nurture your customers

9
Nurture your customers

Upload: johnny-beirne

Post on 19-Jan-2015

3.515 views

Category:

Technology


0 download

DESCRIPTION

People buy when they are ready to buy NOT when you are ready to sell. This presentation will give you an overview on how to automatically keep in regular contact with your customers via email.

TRANSCRIPT

Page 1: Nurture your Customers

Nurture your

customers

Page 2: Nurture your Customers

People buy when they are ready to buy

NOT

when you are ready to sell

Page 3: Nurture your Customers

Nurture your Customers

Regular Contact

ValuableContent

ViaEmail

Automated

WeeklyMonthly

Bi-MonthlyQuarterly

TipsAdviceArticles

Promotions

TextHTML

ExampleAweber

Page 4: Nurture your Customers

Where to Start

• Define your content– e.g.12 x 1 weekly email

• Define ongoing content• Design email template– Professional, Branded, Use recipients name

• List online sources– Blogs, News Sites, Google Alerts, Google Reader,

Twitter..

Page 5: Nurture your Customers

Where to Start

• Set up subscription service– Aweber

• Email existing list promoting subscription• Promote via Social Media• Make it easy to share– Social Media Sharing Buttons, Email to a friend

• Affiliate Programme

Page 6: Nurture your Customers

•Catchy Subject Line

• “48 Hours to go [VIDEO]”

• Personalised

• Link to Website

• Signature

Page 7: Nurture your Customers

Aweber

• Create a subscription form• Add form to your website• This form creates your list• Create reply email with confirmation link– Known as double opt in

Page 8: Nurture your Customers

Aweber

• Create weekly emails e.g. 12 x 1 Weekly• Make sure they are not time sensitive• You can email your list anytime– e.g. Something unforeseen happens

• Subscribers can unsubscribe automatically• Eventually up sell by week 6 to 8

Page 9: Nurture your Customers

Thank YouQ & A

.com