north west training calendar 2015-2016 - creative...
TRANSCRIPT
Please note: For all courses delegates will be required to register no later than 9.15am. All courses will start at 9.30am prompt. Courses will finish at approximately 5.00pm with half an hour for lunch unless otherwise stated.
ALL STAFF SHOULD MAKE ARRANGEMENTS TAKING INTO ACCOUNT THAT THEIR TRAINING WILL FINISH NO EARLIER THAN 5.00PM.
For training courses that need refreshing please see update column Please see Learning & Development Guide for detailed descriptions of all courses
Contents
1
Course
Page
7 Day induction Programme
2
Additional Induction Training
2
Positive Behavioural Management
3
Induction Programme
4
Health & Safety Training
5
Working with People with Learning Disabilities
5
Working with People with Mental Health Needs
6
Working in Older People’s Services
7
Working with People Affected by Acquired Brain Injury
8
Working with All Service Users
8, 9, 10
Course
Page
Working with People in Supported Housing
11
Management Training
12,13
Managers’ Induction 7 Day Programme
14
Assessed & Supported Year in Employment (ASYE)
15
Student Education
15
Non Care Staff Training
15,16
Bank Staff Training
16
Computer Training
17
Induction Modules - E-learning Induction
18
Other E-Learning Courses
18,19
Service User Only Courses 20
North West Staff & Service User Training Calendar 2015 – 2016
Additional Induction Training (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge 2
Training Time
Provider Trainer Target Staff
Open to
Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 7 Day Induction Programme
(for staff from all services)
Induction which covers the Care Certificate Standards and Supports Level 3 Certificate in
Preparing to Work in Adult Social Care See Common Induction Standards
breakdown for full details of trainers and when specific sessions need to be updated.
9.30am 5.00pm
Creative Support
Various New Staff No Only need to do full programme once – see course breakdown for details
For all staff 5,6,7,8 or 11,12, 13,14
1,2,3,4 or 8,9, 10,11
6,7,8,9 or 13,14, 15,16
3,4,5,6 or 10,11, 12,13
7,8,9,10 or 14,15, 16,17
5,6,7,8 or 12,13, 14,15
2,3,4,5 or 9,10, 11,12
7,8,9,10 4,5,6,7 or 11,12, 13,14
1,2,3,4 or 8,9, 10,11
7,8,9,10 or 14,15, 16,17
4,5,6,7 or 11,12, 13,14
Emergency First Aid in the Workplace 1 day course
9.30am 5.00pm
Imperative Training Creative Support
Various Mik Parr
All Staff Yes - practical element involved
Certificates accepted from other employers. Certificates valid for 3 years
For all staff 14 or 20 8 or 29
10 or 16 5 or 25
16 or 22 1 or 9
12 or 18 4 or 27
17 or 25 1 or 10
14 or 21 5 or 29
11 or 20 5 or 26
17 3
14 or 20 8 or 28
11 or 17 1 or 26
16 or 24 1 or 31
13 or 20 7 or 25
Manual & People Handling Awareness. Also available as an e-learning course. Refresher only. Please see
page 18
9.30am 5.00pm
Trust Medical Creative Support
Various Paul Banister
All Staff Yes - practical element involved
Annual refresher
For all staff 13 or 19 7 or 28
11 or 17 2 or 29
15 or 24 2 or 30
13 or 19 3 or 28
16 or 23 2 or 30
15 or 23 1 or 30
12 or 18 6 or 24
16 4
13 or 22 19 or 29
10 or 19 2 or 25
17 or 30 2 or 9
14 or 22 1 or 26
Medication Administration Also available as an e-learning course. Please see page 18.
9.30am 5.00pm
Creative Support
Various All Staff Yes Update will depend on local authority contract
For all staff who deal with meds at any level
15 or 18 or 27
12 or 18 or 24
17 or 23 or 29
14 or 20 or 26
18 or 24 or 30
16 or 22 or 28
13 or 19 or 25
18 15 or 21 or 27
12 or 18 or 24
18 or 23 or 31
15 or 21 or 27
Training Time Provider Trainer Target Staff
Open to
Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Additional Induction
Training for Learning Disability & Mental Health Staff Understanding Learning Disabilities Also available as an e-learning course. Please see page 19
9.30am 5.00pm
Creative Support
Mik Parr Learning disability staff
Yes Please note below
For all learning disability staff
18 15 16 12 20 19 25 12
Understanding Mental Health Also available as an e-learning course. Please see page 19
9.30am 5.00pm
Creative Support
Michael Johnson,
Mental health staff
Yes Please note below
For all mental health staff
21 23 25 21 18 28 29 30
North West Staff & Service User Training Calendar 2015 - 2016
Positive Behavioural Management (Please see Explanatory Notes)
Positive Behavioural Support
1.00pm5.00pm
Creative Support
PBS Team For all Mental Health & Learning Disability Services
No Please see note
Not mandatory
13 or 27 17 1 or 29 12 or 26 16 or 29 14 or 28 18 2 or 16 13 or 26 17 2 or 16 or 30
Note. Although no update required formally, staff may want to or need to refresh their knowledge
3
Training Time Provider Trainer Target Staff
Open to
Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Positive Behavioural
Management
North West Staff & Service User Training Calendar 2015 - 2016
Induction which Covers the Care Certificate Standards and Supports Level 3 Certificate in Preparing to Work in Adult Social Care (CPWASC) Day 1 CPWASC
CIS 1.1.1 1.1.2 1.2.1 1.3.1 1.3.2 1.3.3 2.1.1
Day 2 CPWASC
Links to unit 9
CIS 1.4.1 1.4.2 1.4.3 1.4.4 3.4.1 3.4.2 3.4.3 3.4.4
Day 3 CPWASC
Links to unit 4
CIS 4.2.3 5.1.2 5.2.1 5.2.2 5.2.3 6.1.1 6.1.2 6.1.3 6.1.4 6.2.1 6.2.2 6.3.1 6.3.2 6.3.3 6.4.1 6.4.2 6.4.3
Day 4 CPWASC
Links to unit 5
unit 6 unit 7
CIS 4.2.1 4.2.2 5.1.1 7.1.1 7.1.2 7.1.3 7.2.1 7.2.2 7.2.3 7.2.4 7.4.1 7.4.2 7.4.3 7.4.4 7.5.1 7.5.2 7.5.3 7.5.4
7.6.1 7.6.2 7.6.3
AM – Introduction to Creative Support Trainers - Paul Toner, David Seale AM – Principles of Care - Role of the Worker Trainers - Michael Johnson, Ellen Allan
AM - Good Record Keeping Trainers - Michael Johnson, Ellen Allan, Debby Coates
AM – Essential Safeguarding and Safety for All Trainers - Michael Johnson, Ellen Allan
AM - Service User Involvement Trainers - Lorraine Gainsborough
Person Centred Approaches Trainers - Michael Johnson, Ellen Allan
Introduction to Creative Support Key Facts about Creative Support Organisation Structure Staff Training & Development The Competency Framework and how this fits with the GSCC CoP, CQC essential standards, Supporting People Standards, National Occupational Standards)
Terms & Conditions
Company Benefits
Registration and explanation of Level 3 Certificate in Preparing to Work in Adult social Care (CPWASC) Responsibilities and limits of your relationship with an individual Working in ways that are agreed with your employer Policies and procedures of the organisation The importance of working in partnership with others, carers, families, advocates The importance of working in teams Ways of working that help improve partnership with others Competence within your own work role within the sector Professional boundaries
Visit Breakthrough Project
Be able to handle information in agreed ways
Be aware of how to keep records that are up to date, complete, accurate and legible
Be aware of agreed procedures for recording information, storing information and sharing information
Be aware of how to and to whom to report if you become aware that agreed procedures have not been followed
Understand principles and practices relating to confidentiality
Recognise barriers to effective communication
Be aware of ways to reduce barriers to effective communication
Know how to check communication has been understood to minimise misunderstandings
Be aware of sources of information and support or services to enable more effective communication
Understanding your role and responsibilities to keep yourself, your colleagues and your service users safe
Duty of Care and professional behaviour
Your role within safeguarding procedures
Winterbourne – lessons learned Dignity in Care Dignity Case Studies
Francis Report - discussion
Different forms of abuse – case studies
Creative Support company policy for safeguarding vulnerable adults and how this affects your work (including DOLS & Mental Capacity) Duty of candour
Ways to reduce the likelihood of abuse
Responding to suspected and disclosed abuse
The importance of positive support
Service User Involvement An introduction to the involvement opportunities offered to service users (including Creative Communities, corporate involvement, training opportunities, newsletters, social media, competitions, feedback etc) Why service user involvement is important both to service users and Creative Support Overview of grants and fundraising What has already been achieved through service user involvement
Provide inclusive support Understand how duty of care contributes to safe practice Promote person centred values in everyday work Work in a person centred way Recognise the features of person centred support Understand why it is important to find out the history and preferences of individuals Understand how the changing needs of individuals are reflected in the support plan Understand the importance of consultation with individuals Supporting active participation Supporting individuals’ rights to make choices Promoting spiritual and emotional wellbeing
PM - Effective Communication Trainers - Michael Johnson, Ellen Allan, Tracey Oliver-Walsh
CPWASC
Links to unit 1
CIS 3.1.1 3.1.2 3.1.3 3.2.1 3.2.2 3.22 3.3.1 3.3.2 3.3.3
PM - Stress, Nutrition and Hydration; Dementia Awareness Trainers - Michael Johnson, Ellen Allan
CPWASC
Links to unit 8 CIS 2.1.2 2.1.3 2.3.3 2.2.1 2.2.2 2.4.1 2.4.2 2.4.3 2.5.1 2.5.2 2.5.3 2.5.4 4.1.1 4.1.2 4.1.3 4.1.4 4.3.2 5.3.1
PM - Essential Safeguarding and Safety for All Trainers – Jason Gore, Tom Jones, Hoshiar Singh
CPWASC
Links to unit 8
CIS 5.4.1 5.4.2 5.4.3 8.1.1 8.1.2 8.1.3 8.1.4 8.1.5 8.2.1 8.2.2 8.4.1 8.4.2 8.6.1 8.6.2 8.7.1 8.7.2 8.7.3 8.7.4 8.7.5 8.8.1 8.8.2 8.9.1 8.9.2
PM - Equality, Diversity & Inclusion and Professional Development Trainers - Michael Johnson, Ellen Allan
CPWASC
Links to unit 2
unit 3 unit 5 unit 6
CIS 7.3.1 7.3.2 7.3.3 7.3.4 8.10.1 8.10.2 8.10.3 8.11.1 8.11.2 8.11.3 8.11.4
Importance of effective communication in the work setting Be aware of the reasons why people communicate Understand how communication affects relationships in the work setting Know why it is important to observe an individual’s reactions when communicating with them
Meeting the communication and language needs, wishes and preferences of individuals Know how to establish an individual’s communication and language needs, wishes and preferences Understand a range of communication methods and styles that could help meet an individual’s communication needs Non-verbal communication
Overcoming difficulties in promoting communication
Recognise barriers to communication
Be aware of methods to reduce barriers to communication
Be aware of sources of support and information that are available
Recognising possible signs of dementia
Be aware of the differences between depression, confusion and dementia
Understand the importance of early diagnosis
Know who to tell if you suspect the symptoms are associated with dementia
Managing stress Recognise common indicators of stress in yourself and others Be aware of circumstances that tend to trigger stress in yourself and others Know ways to manage stress
Food safety, nutrition and hydration Food legislation Understand the importance of food safety Understand the importance of good hydration and nutrition Recognise signs and symptoms of poor nutrition and hydration Be aware of ways in which to promote good nutrition and hydration
Health and Safety overview
Understanding Creative Support’s H&S policy
What is an emergency and how to deal with emergencies (completing accident and incident forms)
Staff health and safety responsibilities
Responding to accidents and sudden illness
Hazards and near misses
Control of Substances Hazardous to Health (COSHH)
Preventing the spread of infection
Promoting fire safety in the work setting
Risk assessments
Competence in your own work role within the sector
Understand the importance of reflective practice
Use learning opportunities and reflective practice to contribute to personal development
The value and the importance of equality and inclusion Skills for Care Code of Conduct
Access information, advice and support about equality and inclusion
Know how to recognise and handle adverse events, incidents, errors and near misses
Ways to reduce likelihood of abuse
Evaluate own performance Reflective practice Competency based practice Produce a personal development plan
4
North West Staff & Service User Training Calendar 2015 - 2016
Health & Safety Training (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge Working with People with Learning Disabilities (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge
5
Training Time Provider Trainer Target Staff
Open to
Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Health & Safety
Training
Food Safety in Catering (Level 2 Award) & Infection Control Must bring valid photo ID e.g. driving licence, passport or Creative Support ID
9.30am 5.00pm
Martin Ford Creative Support
Martin Ford Hoshiar Singh
Staff directly responsible for food storage & preparation
Yes – test involved
Please see note
Recommended for staff who handle food or cook meals regularly as part of their job
28
23 22
21 23
26 24
15 28
22 22
20
Electrical Safety Workshop (half day morning course) Electrical Safety Workshop (half day afternoon course)
9.30am 12.30pm
Creative Support
Trevor Stringer
All staff Yes Please see note
Recommended for all staff
9 9 11
1.00pm 4.00pm
Creative Support
Trevor Stringer
All staff Yes Please see note
Recommended for all staff
6 8 14
Environmental Risk Assessment (half day morning course) Environmental Risk Assessment (half day afternoon course)
9.30am 11.30am
Creative Support
Jason Gore Tom Jones
Line Managers
Yes Please see note
For Senior SW and above
28 15 15
1.00pm 3.00pm
Creative Support
Jason Gore Tom Jones
Line Managers
Yes Please see note
For Senior SW and above
13 25 16
Infection Control (half day morning course) Infection Control (half day afternoon course)
9.30am 12.30pm
Creative Support
To be confirmed
All staff Yes Please see note
For all staff Dates to be confirmed
1.00pm 4.00pm
Creative Support
To be confirmed
All staff Yes Please see note
For all staff Dates to be confirmed
Training Time Provider Trainer Target Staff
Open to
Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Working With People
With Learning Disabilities Autism Awareness Also available as an e-learning
course. Please see page 19
9.30am 12.30pm
Creative Support
Autism Team Support Workers working in Autism Services
Yes Please see Note
Support Workers working in Autism Services
23 17 4 24 19
Needs Assessment, Positive Risk Management, Person Centred Planning Tools - Learning Disability (2 Day Course) Please note staff must attend both days to be awarded a certificate of attendance
9.30am 5.00pm
Creative Support
Mik Parr All learning disability staff
No Please see note
For all learning disability staff
29 & 30 7 & 8 10 & 11 3 & 4
Supporting People with Sensory Needs
9.30am 5.00pm
June Doolan Associates
Various Identified Staff
No Please see note
For identified services
17 19 12
North West Staff & Service User Training Calendar 2015 - 2016
Working with People with Mental Health Needs (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge Working with People with Mental Health Needs (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge
6
Training Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Stand Alone Staff
Development Sessions Needs Assessment, Positive Risk Management, Person Centred Planning Tools - Mental Health (2 day course) Please note staff must attend both days to be awarded a certificate of attendance
9.30am 5.00pm
Creative Support
Cheryl Ashton Debbie Seeds
All mental health staff
No Please see note
For required services 7 & 8 5 & 6 21 & 22 13 & 14
Training Time Provider Trainer Target Staff
Open to Service users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Stand Alone Staff
Development Sessions Affective Disorders, Anxiety & Depression
9.30am 5.00pm
Adukkha Ltd
Elizabeth Hammond
Staff who work in MH services
Yes Please see note
Recommended for appropriate services
26 12 25
Hearing Voices Workshop
9.30am 5.00pm
Hearing Voices Network
Hearing Voices Network
Staff who work in MH services
Yes Please see note
Recommended for appropriate services
25 20 27 27 21
Interventions for Support for People with a Dual Diagnosis (alcohol and substance misuse)
1.00pm 5.00pm
Michael Halsey
Michael Halsey
Staff who work in MH services
Yes Please see note
Recommended for appropriate services
11 18 10
People with Mental Health Needs and the Criminal Justice System
9.30am 12.30pm
Michael Halsey
Michael Halsey
Staff who work in MH services
No Please see note
Recommended for appropriate services
11 18 10
Supporting People who have a Personality Disorder
9.30am 5.00pm
Michael Halsey
Michael Halsey
Staff who work in MH services
Yes Please see note
Recommended for appropriate services
14 11 17
Supporting People with Schizophrenia and Mental Health Disorders
9.30am 5.00pm
Adukkha Ltd
Elizabeth Hammond
Staff who work in MH services
Yes Please see note
Recommended for appropriate services
17 19 4
Understanding Self Harm & Suicide
9.30am 5.00pm
Adukkha Ltd
Elizabeth Hammond
Staff who work in MH services
Yes – discussions of a sensitive nature
Please see note
Recommended for appropriate services
25 12 19
North West Staff & Service User Training Calendar 2015 - 2016
Working in Older People’s Services (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge 7
Training
Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016
Stand Alone Staff Development Sessions Assistive Technology
9.30am 5.00pm
To be confirmed
To be confirmed
For all staff
Yes Please see note
Recommended for appropriate services
Dates to be confirmed
Care and Support Planning for Older People - 1 Day Course
9.30am 5.00pm
Creative Support
Ellen Allan staff working in older people services
No Please see note
Mandatory for all staff working in older people services
3 16
Living Well with Dementia – Positive Support Model
Also available as an e-learning course. Please see page 19
9.30am 5.00pm
Creative Support
Ellen Allan Staff who work with people with dementia
Yes Please see note
Mandatory for staff who work with people with dementia
23 11 2 3
Older People and Their Vulnerability to Abuse (half day morning course) Older People and Their Vulnerability to Abuse (half day afternoon course)
9.30am 12.30pm
Maurice Lawrence
Maurice Lawrence
staff working in older people services
Yes Minimum of every 2 years
Mandatory for all staff working in older peoples services (in place of SOVA)
2
1.00pm 5.00pm
Maurice Lawrence
Maurice Lawrence
staff working in older people services
Yes Minimum of every 2 years
Mandatory for all staff working in older peoples services (in place of SOVA)
Supporting People with their Personal Care Needs
1.00pm 5.00pm
Creative Support
Ellen Allan staff who provide personal care
No Please see note
Mandatory for all staff who provide personal care
1 26 24
Working Positively with Older People (half day morning course) Working Positively with Older People (half day afternoon course)
9.30am – 12.30pm
Creative Support
Ellen Allan staff who work in older peoples services
Yes Please see note
Not mandatory 17
1.00pm – 5.00pm
Creative Support
Ellen Allan staff who work in older peoples services
Yes Please see note
Not mandatory 19
North West Staff & Service User Training Calendar 2015 - 2016
Working with People Affected by Acquired Brain Injury (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge Working with All Service Users (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge 8
Training Time Provider Trainer Target Staff Open to Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Stand Alone Staff
Development Sessions Understanding Acquired Brain Injury 9.30am
5.00pm To be confirmed
Various Staff working in ABI services
No Please see note
Required for staff working within ABI services
Contact Head Office for further information
Understanding Mental Capacity Act and Acquired Brain Injury
9.30am 5.00pm
To be confirmed
Various Staff working in ABI services
No Please see note
Required for staff working within ABI services
Contact Head Office for further information
Understanding Sex & Sexuality for Individuals Affected by Acquired Brain Injury
9.30am 5.00pm
To be confirmed
Various Staff working in ABI services
No Please see note
Required for staff working within ABI services
Contact Head Office for further information
Training
Time Provider Trainer Target Staff Open to Service Users
Update Explanatory notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016
Stand Alone Staff Development Sessions Code of Practice & Professional Boundaries
9.30am 5.00pm
Creative Support
Michael Johnson
All staff No Please see note
Required for all staff
19 24 27 18 20
Diabetes Awareness
9.30am 5.00pm
June Doolan Associates
Various Staff who work with people with diabetes
Yes Please see note
Required for staff who work with people with diabetes
24 22 10 11
Epilepsy and Buccal Midazolam Administration
9.30am 5.00pm
South Lancashire LD Training Consortium
Various Staff who work with people with epilepsy
No Please see note
Required for staff who work with people with epilepsy
10 or 29 22 19 25 22
Equality, Diversity & Anti-Discriminatory Practice
9.30am 5.00pm
Hear First Various All staff Yes Please see note
Required for all staff
11 10 27 28
Essential Safeguarding and Safety for All (ESSA) - Includes SOVA Also available as an e-learning course. Refresher only. Please see page 18
9.30am 5.00pm
Creative Support
Ellen Allan/ Michael Johnson/ H & S Team
All staff Yes Minimum every 2 years
Required for For all staff
28 19 or 25 22 18 4 or 21 1 or 20 16 or 24 16 20 or 29 26 22 18 or 28
Health Action Planning (Promoting Healthy Lifestyles) (half day morning course) Health Action Planning (Promoting Healthy Lifestyles) (half day afternoon course)
9.30am 12.30pm
Creative Support
Michael Johnson
All staff Yes Please see note
Required for all staff working Learning Disability Staff
1 26
1.00pm 5.00pm
Creative Support
Michael Johnson
All staff Yes Please see note
Required for all staff working Learning Disability Staff
26 25
North West Staff & Service User Training Calendar 2015 - 2016
Working with All Service Users (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge
Working with All Service Users (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge 9
Training
Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016
Stand Alone Staff Development Sessions Care Act 2014 9.30am
12.30pm Creative Support
Michael Johnson?
All Staff Yes Please see note
For all staff 22 19 22
1.00pm 4.00pm
Creative Support
Michael Johnson?
All Staff Yes Please see note
For all staff 30
Mental Health Act 1983 & 2007 Care Programme Approach
9.30am 5.00pm
Ita O’Keefe Ita O’Keefe All staff No Please see note
Recommended for all staff
31 4 8
Personalisation, Health & Social Care (half day morning course) Personalisation, Health & Social Care (half day afternoon course)
9.30am 12.30pm
Complete Training & Assessment Ltd
Various All staff Yes Please see note
Recommended for all staff
3 9
1.00pm 5.00pm
Complete Training & Assessment Ltd
Various All staff Yes Please see note
Recommended for all staff
10
Principles of Every Child Matters and Safeguarding for Children
9.30am 5.00pm
Manchester City Council
To be confirmed
Staff who are in contact with children in their work
No Minimum every 2 years
Recommended for appropriate services
Contact Head Office for further information
Supporting People with Physical Disabilities
9.30am 12.30pm
Creative Support
Ellen Allan For all staff who support people with a physical disability
Yes Please see note
Required for all staff who support people with a physical disability
1 26 24
Supporting People with their Personal Care Needs
1.00pm 5.00pm
Creative Support
Ellen Allan All staff who provide personal care
Yes Please see note
For all staff who provide personal care
1 26 24
Training
Time Provider Trainer Target Staff
Open to
Service Users
Update Explanatory notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016
Stand Alone Staff Development Sessions British Sign Language for Beginners
9.30am 5.00pm
Hear First Various Identified staff
Yes Please see note
Recommended for identified staff
7
Co-production and Service User Involvement
9.30am 5.00pm
Creative Support
Lorraine Gainsborough
All staff No Please see note
Recommended for all staff
24 13
Mental Capacity Act & Deprivation of Liberty Safeguards (DOLS) Also available as an e-learning course. Please see page 19
9.30am 5.00pm
June Doolan Associates
Various All staff Yes Please see note
Recommended for all staff
18 13 10
MAKATON for Beginners
9.30am 5.00pm
HearFirst Various Identified staff
Yes Please see note
Recommended for all staff
24
Sex & Sexuality (half day morning course)
Sex & Sexuality (half day afternoon course)
9.30am 12.30pm
To be confirmed
To be confirmed
All Staff No Please see note
Recommended for all staff
To be confirmed
1.00pm 4.00pm
To be confirmed
To be confirmed
All Staff No Please see note
Recommended for all staff
To be confirmed
North West Staff & Service User Training Calendar 2015 - 2016
Working with All Service Users (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge
10
Training
Time Provider Trainer Target Staff
Open to service Users
Update Explanatory notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016
Stand Alone Staff Development Sessions Anatomy & Physiology in Health and Illness
1.00pm 5.00pm
Creative Support
Michael Johnson
All staff Yes Please see note
Recommended for appropriate services
27
Assertiveness 9.30am 5.00pm
June Doolan Associates
Various All staff No Please see note
Recommended for appropriate services
8 21
Assistive Technology
9.30am 5.00pm
To be confirmed
To be confirmed
All staff Yes Please see note
Recommended for appropriate services
Dates to be confirmed
Career Planning & Development
1.00pm 5.00pm
Creative Support
Tracey Oliver-Walsh
All staff No Please see note
Recommended for appropriate services
30
Customer Service Training, “The Creative Support Model”
9.30am 5.00pm
Creative Support
Karen Priestley All staff No Please see note
Recommended for appropriate services
7 14
Drug & Alcohol Awareness
9.30am 5.00pm
People in Vision
Wim de Leeuw van Weenen
All staff Yes Please see note
Recommended for appropriate services
22 18
Motivational Interviewing (half day morning course) Motivational Interviewing (half day afternoon course)
9.30pm 12.30pm
Michael Halsey
Michael Halsey All Staff No Please see note
Recommended for appropriate services
24
1.00pm 4.00pm
Michael Halsey
Michael Halsey All Staff No Please see note
Recommended for appropriate services
23
Personality and Attachment Theory 9.30am 5.00pm
Creative Support
Ellen Allan All staff Yes Please see note
Recommended for appropriate services
17
Physiological Disorders 9.30am 5.00pm
Creative Support
Michael Johnson
All staff Yes Please see note
Recommended for appropriate services
20
Self Confidence Building 9.30am 5.00pm
Creative Support
Tracey Oliver-Walsh
All staff No Please see note
Recommended for appropriate services
9 1
Sociology, Society and Social Care, Beveridge Report
9.30am 5.00pm
Creative Support
Ellen Allan All staff Yes Please see note
Recommended for appropriate services
4
Stress & Wellbeing in the Workplace 9.30am 5.00pm
Craig Alker Craig Alker All staff No Please see note
Recommended for appropriate services
10 27 4
Supporting People at the End of Life 9.30am 5.00pm
Creative Support
Barbara Jones & Ellen Allan
Identified staff
Yes Please see note
Recommended for appropriate services
Dates to be confirmed
The Importance of Nutrition for Health
1.00pm 5.00pm
Creative Support
Ellen Allan All staff Yes Please see note
Recommended for appropriate services
1
Theories of Medical and Social Models of Disability
9.30am 5.00pm
Creative Support
Ellen Allan All staff Yes Please see note
Recommended for appropriate services
28
Understanding Cognitive Behavioural Therapy (CBT) (half day morning course) Understanding Cognitive Behavioural Therapy (CBT) (half day afternoon course)
9.30am 12.30pm
Adukkha Ltd Elizabeth Hammond
All staff No Please see note
Recommended for appropriate services
14
1.00pm 4.00pm
Adukkha Ltd Elizabeth Hammond
All staff No Please see note
Recommended for appropriate services
18
Understanding Research and Evidence Based Practice
9.30am 5.00pm
Creative Support
Ellen Allan All Staff Yes Please see note
Recommended for appropriate services
30
North West Staff & Service User Training Calendar 2015 - 2016
Working with People in Supported Housing (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge
11
Training Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Stand Alone Staff
Development Sessions Client Finance (half day course) (half day morning course) Client Finance (half day course) (half day afternoon course)
9.30am 12.00pm
Creative Support
Aaron Chapman
All staff No Please see note
Recommended for all staff
10 13 31
1.00pm 3.30pm
Creative Support
Aaron Chapman
All staff No Please see note
Recommended for all staff
10 13 31
Supporting People to Move on Workshop (half day morning course) Supporting People to Move on Workshop (half day afternoon course)
9.30am 12.30pm
Creative Support
Catherine Reilly-Cooper
All staff No Please see note
Recommended for all staff
4 6
1.00pm 4.00pm
Creative Support
Catherine Reilly-Cooper
All staff No Please see note
Recommended for all staff
3
Tenancy Sustainment and Housing Management (half day morning course) Tenancy Sustainment and Housing Management (half day afternoon course)
9.30am 12.30pm
Creative Support
Catherine Reilly-Cooper
All staff No Please see note
Recommended only for staff in properties owned or managed by Creative Support
30 12
1.00pm 4.00pm
Creative Support
Catherine Reilly-Cooper
All staff No Please see note
Recommended only for staff in properties owned or managed by Creative Support
14
Welfare Rights and Benefits 9.30am 5.00pm
Creative Support
Catherine Reilly-Cooper
All staff No Please see note
Recommended for all staff
15 10 21
North West Staff & Service User Training Calendar 2015 - 2016
Management Training (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge
12
Training
Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016
Stand Alone Staff Development Sessions Care Act 2014 9.30am
5.00pm
Care and Health Law
Sue Inker Required for all senior staff
Yes Please see note
For all senior staff 28 3
Managers’ Induction (6 Day) For details please see page 12
9.30am 5.00pm
Creative Support
Various Required for all managers of staff Senior SW and above
No Please see note
For all new managers
Course 1 21 & 22
Course 1 1 & 2 Course 2 20 & 21
Course 1 17 & 18
Course 2 3 & 4 Course 3 28 & 29
Course 2 19 & 20
Course 3 16 & 17 Course 4 26 & 27
Course 3 6 & 7 Course 4 11 & 12
Course 4 1 & 2
Managing Autism Services (2 Day) 9.30am 5.00pm
Creative Support
Lisa Alcorn & Claire Lumb
Required for senior Support Worker and above
No Please see note
Senior Support Worker and above
6 & 7 23 & 24
Medication Observation for Senior Staff (half day morning course)
9.30am 1.00pm
Creative Support
Janet Glentworth
Required for senior Support Worker and above
No Please see note
For all senior staff who supervise medication administration
3 6 17
Medication Observation for Senior Staff (half day afternoon course)
1.30pm 5.00pm
Creative Support
Janet Glentworth
Required for senior Support Worker and above
No Please see note
For all senior staff who supervise medication administration
3 6 17
Mental Capacity Act - Advanced Good Practice
9.30am 5.00pm
Care and Health Law
Sue Inker Required for all staff
No Please see note
For Senior Support Workers and above
27 28
Train the Trainer (2 Day Course) 9.30am 5.00pm
Creative Support
Michael Johnson
Required for all staff who deliver training
No Please see note
For all staff who deliver training
Contact Head Office for further information
Understanding Discrimination and Celebrating Diversity
9.30am 5.00pm
June Doolan Associates
Various Senior Support Worker and above
No Please see note
Required for all Managers
16 7 29 26
North West Staff & Service User Training Calendar 2015 - 2016
Management Training (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge
13
Training
Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016
Stand Alone Staff Development Sessions Coaching & Mentoring for Success
9.30am 5.00pm
Alchemy Training (UK) Ltd
Joan Darwin Senior Support Worker & above
No Please see note
Recommended for all senior support workers and above
25 29 20 15
Emotional Intelligence & Neuro-Linguistic Programming
9.30am 5.00pm
Alchemy Training (UK) Ltd
Joan Darwin Senior Support Worker & above
No Please see note
Recommended for all senior support workers and above
2 5 2 7
North West Staff & Service User Training Calendar 2015 - 2016
Managers Induction (Modular Programme)
14
Module 1 Module 2 Module 3 Day 1 am Operational Responsibilities Trainer Claire Coleman
Day 2 am Essential Safeguarding & Safety for All Trainer Joan Darwin
Day 3 am Ensuring Quality & Essential Standards Trainers Erika Bowling, Safreen Khan, Ray Mowat
Day 4 am Contract Performance Trainer Joan Darwin
Day 5 am Effective, Value Based, Recruitment and Retention Trainer Peninsula Training
Day 6 am Managers Health & Safety Trainer Tom Jones
Knowing your regulatory body (CQC, SP) Managing Rotas and weekly/monthly hours – personalised, effective rotas to meet the needs of the service, service users and staff team Evidence based practice Customer focused support delivery Managing a day in your service
Understanding your role and responsibilities to keep yourself, your colleagues and your service users safe Creative Support company policy for safeguarding vulnerable adults and how this affects your work (including DOLS & Mental Capacity) Your role within safeguarding procedures Duty of Care and professional behaviour Winterbourne – lessons learned Francis Report – discussion Different forms of abuse – case studies Ways to reduce the likelihood of abuse Responding to suspected and disclosed abuse The importance of positive practice
CQC Essential standards of quality and safety Quality Assessment Framework Provider Compliance Assessment Quality Audits Housing Management - KPIs Reviews Key Protocols
Managing resources Budgets and contracts Contract compliance & finance Being a professional What is accountability? Added value Going the extra mile Delighting your customers Social accountability & Codes of conduct The 6 C’s - Creating the vision
The importance of effective recruitment Good recruitment equals good retention Competency based recruitment Creative Support policy and requirements The theory behind staff retention
Managing a service’s health and safety procedures Medication issues Managing risk Control of Substances Hazardous to Health (COSHH) The importance of encouraging positive risk taking Dealing with reports Debriefing staff
Day 1 pm Leading your Staff Team Trainer Claire Coleman
Day 2 pm Essential Safeguarding & Safety for All Trainer Tom Jones
Day 3 pm Managers Clinical Responsibilities Trainer Chris Dunne
Day 4 pm Applying leadership Skills to your Practice Trainer Joan Darwin
Day 5 pm Supporting the Disciplinary & Grievance Process Trainer Peninsula Training
Day 6 pm Staff Motivational Theories Trainer Claire Coleman
Effective handovers – how to support the panning, delivery and evaluation Making supervisions count – supporting staff to be the best Setting and meeting outcomes through effective performance and evaluation Supporting staff to be effective Keyworkers – high professional performance, relationship building, professional boundaries
Health and safety overview Understanding Creative Support’s H&S policy What is an emergency and how to deal with emergencies (completing accident/incident forms) Staff health and safety responsibilities Responding to accidents and sudden illness Hazards and near misses Preventing the spread of infection Promoting fire safety in the work setting Risk assessments Good medication practices
Managing the medication administration process Abuse of medication process and procedure Clinical delegation Charter of staff responsibility NICE guidelines National policy Tips for meds Investigations Local Authority reporting How to liaise with families/significant others
Key features of effective team leadership Styles of leadership and management Sharing the vision with your team Being an effective role model Giving support and guidance to staff Staff support and team development Time management
Suspensions & Investigatory procedures Indemnity Disciplinary issues & Grievance procedures Employment legislation Unfair dismissal & constructive dismissal Personal injury
Research based theory of staff engagement (Q12) Conditions for success Staff Motivational theories and models Psychological styles of leadership and management Providing effective feedback Setting goals using the competency framework
North West Staff & Service User Training Calendar 2015 - 2016
Assessed & Supported Year in Employment (ASYE) (Please see Explanatory Notes)
Student Education (Please see Explanatory Notes)
Non Care Staff Training (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge 15
Training
Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016
Stand Alone Staff Development Sessions
Assessed & Supported Year in Employment (ASYE) 4 Day Course
Day 1 – Professionalism, Values and Ethics of Social Work Practice
9.30am 5.00pm
Creative Support
Michael Halsey, Elaine Johnston-Jones,
Social Work Practitioners
No No update required
Course for selected staff 22
Day 2 – Anti-discriminatory Principles, Rights, Justice and Economic Wellbeing
9.30am 5.00pm
Creative Support
Michael Halsey, Elaine Johnston-Jones,
Social Work Practitioners
No No update required
Course for selected staff 15
Day 3 – Social Work Theory and Practice
9.30am 5.00pm
Creative Support
Michael Halsey, Elaine Johnston-Jones,
Social Work Practitioners
No No update required
Course for selected staff 12
Day 4 – Intervention and Skills for Social Work Practice
9.30am 5.00pm
Creative Support
Michael Halsey, Elaine Johnston-Jones,
Social Work Practitioners
No No update required
Course for selected staff 15
Training
Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016
Stand Alone Staff Development Sessions Student Support Group 1.00pm
3.00pm Creative Support
Elaine Johnston-Jones
Social Work & Nursing Students
No Ongoing support sessions
Recommended 17 21 16 2
Training Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Stand Alone Staff
Development Sessions Essential Safeguarding and Safety for All (ESSA) for Non-Care Staff- Includes SOVA Also available as an e-learning course. Refresher only. Please see page 18
9.30am 5.00pm
Creative Support
Ellen Allan/ Michael Johnson/ H & S Team
Required for all non- care staff
Yes Minimum every 2 years
Required for all non-care staff
28 27
Data Protection Training for Non-Care Staff (half day morning course) Data Protection Training for Non-Care Staff (half day afternoon course)
9.30am 12.30pm
Creative Support
Michala Bateson/ Anna Brown
Required for all non- care staff
No Please see note
Required for all non-care staff
Dates to be confirmed
1.00pm 4.00pm
Creative Support
Michala Bateson/ Anna Brown
Required for all non- care staff
No Please see note
Required for all non-care staff
Dates to be confirmed
Manual Handling Awareness for Non-Care Staff (half day morning course) Manual Handling Awareness for Non-Care Staff (half day afternoon course)
9.30am 12.30pm
Creative Support
Paul Banister Required for all non- care staff
Yes - practical element involved
Annual refresher
Required for all non-care staff. Annual refresher
18 13 16 11
1.00pm 4.00pm
Creative Support
Paul Banister Required for all non- care staff
Yes - practical element involved
Annual refresher
Required for all non-care staff. Annual refresher
20 10
North West Staff & Service User Training Calendar 2015 - 2016
Non Care Staff (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge
Bank Staff (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge 16
Training Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Stand Alone Staff
Development Sessions Emergency First Aid in the Workplace 1 day course
9.30am 5.00pm
Imperative Training Creative Support
Various Mik Parr
All Staff Yes - practical element involved
3 year update
Recommended for all non-care staff
14 or 20 8 or 29
10 or 16 5 or 25
16 or 22 1 or 9
12 or 18 4 or 27
17 or 25 1 or 10
14 or 21 5 or 29
11 or 20 5 or 26
17 3
14 or 20 8 or 28
11 or 17 1 or 26
16 or 24 1 or 31
13 or 20 7 or 25
Living Well with Dementia – Positive Support Model Also available as an e-learning course. Please see
page 19
9.30am 12.30pm
Creative Support
Ellen Allan
Staff who work with people with dementia
Yes Please see note
Recommended for non-care staff
23 11 2 3
Understanding Learning Disabilities Also available as an e-learning course. Please see
page 19
9.30am 5.00pm
Creative Support
Mik Parr Learning disability staff
Yes Please see note
Recommended for non-care staff
18 15 16 12 20 19 25 12
Understanding Mental Health
Also available as an e-learning course. Please see page 19
9.30am 5.00pm
Creative Support
Michael Johnson,
Mental health staff
Yes Please see note
Recommended for non-care staff
21 23 25 21 18 28 29 30
Training Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Bank Staff Mandatory
Training (Please contact Bank Staff Co-ordinator) Essential Safety and Safeguarding for All (ESSA)
9.30am 5.00pm
Creative Support
Michael Johnson, Ellen Allan, Tom Jones
Bank staff No Minimum every 2 years
Required for all bank staff
28 19 & 25 22 18 4 & 21 1 & 20 16 & 24 16 20 & 29 26 22 18 & 28
Manual & People Handling Awareness. Also available as an e-learning course. Refresher
only. Please see page 18
9.30am 5.00pm
Trust Medical Creative Support
Various Paul Banister
All Staff Yes - practical element involved
Annual refresher
Required for all bank staff
13 or 19 7 or 28
11 or 17 2 or 29
15 or 24 2 or 30
13 or 19 3 or 28
16 or 23 2 or 30
15 or 23 1 or 30
12 or 18 6 or 24
16 4
13 or 22 19 or 29
10 or 19 2 or 25
17 or 30 2 or 9
14 or 22 1 or 26
Medication Administration 9.30am 5.00pm
Creative Support
Various All staff who support service users with any level of medication
Yes Update will depend on local authority contract
Required for all bank staff
15 or 18 or 27
12 or 18 or 24
17 or 23 or 29
14 or 20 or 26
18 or 24 or 30
16 or 22 or 28
13 or 19 or 25
18 15 or 21 or 27
12 or 18 or 24
18 or 23 or 31
15 or 21 or 27
North West Staff & Service User Training Calendar 2015 - 2016
Computer Training (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge 17
Training Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes
May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Stand Alone Staff
Development Sessions Excel (Microsoft Office) – Foundation
9.30am 12.30pm
Creative Support
Tracey Oliver-Walsh
Open to all staff
Yes Please see note
Recommended for all staff
10 3 14 1
Excel (Microsoft Office) – Intermediate
1.00pm 5.00pm
Creative Support
Tracey Oliver-Walsh
Open to all staff
Yes Please see note
Recommended for all staff
10 3 14 1
Outlook (Microsoft Office) – (Email, Calendars) (half day morning course) Outlook (Microsoft Office) – (Email, Calendars) (half day afternoon course)
9.30am 12.30pm
Creative Support
Paul Toner Open to all staff
Yes Please see note
Recommended for all staff
18 9
1.00pm 4.00pm
Creative Support
Paul Toner
Open to all staff
Yes
Please see note
Recommended for all staff
24 21
PowerPoint (Microsoft Office) (half day morning course) PowerPoint (Microsoft Office) (half day afternoon course)
9.30am 12.30pm
Creative Support
Michael Johnson
Open to all staff
Yes Please see note
Recommended for all staff
2 3
1.00pm 4.00pm
Creative Support
Michael Johnson
Open to all staff
Yes
Please see note
Recommended for all staff
2
Word (Microsoft Office) – Foundation
9.30am 12.30pm
Creative Support
Paul Toner Open to all staff
Yes Please see note
Recommended for all staff
7 15 28 16
Word (Microsoft Office) – Intermediate
1.00pm 5.00pm
Creative Support
Tracey Oliver-Walsh
Open to all staff
Yes Please see note
Recommended for all staff
7 15 28 16
North West Staff & Service User Training Calendar 2015 - 2016
E-Learning Courses – Working with All Service Users Induction Modules - E-learning Induction modules only suitable for staff with previous care experience (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge
E-Learning Refreshers
18
Training Time Provider Trainer Target Staff Open to
Service Users
Update Explanatory Notes Guidance Notes for All E-Learning Courses Dates
E-Learning Induction Modules
Dementia Awareness, Stress & Nutrition
2 hours approx
Creative Support
Creative Support
Experienced care staff
Yes Please see note
Suitable as induction for staff with previous care experience
The e-learning induction modules cover the common induction standards but cannot be used directly to demonstrate knowledge for the Level 3 Certificate in Preparing to Work in Adult Social Care. These courses are computer based. Ideally courses should be completed in work time in agreement with your manager. If you do not have a computer with internet access at your project you will need to make arrangements with your manager. Courses must be completed within the stated two week period. If you do not complete the course within the allocated time your project will incur a non-completion fee. When applying for an e-learning course you will need to supply a personal email address. This can be either an online account such as Hotmail or Yahoo, or your own Creative Support email address ([email protected]). A generic Creative Support project email address ([email protected]) cannot be accepted.
2015 1st – 14
th May
19th May – 1
st June
4th – 17
th June
19th June – 2
nd July
7th – 20
th July
22nd July – 4
th August
11th – 24
th August
26th August – 8
th September
11th – 24
th September
29th September – 12
th October
14th – 27
th October
29th October – 11
th November
13th – 26
th November
1st – 14
th December
2016 8th – 21st January 26th January – 8th February 10th – 23rd February 25th February – 9th March 11th – 24th March 30th March – 12th April 14th – 27th April
Effective Communication 2 hours approx
Creative Support
Creative Support
Experienced care staff
Yes Please see note
Suitable as induction for staff with previous care experience
Equality, Diversity and Professional Development
2 hours approx
Creative Support
Creative Support
Experienced care staff
Yes Please see note
Suitable as induction for staff with previous care experience
Good Record Keeping and Duty of Care
2 hours approx
Creative Support
Creative Support
Experienced care staff
Yes Please see note
Suitable as induction for staff with previous care experience
Introduction to Creative Support
1 hour approx
Creative Support
Creative Support
All staff Yes Please see note
Suitable as induction for staff with previous care experience
Role of the Worker and Person Centred Approaches
2 hours approx
Creative Support
Creative Support
Experienced care staff
Yes Please see note
Suitable as induction for staff with previous care experience
Training Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes Guidance Notes for All E-Learning Courses Dates
E-Learning Refreshers Electrical Safety 2 hours
approx Creative Support
Creative Support
All experienced staff
Yes As required
This can only be used as a refresher course
Ideally courses should be completed in work time in agreement with your manager. If you do not have a computer with internet access at your project you will need to make arrangements with your manager. These courses are computer based. Courses must be completed within the stated two week period. If you do not complete the course within the allocated time your project will incur
a non-completion fee. When applying for an e-learning course you will need to supply a personal email address. This can be either an online account such as Hotmail or Yahoo, or your own Creative Support email address ([email protected]). A generic Creative Support project email address ([email protected]) cannot be accepted.
2015 1st – 14th May 19th May – 1st June 4th – 17th June 19th June – 2nd July 7th – 20th July 22nd July – 4th August 11th – 24th August 26th August – 8th September 11th – 24th September 29thSeptember– 12th October 14th – 27th October 29th October –11th November 13th – 26th November 1st – 14th December
2016 8th – 21st January 26th January – 8th February 10th – 23rd February 25th February – 9th March 11th – 24th March 30th March – 12th April 14th – 27th April
Essential Safeguarding and Safety for All
4 hours approx
Creative Support
Creative Support
All experienced staff
Yes Every 2 years
This can only be used as a refresher course
Manual & People Handling Awareness
2 hours approx
Creative Support
Creative Support
All experienced staff
Yes Annual refresher
This can only be used as a refresher course
Medication Administration 3 hours approx
Creative Support
Creative Support
All experienced staff
Yes As per service contract
This can only be used as a refresher course
The above e-learning courses can be used as refreshers following completion of the classroom based course. After which refresher training for the above courses should be alternated between e-learning and classroom based training i.e. initial course – classroom, 1st refresher - e-learning, 2nd refresher – classroom, 3rd refresher – e-learning etc…
North West Staff & Service User Training Calendar 2015 - 2016
Other E-Learning Courses (Please see Explanatory Notes)
Note. Although no update required formally, staff may want to or need to refresh their knowledge
19
Training Time Provider Trainer Target Staff
Open to Service Users
Update Explanatory Notes Guidance Notes for All E-Learning Courses Dates E-Learning
Autism Awareness 2 hours
approx Creative Support
Creative Support
For experienced staff who work in an autism or learning disability specific service
Yes Please see note
For autism specific projects. Recommended for experienced staff who work in autism specific services and learning disability.
Ideally courses should be completed in work time in agreement with your manager. If you do not have a computer with internet access at your project you will need to make arrangements with your manager. These courses are computer based. Courses must be completed within the stated two week period. If you do not complete the course within the allocated time your project will incur a non-completion fee. When applying for an e-learning course you will need to supply a personal email address. This can be either an online account such as Hotmail or Yahoo, or your own Creative Support email address ([email protected]). A generic Creative Support project email address ([email protected]) cannot be accepted.
2015 1st – 14
th May
19th May – 1
st June
4th – 17
th June
19th June – 2
nd July
7th – 20
th July
22nd July – 4
th August
11th – 24
th August
26th August – 8
th September
11th – 24
th September
29th September – 12
th October
14th – 27
th October
29th October – 11
th November
13th – 26
th November
1st – 14
th December
2016 8th – 21st January 26th January – 8th February 10th – 23rd February 25th February – 9th March 11th – 24th March 30th March – 12th April 14th – 27th April
Diabetes Awareness Available from August 2015
2 hours approx
Creative Support
Creative Support
All experienced staff
Yes Please see note
Recommended for staff supporting services users with diabetes
Epilepsy Awareness Available from August 2015
2 hours approx
Creative Support
Creative Support
All experienced staff
Yes Please see note
Recommended for staff supporting services users with Epilepsy
Fire Safety Awareness 2 hours approx
Creative Support
Creative Support
All experienced staff
Yes Please see note
Recommended for all staff
Living Well with Dementia – Positive Support Model
2 hours approx
Creative Support
Creative Support
All experienced staff
Yes Please see note
For staff who work with people with dementia
Mental Capacity Act Awareness
2 hours approx
Creative Support
Creative Support
All experienced staff
Yes Please see note
Recommended for all staff
Understanding Learning Disability
2 hours approx
Creative Support
Creative Support
All experienced staff
Yes Please see note
For learning disability staff
Understanding Mental Health 2 hours approx
Creative Support
Creative Support
All experienced staff
Yes Please see note
For mental health staff
Service User Only Courses
20
Training Time Provider Trainer May 2015
Jun 2015
Jul 2015
Aug 2015
Sep 2015
Oct 2015
Nov 2015
Dec 2015
Jan 2016
Feb 2016
Mar 2016
Apr 2016 Courses for Service Users
Assertiveness for Service Users 1.00pm 5.00pm
June Doolan Associates
Various 10
Benefits Update Training 1.00pm 2.30pm
Creative Support Catherine Reilly-Cooper
29
Employability Skills 1.00pm 5.00pm
Creative Support Tracey Oliver-Walsh
21
Finances and Budgeting 1.00pm 5.00pm
Creative Support Catherine Reilly-Cooper
20
Health and Safety in the Home 1.00pm 5.00pm
Creative Support Tom Jones 3
Recruitment Skills for Service Users 1.00pm 3.30pm
Creative Support Andrew Watts Anna-Louise Newall
11 9 1
Safeguarding for Service Users 1.00pm 4.00pm
Creative Support Tracey Oliver-Walsh
16
Self Confidence Building for Service Users 1.00pm 5.00pm
Creative Support Tracey Oliver-Walsh
22
Service User Involvement for Service Users 1.00pm 5.00pm
Creative Support Lorraine Gainsborough,
28
North West Staff & Service User Training Calendar 2015 - 2016