nottingham
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Presentation to One Nottingham on Benefits of Digital Inclusion and findings of the Digital Inclusion Advisers Foundation ReportTRANSCRIPT
NOTTINGHAM
Digital Inclusion Seminar2nd December, 2009
Thank You
Nottingham was the first LSP to be reviewed by the Digital Inclusion Advisers
We are grateful for the cooperation and assistance we received.
What is Digital Inclusion?
Community Maps
Areas of Multiple Deprivation
Bulwell Bestwood Aspley and parts of
Bilborough St Ann’s and parts of
Bridge and Dales
Age Difference
Age 18 - 25 Age 65+
Relative Income
Areas of Low Income Areas of High Income
Older people in social housing
Bulwell Bulwell Forest Bilborough Bridge Clifton
Younger People
Clusters in particular around Bulwell, Bulwell Forest and Bestwood, and St Ann’s all areas of high unemployment.
Some concentration around Wollaton East and Lenton Abbey where there are predominantly younger families.
Economic Opportunity
Urban Intelligence Blue collar Enterprise
E-Marginalised
All Expert users are focussed in the city centre with some ebusiness users and some independent users around the periphery.
Large areas of marginalised users and some areas of people who are becoming engaged.
Access
Less than 2Km from exchange
2Km – 5Km from exchange
Access Issues
Single Supplier More than 5Km from exchange
Economic Benefits for the People of Nottingham
Digital and social exclusion
10.2 million adults (21% of the UK population) have never accessed the internet including 4.0 million adults
(9%) who are both digitally and socially excluded.
Consumer benefits
Households offline are missing out on savings of £560 per year from shopping and paying bills online.
People living in 3.6 million low income households which are digitally excluded are missing out on annual
savings of over £1 billion a year from shopping and paying bills online.
Education benefits
Home access to a computer and the internet can improve children’s educational performance: if the 1.6 million
children who live in families which do not use the internet got online at home, it could boost their total lifetime
earnings by over £10 billion.
Employment benefits
Unemployed people who get online could increase their chances of getting employment with an estimated
lifetime benefit of over £12,000 for every person moved into employment. If 3½% of the digitally excluded
found a job by getting online it would deliver a net economic benefit of £560 million.
People with good ICT skills earn between 3% and 10% more than people without such skills. If the currently
digitally excluded employed people got online, each of them would increase their earnings by an average of
over £8,300 in their lifetime and deliver between £560 million and £1,680 million of overall economic benefit.
Improved government efficiency
Each contact and transaction with government switched online could generate savings of between £3.30 and
£12.00.
If all digitally excluded adults got online and made just one digital contact each month instead of using another
channel, this would save an estimated £900 million per annum.
Total economic benefits
The total potential economic benefit from getting everyone in the UK online is in excess of £22 billion.
Headlines for Citizens
Savings of over £1 billion a year from shopping and paying bills online
Children could boost their total lifetime earnings by over £10 billion
If 3½% of the digitally excluded found a job by getting online it would deliver a net economic benefit of £560 million.
Headlines for Councils
Each contact and transaction with government switched online could generate savings of between £3.30 and £12.00.
If all digitally excluded adults got online and made just one digital contact each month instead of using another channel, this would save an estimated £900 million per annum
Total economic benefits
The total potential economic benefit
from getting everyone in the UK online is in excess of £22
billion
Headlines
Excellent examples of technology being used and a desire for more.
Data sharing and mapping using Nomad
Ambition of the neighbourhoods team to engage more inclusively
Headlines
Nottingham has ambitious transformational plans
BUT
Digital Inclusion seen as important but not critical.
The good news is...
While there is no clear champion for digital
inclusion there are some passionate advocates for the use of ICT across all the members of the LSP.
But.....
Currently not clear strategy for the use of digital channels
Understanding of the associated issues is limited in some areas
The focus on infrastructure would be enhanced by initiative to increase takeup
Issues to consider
Raise the issues for key staff and members through a workshop and dissemination programme
Review the LAA to map its digital footprint and ensure that wherever possible ICT is used to support the key activities.
Redefine the role of Accelerate Nottingham to include digital inclusion / ICT proofing role
Develop the concept of local ICT champions Promote the use of technology (particularly handheld and
portable) by font line staff (trusted intermediaries) in areas such as Neighbourhood Management and Housing.
Broaden access to and training in Nomad, particularly to enable third sector and other operational staff to use in a more operational setting.
Encourage and evaluate participation by key staff in social media to gain a better understanding of community and individual needs.
Next Steps
Learn more about relevant examples of best practise
Set priority areas for activity and intervention
In conjunction with the RIEP secure resources for a Pillar Two DIA Assignment to: Identify initiatives to support LAA priorities Develop a business case for intervention Begin to explore the potential for technology
particularly handheld and portable by front line staff.
OVER TO YOU
Thank youJohn Fisher and Paul NashDigital Inclusion Advisers