(nov 2011) blogademia today, tomorrow? scholar bloggers' preservation perceptions, preferences...

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BLOGADEMIA TODAY, TOMORROW? CAROLYN.HANK@MCGILL.CA Assistant Professor School of Information Studies SCHOLAR BLOGGERS’ PRESERVATION PERCEPTIONS, PREFERENCES & PRACTICES DIGITAL CURATION INSTITUTE SYMPOSIUM 22 NOV 2011 iSCHOOL TORONTO

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Event: Digital Curation Institute Symposium November 22, 2011 4:30-6:30pm iSchool, University Of Toronto Abstract: This presentation reports select findings from two descriptive studies of blogs and bloggers in the areas of history, economics, law, biology, chemistry and physics. The first study focused on scholar bloggersʼ preferences for digital preservation, as well as their publishing behaviors and blog characteristics that influence preservation action. Findings are drawn from 153 questionnaires, 24 interviews, and content analysis of 93 blogs. Briefly, questionnaire respondents are generally interested in blog preservation with a strong sense of personal responsibility. Most feel their blogs should be preserved for both personal and public access and use into the indefinite, rather than short-term, future. Over half of questionnaire respondents report saving their blog content, in whole or in part, and many interviewees expressed a sophisticated understanding of issues of digital preservation. However, the findings also indicate that bloggers exhibit behaviors and preferences complicating preservation action, including issues related to rights and use, co-producer dependencies, and content integrity. The second study, currently on-going, looks toward the public availability of scholar blogs over-time, with findings drawn from a sample of 644 blogs. Content analysis is currently underway on inactive blogs, characterized as available, but with no new posts published within three months of coding. Initial analysis of the most recent post published to these inactive blogs shows that some bloggers did provide indicators of their respective blogʼs declining activity or, in some cases, blog stoppage. However, such indicators are only present in a clear minority of publicly available, yet inactive blogs. These preliminary findings offer implications for both personal and programmatic preservation approaches, including, notably, issues related to selection and appraisal.

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Page 1: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

BLOGADEMIA TODAY,

TOMORROW?

[email protected]

Assistant Professor ▪ School of Information Studies

SCHOLAR BLOGGERS’ PRESERVATION PERCEPTIONS, PREFERENCES & PRACTICES

DIGITAL CURATION INSTITUTE SYMPOSIUM ▪ 22 NOV 2011 ▪ iSCHOOL ▪ TORONTO

Page 2: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

Questionnaires

Interviews

Blog Analysis BLOGGER

BLOG

03 | xx research questions units & data sources

Page 3: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

Academic Blog

Portal

Purposive Sampling

<http://www.academicblogs.org>

source

Page 4: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

Academic Blog

Portal

Purposive Sampling

<http://www.academicblogs.org>

source?

Page 5: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

History| Economics | Law | BioChemPhys

06 | xx population blogs

Page 6: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

06 | xx population blog eligibility

1. PUBLICLY AVAILABLE

2. PUBLISHED IN ENGLISH

3. KNOWLEDGE OR PERSONAL BLOG

4. TIME-STAMPED POSTS

5. ACTIVELY PUBLISHED TO

6. AT LEAST 1 YEAR OLD

7. PERSONAL IDENTIFIERS (RE: AUTHORSHIP)

8. AUTHORED BY 1 OR MORE “SCHOLARS”

Page 7: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

8a. [CO-BLOGS] POSTED W/IN 1 MONTH

8b. [CO-BLOGS] MEETS SCHOLAR CRITERIA

9. [ALL BLOG] BLOGGER CONTACT INFO

blogger eligibility

Page 8: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

part 1

Page 9: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

How do scholars who

blog perceive their blog

in relation to their

cumulative scholarly

record?

RESEARCH QUESTIONS

scholarship?

Page 10: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

How do scholars who

blog perceive their blog

in relation to long-term

stewardship?

Who do they perceive

as responsible as well

as capable for blog preservation?

RESEARCH QUESTIONS

stewardship?

Page 11: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

What blog characteristics impact preservation?

What blogger behaviours impact preservation?

RESEARCH QUESTIONS

preservable?

Page 12: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

(29%)

125 Single-Blogs | 63 Co-Blogs

History| Economics | Law | BioChemPhys

06 | xx population eligible blogs (N=644)

Page 13: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

107 Single-Bloggers | 187 Co-Bloggers

eligible bloggers

Page 14: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

Completed sample:

153 respondents

RR 1: QI: 63% | QII: 46% | QI/II: 52%

Outcome rates derived from Internet surveys of specifically named persons

from the American Association for Public Opinion Research (AAPOR, 2009)

questionnaires (N=294)

Page 15: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

24 semi-structured

phone interviews

72 (47%) of QI & QII respondents expressed interest

interviews

Page 16: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

Coded 93 blogs

57 to 63 Indicators

(on/off blog)

Authorship Attributes

Blog Elements & Features

Rights & Disclaimers

Authority & Audience

Blog Publishing Activity

Post Features

Archiving

blog analysis (SR: 49.5%)

Page 17: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

results

Page 18: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

ESTABLISHED PUBLICATION AND SERVICE HISTORY

BLOGGER

100% have

published

at least 1

unit types.

49% 7+

unit types.

Page 19: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

monograph (author) book chapter

peer-reviewed article

comment (journal) book review

conference proceedings essay.article.op-ed (other)

textbook monograph (editor) book review (other)

BLOGGER

Page 20: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

SERVICE

0% 100%

Manuscript/book

evaluator

Journal article

referee

Journal editor/

associate editor 38%

70%

79%

91% have

performed

at least 1 of

these service

activities

BLOGGER

Page 21: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

BLOG INSTANCES

publish to 2 or more blogs

BLOGGER

Page 22: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

first blog published to

BLOG HISTORY

BLOGGER

Page 23: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

(57% between 5 to 8 years old)

mean blog age

years

BLOG AGE

BLOG

Page 24: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

BLOGGING OVER TIME

About the same 35%

Somewhat more 14%

Somewhat less 25%

A lot less 17%

A lot more 8%

BLOGGER

Page 25: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

do not tweet

MICROBLOGGING

BLOGGER

Page 26: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

HOST LOCATION

free blog publishing

and hosting service

Paid host

Blog network

Commercial Server

BLOG

Page 27: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

APPLICATION

use Blogger or WordPress

BLOG

Page 28: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

IDENTITY

Real name | Both | Pseudonym

84 13 8 % % %

BLOG

Page 29: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

make all of their posts

publicly available

POSTING

BLOGGER

Page 30: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

POSTING

update their blog 1+

times per week

BLOGGER

Page 31: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

POSTING

published a new post

within the previous week

BLOG

Page 32: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

Average posts per month

(2,726 posts published August 1-31, 2010; outlier 324)

posts

POSTING

BLOG

Page 33: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

POST ANALYSIS

Text 99%

544 total words

79 quoted words

465 original words

Photos 16%

Other image elements 16%

Links 82% (avg. 5)

BLOG

Page 34: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

PRIMARY AUDIENCE

0% 100%

General public

Colleagues and

professional peers

Everyone else students, family, friends, others

8%

32%

61%

BLOGGER

Page 35: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

ENGAGEMENT

employ a post

commenting feature

BLOGGER

Page 36: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

respond to comments

ENGAGEMENT

BLOGGER

Page 37: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

COMMENTS

of most recent posts

had zero comments

BLOG

Page 38: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

So looked at posts

from 1 year earlier

BLOG

COMMENTS

Page 39: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

COMMENTS 2009

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

0 1 2-3 4-5 6-10 11-19 ≥ 20

COMMENTS

PO

STS

BLOG

Page 40: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

RIGHTS & USE

Creative

Commons (n=13)

Copyright

Statement (n=34)

%

no rights or use statements

at blog or post level

BLOG

Page 41: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

DISCLAIMERS

have an explicit or implicit

disclaimer-style statement

Own

opinion

Not

responsible

Advice

BLOG

Page 42: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

COMMENT POLICY

have an explicit or implicit

comment policy or guidelines

Moderation

Tone &

language

Copyright &

licenses

BLOG

Page 43: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

EDITING

edit posts after publication

BLOGGER

Spelling/

Grammar

Rephrasing

Incorrect Info

Published before

ready

Page 44: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

… only 2 blogs included

a policy or statement

BLOG

Page 45: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

DELETING

delete posts after publication

BLOGGER

Duplicate

Post

“Post Regret”

Too sensitive or

revealing

Page 46: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

Public 100%

Subject to

critical

review 68%

Allows use and

exchange 94%

Scholarly

record

80%

66% agree with

all three criteria

Association of Research

Libraries (1986).

Braxton, J.M., Luckey, W.,

& Helland, P. (2002).

SCHOLARSHIP

BLOGGER

Page 47: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

… to present

INVITATIONS

BLOGGER

Page 48: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

… to collaborate

INVITATIONS

BLOGGER

Page 49: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

… to serve

INVITATIONS

BLOGGER

Page 50: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

INVITATIONS

… to publish

BLOGGER

Page 51: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

SCHOLARY LIFE

0% 20% 40% 60% 80% 100%

RESEARCH PRODUCTIVITY

RESEARCH CREATIVITY

RESEARCH QUALITY

WRITING QUALITY

WRITING EFFICIENCY

SHARING PRE-PUBS

TEACHING QUALITY

WORK ENJOYMENT

GREATER VISIBILITY

PROMOTION

IMPROVED

NEITHER

IMPAIRED

BLOGGER

Page 52: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

Agree preservation for public access & use

into the indefinite future (strongly or somewhat)

BLOGGER

PRESERVATION

Page 53: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

BLOGGER

PRESERVATION

0% 100%

Personal access/use

Indefinite future

Public access/use

Indefinite future

Personal access/use

Short-term future

Public access/use

Short-term future

16%

19%

76%

80%

Page 54: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

Purposefully save entire blog via an

archiving service or independently)

BLOGGER

SAVING

Page 55: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

%

SAVING

Purposefully save some

blog components

BLOGGER

Export tools

Personal

back-ups

Document/text files

Via syndication

services

Page 56: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

ACCESS

Google Technorati Internet Archive

Library of Congress

BLOG

80%

50%

98%

77%

Page 57: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

if? What

Page 58: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices
Page 59: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

SADNESS

C’EST LA VIE

RELIEF DOUBT

ANGER

Page 60: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

Devastated,

both emotionally and

professionally.

Pretty

bad.

Very

sad.

SADNESS

C’EST LA VIE

RELIEF DOUBT

ANGER

Page 61: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

SADNESS

C’EST LA VIE

RELIEF DOUBT

ANGER

Mad as hell.

I’d do something

drastic [in response].

Pretty

peeved. Angry

& upset.

Page 62: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

SADNESS

C’EST LA VIE

RELIEF DOUBT

ANGER

I don’t have to

do it anymore. I get half an hour of my

life back.

Page 63: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

SADNESS

C’EST LA VIE

RELIEF DOUBT

ANGER

Not welcomed

but not tragic …

I’d get over it.

Probably

have a drink & forget about it.

Pour another cup

of coffee & get back to work. Drop out …

until something else

comes along.

Page 64: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

SADNESS

C’EST LA VIE

RELIEF DOUBT

ANGER

It would take an

extreme catastrophe.

How would

that happen?

Page 65: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

Blogs Teaching

materials

Books

Journal

articles

Blogs

Personnel

Communications

Books

Journal

articles

Filter

Blogs

Class

Blogs

Traditional

Publications

Blogs

Law review

articles

Blogs

Books

Journal

articles

Blogs

Email

Self-

Publications

Peer-

Reviewed

Publications

Journal

articles

Filter

Blogs

Works-in-

progress

Blogs

Published

Papers

Blogs

Peer-

Reviewed

Publications

Informal

Publications

Blogs

Lab

Notebooks

Published

Papers

Dissertations

& Theses

Monographs

Select

Blog Posts

Books

Blogs

Books

Journal

articles

Journal

articles

Book

Reviews

Blogs

Journal

articles

Teaching

materials

Scientific &

Scholarly

Research

Pedagogical

Research & Tools

Blogs

LOWER HIGHER

PRESERVATION PRIORITY

Page 66: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

BLOG DELETION

%

have deleted a blog

BLOGGER PERCEPTIONS

Page 67: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

20%

30%

40%

50%

60%

70%

80%

90%

100%

RESPONSIBILITY CAPABILITY

Blogger

Co-Author(s)

Provider/Host/Network

Search Engine

Public Trust

preservation BLOGGER PERCEPTIONS

Page 68: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

RESPONSIBILITY CAPABILITY

Blogger

Co-Author(s)

Provider/Host/Network

Search Engine

Public Trust

Nat'l Library

Nat'l Archive

Inst'l Library

Inst'l Archive

Inst'l IT Dept

preservation BLOGGER PERCEPTIONS

Page 69: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

Better things to do

Personal responsibility

Personal communications

Bad experience

BLOGGER PERCEPTIONS

Page 70: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

first line of

defense

Page 71: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

first line of

defense

Page 72: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

final line of

defense

Page 73: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

Dynamic, changing

Co-producer dependencies

Understandability

Versioning

Rights and Use

Some Archiving Activity

Page 74: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

part 2 … or, what’s next

Page 75: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

1. PUBLICLY AVAILABLE

2. PUBLISHED IN ENGLISH

3. KNOWLEDGE OR PERSONAL BLOG

4. TIME-STAMPED POSTS

5. ACTIVELY PUBLISHED TO

6. AT LEAST 1 YEAR OLD

7. PERSONAL IDENTIFIERS (RE: AUTHORSHIP)

8. AUTHORED BY 1 OR MORE “SCHOLARS”

BLOG

Page 76: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

SAME TIME,

NEXT YEAR?

BLOG

Page 77: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

1. PUBLICLY AVAILABLE

2. PUBLISHED IN ENGLISH

3. KNOWLEDGE OR PERSONAL BLOG

4. TIME-STAMPED POSTS

5. ACTIVELY PUBLISHED TO

6. AT LEAST 1 YEAR OLD

7. PERSONAL IDENTIFIERS (RE: AUTHORSHIP)

8. AUTHORED BY 1 OR MORE “SCHOLARS”

BLOG

Page 78: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

THE BLOG

BREAK-UP POST

BLOG

DEAR JOHN …

Page 79: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

THE BIBLIOBLOGOSPHERE A Comparison of Communication

and Preservation Perceptions and

Practices between Blogging

LIS Scholar-Practitioners and

LIS Scholar-Researchers

AS OF FRIDAY …

Awarded 2012 OCLC/ALISE LIS Research Grant

(Co-PI: Dr. Cassidy Sugimoto, Indiana-Bloomington)

Page 80: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

SIGNIFICANT PROPERTIES OF BLOGS

TWITTER & BLOGS & GARVEY &

GRIFFITH

PERSONAL BLOG ARCHIVING

INVENTORY

BLOGFOREVER (http://blogforever.eu/)

OTHER WORK …

Page 81: (Nov 2011) Blogademia Today, Tomorrow? Scholar Bloggers' Preservation Perceptions, Preferences & Practices

THANK YOU CAROLYN HANK

Email: [email protected]

Phone: (001)514.398.4684

Web: http://ils.unc.edu/~hcarolyn

Slideshow:

QUESTIONS?