nto without backshell pn

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Email Message related to Service Request Number: 4-2875866353 Customer Name: Jet Airways Owner: Michael Guerra Message Sent: 07-Apr-2015 13:46:40 ((GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi) Message Number: JPL-JPL-15-0148-01C Communication Status: Done Communication Type: Request From: Padhi, Samarendra Due: 08-Apr-2015 12:29:59 Field Base: To: Cc: JET BFSBOM-JET ,Sudhir Joshi ,Godfrey Quinny ,Samarendra Padhi Airplanes: Registry Number Variable Number Serial Number Hours Cycles A6-JAD WD762 35158 35843 5108 Inquiry Type: Airplane Repair FAA Form 8100-9 Requested: No Repair and Deviation Record Requested: No Subject: Required NTO to operate the Airplane with Backshells missing from connectors at Door 4R location... Body: FROM: THE BOEING COMPANY TO: Jet Airways (JPL) [MESSAGE NUMBER:JPL-JPL-15-0148-01C] Request MESSAGE DATE: 07 Apr 2015 0116 US PACIFIC TIME / 07 Apr 2015 0816 GMT Your message has been received. If a response has been requested, it will be provided on or before 07-Apr- 2015. This message is sent to the following: Sudhir Joshi, at Jet Lite Samarendra Padhi, at Jet Airways Godfrey Quinny, at Jet Airways SERVICE REQUEST ID: 4-2875866353 -------------------------------------------------------------------------------------------------- Page 1 of ---- 6

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Page 1: NTO Without Backshell PN

Email Message related to Service Request

Number: 4-2875866353

Customer Name: Jet Airways

Owner: Michael Guerra Message Sent: 07-Apr-2015 13:46:40

((GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi)

Message Number: JPL-JPL-15-0148-01C Communication Status: Done

Communication Type: Request

From: Padhi, Samarendra Due: 08-Apr-2015 12:29:59

Field Base:

To:

Cc: JET BFSBOM-JET ,Sudhir Joshi ,Godfrey Quinny ,Samarendra Padhi

Airplanes:

Registry Number Variable Number Serial Number Hours Cycles

A6-JAD WD762 35158 35843 5108

Inquiry Type: Airplane Repair

FAA Form 8100-9 Requested: No Repair and Deviation Record Requested: No

Subject: Required NTO to operate the Airplane with Backshells missing from connectors at Door 4R

location...

Body:

FROM: THE BOEING COMPANY

TO: Jet Airways (JPL)

[MESSAGE NUMBER:JPL-JPL-15-0148-01C] Request

MESSAGE DATE: 07 Apr 2015 0116 US PACIFIC TIME / 07 Apr 2015 0816 GMT

Your message has been received. If a response has been requested, it will be provided on or before 07-Apr-

2015.

This message is sent to the following:

Sudhir Joshi, at Jet Lite

Samarendra Padhi, at Jet Airways

Godfrey Quinny, at Jet Airways

SERVICE REQUEST ID: 4-2875866353

-------------------------------------------------------------------------------------------------- Page 1 of ----6

Page 2: NTO Without Backshell PN

PRIORITY: AOG

ACCOUNT: Jet Airways (JPL)

DUE DATE: 07-Apr-2015

PROJECT:

PRODUCT TYPE: Airplane

PRODUCT LINE: 777

PRODUCT: 777-300

ATA: 4640-00

AIRPLANE (VARIABLE/SERIAL): WD762/35158 REGISTRY: VT-JEP

HOURS/CYCLES:35,843/5,108

SUBJECT: Required NTO to operate the Airplane with Backshells missing from connectors at Door 4R

location...

REFERENCES:

DESCRIPTION:

Description

======================

During VT-JEP (Line no- 637) cabin reconfiguration Qty 02 Backshells were found missing ( PN- DA19977-1)

from connectors at Door 4R location monitor.

Qty 01 was available with a local vendor and procured and installed. We are in the process of sourcing the

backshell P/N DA19977-1 from the market but so far, no response.

Desired Action

======================

Provide us the NTO to operate the aircraft as an interim solution that it is ok to continue without backshell P/N

DA19977-1 till the part is available.

Purchase Order Number (if required)

======================

Samarendra Padhi/Godfrey Quinny

Technical services

Jet Airways

Ph 022 6607 5010

When present, attachment names are listed below this line:

-------------------------------------------------------------------------------------------------- Page 2 of ----6

Page 3: NTO Without Backshell PN

https://myboeingfleet.boeing.com/servicerequests/index.html?entityId=4-

1BK7CVD&entityType=CommunicationMessage

-------------------------------------------------------------------------------------------------- Page 3 of ----6

Page 4: NTO Without Backshell PN

Email Message related to Service Request

Number: 4-2875866353

Customer Name: Jet Airways

Owner: Michael Guerra Message Sent: 07-Apr-2015 20:00:20

((GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi)

Message Number: JPL-JPL-15-0148-02B Communication Status: Done

Communication Type: Boeing Response

From: Due:

Field Base:

To: [email protected],[email protected],[email protected],[email protected]

Cc:

Airplanes:

Registry Number Variable Number Serial Number Hours Cycles

A6-JAD WD762 35158 35843 5108

Inquiry Type: Airplane Repair

FAA Form 8100-9 Requested: No Repair and Deviation Record Requested: No

Subject: Required NTO to operate the Airplane with Backshells missing from connectors at Door 4R

location...

Body:

FROM: THE BOEING COMPANY

TO: Jet Airways (JPL)

[MESSAGE NUMBER:JPL-JPL-15-0148-02B] Boeing Response

MESSAGE DATE: 07 Apr 2015 0730 US PACIFIC TIME / 07 Apr 2015 1430 GMT

The following message is distributed to the following people at Jet Airways:

Samarendra Padhi, Godfrey Quinny

The following message is distributed to the following people at Jet Lite:

Sudhir Joshi

Service Category: Airplane Model: 777Series/Product: 777-300 ATA: 4640-00

SUBJECT: Required NTO to operate the Airplane with Backshells missing from connectors at Door 4R

location...

-------------------------------------------------------------------------------------------------- Page 4 of ----6

Page 5: NTO Without Backshell PN

AIRPLANE (VARIABLE/SERIAL): WD762/35158 REGISTRY: VT-JEP Flight Hours: 35843 Flight

Cycles: 5108

INQUIRY TYPE: Airplane Repair FAA Form 8100-9 Requested: No Repair Design Record Requested:

No

REFERENCES:

/A/ JPL-JPL-15-0148-01C

DESCRIPTION:

During VT-JEP (Line no- 637) cabin reconfiguration Qty 02 Backshells were found missing ( PN- DA19977-1)

from connectors at Door 4R location monitor.

Qty 01 was available with a local vendor and procured and installed. We are in the process of sourcing the

backshell P/N DA19977-1 from the market but so far, no response.

Desired Action

======================

Provide us the NTO to operate the aircraft as an interim solution that it is ok to continue without backshell P/N

DA19977-1 till the part is available.

RESPONSE:

Boeing has reviewed the Ref /A/ message and provides the following response.

Boeing has no technical objection to Jet Airways installing the monitor connector at the 4R Door location with

out the P/N DA19977-1 backshell as an interim solution until the backshell is procured, provided the connector

is secured preventing any possible wire damage or chaffing.

If assistance is needed in obtaining a part, Boeing recommends contacting Boeing AOG Spares at 1-206-662-

7200.

If attachments are referred to, and are not present, please access them by logging into MyBoeingFleet Service

Requests application or contact your Boeing Field Service Representative.

https://myboeingfleet.boeing.com/servicerequests/index.html?entityId=4-

1BJYB19&entityType=CommunicationMessage

Suppliers, please access attachments by logging into Boeing Partner Network Supplier Service Requests

application.

-------------------------------------------------------------------------------------------------- Page 5 of ----6

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Michael Guerra

BCA Boeing Operations Center

The Boeing Company

Seal Beach California

206-544-7500

-------------------------------------------------------------------------------------------------- Page 6 of ----6