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Agenda
Introduction to Fidelity National Information Services, Inc. (FIS)
Buy-Side Solutions Strategy and Investment Operations Ecosystem
Investment Accounting Strategy and Execution
Operations Management through Control Center
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FIS Confidential
FIS Presenters VERONICA LEE
Vice President, Global Head of product management, Investment Operations
As global product executive for FIS’ Investment Operations suite of products, including the Investment Accounting solution, InvestOne, Veronica is focused on formulating the strategy around the primary needs of the global client community and business drivers in the financial services market. Veronica joined FIS over 15 years ago and has extensive product and industry expertise that spans many aspects of investment management operations, specifically middle- and back-office services in fund accounting and administration. She continues to be integral in developing and launching new solutions and enhancements to ensure that InvestOne remains nimble in meeting client demands in the face of changing regulatory environments and with the introduction of data demands and product complexities. Veronica leads the product management team to ensure that InvestOne remains the industry’s most powerful multi-currency, investment accounting and reporting system worldwide.
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PAUL ZUR NIEDEN Vice President, Global Product Manager, Control Center
As Global Product Manager for Control Center, Paul is focused on creating and extending operations management capabilities in FIS’ asset servicing solutions, including our workflow integration strategy. Paul joined FIS (SunGard) over fifteen years ago with prior experience in brokerage, mortgage product, and asset management operations and systems. During his tenure with FIS he has worked globally with clients of all sizes in asset management, fund accounting and administration, and private equity. He works actively with FIS’ clients and prospects on identifying opportunities for efficiency, transparency, control, and measurement. Paul is responsible for taking FIS’ Control Center solution forward with our clients as an industry leading operations management solution.
FIS: Serving the unique needs of financial services organizations
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MARKET REACH
cards processed 848M
10B
$9T
financial trade records processed per hour
moved globally every year
SOLUTION BREADTH
solutions +400
$300M
BPO, consulting and transformational services
invested annually in next-generation advancements
INDUSTRY EXPERTISE
Dedicated market practices
+40
+3,000
+55,000
210
years FinTech experience
consultants
employees worldwide
operational facilities (81 in the U.S.)
CLIENT RELATIONSHIPS
top global banks
+20,000 clients
9/10
top U.S. retailers
~75% U.S. credit unions
18/25
Federal government and 40 state governments
FIS Confidential
DIGITAL/CHANNEL
RISK, INFORMATION SECURITY, COMPLIANCE
OUTSOURCED SERVICES
CONSULTING
BANKING & PAYMENTS
WEALTH & ASSET MANAGEMENT
CAPITAL MARKETS
TECHNOLOGY
BANKING & PAYMENTS
BANKING
PAYMENTS
WEALTH MANAGEMENT
CORPORATE LIQUIDITY
INSTITUTIONAL & WHOLESALE
ASSET MANAGEMENT
CAPITAL MARKETS
INSURANCE
ENERGY
We help our clients prepare for what comes next
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Agenda
Introduction to Fidelity National Information Services, Inc. (FIS)
Buy-Side Solutions Strategy and Investment Operations Ecosystem
Investment Accounting Strategy and Execution
Operations Management through Control Center
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Buy-Side Solutions: Strategy Evolution
• Bringing together best of breed products to deliver integrated solutions, transforming the industry and what it means to be a true technology partner
• Maintaining a buy-side solutions strategy which monitors and reacts to industry trends but most of all, listens to our clients!
• Aligning product specific strategies to the overarching buy-side solutions strategy
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Investment Operations Ecosystem
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DATA DISSEMINATION DATA MANAGEMENT DATA CREATION
FUND ACCOUNTING
ABOR (Accounting Book of Record)
Valuation NAV (T+1)
Positions, Lots, P&L Calculation
INVESTMENT ACCOUNTING
IBOR (Investment Book of Record)
Counterparty Positions Trade Date EOD / SOD
TRANSACTION SUPPORT
Derivatives Life Cycle Bank Loans
Integration Routers Trade Settlement SWIFT Adapters
INVESTOR ACCOUNTING Transfer Agency Subs / Reds & Distributions
Equalization and Series Pricing
Private Equity and Partnerships
MULTI COST BASIS
MBOR (Multiple Books
of Record) Tax Prep
Reporting Prep
EXPENSES MANAGEMENT
Management Fees Performance Fees
Budgets / TER Invoicing
PERFORMANCE
Rates of Return GIPS Performance
Attribution
FINANCIAL REPORTING
Financial Statements GAAP, IFRS Regulatory
Reports
ASSET SERVICING
Data Management Pricing Services Multiple Vendor
management Intraday and
End- of-Day Feeds
CORPORATE ACTIONS
Event Management Decision Support Custody / Account
Reconciliation Transactions
POST-TRADE SUPPORT
Transaction maintenance
Trade Confirmations Settlement
Confirmations
RISK REPORTING
Value at Risk Risk Metrics
Counterparty Risk Compliance
COLLATERAL MANAGEMENT
Collateral Data Collateral Rules
Collateral Optimizer
DAILY REPORTING
Client Dashboards
Web Portal Delivery
PERIODIC REPORTING
Official Reports and Statements
Web Portal Delivery
RECONCILIATION Front Office Positions and Cash flows , Counterparty and Custodians NAV Positions
OPERATIONS MANAGEMENT Workflow, Exception Management , Process Automation Dashboards & E-Signoff
OPERATIONAL DATA STORE Operational Data Store, Position Data, Accounting data
Investment Operations Ecosystem
FRONT OFFICE
Order Management
Pre Trade Compliance
Trade Execution
BROKERS ASSET MANAGERS CLEARERS DATA VENDORS EXTERNAL DATA FLOWS
CUSTODY INVESTORS BANKS TRUSTEE DATA STORE REGULATORS EXTERNAL DATA FLOWS
Front / Middle / Back
FIS Confidential
Investment Ops Ecosystem: Northern Trust Usage
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FUND ACCOUNTING
ABOR (Accounting Book of Record)
Valuation NAV (T+1)
Positions, Lots, P&L Calculation
INVESTMENT ACCOUNTING
IBOR (Investment Book of Record)
Counterparty Positions Trade Date EOD / SOD
TRANSACTION SUPPORT
Derivatives Life Cycle Bank Loans
Integration Routers Trade Settlement SWIFT Adapters
INVESTOR ACCOUNTING Transfer Agency Subs / Reds & Distributions
Equalization and Series Pricing
Private Equity and Partnerships
MULTI COST BASIS
MBOR (Multiple Books
of Record) Tax Prep
Reporting Prep
EXPENSES MANAGEMENT
Management Fees Performance Fees
Budgets / TER Invoicing
PERFORMANCE
Rates of Return GIPS Performance
Attribution
FINANCIAL REPORTING
Financial Statements GAAP, IFRS Regulatory
Reports
ASSET SERVICING
Data Management Pricing Services Multiple Vendor
management Intraday and
End- of-Day Feeds
CORPORATE ACTIONS
Event Management Decision Support Custody / Account
Reconciliation Transactions
POST-TRADE SUPPORT
Transaction maintenance
Trade Confirmations Settlement
Confirmations
RISK REPORTING
Value at Risk Risk Metrics
Counterparty Risk Compliance
COLLATERAL MANAGEMENT
Collateral Data Collateral Rules
Collateral Optimizer
DAILY REPORTING
Client Dashboards
Web Portal Delivery
PERIODIC REPORTING
Official Reports and Statements
Web Portal Delivery
RECONCILIATION Front Office Positions and Cash flows , Counterparty and Custodians NAV Positions
OPERATIONS MANAGEMENT Workflow, Exception Management , Process Automation Dashboards & E-Signoff
OPERATIONAL DATA STORE Operational Data Store, Position Data, Accounting data
Investment Operations Ecosystem
FRONT OFFICE
Order Management
Pre Trade Compliance
Trade Execution
BROKERS ASSET MANAGERS CLEARERS DATA VENDORS EXTERNAL DATA FLOWS
CUSTODY INVESTORS BANKS TRUSTEE DATA STORE REGULATORS EXTERNAL DATA FLOWS
DATA DISSEMINATION DATA MANAGEMENT DATA CREATION Front / Middle / Back
FIS Confidential
Agenda
Introduction to Fidelity National Information Services, Inc. (FIS)
Buy-Side Solutions Strategy and Investment Operations Ecosystem
Investment Accounting Strategy and Execution
Operations Management through Control Center
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03
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'40 MF O/C $9,448,169
OEIC / Unit Trust $821,764
Offshore MF $3,560,630
ETF $737,134
Asia MF $108,509
Chinese QDII / MF Funds $14,935
Hedge Funds $253,115
Pension / Master Trust
$7,175,995
Bank Common Collective $469,660
Insurance $707,569
Private $569,050
Other $2,122,691
Investment Accounting Asset Classification
Data as-of December 31, 2015
• $26 trillion
• Industry’s top asset managers and administrators
• Over 1,000 fund groups
• >82,000 investment portfolios
• Clients in 24 countries
• 75% of clients are ASP
• Size of clients range from 15 to over 20,000 portfolios
• Approx. 20% of clients are TPAs
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Investment Accounting Strategy Connecting to the Buy Side Solutions Strategy
Technology foundation
Operational effectiveness
Expanded data requirements
BUSINESS DIVERSIFICATION Global Processing Requirements
Adjacent Markets and Value Added Services New Investment Products
Business diversification
OPERATIONAL EFFECTIVENESS Operational controls and services
Process automation Resource optimization
EXPANDED DATA REQUIREMENTS Evolving Regulation
Centralized Ecosystem Data Access
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InvestOne Functional Roadmap Highlights
OPERATIONAL EFFECTIVENESS
RELEASE 15 • OSI* • Unitized Bonds* • Dirty Pricing RELEASE 16 • Convertible Bond Phase I • Complex Derivatives Processing
Phase I (Integration with Front Arena)**
• MBOR – Monthly Valuation Support
• Year-End Revaluation (AAS25)
BUSINESS DIVERSIFICATION
EXPANDED DATA REQUIREMENTS
RELEASE 15 • Identity Provider (IDP) • UI – FIS Branding and Camino
Standards RELEASE 16 • Calculation Basis Option for Friday
Forward Funds in BEC** • BEC Schedule Message** • Prior Year Recoupment in YTD
Operating Expenses** • Recapture of Waivers in Expense
Cap** • Report Delivery via SFTP or Email • Intraday Valuation Service for
Control Center** • New Architecture – VSAM on Oracle
RELEASE 15 • XSP (Corporate Actions)
Integration** • Financial Reporting Integration** • Money Market Intraday Valuation** • NASDAQ Interface Update - MMKT • Data Link
− Data Source Creation Simplification
RELEASE 16 • Apex (Collateral) Integration** • NASDAQ 50 Format and Intraday**
SaaS Dates: Release 15 (May 2016), Release 16 (May 2017)
*Early delivery facilitated through agile development **Targeting Mid-October for Pre-Release Client Feedback Exercise 13 FIS Confidential
InvestOne Functional Roadmap Highlights
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OPERATIONAL EFFECTIVENESS
RELEASE 17 • Alternate Security Identifiers • Convertible Bonds • Complex Derivatives Processing
Phase II** • MBOR Monthly Valuation Support • ETF Enhancements • CGT – Add Sub-Ledgers to
Activated Accounts & Bonus Shares
BUSINESS DIVERSIFICATION
EXPANDED DATA REQUIREMENTS
RELEASE 17 • Next generation EMS Phase I • NASDAQ Service for Control Center • IRA to Integration Framework
Phase I • OLE Server and Desktop
Technology Migration • New Architecture – Stand-Alone
COBOL
RELEASE 17 • IFRS9*** • US Swing Pricing *** • EMEA Money Market *** • Client / IBOR data and reporting
dissemination through DX / Insight − SSO via IDP − Report delivery web service − EMS and Performance in DX
SaaS Dates: Release 17 (May 2018)
*Early delivery facilitated through agile development ***Timing predicated on final regulations and/or user group feedback FIS Confidential
Prioritized projects for the sprint
Our Scrum process
Enhancement requests
Technical evolution / sustainability
New markets / features
Prioritized projects for the release
Sprint backlog (stories and tasks)
• Highest priority items
• 2-4 weeks work
Project backlog
(list of stories)
Product backlog (list of projects)
GreenHopper Release backlog (list of all approved
projects in a release)
Stakeholders
Lotus Notes, 2013-
Quickbase
GreenHopper
SCRUM TEAM PRODUCT OWNER
PRODUCT MANAGEMENT
RELEASE MANAGEMENT
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2-4 weeks
24 hrs
Scrum terminology
Sprint review and
retrospective
THE TEAM
SCRUM MASTER
PRODUCT OWNER
Daily scrum
meeting
Potentially shippable product
increment
Product backlog
Sprint backlog
Stories Stories
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Scrum benefits
• Increased collaboration across Dev, BA, and QA
• Better resource utilization by using cross-functional teams throughout the project
• Improved quality by delivering working software at the end of each sprint, and testing as we develop
• Improved predictability with better metrics, leading to making trade-offs earlier
• Higher value products delivered to clients by working on highest priority features first, and getting feedback along the way
• Facilitates incremental delivery, speeding time to market
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Continuous Delivery
• Quarterly releases in 2017 containing maintenance and new features – Continuing to evolve our ability to deliver value added features on a timely basis
– Leveraging test automation to minimize risk of fairly frequent change
– Release notes and updated documentation made available with each quarterly deployment
• Adaptable deployments – FIS handles upgrades for SaaS clients and Installed clients can choose to update the software as frequently as
quarterly but at a minimum annually
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TaaS Business Drivers
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IMPROVED QUALITY • regression testing around client scenarios • increase coverage and confidence in software stability
CONTINUOUS DELIVERY • preparing clients to accept changes more regularly
REDUCED CLIENT EFFORT • empower clients with comprehensive automated tests run
earlier, consistently, faster and more frequently
FIS Confidential
TaaS Service Mission
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TESTING AS A SERVICE • goals of developing the Testing as a Service offering are:
• empower clients to quickly receive validation of changes • increase the depth and breadth of client testing • early exposure of critical issues • reduce client weekend staff dependency • reduce overall testing costs • convert manual efforts to automated solutions • transfer execution / level 1 analysis responsibilities to FIS • gain insight into client system usage and scenarios
FIS Confidential
Agenda
Introduction to Fidelity National Information Services, Inc. (FIS)
Buy-Side Solutions Strategy and Investment Operations Ecosystem
Investment Accounting Strategy and Execution
Operations Management through Control Center
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02
03
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Control Center is …
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• An operations management solution that provides the ability to easily create and execute business processes – while keeping all team members and stakeholders simultaneously informed of the status of work across the operation
– optimizing work against SLAs and other operational deadlines, and
– creating a fully audited process flow with a virtual document folder, or Audit Pack
• It does this through a user-friendly process designer, a set of dashboards, service automation, and work organization capabilities.
FIS Confidential
Control Center benefits Implemented within an operation, Control Center provides benefits across three main categories
Efficiency “How can we improve our processes?”
Higher levels of automation
Eliminating tasks performed manually
Faster navigation for users
Elimination of paper and printing
Workload balancing and optimization
Transparency “What’s going on right now?
Operational analytics
Red/Amber/Green processing status
KPI management
Ad-hoc re-allocation of work
Operations analyst utilization
Use operational metrics as both lagging and leading indicators
Control “What can we do to minimize errors?”
Route work accurately and on a timely basis throughout the organization
Enforce and monitor SLAs
Enforce critical process steps and prevent mis-filing of reports
Reduce near misses
Easily create audit packs – reduce preparation and execution time, and prove control for auditors
Analysts Supervisors Managers
Analysts Managers Supervisors Supervisors Auditors Clients Clients Clients
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Why we built Control Center
Typical BPM Tools
Designed to be all things to everyone • Due to their very broad scope across industries
Require extensive knowledge of the tool to design and configure • Creates a steep learning curve for clients
Those knowledgeable in the tool not typically knowledgeable about asset servicing
Integration with FIS solutions adds significant complexity
Result: long, expensive initial implementations
and high cost of ongoing support
Control Center
Designed for asset servicing by asset servicing SMEs • Intentionally narrow scope within asset servicing
No knowledge of workflow tool required • Can be easily configured by BAs with without
technical expertise
FIS clients and staff have deep industry knowledge • Understand fund types, operational steps,
conditions in asset servicing
Result: shorter, lower cost initial implementations and lower cost of ongoing support
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Control Center and surround systems
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Control Center
Integration Framework
InvestOne Recon
Passport
NAV App
Other
Provides a full lifecycle view across functional areas and solutions.
FIS Confidential
Key new capabilities
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Management
Quality Control • Frequency tests on users’ work
Criticality • Highlight late or otherwise important work
Gantt Chart View • Checklist in an easier to read graphical
view
New SLA Monitor • Replaces Traffic Light View • More flexible
Convenience
Chat • Saved with the Checklist
Configurable screens • Users can set / save columns and filters
Reporting • Built-in reporting capability
Calendars • Layering capability – fewer calendars to manage
Announcing Control Center release 4
FIS Confidential
Control Center Releases
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Oct 2014 Release 3.0
Oct 2016 Release 3.8
First Client Northern Trust
Core Ecosystem Component
Eight Clients
2017 Release 4.x
Buy-Side Workflow Solution
FIS Confidential
Disaster Recovery – SaaS Clients
• FIS provides Disaster Recovery resulting in Business Continuity in a manner specified in our contractual agreements
• Disaster Recovery is defined as the client operating environment running at the secondary data center utilizing replication from the primary data center
• FIS backs up all Client files daily after online availability
• Once each month, full volume backups are created of the Solution using tape drives. These backups are couriered offsite to the backup vault and have a retention cycle of seven (7) years.
• Clients are required to participate in a DR test at least annually
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Confidentiality statement
Copyright © 2016 by FIS Data Systems Inc. (or its subsidiaries, “FIS”). All rights reserved. No parts of this document may be reproduced, transmitted or stored electronically without FIS’ prior written permission.
This document contains FIS' confidential or proprietary information. By accepting this document, you agree that: (A)(1) if a pre-existing contract containing disclosure and use restrictions exists between your company and FIS, you and your company will use this information subject to the terms of the pre-existing contract; or (2) if no such pre-existing contract exists, you and your Company agree to protect this information and not reproduce or disclose the information in any way; and (B) FIS makes no warranties, express or implied, in this document, and FIS shall not be liable for damages of any kind arising out of use of this document.
This document is intended to outline our general product direction at this time. It is intended for information purposes only, and is not a commitment to deliver any of the items described herein. The development and timing of any features or functionality for FIS’ products remains at the sole discretion of FIS.
Asset Arena InvestOne descriptions are for informational purposes only. Some functionality may be part of optional modules with additional fees. Clients may contact their account manager regarding what modules or features are included in their license.