northern provincial council service performance plan 2011

8/8/2019 Northern Provincial Council Service Performance Plan 2011

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PREFACE

It is necessary that each institution coming under Provincial administration shall clearly spell out the services to be

provided by them with the finance provided in respect of each financial year. Service Performance plan for 2011,

lists out the services to be delivered by the Provincial institutions under each key result area prioritized by them

for the year 2011. The document will serve as an instrument to inform the people of Northern Provincial of its

activities and will serve as a tool for monitoring. This document is an out put of a team work of the officials of

Northern Provincial Council. This document is a requirement in terms of PFR No: 39.3 of the NPC.

Chief Secretary

Northern Province

09.12.2010

[Attachment to Provincial Financial Statement for 2011]


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Project Key Result Area Service Delivered Key Output Indicator Key Outcome Indicator

Serial No.

of SRA to

which

KRAContribute

Sustaining the human

resources of service

delivery system

Maintenance of Human

Resources

Made salaries and other payment

to 71 staff

Human resources of Service

delivery system is sustained.

2

Facilitating decision making

an implementation process inthe service delivery system

Directions issued

Activities coordinatedLegal obligations carried out

Number of directories

Grievances retrievedDecision taken executive direction

taken an authorization

6

400-3-1

Service Performance Plan 2011

Head :- 400 - Governor Secretariat

Programme No :- 3 - Provincial Administration


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Service Performance Plan - 2011

Head No: 401 - Co-operative Employees Commission, Northern Province

Programme No : 3Project

Key Result Area Service delivered Key Out Put Indicator Key Out come IndicatorSerial No.of SRA

to which KRAcontribute

1 1. Sustain the human resource Maintenance of HumanResources

Approving selection ofemployees by co-operative societies

Personal Emoluments paid to5 staff

Human resources (5 Nos) ofservice delivery system issustained.

Development ofHuman Capacity

2. Improvement of service

delivery

350 applications processed

High level of servicedelivery of co-operativesocieties ascertained

Development ofHuman Capacity300 cadre assignments

approved

3. Office automation Acquisition of CapitalAssets

Quality of office outputsenhanced

Trust on CEC amonggrieved increased

Reactivating &Expanding Serviceand Facilities

4. Promoting consistencies

Having a mechanism forgrievance handling

12 commission meeting

convened

Almost 100% of job

security of cooperativeemployees assured

Establishment ofGood Governance

Natural law reaffirmed

Around 150 decisions/directions towardsredresses made

100%conflict freeenvironment in Co-operative SocietiesensuredHarmonized working

environment established

12 Circulars released

High level of smoothwork flow

High level ofdelightedness among Co-operative Employees


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Head:- 402 Provincial Public Service Commission


Project Key Result Area Services Delivered Key Output Indicator Key Outcome delivered

Serial No of SRA to

which KRA

Contribute

Sustaining human resources of

service delivery system

Personal Emoluments were

pais 20 staff

human resources of service delivery system

sustained1

Improving human andInstitutional Resource for service

delivery

Scheme of recruitment Establish to Northern Provincial Council 6

Efficiency bar examination

Departmental exam

Acting appointment

Promoting No of promotion Given Satisfactory human resources

Transfer No of Transfer Given Satisfactory human resources

Extension No of Extension Given Obtained experience service

Retirement No of Retirement Given Filled vacant

Advertisement Improved HR Satisfactory human resources

Examination No of examination conducted Strengthen HR

Interview No of Interview conducted Strengthen HR


1

Provided Better service for

Northern Province

Skill Development 6

6Promoting conductive

Environments

Establishment of Good

governance6


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Serial No.

of SRA to

which KRA

Contribute



delivery system

Maintenance of StaffPersonal Emoluments paid to 30

staff

Human resources of Service delivery

system is sustained.2

Facilitating decision making an

implementation process in the

service deliery system

Directions issued

Activities cordinated

Legal obligations carried out

Number of directeries

Grievances retrieved

Decision taken executive direction

taken an authorization

6


Head :- 420 - Chief Secretary's Secretariat

420-3-1



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Sustaining theHuman Resourcesof Service deliverysystem

Maintenance of Human resources Salaries were paid to 26 staff Human resource ofservice delivery system issustained.

1

Justification given to Finance commission and General Treasury

FR transfers, supplementary provisions and revisions of limits

Conduct Training programme for office staff

- Training on financial Management- Training on Administration- Special Training on accounting packages

10 Nos of capacity TrainingProgramme are provided.

Efficiency & effectivenessof staff performance isimproved by 5 %

Develop skill in the e - administration among officers to enable theuse of electronic devices

Maintaining of automation & Tracking system for easy tracking ofroutine programmes

Policy reviews &Promotingconsistencies

Facilitate & regulate the procedures 17 nos of circular andguidelines issued

services delivery systemis improved by 10 %

2

Coordination with stakeholder agencies specially with Donorfunded projects

Expenditure and revenue management and Reporting

Delegation of functions and authority

Supplementary Service for Northern Provincial Council VehicleMaintenance

Purchase of New Vehicles

Supplementary Service for all departments

2

Service Performance Plan -2011

Key output IndicatorsKey out come

Indicators

Head :- 421 : Provincial Treasury, NP

Project

Programme No-3 - General Adminis tration & Finance

Financial Statement for 32Heads (Ministries &Departments) are prepared.

Institutional capacity areincreased by 10 %

MiscellaneousServices

No. of vehicles repairs

No. of vehicles purchasedSupplementary Servicesprovided to priority works

Strengthening theNorthern ProvincialCouncil Services

4

Strengthening theAccountability andResponsibility

Monthly Financial Statements0f 32 heads are monitored.

Financial Accountabilityand responsibilityIncreased by 10%

Service delivered

6

2

4

2

5 computer with accessories,printer and furniture arepurched

Serial no of

SRA to which

KRA

Contribute

Key Result Area

Mobilization ofFinancial Resources

Staff performance areimproved by 10 %

Preparation of Draft Estimates, Approved by the FinanceCommission and allocation of resources to the sectors.

Improving HumanResource andinstitutionaldevelopment


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Project KRA Service Delivered Key Out put Indicator Key Outcome Indicator

Serial no of

SRA to

which KRA

Contribute

Coordination among the Provincial Ministries and the

Departments.

7 sectors gained knowledge on Sustainable

Livelihood Assistance (SLA) principles andmethods

More public had easy access and

engaged in Sustainable livelihood

More Public met their basic needs

Improved sustainable livelihood and

confirmed stable income among the

community

Coordination with stakeholder agencies specially with

donor funded projects

Regular Coordination and Monitoring of 10

Donnar Funded ProjectsService delivery improved & sustained

Improving service

delivery system

Conducted Training Programmes ,Workshop and

seminars

Programme No: - 3 - Provincial Administration

5 No. of sectoral Projects recommended for

rehabilitation activities.

Capacity buildingprogramme

Assist to prepare and implement the ChangingManagement in Planning Process

60% of the Provincial & District Planning staffsgained more skills & knowledge in the Future

Planning Process.

Development of

Human,Physicial and

Natural assets

Assist to prepare and implement the infrastructure

Development Projects

422-3-2

Service Performance Plan-2011

1

Easy & Quick implementation of

Rehabilitation Activities in Northern

Province

Quality performances assured

50% of the service delivery improvedthrough established their capacity.

Human resources (74 Nos) of service

delivery system is sustained.

Restoring the

Community

infrastructures

Personal Emoluments paid to 74 Provincial,

District and Divisional Planning Staff

7 No. of Community development Projects

implemented on sustainable Livelihood.

Head : - 422 Provincial Planning Secretariat

2

3

Assist to prepare and implement the Community

Development Projects.

05 No. of training conducted for district staff and

staff gained more skills and knowledge expanded

service


resource of service

delivery system

Maintenance of Human Resource for the execution of

Provincial Planning Secretariat Services


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Serial no of

SRA to

which KRA

Contribute

Programme No: - 3 - Provincial Administration



60 No. of Provincial Statistical Hand books

published

34 Resource Profile and Statistical Hand Book

published by the DSS

60 No. of Operational Information prepared &

Published

30 No. of Consolidated Annual Implementation

Programme prepared & Published

30 No. of Progress ( AIP ) reports for each

Quarter prepared & Published

Facilities for Good

Governances

Structure

Maintaining of automation & tracking system for easy

tracking of routine programmes

01 Automated system (Mail) established at the

PPS

Easy delivery of services established

Develop skill in the e-administration among officers to

enable the use of electronic devices

e Administration applied in the office Transparency and accountability

among the stakeholders

Policies programmes & Procedures to availability for

public

Policy manuals ,Programmes and Procedures

distributed to the public

Better delivery of services

Operational Information System established & functioned

efficiently

6 No of Database established (MIS) among the

sectors

Information delivery system

established & sustained

Regular updating of NPC Web Site in Trilingual VersionNPC news bulleting, Notice, Advertisement,

Result, etc updated regularly

Transparency and accountability

among the stakeholders

Documentation of Policy Document, Circulars, Histories,

Articles, etc in Archives

Sectoral Archives established within the

Provincial Sectors

Efficient Information Management

System established

Maintaining the local area network system Regular Maintained the LAN LAN system well organized

Promoting the Sectoral Forum 5 No of forum establishedInformation dissemination among the

professionals

422-3-2

Motivation Officials 6

6

5

Reducing

vulnerability

Information

Development

Establishing

Provincial

Information System

Guidelines and assistance to the authority concerns for the

preparation of poverty and vulnerability reduction

programme.

Easy access to sectoral information

system sustained

Information sharing and feedback

among stakeholders established


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Serial no of

SRA to

which KRA

Contribute

1

To develop spatial data for all

administrative districts

To harmonize all GIS related

practices among the institutions

in the Northern Province.

To develop vulnerability/poverty

profiles for all districts

To conduct, assist, co-ordinate

and encourage research into allaspect of institutional and

community development

To assist in building thecapacities and human resources at

the village and divisional.

To participate in the

implementations of project

activities

To Furnished Project MonitoringActivities

Smooth Implementation of ProvincialProjects

4

3

4

4

No of Capacity Development

Programme Conducted

Human Capacity Sustained in the

Province

Improving service deliverysystem

Sustaining human resource ofservice delivery system Execution of CIRM services inthe Northern Province Personal Emoluments paid to 05Staffs


2

Human resources (5 Nos) of servicedelivery system is sustained.

Producing vulnerability

Information development

Information system sustained in the

ProvinceNo of Maps Produced & Published


Programme No: - 4 - CIRM


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Head: 423 - Provincial Public Administration Secretariat (PPAS)

Programme: 03

Project KRA

Service Delivered

Key Output Indicator Key Outcome Indicator

Serial No.of SRA to

which KRAcontribute

2

Sustain thehumanresource

Maintenance of Human Resources

Man power (34 in number)sustained.

Approximately 432officers benefited fromstaff bus transportfacilities

Responsive and promptadministrative cultureprevailed.

Effective service bydelighted clients.

4

2

Improvinghuman andinstitutionalresources for

service delivery

Procurement of office furniture andequipment Maintaining vehicles for effective use in

official purposes

Maintenance: Machinery and equipment Communication & others Payment for Utility Service (

Electricity Telephone and Water)

Necessary office furnitureand equipment purchased. Perks of fifty six

employees of thissecretariat paid

Three agreements made Three circuit bungalows,

Guest Houses and two

hostels maintained Approximately 432

officers benefited fromstaff bus transportfacilities

Productivity andreputation increased

Delighted externalclients

Establishment anddevelopment case loadattended

Efficient run with zerodefects found.

2


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Head: 423 - Provincial Public Administration Secretariat (PPAS)

Programme: 03

S.No KRA Service Delivered Key Output Indicator Key Outcome Indicator

Serial No.of SRA to

which KRAcontribute

2Providingincentives

Accommodating over time/ holiday payClaims

Granting salary advance /loans Perks of needy employees

of this secretariat paid

Sufficient and capablemanpower at provincialoffices through effectivepersonnel management.

Effective service deliveryto public by delightedworkforce

Case load in establishmentand development areasattended.

4

2MotivatingOfficials

Providing HRD fund to staff Providing accommodation new rented outQuarters(Vavuniya) Maintaining of Quarters & Circuit

Bungalows Repairing /Attending defects at Quarters

50 Provincial officersbenefited in their higherstudies

20 Officers benefited to stay Proper functions of 8 Nos. of

quarters ensured

High caliber workforce 50in number established

Delighted officers due tobalanced social and official life. Provincial Employees

benefited

6


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Service Performance Plane-2011

Head : 424 -Department of Motor Traffic

Programme :- 3

Project Key Result Area Service delivered Key output Indicators Key come Indicators

424-3-1

Sustaining theHuman Resources of

Service deliverysystem Maintenance of HumanResources

Personal Emolument were Paid to 28 staff Human Resource of service

delivery system by 28 staff issustained

Public Safety

Issuing revenue licenses tovehicles

Accept Notice of non users ofvehicles and Register

Printing of revenue licensesand distributing among thedistricts and divisions

Issued 65,000 vehicle revenue Licenses Increased provincial CouncilIncome by 10%. Ensuredpublic safety and reducedCrimes by 2%

Public AwarenessRegistration of reputedgarages to issue fitnesscertificates to buses & lorriesIssuing instruction withMotor Traffic Acts and other

10 nos. of Circulars issued Conducted 5 Nos.Public Awareness Programes

Road Safety through Publicby 10%


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Service Performance Plan-2011Head:- 427- Management Development & Training Institute

Programme:-9

Project KRAService Delivered

Key Output IndicatorKey Outcome

Indicator

Serial No. of SRAto which KRA

contribute

3Sustain the humanresource

Maintenance of Human ResourcesSalary paid for11staff

Effective service bydelighted clients.

6

3

Improvinginstitutionalresources forservice delivery

Maintenance of Physical AssetsNecessary office furniture andequipment purchased.

Auditorium maintained

Productivity andreputation increased

Satisfied externalclientsEffective trainingConducted

Efficient run with zerodefects found.

6

3 Providingincentives

Accommodating over time/ holiday pay

Claims

Granting salary advance /loans

Sufficient and capable

manpower at provincialoffices through effectivepersonnel management.

Effective servicedelivery to public bydelighted workforce

Case load inestablishment anddevelopment areasattended.

4


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Service Performance Plan-2011Head:- 427- Management Development & Training Institute

Programme:-9

Project KRA

Service Delivery

Key Output IndicatorKey Outcome

Indicator

Serial No. of SRAto which KRA

contribute

3MotivatingOfficials

Providing training to officers

Conducting courses in collaboration withUniversities.

200 Provincial officersbenefited in their higherstudies

20 Officers benefited

Quality of work

improved

Satisfied officers due tobalanced social andofficial life.

Provincial officersbenefited

6

3

Streamlining ofgovernmentstructure andinstitution

Simplifying administrative proceduresthrough management development andtraining

Processes and proceduresrevised and streamlined.service delivery reviewed andsimplified continuously

Benefited clients. 6

3Improvement ofservice delivery

Training and Development 600 Public servants trained Improvement ofquality of training

4


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Head No : 430

Programme No: 3

Project Key Result Area Service Delivered Key out put indicator Key Outcome Indicator Serial noof SRA to

which KRAcontribute

GeneralAdministration &Finance

1.Sustaininghuman resourceservice deliverysystem

Assistance for servicedelivery & officer wellbeings

- Personal emoluments paid to40 staff Service delivery system ,increment and promotionsanctioned

1

2.Production andProductivityenhancement

Development of FishProduction

100,000 of fingerlings stocked1No. of fish breeding centreestablished

200 families livelihoodimproved.% of malnutritionaldecrease in the community

due to availability of cheepprotein source.

1

Market promotion 100 fish box & Bicycle supplied Improved the livelihood of100 fish traders

Increase the income

1

Providing fishing gears andboats on subsidies rate No. of fishing gears and boats

provided

Increased the fish harvest &

income

1

Capacity development 10 No of training conductedCapacity of 150 Familiesimproved 1

3.stenthininggovernancestructure &institution

Procurement of furnitureand office equipments

1 No. computer, 2 executivetable & Chair purchased

Performed function withefficiently

3


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Head No:- 431-Dept. of Agriculture

Programme No: 3 & 44Project Key Result Area Service Delivered Key Output Indicator Key outcome Indicator Serial No of

SRA towhich KRAContribute

2 &4Sustaining humanresource for effectiveservice delivery system

Maintaining of theHuman Resources

Personal emoluments were paid to 305personnel

Service delivery system by developmentof 305 staffs is sustained SRA1

2&4

KRA 1.4 Productivityenhancement

Provision of seedmaterial as incentiveand training

8500 Kg of ground nut seeds supplied for212.5 ac cultivation

190 Mt of ground nut additional yproduced

SRA 1

2400 Kg of black gram seed supplied for200 ac cultivation

120 Mt of black gram additional yproduced

15000 Kg of red onion seed bulb suppliedfor 30 ac cultivation

180 Mt of red onionadditional y produced

Provision of seeds asincentive for OFCunder irrigation andtraining

100 Kg of hybrid maize seeds suppliedfor 15 ac cultivation

09 Mt. Maize produced

280Kg Ground nut seeds supplied for 07ac cultivation

6.3 Mt. Ground nut produced

360 Kg of green gram seeds supplied for30 ac cultivation

15 Mt. Green gram produced

15 Kg of big onion seeds supplied for 05ac cultivation

20 Mt. Big onion produced

8.4 Kg hybrid pumpkin seed supplied for21.5 ac cultivation

129 Mt. Pumpkin produced

Assistant for packageof practices tomaximize rice yield

/ac

Input supplied for 25 nos. of 1 ac blockmaximum yield rice demonstration

Average rice increased to 6.5 Mt./ha inthe demonstration plot

Water grass control inrice

Input supplied for 50 nos . of 1 ac blockwater grass control demonstration inpaddy

80% reduction in water grass populationin the demonstration plot

Production & supply ofquality seed paddy forlocal seed protection

900 bu of RSP supplied for 300 ac. of seedpaddy production farm establishment

24000 bu of quality seed paddy producedand used

Supply quality OFC

seed materials for seedproduction

720 Kg of quality black gram seed

supplied for 60 ac. seed production farm

30 Mt. of quality black gram seed

produced


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Supply quality OFCseed materials for seed

production

720 Kg of quality black gram seedsupplied for 60 ac. seed production farm

30 Mt. of quality black gram seedproduced

2&4

7500 Kg of quality seed onion bulbssupplied for 15 ac onion seedproduction farm

75 Mt. of quality seed onion produced

480 Kg of basic green gram seedmaterials supplied to 40 ac seed

production farm

16 Mt. of quality green gram seedmaterials produced

120 Kg of basic cowpea seed suppliedfor 10 ac. seed production farm

5 Mt. of quality cow seeds produced

Promotion of rowseeding technologyto increaseproductivity

25 Nos of high land seeder supplied Improved agronomy practicesadopted by row seeding

Supply of fruit plantsto resettled farm

families

7000 nos of agro- forestry plantssupplied to 1000 home stead

Fruit village developedOwn consumption of fruits

Supply of rockingsprayer

50 Nos of rocking sprayer supplied Quality fruit production increased

Provision ofsprinklers and itstechnology forvegetable cultivation

200 Nos of 50 ac of sprinklersestablished in vegetable cultivation

Water used efficiency increased by100%

Provision of drip

irrigation unit indense bananacultivation

100 Nos of drips irrigation units

established in 25 ac bananacultivation22, 000 banana suckers supplied

Water used efficiency increased in

banana cultivation orchard

4

KRA 1.3 -Marketopportunities,information, linkagesand network

Construction of redonion storagestructure and supply

14 Nos rural level red onion storagestructure established

Awareness of the red onion storetechnology in 14 villages

Supply of plasticcrates for easytransport

975 Nos plastic crates supplied tofruit producers

Reduced the post harvest losses intransport of fruits and vegetables by28%


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Project Key Result Area Service Delivered Key Output Indicator Key outcome Indicator Serial No ofSRA towhich KRAContribute

Provision of pushbike to vegetablevendors

50 nos. of push bike and creates topromote rural vegetable marketing

100 vegetable vendors collectvegetable from rural farmers

Services facilitatedfruit collection,storing and

marketing

Construction of community managedmango sale outlet (phase III work)

Income of fruit growers increased byregulated marketing

KRA1.1-Development of socialfinancial, human,physical, natural

assets

Supply of barbedwire for homegardening

500 Nos of. 25 kg barbed wire coilssupplied

500 home garden have protectivefencing for cultivation

Supply of waterpumps to resettlefarmers

217 nos. of water pumps supplied toresettled farmers

The lost farm implements replacedfor cultivation.50% increased extent of cultivation

under agro-wells in each homesteadSupply of knap sacksprayers to resettlefarmers

250 nos. of knap sack sprayersupplied to resettled farmers

Supply of alkatheenpipe for abandonedhigh land cultivators

110 Nos. of alkatheen rolls (33M)supplied to high land cultivation

Supply of mamotty toresettled farmers

500 nos. of country mammottysupplied to resettled farmers

KRA 1.6 Buildingknowledge on newoptions available

Conduct farmertraining on newtechnologies

750 farmers trained by 25 training atDATC

Farmers skills and knowledgeincreased

Technologytransaction throughexposure visit

10 Nos of farmer exposure visitsorganized to Agric. research stations.

Technologyawareness and its

performanceevaluation

05 Nos of agricultural exhibitionconducted at each DATCs


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Project Key Result Area Service Delivered Key Output Indicator Key outcome Indicator Serial No ofSRA towhich KRAContribute

KRA 2.3 Improvinghuman andInstitutionalResources for servicedelivery

Practical training forwater and cropmanagement tofarmers

Improved irrigation systemmanagement in teaching plot crop at02 DATCs of Vavuniya, Mannar

Effective training on cropmanagement technology enabled.

SRA 2

Lands on training Land improved for cultivation at

Mannar and Mullaitivu DATCs

Teaching plots established and

Quality training conducted at theDATCs

Tissue culture plantssupply serviceinitiative

Established tissue culture laboratoryservice

Production of plantlets from tissueculture

Technical andmanagement tofarmer

Supply ofqualityplantingmaterial privatenursery men

05 ac nucleus citrus plants inKanagarayan kulam, Vavuniyareestablishment

Assured supply of quality plantingmaterial

KRA 4.1 Improvement ofservice delivery

Training toextension workers atDATCEffective training

06 nos. of staff training conducted to300 nos. of front line extensionworkers

Enhanced skills and knowledge of theDOA staff for better extension

SRA 4

KRA 5.2 Addressingneeds of scatteredpockets ofvulnerability

Development ofhome gardens

1000 Home garden established75 home garden winners awarded2700 perennial crops supplied

Ensure the own consumption ofvulnerable groups.

SRA 5


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Head: 432 Department of Animal Production and Health

Programme: 3,Provincial Administration

Project Key Result Area Service Delivered Key output Indicator Key OutcomeIndicator

Serial No.of SRA to

whichKRA

Contribute1.Sustaining the Humanresource of service deliverysystem

Providing timely assistancefor the execution of AP & HDepartment's services

Made salary and otherpayments to 59 officers

Human Resource ofService Delivery systemis sustained

4

22. Institutional andinfrastructure developmentfor service delivery

Maintenance of DepartmentBuildings

2 AD's office and PD's officebuilding maintenance

activities were carried out.

Satisfactory livingconditions and working

environment areprovided to office staffs.

2

Procurement andmaintenance of officeequipments, Furniture andelectrical goods to PD'soffice, 2AD's offices and3DVS's offices.

6 Nos of Blowers1 No. of MultimediaProjector2 Nos of UPS (1.2kw.)1No.Digitel Photocopier(High speed)

Uninterrupted andefficient workingenvironment in offices.

2

Maintenance of Officialvehicles, Plants andMachineries in PD's office ,2AD's offices and 3DVS'soffices.

50% need of Vehicle, Plantand machinery aremaintained.

Timely service Deliveryby officers

2

Supply of stationeries fuelto PD's office , 2AD's officesand 3DVS's offices.

100% needs of fuel &stationeries purchased.

Timely service Deliveryby officers

2

Providing Internet

connections to 2 ADsOffices and 3 DVSs offices

Internet connections for 5

admin. Units are Provided.

Reduction of

communication delays

2


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Head: 432 Department of Animal Production and Health

Programme: 45 Livestock Development

Project Key Result Area Service Delivered Key output Indicator Key Outcome Indicator

Serial No.of SRA to

whichKRA

Contribute

4

1. Sustaining the Humanresource of servicedelivery system

Providing timely assistance forthe execution of AP & HDepartment's services

Paid salary and otherpayments to 213 officers

Human Resource of ServiceDelivery system is sustained

4

2. Institutional andinfrastructuredevelopment for servicedelivery

Continuation of Constructionwork- 2 DVSsoffices(Mullaitheevu & Mannar)

Completion of 2 DVSoffice buildings

Conducive workingenvironment

2

Infrastructure development

Maintenance of DepartmentBuildings in 10 Veterinaryoffices

Maintenance works and

minor repairs are done in10 Veterinary officebuildings.

Conducive working

environment

2

Procurement and maintenance

of office equipments, Furnitureand electrical goods toVeterinary offices

10 Nos. of Office Tables20 Nos. of Arm chairs30 Nos of EmergencyLamps.30 Nos of Water filters.20 Nos of computertables10 Nos of Refrigerators20 Nos of Cool Boxes(Plastic-20 lit

Conducive and healthyworking environment willincrease service deliverysystem in range offices

2


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Improved feeding systemSupporting for shed facilityimprovement and clean milkProduction

25,000 Month oldChicks(Unsexed) issued(50 % subsidy)

Egg production increased by5,000 eggs per day in 6months of Period.

1

40,000 DOC chicks(Unsexed) Issued (50 %subsidy)

Egg production increased by6.500 eggs per day in 7months of Period

1

2 Nos of Mineral BlockProduction centersestablished

Availability of Mineralblocks in the province isensured for increased milkyield.

1

100 cattle sheds Re-constructed/Improved(50 % subsidy)

Milk Production increasedby 600 lit/day throughImproved Managementpractice.(semi intencive)

1

Supporting for shed facilityimprovement in GoatProduction

Re-Construction/Improvement of Goatsheds for 100 goats(50 % subsidy)

Preventing Inbreadingincreased genetic potentialto increased meatProduction per year by 30%

1

Strengthening the communityBased Organizations (LIBCOs)

Supporting 20 LIBCOs toincrease administrationcapacity.

Management Capacity ofthe LIBCOs improved toimplement Livestockdevelopment Projects

1

Supply of Improved Stud bulls

and stud goats for large herds

80 Nos of AI Born bullcalves issued (50 %subsidy)

400 cross bred heifersproduced in 18 months inLarge Herds for better milkProduction

1

100 Nos of JamunapariStud goats issued (50%subsidy)

800 cross bred goatsproduced in 12 months inlarge herds for increasedmilk and meat production.

1

Increasing Broiler chickproduction in RLF(Poonthoddam/Atchuvely)

Procured and supplied1500 DO Broiler Parents

Production of DO Broilerchicks increased by 21,000per month in 8 months

1


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Increasing the Production ofDual type goats to be suppliedto Private farms.

Procured 50 she goatsand 5 Studs for BreedingPurpose.

Production and distributionof Hybrid Kids fromBreeding farm (135 kids/year) in 1year.

1

Increasing production of Day

old Layer Pullets for supply to

Layer farmers

Procured and supplied1000 Nos of LayerParents for RLFF

Production n of DO pulletsincreased by 9,000 permonth in 7 months

1

Increasing production of Day

old backyard chicks for supply

to Layer farmers

Procured and supplied1000 Nos of Backyard

Parent Birds for RLFF

Production n of DO unsexedincreased by 18,000 per

month in 7 months

1

Strengthening of MilkMarketingSupply of Improved StudAnimals to Large herds

15 Milk sale outlets wereimproved

Milk collection and saleincreased by lit/month in 6months.

1

6.Genetical Improvement

Supply of Improved Stud bullsand stud goats for large herds

60 Nos of AI Born bullcalves issued (50 %

subsidy)

400 Hybrid heifers producedin 18 months in Large Herds

for better milk Production

1

80 Nos of JamunapariStud goats issued (50%subsidy)

1000 improved (JP) kidsborn and issued to needyfarmers.

1

Improvement of ArtificialInsemination services

AI Centre Thirunelvelystrengthened to improveservice

Increased Production ofGoat semen, Increasedsupply of DF Semen

.Monitoring and Recordmaintenance improved in AICentre

1


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Head: 432-Department of Animal Production and Health

Programme: 56, Research and Devlopment

Project Key Result Area Service Delivered Key output Indicator Key OutcomeIndicator

Serial No. ofSRA to

which KRAContribute

3

1. Sustaining the humanresource of service deliverysystem

Providing timely assistancefor the execution of AP &H Department's services

Payment of Salary to 8officers

Human ResourceDelivery System issustained

4

2. Institutional & Infrastructuredevelopment

Procurement and supply ofStationary and Electricalgoods needed

100 % needs ofstationeries, fuel andelectrical goods purchased.


2

Maintenance andImprovement ofDepartment Building

Strengthened andmaintenance of regionaloffice buildings.


2

Maintenance of Officialvehicles, Plants andMachineries in farms

50 % Vehicle, Plant, andmachineries aremaintained


2

3. Improved VeterinaryExtension services

Technology transfer to theLivestock Farmers

200 farmers were educatedin dieses preventionvaccination

Reduced incident ofdieses outbreak by 50% 1


28/68

Head

Programme :- 43


Serial No. of

SRA to which

KRA

Contribute



delivery system

Providing timely assistance for

the execution of Irrigation

department's services.

Personal Emoluments are paid to 471

staff

Human resources of Service delivery system

is sustained.1

Operation of Irrigation Schemes

Operational activities of 54 Major /

Medium Irrigation Schemes are carried

out.

Satisfactory Irrigation facilities are

provided to 70,181 acres of paddy lands.

Operation of Salt Water

Exclusion and lagoon Schemes

Operational activities of 34 Salt Water

Exclusion Schemes and 3 Lagoon

Schemes are carried out.

Satisfactory Salt Water Exclusion facilities

are provided to 27,220 acres of paddy lands.

Operation of Drainage & Flood

Control Schemes

Operational activities of Valukairau

Drainage Scheme are carried out.

Satisfactory Drainage facilities are provided

to 2,000 acres of paddy lands.

Maintenance of Irrigation

Schemes

Maintenance activities of 54 Major /

Medium Irrigation Schemes are carried

out.

Satisfactory Irrigation facilities are

provided to 70,181 acres of paddy lands.

Maintenance of Salt WaterExclusion and lagoon Schemes

Maintenance activities of 34 Salt WaterExclusion Schemes, 3 Lagoon Schemes

are carried out.

Satisfactory Salt Water Exclusion facilitiesare provided to 27,220 acres of paddy lands.

Maintenance of Drainage &

Flood Control Schemes

Maintenance activities of Valukairau

Drainage Scheme are carried out.

Satisfactory Drainage facilities are provided

to 2,000 acres of paddy lands.

Maintenance of Department

Buildings

80 Irrigation Buildings are maintained to

serve above acceptable service conditions.

Satisfactory living conditions and

conducive working environment are

provided to the 471staff.

Maintenance of Vehicles, Plant,

Machineries and Equipment

Repairs and maintenance of 15 Vehicles,

Plant, Machineries and Equipment arecarried out.

Uninterrupted services to farmers,

efficiency and long durability of these assetsare ensured.


Productivity enhancement 1

Development of Physical

assets1

:- 433 - - Dept. of Irrigation Northern Province

433 43 2


29/68

Head

Programme :- 43


Serial No. of

SRA to which

KRA

Contribute


:- 433 - - Dept. of Irrigation Northern Province

Capacity Building for

Implementation

Procurement of Furniture and

Equipments

7 Nos Computer Set,

4 Nos Library Almyrah

8 Nos Steel Cupboard

8 Nos Steel drawer almyrah

4 Nos Excutive tables with chair

10 Nos ordinary tables with 16 chairs01 No Colour printer

03 Nos Levelling instruments

01 No Pedestal fan

06 Nos Computer table with chairs

15 Nos Conference chairs

03 Nos Laser jet printer

01 No Dotmatrix printer

Necessary furniture and equipments areprovided to enable the staff to perform

their functions with increased effectiveness

and efficiency by 10%.

3

Improving Human and

Institutional Resources for

service delivery

Urgent improvements to

Irrigation Schemes

7 Major/ Medium Irrigation Schemes are

improved to function at their satisfactory

operational level.

Safety of the Irrigation Schemes are

ensured and improved irrigation facilities

are provided to 34,717 acres of paddy

lands.

2

Improvements to service

delivery

Enhancement of farmer

participation and farmer

organization development

28 Nos of Leadership Awareness

Training, Basic Construction and

Maintenance Training and Training on

Accounting procedures are provided to

selected 7 farming societies (one per eachdivision)

Empowered farming community for

sustainable management of Irrigation

facilities

4

433 43 2


30/68


31/68

Project Key Result

AreaService Delivery

Key Out Put

Indicator

Key Outcome

Indicator

Serial Noof SRA to

which KRA

contribute

1

1. Sustaining the

human resource of

services delivery

system

1.1 Reservation of existing cultural and

easthatic values in the Province

1.2 Propergating the culture and tradition

of societies in NP

1.1 Personal Emouluments paid to 33

officers

1.1 Human resources capasity

is sustained. 1

1

4.Strengthening of

Governance

efficiency and service

delivery in Cultural .

4.1 Benificaries in the system provided

with better service from the sector.

4.2 Quality service provided for the

customers in the sector

4.3 Better accomadation to the officers

promoted to provide better service delivery

4.1.1 Received better service from 33

officers of this office.

4.1.2 Provided Over time payment and

holiday payment to eligible officers,

4.2 5 Mechinaries and equipments

maintained.4.3 Cultural officecs are provided with

seating

4.1 performance of the officers

is 80% promoted.

4.2employees motivated

and performed well. And

completed the signgments.

4.2Performance and life of

machinary and equipments

extended.4.3 performance of officers

increased

3

1

Encouraged the

literary and creative

Young and famous

artist

2.Providing the finacial assistants to

old artist to assist the livelyhood

15 artists over 60 years selected 5 from

each districts a monthly incentive of

Rs.2000.00

The society recognized the

service of

these 15 artists and their

experience

is propagated to the young

Artists

2

1

Conducting programs Peoples of different culture understand the

others religious culture & heritage values

5 festivals of various religions

conducted

Tamil literary day celebrated at

Provincial Level

Inter religious , cultural

harmony is achived

2

SERVICE PERFORMANCE PLAN -2011

Programme No :- 3 (Provincial Administration cultural )

Head :- 440 - Ministry of Education


32/68


Serial No of

SRA towhich KRA

contribute

Conduct internal evaluation901 InternalEvaluation Reports

prepared

Strength and weakness in 901 schools

identified

Conduct External evaluation 300 Evaluation Report preparedQuality assurance established in901schools.

Zonal Monitoring panel visits. 240 ZMP Reports prepared Quality assurance established in 185(A/L) schools.

2. Sustaining Human resource

in the system.Providing salaries and other benefits.

Retain 723 officers in the Education

system

10847 Teachers & 267431 students got

education facilities.6

3.Improved Quality

of service

Providing inputs for management

processses

supply of stationary, fuel and other

perishables

10847 teachers &723 staff are satisfied

with estabkishment services received2

4.Improved institutional

capacity fit for productiveservice delivery

Supply of equipmnets

1 ZEO building, Office furnitures,

network equipments, Generators,Laptop computers

Digital camera provided

Functioning capability increased by 20%in PDE office and 12 Zones.

3


1.Internal and external

evaluation of school system6

Head No: 441

Programme No: 3

General

Administration


33/68


34/68


35/68


Serial No of

SRA to

which KRAcontribute

SpecialEducation

1. Sustaining Human resourcein the system.

Providing salaries and otherbenefits

Retain 373 Teachers in the educationsystem

4500 disbled students got equalopportunity of education

4

Conducting Medical camps. 6000 special need students identified.

Teacher training program. 500 teachers trained.3.Teacher developmentframework

Teacher training program 800 teachers trained Achievement level of 4500 studentsincreased by 7% .

4

Celebrating special education day. 400 programs conducted.

Conducting Competitions 360 Competitions conducted.

Conducting Exhibitions. 360 Exhibitions conducted.5. Improved institutional

capacity fit for productiveservice delivery

Providing Learning equiments &Construction of special education unit

1 Special Education Unit

Special Education Equipmentssupplied

to 30 centres

Achievement level of 4500 studentsincreased by 7% .

3

6. Strengthning highorderlearning in Schools

Supply of learning meterials 25 schools got quality inputsAchievement level of 4500 studentsincreased by 7% .

3

7. Improved Quality

of service

Providing inputs for management

processses

supply of stationary, fuel and other

perishables

373 teachers receeived professional

guidence by ADEs & ISAs

2

Head No:441

Special

Education

Programme No:87

2.Inclusive Education 5

Developed healthy attitude of helpingneedy children.

4100 students skill developed by 10%.

2

Inclusive education strengthened in897 schools

Special

Education

4.Student based activity


36/68


Serial No of

SRA to

which KRAcontribute

1. Sustaining Human resource

in the system.


Retain 87 Instructors in the education

system

More than 7000 adults received education

and job skills4

Survey to identify non schoolgoing children.

20 programs conducted.

Strengthening the compulsoryeducation committee.

Compulsory education committee

strengthened in 897 schools.

Conducting literacy centres. 82 programs conducted.

Conducting community learningcentres

84 program conducted.

Skill development courses. 12 program conducted.

4.Income generationprograms Conducting workshops 20 workshops conducted. 7500 adult benefited on socio economicbasis. 15. Health and Nutrition

programmes

Conducting Health & Nutrition

programmes25 Medical camps conducted

3750 students got health and nutrition

facilities3

6. Improved institutionalcapacity fit for productive

service deliver

Supply of equipmnetsVocational training equipments

supplied

More than 7000 adults received education

and job skills2

7. Improved Qualityof service

Providing inputs for managementprocessses

supply of stationary, fuel and otherperishables to units

87 Instructors receeived professionalguidence by ADEs & ISAs

2

Programme No:87

2.Compulsory Education

programs

3.School leavers program

Head No: 441

Survival rate increased by 6%.

5

5

7600 adults obtained a means of

livelihood.

Nonformal

Education

Nonformal

Education


37/68


Serial No of

SRA to

which KRA

contribute

1. Sustaining Human resourcein the system.


Retain 13 planners in the educationsystem

Planning culture strengthed in educationsystem

4

Preparation of AIP ( Conducting

workshops).910 Plans prepared.

Preparation of five year rolling plan. 910 Plans prepared.

Monitoring and review of ESDFPActivities. 310 reports prepared.

3. Human resource

developmentOfficers training programs 100 officers trained. Capacity of 100 officers strengthened. 6

Collection of data Updating data

6.Improved Qualityof service

Providing inputs for managementprocessses

supply of stationary, fuel and otherperishables to units

No of plan documents and progressreports 4

13 data base created.

Head No:441

Programme No:88

2. Planning and result based

monitoring

Conducting studies on variousfields.

30 studies conducted. 30 Issues identified. 2

ESDFP fund utilized in an100%efficiently.

6

Proper EMIS maintained by Province and

Zone6

4. Education Research

5. Data management system

Education

Planning &Research

Education

Planning &Research

SERVICE PERFORMANCE PLAN - 2011


38/68

Project KRA Service Delivered Key Output Indicator Key Outcome Indicator

Serial No of

SRA

to which KRA

Contribute

1

1. Sustaining the humanResource of

service Delivery System

StrengtheningGovernance efficiency.

01. implemented the provincial

and national policy on sports

development and youth affiars

1.1) Payment of salaries for 71 officers

1.2) Create a active office automation

environment

1.3) overtime and holiday pay for about 71employees, property loan Providing holiday

warrants to all employees

The standard of performance in the

sports is increased by 30%

Better Service delivery ensured 1

1

2. Development of Sports Activities 01. maintain standard towards

national achivements to allow the

youths to participate in national

events.

02. Provide equal opportunities to

Youth to enrich sportsachievements.

2.1) Monitoring the Sports activities in 5

districts including 33 DS Divisions & 66

Training Centers

2.2) To provides sports training materials

to 5 District Training Centers, 33 Divisional

Training Centers & 600 Clubs2.3) Provide 20 Playground equipments for

resettlement areas

Participation in Sports Activities

enhanced

performance in National Level

Improved

1

1

3. Ensure the Participant to

participate proper Tournaments &

Competitions

03. equal Opportunity to the

participants to participate in

compettion at different levels

3.1) To conduct 33 divisional Sports Meets,

5 District Sports Meets & one Provincial

Sports Festival

3.2) To provide Sports equipment for 300

competitors particvipate in National Sports

Festival

Access of sports participants increased

Sports Equipment are utilized by

competitors to encouraged the sports

activities

2

1

4. Improving Operational,

Managerial Efficiency And Sports

Skills

01. Enhancing the youth with

sports techniques.

4.1) Provide sports materials for 484 Sports

clubs & Youth Clubs

4.1) Conduct 25 Sports Coaching Camps for

1400 Youths in registered Sports Clubs

4.2) Conduct 28 carrier guidance

Programmes for 2000 unemployment

Youths

More Games are played by Youths

The Capacity of Youths Increased

More avenues of employment exploded 4


Head-442 -Department of Sports

Programme No- 90 Sports and Recreation



39/68


Serial No of

SRA

to which KRA

Contribute

SERVICE PERFORMANCE PLAN 2011

Head-442 -Department of Sports

Programme No- 90 Sports and Recreation

1

5.Identify & Verify the targeting

groups to reconstruct their Physical

& Mental Development

Youth with relaxed mood

participate in development

activities.

5.1) Organize Special Programmes with

pushup the 3 targeting groups in 3 Districts

5.2) Organize Special Capacity development

& Mental relaxation programmes for 13

Divisions in resettled areas

Performance in Sports

Achievers increased

Pleasure activities make the

Community Healthier

5

1

6.Ensure & Provide the proper

sports Platforms & Materials that

uses by Sports Performers

Provide Opportunity for players

to train in standard grounds.

6.1) Construction of 5 Volleyball courts &

Continue work for the Indoor Multi sports

complex

6.2) Provide 15 Office furniture to District,

Division & Department

6.3) Reconstruct 25 damaged Main

playgrounds & 215 Sports Clubs in Resettled

areas

Facilitate Sport trainings for Participate

in the National Level Compete is

Increased

Better Service delivery to the

receptionist

Ensure the youths got more pleasant

environment & mental relaxation by the

sports activities

6


40/68

Head : 450- Ministry of Health & IM

Programme : 3

Personal Management35 staffs motivated to achievethe tasks

Services of 35 staffs sustained

Ensured effective administration

4

02 Nos.of Staff grade officers

provided foreign exposure Increased work performance4

05 Nos. of training programmes

conductedEnsured effective administration

4

15 Nos. of circulars issued Regulate the system for better

service delivery

6

05 Nos.of Regional institutions

& health institutions supervised

and monitored for higher

Timely assistance provided 6

20 Nos. of review meetings

conducted with Provincial Depts

& Line ministries

Service delivery system regulated 6

20 Nos. of reports submitted Steering the health care services 4

Infrastructure Development

01 head office maintained

buildings, Equipment & Vehicles

Assets maintained 3

Coordination with

Stakeholders & Line

Ministries2GeneralAdministratio

n&

Finance

Human Resource

Development

Development of

InstitutionalCapacity Providing guidance & Policy

Implementation

Capacity Building


Project Key Result Area Service Delivery Key Output Indicator Key Outcome Indicator

Serial No.of

SRA to

which KRA

contribute


41/68

Head : 451 - PDHS

Programme : 3 (Provincial Department of Health Services)

Personal Management58 staffs provide personalemoluments to achieve the tasks

Services of 58 staffs sustained.Ensured effective administration.

4

05 Nos.of Senior officials providedforeign exposure

Improve performance of staffs. 4

05 Nos.of training on 5'S'conducted

Improve productivity of theinstitutions.

6

15 Nos. of circulars implemented Regulate the system for betterservice delivery

6

05 Nos.of Regional institutions &health institutions supervised andmonitored for higher performance.


30 Nos. of review meetingsconducted

Service delivery system regulated 4

20 Nos. of reports submitted Steering the health care services 4

Infrastructure Development01 head office maintained buildings,Equipment & Vehicles

Assets maintained 3

2

Genera

lAdm

inistra

tion

&Finance

Human ResourceDevelopment

Development ofInstitutionalCapacity Guidance & Policy

Implementation

Coordination with Stakeholders

& Line Ministries

Capacity Building



Serial No.of

SRA to which

KRA

contribute


42/68

Head : 451 - PDHS

Programme :70 ( Regional Department of Health Services)

Personal Management 390 staffs provided personalemoluments to achieve thetasks.

Services of 390 staffs sustained.Effective administration.

4

Capacity Building

10 Nos.of trining programme on5'S' conducted & 5'S' systemimplemented

Improve productivity of theinstitutions.

6

Development ofInstitutional Capacity

15 Nos.of circulars implemented Regulate the system for betterservice delivery

6

91 curative institutions & 27preventive institutionssupervised and monitored.


Coordination withStakeholders & Line

12 Nos. of review meetingsconducted.

Workable environment sustained. 4, 6

Coordination withStakeholders & Line

Ministries

20 Nos.of meetings conductedwith Heads of institutions

Regulate the system for betterservice delivery

6

02 RDHS Offices Constructed /Completed.

Assets restored in newly recoveryareas.

3

01 RMSD completed 3

05 Nos.of head officesmaintained Buildings, Equipment& Vehicles and in use

Sustainability of assets 3

4

GeneralHealthServices


Guidance & PolicyImplementation

Infrastructure Development



Serial No.of

SRA to

which KRA

contribute


43/68

Head : 451 - PDHS

Programme : 71 (Curative Care Services)


3382 staffs provided personalemoluments to achieve the tasks. Services of 3382 staffs sustained

4

65 MOs, 250 NOs, 100 Midwives,50 Dispensers & 100 minor staffsappointed.Consultant services provided

Reduce the patient waiting time.Reduce inward admission patientratio.Reduce the hospital acquiredinfection rate.

4

05 Nos.of Medical officers providedforeign exposure Increased work performance 4

05 Training programmes conductedon 5'S' approach

Improve productivity of theinstitutions

4

25 Nos.of Training Programmesconducted Effective service delivery by better

work performance

4

Out Patient Care10 major hospitals equipped withMedical Equipment

Increase case detection rate at OPDespecially Diabetic, Hyper tension &TuberculosisReduce the hospital acquiredinfection rate.Improve the quality of servicedelivery

3

Serial No.of

SRA to which

KRA

5

Pa

tien

tCare

Serv

ices

(Cu

ra

tive

)

Personal Management

Capacity Building




44/68

Improvement of CurativeCare Services

Out Patient Care25 hospital buildings, 53 Vehicles &Medical Equipment maintained500000 people benefitted.

Sustainability of assets95% deduction in patient complaintsin medical investigation reports.

3

Inward Patient Care 06 hospital buildings, 03 Maternitywards, 02 quarters constructed500000 inward patients benefitted.300000 inward patients provideddiet.

Reduce average length of hospitalstay of patients.Reduce bed occupancy rate.Improve quality of treatment(consultant service).Reduce number of patients transferout to other hospitals.Reduce hospital acquired infection

rate

3

Followup Clinic Care

15 Nos. of clinics refurbished /maintained300000 clinic patients benefitted

Improve quality of treatment.Reduce hospital admission rate ofchronic patients.10 % reduction in non communicable

diseases.

3

Specialized Followup Care01 No. of Eco cardiogramintroducedTransport assistance provided

Decrease transfer out rateImprove quality of treatment &quality life of patients.

2

Referral network system 72 Nos.of Ambulances maintained Improve quality of life of patients.

2

5

Pa

tien

tCare

Serv

ices

(Cu

ra

tive

)


45/68

Head : 451 - PDHS

Programme : 72 (Preventive Care Services)

Human Resource

Development

1111 staffs provided personal

emoluments to achieve the tasks.

Services of 1111 staffs sustained 4

05 MOs, 150 Midwives & 50 PHIsappointed.Consultant services provided

4

45 Volunteers deployed for PHMvacant areas

4

05 Nos.of Medical officers providedforeign exposure Increased work performance

4

05 Training programmes conductedon 5'S' approach

Improve productivity of theinstitutions

4

25 Nos.of Training Programmesconducted

4

5 Nutritional & HIV/AIDS

awareness programmes conducted

4

Improvement ofPreventive Care Services

Maternal & Child Care

10 MCH clinics provided MedicalEquipment

Reduction of MMR / NNMRReduction of home deliveriesReduce post partum complication.

3

6

Co

mmun

ity

Hea

lthServ

ices

(Preven

tive

)

Personal Management Reduction of MMR / NNMRReduction of home deliveriesReduce post partum complicationImprove vaccination coverage to100%.

Capacity Building

Effective service delivery by better

work performance



Serial No.of

SRA to which

KRA

contribute


46/68

Improvement ofPreventive Care Services

05 Nos. of MOH Office equippedwith Furniture & Equipment

3

5000 Nos of mothers & childrenprovided with food supplement 5

10 Nos. of MOH offices & GHCsrefurbished / maintained 3

27 Nos.of MOH complexmaintained buildings, Equipment &vehicles

3

15 Nos. of mobile clinics conductedEnsured basic health care to thevulnerable groups.

5

Adolescent Care

Reduce teenage pregnancies.Reduce anaemia complicatedpregnancies.Reduce STD among teenage.Reduce Low Birth Weight babies.

Maternal & Child Care

Reduce low birth weight babiesReduce pregnancy relatedcomplicationReduce death complicated

pregnanciesImprove vaccination coverage to100%.



47/68


Head :- 452 Indigenous Medicine

Programme :- 3 ,& 73

Project KRA Service Delivered Key Output Indicator Key OutcomeIndicator

Contribution ofSRA

03 Human ResourceDevelopment

1. Capacity Building 04 In-service trainingprograms conducted

Improved performanceof 100 staff

SRA5

20 Ayurvedic Medical

Officers provided exposurevisit

Performance of 20

Medical Officers isimproved

SRA6

06 programs conducted fortraining program forstakeholder(ConservationBoard)

Private participation of20 Conservation Boardimproved

SRA4

2. Financial Supporting 20 number of Humanresource paid personalemoluments

20 Human resourceservices sustained

SRA2

04 Curative HealthService

1. Maintenance of existinghospitals

Service delivery increasedby 100,000

Health status of100,000 people isimproved

SRA2

2. Conduction of MobileClinic

Services expanded toextremely difficult areas

Health status of100,000 people indifficult is improved

SRA2

3. Ensure sustainablemedical supplies

41 Indigenous hospitalsare provided essential

medical equipments andmedicines

Health status of500,000 people is

improved

SRA2

4. Improvement ofInfrastructure

03 OPD constructed and01 CD and one DHrenovated

Services of 05Ayurvedic hospitalimproved

SRA3

5. Manufacture of Medicine Production doubled from2010

250,000 people curedwith cost effective

medicines

SRA2



48/68

S V C C

Head :- 452 Indigenous Medicine

Programme :- 3 ,& 73

Project KRA Service Delivered Key Output Indicator Key OutcomeIndicator

Contribution ofSRA

04 Preventive HealthService

Conduction programs on healthpromotion and nutrition

55 programs conducted 5500 people adoptedAyurvedic practices inday to day life

SRA2

05 Development andPromotion

1. Cultivation of MedicinalPlants

02 Herbal gardenestablished in Jaffna andMannar in 05 acres of land

Supply of locallyproduced medicine isimproved by 1/3rd of2010

SRA2

2. Conduction of farmersprograms

12 programs. conducted Improvement of localcultivation by 50%

SRA5

3. One provision of

infrastructure facilities

10 anatomy models, two

multimedia projectorprocured

Health status of

100,000 people isimproved

SRA5

4. Publication of ancienttext with verses andprose

02 books published 100 people to promoteTraditional medicine

SRA2

5. Conducting exhibitionsto promote marketpromotion of Indigenoussector

01 exhibitions conducted Private participationimproved by 50%

SRA4



49/68

Head: 460 - Ministry of Infrastructure development & Reconstruction- NPC

Programme: 15


Serial No of

SRA to which

KRA

Contribute

Sustaining the HumanResources of Servivce

delivery system

Providing assistance and co-ordination for the infrastructure

Development and reconstruction

Personal Emoluments were

paid to 24 staff


delivery System is sustained.2

Market opportunities,

informaton and linkage

and building knowledge

on new options available

Reviving provincial tourism,

encouraging new avenues in

construction industry

02Buliding Rest areas, 1.0

km Improvemernt to access

Road & Construction of 10

nos.toilets with facilities.

150 people get direct &

indirect employment and

increased 7500 local & foreign

tourist arrivals in NP

1

Improving mobility of

men & materials

Ensuring comfort and safety of

passengers03 bus stand Rehabilitated 1750 families benefited 2

Procurement of Office Equipments

Procured office equipments

01 Tele phone,

Computer & Accessories

furniture & Other

Euipments

working capacity of the

ministry improved by 20%

Improving quality of constructions 50 field and lab test donequality of construction

assured by 20%

3Capacity building for

implementation

460-15-1



50/68

Head: 460 - Ministry of Infrastructure development & Reconstruction- NPC

Programme: 15


Serial No of

SRA to which

KRA

Contribute

Improvement of service

delivery &Institutional

development for

delivery of specialized

training

Better technical management forEngineering Departments,

Creating oppoutunuties in technical

training Engineers & technical

staff, finding opportunities in

technical exposure. Sites visits &

new technology adoptation,

creating opportunities in

Procurementassistance & Triningfor staff officers

3 Nos staff trained on

Specialized technical

subjects, 2 nos trained on

procurement, & 10 non staff

trainning relate with Admin

& financial,planning

&language

working capacity of the staff

improved by 20%4

Stremlining governance

srtucture and

institution, motivating

officials, and promoting

Consistencies

Promoting organizational

development in engineering

Depatments, NPC procurement

plan preparation 7 monitoring,

maintaing MIS

procedures regularized

quality improved

Procurement practices

improved by 20%, improved

performance in road and

buildings Departments by

20%

6


Head:- 461 - Buildings


51/68


Serial No. of SRA

to which KRAContribute

Sustaining the

human resources of

service delivery

system

(SRA.01)

Providing timely assistance for the execution of

Building department's services

Personal Emoluments paid to 188

staff


delivery system is sustained.1

Improving HumanInstitutional

Resources for

Service Delivery

(SRA.02)

Construction, Repair and maintenance of state

Organizations Buildings

30 Nos. Office buildings and 50

Nos. residential buildings

constructed and 75 Nos. buildings

maintained. 40 nos of staffs are

benefited.

Cliental services provided toprovincial Ministries and

Departments delivered

service efficiently &

effectively works

environment improved

2

Procurement of Furniture and Equipments

08 Computers with accessories, 4

Photocopiers, lab Euqipments &

Office furniture are purchased

Implementing capacity of

staff improved by 25%

Motivating Officials

(SRA.06)Improvement of official language policy, Welfare,

Periodical magazines etc.

1 )Office language :-50 officersbenefited

2)Periodical magazines :-02 Nos

magazines purchased

3)Welfare:-30Nos staff benefited

Service provided to other

institutions

improved.6

461 15 4

3

Capacity Building

for

Implementation(SR

A.03

g

Programme No:- 15



52/68

Head No. :- 462 - Road Development Department, Northern Provincial Council

Programme No :- 50

Sustaining the Human

Resources of Servivce delivery

system

Providing timely assistance for the

execution of Roads Development

Services

Personal Emolunments paid to142staffHuman resources of Service

delivery System is sustained.2

Improvement service delivery Capacity development of staff

15 Nos. of Staff trained on Specialized

technical subjects & 15 Nos. normal

training

30 No. of staff Capacity improved

at optimum operational level4

Improving institutional

resources for service delivery

Operation of Maintenance,

Rehabilitation, Improvements of Road

Projects

Operational Activites of 50 projects of

roads are carried out

Better service delivery increased

by 10%2

Improving mobility of men

and materials

Maintenance of Roads & Road

structures

80 km of roads & road structures

Maintained


by 5%

2

Accessibility to areas

More Investment

Rehabilitation of Road Surfaces,

Rehabilitation of Structures,

Improvement of Road Surfaces,

Widening of Roads,

Development of Drainage system,

Reconstruction of major structures.

06 km of Roads rehabilitated,

03 road structures rehabilitaed

08 km of roads improved,

15 km of roads periodically maintained

01nos. of drainage rehabilitated


by 15%3

Capacity building for

implementation

Procurement of Office & Lab

equipments

02 Nos of Photocopy machines

04 Nos of Laptop Computers

03 Nos of Desktop Computers

05 Nos of Digital cameras

02 Nos of Levelling Instruments

04 Nos of Fax Machines

Building the Capacity of regional

& Head office Improved at

optimum operational level

3

462-50-1

Service Delivered

Project

KRA Key Output indicator Key Outcome indicator

Serial No of

SRA to which

KRA Contribute


53/68

SERVICE PERFOMANCE PLAN 2011Head:- 470-Ministry of Local GovernmentProgramme:-

Project Key Result Area Service Delivered Key output Indicator Key outcome IndicatorSerial number

of SRA towhich KRA

3Sustaining HumanResource in ServicesDelivery System

Maintenance of requiredHuman Resources to theexecution of services

Remuneration andother incentives paid to 41employees

Human resource capacity issustained

1

3ImprovingInstitutional resources forthe service delivery

Maintenance and upgradethe furniture, equipments,buildings and vehicles

03 Nos of vehicles and 03no. of photocopy machinesmaintenance and repaired

Institutionalcapacityincreased by 25%

2

3

Coordination withline ministries anddistrict administration

Better information fordisplaced made available inthe province

Maintain 02 No. ofdatabases

Better projectformulation/ policyformulation for relief,rehabilitation andresettlement

3

60Promoting professionalismin targeting and prioritizing

Capacity building forLocal Authority staff andpublic through OD Unit

40 Nos. of skill

developmentProgrammes conducted for1200 participants

knowledge of humanresource improved by 25%

4


54/68

Project Key Result Area Service Delivered Key output Indicator Key outcome IndicatorSerial number

of SRA towhich KRA

3

Streamlininggovernance structureand institutions

Strengthening LocalGovernment system

01) 04 Nos Sectoralmeetings

02) 12 No. of progressreports

03) Monthly field visits

Strengthen the localgovernment system 1

3Productivityenhancement

Promoting livelihoodactivities



03) ManagementCommittee Meetings (CLCMS / CEDS)

Strengthen the livelihoodsystem

3Reducing heterogeneityand vulnerability

Guiding and Monitoringthe programmes forvulnerable



03) Monthly field visits

Reducing the vulnerable by1 5%



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Programme:- 60

Project KRA Service Delivered Key Output Indicator Key Out Come Indicator

Serial No of SRA to

Which KRA

Contribute

2Sustaning the human

Resources of Service

delivery system

Maintanance of humanresources for execution of

Department of Local

Government and local

authorities

01. Personal Emoluments andIncentives paid to 325 staff.

02. Financial support for

personal emuluments of 2495

Local authority staffs.

01.Highly mortivated 2532staff

02.Skilles and knowledge

improved by 10%

1

2 & 4Improving institutional

resources for servicedelivery

Maintinace and upgrading of

furniture equipments and

Vehicles

01. 50 Nos Chair & Table and 34

Nos Computers Supplied.

02. 22 Nos Vehicles Repaired.

Capacity of institution will

improved by 10%

2

Maintenance of Infratructrure

and facilities

01.25 building renovated (

libraries,Community centres and

sub offices)

02.10000 books purchased to

Libraries.

Learners& Reders capacity

incresed by 50%3

Road rehabilitation, Roadimprovement Construction of

new roads

18 Km roads Rehabilitated Provided Easy access 3

Provision of Drinking water ,

Improvenment of Community

based Organization

15 wells Condtructed

Better access to Drinking

water to 1000 families and

the Public Utility service

3

Head:-471-Department of Local Government

Development and

improvement ofinfratructure

4



56/68

Programme:- 60

Project KRA Service Delivered Key Output Indicator Key Out Come Indicator

Serial No of SRA to

Which KRA

Contribute

Head:-471-Department of Local Government

Implementation of different

type of allternative energy

programmes

25 Nos community centres gotsolar elecric power

Provision of uninterupted

and continuous power

supply

3

Composing

Treatment,Capacity Building

34 Dumping grounds renovated,

in each Local Authority for

establishment of proper solid

waste Management.

Better Solid waste

Management practices

were sustained

3

4 Development of physical

assets

Providing grant to

development activities

01.1244 Community centres to

purchase periodical magazine.

02.125 Public Libraries to

Maintanance of capital assets.

03.132 Maternity & Child

Welfare centers to Purchase

Drugs & Nutritional food.

04.355 scavenging Programme

to Purchase of scavenging items.

Ensure community service

sustain4

Development and

improvement of

infratructure



57/68

Sustain the

Human Resource

of service delivery

system


Resurec to execution of Co-

operative Development

Departments services.

Personal Emoluments paid to 304 staff Human resources of Service

delivery system by 304 staff is

sustained 1

Improving

Institutional

resources for

service delivery

Repairing & Replacement of

Furniture, Equipments and

Building

25 tables, 25 chairs, 10 Almyra, 02

printers, 05 file cabinets, 02 Generator

and 02 computer sets purchased and

repairs of building

Capacity of the Institution

improved by 70%2

Auditing & Reporting Prepared 3000 annual Audit reports of Co-

operative Societies

Management Performance of the

Co-operative Sector improved

Inquiries & Disciplinary

procedures

Identification 80% of offence &

Malpractices

Best Management Practices

Arbitration Recovered 75% of due balances to the

societies

Disputes settled

Continuous advice and

guidance to Societies

47 MPCSs, 40 PDCSs, 53 Secondary

societies and 1874 other Primary Societies

received advice and guidance


Introducing efficientmonitoring System

Reduce wastages & misappropriation by20%

Service delivery improved

2

Serial No of SRA

which KRA

Contribute

Project Key Result Area Service Delivered Key out put indicator Key out come indicator

Head No : - 472 Department of Co-operative Development (NP)

Programme No : - 53 Co-operative Development

Streamlining

governance

structure and

Institutions

6



58/68

Sustain the

Human Resource

of service delivery

system


Resurec to execution of

PCTI



sustained1

Promoting

professionalism in

targeting and

prioritizing

Providing Co-operative

learning environment and

related assistance to coop

employees

Supporting to District Coop Council to

conduct 10 training programmes &

Exams to coop employees


2

Providing training

programme to Cooperative

Officers

Providing Training to 125 Co-operative

Development Officers, 100 other staff, &

employees of the societies to improve the

level of services delivered

Capacity of Human resource

increased

Providing resources &

services to the Co-

operatives, Govt.

Departments & other social

organization

Conducting 07 workshops to the Co-

operative & similar organizations


Programme No: - 53 Co-operative Development

Project : - 3 Provincial Co-operative Training Institute


Serial No of

SRA which

KRA Contribute

3

Improving

Institutional

resources for

service delivery

2



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Sustain the

Human Resource

of service delivery

system


Resurec to execution of

CLCMS



sustained 1

Capacity Building

for

implementation

Conducting Training

programmes to the

beneficiaries

Provided training to 500 Beneficiaries Enhanced skills and knowledge

of the Beneficiaries3

Reducing

heterogeneity and

vulnerability

Granting Micro Credit

Loan to the beneficiaries

500 Beneficiaries received credit facilities Standard of life improved

5

Programme No : - 53 Co-operative Development

4

Project : - 4 Center for Livelihood Credit Management Services(CLCMS)


Serial No of SRA

which KRA

Contribute

northern provincial council service performance plan 2011

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