nwais strategic alignment · examples of strategic alignment 1. redefining school 2. library and...
TRANSCRIPT
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Gabriel LucasCo-Founder, (ATLIS) Association of Technology Leaders in Independent
Schools
2016 NWAIS Institutional Leadership Conference
Finding Strategic Alignment Between Your Investment in Technology and
Your School’s Mission
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About meK-12: Attended San Francisco independent schools
Higher ed: Mathematical and Computational Science; Information Systems; Math
Corporate: Financial consulting, data analytics, project management, online math
K-12 work: Math instructor, Director of Academic Technology, Director of Technology
Non-profit: Co-Founder, Association of Technology Leaders in Independent Schools
Business: Principal, Ed Tech Recruiting
Family: Wife from Singapore, two kids in a Mandarin immersion public school
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Roadmap
1. Overview of technology strategy
2. Case studies of strategic alignment
3. Case studies of technology department pivoting
4. Realignment and rebuilding
5. Final thoughts, and Q&A
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1. Set strategy from the top…
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Strategic planMission /Philosophy/Core Values
The Willows Mission StatementAt The Willows, we believe each child brings our community an extraordinary gift: a curious mind, ready to explore and eager to learn. Our
mission is to grow that gift by challenging our students to uncover meaning and significance in the world around them and to become capable, confident individuals who demonstrate character, engagement, and a joyful passion for creative inquiry across a lifetime.
Our PhilosophyThe Willows is committed to a balanced yet demanding progressive curriculum rooted in experiential learning and social values. We teach
and model a zest for learning and the courage to take risks. We challenge children to challenge themselves and set high standards for academic excellence, which they pursue with energy and joy. We nurture a sense of compassion and community that begins at home,
reinforcing what it means to be a respectful, involved citizen-of-the-world. We believe that great minds grow in a near-infinite variety of ways. In the spirit of the willow tree itself, our “great minds” are flexible, resilient, and beautiful at every stage of development.
Core ValuesOur core values provide a basis for all student-learning goals:
Creative Inquiry at Our Core
Creativity is essential to learning at The Willows. We are devoted to cultivating our students’ imagination and helping each child discover his or her unique talents in an atmosphere that embraces questioning and exploration. As students examine new ideas from multiple
perspectives and generate innovative solutions to problems, they learn that every individual voice is important. Creativity is not restricted to the arts; it is an integral part of every discipline. The creative process is central to our teaching: we embrace curricular innovation that
energizes our program, creates a dynamic campus climate, and lends new insights to learning.
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1. …while scattering seeds on fertile groundplanting
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Trend: Tech leader, integrators, and faculty all need the skills to orchestrate the right balance of constraints and freedom
2. Learn to improvise
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Generative discussion
How has {your, someone else’s} school (found / struggled to find) the right improvisational balance for its innovation and technology program?
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3. Understand the continuum
IT
Academic Tech
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The critical bridgeIT Academic TechSystems
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The critical bridge
IT Academic TechSystems
Trend: Systems environment growing in complexity
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What’s in each bucket
IT Systems Academic Tech
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What’s in each bucket
IT IT / Systems Systems Systems / Acad. Tech
AcademicTech
Trend: Fewer IT-only or academic tech-only technologies
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IT / Academic Tech
Classroom technology Makerspaces
Learning centers
What’s in each bucket
IT IT / Systems Systems Systems / Acad. Tech
Academic Tech
Physical servers
Network; Antivirus;
Backup / disaster; Virtual servers
Website management
LMS; SIS;
Online portfolios; Google environment
Faculty training
H e l p d e s k s e r v i c e s ; D e p l o y i n g l a p t o p s / t a b l e t s
Trend: IT and Academic Tech are no longer
endpoints
Another trend: Boundaries are stretching…
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Framework for self-assessment
IT Data / Systems Academic Tech
Vision
Direction
Support
Instructional DesignInfrastructure
Trend: Expanding the definitions of IT and Academic Tech to areas far beyond tech
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The critical bridge
Infrastructure
Instructional design
The����������� ������������������ expanded����������� ������������������ role����������� ������������������ ����������� ������������������ of����������� ������������������ Ed����������� ������������������ Tech
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Generative discussion
How has {your or someone else’s} technology program played a (supporting / limiting) role in the broader areas of infrastructure and instructional design?
Infrastructure Systems Instructional Design
VisionDirectionSupport
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Roadmap
1. Overview of technology strategy
2. Case studies of strategic alignment
3. Case studies of technology department pivoting
4. Realignment and rebuilding
5. Final thoughts, and Q&A
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Examples of strategic alignment1. Redefining school
2. Library and Ed Tech
3. Maker movement
4. SEL, innovation, and progressive education
5. Data
6. Research
7. Technology curriculum scaffolding
8. Consortiums
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Framework for self-assessment
IT Data / Systems Academic Tech
Vision
Direction
Support
Instructional DesignInfrastructure
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1. Redefining school
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• What: PK-12 with alternative high school focused on entrepreneurship and apprenticeship; rethinking transcripts and college admissions process (regain control)
• Why: Placement process shackles our schools
• Where: Northeast Ohio
• Who: Scott Looney (Head)
• More: Read Looney’s The Future of Education
Hawken School
Infrastructure Systems Instructional Design
VisionDirectionSupport
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The Lovett School
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: City as Lab, a semester of sophomore year in high school within the city of Atlanta
• Why: Provides students with authentic and practical learning experiences
• Where: Midtown Atlanta
• Who: Laura Deisley (Founding Director of City as Lab, and Director of Innovation for Lovett)
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AltSchool
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: Full-stack education company (not a school!)
• Why: Utilize the power of software and data to deliver and refine personalized learning
• Where: San Francisco and New York
• Who: Alex Ragone (Head of AltSchool in The Village and former Director of Technology at Collegiate School)
• More: Read SSATB’s Sizing Up The Competition
• Operating system • Play list • Programmers
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School A: Mid-Range
Infrastructure Systems Instructional Design
Vision
Direction
Support
Imagine a strong school that never got on the technology bandwagon. But
they see it coming. Motivation is limited, and the technology director
has a passive leadership style.
What should they do?
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School A: Mid-Range• Solid K-8 school
• Veteran technology director
• Tech historically a low priority
• Parents / trustees increasingly dialed into technology
• School “dinged” by accreditation reports for lack of Ed Tech integration
• Recent tech audit; no action taken
Infrastructure Systems Instructional Design
Vision
Direction
Support
Imagine a strong school that never got on the technology bandwagon. But
they see it coming. Motivation is limited, and the technology director
has a passive leadership style.
What should they do?
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School A: Mid-Range• Fold this into a larger strategic
plan initiative
• Conduct a program assessment
• Provide a mentor for the technology director
• Tweak hiring practices for faculty
• Pilot an innovation fund
• Get Board and leadership team support for any potential shift
Infrastructure Systems Instructional Design
Vision
Direction
Support
Imagine a strong school that never got on the technology bandwagon. But
they see it coming. Motivation is limited, and the technology director
has a passive leadership style.
What should they do?
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Quotes from the Head• “There are more people in our community that have
a solid philosophical understanding of the appropriate balance of tech in the classroom”
• “We need to name our Ed Tech philosophy. It would be a mistake to not get behind it and connect the dots. It's not just black or white, or yes or no.”
Trend: More heads and boards are getting involved
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2. Library and Ed Tech
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Singapore American School
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: The Center of Innovation
• Why: Provide a physical space and dedicated set of programs to connect information and innovation, with the aim of having a transformative impact
• Where: Singapore
• Who: Dennis Steigerwald (Coordinator of the Center of Innovation and Technology Department Chair)
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Trinity School
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: Remodeled library and technology center
• Why: Provide an authentic set of connections between multiple departments related to innovation and information
• Where: Atlanta, GA
• Who: Jeff Morrison (Director of Education Technology)
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Space
• Library
• Help desk
• Academic tech
• Reception
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School B: Rebuild
Infrastructure Systems Instructional Design
Vision
Strategic
Tactical
Imagine a school with a technology department that to the rest of school feels broken, underperforming, and
disconnected.
What should they do?
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School B: Rebuild• Head hired to turn around an
underperforming school
• Technology department resistant to new vision
• Many faculty members dismissive of Ed Tech
• iPad program with mixed reviews
• IT and systems problems everywhere
Infrastructure Systems Instructional Design
Vision
Strategic
Tactical
Imagine a school with a technology department that to the rest of school feels broken, underperforming, and
disconnected.
What should they do?
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School B: Rebuild• Order an IT audit and staffing
assessment to get full picture
• Install interim leadership
• Align tech change with overall school change
• Reorganize and retrain technology staff; reassign or counsel out if necessary
• Think out of the box: director, library, registrar, assistant head
• Install technology committees and new oversight procedures
Infrastructure Systems Instructional Design
Vision
Strategic
Tactical
Imagine a school with a technology department that to the rest of school feels broken, underperforming, and
disconnected.
What should they do?
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3. Maker movement
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The Willows School
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: K-8 school
• Why: New school at the forefront of maker and design curriculum
• Where: Culver City, CA
• Who: Lisa Rosenstein (Head of School)
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Marymount School of NY
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: PK-12 school
• Why: At the forefront of FabLab integration and teacher training
• Where: New York, NY
• Who: Jaymes Dec (FabLab Integrator)
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Kincaid School
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: PK-12 school
• Why: Traditional school going through a curricular transformation via the design thinking movement
• Where: Houston, TX
• Who: Vinnie Vrotny (CTO)
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School C: Bleeding Edge
Imagine a school that has a tremendous maker program, but
teachers lack integration support and just want typing skills taught, while the
last director was polarizing.
What should they do?
IT Systems Academic Tech
Vision
Strategic
Tactical
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School C: Bleeding Edge• Fully developed maker space
and program
• Robust technology classes
• Visionary, engaged head on Ed Tech trends and opportunities
• Polarizing technology program: love it or hate it
• Faculty who feel unsupported when integrating technology
• Hard to divest from Director, who built most systems
IT Systems Academic Tech
Vision
Strategic
Tactical
Imagine a school that has a tremendous maker program, but
teachers lack integration support and just want typing skills taught, while the
last director was polarizing.
What should they do?
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School C: Bleeding Edge• Rely on interim internal leadership
to transition and dial back the emotion
• Pause on new innovative initiatives; let people catch up and buy in
• Augment Ed Tech support as an interim solution before rehiring
• Invest in existing staff to help them step up / evaluate their skills
• Perform a low-cost 360 assessment to gather user / business needs
• Engage in an open discussion with faculty about the efficacy and purpose of tech classes and Ed Tech
IT Systems Academic Tech
Vision
Strategic
Tactical
Imagine a school that has a tremendous maker program, but
teachers lack integration support and just want typing skills taught, while the
last director was polarizing.
What should they do?
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4. SEL, innovation, and progressive education
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Synapse School
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: K-8 school founded by the founders of Nueva School
• Why: Change makers come out of the intersection of academics, innovation, and emotional intelligence
• Where: Menlo Park, CA
• Who: Jim Eagan (Head of School), Elizabeth Davis (Assistant Head of School and former Director of Academic Technology)
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School D: Off the grid
Infrastructure Systems Instructional Design
Vision
Strategic
Tactical
Imagine a school that feels cut off from emerging technology trends, has a stalled library program, and hasn’t managed its systems environment
well in the past.
What should they do?
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School D: Off the grid• Boarding school with a non-tech
focus
• Small technology department
• Evolution of Director: part-time IT contractor —> network manager
• Running multiple computer science classes
• Bad history with systems migrations
• No 911’s, but no clear vision
Infrastructure Systems Instructional Design
Vision
Strategic
Tactical
Imagine a school that feels cut off from emerging technology trends, has a stalled library program, and hasn’t managed its systems environment
well in the past.
What should they do?
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School D: Off the grid• Conduct a needs assessment of the
technology program
• Reorganize around any open positions
• Require active leadership team engagement
• Bring in outside professional development to faculty and staff
• Redefine the technology director role and reporting structure
• Redefine the librarian role
• Look at HR issues, such as time on campus and work overload
Infrastructure Systems Instructional Design
Vision
Strategic
Tactical
Imagine a school that feels cut off from emerging technology trends, has a stalled library program, and hasn’t managed its systems environment
well in the past.
What should they do?
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5. Data
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Walnut Hill School for the Arts
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: Arts High School
• Why: Head of School connects everything to technology
• Where: Suburbs of Boston, MA
• Who: Antonio Viva (Head of School, and former CIO of Worcester Academy)
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Lick-Wilmerding School
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: High School
• Why: Using data analytics to identify gaps in feeder school programs
• Where: San Francisco, CA
• Who: Eric Temple (Head of School), Mariel Triggs (Math Department)
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School E: Big Giant
Infrastructure Systems Instructional Design
Vision
Strategic
Tactical
Imagine a school that spends a tremendous amount on technology,
but still has problems throughout the tech vertical and horizontal.
What should they do?
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School E: Big Giant• Brand-name school with solid
reputation
• Large technology budget with top systems throughout
• 10+ people working in tech
• Top-notch leadership team unable / unwilling to manage tech
• High-functioning staff and mid-level directors working in silos
• Inconsistent end-user experience with all three areas of technology
Infrastructure Systems Instructional Design
Vision
Strategic
Tactical
Imagine a school that spends a tremendous amount on technology,
but still has problems throughout the tech vertical and horizontal.
What should they do?
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School E: Big Giant• Get complete leadership team
engagement
• Head of school needs to manage tech hot potato
• Consider a CIO or senior director position
• Do not ignore cultural factors
• Tackle tough personnel situations of poor performance
• Get functional units working toward the same game plan
Infrastructure Systems Instructional Design
Vision
Strategic
Tactical
Imagine a school that spends a tremendous amount on technology,
but still has problems throughout the tech vertical and horizontal.
What should they do?
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6. Research
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American School of Bombay
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: PK-12 school
• Why: Committed to education research, with an emphasis on technology integration
• Where: Bombay, India
• Who: Shabbi Luthra (Director of Research & Development, and Technology)
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7. Technology curriculum scaffolding
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St. Francis Episcopal
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: K-8 school
• Why: Thoughtful and comprehensive technology scope and sequence
• Where: Houston, TX
• Who: Steve Johnson (Technology Integrator)
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8. Consortiums
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BlendEd
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: Consortium of several high schools in the same geographic region
• Why: Provide urban, experiential learning opportunities to students
• Where: San Francisco Bay Area
• Who: The Urban School, The Athenian School, The College Preparatory School, Lick-Wilmerding School, Marin Academy
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Hybrid Learning Consortium
Infrastructure Systems Instructional Design
VisionDirectionSupport
• What: Consortium of American and International Schools
• Why: Create a globalized learning community
• Where: Headquarters at The Barstow School in Kansas City, Missouri
• Who: Sarah Hofstra (Director)
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Roadmap
1. Overview of technology strategy
2. Case studies of strategic alignment
3. Case studies of technology department pivoting
4. Realignment and rebuilding
5. Final thoughts, and Q&A
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Realignment :: House Shopping
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Decision #1 Division of leadership
D of T Dir of IT Dir of AT
Gets more complicated with library, registrar, maker
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Decision #2 Seniority of leadership
CIOAssistant Head
Director
Coordinator
Head
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Decision #3 Vertical span responsibilities
Vision
Direction
Support
Dean of T&L
Dir. of Library
Integrationist
Head
Academic Dean
0.5 FTE faculty x2
CIO
Dir of Library and Ed Tech
Support Team
Assistant Head for
Leadership and
Technology
Tech Coordinator
Director of Innovation
IT Mngr
Ed Tech
Coord.Helpdesk
Trend: New roles / titles
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Emerging titles• Assistant Head for {Technology, Leadership, Innovation}
• CIO / CTO
• Director of Educational Innovation
• Director of Technology and Library Services
• Director of Technology and Innovation
• STEAM Coordinator
• Instructional Design Specialist
• Curricular Innovation Specialist
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Decision #4 Horizontal span responsibilities
Acad Tech, Systems, IT AV, Website, Dev. DBMaker, Library, Registrar
Core Operations PeripheralAcademic Peripheral
What is right for you?
Trend: Tech span broadening
Space / furniture design
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Decision #5 Oversight
Tech Department
CFO Head Academic Leader(s)
Trend: Tech director feels like a child from a broken home
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Further reading
• NBOA Net Assets (Sept / Oct 2015)Building a Better Technology Program
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A) Financial planning
Infrastructure Systems Instructional Design
Vision
Strategic
Tactical
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B) Professional development• Tech leader: National listservs (ISED-L) & associations
• Department: $$
• Faculty / staff: On-campus summer institutes
• Leadership team: Learn to manage technology
• Board: Connect all this to the strategic plan
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C) Human resources• Exempt / Nonexempt issues
• Faculty vs. staff vs. administrator
• Overtime
• Working remotely
• Job descriptions
• Annual reviews
• 10 month vs. 12 month
• Org chart
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D) Counsel
• Hourly support
• Sharing IT professionals
• Regional managed support
• National consulting firms
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E) Outsourcing
• IT vs. Systems vs. Ed Tech
Trend: Outsource —> Insource —> Outsource
Trend: Outsource stuff? Yes. Outsource people? TBD
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F) Hiring
• Build a farm system
• Know what you’re looking for
• Improve the hiring process
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G) Data systems
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H) People
Registrar, Librarian, Facilities Director, Controller, Web Manager, Development Database Manager, Enrollment Manager, Communications Director
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Roadmap
1. Overview of technology strategy
2. Case studies of strategic alignment
3. Case studies of technology department pivoting
4. Realignment and rebuilding
5. Final thoughts, and Q&A
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School culture trumps all
To Rebuild a School Technology Program, Leaders Must First Arrive at Common Ground
NAIS Independent Ideas Blog (Feb 8, 2016)
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ATLIS 2017 National Conference
Los Angeles April 23 - 26, 2017 www.theatlis.org
Inform. Connect. Reflect.
Making Magic Happen