ob 270402 globalization

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Impact of Globalization onmpact of Globalization onorganizational behaviorrganizational behavior

Bangkok UniversityBangkok University

Organizational BehaviorOrganizational Behavior

Second Semester, 2002Second Semester, 2002

Globalization on OBGlobalization on OB

[email protected]@prasena.com


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May 4th, 2002

Structure of todays lecture

Prasena Tips on your Final Exam

What is Globalization? Impact on individuals!Diversity Worksheet exercise

How does it impact an employees life?The importance of culture embedded in Organizations

Different levels of socializing employees (case study)

How does it impact a managers work?How to manage diversity

Implications on a diverse WorkforceManaging Expatriates

Some tips for your final exam on OB!

Follow up on case studies


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Tips on Final Exam

1st Part: About Textbook [25% - 30minutes]2nd Part: Essay About 9 Cyber-

Phenomena [50% - 60 minutes]3rd Part: About Books, Movies and

Websites [25% - 30 minutes]


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2nd Part: OBs Current Environment

This part refers more particularly to your coursepresentations and your case study. Yourunderstanding of these presentations and yourcapacity to apply such understanding to real

life will be taken into consideration, as well asyour creative thinking, logical thinking andwritten presentation skills.

Please choose only one proposed topic,

keeping in mind that you should spend aroundone hour on this part.


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3rd Part: OB-Related Analyses

This part refers more particularly to the books,movies and websites you were requested to analyzethroughout the term. Your understanding of themand your capacity to draw lessons for your own lifewill be taken into consideration, as well as yourcritical thinking, vision and analytical skills.

You may choose to answerone, several or allofthe following questions, keeping in mind that you

should spend no more than 30 minutes on this part.


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IMPORTANT:

In the time you have for this exam, it isimpossible that you answer properly to

all questions. It is not the objective. The

assessment will be made on which

questions you have chosen to answer,

and how you answer them.


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What is Globalization?


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Globalization The difficult topic

PhysicalWorld becomes smaller

Expatriates

Global Companies

Business Travellers

Virtual

Internet

Mobile Communication


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Globalization

Power Play


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Globalization

The fair chanc

??


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Definition

Globalization: this characteristic of the Cybernetic

Revolution qualifies the tendency of any

entity/activity/technology to acquire a dimension that

grows beyond any "frontier" that would be imposed bysuch criteria as geography, culture, religion, gender,

age, etc. Anything and/or anybody can have a worldwide

impact.


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Impact on Individuals


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And you?

Do you consider yourself a globalcitizen?

My partner is a foreigner, my best

friend is Catholic, my boss is youngerthan me

I prefer to be with my own kind

I sit at home but e-chat with the whole

world


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The person within!

Personality

Functional Level/

Classification

Geographic Location

Age

Work

Location Seniority

Division/

Dept./

Unit/

Group

Work

Content/

Field

Union

Affiliation

Mgmt.

Status

Marital

Status

ParentalStatus

Appearance

Educational

Background

WorkExperience

Race

Income

PersonalHabits

Religion

Recreational

Habits

Ethnicity

Physical

Ability

Sexual

Orientation


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Diversity Worksheet exercise

Name>

Profile\/

Yourself Neutral Most different Closest

Shy Selfconfident

Fast Slow

Leader -

Follower

IT oriented Humanoriented

Scale

1-10


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Why?

Why would YOU need theworld?

When will the wordFarang become extinct?

When will you think aboutyourself as a member of acommunity than being

Thai first (Geographicaldimension only)


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Impact on Employees


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Prasena a working day

Isabelle Michelet Bangkok (her house)

Philippe Kopcsan Singapore (business trip)

Lukas Ritzel Bangkok (in his condo)

Russell Kearnon Bangkok (at Starbucks)

Sudarat Leelavanaval Bangkok (office)Sakulthip Naunkhao Bangkok (office)

Catherine Michelet France (at the Swimming pool)

Philippe Colin Hong Kong

Christian Cloche Somewhere between Geneva and Brussels (airplane)

Tony Waltham Chiang Mai (week end house)

James Fay Washington DC

(hotel)

Tom Seinige Zurich (In the train)
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Workforce Demographics USA


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Singapore

Another melting pot

Whites

Malays

Chinese

Indians

Different terminologies, differentcategorization

Different vision

Different ways of addressing issues

Is any of them really global-minded? What about so-far homogeneous

populations, thrown into a global world?


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Impact on Managers


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Barriers / Challenges to Managing Diversity

Inaccurate stereotypes and

prejudice Ethnocentrism

Poor career planning

Unsupportive and hostile workenvironment

Lack of political savvy bydiverse workers

Balancing career and familyissues

Fears of reverse discrimination

Diversity not seen as a priority Outdated performance

appraisal and reward systems

Resistance to change


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Specific Diversity Initiatives

Accountability PracticesPertain to treating diverse employees fairly

Create administrative procedures aimed at

integrating diverse employees into

management ranks

Development PracticesPertain to preparing diverse employees for

greater responsibility and advancement

Training programs, networks and support

groups, and mentoring are frequently used

Recruitment PracticesPertain to attracting qualified diverse

employees at all levels


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Competitive Advantages of Managing Diversity

Lower Costs and Improved Employee

Attitudes

Improved Recruiting Efforts

Increased Sales, Market Share and

Corporate Profits

Increased Creativity and Innovation

Increased Group Problem-Solving and

Productivity
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HR and Globalization

DefinitionThe Human Resources Management is globalization-oriented

when each employee is able to (and expected to) grasp, and

adapt to, conceptual and operational realities at different levels

and in different cultures.

Ask yourselves Are more than 5 nationalities represented among your employees?

Is your corporate culture attached to a specific country's culture?

Workforce Trends Apparition of the Poverty jet set", a group of people who, waiting

for globalization, are given to chronic traveling at the expense of long-

term job stability and a permanent residence
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Organizations are Globalization-oriented when

The top management thinks beyond physical boundaries in allaspects and when the organization's ergostructure supports virtualwork.

It is ensured that virtualization contributes to generating moreeconomic value, and helps the organization increase its contributionto the greater community.

Technologies used are open to virtual reality and multimediatechniques, which are viewed as means to enhance efficiency ofprocesses and communications.

Employees have integrated the concept of virtual reality and use it, insuch forms as virtual teams, teleworkers, etc. to enhance expertise

and optimize synergies. Products/services themselves and/or the way they are

designed/promoted/distributed is virtual. Virtual shopping centers cansell virtual products and be paid with virtual money.

ob 270402 globalization

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