nuclear knowledge management

39
International Atomic Energy Agency IAEA activities on Human Resource Development and Nuclear Knowledge Management for Newcomers. Services and Guidance. TM/WS: TM/WS: MANAGING THE DEVELOPMENT OF NATIONAL INFRASTRUCTURE MANAGING THE DEVELOPMENT OF NATIONAL INFRASTRUCTURE FOR NUCLEAR POWER FOR NUCLEAR POWER Vienna, 9-12 February 2010 Vienna, 9-12 February 2010 Zoltan PASZTORY Nuclear Knowledge Management Unit Nuclear Energy Department

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Page 1: Nuclear Knowledge Management

International Atomic Energy Agency

IAEA activities on Human Resource Development and

Nuclear Knowledge Management for Newcomers.

Services and Guidance.

TM/WS: TM/WS: MANAGING THE DEVELOPMENT OF NATIONAL MANAGING THE DEVELOPMENT OF NATIONAL INFRASTRUCTURE INFRASTRUCTURE

FOR NUCLEAR POWER FOR NUCLEAR POWER

Vienna, 9-12 February 2010Vienna, 9-12 February 2010 Zoltan PASZTORY

Nuclear Knowledge Management UnitNuclear Energy Department

Page 2: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 2

Nuclear Knowledge Management

Nuclear Knowledge Management

Human Resource Management

Human Resource Management

!!

Policies, Strategies, Methods, Organizations, ..

Policies, Strategies, Methods, Organizations, ..

People, Process, Technology

People, Process, Technology

Page 3: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 3

Human Resource Human Resource Development activities Development activities

for Newcomer Countriesfor Newcomer Countries

Page 4: Nuclear Knowledge Management

International Atomic Energy Agency

Relevant IAEA Guidance Documents on HRD

• Workforce Planning For New Nuclear Power Programmes (Draft – Final editing)

Page 5: Nuclear Knowledge Management

International Atomic Energy Agency

Integrated Management System (foundation)

Ensureneeded

competence

Organize work activities

Anticipatehuman

resource needs

Monitor and continually

improve performance

Human Resource Management Objectives

HRM Objectives- 1

Recruiting individuals.

Selecting individuals

Initial training and qualification programmes

Authorizing personnel.

Continuing training and development programmes

Managing training programmes

Page 6: Nuclear Knowledge Management

International Atomic Energy Agency

HRM Objectives- 2

Aligning human resource policies to the organization’s overall goals and objectives.

Clearly defining job responsibilities and authorities- designing the organization.

Supervisors with tools to facilitate them in assigning tasks

Providing employee benefitsMeasuring employee satisfaction, motivation and

engagementEnsuring effective teamworkProviding leadership by the managers at all levels and

reinforcing professional ethics.

Integrated Management System (foundation)

Ensureneeded

competence

Organize work activities

Anticipatehuman

resource needs

Monitor and continually

improve performance

Human Resource Management Objectives

Page 7: Nuclear Knowledge Management

International Atomic Energy Agency

HRM Objectives- 3

Workforce planning, including anticipating needs for new employees, succession planning, and assessing demographic and economic conditions.

Relationships with educational and professional organizations.

Monitoring situations external to the organization for conditions that may impact on its human resources.

Integrated Management System (foundation)

Ensureneeded

competence

Organize work activities

Anticipatehuman

resource needs

Monitor and continually

improve performance

Human Resource Management Objectives

Page 8: Nuclear Knowledge Management

International Atomic Energy Agency

HRM Objectives- 4

Identifying and monitor desired performance.Ensuring that reward and recognition systems support

achievement of the organization’s performance objectives.

Identifying performance gaps and their underlying causes.Identifying and implementing appropriate solutions.Establishing a learning culture in the organization.Capturing and transferring critical knowledge needed to

achieve the organization’s mission.

Integrated Management System (foundation)

Ensureneeded

competence

Organize work activities

Anticipatehuman

resource needs

Monitor and continually

improve performance

Human Resource Management Objectives

Page 9: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 9

INTEGRATED HR/NKM SUPPORTINTEGRATED HR/NKM SUPPORT

• During Human Resource development workshops, Member States often wish to discuss Knowledge Management issues

• Knowledge Management assist visits often discuss issues such as SAT (Systematic Approach to Training) and Training and Human Resource Development approaches / methodologies.

NE Planning to combine and ‘standardise’ Human Resource development and Knowledge Management support for

newcomers into a single integrated HR activity.

Page 10: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 10

INTEGRATED HR/KM ASSISTANCEINTEGRATED HR/KM ASSISTANCE• Envisage Phase 1 missions will be mainly

information giving - workshop/seminar style• Phase 2 missions more ‘assist’ focused,

reviewing work done, discussing problems, offering guidance, etc.

• Developing list of recommended core topics (based on experience and MS feedback) for 2½ - 3 day mission

• Additional optional topics available, based on MS needs, for 4 – 5 day mission

• Checklists to be developed (based on TECDOC 1586 – Planning and execution of KM Assist Missions) for National Counterpart, IAEA Team Leader and IAEA Experts to ensure understanding and consistency of approach

Better Agency medium-term planning

1

2

3

4

5

Page 11: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 11

Human Resource/Workforce Planning Human Resource/Workforce Planning Assistance/WorkshopsAssistance/Workshops

• National Events:• Conducted: Belarus, (China), Chile, Egypt,

Ghana, Nigeria, Thailand, Vietnam

• Planned/Requested: Algeria, Bangladesh, Jordan, Kuwait, Libya, Malaysia, Morocco, Tunisia

• Regional Events:• Conducted: RLA (Dominican Republic),

Europe

• Planned: Africa

Page 12: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 12

Nuclear Knowledge Nuclear Knowledge Management activities Management activities

for Newcomer Countriesfor Newcomer Countries

Page 13: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 13

Design andEngineering

Operate&

MaintainRefurbishmentConceptual

Design

Reuse

ToolsToolsToolsToolsToolsTools

ToolsToolsToolsToolsToolsTools

ToolsToolsTools

Decommissioning

ProcurementManufacturingConstruction

Commissioning

Design Basis Information

R&D

KM in the Nuclear Life-CycleKM in the Nuclear Life-Cycle

Page 14: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 1414

• The role for the IAEA is to assist in the transfer of knowledge from “centres of competence” to the “centres of growth”.

• The potentially high risk of knowledge loss and additional cost for future generations must be avoided, and the IAEA can help to integrate this long-term aspect into today's strategic decisions.

The IAEA role in supporting NKM

Page 15: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 15

IAEA NKM Programme IAEA NKM Programme

Analyzing Needs

2000

2011

2003

2005

2007

2009

Promoting NKM

Guidance & Methodology

Providing Services & Support

20041st NKM Conference

ANENT, WNU SI established

GC/RES on Managing Nuclear Knowledge

2002 Meeting of Senior

Officials st GC RES on Managing Nuclear

Knowledge

2006/72nd NKM ConferenceNuclear Knowledge

PortalANENT Cyber

platform launched 3rd GC RES

Knowledge MANAGEMENT

Knowledge CULTURE

2005 1st KM Assist Visit NKM Methodology

& Guidance developed

2008/9 – 2010/111.Promoting Knowledge Management Culture2. Providing Services3. Developing knowledge products

Page 16: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 1616

IAEA Methodology and Guidance NE Series documents

Page 17: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 1717

IAEA Guidance documents and technical reports on NKM

Page 18: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 1818

NKM Assist Visits – structure and NKM Assist Visits – structure and contentcontent

• Knowledge Management basics• Presentations about IAEA activities• Counterpart presentations on their activities• Presentations from International Experts

(IEX), international good practices• Nuclear Knowledge Management Self

Assessment (IAEA TEC-DOC 1586)• Knowledge Loss Risk Assessment• Interactive sessions

Page 19: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 19

NKM Assist Visits NKM Assist Visits

Countries with operating NPPs

Countries with operating NPPs & plants under construction

Countries with a phase out policy

Countries with interest in nuclearpower

Page 20: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 2020

Promoting Knowledge sharing culturePromoting Knowledge sharing culture

2004: Workshop on Managing Nuclear Knowledge, 8-12 Nov 2004.2005: Technical Meeting/Workshop on Managing Nuclear Knowledge, 22- 26 Aug 2005.2006: School of Nuclear Knowledge Management, Trieste 18-22 Sept 2006.

2007: School of Nuclear Knowledge Management, Trieste 24-28 Sept 2007.

2008: School of Nuclear Knowledge Management, Trieste 1-5 Sept 2008

2009: School of Nuclear Knowledge Management, Trieste 18 Sept – 2 Oct 2009

2010: Sch

ool of N

uclea

r Know

ledge

Man

agem

ent,

Trie

ste

23-27 A

ugust 2

010

School o

f Nucl

ear E

nergy

Man

agem

ent,

8-26

Novem

ber 2

010

2010: Sch

ool of N

uclea

r Know

ledge

Man

agem

ent,

Trie

ste

23-27 A

ugust 2

010

School o

f Nucl

ear E

nergy

Man

agem

ent,

8-26

Novem

ber 2

010

Page 21: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 2121

Strategic Directions for NKMStrategic Directions for NKM

• Develop the methodology and guidance for nuclear knowledge management,

• Integrate Agency’s existing and develop new nuclear information resources: (Full text databases and other relevant resources,)

• Develop new models and systems for information access and knowledge transfer.

• Promote Nuclear knowledge life-cycle management.

Page 22: Nuclear Knowledge Management

International Atomic Energy Agency

Knowledge Indicators for Knowledge Indicators for Nuclear Power Nuclear Power DevelopmentDevelopment

South East Asia Analysis South East Asia Analysis

Page 23: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 23

Major information sources and databases from:

Data prepared for:79 Countries

30 with NPPs45 with Research Reactors49 Nuclear emerging countries

Information sources for KINPDInformation sources for KINPD

UN World Bank

Page 24: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 24

Sources of Indicators

• IAEA• The World Bank (World Development Indicators, KAM)• UNESCO• UN• UNDP• OECD/NEA• Carbon Dioxide Information Analysis Center• Facts on International Relations and Security Trends• The Fund for Peace• The Economist• Transparency International• Vision of Humanity• Internal displacement monitoring centre• International Institute for Democracy and Electoral Assistance• The International Labour Organisation (ILO)• The Nuclear Threat Initiative (NTI)• Stockholm International Peace Research Institute• Uppsala Conflict Data Program• Heidelberg Institute for International Conflict Research• AON• The Political Terror Scale• Bonn International Center for Conversion• The OFDA/CRED International Disaster Database• Reporters Without Borders• WHO• Perry-Castañeda Library - University of Texas

Page 25: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 25

Energy, Economic, Environment & DevelopmentIndicators

 GDP per

capita

Human development

index

Natural energy

resources Poverty indexTotal GHG emissions

Total population

Area Name

PPP (current international

$) 2007value (0 – 1)

(poor – good)(uranium)

metric tonsvalue (0 – 100)(good – poor)

thousand metric tons of CO2 number

Indonesia 3 712 0.73 4 600 18.20 333 787 231 626 978

Malaysia 13 518 0.81   8.30 188 036 26 571 879

Myanmar 854  0.58   21.50 10 034 48 137 741

Philippines 3 406 0.77   15.30 68 390 87 960 117

Thailand 8 135 0.78 5 10.00 272 769 63 883 662

Vietnam 2 600 0.73 1 000 15.20 106 228 86 967 524

…. other areas included: Financial Stability, Legislation, Information Technology, Communication, …

Page 26: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 26

Energy, Economic, Environment & Development

Composite Energy, Economic, Environment, and Development Indicator

0 1 2 3 4 5 6 7

Indonesia

Malaysia

Myanmar

Philippines

Thailand

Vietnam

Sweden

normalized (0 - 10)

Gap to best performing country

Gap to best

Philippines

Malaysia

Gap to Sweden

(Malaysia)

Page 27: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 27

Industry and Fuel Cycle IndicatorNumber of nuclear power stations and fuel cycle facilities

0

1

2

3

4

5

Indonesia Malaysia Myanmar Philippines Thailand Vietnam

under study

under construction

stand by

shut down

refurbishment

planned

in operation

deferred

decommissioning

decommissioned

commissioning

cancelled

0

5

10

15

20

25

no

rmal

ized

(0

- 40

)

Indonesia Malaysia Myanmar Philippines Thailand Vietnam

Production of electricity by type

thermal

nuclear

hydro

geothermal

Amount of LLW in storage

0

20

40

60

80

100

120

140

160

180

200

Indonesia Malaysia Philippines Thailand Myanmar Vietnam

cub

ic m

etre

s

0

1

2

3

4

5

6

7

8

9

10

Indonesia Malaysia Myanmar Philippines Thailand Vietnam

norm

aliz

ed (0

- 10

)

Energyconsumption percapita

Exports of energy

Imports of energy

Page 28: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 28

Research & Development 1.

67.7

19

17

181.1

none 0 - 01 - 5051 - 100101 - 150151 - 200Missing Value

Researchers per million inhabitants (HC)

Page 29: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 29

2.3

0.6

0.1

0.4

2.8

Research & Development 2.

Composite R &D Staff Indicator

none 0.0 - 0.00.1 - 2.52.6 - 5.05.1 - 7.57.6 - 10.0Missing Value

Page 30: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 30

Education & Training

0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

Nu

mb

er

of

Stu

dy

Pro

gra

mm

es

pe

r m

illio

n

inh

ab

ita

nts

Indonesia Malaysia Myanmar Philippines Thailand Vietnam

Nuclear Science

Science

Electrical engineering

Environment

Engineering

IT

Civil engineering

Chemistry

…..but

Page 31: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 31

Education & Training

0.00

5.00

10.00

15.00

20.00

25.00

30.00

35.00

40.00N

um

ber

of

Stu

dy

Pro

gra

mm

es p

er m

illi

on

in

hab

itan

ts

Indonesia Myanmar Thailand Finland

Nuclear Science

Science

Electrical engineering

Environment

Engineering

IT

Civil engineering

Chemistry

…there is space for improvement

Page 32: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 32

Questions, comments?Questions, comments?

Page 33: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 33

Additional slides/information Additional slides/information on IAEA NKM activitieson IAEA NKM activities

Page 34: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 3434

National KM Policy and Strategy. National KM Policy and Strategy. What does it look like?What does it look like?

No one size to fit all but basic element

Written policy describes vision, values and goals

Strategies to accomplish the goals

Roles and responsibilities

Action plans and tools to implement the strategies

Organizational alignment, e.g., budgeting and human resources

Leading change (80% leadership/20% management)

Periodic monitoring and reporting

KM should be useful and integrated into day to day activities.

Page 35: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 3535

National Level Policy that establishes vision, valuesand goals:

National LevelDevelop strategies to accomplish goals:

Ministries, Agencies, DepartmentsBudgeting, allocation of human resources, best practices, IT:

Utilities, Regulators, Universities, etc.Oversight and implementation by organizations & stakeholders

National PolicyNational Policy

National StrategyNational Strategy

Management of ImplementationManagement of Implementation

Monitoring and ReportingMonitoring and Reporting

Organizational AlignmentOrganizational AlignmentAction Plans, Tools, SupportAction Plans, Tools, Support

AllMonitoring and reporting ofresults by business units

National Policy and Strategy. National Policy and Strategy. What does it look like?What does it look like?

Page 36: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 36

Page 37: Nuclear Knowledge Management

International Atomic Energy AgencyVienna, 9-12 February 2010 37

Page 38: Nuclear Knowledge Management

International Atomic Energy Agency

HRD Conference FlyerHRD Conference Flyer

Page 39: Nuclear Knowledge Management

International Atomic Energy Agency

HRD Conference FlyerHRD Conference Flyer