponent of the social network in the Framingham Heart Study in the year 2000

Page 30: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Network Theory

Source: N.A. Christakis and J.H. Fowler, "The Spread of Obesity in a Large Social Network Over 32 Years," New England Journal of Medicine 2007; 35: 370-379

A selected subcomponent of the social network in the Framingham Heart Study in the years

1975 1980

Page 31: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Network Theory

Source: N.A. Christakis and J.H. Fowler, "The Spread of Obesity in a Large Social Network Over 32 Years," New England Journal of Medicine 2007; 35: 370-379

A selected subcomponent of the social network in the Framingham Heart Study in the years

1985 1990

Page 32: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Network Theory

Source: N.A. Christakis and J.H. Fowler, "The Spread of Obesity in a Large Social Network Over 32 Years," New England Journal of Medicine 2007; 35: 370-379

A selected subcomponent of the social network in the Framingham Heart Study in the years

1995 2000

Page 33: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Network Theory

Source: N.A. Christakis and J.H. Fowler, "The Spread of Obesity in a Large Social Network Over 32 Years," New England Journal of Medicine 2007; 35: 370-379

Is the “spread” of obesity in the Framingham Heart Study network induction or homophily?

Page 34: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Network Theory

Source: K. Lewis, J. Kaufman, et al., "Tastes, Ties, and Time: A New (Cultural, Multiplex, and Longitudinal) Social Network Dataset Using Facebook.com," Social Networks 2008

Obesity in a Facebook Network

Page 35: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Network Theory

Source: Centola D, "The Spread of Behavior in an Online Social Network Experiment," Science, Sep 2010

The shape of online social networks can be designed to maximize spread of health behaviors

Page 36: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How is social media being used to influence health choices?

Social networks independently effect health outcomes

Health choices propagate through social networks via induction, independent of geography

Social media enables highly accessible and scalable publication of influential messaging (and it is how many Americans get health information)

Social media is being used to influence health choices

Page 37: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How is social media being used to influence health choices?

Page 38: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How is social media being used to influence health choices?

Page 39: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How is social media being used to influence health choices?

872 hospitals are using social media

Source: Hospital Social Network List ebennett.com August 2010

Page 40: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How is social media being used to influence health choices?

“… it is our responsibility to help them use social media tools to get the best information, connect with providers and with each other, and inspire healthy choices …”

Page 41: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How can Ob/Gyn’s best engage with social media?

Page 42: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How can Ob/Gyn’s best engage with social media?

#1 Find out what people are saying about you

Page 43: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How can Ob/Gyn’s best engage with social media?

#2 Become a credible filter of information

Page 44: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0How can Ob/Gyn’s best engage with social media?

#3 Integrate social media into your practice

Page 45: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health

Web 2.0Final Thoughts

•How do Americans get healthcare information?

•What is web 2.0?

•How do social networks influence health outcomes?

•How is social media being used to influence health choices?

•How can Ob/Gyn’s best engage with social media?

Page 46: Obstetrics, Gynecology, and Twitter: A Primer on Strategic Social Media to Improve Women's Health