northeast ohio’s fastest growing companies · weatherhead school of management and co-director of...

A+ SolutionsAllegro Real Estate Brokers & Advisors

Alliance Solutions GroupAncora

AQUA DOCArtwallASMGi

Avalution Consulting LLCAvantia Inc

Banyan TechnologyBellwether Enterprise Real Estate Capital LLC

Bialosky ClevelandBlackburn OEM Wheel Solutions

Budget DumpsterCarnegie Investment CounselCarver Financial Services Inc.

Channel ProductsCleanLife EnergyCleveland Bricks

Cohen & CompanyColor 3 Embroidery Inc.Compass Self Storage

Crescendo Commercial RealtyCrimcheck

Daniel’s Amish CollectionDigital Print SolutionsDirect Recruiters, Inc.

Echo HealthEvent Source

Evergreen Industrial BatteriesExscape DesignsFIT Technologies

Five Lakes Professional ServicesFoundation Software Inc.

FrameCoFuturi Media

GCSGeauga Mechanical Company

Global Transport Inc.Great Lakes Cold Storage

Group Management ServicesHartland & Co.Hileman Group

Infinium Wall SystemsINSIGHT2PROFIT

Jarrett Logistics SystemsK2M Design

Kaufman & CompanyKeene Building Products

KHM Travel GroupKoehler Fitzgerald LLC

Lake City PlatingLaketec

Laudan PropertiesLegacy Roofing Services

MarshBerryMediQuantMetisentry

National Safety ApparelNeptune Plumbing & Heating Co.

NOMS Healthcare North American Coating Laboratories

Northeast Factory DirectON Partners

OnShiftOsborn Engineering

Panel MasterPayroll4Construction.comPerspectus Architecture

The Portaro GroupPremier Protective Services

PS LifestylePure Water Technology

PureButtons.comQualityIP

Razorleaf CorporationRDL Architects

Crosscountry Mortgage, Inc.ExactCare Pharmacy

Garland Industries, Inc.LeafFilter North, Inc.

MobilityWorksPark Place TechnologiesUnion Home Mortgage

US Acute Care Solutions

42connectA & I Health Solutions LLC

Adatasol Inc.Ardleigh Minerals Inc.

Aurum Wealth ManagementBrakey Energy Inc.

Company 119Consolidus

Cornerstone IT Inc.Dependable LLC

DMS Management SolutionsThe Gertsburg Law Firm

Grants PlusGreat Lakes Fasteners Inc.

Inner Circle Advisors

Kiwi CreativeLead to ConversionOn the Other Side

O’Reilly EquipmentPlanned Financial Services

R&K Technologies Inc.Request A Test

Robert P Madison International Inc.StandOut Stickersthe telos instituteTLC Products Inc.Torch Group Inc.

Wellness IQWoodside Health

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CrossCountry Mortgage Inc.ExactCare

The Garland Company Inc.Mazzella Holding Company

MobilityWorks

Nations Lending CorporationOEC

Park Place TechnologiesProvidence Healthcare Management

Union Home Mortgage

UPSTARTS

WEATHERHEAD 100

CENTURIONS

Re/Max Haven Realty Property Management

Risk International HoldingsRock The House

Sanctuary Marketing GroupSecureData 365

Selman & CompanySgt. Clean’s Car Wash

Sky QuestSpeedeon Data

The SpyGlass GroupSuresite Consulting Group

Technical Assurance Inc.Testoil

ThenDesign ArchitectureTPI Efficiency

True HireUniversal Windows Direct

US Freight LLCVMI Group Inc.

WHS Engineering Inc.World Synergy

WTWH Media LLCYellowLite

8

CRUNCHING THE

NUMBERS

FASTEST GROWING COMPANIESFASTEST GROWING COMPANIES

Northeast Ohio’s

WEATHERHEAD 100 NEO’s Fastest Growing CompaniesW2 SPONSORED CONTENT8

Calfee congratulates its nominated clients and all other Weatherhead 100 nominees and honorees for 2018!

The law firm of Calfee, Halter & Griswold LLP congratulates all Weatherhead 100 award winners and nominees! We are proud to support the Northeast Ohio business community as the spirit of entrepreneurship, leadership and commitment to growth expands in our region and beyond.

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to disrupt the way we learn, in-teract and operate today.”

Big data, for example, al-ready is playing an important role in understanding custom-er preferences. Singh said that companies have traditionally relied on customer and front-line employee surveys to un-derstand the interactions that occur when there is a problem with a product or service that needs to be addressed. From this limited data set emerged training programs that pre-pared front-line employees to apologize, take responsibility and then develop what they considered the best course of action to remedy the issue.

With contemporary ma-chine learning and data pro-cessing software, however, Singh and his students were able to take a deep dive into large volumes of unstructured data — in this case, 110 videotapes of the inter-actions between airline agents and dis-gruntled flyers — to develop a clearer

picture of customer satisfac-tion and re-write the script for effective “service recovery.”

“To date, service recovery had been studied qualitatively but not quantitatively because we did not have the data,” he said, “and what we have found is that some of the con-clusions based on that qualita-tive data are wrong.”

Whether the issue was a missed flight or lost luggage, customers did not want the agent to waste time with apol-ogies or empathetic gestures, and they wanted more control over the remedy.

“Choice made quite a big difference in terms of custom-er satisfaction,” according to Singh. “So the agent’s goal should be not to just provide the solution that they think is best suited but to work cre-

atively and on the spot to generate solu-tions that are quite viable – not another full-price ticket, for example – and also give the customer multiple options.”

Singh and his team have now moved on to study how companies can effec-tively use Twitter in service recovery. “Twitter data is unlike other forms of solving customer problems,” he said, because customers can report an issue, such as an impending missed connec-tion, and expect a remedy in real-time.

“There are companies that have customer service teams dedicated to Twitter and even they do not do well,” Singh said. “We are trying to figure out customer expectations when it comes to this communication medium.”

And, of course, customer satisfaction analysis is only one way organizations can use data and analytics to inform

By Judy Stringer

Big data and data analytics hold the promise that today’s businesses will evolve from being organizations that col-lect and store information to

those that use data-driven insights to improve products and services and to generate efficiencies.

The journey, however, is not a straight or simple path. And, companies — both big and small — really are just begin-ning to understand the opportunities and challenges that lie ahead, said Jagdip Singh, AT&T professor of marketing at Case Western Reserve University Weatherhead School of Management and co-director of its master of science in business analytics program.

Yes, businesses recognize data-crunch-ing tools and technologies can drive fast-er, better decision-making, Singh said. Often the question is how to start.

“It is not simply a matter of buying new technology,” Singh said. “It is integrating. It is assimilating … And, not all analytics technology applies to everyone, but in ev-ery business these technologies are going

strategic and operational decisions. Students in Weatherhead’s finance and banking program are exposed to the data mining and predictive modeling applications used by today’s financial professionals, according to department chair and professor CNV Krishnan.

While the finance industry is no new-comer to quantitative analysis, the abil-ity to cull, store, access, manage and evaluate larger and more complex data sets is driving new processes and proce-dures among bankers, analysts and ad-visers, he said.

“We can now look, for example, at the text in 50 years of balance sheets and use programming and analytics software to track keywords that management has spoken about over time to identify key-words that are driving stock returns and things like that,” Krishnan said. “Then the analyst can use that information to make recommendations to their clients.”

The impact can also be seen in audit-ing and accounting, said Weatherhead assistant professor Melissa Carlisle. With new data collection techniques and software, auditors analyze both struc-tured and unstructured data to identify potential abnormalities, like unautho-rized disbursements, or troubling pat-terns. They can comb through consumer and market statistics to compare revenue projections to actual revenue.

“Auditors can shift their focus from detecting errors to concentrating on ar-eas that present a high level of risk.”

Carlisle said her department — like its Weatherhead counterparts — has heightened its focused on big data and preparing students for a data-powered marketplace.

“Today’s business professionals need to be able to transform data into useful information and understand what the data is really telling them.”

Digital transformation spurs data-powered business insight

The 100 fastest growing companies in Northeast Ohio are based on revenue from 2013 through 2017. Companies on the list must have had sales of at least $100,000 in 2013, plus a minimum of 16 full-time

employees and more than $1 million in sales in 2017.

Weatherhead 100

These companies have met all Weatherhead 100 qualifications, employed 15 or fewer employees and/or had less than $5 million in net sales in 2017.

Upstart

These companies have met all Weatherhead 100 qualifications and had net sales of $100 million or more in 2017.

Centurion

AWARD CATEGORIES

INSIDE COMPANY PROFILES

TPI EfficiencyProvidence Healthcare

telos instituteColor 3 EmbroideryRobert P. Madison

InternationalSgt. Clean

PAGES 3-8

THE LISTSWeatherhead 100

UpstartCenturion

WEATHERHEAD 100 WINNERS

How big data and analytics are advancing their businesses

PAGES 10-11

Award winners notch powerful sales growth gains

PAGES 13-19

PAGE 20BY THE NUMBERS

Krishnan

Singh

Carlisle

WEATHERHEAD 100 NEO’s Fastest Growing Companies8 W3SPONSORED CONTENT

Congratulations to the employees of Ardleigh Minerals, without whom this continued recognition would not have been possible.

Ernest Q. Petrey Jr.President & Chief Executive Officer

Weatherhead 100 Awards1989 1990 1991 2001 2008 2012 2013 2015 2018

By Vince Guerrieri

W hen Roger Zona founded TPI Efficiency in 2009, the energy market was vastly

different than it is today.Then, deregulation was just in its

early stages, which Zona likened to a “land grab,” with opportunities for easy efficiencies for companies that may have only heard of en-ergy deregulation in the context of the colossal failure of Enron.

“We were helping them pick up the easy pennies,” Zona says. “At the time, you could throw a dart at a board and you could get anyone that was better than what you had.

“Now, the businesses and buyers we work with are familiar with deregulation, and we’re helping them navigate more complex products. We have to make apples-to-apples comparisons and make sure they’re the best and most accurate.”

TPI’s first job with a client is to “stop the bleeding,” Zona says, reducing expenses wherever possible and then determining the best long-term plan.

Zona notes that most customers have only seven to 10 contracts a year, but TPI deals with hundreds, giving them expertise on the best course of action. They also regularly read legislation to understand the credits and rebates a business can get.

“The maturity of the market has brought in more products, and there are

a lot more to evaluate,” he says. “The legislation is always

changing, too.”There’s a saying

among football and basketball coaches: You take what the defense gives you.

That’s no different for Zona, who says

the company is acting within state, federal — and

sometimes local — regulations, as well as the client’s own parameters.

“We’re forced to work within the rules of what the government decides to offer,” Zona says. “If, say, Ohio changes its mind and says they want to build more solar, then we’ll help our clients take advantage of that. Some of our most favorable states for solar are

TPI Efficiency puts its energy

into saving customers money

WEATHERHEAD 100

#1

Roger Zona

TPI continued on next page


Eli Gunzburg

By Barry Goodrich

Succeeding in the health care management industry is no small task. Complex and constantly

changing health care regulations from federal, state and local regulatory agencies in-tended to ensure safe and quality care actually can have a reverse effect — regulatory compliance often takes time away from patient care.

“It’s a challenging en-vironment to operate in,” says Providence Healthcare Management founder and CEO Eli Gunzburg. “Our industry has completely transformed.”

Health care is one of the top three most regulated industries in the coun-try along with finance and nuclear. “Sometimes the intent of those regu-lations is good but they don’t quite hit it on the head,” says Gunzburg, a Case Western Reserve University alum who founded Providence Healthcare Man-agement in 2008.

Today, Providence Healthcare pro-vides consulting services to 31 health

Providence Healthcare is about ‘humans caring for humans’

Aaron Fox, the firm’s financial opera-tions specialist. “We want each resident to have an individualized experience.”

“We’re interacting with people who are in a vulnerable state,” says Gunz-burg. “We’re not moving heaven and earth … but we are listening to them.”

“Our direct care staff has the most impact on our residents and they treat those residents like family members,” adds Fox.

One of the more famous patients at Providence Healthcare Management’s Stanford, Ky., facility was Helen Van Winkle, also known as Baddie Winkle. The 90-year-old is a social media sensa-tion with 3.8 million Instagram follow-ers, 2.5 million Facebook friends and 500,000 Twitter followers. Van Winkle, who models for clothing companies, spent three weeks in rehab in Stanford following hip replacement surgery.

“They had the best rehab staff,” says Van Winkle. “They started me out slow but they put me through it every day. They had everything to do with my recovery.”

Van Winkle, whose fame began when her great-granddaughter posted a photo of her online four years ago, was impressed by not only the physi-cal therapy that led to her quick recov-ery but the level of personal attention she received from the staff. “I never got bored … we were joking all the time. I interacted with a lot of the oth-er patients in rehab.”

Despite those historically high turn-over rates in the industry, Gunzburg is well aware that quality health care is dependent on compassionate, well-trained staff that often spend long

care facilities in Ohio and Kentucky with each facility managed by an on-site team. “We grew very fast over the past 10 years but we’re becoming a lit-tle bit more selective,” says Gunzburg. “We’re now rebuilding our foundation with a team of consummate profession-als who are here for the greater good.”

Providence Healthcare found its second wind after rapid expansion that also brought along some growing pains. “We have historically taken over some troubled facilities,” said Gunz-burg. “Some of those buildings had a stigma attached to them. To make them work, we imbue our culture.”

That culture is based on 29 defining fundamentals, many of which empha-size a humanistic approach toward both residents and care staff. Those fundamentals include blameless prob-lem-solving, listening generously, leaving your ego at the door, embrac-ing change and growth, being a life-long learner and having fun.

“This is about humans caring for hu-mans,” says Gunzburg. “We all should have a mutual level of respect for one another. That’s something that meets the needs of every single team mem-ber and resident.”

In an industry with an employee turnover rate exceeding 50%, hiring and retaining the right staff is cru-cial. “The thing I’m most passionate about is reducing that turnover,” says Gunzburg. “We’re looking to have a substantial impact on that through our cultural roadmap.”

Taking a genuine interest in each res-ident is one of the firm’s most import-ant fundamentals. “Understanding their world and seeing that world from their perspective is very important,” says

CENTURION

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New York or Maryland, and it’s not because they’re sunny. If the client or the local utility are setting up the technology, we’re going to do that and help clients find their way.

“We’re not changing the way our client does business; we’re making sure it’s as cost-effective and operationally efficient as possible.”

Among TPI’s clients is Orlando Baking Company, which relies on the company for its electric services — and is thinking of contracting with it for natural gas, as well. Like a lot of companies, Orlando, which uses about 800,000 kilowatts a month for its 200,000-square-foot facility on Cleveland’s East Side, is being squeezed by the closure of coal plants, but they were able to lock in a three-year electricity rate.

“I was able to save on our current rate and on several years ahead,” says John A. Orlando, executive vice pres-ident for Orlando Baking Company. “The fixed cost helps us a lot.”

TPI started with just Zona, but now employs 45 people. In addition to its office in the Flats — Zona, who lives downtown, was committed to staying in the central city — TPI opened an office in May 2017 in the Columbus Arena District. “Columbus was a natural first step,” he says.

In October 2017, TPI opened an-

other office on Federal Hill in Bal-timore, a walkable neighborhood not far from downtown, comparable to Ohio City. Zona chose Baltimore because it was relatively easy to get there — and from there to other large cities such as Washington, D.C., and Philadelphia. It also was at the southernmost part of the deregulated energy market. “It was a good en-trance point into the mid-Atlantic and Northeast region,” Zona says.

The cities also were chosen because they fit well into the corporate culture. “You can tell you’re in a TPI office wherever you go,” he says. “All the spaces feel good and have a cultural fit. If I had opened offices in Boston or New Jersey, they would have stuck out pretty bad.”

But there are opportunities — and plans — for growth, Zona says. He’d like to see the company expand its East Coast presence further in the next year or so, and possibly venture west to Nevada, which also is debating deregulation.

“My goal was never to create a good job for myself,” he says. “I wanted to create a company. We’re helping every client we touch. Our mission is to help them effectively spend every dollar. We’re going to continue to expand. We don’t want to be farther than 150 miles from a customer’s office.”

TPI continued from previous page

PROVIDENCE continued on next page

Cohen & Company applauds our clients — and all of this year’s Weatherhead 100 award winners — for continually finding opportunities to innovate and build on our region’s success.

216.579.1040 | cohencpa.com

Congratulations

RANDY MYEROFF, CEO

ROB MACKINLAY, President, Private Client Services


By Vince Guerrieri

I n his previous job in the financial services industry, Rick Simmons used to be the guy who closed

the deal.“I was walking into a lot of rooms

with business leaders, and I saw gaps on how to see strategically and embrace changes,” Simmons says. “I felt like I needed to come into the room differently.

“When I sat down at the end of a decade, and thought about what I wanted our contribution to be, I wanted it to be more lasting and meaningful than making a wealthy family make more money with their exit from the business.”

So in 2006, Rick and his wife Amy founded the telos institute, a consulting firm devoted to training, developing and coaching leaders. Rick is the company’s CEO, and Amy is the chief knowledge officer.

“My early work was in training, and oftentimes, training is all about, ‘Here’s the subject matter. Go do it and everything will be good,’” she says. “In some cases that’s the solution. Many, many more times it’s quite different than that. Each circumstance is different, each person is different. There has to be a better way of doing this.”

And it appears to have worked so far. Last year, telos worked with clients on five different continents, everything from emerging startups to mega-corporations. They’re able to do that, Rick says, because the company understands there are some universal core principles, but doesn’t yield to that one-size-fits-all process they’d seen in previous jobs.

“We’ve positioned ourselves as a leading global consulting firm,” he says. “Two or three years in, an accountant asked how we’d scale our growth. I summed it up in three words: Do good work. The lion’s share of the growth of the business is rooted in doing good

work. The advocacy we get from our customers is what’s grown the business.”

Rick says telos emphasizes relationships, not transactions, and notes he’s developed trust with customers over years at a time.

“Our first entry into a company might be a small piece of work: Coaching, helping a leader transition,” he says. “We’ll often get a win and the

leader will say I want to spread this across the team. Then

we’re on year two. Then the leadership team says, ‘Hey, we want to spread this across the whole company.’”

That’s what hap-pened with Smuck-

er’s, a fifth-generation company based in Orrville,

probably best known for its fruit spreads. CEO Mark Smucker said he and other top managers were doing some soul-searching about the corpo-rate culture and started working with telos, first with Smucker’s human re-sources reps and a member of the op-erations team, and it went so well, the top 50 managers at the company then started receiving telos instruction.

“A lot of the content in that program isn’t about performance or performance improvement,” Smucker says. “It’s about mindfulness: How to manage your interactions with people you deal with daily, how to read micro-emotions, how to use your empathy to deal with subordinates. It’s largely rooted in emotional intelligence.”

That’s part of the goal of telos, which Simmons says is to “train people as human beings and not just as receptacles of knowledge.” Leadership can be a lonely journey, Simmons says, and telos develops and supports people to work in what Simmons calls a VUCA environment: volatile, uncertain, complex and ambiguous.

To Rick, there’s a three-step process. The first is developing strategy. “Where do you want to play and how do you want to win?” From there, the company

develops its leadership — and it is the company that does it, Rick emphasizes. “We’re not coming in with all the answers,” he says. “We’re coming in to help the customer find its way.”

From there, the company reacts to the change that invariably ensues — hopefully for the better. Smucker says one of the things telos does is allows leaders and employees to figure out what they do best, which allows them to perform better and raise the company’s fortunes as well.

Doing good work at core of telos

institute’s strategy

Rick and Amy Simmons

“We are performance driven,” he says. “We are a public company, so we have to perform. Often it feels like the results-driven mentality is at odds with this concept of empathy or mindfulness. What we found, quite frankly, is those two things aren’t at odds.”

The company’s expanded to 11 different areas, with more than 50 people working for it, from independent contractors to about 10 full-time employees. Rick says they develop a critical mass of clients in

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hours away from their own families. “The people who are working for us are extremely passionate about what they do. They are the ones that drive our organization.”

While Providence Healthcare Man-agement’s growth is a testament to the firm’s core fundamentals, an ev-

an area before opening an office, and he’s got his sights set on many more locations — but not at the expense of the service he provides.

“We relish the opportunity to take this human element — that’s the space we play in — and do it around the world,” Rick says. “But fundamentally, it’s more important to engage in quality of work than quantity of work. If we got to the point where more work would erode the quality, I’d tap the brakes in a minute.”

er-changing health care environment will continue to pose challenges in what figures to be a highly scrutinized industry for years to come.

“The market continues to change on a yearly basis,” says Gunzburg. “There have been nursing shortages, people shortages and more recently, a push toward home health care. We are looking to continue to be the employer of choice in the markets we serve.”

PROVIDENCE continued from previous page

With Gratitude.Ancora is honored to be recognized as a Weatherhead 100 Award recipient once again and congratulates our fellow class members.

216-825-4000 / www.ancora.net


Color 3 Embroidery’s business builds off a ‘Be Better’ mindset

With a team of employees that has ballooned from just eight people to the current staff of 35 in a period of just six years, Color 3 Embroidery has managed to keep a family feel despite its recent growth. “We interview based on core values,” says Miller. “We’re hiring for fit and training for skill. And we let our team members have a say in who they’re going to work with every day.”

Color 3 Embroidery often works with clients who require a quick turnaround on large orders for items such as brand-

ed polo shirts. It’s an environment where the firm’s core value

of “Be Better” is realized on a daily basis.

“Being better can go in a lot of different directions,” says Miller. “It’s not

only about getting a client what they need,

when they need it, but also looking for ways to go beyond

what the client is asking for.”Color 3 Embroidery’s organization

and dependability have resulted in longstanding relationships with clients such as Arborwear, the Chagrin Falls-based clothing company.

“The logo industry is riddled with disorganized businesses,” says Arborwear team captain Bill Weber. “We probably used over a dozen different decorators, and we measure all of them by Color 3. Traci has helped us streamline our order process. And she knows our business from our product to the end user.”

By Barry Goodrich

T raci Miller calls Color 3 Em-broidery “a 23-year overnight success story.”

Miller, who launched the firm in 1995 from her parents’ back porch in Canfield, oversees the wholesale contract embroidery, screen print and laser-etched decoration service provider, which has found success and longevity in the highly competitive promotional products industry.

But there were many lessons to be learned along the way. Like many entrepreneurs, Mill-er’s firm went through some growing pains be-fore finding its groove.

“I was all about selling on the retail side,” says Miller, a Youngstown State graduate. “There was a gradual transition process of about six or seven years before I found my personal niche on the whole-sale side of the business.”

Recognizing the future direction of the business proved to be a vital ele-ment to the firm’s success. “It took me a while to dial in on our key focus,” says Miller. “We peeled off the retail work and some clients who were not a good fit for us.”

Through Color 3 Embroidery, Miller has been able to build long-term relationships with corporate clients throughout the country. “We protect those relationships by honoring our word,” she says. “Doing what you say you will do is who I am and what this company has become.”

Traci Miller

WEATHERHEAD 100

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And Color 3’s Be Better mindset has carried over to Arborwear as well. Weber feels the relationship formed between the two firms has improved his company’s performance.

“Traci has helped us see things we can do differently and things we can do better,” says Weber. “She’s not just a service provider … she’s a partner. Color 3 has helped us up our game and deliver better service to our customers.”

Building ethical relationships, serving as a problem solver and embracing chal-lenges are standard operating procedures for both Color 3 and Miller personally. “In my opinion, service is a lost art,” she says. “In our business, mistakes can hap-pen — you have to embrace them. And we have people who are able to solve problems whether I’m there or not.”

Miller also believes in the work hard, play hard ethic. The business has a Core Values Crew made up of a person from each of the firm’s departments. They coordinate everything from pot lucks to holiday parties to baby

showers. One year, the company even brewed its own Color 3 beer. Employees also are encouraged to recognize their teammates through the use of a Core Values box. “It’s like those suggestion boxes that nobody pays attention to,” laughs Miller. “We have drawings each month for gift cards. At the end of the year, there is another drawing for bigger prizes like TVs.”

Color 3 Embroidery is currently involved in its busiest quarter of the year with holiday orders flowing into the business. “The orders come in bigger and faster,” says Miller. “To deal with the volume, our team members will come in on Saturdays without being told to. It’s a trade-off for other times of the year when we encourage them to take time to do the things they want to do.”

That work-life balance remains a challenge for Miller. “This company is my baby,” she says. “There are times when I kind of forget the rest of life is happening. I haven’t mastered it yet but I’m getting better.”

By Barry Goodrich

W hen Robert P. Madison opened his architectural firm in Cleveland in 1954,

he was the first African-American to be licensed in the state of Ohio. And the Harvard graduate, Fulbright Scholar and World War II Purple Heart veteran didn’t take long to make his mark in the community.

In 1964, Madison opened his Med-ical Associates Building in the Glenville neighborhood, providing a much needed infusion of medical care for the community as well as a home base for physicians of color.

“There was no place in that neighborhood for people to visit a doctor,” says Sandra Madison, who in 2016 became the firm’s majority owner and CEO. “My uncle and those doctors saw a need and decided to do something about it. Robert gave an opportunity to those doctors to get their careers started. They were the heroes of that community.”

Madison is continuing her uncle’s legacy in impressive fashion. Robert P. Madison International is the largest Af-rican-American, female-owned archi-tecture firm in Ohio. To this day, only 2% of the country’s licensed architects are black and just 18% are female.

“I was one of those kids who didn’t know what architecture was,” she says. “But I had a love of design. I would design my sister’s dollhouse and would

turn cardboard boxes into houses.”The firm’s focus on diversification is

another example of Robert Madison’s legacy of opportunity. The multination-al staff of 12 includes architects from Bosnia, China and Sudan.

“When I first came here 28 years ago, we had people from Russia, India and Uganda,” says Sandra Madison. “We’re trying to keep that legacy alive. This is what America looks like. Learning about different cultures brings us fresh ideas.”

During the past 20 years, the firm has been involved

with such major proj-ects as the Cleveland Public Library, Hilton Cleveland Downtown, Jack Cleveland Casi-

no, Global Center for Health Innovation, the

Huntington Convention Center of Cleveland, Cleveland

Museum of Art, Quicken Loans Arena, FirstEnergy Stadium and the Rock and Roll Hall of Fame and Museum.

RPMI also is involved in smaller-scale projects such as renovation work for schools in Warrensville and Elyria. “The bigger stuff is great,” says Madison, “but with the smaller projects you can really hear the clients’ stories and help them with their visions. Paying attention to the client and the community their building serves makes sense.”

There is a perfect symmetry to RPMI’s current project for another Cleveland — Karamu House. The firm currently is involved in a multi-phase renovation of Karamu’s Jelliffe and Arena theaters, including refurbishing

A commitment to community -- and listening -- part of Robert P. Madison International’s designs

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“The spirit of Robert P. Madison is very much aligned to the core values that both of our organizations share,” says Karamu president and CEO Tony Sias. “It’s about collaboration, integrity and inclusion.”

Despite a tight schedule RPMI was able to complete work on the Jelliffe Theatre in time for its June 2018 re-

opening. “They pushed the envelope and got it done, and we were able to have a fantastic gala,” said Sias. “Everyone we have worked with at RPMI has brought responsiveness and joy to the project. They’ve been very spirited.”

The relationship between RPMI and Karamu House is linked to the sense of community on which both organizations thrive.

“It’s great to be working with a firm that is rooted in the community,” says Sias. “Our mission is to present pro-grams for all people and have a posi-tive impact. This has been an authentic collaboration in working to achieve our mutual goals.”

While RPMI has a storied reputation that includes its design in 1977 of the U.S. Embassy in Dakar, Senegal, Sandra Madison says the firm’s continued success is a result of a flexible approach to design.

“You can have a great idea but you can’t force it to work,” she says. “You have to listen to your client and put their vision to paper. It’s all about tweaking it and getting it right. At some point, you’ve got to put your pencils down. There’s no one way of doing anything.”

While recognizing its legacy, RPMI is also looking toward the future by visiting with students in Cleveland’s public schools. “A lot of kids don’t understand what we really do,” says Madison. “We want to get their minds wrapped around this by having an opportunity to interact with an architect. By getting their feet wet, some students might think ‘maybe I can do that too.’”

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Sandra Madison


By Vince Guerrieri

W hile operating a convenience store, Brian Krusz attended a National

Association of Convenience Stores conference in Las Vegas. There, he met someone who steered him toward another convention, this one for owners and operators of car washes.

Krusz went to that event, in Atlantic City, and got as much information as he could, saying, “We just fell in love.”

After that, in 2013, the first Sgt. Clean — the name a nod to Krusz’s service in the U.S. Marine Corps — opened in Strongsville. Since then, three more have followed, Parma in 2016, Westlake in 2017 and Massillon in July, with another one on the way in Medina.

And the chain has no plans to stop there.

“We want to change the face of car washing,” Krusz says.

Krusz says after his initial experience at the car wash convention, he started doing research. “I learned what consumers thought of it, and it was bad.” Car washes had a reputation for being dingy holes in the wall with indifferent staffs. He wanted them to be more than a place where Bruce Springsteen song protagonists ended up when they were down on their luck.

Sgt. Clean employs uniformed staff, many of whom are full-time employees. Krusz estimates that between the four locations currently running, he has a total of about 65, and of those, about 50 are full-time.

“This is not a one-man band. We have a great solid team that makes these things happen, and we would not be where we are today without them,” he says.

Krusz offers profit-sharing, health insurance and a 401(k). In return, he gets a quality, well-motivated and friendly workforce.

“We’re putting a better face on the industry,” he says. “We want people to think of this as a career.

“Our strong point is our customer service. A close second is our unlimited car washing.”

Taking a cue from Netflix and E-ZPass on the Ohio Turnpike, Sgt. Clean offers subscriptions (starting at $19.97 a month) for car washes. And like Netflix and E-ZPass, it auto-renews.

And it seems to work.“You see the stickers on windshields

driving around town,” says Brent Painter, the economic development director for the city of Strongsville.

“That’s a testament to his marketing. I give him a lot of credit for his creativity.”

Krusz says the subscriptions benefit the company as much as they benefit the customers.

“It keeps cash flowing on a regular basis,” he says. “It’s the foundation of our business, and it allows us the capacity to grow not just as a company but to have other opportunities for our team members. We don’t have to send anyone home on rainy days.”

Keeping money flowing is an issue for any company that’s

trying to grow, but Krusz says it’s a particularly pronounced problem for car washes.

“Finding capital is always an ongoing

struggle,” he says. “The bigger banks say, ‘Oh, it’s

a car wash.’ We’ve had some success with private investors and

smaller community banks.”Krusz says part of Sgt. Clean’s

philosophy is to be not just a good business but a good neighbor. He’s a member of many of the chambers of commerce and Rotary clubs in the communities served by his car washes.

“From a civic perspective, he’s been very generous with time and resources,” Painter says. “His reputation is extremely strong.”

Painter notes that in Strongsville, Krusz set his sights on another car wash that had seen better days, and added new equipment and made cosmetic improvements.

“It was underutilized, and he made it an asset to the community,” Painter says. “We wanted to see it redeveloped and he did everything that he promised to do.”

And that reputation followed him.“When I met with the mayor of

Parma, I said, ‘Here’s our track record, here’s what we want to do,’” Krusz says. “We were welcomed with open arms.”

And that warm welcome extends to potential sellers, Krusz says.

“Our business model has always been to take over distressed businesses,” he says. “We invest in the equipment, the building and the community.”

They’re also seen as an exit strategy for mature family-owned car wash businesses, he says.

“They want to make sure they’re passing it along to the right person,” Krusz says. “My background gives them confidence and puts them at ease that we’re doing the right thing and the passing of the torch is taken care of.

“The future is bright. There are tons of opportunities in Northeast Ohio.”

Brian Krusz

Sgt. Clean’s future shines bright thanks to subscription model, strong reputation

WEATHERHEAD 100

#6

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B A C K - T O - B A C K - T O - B A C KWe are proud to be a back-to-back-to-back Weatherhead 100 recipient, recognized as a Top 100 Fastest Growing Company in Northeast Ohio.


OECOEC chief technology officer Kathy Golden said the acquisition in 2017 of Clifford Thames

Group propelled the Richfield company into becoming “a global organization that is centered around data differentiating us.

“We now are not only processing data and operating a business unit that actually monetizes it through business intelligence, but we are actually monetizing the authoring and creation of the data itself for the automotive industry.”

The Weatherhead Centurion takes CAD-based diagrams and other engineering specs from automakers and uses its own expertise and analytics to create service menus and original

EXACTCAREFor Centurion ExactCare, the key to its value proposition among payers — primarily health

care plans — is keeping patients with multiple chronic conditions in their homes, or rather out of costly emergency rooms and nursing homes. Thus, its most compelling use of big data to date, said CFO Marty Butler, is proving it’s doing just that.

Butler said the Valley View company underwent a study with Optum Advisory Services, a part of the UnitedHealth Group, which allowed ExactCare to scour UnitedHealth’s database of tens of millions of patients, identify “basically exact matches” with ExactCare’s own members and compare spending among the two groups.

“We were able to see really compelling data in terms of savings — anywhere from $500 a month for Medicaid patients and $730 per month for Medicare patients to nearly $1,000 per month for patients on both programs,” he said.

“Armed with that data, we now understand which patients we should target to help payers bend the cost curve.”

By Judy Stringer

Weatherhead winners describe how big data and analytics

are advancing their businesses

Internet retailer Pure Buttons, and its sister company Standout Stickers, forgoes expensive advertising campaigns and focuses its marketing spend on “optimizing the website,” said Evan Leake, art director for the Medina-based companies. That means website traffic data and ever-changing search engine algorithms provide critical links to customers.

Leake said both companies monitor user traffic in-house with tools such as Mouseflow and Google Analytics, but they also contract with an SEO professional who does the more in-depth data tracking.

“Mostly we are making changes to the sites to optimize how we rank in the Google algorithm, and that is always changing based on whatever random ideas they have for importance, so it keeps us on our toes,” he said. “Right now, Pure Buttons is No. 1. For the stickers, it is a bigger market. We are somewhere in the top 10 search results, but we are always looking for ways to improve upon that.”

CENTURION

#3

UPSTART

#23

STANDOUT STICKERS

PURE BUTTONS/

WEATHERHEAD 100

#25

CENTURION

#8

equipment catalogs for the manufacturers and their dealerships. “We are taking this previously unstructured data and creating a taxonomy

around that and then we are making it digital, making it accurate and making it easy to access for the OEMs and their customers,” she said. “It is all about taking data and making it information that hopefully allows them to literally change some of the behaviors in their businesses.”

RAZORLEAF CORP.

Razorleaf Corp. does not deal in data per se, but it is in the business of helping others manage big data. The Stow-based Weatherhead 100 company implements product lifecycle management software, which enables manufacturers to make better use of the avalanche of data flooding into their systems, said CEO Eric Doubell.

With the growth of customer technical requirements and automated product testing and validation, and the proliferation of Internet of Things, billions and billions of new data points are being added to conventional product design information.

“It’s more than just the analytics of big data, but how it all relates to one another and how to traverse it,” Doubell said. “It’s being able to take a problem that is happening out in the field — a problem detected by remote sensors, for example — and trace it back to a requirement from a customers or a series of customers, to traverse that thread of information all the way back to the beginning.”

ANCORAFinancial planning is like a puzzle, said Ancora

chief investment officer John Micklitsch, and big data is one tool advisers use to “fill in more of the pieces in order to make more informed and accurate decisions about the future.”

For years, he said, financial planners have screened large universes of stocks for characteristics and performance metrics that fit into individual portfolios. Today, that same information is being supplemented by a tidal wave of new data. Credit card data, for example, can reveal retail spending trends, while satellite images help market watchers monitor parking lot activity at stores; and web and social media monitoring tracks consumer sentiments.

And, with the help of predictive modeling, the Weatherhead 100 company, based in Cleveland, can play out millions of scenarios in seconds before making investment recommendations to clients.

“We have these tools, but they are just tools,” Micklitsch said. “There still is a lot of interpretation and proprietary refinement that we go through.”

WEATHERHEAD 100

#30

WEATHERHEAD 100

#70


By Kathy Ames Carr

This year’s 31st annual Weatherhead 100 Awards list of Centurions, Upstarts and Weatherhead 100 companies features an impressive mix of

newcomers and encore winners. TPI Efficiency, a Cleveland-based

company that helps other companies and organizations with budget management, plants its flag at the top of the Weatherhead 100 list, at sales growth of 3,282%, moving up from No. 8 in 2017. Three years ago, TPI Efficiency expanded its headquarters within downtown Cleveland due to “unprecedented growth,” and in 2017 it opened branches in Columbus and Baltimore, with more locations expected to open, according to the company.

Macedonia-based VMI Group is No. 2, at 2,057% sales growth. The concrete construction contractor formed in 2012 with two employees, and has surged to a staff size of 73. Notable projects include the 150,000 square feet of concrete work for the expanded Fat Head’s Brewery production facility and brewpub that opened in Middleburg Heights in August.

Cleveland-based Event Source, a special events services provider catapulted from No. 67 in 2017 to No. 3, with 1,975% sales growth in 2018. The Valley View-based company increased its employee head count 73%, to 192 from 111 during the like period. Its geographic footprint, meanwhile, has grown this year, with a headquarters expansion that doubled its size, to 150,000 square feet, along with the unveiling of a new design center in Pittsburgh. The acquisition in 2017 of two party rental locations in Florida enabled the company to grow its inventory of party rental items.

The Weatherhead 100 winners represent companies that had at least 16 full-time employees in the last year and whose net sales were at least $100,000 in 2013 and more than $1 million in 2017.

Additional winners among the top 10 ranked by sales growth include Mayfield Heights-based Five Lakes Professional Services (1,527%), Cleveland Bricks (1,513%), Westlake-based Sgt. Clean’s Car Wash (911%), Willoughby-based Technical Assurance Inc. (888%), Akron-based Metisentry (787%), Westlake-based Budget Dumpster (432%) and Cleveland-based WHS Engineering Inc. (361%).

Certainly, the companies on the 2018 awards lists illustrate a patchwork of proficiencies and specialties, from software solutions providers,

financial services firms, law firms and manufacturers to a retirement communities’ salon operator, and a custom button and magnet maker. Yet these companies share a common denominator, apart from their designation as 2018’s Weatherhead 100 Award winners.

“The No. 1 commonality that any fast-growing company on the Weatherhead 100 list shares is that they have identified a true problem in the marketplace and filled a real need, which adds enormous value to their customers,” said Scott Shane, a professor of entrepreneurial studies and economics at Case Western Reserve University. “Lots of people start companies all the time, but the reality is that their customer base doesn’t have enough of a problem, and sales are slow as a result.”

The winners also have demonstrated that they are capable of managing the process of scaling up to solve the problem as their customer base expands, without dissatisfying their initial base customers, Shane said. To that extent, Shane said one notable trend among recent Weatherhead winners is the proliferation of software solutions providers.

“We see a lot of high-growth companies who have developed high-margin solutions that are more lucrative for the company, and they use that profitability to fuel further growth,” Shane said.

JUST GETTING STARTED This year’s Weatherhead 100

Upstarts list features 29 companies, that qualified because they employed 15 or fewer employees, and/or had less than $5 million in net sales in the last year.

The telos institute, a Chardon-based business strategy group founded in 2006, tops the Upstart list, at 694% in sales growth, followed closely by On The Other Side, a Chagrin Falls-based lawn care and snow removal service provider founded in 2011, which experienced a 605% sales growth.

An additional 15 companies posted three-digit sales growth percentages, including Independence-based WellnessIQ, Chagrin Falls-based Brakey Energy, Beachwood-based Adatasol Inc. and Brecksville-based Request A Test.

A PERFECT 10The sales growth among this year’s

10 Centurions ranges from 77% to 692%, which are significant gains for those companies whose percentage of sales growth qualifies for the Weatherhead 100 in the past five years and had net sales of $100 million or more in the last year.

Pepper Pike-based Providence Healthcare Management leads the Centurion list. (The company wasn’t on the list the prior year.) The post-acute health care consulting company offers support services to senior living facilities, assisted living facilities and independent living communities. It handles 20 facilities in Ohio and eight

in Kentucky. The company recently added to its portfolio with the planned Nov. 1 ownership transfer of the Gaymont Nursing Center, a 112-bed skilled nursing facility in Norwalk. Meanwhile, Brecksville-based Cross-Country Mortgage Inc. comes in again at No. 2, for the second-straight year, with sales growth of 277% in 2017 and 366% in 2018. Employee growth swelled 31%, to 1,301 in 2018 from 994 in 2017. What began solely as a mortgage broker with a single of-fice in Painesville has expanded into a mortgage solutions provider with, as its name reflects, a presence in 50 states. For the third consecutive year, Valley View-based ExactCare assumes

Top Weatherhead 100 award winners notch powerful sales growth gains

a high ranking in the list, at No. 3, with 237% sales growth.

Independence-based Nations Lending Corp.’s 200% sales growth nabs the No. 4 Centurion slot, with Cleveland-based Park Place Technologies nearly tying. The data center hardware maintenance firm more than doubled its employee head count between 2017 and 2018, from 469 to 990. The IT solutions provider in early 2018 acquired Axentel Technologies, which was its seventh acquisition within the previous 18 months.

The Centurion list is rounded out by Strongsville-based Union Home Mortgage (No. 6, with 196% sales growth); Richfield-based MobilityWorks (No. 7., with 180% sales growth), Richfield-based ecommerce software maker OEC (No. 8, with 89% sales growth); The Garland Co., a Cleveland-based roofing outfit (No. 9, with 82% sales growth) and Cleveland-based Mazzella Holding Co. (No. 10, with 77% sales growth).

The No. 1 commonality that any fast-growing company on the Weatherhead 100 list shares is that they have identified a true problem

in the marketplace and filled a real need, which adds enormous value to their customers.” — SCOTT SHANE, professor, Case Western Reserve University

“

key.comKey.com is a federally registered service mark of KeyCorp. ©2018 KeyCorp. KeyBank is Member FDIC. 171005-170606-8928794

Congratulations!

We believe it’s important to recognize the achievements of people who’ve had a positive effect on others and the communities where they work and live.

KeyBank congratulates the winners of the 2018 Weatherhead 100, Upstarts and Centurions awards. We’re all proud of what you’ve accomplished.


The 100 fastest-growing companies in Northeast Ohio are based on revenue from 2013 through 2017. Companies on the list must have had sales of at least $100,000 in 2013, plus a minimum of 16 full-time employees and more than $1 million in sales in 2017.

Weatherhead 100 Winners List

TPI EFFICIENCY 2009 3281.57% Cuyahoga Cleveland 39www.tpiefficiency.com

VMI GROUP INC. 2012 2056.66% Summit Macedonia 73www.thevmigroup.com

EVENT SOURCE 1979 1975.26% Cuyahoga Cleveland 192 www.eventsource.com

FIVE LAKES PROFESSIONAL SERVICES 2010 1527.01% Cuyahoga Mayfield 38 www.fivelakespro.com Heights

CLEVELAND BRICKS 2008 1512.81% Cuyahoga Cleveland 30 clevelandbricks.com

SGT. CLEAN’S CAR WASH 2013 911.32% Cuyahoga Westlake 17 www.sgtclean.com

TECHNICAL ASSURANCE INC. 1993 887.95% Lake Willoughby 54 www.technicalassurance.com

METISENTRY 2006 786.72% Summit Akron 21 www.metisentry.com

BUDGET DUMPSTER 2009 431.53% Cuyahoga Westlake 103 www.budgetdumpster.com

WHS ENGINEERING INC. 2005 361.07% Cuyahoga Cleveland 30 www.whs-eng.com

NORTHEAST FACTORY DIRECT 1999 342.59% Cuyahoga Cleveland 100 www.northeastfactorydirect.com

UNIVERSAL WINDOWS DIRECT 2002 341.99% Cuyahoga Oakwood 195 www.universalwindowsdirect.com Village

ONSHIFT 2008 327.03% Cuyahoga Cleveland 195 www.onshift.com

GLOBAL TRANSPORT INC. 2007 291.49% Cuyahoga Brook Park 20www.globaltransportinc.com

CLEANLIFE ENERGY 2012 270.21% Cuyahoga Cleveland 20 www.cleanlifeled.com

LEGACY ROOFING SERVICES 2012 261.16% Summit Akron 112 www.legacyroofing.com

PAYROLL4CONSTRUCTION.COM 2006 251.67% Cuyahoga Strongsville 34www.payroll4construction.com

PS LIFESTYLE 2008 231.74% Cuyahoga Cleveland 1240www.salonps.com

FUTURI MEDIA 2009 229.81% Cuyahoga Seven Hills 50futurimedia.com

YELLOWLITE 2008 217.39% Cuyahoga Cleveland 32www.yellowlite.com

RISK INTERNATIONAL HOLDINGS 1986 216.24% Cuyahoga Fairlawn 77www.riskinternational.com

SPEEDEON DATA 2008 213.53% Cuyahoga Cleveland 33www.speedeondata.com

EXSCAPE DESIGNS 2008 202.97% Geauga Novelty 78www.exscapedesigns.com

KHM TRAVEL GROUP 2005 198.03% Medina Brunswick 58khmtravel.com

PUREBUTTONS.COM 2005 192.3% Medina Medina 31www.purebuttons.com

COLOR 3 EMBROIDERY INC. 1995 191.67% Trumbull Warren 26www.color3.com

BELLWETHER ENTERPRISE REAL ESTATE CAPITAL LLC 2008 186.29% Cuyahoga Cleveland 251www.bellwetherenterprise.com

GCS 2011 185.53% Cuyahoga Cleveland 32www.gcsteam.com

YEAR SALES 2017RANK ORGANIZATION/WEBSITE DESCRIPTION EST. GROWTH COUNTY CITY EMPLOYEES

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TPI works closely with organizations to reduce operating expenses and provide ongoing budget management.

VMI Group is a construction company focused on commercial and industrial concrete.

Event Source delivers special event rentals including linen, furniture and tabletop accessories.

Five Lakes helps dental practices attract and retain patients and maximize reimbursements.

Real estate investment and development group that rehabs, renovates and builds properties in Cleveland.

Veteran-owned and -operated car wash.

A building enclosure consulting firm specializing in programmatic asset management.

Metisentry solves complex business problems by building and enhancing SaaS products.

Budget Dumpster provides affordable and dependable waste removal solutions to customers nationwide.

MEP consulting engineering for commercial, retail, residential and food services.

Furniture, kitchen cabinets and hot tubs sold through no-frills, warehouse concept, direct to public.

Residential remodeling of windows, siding and doors.

Human capital management software and services to solve everyday workforce challenges in health care.

Freight broker, carrier, transportation consultant and distribution provider serving the logistics needs of companies nationwide.

LED and smart tech solutions provider for OEM, residential, hospitality and commercial industries.

Legacy Roofing Services is a full-service roofing contractor.

Full-service payroll provider helping contractors eliminate the hassles of construction payroll processing, reporting and tax filing.

Operating 850 salons and spas in retirement communities in 36 states and growing.

Futuri Media is a global leader in SaaS technology designed to drive audience and revenue growth.

YellowLite is a design and installation company of solar electric systems.

Global risk management and benefit services firm that’s 100% independent from the insurance industry.

Speedeon Data enables leading brands to succeed through data-driven marketing solutions.

Exscape Designs is an award-winning, full-service landscape design, build, maintenance and snow removal company.

PureButtons.com produces custom pin-back buttons, magnets, keychains and photo easel displays.

Host travel agency that empowers, educates, supports and promotes independent travel agents.

National wholesale custom apparel decorator and service partner for promotional products industry.

Bellwether Enterprise is a national, full-service, commercial and multifamily mortgage banking company.

GCS provides CM at risk, general contracting and design-build services to clients around Ohio.




OSBORN ENGINEERING 1892 185.08% Cuyahoga Cleveland 153www.osborn-eng.com

ANCORA 2003 181.84% Cuyahoga Cleveland 67www.ancora.net

SANCTUARY MARKETING GROUP 2006 175.38% Stark North Canton 17 www.sanctuarymg.com

COMPASS SELF STORAGE 2008 168.91% Cuyahoga Cleveland 181 www.compassselfstorage.com

ARTWALL 2011 159.84% Cuyahoga Strongsville 25 www.artwall.com

KOEHLER FITZGERALD LLC 2011 154.69% Cuyahoga Cleveland 17 www.koehler.law

GREAT LAKES COLD STORAGE 1999 154.06% Cuyahoga Solon 215 www.glcsinc.com

RE/MAX HAVEN REALTY PROPERTY MANAGEMENT 2010 152.13% Cuyahoga Solon 24 www.clevelandmanagement.com

PREMIER PROTECTIVE SERVICES 2008 146.83% Cuyahoga Euclid 145 www.mypremiersecurity.com

QUALITYIP 2004 144.21% Portage Kent 36 www.qualityip.com

ASMGI 2002 143.81% Cuyahoga Cleveland 25 www.asmgi.com

ALLEGRO REAL ESTATE BROKERS & ADVISORS 2001 143.39% Cuyahoga Cleveland 20 www.allegrorealty.com

MEDIQUANT 1999 136.45% Cuyahoga Brecksville 81 www.mediquant.com

AVANTIA INC 2000 136% Cuyahoga Valley View 54www.avantia-inc.com

FRAMECO 2007 135.38% Cuyahoga Valley View 63 www.framecoframing.com

HILEMAN GROUP 2002 135.1% Cuyahoga Cleveland 42 www.hilemangroup.com

BANYAN TECHNOLOGY 2001 130.43% Cuyahoga Westlake 54www.banyantechnology.com

CRESCENDO COMMERCIAL REALTY 2008 128.36% Cuyahoga Cleveland 20www.cc-realty.com

JARRETT LOGISTICS SYSTEMS 1999 128.01% Wayne Orrville 104www.jarrettlogistics.com

EVERGREEN INDUSTRIAL BATTERIES 2010 126.12% Cuyahoga Valley View 17www.everbatts.com

CARNEGIE INVESTMENT COUNSEL 1974 126% Cuyahoga Pepper Pike 42www.carnegieinvest.com

SELMAN & COMPANY 1980 123.06% Cuyahoga Cleveland 179www.selmanco.com

THE SPYGLASS GROUP 2001 120.73% Cuyahoga Westlake 132www.spyglass.net

THENDESIGN ARCHITECTURE 1989 116.09% Lake Willoughby 50www.thendesign.com

DIGITAL PRINT SOLUTIONS 2009 116.04% Summit Richfield 49www.dpsohio.com

NATIONAL SAFETY APPAREL 1935 115.81% Cuyahoga Cleveland 284www.thinknsa.com

WTWH MEDIA LLC 2006 115.79% Cuyahoga Cleveland 50www.wtwhmedia.com

TRUE HIRE 1995 113.13% Stark Uniontown 20www.true-hire.com

ON PARTNERS 2006 111.18% Summit Hudson 39www.onpartners.com

KAUFMAN & COMPANY 2011 110.94% Cuyahoga Cleveland 19www.kaufman-company.com

ASMGi helps grow and protect businesses with cybersecurity, software and cloud /IT services.

Ancora, with more than $6.8 billion assets under management, offers institutional, family wealth and retirement plan solutions.

A digital marketing agency striving to be the best lead generation company in Ohio.

Self-storage industry leader providing self-storage and moving solutions nationwide.

Manufacturer of fine art, wall décor products.

A technology-driven boutique law firm that provides efficient creative solutions to complex problems.

Superior frozen and refrigerated warehousing and distribution services for food, commodities, and various ingredients.

Residential property management and sales.

Armed and unarmed security services.

QualityIP provides professional IT services to small and mid-sized organizations throughout Northeast Ohio.

Osborn Engineering is a full-service engineering firm specializing in buildings and infrastructure.

SpyGlass provides cost consulting services to financial executives specifically in telecom services.

MediQuant creates health care IT efficiencies with intelligent applications for revenue and data life.

Helping clients leverage digital capabilities through custom software solutions to improve efficiency and market advantage.

FrameCo designs, assembles and installs pre-fabricated metals walls and panels.

Banyan Technology is the leading provider of logistics software, solutions and services.

Commercial real estate services including consulting, leasing, investment brokerage and property management.

Provides continuous improvement, enhance operational efficiencies and reduce transportation costs.

Helping companies save at least 10% on material handling spend.

Carnegie is an independent wealth management firm that works in the best interest of its clients.

Leading supplemental benefit insurance administrator with more than $300 million in premiums under administration.

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Allegro is a global commercial real estate brokerage, tenant representation, corporate services and consulting firm.

Hileman Group is a digital agency specializing in health care and B2B industries.

Celebrating over 25 years providing planning, architecture and interior design services.

Digital print provider specializing in the support of commercial print, finishing and binding.

Manufacturer of flame resistant safety apparel for multiple industries.

A B2B media company with more than 40 technical websites, print publications and live events in engineering.

True Hire specializes in background checks, drug testing and exit interviewing.

ON Partners delivers game-changing talent for world-changing companies.

National business litigation and trial law firm headquartered in Cleveland with New York, D.C. and Chicago offices.




KEENE BUILDING PRODUCTS 2002 110.11% Cuyahoga Mayfield 50www.keenebuilding.com Heights

ALLIANCE SOLUTIONS GROUP 2001 109.87% Cuyahoga Independence 172www.alliancesolutionsgrp.com

SKY QUEST 2001 109.1% Cuyahoga Cleveland 52 www.flyskyquest.com

MARSHBERRY 1981 109.1% Cuyahoga Woodmere 85 www.marshberry.com

CRIMCHECK 1991 107.1% Medina Brunswick 31 www.crimcheck.net

PERSPECTUS ARCHITECTURE 2003 104% Cuyahoga Cleveland 48 www.perspectusarch.com

SECUREDATA 365 2009 101.78% Stark Canton 22 www.securedata365.com

INSIGHT2PROFIT 2006 100.45% Cuyahoga Cleveland 79 www.insight2profit.com

NOMS HEALTHCARE 2001 97.58% Sandusky Sandusky 804 www.nomshealthcare.com

INFINIUM WALL SYSTEMS 2003 94.7% Cuyahoga Strongsville 36 www.infiniumwalls.com

US FREIGHT LLC 2009 94.08% Cuyahoga Rocky River 21 www.gousfreight.com US Freight LLC is a rapidly growing transportation firm, providing exceptional service nationwide.

ASG provides specialized temp and direct-hire recruitment services across a range of industries.

Provides safe and reliable private jet charter services, aircraft management and aircraft sales.

MarshBerry provides consulting and financial advisory services to clients in the insurance industry.

Crimcheck provides employment simplified screening solutions that protect client brands.

Perspectus excels in architectural design, planning, interior design and historical architecture with a client-focused philosophy.

Ohio’s premier, state-of-the-art, purpose-built data centers in Canton and Cleveland.

Delivering sustainable revenue & EBITDA growth through implementation of pricing and profit strategies.

NOMS Healthcare is a multi-specialty physician group with over 230 providers across northern Ohio.

Turn-key manufacturer of glass wall systems used primarily in commercial office buildings.

Keene, an innovative manufacturer for applications in noise control, building envelope and floor prep.59

60616263646566676869




RAZORLEAF CORPORATION 2000 92.49% Summit Stow 41www.razorleaf.com

A+ SOLUTIONS 2005 92.48% Cuyahoga Beachwood 38www.thinkaplus.com

FOUNDATION SOFTWARE INC. 1985 92.39% Cuyahoga Strongsville 198 www.foundationsoft.com

ECHO HEALTH 1997 91.32% Cuyahoga Westlake 60 www.echohealthinc.com

GROUP MANAGEMENT SERVICES 1996 90.7% Summit Richfield 247 www.groupmgmt.com

NORTH AMERICAN COATING LABORATORIES 1974 89.73% Lake Mentor 28 www.nacl.com

PURE WATER TECHNOLOGY 2005 88.99% Cuyahoga Bedford 55 www.purewaterohio.com Heights

BLACKBURN OEM WHEEL SOLUTIONS 1983 88.48% Summit Macedonia 71 www.blackburnwheels.com

AVALUTION CONSULTING LLC 2005 85.55% Cuyahoga Cleveland 34 www.avalution.com

CHANNEL PRODUCTS 1972 84.36% Cuyahoga Solon 194 www.channelproducts.com

ROCK THE HOUSE 1999 81.92% Cuyahoga Oakwood 24 www.rockthehouse.com Village

RTH is a full-service production company specializing in corporate, nonprofit and social events.

A+ Solutions provides learning, development and psychological services to schools and families.

Develops and supports job cost accounting and project management software for the construction industry.

Premier provider of payment system solutions for the health care and insurance industries.

As a CPEO, GMS partners with small businesses to handle all back-office administrative functions.

North American Coating Laboratories provides optical coatings in the polymer and glass markets.

Providing industries with pure drinking water systems for employees‘ healthy hydration and wellness.

Privately owned distributor of Original Equipment (OE) wheels in the United States.

Avalution excels in business continuity, IT disaster recovery and information security consulting.

Channel Products invents and manufactures component systems and technologies designed to improve safety.

Razorleaf provides support to engineering and manufacturing groups by optimizing business processes.70

71727374757677787980

© 2018 BDO USA, LLP. All rights reserved.

Accountants and Advisorswww.bdo.com

BDO provides assurance, tax, and advisory services to a wide range of publicly traded and privately held companies. We offer a sophisticated array of services, as well as the resources and capabilities of our global organization, combined with the personal attention of experienced professionals.

“We need someone who knows Northeast Ohio even better than we do.”

People who know, know BDO.SM

BDO Cleveland1422 Euclid Avenue, The Hanna Building Suite 1500Cleveland, OH 44115 / 216-325-1700

BDO Congratulates this year's Weatherhead 100 Class.

BDO Akron301 Springside DriveAkron, OH 44333 / 330-668-9696

BDO Cleveland32125 Solon RoadCleveland, OH 44139 / 440-248-8787




RDL ARCHITECTS 1996 80.38% Cuyahoga Cleveland 45www.rdlarchitects.com

NEPTUNE PLUMBING & HEATING CO. 1957 79.25% Cuyahoga Cleveland 80www.neptuneplumbing.net

BIALOSKY CLEVELAND 1951 78.78% Cuyahoga Cleveland 56 www.bialosky.com

AQUA DOC 1983 76.79% Geauga Chardon 118 www.aquadocinc.com

GEAUGA MECHANICAL COMPANY 1950 73.21% Geauga Chardon 70 www.geaugamechanical.com

K2M DESIGN 2001 72.07% Cuyahoga Cleveland 80 www.k2mdesign.com

LAKE CITY PLATING 1949 67.5% Ashtabula Ashtabula 95 www.lakecityplating.com

LAKETEC 1989 67.12% Cuyahoga North 32 www.laketec.com Olmsted

HARTLAND & CO. 1989 67.02% Cuyahoga Cleveland 74 www.hartland.com

SURESITE CONSULTING GROUP 1999 66.68% Cuyahoga Beachwood 84 www.sure-site.com

DANIEL’S AMISH COLLECTION 1996 65.87% Tuscarawas Dundee 175 www.danielsamish.com

PANEL MASTER 1985 64.37% Lorain LaGrange 48 www.panelmaster.com

CARVER FINANCIAL SERVICES INC. 1990 63.46% Lake Mentor 21 www.carverfinancialservices.com

THE PORTARO GROUP 2000 61.61% Cuyahoga Parma 48www.theportarogroup.com

TESTOIL 1988 60.41% Cuyahoga Strongsville 67 www.testoil.com

COHEN & COMPANY 1977 59.68% Cuyahoga Cleveland 380 www.cohencpa.com

FIT TECHNOLOGIES 1999 59.03% Cuyahoga Cleveland 62www.fittechnologies.com

DIRECT RECRUITERS INC. 1983 58.24% Cuyahoga Solon 42www.directrecruiters.com

WORLD SYNERGY 1998 56.23% Cuyahoga Beachwood 25www.worldsynergy.com

LAUDAN PROPERTIES 2008 54.51% Summit Twinsburg 30www.laudanproperties.com

Manufacturer of bedroom and dining furniture sold at retail stores.

Plumbing contractors serving Northeast Ohio, specializing in new construction and service.

60-person architecture, planning, interior design, engineering and graphic design firm.

AQUA DOC is a full-service lake and pond management company dedicated to making water beautiful.

Full-service mechanical contractor providing design, installation and maintenance.

Architecture, engineering and interior design firm specializing in public and private sector projects.

Lake City Plating provides application of industrial coatings on metal parts.

A strategic IT solutions and managed services provider, specializing in voice, network and cloud.

Independent institutional and wealth advisory firm.

Creating wireless networks and connectivity, from site development and engineering to installation and integration.

RDL Architects focuses on senior living, commercial and mixed use development projects.

Carver Financial Services Inc. provides personal vision planning to individuals and companies.

TPG simplifies business communications decisions while providing unbiased telecom consulting.

Helping large industrial facilities reduce equipment downtime through advanced lubrication analysis.

FIT Technologies provides a full range of managed IT support services.

Direct Recruiters, Inc. executive search acquires top talent for mission-critical positions.

World Synergy helps customers thrive by reducing inefficiencies of silos with integrated business solutions.

National provider of inspection, preservation and REO services to banks, investors and GSEs.

81828384858687888990919293949596979899100

Manufacturer and designers of industrial control panels.

Cohen & Company is an accounting firm serving private companies and the investment industry.


THE TELOS INSTITUTE 2006 693.94% Geauga Chardon 6www.thetelosinstitute.com

ON THE OTHER SIDE 2011 605.62% Cuyahoga Chagrin Falls 8www.ontheothersidecle.com

WELLNESS IQ 2007 572.56% Cuyahoga Independence 13 www.wellnessiq.net

BRAKEY ENERGY INC. 1999 380.18% Cuyahoga Chagrin Falls 10 www.brakeyenergy.com

ADATASOL INC. 1993 303.42% Cuyahoga Beachwood 12 www.adatasol.com

REQUEST A TEST 2001 238.65% Cuyahoga Brecksville 14www.requestatest.com

A premier residential and commercial lawn fertilization company.

Leading national distribution and management source for small and mid-size corporate wellness solutions.

Brakey Energy helps industrial, commercial and institutional enterprises in Ohio to cut energy costs.

Custom software and database solutions help relieve your pain.

Transforming leaders, leadership teams, and organizations globally by optimizing the human side of enterprise.1

23456

Meet all Weatherhead 100 qualifications, employed 15 or fewer employees and/or had less than $5 million in net sales in 2017Upstart Winners List

A national direct-to-consumer lab-testing service.



Upstart Winners List

WOODSIDE HEALTH 2011 225.32% Cuyahoga Cleveland 0www.woodsidehealth.com

DEPENDABLE LLC 1951 217.81% Cuyahoga Mayfield 13 www.floorprep.com Heights

THE GERTSBURG LAW FIRM 2012 192.48% Cuyahoga Chagrin Falls 13 www.gertsburglaw.com

AURUM WEALTH MANAGEMENT 2006 186.22% Cuyahoga Mayfield 13 www.aurumwealth.com Village

DMS MANAGEMENT SOLUTIONS 2003 143.03% Cuyahoga Westlake 12 www.dmsmgmtsolutions.com

LEAD TO CONVERSION 2006 130.76% Summit Hudson 14 www.leadtoconversion.com

R&K TECHNOLOGIES INC. 1991 128.61% Lorain North 14 www.randktechnologies.com Ridgeville

PLANNED FINANCIAL SERVICES 1994 123.35% Cuyahoga Brecksville 10 www.plannedfinancial.com

A & I HEALTH SOLUTIONS LLC 2006 114.38% Erie Vermilion 6 www.aihealthsolutions.com

CONSOLIDUS 2006 105.88% Summit Akron 14 www.consolidus.com

ARDLEIGH MINERALS INC. 1994 101.78% Cuyahoga Beachwood 8www.ardleigh.net

An industry leading innovator and service provider of custom promotional products and branded apparel.

Woodside Health is a medical office building acquisition and management firm.

A manufacturer of professional floor products for repair, restoration and new construction.

Full-service business law firm optimizing the way businesses hire, pay and succeed with lawyers.

Aurum specializes in providing financial planning, investment management, and 401(k) plan services.

DMS Management Solutions provides a wide range of accounting services to small and midsized businesses.

Digital experts with a passion for optimizing online success.

Simplifying the once complicated world of document technology management.

Independent financial steward for individuals, families, and businesses seeking tailored wealth planning.

A small environmental firm specializing in commercial and educational abatement and demolition.

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1011121314151617 Sustainability, recycling and speciality services for the aerospace industry.

Apple Growth Partners has been helping grow local businesses for 75 years in Northeast Ohio. Our team is proud to congratulate three winners of the Weatherhead 100 award. To see your growth in action is why we do what we do. We’re proud to work with the best.

Tax PlanningAccounting & Assurance

GROW H IN ACTION

Consulting ServicesBusiness Valuation

AKRON | CANTON | CLEVELAND | KENT applegrowth.com

Succession PlanningLitigation Consulting

A P P L E G R O W T H P A R T N E R S C O N G R A T U L A T E S O U R C L I E N T S



TLC PRODUCTS INC. 1996 99.57% Cuyahoga Cleveland 15www.tlc-products.com

KIWI CREATIVE 2011 99.16% Cuyahoga Strongsville 5.5 www.kiwicreative.net

GREAT LAKES FASTENERS INC. 1958 94.7% Summit Twinsburg 15 www.glfus.com

TORCH GROUP INC. 1990 94.23% Cuyahoga Solon 11 www.torchgroup.com

ROBERT P MADISON INTERNATIONAL INC. 1954 86.7% Cuyahoga Cleveland 12 www.rpmadison.com

STANDOUT STICKERS 2009 86.21% Medina Medina 5 www.standoutstickers.com

CORNERSTONE IT INC. 2003 86.06% Lake Mentor 15 www.cornerstoneit.com

42CONNECT 2003 83.03% Cuyahoga Cleveland 6 www.42connect.com

GRANTS PLUS 2007 80.69% Cuyahoga Cleveland 12.35 www.grantsplus.com

INNER CIRCLE ADVISORS 1996 63.73% Cuyahoga Independence 14 www.innercirclellc.com

O’REILLY EQUIPMENT 2002 60.07% Geauga Newbury 11 www.oreillyequipment.com

COMPANY 119 2004 56.82% Geauga Chardon 12 www.company119.com

Upstart Winners List

Advisory, tax and financial reporting services for entrepreneurs and their businesses.

Develop, manufacture and market microbial products for improved agricultural yield and water quality.

Kiwi Creative is the go-to marketing agency for B2B software and technology companies.

Supplying standard and special fasteners to the manufacturing and service community.

Boutique executive search firm focused on senior-level marketing, sales, product management and communications positions.

An architectural firm improving lives through innovative designs, mentoring and service to community.

Produce custom stickers - die cut, bumper, oval, circle, square, rectangle, kiss cut and vinyl decals.

Best in class IT services, for managed services, security and cloud. A Microsoft Gold Cloud Partner.

Help companies grow their online business by utilizing digital marketing strategies.

Grants Plus partners with nonprofits to help them raise grant funding to fulfill their missions.

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O’Reilly Equipment provides full-service truck, trailer and snowplow equipment sales and service.

A digital agency building sophisticated sales and marketing systems that deliver sales predictability.


PROVIDENCE HEALTHCARE MANAGEMENT 2008 691.78% Cuyahoga Pepper Pike 3000www.providencehcm.com

CROSSCOUNTRY MORTGAGE INC. 2003 365.75% Cuyahoga Brecksville 1301www.crosscountrymortgage.comCrossCountry Mortgage serves customers with a high-energy team of professionals who bring knowledge and a passion for the business of mortgage lending.

Providence provides management and consulting services for health care providers.1

2

Meet all Weatherhead 100 qualifications and had net sales of $100 million or more in 2017Centurion Winners List

3

4

5

6

7

8

9

10

ORGANIZATION YEAR SALES 2017RANK WEBSITE/DESCRIPTION EST. GROWTH COUNTY CITY EMPLOYEES

EXACTCARE www.exactcare.com Chronic care pharmacy-at-home for complex patients to improve health outcomes and reduce costs.

NATIONS LENDING CORPORATION www.nationslending.com Nations Lending makes people’s dreams of owning a home come true when others say it’s not possible.

PARK PLACE TECHNOLOGIES www.parkplacetechnologies.com Provider of post-warranty storage, server and networking hardware maintenance.

UNION HOME MORTGAGE www.unionhomemortgage.com Independent mortgage banking company headquartered in Ohio with a network of branches throughout U.S.

MOBILITYWORKS www.mobilityworks.com Largest retailer of wheelchair accessible vehicles with 73 locations across the country.

OEC www.oeconnection.com OEC is the leading parts technology provider for automotive OEMs and their dealer networks.

THE GARLAND COMPANY INC. www.garlandco.com The world’s leading manufacturer of high-performance building envelope solutions.

MAZZELLA HOLDING COMPANY www.mazzellalifting.com Cleveland manufacturer and distributor of lifting and roofing products.

2003 200.02% Cuyahoga Independence 725

1991 199.27% Cuyahoga Cleveland 990

2009 236.74% Cuyahoga Valley View 288

1970 196.31% Cuyahoga Strongsville 968

1997 179.92% Summit Richfield 1067

2000 89.54% Summit Richfield 326



WEATHERHEAD 100AWARD WINNER

Channel Products is proud to be recognized among Northeast Ohio’s fastest growing companies and congratulates

all of our fellow Weatherhead 100 winners.


BY THE NUMBERS

For more information about custom publishing opportunities, please contact Amy Ann Stoessel.

Managing editor, custom and special projects: Amy Ann Stoessel, [email protected]

WEATHERHEAD SCHOOL OF MANAGEMENT CONTACTSAward and application: Brigid Schaefer, [email protected]

Sponsorships: Cassie Pinkerton [email protected]

MARKET SECTORS OF WINNING COMPANIES

Real Estate - 7Advertising/PR/Marketing – 4

Architecture/Building/Construction – 16Automotive/Transportation – 2

Consulting – 4Consumer Products – 5

Environmental – 3Financial and Professional Services – 27

Health care Services and Manufacturing - 5 IT Products and Services – 13

Manufacturing and Distribution – 14Real Estate - 7

Graphic designer: Staci BuckPhotos: Elaine Manusakis

DECADE ESTABLISHED

1800s - 21930s - 11940s - 11950s - 11960s - 11970s - 3

1980s - 151990s - 212000s - 502010s - 5

WINNERS BY COUNTY

Cuyahoga - 74Summit - 8

Lake - 4Lorain - 2Stark - 2

Medina - 1Geauga - 2Wayne - 1

Portage - 1Ashtabula - 2

Erie – 1Mahoning – 1Tuscarawas -1

NUMBER OF EMPLOYEES

5 - 25: 2226 - 50: 40

51 - 100: 22101 - 150: 6151 - 200: 5201 - 300: 4300 plus: 1

FIVE-YEAR GROWTH RATES | 50% - 99%: 32 | 100% - 249%: 46 | 250% - 499%: 14 | 500% - 749%: 2 | 750% - 999%: 2 | 1,000% - 1,999%: 3 | 2,000%: 1

YEARS ON THE WEATHERHEAD 100

First-Time Winners: 312 years - 163 years - 6

4 years - 135 years - 86 years - 97 years - 58 years - 59 years - 1

10 years - 311 years - 112 years - 1

13-plus years - 1

OLDEST COMPANY FARMERS NATIONAL BANC CORP. FOUNDED 1887

MOST EMPLOYEESFarmers National Banc Corp.443 Employees

Take the next step in your career with an Executive MBA degree from Weatherhead School of Management. In 16 sessions, you’ll build transformational leadership skills as you learn from faculty who’ve pioneered proven management concepts.

Attend our EMBA Open House on one of the dates listed below. Meet faculty, network with current students and experience the EMBA classroom.

MBAExecutiveDISCOVER THE

For times and registration information, visit weatherhead.case.edu

JOIN US AT AN OPEN HOUSE• Thursday, December 6• Friday, December 7• Saturday, December 8

This advertising-supported feature is produced by Crain Content Studio-Cleveland, the marketing storytelling arm of Crain’s Cleveland Business. The Crain’s Cleveland Business newsroom is not involved in creating Crain Content Studio content.

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