nursing quality indicators for reporting and evaluation
TRANSCRIPT
Updated: April 2021 NQuIRE Glossary – BPSO Version 2 1
Nursing Quality Indicators for Reporting and Evaluation®
(NQuIRE®) GLOSSARY
Updated: April 2021 NQuIRE Glossary – BPSO Version 2 2
NQuIRE GLOSSARY
INTRODUCTION 4
ACADEMIC AFFILIATION 5
ACADEMIC SCHOOL OF NURSING 5
ACUTE CARE UNIT TYPE 5
ACUTE 5
ADDICTIONS & MENTAL HEALTH 5
AGE OF CLIENT 5
AMBULATORY CARE 5
AVERAGE DAILY CENSUS 5
BPG INDICATOR OVERLAY REPORTS 5
BPG INDICATOR PROFILE 6
BPG INDICATOR REPORTS 6
BPSO DASHBOARD 6
BPSO LEAD NAME 6
BPSO MEAN 6
BPSO MODEL 7
BPSO NAME 7
CARE SETTING 7
CATCHMENT AREA 7
CHARITABLE 7
COMMUNITY HEALTH CENTRE 7
COMMUNITY MENTAL HEALTH/SOCIAL SERVICES 8
COMPARATIVE REPORTING CONSENT 8
COMPLEX CONTINUING CARE 9
COMPREHENSIVE CARE 9
COUNTRY 9
CRITICAL CARE 9
DIRECT (CARE OF DELIVERY) 9
EMERGENCY 9
FUNCTIONAL NURSING 9
FUNDING JURISDICTION 10
HOME HEALTH CARE 10
HOSPITAL TYPE 10
HOSPITAL 10
IMPLEMENTATION SITE PROFILE 10
IMPLEMENTATION SITE USER EMAIL 10
IMPLEMENTATION SITE USER NAME 10
IMPLEMENTATION SITE USERS 10
IMPLEMENTATION SITE 10
IN-HOME 11
IN-PATIENT 11
INTEGRATED PROVIDER ORGANIZATION 11
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IPO PATIENT/CLIENT ROSTER 11
LABOUR FORCE ENVIRONMENT 11
LOCAL HEALTH INTEGRATION NETWORKS (LIHNS) 11
LOCALITY OF ORGANIZATION 11
LONG-TERM CARE 11
MEAN OCCUPANCY 11
MEDICAL 12
MEDICAL-SURGICAL 12
MENTAL HEALTH 12
MODEL OF CARE DELIVERY 12
NUMBER OF BEDS 12
NUMBER OF SITES IMPLEMENTED 12
NUMBER OF SITES REPORTING 12
NURSE-PATIENT RATIOS 12
NURSING MODEL OF CARE DELIVERY 13
NURSING ORDER SETS (NOS) 13
NQUIRE 13
OUT-PATIENT 14
PERINATAL CARE 14
PERIOPERATIVE CARE 14
PRIMARY CARE 14
PRIMARY NURSING 14
PRIVATE, FOR-PROFIT 14
PRIVATE, NOT-FOR-PROFIT 14
PUBLIC HEALTH 14
PUBLIC, NOT-FOR-PROFIT 15
REHABILITATION 15
REMOTE (CARE OF DELIVERY) 15
REPORT TYPES 15
RESIDENTIAL 15
RUN CHARTS 15
RURAL/URBAN 15
SIZE OF BPSO 16
STAFF MIX, EDUCATION 16
SURGICAL 17
TEAM NURSING 17
TOTAL NUMBER OF INPATIENT DAYS FOR THE YEAR 17
TOTAL NUMBER OF SITE 17
TOTAL PATIENT CARE 17
UNION 17
USING RNAO NOS 17
Updated: April 2021 NQuIRE Glossary – BPSO Version 2 4
Introduction
The NQuIRE Glossary is intended to support the online participation of Best Practice Spotlight
Organizations® (BPSO®) in the NQuIRE initiative. This glossary outlines and defines the fields
required for the (1) BPSO Organizational Profile, (2) BPSO Implementation Sites and profiles, (3)
Comparative Reporting Consent, (4) Indicator Profile and (5) NQuIRE Reports.
Note: This glossary should be used in conjunction with the NQuIRE Data Entry System: User Manual
(RNAO, 2014)1 , the NQuIRE Training Videos
2 , the NQuIRE Data Quality Guide, and the NQuIRE
Data Dictionaries.
1 RNAO. (2015). Data Entry System-User Manual. Retrieved from https://nquire.rnao.ca/sites/nquire/files/NQuIRE-User-Guide-v-5.0-Dec-2015.pdf 2 RNAO. (2015). NQuIRE Training Resources. Retrieved from https://nquire.rnao.ca/training
Updated: April 2021 NQuIRE Glossary – BPSO Version 2 5
Academic Affiliation: Refers to whether the organization is affiliated with an academic institution.
This is a Yes/No selection. If Yes, BPSOs are to indicate which academic institution they are
affiliated with.
Academic School of Nursing: The Canadian Association of Schools of Nursing (CASN) defines
nursing education programs as “…all programs offered within an educational unit that lead to a
degree in nursing that normally leads to entry-to-practice as a registered nurse”3
Acute Care Unit Type: For hospitals, each BPSO is required to indicate information about their unit
type.
Acute: Treat patients for short but severe illnesses, for conditions that are due to disease or trauma
(e.g., an accident) and during recovery from surgery.4
Addictions & Mental Health: Provides specialized mental health services either within a general
hospital, private, or psychiatric hospital. The Minister of Health and Long-Term Care is responsible
for designating psychiatric facilities under the Mental Health Act and hospitals under the Mental
Disorder Part of the Criminal Code (Canada).
Age of Client: Refers to the age range of clients serviced in the Site and includes eight options.
Ambulatory Care: Ambulatory care includes single- or multi-disciplinary diagnostic, therapeutic, and
adjunct secondary prevention and educational services for non-admitted patients that are hospital- or
community-based, or offered in partnership with other organizations; and which are managed by the
hospital with funding from either global budgets or from multiple cost centres.5
Average Daily Census: The average number of patients in the facility per day. Derived by dividing
the number of patient days for the year by the number of days the facility was open during the year.
This should be a decimal number.
BPG Indicator Overlay Reports: Some indicators from various BPGs have been determined to
correlate to each other. The Indicator Overlay Reports allows BPSO Lead Users to compare two
indicators for an Implementation Site and examine how the indicators correlate in all reporting
periods. Once the two indicators have been selected, these reports show the two indicators' data over
3 CASN. (2014). CASH Accreditation Program Standards. Retrieved from www.casn.ca/wp-content/uploads/2014/12/2014-FINAL-EN-Accred-
standards-March-311.pdf 4 MOHLTC. (2015). Ontario Wait Times. Retrieved from www.health.gov.on.ca/en/pro/programs/waittimes/edrs/about_ts.aspx#1 5 HRRC. (2006). New Measures of Ambulatory Care Performance in Ontario. Retrieved from
hsprn.ca/uploads/files/Preliminary%20system%20snapshot.pdf
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the reporting periods for the selected site. The reports include a data table with the indicator values,
and an interactive graph displaying both indicators.
BPG Indicator Profile: The Lead is responsible for registering the BPGs and corresponding
indicators the BPSO will be submitting data on. To access the BPG indicator profile in NQuIRE click
‘Add/change BPGs or indicators’. When the Lead selects a BPG they will be asked to indicate – Yes
or No – whether their BPSO is implementing the BPG in a subset of Sites or all Sites in the
organization. The Lead will be asked to indicate – Yes or No – what indicators they are measuring for
each of the selected BPGs.
NOTE: Please refer to the Data Dictionaries6, for more information on the indicators for each BPG
and for the human resource structure indicators.
BPG Indicator Reports: Each BPG has its own BPG Indicator report. These reports show all
submitted indicator data for all sites in your BPSO for the BPG. These reports include a data table
with the indicator values and separate interactive graphs for each indicator.
BPSO Dashboard: The dashboard enables the BPSO lead to show up to six blocks, where each block
can show a different indicator graph for the Implementation Site. The BPSO Lead User can configure
these blocks to select which indicators are shown and customize how the graphs are displayed.
BPSO Lead Name: Refers to the BPSO Lead User’s full name. The Lead is the main NQuIRE
contact with RNAO. The Lead receives all communications and initial registration information. The
BPSO Lead is invited via email to register the BPSO with NQuIRE and is responsible for selecting
the best practice guideline (BPG) indicators for the Implementation Sites within the organization. The
Lead also has access to NQuIRE's reports.
BPSO Mean: is the average for all Implementation Sites for the BPSO that have data for that
indicator, not just those Sites in the graph.
The label 'BPSO Mean' rather than just 'Mean' emphasizes that the mean is only calculated
from the BPSO's own data and not from all NQuIRE data. The mean can be calculated using
only the most recent reporting period, or by using all reporting periods that have data for the
BPSO.
If the user selects to calculate the mean/average for all reporting periods, this would mean all
reporting periods that BPSO has data for, not just those displayed in the graph.
This overall mean/average is useful for comparisons within an organization. In future, this
will also be useful for across different BPSOs for comparisons.
6 NQuIRE. (2016). RNAO User Account. Retrieved from https://nquire.rnao.ca/data-dictionaries
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BPSO Model: RNAO has hundreds of BPSO organizations provincially, nationally and
internationally. There are two BPSO models to consider for organizations interested in applying to
become a BPSO:
The BPSO Direct Model: Best suited for single organizations wishing to apply to RNAO to engage
in the three-year partnership. These organizations work directly with RNAO to meet the BPSO
requirements designation. In Ontario, health organizations that are part of this program are BPSO
Direct.
The BPSO Host Model: Best suited for organizations that have the capacity to run, on behalf of
RNAO, the full BPSO designation program for a group of health and/or academic settings within a
country, region or community. In this model, the BPSO Host enters into a formal agreement with
RNAO to deliver and oversee the RNAO BPSO designation in the country or region where it is
located. The BPSO Host is responsible for selecting their BPSO Direct organizations; providing
orientation, education and support; monitoring progress; and evaluating outcomes. The BPSO Host
submits regular reports to RNAO. The BPSO Host acts as the liaison between RNAO and the BPSOs
in the specific country, region, or community - ensuring full consistency and systematic deployment
of all aspects of the RNAO BPG Program, including: guideline implementation, evaluation,
sustainability, spread, scaling-up and scaling-out.
BPSO Hosts and BPSO Direct Organizations, outside of Ontario, are fully supported by RNAO with
methodology, materials and ongoing mentorship; but do not receive any funding from RNAO.
BPSO Name: Refers to the BPSO’s organizational name. Please note this name appears in NQuIRE
reports.
Care Setting: Refers to the setting where care is being provided.
Catchment area: The geographic area from which clients/patients are eligible to receive health-care
service from an organization. This field requires text.
Charitable: Falls within the private sector and has paid employees or volunteers.
Community Health Centre: The patient population includes high risk communities and populations
that may have trouble accessing health services due to language, culture, physical disabilities, socio-
economic status or geographic isolation. Physicians in this team are compensated based on a salaried
model. Health professionals that lead in the community health centre include nurse practitioner,
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physician or other lead. Other professionals working in such centres include Aboriginal healers,
chiropodist, community development workers, counsellors, dietitians, health promoters, occupational
therapists, physiotherapists, registered nurses, registered practical nurses, and social workers.
Physicians are compensated based on salary model.
Community Mental Health and Social Services: Community mental health/social services include a
variety of services to help support people who are living with mental health issues living in the
community. Services offered include information and referral, advocacy, case management, housing
advocacy, rehabilitation, employment assistance, counseling, support groups and social and
recreational opportunities, family support programs and peer support services for consumers and
survivors.7
Comparative Reporting Consent: Comparative Report refers to a report provided by RNAO on the
results of the Organization’s performance based on the Combined Data provided by the Organization
in the NQuIRE Database, as compared with similar combined data provided by other institutions
comparable with the Organization at the unit, organizational, provincial, national, continental and/or
international levels, including but not limited to trends as aggregated for all organizations
participating in the BPSO Designation. BPSOs will remain de-identified and not able to see their or
other BPSO names in the comparative reports. The Comparative Reports are solely for self-
evaluation for purposes of performance and quality improvement, including improving nursing
services, patient care, internal research and nurse satisfaction, and targeting internal nursing education
needs, and compliance with external reporting requirements required by law.
All BPSOs must specify if their organization will be participating in NQuIRE’s comparative
reporting via a Yes or No question.
If Yes: BPSO Lead will have access to NQuIRE's BPSO-to-BPSO comparison reports and can
compare your results with other BPSOs that have also chosen to participate in the BPSO-to-BPSO
comparative analysis. Your organization's data will be included in the aggregate data of BPSO-to-
BPSO comparison reports available to other organizations participating in the comparative analysis.
If No: BPSO Lead will not have access to NQuIRE's BPSO-to-BPSO comparison reports and your
data will not be included in the aggregate data of BPSO-to-BPSO comparison reports available to
other organizations. You will still have access to other NQuIRE reports which show only your own
organization's data.
7 Toronto Central Healthline. (2020). Community Mental Health Programs - Toronto Central. Retrieved November 02, 2020, from
https://www.torontocentralhealthline.ca/listservices.aspx?id=10237
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Complex Continuing Care: Complex continuing care is a specialized program of care providing
programs for medically complex patients whose condition requires a hospital stay, regular onsite
physician care and assessment, and active care management by specialized staff. In Ontario, the term
“complex continuing care” (CCC) is used interchangeably with “chronic care”. Complex continuing
care provides continuing, medically complex and specialized services to both young and old.8,9
Comprehensive Care: The patient population is the general population. Physicians and Nurses (in
some practices) are the clinical leads. “Physicians are paid based on fee-for-service plus some
incentives and bonuses for services to enrolled patients”
Country: Refers to the country in which the BPSO is located. The BPSO Lead has to register the
BPSO’s complete mailing address. Different options will appear for the Lead to populate depending
on the country. The options include: Address, City/Suburb, Province/State/Department/Division, and
Postal Code/Postcode.
Critical Care: Critical care services meet the needs of patients facing an immediate life-threatening
health condition—specifically, that in which vital system organs are at risk of failing. Using advanced
therapeutic, monitoring and diagnostic technology, the objective of critical care is to maintain organ
system functioning and improve the patient’s condition such that his or her underlying injury or
illness can then be treated. These services are provided by specialized teams of health care
professionals in adult intensive care units, pediatric intensive care units and in a variety of post-
operative and step-down units.8
Direct (Care of Delivery): The provision of services to a patient that require some degree of
interaction between the patient and the health-care provider (E.g. assessment, performing procedures,
teaching, and implementation of a care plan).
Emergency: An emergency service is any health care service provided to evaluate and/or treat any
medical condition such that a prudent layperson possessing an average knowledge of medicine and
health, believes that immediate unscheduled medical care is required.9
Functional Nursing: Specific tasks are divided among a variety of health-care staff based on their
level of knowledge and complexity of the assignment, relying heavily on procedures, protocols and
regulation and typically equated with production-line techniques and cost-effectiveness.
8 CCSO. (2015). What is Critical Care. Retrieved from https://www.criticalcareontario.ca/EN/AboutUs/Pages/What-is-Critical-Care.aspx 9 ACEP. (2016). Definition of an Emergency Service. Retrieved from https://www.acep.org/Clinical---Practice-Management/Definition-of-an-
Emergency-Service/
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Funding Jurisdiction: The individual or other jurisdictional funding entity that exercises domain or
jurisdiction, hierarchical and functional, in the immediate term over the organization.10
Home Health Care: Home care services help people maintain their health and independence at home.
Many of these services are funded by the Ontario government. Health care services provided to
patients / clients within their own private home or residence.
Hospital Type: Refers to the type of care provided by a hospital.
Hospital: A hospital is a health care institution that provides acute care patient treatment through
specialized staff and equipment dedicated to clinical practices. A hospital is an institution, building or
other premises that is established for the purposes of the treatment of patients and that is approved
under this Act as a public hospital. Hospital Types: academic, community, specialty, rehabilitation,
chronic/continuing care. Hospital-based continuing care serves individuals who may not be ready for
discharge from hospital but who no longer need acute care services. Also known as extended care,
chronic care or complex continuing care, it provides ongoing professional services to a diverse
population with complex health needs. Facilities may be free-standing or co-located with acute and/or
rehabilitation services within one hospital.
Implementation Site profile: The Implementation Site profile includes the Site’s contact details and
demographic information. To access the Site profile in NQuIRE click ‘Add/change implementation
sites’ and select one of the Sites that have been registered in the data system.
Implementation Site User Email: This is the Site User’s email that the invitation link will be sent to.
The Lead can leave it blank to register the Site directly.
Implementation Site User Name: When the Lead invites another individual to NQuIRE as a Site
User he/she provides a recommended log-in name for the Site User. When the Site User registers
their site he/she can change the name.
Implementation Site Users: The BPSO Lead user can delegate data submission to other individuals
referred to as Implementation Site Users. In order to add Site Users in NQuIRE click ‘Add/change
implementation sites’.
Implementation Site: Refers to the unit/program/team/service/resident care home. It is advised that
the Lead uses the same name for the Sites in NQuIRE that is used in the organization. For example if
the BPG is being implemented on a unit named ‘6A Oncology’ in the organization then the
10 Deber, R., Narine, L., & Baranek, P. (1998). The public-private mix in health care, striking a balance: health care systems in Canada and elsewhere.
InNat Forum Health.
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Implementation Site name in NQuIRE should also be named ‘6A Oncology’. The Implementation
Site names will appear as labels on the BPSO’s NQuIRE reports. This option is locked to the Site
User. Only the Lead can change the Implementation Site name.
In-Home: Care is provided in the client’s home.
In-Patient: Care is provided in a hospital or clinic that requires at least one overnight stay.
Integrated Provider Organization: An organization that co-ordinates services from integrated
providers to people who reside within a defined area or who are enrolled ‘members’ in the
organization (i.e. Local Health Integration Network; Community Care Access Centre; Health
Authority).
IPO Patient/Client Roster: A process by which clients/patients register with an IPO. This field
requires a numeric value.
Labour force environment: This refers to working conditions of health-care organization to
understand whether or not frontline staff/nurses providing care are members of a union and therefore
covered by a union contract or collective agreement.
Local Health Integration Networks (LIHNs): The Local Health Integration Networks (LHINs) plan,
integrate and fund local health care, improving access and patient experience (source:
http://www.lhins.on.ca/). In some local and international jurisdictions these LHINs are popularly
known as Regional Health Authorities. NOTE: This specific categorization is applicable for BPSOs
in Ontario, Canada only and not applicable to other jurisdictions.
Locality of Organization: Refers to the BPSO’s geographic characteristics and includes one field
with two options, based on the Statistics Canada Definition.
Rural: < 1,000;
Urban is categorized into three options:
o Small population centre: 1,000 – 29,999;
o Medium population centre: 30,000 – 99,999
o Large population centre 100,000 and over
Long-Term Care: Long-term care homes are places where adults can live and receive help with most
or all daily activities, and receive support services and 24-hour access to nursing and personal care.
Mean Occupancy: The average percentage of all beds occupied at a given time. This field has to be
populated with a numeric value.
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Occupancy rate = Total number of inpatient days for a given period x 100 / Available beds x
Number of days in the period
Bed occupancy = The number of hospital beds occupied by patients expressed as a percentage
of the total beds available in the ward, specialty, hospital, area, or region. It is used to assess
the demands for hospital beds and hence to gauge an appropriate balance between demands for
health care and number of beds.
Medical: Units that care for patients admitted to medical services, such as internal medicine, family
practice, or cardiology, etc
Medical-Surgical: Units that care for adults patients admitted to either medical or surgical services.
Optional specialty designations include: Cardiac, Neuro/Neurosurgery or Oncology med-surge
combined units.11
Mental Health: Acute inpatient wards provide care with intensive medical and nursing support for
patients in periods of acute psychiatric illness12
Model of Care Delivery: This is a measure of how often a model of care delivery enables continuity
of providers. This measure assesses the frequency of assignment of clinical and/or non-clinical
provider(s)/team member(s) (e.g. nurse, personal support worker, physiotherapist, social worker, case
manager) to a person. There are four options to choose from: Always; Often; Sometimes; and Never.
This is a structure indicator and more details are provided in a supplementary document where our
Data Dictionaries are stored.
Number of Beds: Refers to the size of the hospital/long-term care facility with respect to the number
of beds and includes seven options.
Number of Sites Implemented: Number of Implementation sites where BPG is being implemented at
your organisation.
Number of Sites Reporting: Number of Implementation sites you are reporting to NQuIRE.
Nurse-Patient ratios: The nurse-patient ratio is generally described as the ratio that more directly
impacts upon nurses as well as patients as it describes the number of patients each nurse has to care
for at any specific point in time. This can be measured for an entire medical facility, but it is more
11 NDNQI. (2005). Guidelines for Data Collection and Submission on quarterly Indicators, Retrieved from www.data.patientcarelink.org/for-patients-
and-families/understanding-patient-care-links-hospital-data/glossary-of-terms.aspx 12 NHS Confederation. (2012). Defining mental health services. Retrieved from
www.nhsconfed.org/~/media/Confederation/Files/Publications/Documents/Defining_mental_health_services.pdf
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accurate to measure it separately for each ward in a hospital, as different types of wards require
different types of care.13
Nursing Model of Care Delivery: is a system for organizing and delivering nursing care to persons
and their families, which represents both the structural and contextual elements of nursing
practice.14,15
This refers to the nursing model of care delivery that is used most in the implementation
site. This is measured by selecting one item from a list of categorical variables representing the
nursing model of care delivery including: Total patient care; Functional nursing; Team nursing;
Primary nursing; or Other. 14,15
Nursing Order Sets (NOS): RNAO’s Nursing Order sets are evidence-based interventions and
clinical decision support resources derived from RNAO’s clinical BPGs. They enable the integration
of the best available evidence into daily clinical practice using technology to facilitate access at the
point-of-care. NOS support the evaluation of BPG implementation by providing a mechanism to link
specific interventions to corresponding evidence-based NQuIRE indicators. Each intervention
statement is aligned with the international classification for nursing practice terminology language to
support the standardized collection and exchange of nursing information globally.
NQuIRE: consists of a database; an online data-entry system; a data dictionary, including a set of
organization-level structural indicators as well as a set of process and outcome indicators for each
BPG; and data collection and reporting processes. Through NQuIRE, RNAO collects, analyzes and
reports quality indicator data submitted by health-care service and academic organizations
participating in the BPSO designation program.
NQuIRE supports BPSOs to make effective and sustained practice improvements by providing
organizational and comparative data on BPG-directed nursing care processes and resulting clinical
outcomes. With NQuIRE data, BPSOs are able to track their progress, identify areas for
improvement, highlight areas for further investment, and advance quality improvement to optimize
clinical, organizational, and health system outcomes.
By monitoring, evaluating and reporting quality improvements in nursing care across the globe,
NQuIRE is producing BPSO-validated and endorsed quality indicators that will contribute to
sustainability, and enhance understanding of the full impact of evidence-based nursing practice on
health-care quality and health outcomes.
13 Adams, E. & Kennedy, A. (2006). Positive Practice Environments: Key Considerations for the Development of a Framework to support the Integration of International Nurses. International Centre on Nurse Migration. Geneva. Switzerland. 14 Harris, A., & McGillis Hall, L. (2012). Evidence to inform staff mix decision-making: A focused literature review. Report prepared for the Canadian
Nurses Association. 15 Fowler, J., Howarth, T., & Hardy, J. (2006). Trialing collaborative nursing models of care: The impact of change. Australian Journal of Advanced
Nursing, The, 23(4), 40.
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Out-Patient: Care is provided in a hospital, clinic, or associated facility for diagnosis or treatment,
however the patient is not admitted for hospitalization.
Perinatal Care: Women and infant health units which provide care before, during and after childbirth
(peri-natal) for mothers and for well newborn babies.16
Perioperative Care: Care of patients in all three phases of pre-operative, operative, and post-
operative care.17
Primary Care: Primary health care refers to the patient’s first point of contact with a doctor or a
health care team. Family Health Teams provide more service and a wide range of health options,
especially for people who do not have a doctor.18
Primary Nursing: One Registered Nurse is responsible for a patient’s care and plans that care
throughout their entire stay, with close coordination among the nurses on succeeding shifts to ensure
continuity of care and care provider.
Private, For-Profit: The private sector encompasses the corporate for-profit sector, small business
and entrepreneurial entities, and voluntary or charitable not-for-profit organizations, as well as
individuals and families. Examples include: primary health care physicians, ancillary services in
hospitals, laboratories and diagnostic services in most provinces, some hospitals, and long-term
care.19
Private, Not-For-Profit: Most hospitals, addiction treatment, and some home care and nursing homes
in some provinces.19
Public Health: Public Health care services are focused at improving the overall health of community
and the population. Public health providers focus on protecting health, promoting health, and
preventing illness by providing services to individuals and communities. The concept of health
encompasses physical, mental, and social well-being. Functions of public health include assessing the
health of the communities, developing public policies, and providing access to health care.
Public Health is administered by a Public Health Unit that is an official health agency established by
a group of urban and rural municipalities to provide a more efficient community health program,
16 Washington Site Department of Health. (2016). Types of Hospital Units. Retrieved from www.doh.wa.gov/YouandYourFamily/IllnessandDisease/HealthcareAssociatedInfections/InfectionsCentralLine/TypesofHospitalUnits 17 Jones & Barlett Learning. Retrieved from samples.jbpub.com/9781449688066/87625_CH01_Pass2.pdf 18 Central Hasting Family Health Team. (2016). Retrieved from http://chfht.ca/ 19 Tiedemann. (2005). Private health care funding and delivery under the Canada Health Act. Retrieved from
awww.lop.parl.gc.ca/content/lop/researchpublications/prb0552-e.htm
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carried out by full-time, specially qualified staff. Health units administer health promotion and
disease prevention programs to inform the public about healthy life-styles, communicable disease
control including education in STDs/AIDS, immunization, food premises inspection, healthy growth
and development including parenting education, health education for all age groups and selected
screening services.
Public, Not-for-Profit: The public sector refers to governments and government agencies;
governments may be national (or federal), provincial or municipal. Examples include: public health,
provincial psychiatric institutions, and home care in some provinces.
Rehabilitation: Includes a comprehensive range of inpatient and outpatient services and complex
continuing care for adults who experience debilitating illness or injury. Includes care for both short-
stay and long-stay rehabilitation patients.20
Also, the World Health Organization defined rehabilitation as: “A progressive, dynamic, goal
oriented and often time-limited process, which enables an individual with impairment to identify and
reach his/her optimal mental, physical, cognitive and/or social functional level.”Error! Bookmark not
defined.
Remote (Care of Delivery): The provision of series to a patient’s living in remote areas through the
use of technology.
Report Types: All of the NQuIRE Reports are interactive and allow downloading and printing of the
graphs and data tables. There are currently two report types: BPG Indicator reports and BPG
Indicator Overlay Reports.
Residential: Care is provided in a long-term care facility.
Run Charts: Run charts (often known as line graphs outside the quality management field) display
process performance over time. Upward and downward trends, cycles, and large aberrations may be
spotted and investigated further. In a run chart, events, shown on the Y axis, are graphed against a
time period on the X-axis.21
For more information on how to interpret run chart, please see the
following websites: Measurement: Interpreting run charts, and Run Chart Rules.
Rural/Urban: A population centre will be defined as an area with a population of at least 1,000 and a
density of 400 or more people per square kilometre.22
20 CIHI. (2016). Rehabilitation. Retrieved from https://www.cihi.ca/en/types-of-care/hospital-care/rehabilitation 21 Sky Mark. (2016). Run Charts. Retrieved from www.skymark.com/resources/tools/run_charts.asp 22 Statistics Canada. (2011). From urban areas to population centres. Retrieved from www.statcan.gc.ca/eng/subjects/standard/sgc/notice/sgc-06
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However, official definitions of 'rural areas' differ by country, reflecting the varying national
characteristics that distinguish urban from rural areas. Definitions are often based on dispersed
populations, an agriculture-based economy and distance from major urban centres. For international
comparisons, the Organization for Economic Cooperation and Development (OECD) regional
typology permits classification of regions as predominantly rural, intermediate and predominantly
urban. These are based on criteria reflecting population density, regional population percentage living
in rural communities and presence of large urban centres in a region. At European Union levels,
definitions developed by the EC Directorate General for Regional Policy build on the OECD
definition by considering accessibility to services. Eurostat uses the variable "degree of urbanization'
with
breakdown by densely populated, intermediate area, and thinly populated areas (see Annex 2). The
need for a standardized definition of rurality has been highlighted as particularly salient to the EU
context.23
Size of BPSO: Population Size/Catchment Area: Refers to the number of clients/patients within a
public health department’s catchment area.
Staff mix, education: The number of permanent full- and permanent part-time nursing staff who are
baccalaureate (degree)-prepared nurses as a percentage of the total number of permanent full-time
and permanent part-time nursing staff.
NUMERATOR: Total number of permanent full- and permanent part-time nursing staff who
are baccalaureate (degree)-prepared nurses during the measurement period.
NUMERATOR INCLUSIONS / EXCLUSIONS: Include all permanent full- and permanent
part-time Unit Producing Personnel (UPP), Registered Nurses (RNs), Registered Practical
Nurse (RPNs), Licensed Practical Nurse (LPNs), and Licensed Vocational Nurse (LVNs) who
are baccalaureate (degree)-prepared in nursing.
Exclude casual nursing staff and agency / purchased nursing staff.
DENOMINATOR: The total number of permanent full-time and permanent part-time nursing
staff employed by the organization during the measurement period.
Data Elements
o Total number of permanent full-time and permanent part-time nursing staff *
o Year
o Data element is equivalent to data elements in denominator from indicator
struc_annu01 (Turnover rate).
DENOMINATOR INCLUSIONS / EXCLUSIONS: Include all permanent full- and
permanent part-time Unit Producing Personnel (UPP), Registered Nurses (RNs), Registered
23 WHO. (2010). Rural poverty and health systems in the WHO European Region. Retrieved from
www.euro.who.int/__data/assets/pdf_file/0019/130726/e94659.pdf
Updated: April 2021 NQuIRE Glossary – BPSO Version 2 17
Practical Nurse (RPNs), Licensed Practical Nurse (LPNs), and Licensed Vocational Nurse
(LVNs) employed by the organization during the measurement period.
DATA REPORTED AS: Total number of permanent full- and permanent part-time nursing
staff who are baccalaureate (degree)-prepared nurses during the measurement period / Total
number of permanent full-time and permanent part-time nursing staff] * 100
Surgical: Surgical units which provide care for pre- and post-surgical patients, and/or which may
specialize in certain types of surgery (like orthopedic joint surgery).16
Units that care for adult
patients admitted to surgical services, such as general surgery, neurosurgery, or orthopedic.24
Team Nursing: Like Functional Nursing, it focuses largely on the use and integration of various staff
and skill mixes, including RNs, LPNs and UCPs. A team leader oversees activities of the group,
which are less prescribed by procedures, protocols and regulation than in Functional Nursing.
Total number of inpatient days for the year: This is for the year for the whole organization. It is the
total number of days patients were admitted for the provision of care. Partial days and admission days
are counted towards inpatient days. Days of discharge or death are not counted.
Total Number of Site: Total number of implementation sites in a BPSO (i.e. both sites that have
implemented + sites that have not implemented).
Total Patient Care: one nurse assumes responsibility for the full care of a group of patients over the
course of a shift, but will not necessarily deal with the same patients from shift to shift.
Union: a trade union is defined as an independent workers’ organization, constituted for the purpose
of “furthering and defending the interests of workers”.26
A workers’ organization is independent if it
“ha[s] the right to draw up [its] constitution […] and rules, to elect [its] representatives in full
freedom, to organize [its] administration and activities and to formulate [its] programmes.” In other
words, it is an independent organization which is free from government or other third-party
interference in its internal affairs, and is able to carry out its economic and social mission irrespective
of political changes in the country, – consistent with Act.3, Freedom of Association and the Right to
Organise Convention, 1948 (No. 87) and the ILO Resolution Concerning the Independence of the
Trade Union Movement, 1952.25
Using RNAO NOS: Are you using RNAO Nursing Order Sets as a standard implementation tool?
24 Patient CareLink (2016). Glossary of Acrony, Definitions. Retrieved from patientcarelink.org/glossary-of-acronym-definitions/ 25 ILO. (1948). The Freedom of Association and the Right to Organise Convention. Retrieved from
http://www.ilo.org/dyn/normlex/en/f?p=NORMLEXPUB:12100:0::NO::p12100_instrument_id:312232