nsqf qualification file copa - nqr.gov.innqr.gov.in/sites/default/files/qf copa jan 2017_v1.pdf ·...

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NSQF QUALIFICATION FILE Version 6: Draft of 08 March 2016 COPA 1 CONTACT DETAILS OF THE BODY SUBMITTING THE QUALIFICATION FILE Directorate General of Training (DGT) Government of India, Ministry of Skill Development and Entrepreneurship, Shram Shakti Bhavan, Rafi Marg New Delhi-110001 Name and address of submitting body: Directorate General of Training (DGT) Government of India, Ministry of Skill Development and Entrepreneurship, Shram Shakti Bhavan, Rafi Marg New Delhi-110001 Name and contact details of individual dealing with the submission Name: Shri Deepankar Mallick Position in the organisation: Deputy Director General (T) Address if different from above: Tel number(s): 011-23710485 E-mail address: [email protected] List of documents submitted in support of the Qualifications File 1. Competency-based curriculum (Annexure 1) 2. Placement figures of few ITIs NSDA Reference To be added by NSDA

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Page 1: NSQF QUALIFICATION FILE COPA - nqr.gov.innqr.gov.in/sites/default/files/QF COPA Jan 2017_V1.pdf · NSQF QUALIFICATION FILE Version 6: Draft of 08 March 2016 COPA 1 ... Existence of

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CONTACT DETAILS OF THE BODY SUBMITTING THE QUALIFICATION FILE

Directorate General of Training (DGT)

Government of India, Ministry of Skill Development and Entrepreneurship,

Shram Shakti Bhavan, Rafi Marg

New Delhi-110001

Name and address of submitting body:

Directorate General of Training (DGT)

Government of India, Ministry of Skill Development and Entrepreneurship,

Shram Shakti Bhavan, Rafi Marg

New Delhi-110001

Name and contact details of individual dealing with the submission

Name: Shri Deepankar Mallick

Position in the organisation: Deputy Director General (T)

Address if different from above:

Tel number(s): 011-23710485

E-mail address: [email protected] List of documents submitted in support of the Qualifications File 1. Competency-based curriculum (Annexure 1) 2. Placement figures of few ITIs

NSDA Reference

To be added by NSDA

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SUMMARY

Qualification Title ‘Computer Operator and Programming Assistant’ (COPA)

Qualification Code N/A

Nature and purpose of the

qualification

National Trade Certificate; ; to train the 10th class pass students in

‘COPA’ trade and thus changing a non-worker to worker

Body/bodies which will

award the qualification

National Council for Vocational Training (NCVT)

Body which will accredit

providers to offer courses

leading to the qualification

National Council for Vocational Training (NCVT) affiliates the ITIs

on the basis of accreditation by Quality Council of India (QCI).

Body/bodies which will

carry out assessment of

learners

National Council for Vocational Training (NCVT)

Occupation(s) to which the

qualification gives access

The qualification gives access to jobs such as: • Computer Operator • Programming Assistant

Licensing requirements N/A

Level of the qualification in

the NSQF

Level 4

Anticipated volume of

training/learning required to

complete the qualification

S. No. Course Element

Notional

Training

Hours

1 Professional Skill (Trade Practical) 1260

2 Professional Knowledge (Trade

Theory)

252

3 Employability Skills 110

4 Library & Extracurricular activities 58

5 Project work 160

6 Revision & Examination 240

Total 2080

Entry requirements and/or

recommendations

Passed 10th class examination

Progression from the

qualification

• Can join Apprenticeship programme in industries/ organisations

leading to National Apprenticeship certificate (NAC) in relevant

trade.

• Can join Crafts Instructor Training Scheme (CITS) in the relevant

trade for becoming instructor in ITIs.

Planned arrangements for

the Recognition of Prior

learning (RPL)

1. At present the students who have passed 10th class with

minimum 3 years’ experience in relevant field can appear for

NCVT theory and practical semester examination directly.

2. The students who have passed SCVT examination in COPA

trade can also appear for the NCVT Examination in the relevant

semester and trade directly.

International comparability 1. Existence of any official document suggesting the comparability

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where known of the qualification with the qualifications in other countries is not

known.

2. However, ITI passed out trainees are getting employment in

many Gulf countries, European countries, Australia, New

Zealand, Singapore etc.

Date of planned review of

the qualification.

January 2020

Formal structure of the qualification

Title of component and identification code. Mandatory/

Optional

Estimated

size (learning

hours)

Level

(i) Install and setup operating system and

related software in a desktop computer.

(ii) Create, format and edit document using

word processing application software.

(iii) Create, format, edit and develop a document

by using spreadsheet application software.

(iv) Create and customize slides for

presentation.

(v) Create and manage database file using MS

Access.

(vi) Install, setup/configure, troubleshoot and

secure computer network including Internet.

(vii) Develop static web pages using HTML.

(viii) Develop web pages using Java Script.

(ix) Develop simple spread sheets by

embedding VBA.

(x) Maintain accounts of a company using

accounting software.

(xi) Browse, select and transact using E

commerce websites.

(xii) Secure information from Internet by using

cyber security concept

(xiii) Apply safe working practices.

(xiv) Comply environment regulation and

housekeeping.

(xv) Work in a team, understand and practice

soft skills, technical English to

communicate with required clarity.

(xvi) Understand and explain the concept in

productivity, quality tools, and labour

welfare legislation and apply such in day to

day work to improve productivity & quality.

(xvii) Explain energy conservation, global

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

Mandatory

162

108

108

72

72

108

108

252

288

144

36

36

18

10

35

25

15

3

4

4

4

4

4

4

4

4

4

4

4

4

4

3

5

5

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warming and pollution and contribute in day

to day work by optimally using available

resources.

(xviii) Explain personnel finance,

entrepreneurship and manage/organize

related task in day to day work for personal

& societal growth.

Mandatory

15

5

Please attach any document giving further detail about the structure of the qualification – eg a

Curriculum Document or a Qualification Pack.

Give the titles and other relevant details of the document(s) here. Include page references showing

where to find the relevant information.

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SECTION 1

ASSESSMENT

Body/Bodies which will carry out assessment:

National Council for Vocational Training (NCVT)

How will RPL assessment be managed and who will carry it out?

1. At present the students who have passed 10th class with minimum 3 years’ experience can

appear for NCVT theory and practical semester examination directly.

2. The students who have passed SCVT examination in ‘COPA’ trade can also appear for the

NCVT Examination in the relevant semester and Trade directly. NCVT will carry out the assessment

and State Directorates advertise in newspapers for informing the prospective candidates.

Describe the overall assessment strategy and specific arrangements which have been put in

place to ensure that assessment is always valid, reliable and fair and show that these are in

line with the requirements of the NSQF.

(1) Assessment process:

The assessment for the semester-based qualification is carried out by conducting formative

assessments, and end-of-semester examinations. The internal assessments for theory subjects and

practical are conducted by the concerned instructors for evaluating the knowledge and skill acquired

by trainees and the behavioural transformation of the trainees. This internal assessment is primarily

carried out by collecting evidence of competence gained by the trainees by evaluating them at work

based on assessment criteria, asking questions and initiating formative discussions to assess

understanding and by evaluating records and reports, and sessional marks are awarded to them.

Theory and practical examinations are conducted in Trade theory and Employability Skills. The

question papers for the theory Examinations contain objective type questions. Trade practical

examinations are conducted by the respective State Governments. However, the question papers for

the Trade practical are prepared by NCVT.

The marking pattern and distribution of marks for the qualification are as under:

MARKING PATTERN S. No. Subject for the trade test Maximum marks for the each subject 1 Trade Practical 100

2 Trade Theory 80

Objective type Written Test of 80 marks (Trade Theory 30 Marks & Employability Skills 50 marks)

3 Employability Skills

4 Internal Assessment 20

TOTAL: 200

(2) Minimum pass marks:

40% for each Theory Examination and 25% for each part/section of the Examination separately, and

60% marks for each Trade practical Examination.

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(3) Testing and certifications for the course:

OMR sheet based question paper.

A panel of expert paper setters, who are graduates in the concerned field with minimum 5-7 years

experience, is prepared for setting question papers for the Trade. The panel is vetted by the

Member Secretary, NCVT.

Paper setters are appointed from the panel after the approval of the competent authority for

setting the question paper.

The question papers are then moderated by the Board of Moderation to see if the paper is set as

per the requirement and syllabus.

Printed question papers, packed in sealed covers, are despatched to Banks/Police Stations for

keeping in safe custody.

The question papers are handed over to the Chairman/Principal of the Testing Centre two hours

before the commencement of the Examination.

An Examination Board consisting of representatives of industry/Employer/State Government are

set up to supervise and monitor the conduct of Examinations at every Centre.

Theory and practical Examinations are carried out with invigilators/examiners with the overall

supervision of the Examination Board.

Examiners called for evaluation of practical should have minimum technical qualification of a

Diploma in the respective engineering field. However, when diploma holders not available, the

qualification is suitably relaxed.

Examiners for practical Examinations are appointed preferably from Polytechnics/Engineering

colleges/Industry of repute. Government Departments or from amongst retired qualified personnel

possessing requisite qualifications and sufficient experience in the trade/discipline.

Each State Directorate prepares a panel of Examiners according to the norms as mentioned

above and the Examiners are appointed from the panel.

Flying squads from State Governments as well as the Central Government are constituted to

check malpractices during the conduct of Examinations.

OMR based answer sheets are evaluated by the third party evaluator only. Third party evaluator

is selected for three years by open bidding process.

Evaluation of every practical examination is carried out by the concerned examiner (from industry/

polytechnics) with the overall supervision of the Examination Board in a free and fair manner as

per the assessment criteria.

Till 2014, the marks were compiled by the State Governments as per NCVT guidelines and the

results were declared by the State Governments. At present, the marks are compiled by NCVT on

its portal www.ncvtmis.gov.in and the results are declared by the State Governments.

The successful trainees are awarded National Trade Certificates.

Overall assessment strategy:

Assessment of the qualification evaluates trainees to show that they can integrate knowledge, skills

and values for carrying out relevant tasks as per the defined assessable outcomes and assessment

criteria. The trainees may choose the preferred language for assessment. The underlying principle of

assessment is fairness and transparency. While assessing the trainee, assessor is directed to assess

as per the defined assessment criteria against the assessable outcomes. The evidence of the

competence acquired by the trainees can be obtained by conducting theory and practical

examinations, observing the trainees at work, asking questions and initiating formative discussions to

assess understanding and evaluating records and reports. The ultimate objective of the assessment

is to assess the candidates as per the defined assessment criteria for the assessable/ learning

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outcomes.

Specific Arrangements for assessment:

• Assessment is outcome-based.

• There are formative and summative assessments in Theory and Practical.

• Assessment is carried out in Trade theory, Trade Practical, Workshop Calculation and

Science, Engineering Drawing and Employability Skills.

• While Trade Theory and Trade Practical are used for assessing Trade-related jobs, Workshop

Calculation and Science is used to test trainee’s numerical skills, Drawing is used to test the ability of

the trainee to draw and read sketches and Employability skills is used to test the communication,

professional language, leadership, entrepreneurship and team-work abilities of the trainee.

• In addition to demonstration of theory and practical knowledge, trainees get a chance to

present total personality.

Quality assurance activities:

• Question papers are set by external paper setters

• Evaluation of Theory Examinations is done by third-part agency. Third party evaluator is

selected for three years by open bidding process.

• Trade Practical is examined by External Examiner (as explained above).

Please attach any documents giving further information about assessment and/or RPL.

Give the titles and other relevant details of the document(s) here. Include page references showing

where to find the relevant information.

ASSESSMENT EVIDENCE

Complete a grid for each component as listed in “Formal structure of the the qualification” in

the Summary.

NOTE: this grid can be replaced by any part of the qualification documentation which shows the same

information – ie Learning Outcomes to be assessed, assessment criteria and the means of

assessment.

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Title of Component: Computer Operator and Programming Assistant (COPA)

Assessable Outcomes and Assessment Criteria

GENERIC LEARNING/ ASSESSABLE OUTCOME

LEARNING / ASSESSABLE OUTCOME

ASSESSMENT CRITERIA

1. Apply safe working practices.

1.1 Follow and maintain procedures to achieve a safe working environment in line with occupational health and safety regulations and requirements and according to site policy.

1.2 Recognize and report all unsafe situations according to site policy.

1.3 Identify and take necessary precautions on fire and safety hazards and report according to site policy and procedures.

1.4 Identify, handle and store / dispose off dangerous goods and substances according to site policy and procedures following safety regulations and requirements.

1.5 Identify and observe site policies and procedures in regard to illness or accident.

1.6 Identify safety alarms accurately.

1.7 Report supervisor/ Competent of authority in the event of accident or sickness of any staff and record accident details correctly according to site accident/injury procedures.

1.8 Identify and observe site evacuation procedures according to site policy.

1.9 Identify Personal Productive Equipment (PPE) and use the same as per related working environment.

1.10 Identify basic first aid and use them under different circumstances.

1.11 Identify different fire extinguisher and use the same as per requirement.

2. Comply environment regulation and housekeeping.

2.1 Identify environmental pollution & contribute to the avoidance of instances of environmental pollution.

2.2 Deploy environmental protection legislation & regulations

2.3 Take opportunities to use energy and materials in an environmentally friendly manner

2.4 Avoid waste and dispose waste as per procedure

2.5 Recognize different components of 5S and apply the same in the working environment.

3. Work in a team, understand and practice soft skills, technical English to communicate with

3.1 Obtain sources of information and recognize information.

3.2Use and draw up technical drawings and documents.

3.3 Use documents and technical regulations and occupationally related provisions.

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SPECIFIC LEARNING/ ASSESSABLE OUTCOME

SEMESTER-I

LEARNING / ASSESSABLE OUTCOME

ASSESSMENT CRITERIA

7. Install and setup operating system and related software in a desktop computer.

7.1 Assemble computer and configuring the CMOS setup.

7.2 Install and configure OS and application software.

7.3 Install the printer and other peripheral devices.

7.4 Burn DVD

7.5 Troubleshoot the PC

7.6 Execute DOS and LINUX commands

7.7 Customize Windows and LINUX OS.

8. Create, format and edit document using word

8.1 Identify Word tools in the Ribbon.

8.2 Create a resume using various tools.

required clarity.

3.4 Conduct appropriate and target oriented discussions with higher authority and within the team.

3.5 Present facts and circumstances, possible solutions &use English special terminology.

3.6 Resolve disputes within the team

3.7 Conduct written communication.

4. Understand and explain

the concept in productivity,

quality tools, and labour

welfare legislation and

apply such in day to day

work to improve

productivity & quality.

4.1 Semester examination to test the concept in productivity, quality

tools and labour welfare legislation.

4.2 Their applications will also be assessed during execution of assessable outcome.

5. Explain energy

conservation, global

warming and pollution and

contribute in day to day

work by optimally using

available resources.

5.1 Semester examination to test knowledge on energy conservation, global warming and pollution.

5.2 Their applications will also be assessed during execution of assessable outcome.

6. Explain entrepreneurship and manage/organize related task in day to day work for personal & societal growth.

6.1 Semester examination to test knowledge on entrepreneurship.

6.2 It’s applications will also be assessed during execution of

assessable outcome.

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processing application software.

8.3 Design and print Magazine covers using various tools.

8.4 Demonstrate the use of shortcut keys , autocorrect and macros.

8.5 Perform Mail merge in MS Word.

8.6 Typing practice using open source typing tutor tools.

9. Create, format, edit and develop a workbook by using spreadsheet application software.

9.1 Create tables, chart and print using various functions and formulas, apply Conditional formatting.

9.2 Create a table and Perform Sorting; filtering, Subtotal, validation and goal seek on a table.

9.3 Prepare a pivot table and chart on any existing table.

10. Create and customize slides for presentation.

10.1 Edit images with Open Office Applications.

10.2 Create Slides and run slideshows.

10.3 Format objects, add Audio and Video.

10.4 Use Open Office for creating presentations.

11. Create and manage database file by using MS Access.

11.1 Create simple application on Relational Database in MS Access using data validation, filters, sorting, forms, query, report and macro.

11.2 Import , Export, Link, Backup and Retrieve database in MS Access.

12. Install, setup/configure, troubleshoot and secure computer network including Internet.

12.1 Identify different cables and connectors used in networking.

12.2 Assign Computer Name and workgroup to a computer

12.3 Prepare UTP cross cable & connect computers

12.4 Share a printer with Network

12.5 Share Internet using Windows Tools

12.6 Check Network connectivity

12.7 Configure HUB & Switch

12.8 Configure DHCP and firewall

12.9 Setup Video conferencing

12.10 Secure Network with various tools

12.11 Practice Web Browsing and create E Mail ID and sending receiving mails

12.12 Perform text chat and video chat using social network sites

12.13 Configure Outlook Express

12.14 Use Skype and Google+ or any other video conferencing site.

13. Develop static web pages using HTML.

13.1 Create simple static Web Pages using HTML tags.

13.2 Create simple static WebPages using internal styles (CSS) and external style.

13.3 Design static web pages using Kompozer.

SEMESTER-II

14. Develop web pages using Java Script.

14.1 Design a dynamic Web Page in JavaScript using various operators.

14.2 Design a dynamic Web Page in JavaScript using various control statements and looping structures.

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14.3 Design a dynamic Web Page in JavaScript using strings and functions.

14.4 Design a dynamic Web Page in JavaScript using Arrays and objects.

14.5 Design a dynamic Web Page in JavaScript using Web Forms and images.

15. Develop simple spread sheets by embedding VBA.

15.1 Create various types of macros in MS Excel.

15.2 Develop and execute a program in VBA using various operators and data types.

15.3 Develop and execute a program in VBA using control statements and looping structures.

15.4 Develop and execute a program in VBA using strings and functions.

15.5 Develop and execute a program in VBA using Arrays.

15.6 Design a VBA User Form and develop program using various control buttons and boxes.

16. Maintain accounts of a company using accounting software.

16.1 Create a company in Tally.

16.2 Create opening ledgers using an existing Balance Sheet.

16.3 Post voucher in tally in different modes.

16.4 Performing Cost Centre & Cost category.

16.5 Manufacture and transfer materials in Tally.

16.6 Show P/L A/c, Balance Sheet and other reports.

16.7 Apply Budget.

16.8 Post VAT & Service Tax related entry in Tally

17. Browse, select and transact using E-commerce websites.

17.1 Place order for products from E commerce websites for purchase.

17.2 Upload a product in E Commerce site for sale.

17.3 Identify security issues in E- commerce and payment operations.

18. Secure information from Internet by using cyber security concept.

18.1 Provide firewall security for Internet connection and Network System.

18.2 Make backup copies of important file, data and information.

18.3 Secure your Wi-Fi networks using wireless security features.

Means of assessment 1

Assessment will be evidence based comprising the following: Job carried out in labs/workshop Record book/ daily diary Answer sheet of assessment

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Viva-voce Progress chart Attendance and punctuality Assignment Project work

Means of assessment 2

Pass/Fail

The minimum pass percentage is 40% for each Theory Examination and 25% for each

part/section of the Examination separately, and 60% marks for each Trade practical

Examination.

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SECTION 2 EVIDENCE OF LEVEL

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OPTION A

Title/Name of qualification/component: COPA Level: 4

NSQF Domain Outcomes of the Qualification/Component How the job role relates to

the NSQF level

descriptors

NSQF

Level

Process

Familiar, Predictable, Routine Situations of Clear Choice

Create, format and edit document using word processing application software.

o Create a resume using various tools.

o Design and print Magazine covers using various tools.

Create, format, edit and develop a document by using spreadsheet application

software.

o Create tables, chart and print using various functions and formulas,

apply Conditional formatting.

o Create a table and Perform Sorting; filtering, Subtotal, validation and

goal seek on a table.

Create and customize slides for presentation.

Create and manage database file using MS Access.

o Create simple application on Relational Database in MS Access using

data validation, filters, sorting, forms, query, report and macro

Install, setup/configure, troubleshoot and secure computer network including

Internet. o Secure Network with various tools

o Check Network connectivity

o Configure HUB & Switch

o Configure DHCP and firewall

Develop static web pages using HTML.

o Create simple static Web Pages using HTML tags.

In all the learning outcomes

for example ‘Create, format

and edit document using

word processing application

software’ and ‘Create and

customize slides for

presentation’, the learner

will be required to choose

appropriate tools, formats,

templates, shortcut keys as

per the requirement of the

job. The work will however

be done within a familiar,

predictable and routine

range of situations as

mentioned in the

assessment criteria.

Thus the learner requires to

demonstrate ability to work

in familiar, predictable,

routine, situation of clear

4

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Title/Name of qualification/component: COPA Level: 4

NSQF Domain Outcomes of the Qualification/Component How the job role relates to

the NSQF level

descriptors

NSQF

Level

o Create simple static WebPages using internal styles (CSS) and

external style.

Develop web pages using Java Script.

o Design a dynamic Web Page in JavaScript using various operators.

o Design a dynamic Web Page in JavaScript using various control

statements and looping structures.

o Design a dynamic Web Page in JavaScript using strings and

functions.

o Design a dynamic Web Page in JavaScript using Arrays and objects.

o Design a dynamic Web Page in JavaScript using Web Forms and

images.

Develop simple spread sheets by embedding VBA.

o Develop and execute a program in VBA using various operators and

data types.

o Develop and execute a program in VBA using control statements and

looping structures.

o Develop and execute a program in VBA using strings and functions.

o Develop and execute a program in VBA using Arrays.

o Design a VBA User Form and develop program using various control

buttons and boxes.

choice.

And the NSQF level as per

this descriptor will be 4.

Professional

knowledge

Knowledge of facts in a field of work or study

Introduction to computer system. Concepts of Hardware and Software.

Function of motherboard components and various processors.

Various Input/ Output devices in use and their features.

The learner will need to be

well versed with Factual

knowledge of field of

computer hardware,

4

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Title/Name of qualification/component: COPA Level: 4

NSQF Domain Outcomes of the Qualification/Component How the job role relates to

the NSQF level

descriptors

NSQF

Level

Main features of Windows OS

Basic Hardware and software issues and their solutions.

Usage of Application software and Antivirus.

Line Interface & Linux Operating Systems

Introduction to the various applications in MS office.

Introduction to Word features, Office button, toolbars.

Introduction to Excel features and Data Types.

Cell referencing and linking Sheets.

Introduction to various functions in all categories of Excel.

Concepts of sorting, filtering and validating data

Introduction to Open Office.

Introduction to the properties and editing of images.

Introduction to different formats of images and their uses.

Overview of popular databases, RDBMS, OODB and NOSQL.

Rules for designing good tables. Integrity rules and constraints in a table.

Relationships in tables.

Introduction to various types of Queries and their uses.

Designing Access Reports and Forms.

Network topologies. Introduction to LAN, WAN and MAN.

Network components, viz. Modem, Hub, Switch, Router, Bridge, Gateway etc.

Network Cables, Wireless networks and Blue Tooth technology.

JavaScript Basics – Data types, Variables, Constants and Conversion

between data types.

Arithmetic, Comparison, Logical Operators in JavaScript. Operator

software and various

applications for example

‘Introduction to the various

applications in MS office’,

‘Introduction to Word

features, Office button,

toolbars’ and ‘Introduction

to Excel features and Data

Types’

Hence NSQF Level is 4 for

this descriptor

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17

Title/Name of qualification/component: COPA Level: 4

NSQF Domain Outcomes of the Qualification/Component How the job role relates to

the NSQF level

descriptors

NSQF

Level

precedence.

Program Control Statements and loops in JavaScript.

Arrays in JavaScript – concepts, types and usage.

The String data type in JavaScript. Introduction to String, Math and Date.

Properties, events and methods associated with the Button, Check Box, Label,

Combo Box, Group Box, Option Button, List Box, Scroll Bar and Spin button

controls.

VBA Data types, Variables and Constants.

Operators in VBA and operator precedence.

Mathematical Expressions in VBA.

Basics of Accounting, Golden Rules of Accounting, Voucher Entry, Ledger

Posting, Final Accounts Preparation.

Cash Book. Ratio Analysis, Depreciation, Stock Management.

Analysis of VAT, Cash Flow, Fund Flow Accounting.

Introduction to Tally, features and Advantages.

Implementing accounts in Tally.

Double entry system of book keeping.

Costing Systems, Concepts of Ratios, Analysis of financial statements.

Inventory Basics, POS Invoicing, TDS, TCS, FBT, VAT & Service Tax.

Tally Interface in Different Languages.

Professional

skill

Recall and demonstrate practical skill, routine and repetitive in narrow

range of application using appropriate rule and tool

Create, format and edit document using word processing application software.

The learner after the trainer

will be able to work

independently and recall

4

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Title/Name of qualification/component: COPA Level: 4

NSQF Domain Outcomes of the Qualification/Component How the job role relates to

the NSQF level

descriptors

NSQF

Level

o Identify Word tools in the Ribbon.

o Create a resume using various tools.

o Design and print Magazine covers using various tools.

o Demonstrate the use of shortcut keys, autocorrect and macros.

o Perform Mail merge in MS Word.

o Typing practice using open source typing tutor tools.

Create, format, edit and develop a workbook by using spread-sheet

application software.

o Create tables, chart and print using various functions and formulas,

apply Conditional formatting.

o Create a table and Perform Sorting; filtering, Subtotal, validation and

goal seek on a table.

o Prepare a pivot table and chart on any existing table.

Create and customize slides for presentation.

o Edit images with Open Office Applications.

o Create Slides and run slideshows.

o Format objects, add Audio and Video.

o Use Open Office for creating presentations.

Create and manage database file by using MS Access.

o Create simple application on Relational Database in MS Access using

data validation, filters, sorting, forms, query, report and macro.

o Import , Export, Link, Backup and Retrieve database in MS Access.

Install, setup/configure, troubleshoot and secure computer network including

Internet.

and demonstrate practical

skill, routine and repetitive

in narrow range of

application, using

appropriate rule and tool as

per the job given to them.

This can be ascertained by

reading the Assessment

Criteria.

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Title/Name of qualification/component: COPA Level: 4

NSQF Domain Outcomes of the Qualification/Component How the job role relates to

the NSQF level

descriptors

NSQF

Level

o Identify different cables and connectors used in networking.

o Assign Computer Name and workgroup to a computer

o Prepare UTP cross cable & connect computers

o Share a printer with Network

o Share Internet using Windows Tools

o Check Network connectivity

o Configure HUB & Switch

o Configure DHCP and firewall

o Setup Video conferencing

o Secure Network with various tools

o Practice Web Browsing and create E Mail ID and sending receiving

mails

o Perform text chat and video chat using social network sites

o Configure Outlook Express

o Use Skype and Google+ or any other video conferencing site.

Develop static web pages using HTML.

o Create simple static Web Pages using HTML tags.

o Create simple static WebPages using internal styles (CSS) and

external style.

o Design static web pages using Kompozer.

Develop web pages using Java Script.

o Design a dynamic Web Page in JavaScript using various operators.

o Design a dynamic Web Page in JavaScript using various control

statements and looping structures.

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20

Title/Name of qualification/component: COPA Level: 4

NSQF Domain Outcomes of the Qualification/Component How the job role relates to

the NSQF level

descriptors

NSQF

Level

o Design a dynamic Web Page in JavaScript using strings and

functions.

o Design a dynamic Web Page in JavaScript using Arrays and objects.

o Design a dynamic Web Page in JavaScript using Web Forms and

images.

Develop simple spread sheets by embedding VBA.

o Create various types of macros in MS Excel.

o Develop and execute a program in VBA using various operators and

data types.

o Develop and execute a program in VBA using control statements and

looping structures.

o Develop and execute a program in VBA using strings and functions.

o Develop and execute a program in VBA using Arrays.

o Design a VBA User Form and develop program using various control

buttons and boxes.

Maintain accounts of a company using accounting software.

o Create a company in Tally.

o Create opening ledgers using an existing Balance Sheet.

o Post voucher in tally in different modes.

o Performing Cost Centre & Cost category.

o Manufacture and transfer materials in Tally.

o Show P/L A/c, Balance Sheet and other reports.

o Apply Budget.

o Post VAT & Service Tax related entry in Tally

The learner will also be

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Title/Name of qualification/component: COPA Level: 4

NSQF Domain Outcomes of the Qualification/Component How the job role relates to

the NSQF level

descriptors

NSQF

Level

Browse, select and transact using E-commerce websites.

o Place order for products from E commerce websites for purchase.

o Upload a product in E Commerce site for sale.

o Identify security issues in E- commerce and payment operations.

Secure information from Internet by using cyber security concept.

o Provide firewall security for Internet connection and Network System.

o Make backup copies of important file, data and information.

o Secure your Wi-Fi networks using wireless security features.

Using quality concepts

Understand and explain the concept in productivity, quality tools, and labour

welfare legislation and apply such in day to day work to improve productivity &

quality.

responsible for own quality

of work and will have to use

quality tools to check own

work to ensure

conformance to

requirements of the job.

Hence NSQF Level is 4 for

this descriptor

Core skill

Language to communicate written or oral, with required clarity

Obtain sources of information and recognize information.

Use and draw up technical drawings and documents.

Use documents and technical regulations and occupationally related

provisions.

Conduct appropriate and target oriented discussions with higher authority and

within the team.

Present facts and circumstances, possible solutions &use English special

terminology.

Resolve disputes within the team

The work of a computer

operator involves creating

documents, presentation

slides, writing programs,

using formulas in

spreadsheets, etc on the

computer which requires

competence in written

language with required

clarity.

4

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Title/Name of qualification/component: COPA Level: 4

NSQF Domain Outcomes of the Qualification/Component How the job role relates to

the NSQF level

descriptors

NSQF

Level

Conduct written communication.

Skill to basic arithmetic and algebraic principles

Create tables, chart and print using various functions and formulas, apply

Conditional formatting.

Create a table and Perform Sorting; filtering, Subtotal, validation and goal

seek on a table.

Prepare a pivot table and chart on any existing table.

Create simple application on Relational Database in MS Access using data

validation, filters, sorting, forms, query, report and macro

Performing Cost Centre & Cost category.

Apply Budget.

Basic understanding of social political and natural environment

Comply environment regulation and housekeeping.

o Identify environmental pollution & contribute to the avoidance of

The learner will also need to

communicate with team

supervisor to understand

the job and explain ones

work which requires

competence in oral

language, with required

clarity.

The learner will have to be

skilled in basic arithmetic

and algebraic principles in

order to work with formulas

and accounts related work

The learner will also need to

have basic understanding of

social political and natural

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Title/Name of qualification/component: COPA Level: 4

NSQF Domain Outcomes of the Qualification/Component How the job role relates to

the NSQF level

descriptors

NSQF

Level

instances of environmental pollution.

o Deploy environmental protection legislation & regulations

o Take opportunities to use energy and materials in an environmentally

friendly manner

o Avoid waste and dispose waste as per procedure

o Recognize different components of 5S and apply the same in the

working environment.

environment as mentioned

in the learning outcome for

example ‘Comply

environment regulation and

housekeeping’

Hence NSQF Level is 4 for

this descriptor

Responsibility

Install and setup operating system and related software in a desktop

computer.

Create, format and edit document using word processing application software.

Create, format, edit and develop a document by using spread-sheet

application software.

Create and customize slides for presentation.

Create and manage database file using MS Access.

Install, setup/configure, troubleshoot and secure computer network including

Internet.

Develop static web pages using HTML.

Develop web pages using Java Script.

Develop simple spread sheets by embedding VBA.

Maintain accounts of a company using accounting software.

Browse, select and transact using E commerce websites.

Secure information from Internet by using cyber security concept

Apply safe working practices.

The computer operator and

programming assistant has

to perform all the learning

outcomes independently

and as per requirements of

the job, hence is

responsible for own work

and learning.

Hence NSQF Level is 4 for

this descriptor

4

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Title/Name of qualification/component: COPA Level: 4

NSQF Domain Outcomes of the Qualification/Component How the job role relates to

the NSQF level

descriptors

NSQF

Level

Comply environment regulation and housekeeping.

Work in a team, understand and practice soft skills, technical English to

communicate with required clarity.

Understand and explain the concept in productivity, quality tools, and labour

welfare legislation and apply such in day to day work to improve productivity &

quality.

Explain energy conservation, global warming and pollution and contribute in

day to day work by optimally using available resources.

Explain personnel finance, entrepreneurship and manage/organize related

task in day to day work for personal & societal growth.

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SECTION 3 EVIDENCE OF NEED

What evidence is there that the qualification is needed?

Some of the employers are BHEL, HAL, Railways etc. The COPA pass-outs are mainly absorbed

in private sector.

Can also become Instructor in Government and Private ITI after doing CITS (Craft Instructor)

course.

Placement records from few ITIs are enclosed.

What is the estimated uptake of this qualification and what is the basis of this estimate?

The employment prospect for this qualification is very high. There is also high demand for starting

the training programme on this trade amongst new institutes. As of now the total seating capacity of

the training programme is 1,06,782 (including 30% supernumeraries) approximately in 2,110 ITIs.

What steps were taken to ensure that the qualification(s) does (do) not duplicate already

existing or planned qualifications in the NSQF?

The qualification is originally designed and approved by NCVT for the Craftsmen Training Scheme

and is in existence for the last 60 years. NCVT has been entrusted with the responsibilities of

prescribing standards and curricula for craftsmen training, advising the Government of India on the

overall policy and programmes, conducting All India Trade Tests and awarding National Trade

Certificates.

What arrangements are in place to monitor and review the qualification(s)? What data will

be used and at what point will the qualification(s) be revised or updated?

• Mentor Council (MC) for the IT and ITES sector was formed in 2014 to review the

curriculum of this qualification under the sector.

• CSTARI, the research wing of DGT, reviews and updates the qualification, in consultation

with industries and other stakeholders, on a regular basis by conducting trade committee meetings.

• DGT will keep on doing continuous comparative study in the trade by referring to relevant

upcoming qualifications in the National Qualifications Register (NQR) and relevant sectors.

Please attach any documents giving further information about any of the topics above.

Give the titles and other relevant details of the document(s) here. Include page references showing

where to find the relevant information.

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SECTION 4 EVIDENCE OF PROGRESSION

What steps have been taken in the design of this or other qualifications to ensure that there is

a clear path to other qualifications in this sector?

Qualifying trainee will obtain an NCVT Certificate in COPA trade has following progression:

i) National Apprenticeship Certificate

ii) National Craft Instructor Certificate under CITS

Please attach any documents giving further information about any of the topics above.

Give the titles and other relevant details of the document(s) here. Include page references showing

where to find the relevant information.