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NRCan Pulse Check Survey Part 2: A deeper dive into open-ended questions July 24, 2020

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Page 1: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

NRCan Pulse Check Survey

Part 2: A deeper dive into open-ended questions

July 24, 2020

Page 2: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

2

Overview

The following slides present the results of your detailed responses and recommendations from the NRCan

Re-entry to the Workplace Survey conducted in June 2020.

This is a continuation of the “NRCan Pulse Check Survey: Overview of Results” presentation.

Page 3: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

3

Re-entry to the workplace

Q7. How do you anticipate your future re-entry to the workplace?

18%

26%

30%

32%

44%

61%

Other (please specify)

Not looking forward to it

Looking forward to it

Anticipating stress and anxiety

Uncertain because of unknowns

I hope to continue working from home

See next slide for detailsN=2143

Page 4: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

4

“Other” Responses

Q7. How do you anticipate your future re-entry to the workplace?

11

12

16

20

42

167

More mgmt guidance

Office layout changes

Mixed feelings about return

Commuting and transit concerns

Family needs

Part-time telework

18% of respondents selected “Other (please specify)”

Page 5: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

5

Re-entry to the workplace

Q8. What are your biggest concerns about re-entry to the workplace?

19%

5%

18%

31%

31%

55%

58%

60%

61%

Other (please specify)

I have none

Not being able to go back for a long time

Commuting to the office via public transit

Re-entry without a proper plan in place

Getting sick from being close to others at work

Others in the workplace not respecting necessary protocols

Bringing the virus home to a family member

Losing the flexibility of working from home

See next slide for details N=2139

Page 6: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

6

“Other” Responses

Q8. What are your biggest concerns about re-entry to the workplace?

2

2

3

6

7

8

23

33

34

44

80

Workload

Air circulation

Fieldwork delays

Harassment concerns

PPE availability

Budgetary concerns

Office layout concerns

Parking

Exposure in common areas

Applying new protocols

Childcare

19% of respondents selected “Other (please specify)”

Page 7: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

7

Re-entry to the workplace

Q9. For me to feel safe to re-enter the workplace, I think my employer must:

N=212211%

2%

5%

6%

9%

10%

18%

19%

20%

Other (please specify)

Ensuring all employees wear masks in the workplace

I'm unconcerned about COVID-19 and would re-enter the workplace immediately

Reconfigure offices to ensure social distancing

Wait until schools and daycares are safely reopened

Wait for a treatment that would reduce or eliminate complications due to COVID

Adopt strict hygiene and sanitation protocols and measures in the workplace

Promote workplace distancing and/or reduced staff protocol

Wait for the development of an effective vaccine

See next slide for details

Page 8: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

8

“Other” Responses

Q9. For me to feel safe to re-enter the workplace, I think my employer must:

2

4

6

6

6

11

Active testing

Improve air circulation

Public transportation concerns

Communicate with staff

Monitor COVID regionality

Protocol enforcement

11% of respondents selected “Other (please specify)”

Page 9: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

9

Managers

Q10. What resources could support you in managing your team re-entering the workplace?

How to manage decisions about who returns and when 59%

How to support my employees' mental health and well-being 57%

How to balance my concerns with re-entry to the office with those of my employees 50%

How to address employees’ refusal to re-enter the workplace 50%

Other (please specify) 9% See next slide for details

N=534

Page 10: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

10

“Other” Responses

Q10. What resources could support you in managing your team re-entering the workplace?

1

1

1

2

2

2

3

3

6

7

7

11

12

Distancing protocols

Safety protocols/PPE Managing

compliance Engaging with

individual people

Include regions

Set-up at home

Access to online tools

Delegate decision-making

Managing productivity

Communicate expectations

Communicate RTW plan

Telework guidance

Flexible arrangements

9% of respondents selected “Other (please specify)”

Page 11: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

11

92%

9%

Q15. Would you be interested in teleworking after re-entry

to the workplace?

Yes

No

N=2095

21%

2%

4%

24%

31%

35%

75%

Other (please specify)

Management does not support it

I/my manager haven't considered it

Home life/family interruptions

My current duties do not allow for it

I do not have the tools or equipment to do it

I prefer to work at the office

Telework

Q17. Why not? (teleworking after re-entry to the workplace)Respondents are only those who said no to Q15

N=182

See next slide for details

Page 12: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

12

“Other” Responses

Q17. Why not? Respondents are only those who said no to Q15 “Would you be interested in teleworking after re-entry to

the workplace?”

21% of respondents selected “Other (please specify)”

2

Lab Work/Fieldwork 12

Home not suited for work 5

Telework reliability

Page 13: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

13

Recommendations

Q18. How can the department better facilitate your ability to continue your work from home?

5

5

21

23

28

46

47

53

57

85

98

136

203

301

399Ergonomic support

VPN / bandwidth

Monitors, printer, etc.

Provide computer

Access to key tools

Subsidize home costs

Work phone / tablet

IT support

Conferencing tools

Office supplies

Improve communication

Training

Shift work expectations

Online journals

Data storage

Page 14: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

14

Recommendations

Q19. What challenges do you anticipate with re-entry to the office?

18

19

32

36

41

48

56

65

119

131

142

173

178

183

185

192

239

691Distancing protocols Safety and cleanliness

Culture / relationship

Not respecting rules Mental health impacts

Risk of infection

Commute and parking Public transportation

Childcare

Adapting

Productivity / efficiency Work / life balance

Lab and field work

Air circulation

Underlying health conditions Tech issues / support

Distractions

Timing of return

Page 15: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

15

Recommendations

Q20. What are you most looking forward to with re-entry to the office?

4

4

6

8

23

25

58

79

83

101

102

108

154

1163

Productivity

Fieldwork

Safe workplace

New normal

Personal belongings

Training

Commute / bike to work

Fewer distractions

Normalcy

Work / life balance

Lab work

Access to work materials

Office equipment

Connecting with colleagues

Page 16: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted

16

Recommendations

Q21. Do you have any solutions or propositions that would address any challenges you might foresee with re-entry to the workplace?

20

20

21

26

28

29

30

33

39

51

58

59

60

66

71

89

96

134

195

469Extend telework

Staggered entry

Distancing protocols Sanitation protocols

Communicate expectations Mandatory mask use Sanitation

products provided Change

office layout

Flexible hours

Vaccine required

Prioritize by need

Provide parking

Teams physically together Apply health regs

Compliance education Provide

laptops and equipment Monitor

compliance

No common areas

Maintain use of new tools Install barriers

Page 17: NRCan Pulse Check Survey · Overview The following slides present the results of your detailed responses and recommendations from the NRCan Re-entry to the Workplace Survey conducted