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    Strategic Planning andbudget concepts for Patient

    Care

    www.company.com

    Wilfredo P. Laberinto II, RN

    Masterand

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    www.company.com

    Objectives

    Described the importance of anorganizations mission and philosophy

    and the impact of these on the structureand behavior of the organization.

    Define the purpose and identify the stepsin the strategic planning process.

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    www.company.com

    Be able to articulate the importance ofaligning the organizations strategicvision both with the goals and values of

    the communities served by the

    organization.

    Have the basic understanding ofcommon organizational structures and a

    framework for examining the purposeand the advantages and the

    disadvantages of each

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    Provide an overview of the budget

    concepts for Patient care process

    including

    Budget development

    Implementation

    PerformanceBudget approval and

    monitoring

    Evaluation

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    www.company.com

    Mission

    Expression of the purpose or reasonfor existence of the organization.

    Declaration of its primary driving forceor its vision.

    A Mission statement

    tells the fundamental purpose of the

    organization. It defines the customerand the critical processes. It informs

    you of the desired level of performance

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    www.company.com

    VISION

    Desired or intended future state of an

    organization or enterprise in terms of its

    fundamental objective and/or strategic

    direction.

    A Vision statement outlines what theorganization wants to be, or how it

    wants the world in which it operates to

    be. It concentrates on the future. It is a

    source of inspiration. It provides clear

    decision-making criteria.

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    www.company.com

    Philosophy

    Embedded in the mission statement.

    It is the principles and beliefs that directthe organizations behavior.

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    Values

    May be formally stated and explicit, ormay be implicit and part of the

    organizational culture

    Its is always become part of theorganizational cultures.

    Norms , traditions

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    Strategic Planning

    Sum total or outcome of the processes byan organization.

    Provides unified vision and goals for theorganization

    Helps ensure that the needed resourcesare available to carry out initiatives

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    Purpose of Strategic Planning

    It is important that everyone has the sameidea or vision for where the organization is

    headed.

    A good plan can help to ensure that theneeded resources are available to carry out

    the initiatives that have been identified as

    important to the unit

    A clear plan allows the manager to selectamong seemingly equal alternatives

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    Steps in

    Strategic Planning Process

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    www.company.com

    Step 1

    Environmental Assessment

    A situational assessment requiring a broadview of the organizations current

    environment

    An external assessmentAttempts to view trends and future issues and

    needs that could impact the organization

    An internal assessment Seeks to inventory the organizations assets

    and liabilities

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    SWOT Analysis

    Tool for conducting environmentalassessments

    Identifies both strengths and weaknesses inthe internal environment and opportunities

    and threats in the external environment

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    S - Strength

    Those things that you do well, the high

    value or performance points

    It can be tangible:

    Loyal customers

    Efficient distribution channelsVery high quality products

    Excellent financial condition

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    W - Weakness

    Those things that prevent you from doing

    what you really need to do

    Since it is internal, they are within yourcontrol it includes:

    Bad leadership, Unskilled workforce, Insufficient resources, Poor product quality, Slow distribution and delivery channels, Outdated technologies, Lack of planning.

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    O - Opportunity

    Potential areas for growth and higher

    performance

    External in nature marketplace,

    unhappy customers with competitors,better economic conditions, more open

    trading policies,

    Internal opportunities should beclassified as Strengths

    Timing may be important forcapitalizing on opportunities

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    T - Threat

    Challenges confronting the organization,

    external in nature

    It can take a wide range bad presscoverage, shifts in consumer behavior,substitute products, new regulations, . . .

    Useful to classify or assign probabilitiesto threats

    More accurate in identifying threats, thebetter position you are for dealing with

    the sudden ripples of change

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    Step 2

    Community and stakeholder

    assessment

    Stakeholder person, group, ororganization that has vested interest in

    the program or project under review.

    Stakeholder Assessment a systematicconsideration off all potential

    stakeholders to ensure that the needsof each of these stakeholders are

    incorporated in the planning phase.

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    Other Methods of

    assessment

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    Survey and questionnaires

    used when there is a large number of

    stakeholders and there is a general idea

    of options available.

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    www.company.com

    Focus group interview

    A group of individuals selected because

    of their common characteristics.

    They respond to question about a topic in

    which they are expected to have interest

    or expertise.

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    Advisory Board

    Selected from various constituencies

    affected by a proposed program.

    They dont have formal authority over the

    program, but it is instrumental in reviewing

    the planned program and making

    recommendations and suggestions.

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    Step 3

    Reviews on Literature to Identified

    program

    Completed prior to strategic planning or

    beginning any new project or program,

    Allow to identify similar programs, theirstructures and organization, potentialproblems and pitfalls success.

    To have an understanding of themethods and strategies identified in the

    literature.

    Searching of best practices and bestevidence of how to conduct a program.

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    www.company.com

    Step 4Relationship of Strategic planning to the

    organizations Planning the organizations

    Mission

    It must be examined with an eye to thepurpose or mission of the organization.

    Sometimes organization gets intotrouble when they move too far afield of

    their core mission,

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    www.company.com

    Each new project needs to be evaluatedon light of its congruence with the main

    mission that has been identified.

    New projects should be in line with themission, Otherwise, there is a risk that

    the new programs will drain energy from

    the main mission.

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    Step 5

    Planning Goals and Objectives

    Once identified, they need to beprioritized according to:

    a.Strategic Importanceb.Resource requiredc.Time and effort involved

    d.Time line should be set.

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    Step 6

    Developing a Marketing Plan

    Communicated to all involvedconstituencies.

    -When planning to implement a newinformation system to ensure that itremains competitive in the market.

    If there has not been adequate thoughtto communication across the

    organization about the project, there is;

    Less chance of success

    Greatest risk of poor cooperation.

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    www.company.com

    Key factors that influences patient care

    is the

    Cost involved in the delivery ofservice

    Resources- people

    Equipments

    Time

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    The challenges in health care are;

    Ensure that the quality of care

    Caliber of the staff should not becompromised

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    Final Step

    Evaluation

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    BUDGET

    - Income generated as compared to the

    expenses needed to deliver the services

    offered.

    - Connection between operational planningand allocation of resources.

    Profit Is determined by the

    relationship of income to expenses,

    profitability result when the income is

    higher than the expenses.

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    Types of Budget

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    A. Operational Budget

    Accounts for the income and expenses

    associated with day by day activity within

    a department or organization.

    A financial tool that outlines anticipated

    revenue and expenses over a specific

    period.

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    Accounting

    A process which is an activity that

    managers engage in to record and report

    financial transaction and data, assist withbudget documentation.

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    Revenue generation

    is based on billable services and

    expenses associated with the;

    Equipments Supplies Staffing

    Other indirect cost

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    Revenue came from;

    Number of patients stay

    Number of hour spent for a procedure

    Types of procedure delivered to the

    patient

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    B. Capital Budget

    Accounts for purchase of major new or

    replacement equipment.

    Equipments is purchased when newtechnology becomes available

    When older equipment needs to beupdated

    Growing maintenance of equipmentsbecause of age-related factors.

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    Capital purchase

    are based upon the equipment costand the life expectancy

    (Also known as shelf life).

    How long the equipments is expected

    to perform over time.

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    C. Construction Budget

    It is developed when renovation ornew structures are planned for

    improvements of facilities and services

    offered.Generally include;

    Labor

    Materials Building permits Inspections Equipments needed

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    Budget Preparation

    Before beginning of the budget year most

    organization devote approximately

    6 months to preparing and developing

    its budget allocation.

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    Fundamental elements that

    influences budget allocation

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    Demographic Information

    It identifies unique market

    characteristics such as the following

    Age,

    Sex Race Income

    Behavior

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    Competitive Analysis

    It probes into how the competition is

    performing as compared to other

    health care organization.

    Location New or existing services

    Technology Examines other hospitals or practices ,strength and weaknesses

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    Regulatory Influences

    Changes are influenced by several

    governing bodies.

    Play a role in reimbursement byensuring states law are adhered tothrough approval and accreditation.

    A government agency that ensure; Health care security for beneficiariesAdminister Federal control Quality assurance Fraud and abuse prevention

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    Strategic Plans

    That map out the direction for theorganization over several years.

    Clearly defined steps to meet thegoals

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    Scope of Services and Goals

    It is important to examine theindividual department thoroughly

    It is helpful because it providesinformation related to the types ofservice and the sites at which services

    are offered like;

    Usual treatment procedures

    Hours of operation

    Types of patient/customer groups.

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    Goals may includes;

    New technology or treatment Patient education

    Special patient care environment Training of new service to beimplement to technical staff member

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    BUDGET DEVELOPMENT

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    www.company.com

    Revenue

    Is income generated through a variety of

    means like;

    Billable patients services

    Laboratory Drug therapy Physical therapy Surgical procedures

    In patients units

    Investment Donation to the organization Third Party payer

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    www.company.com

    Third Party payer

    Private Health Insurances another form of payment shouldered by

    agencies who covers payment for room,

    board, test and therapy during apredetermined length of hospital stay.

    Public health Insurance Like PHILHEALTH shoulder a portion of

    amount to be paid by the patient.

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    www.company.com

    A. Direct expenses

    Expenses direct associated with the

    patient, such as ;

    Medical and surgical supplies Medicine/drugs.

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    B. Indirect expenses

    For items such as ;

    Gas,

    Electricity

    Phone lines.

    They are not directly related to patient

    care

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    Fixed Cost

    Constant and not related to productivity

    or volume such as;

    Cost of building Equipments depreciation,

    Utilities

    Administrative salaries.

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    Variable Cost

    Fluctuate depending upon the;

    Volume or Patients census

    Types of care required.

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    Supplies

    Purchased in bulk and sold inquantity.

    Expenses of the items has to becalculated and backed out of the bulk

    figure to accurately depict the expense

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    Labor

    Expense associated with;

    Medical Care

    Nursing Care.

    It includes salaries and benefits itaccounts for 50% to 60% of operational

    cost.

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    Staffing

    The amount of staff and types of staff

    are often accounted for.

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    Unproductive time

    it is also calculated in the budget

    because there has to be a staff coverage

    when nurses or other staff members are

    not working. It includes Sick leave Vacation leave Holidays Continuous education/ Trainings

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    BUDGET APPROVAL AND

    MONITORING

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    Once developed, Budget aresubmitted to administration for review

    and final approval. The approval process may take

    several months as the unit budgets

    are combined to determine the overall

    budget for the health careorganization.

    Senior management oftenrepresenting finance and operations

    makes the final decision regarding

    acceptance of budget

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    The purpose of monitoring is to ensurethat the revenue is generated consistent

    with projected productivity andstandards.

    If volumes decreased and the expensesincrease then thats the time manager

    needs to determine actions arenecessary to bring the cost down.

    The entire health care team isresponsible for ensuring that the

    expenses are kept within the budgeted

    amount and that the volume or census

    is maintained.

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    End of Presentation

    Thank You