north central texas workforce board of directors meeting ... · 7/26/2016 · for north central...

North Central Texas Workforce Board of Directors

Meeting

July 26, 2016

North Central Texas Workforce Board of Directors Meeting Agenda

In accordance with the Americans with Disabilities Act, we invite all attendees to advise us of any special accommodations due to disability. The meeting place is accessible to persons with disabilities. If assistance is needed to participate, please call the office of the Workforce Solutions for North Central Texas at (817) 695-9184. Please submit your request as far as possible in advance of the meeting you wish to attend. Workforce Solutions for North Central Texas Board may discuss, deliberate, and take all appropriate action on any matter listed on this agenda and may convene into closed executive session in accordance with the Texas Open Meetings Act.

Ruthe Jackson Center 3113 S. Carrier Parkway Grand Prairie, TX 75052

July 26, 2016 9:30 a.m. – 11:30 a.m.

Call to Order – Mickey Hillock, Chair

1. Special Recognition and Introductions

2. Declare Conflicts of Interest

3. Consent Items

a. May 24, 2016 Meeting Minutes b. Contract Renewal for the Stephenville Workforce Center Lease c. Board Policy on Workforce Investment and Opportunity Act (WIOA) Youth “Additional Assistance

Required” Criteria Documentation d. Board Policy on Veteran’s Gold Card Initiative e. Board Policy on Workforce Investment Opportunity Act (WIOA) Needs Determination f. Board Policy on Higher-than-Average Barriers to Employment g. Board Policy on Alternative Workforce Orientations for Applicants (WOAs) h. Board Policy on Determination of Parent’s Inability to Obtain Appropriate Child Care within

Reasonable Distance i. Board Policy on Investment Savings Plan (ISP) Program j. Board Policy on Wheels to Work Program k. Board Policy on Noncustodial Parent (NCP) Choices Program l. Board Policy on Nonmonetary Work Incentives m. Board Policy on Performance Incentives for Medical Exempt Choices Participants n. Board Policy on Administering the Test of Adult Basic Education (TABE) o. Board Policy on Timely and Reasonable Attempts p. Board Policy on Application of Supportive Services

4. Workforce Committee Reports a. Executive Committee – Mickey Hillock

No Report

b. Oversight and Accountability Committee – Catherine Tietjen Discussion, Consideration, and Possible Action Regarding: 1. FY2016 Financial Update 2. Performance Report

c. Workforce Development Committee – Elaine Zweig No Report

Workforce Board of Directors Meeting Agenda – July 26, 2016 Page 2

d. Strategic Leadership and Business Development Committee – Kenny Weldon Discussion, Consideration, and Possible Action Regarding: 1. Tri-Agency Strategic Planning Meeting Update 2. Career Pathways Position Update 3. Quality Texas Site Visit and Next Steps 4. Skills Development Fund Update 5. Strategic Plan Update

5. Executive Director's Report

Rapid Response Update

National Dislocated Worker Grant

Quality Texas Meeting

Survey Employee Engagement (SEE)

WIOA Final Rules

Employer Engagement Update

6. Announcement of Executive Session As authorized by Section 551.071 to consult with the Board’s attorney for legal advice on any matter listed on the agenda, pending or contemplated litigation, settlement offers, or any matter in which the duty of the Board’s attorney to the Board under the Texas Disciplinary Rules of Professional Conduct of the State Bar of Texas clearly conflict with the provisions of Chapter 551 of the Texas Open Meetings Act.

7. Action as a Result of Executive Session 8. Other Business Adjourn `

Agenda Item #2 - Declare Conflict of Interest

Board Members must acknowledge all possible conflicts included in this agenda, and declare each. Board Members must abstain from discussion and voting on each action item identified. This process allows the Secretary to record your intentions in advance. Please abstain from any items that constitute real or apparent conflicts of interests.

Agenda Item #3a – May 24, 2016 Meeting Minutes

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Workforce Board of Directors Meeting Minutes of May 24, 2016

North Central Texas Council of Governments Regional Transportation Council Room

616 Six Flags Drive Arlington, TX 76011

BOARD MEMBERS PRESENT: 19

Aaron Thibault Jason Gomez Roger Harris, Vice Chair Brenda Kihl Kenny Weldon Ron Smitherman Chip Evans Larry Barnett Rolanda Greer David Bristol, Secretary Lisa Huffaker Roselyn Lane Earl Woolbright Mickey Hillock, Chair Scott McCune Elaine Zweig Mike Hinojosa James Henderson Robert Hill

BOARD MEMBERS NOT PRESENT: 9 Ada Lawniczak Catherine Tietjen, Treasurer Jennifer Suguitan Carlton Tidwell Edward Grand-Lienard Meera Ananthaswamy Carol Longacre Emily Klement Michael McGowan

Meeting Called to Order Mickey Hillock called the meeting to order at 9:34 a.m.

1. Special Recognition and Introductions

Mickey Hillock presented departing board member Debra Wakeland with a service award for 17 years of service on the Board and a letter of appreciation from the Texas Workforce Commission’s Chairman Andres Alcantar. Mickey Hillock recognized Texas Veterans staff Danny Wyatt in the Waxahachie Workforce Center for receiving the American Legion Disabled Veterans Outreach Program of the Year award. Texas Veterans staff Bobby Lee Williams in the McKinney Workforce Center was recognized for receiving the State Disabled American Veteran DVOP of the Year award. David Setzer introduced new board staff Adam Kern as the Business Development Liaison covering Parker, Palo Pinto, Erath, and Somervell counties. He also introduced Julie Shilling as the Early Child Care Specialist and Greg Vaughn the Executive Director for Texas Association of Workforce Boards.

2. Special Presentation on Team Texas Kent Andersen introduced Lori Vincent with Team Texas, who gave a presentation on the marketing efforts Texas has to offer to business looking to relocate to Texas. Team Texas is a membership organization of over 100+ cities that promote job creation and capital investments.

3. Declaration of Conflict of Interest There was no conflict of interest declared.


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4. Consent Items a. March 22, 2016 Minutes b. Board Policy on Income Guidelines for the Workforce Investment Opportunity Act

(WIOA) c. Board Policy on Priority of Service for Veterans, Qualified Spouses, and Foster

Youth d. Board Policy on Storage and Use of Disability and Medical Information e. Board Policy on Equal Opportunity Responsibilities and Expectations f. Recommendation to Award Workforce Center Janitorial Services Contract

Roger Harris made a motion to approve all Consent Items. Elaine Zweig seconded the motion. None opposed. All consent items were approved.

5. Workforce Committee Reports

a. Executive Committee 1. Information on FY2017 Budget Projections

Chair Mickey Hillock informed the Board of a $2 million (19%) decrease in WIOA funding for FY2017 is projected to occur.

b. Oversight and Accountability Committee 1. FY2016 Financial Update was presented by Randy Richardson.

2. TWC Monitoring Update was presented by Debra Kosarek. Debra advised the

board that TWC did their annual monitoring visit in March 2016, and to date, a draft monitoring report has not been received. The staff was not aware of any outstanding issues or outstanding items that are needed. There was only one issue of overpayment for child care of $530.60, which has been reimbursed to NCTCOG. Quality Assurance and NCTCOG audit staff received recertification. Once the monitoring report is received, it will be provided to the board and discussed at a future meeting date.

c. Workforce Development Committee

1. Rapid Response Update was presented by Elaine Zweig.

d. Strategic Leadership and Business Development Committee 1. Update on Strategic Plan

Kenny Weldon informed the Board, the Committee Charter was approved. The committee will present a Strategic Plan update to the full Board two times per year. The committee also discussed its role in receiving data and intelligence for strategic purposes. An example would be concerns from businesses in the North who need to recruit workers from South. However, transportation issues such as construction, traffic congestion, and toll roads sometimes make it infeasible for workers to accept a job in the North. Such intelligence may provide for unique solutions that need to be debated such as membership on the Regional Transportation Council. The staff was given direction to provide both internal and external data to the Committee.

2. Continuous Improvement Update Kent Andersen informed the Board that five BDUs had been hired, and there is

one more position to be filled. The decision to move towards this staffing model


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has made a tremendous improvement to increase local intelligence within the

communities.

Debra Kosarek informed the Board that Quality Texas would be visiting board

staff during the week of June 5th to provide feedback to be incorporated into the

Strategic Plan. TWC has requested staff assistance with rapid process

improvements in fraud, waste, and abuse tracking.

3. Legislative Updates

Kay O’Dell will continue to send legislative updates to Board Members as they are received and the Board can determine if any additional direction is needed.

4. Strategic Partnerships Update was provided by Kenny Weldon. The Regional Economic Development Group (RED) met and expressed an interest in a more comprehensive economic modeling software that would align with the needs of the EDCs. A decision was made to procure labor market modeling software that provides more local data than is available through traditional sources. Chmura Economics and Analytics was selected. The Leadership for Workforce and Education Solutions (College President’s Roundtable) met March 28th. Meetings are held twice a year and will move away from teleconferencing to require physical participation to spur more participation.

5. Skills Development Fund Grant Update was presented by Brandi Harrison.

6. Action: Recommendation to Approve an Additional Board Staff Position With the change in the new federal legislation, WIOA, and direction from the Texas Workforce Commission, the Workforce Board is required to coordinate the development of Career Pathways. This involves engaging employers and training providers in a deliberate effort to ensure that career pathways are created that meet the needs of employers. This task is exceptionally intense for WSNCT because we have eight Community College partners, and the Board is required to review and approve career pathway proposals. This new position is the proposed center of this effort, and will coordinate the process. The Strategic Leadership and Business Development Committee met on April 12th and recommended this course of action. The position is planned for the FY2017 budget, but the Committee, recognizing our Community College Partners are currently working on this task, advises that the Board not delay filling the position. Sufficient funds exist in the FY16 budget to fund this position for the remainder of the fiscal year, estimated to be $15,000. The Strategic Leadership and Business Development Committee recommended that the Workforce Board of Directors approve one (1) new full-time equivalent (FTE) Board staff position for FY2016.

Kenny Weldon made a motion to approve the recommendation. Roger Harris seconded the motion. None opposed. The recommendation was approved.


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6. Executive Director's Report The Governor’s Task Force meeting was held on May 11, 2016 in Dallas and Roger Harris and David Bristol attended the meeting. Each shared remarks from attending the meeting.

• NCTCOG Audit Report Update was presented by Britt Young with Weaver and Tidwell.

• NCTCOG 2016 Population Estimates Report was presented by Tim Barbee and Donna Coggeshall with NCTCOG Research and Information Services Department.

• Document Management System Update was presented by Michael Nicholas. The implementation activity has increased, and staff started development of virtual child care forms on the test server. DocuNav gave a demonstration on a portion of the intake process and will be onsite at the Denton Workforce Center to validate child care’s processes so DocuNav can encode them into the system. The project is anticipated to be completed by August 1st.

• Report on Anniversary Open House Held on May 12, 2016 Each Workforce Center hosted an Open House to welcome community partners and elected officials. Aaron Thibault, Roger Harris, Kenny Weldon, Brenda Kihl, Scott McCune, and Mickey Hillock shared positive comments about the execution of the events across the region.

• Report on TAWB Meeting Held on May 2, 2016 Mickey Hillock and Roger Harris attended the TAWB meeting in Austin, TX. Roger Harris provided remarks on his attendance to the Executive Directors Council meeting with TWC and Mickey Hillock provided remarks on his attendance to the Board Chair and Representatives meeting.

7. Announcement of Executive Session No Executive Session held.

8. Action as a Result of Executive Session

No Action.

9. Other Business None

Board Members took a break at 11:56 a.m. and reconvened at 12:13 p.m. in the Regional Forum conference room for lunch and Board Development.

10. Board Development – Finance

Randy Richardson gave a presentation on the fiscal operations of Workforce Development.

Adjourn The Board adjourned at 1:03 p.m.

Agenda Item #3b - Contract Renewal for the Stephenville Workforce Center Lease

Background: The Board’s current Workforce Center in Stephenville is located at 2165 West South Loop. The lease is for a three (3) year period ending on July 31, 2016. This lease contains 3,000 square feet at a price of $12.60 per square foot. Information: The Texas Workforce Commission (TWC) has informed the Boards that beginning on September 1, 2016 the Department of Assistive and Rehabilitative Services (DARS) will be assumed by TWC. The DARS department has multiple facilities located across Texas which are utilized primarily for retraining and rehabilitation services for people with disabilities. DARS currently has eighty four (84) staff within their facilities located in the following cities within the Board’s region:

• McKinney

• Lewisville

• Stephenville

• Cleburne

• Plano

• Greenville

• Denton

• Corsicana

• Waxahachie

• Weatherford At this time, it is uncertain exactly what the impact will be to the Board’s existing Workforce Centers. Due to this uncertainty, Board staff recommend that the Stephenville lease only be renewed for a one (1) year term. This will allow for time for this transition plan to become more concrete. Donald Peacock (landlord) has agreed to a one (1) year lease extension of the current Workforce Center facility at a price per square foot not to exceed a rate of $12.80 (price includes base rent, taxes, insurance, and common area maintenance but excludes electric and janitorial amounts). Our real estate broker, Avison Young, has performed a current market survey of other comparable properties (Please see Exhibit A) and discovered that the proposed rate for this facility is well within the market price for that surrounding area. The board staff believes that this is still an optimum location for our Workforce Center due to the pricing, close proximity to major roads and thorough fares, and adequate parking.

Recommendation: The Oversight and Accountability Committee recommends the Board of Directors authorize the NCTCOG to enter into a lease with Donald Peacock for the property located at 2165 West South Loop for a period of one (1) year. The lease would be effective August 1, 2016; includes 3,000 square feet, and a price per square foot not to exceed $12.80 (includes base rent, taxes, insurance, and common area maintenance but excludes electric and janitorial amounts).

ATTACHMENTS: Stephenville Property Comparison Chart

Exhibit ABuilding Picture Building Address/Name Bldg. Size (sf) Avail Space

(sf)

% Leased Avg. Base

Rate ($/sf)

Rate

Type

OPEX*

($/sf)

Gross

Rate net of

E & J

($/sf)**

Parking

Ratio

per

1,000 sf

TI

Allowance

($/sf)

Yr. Built

2165 W. South Loop

(Current Workforce Center Location - 3,000 sf) 4,200 3,000 29% $12.80 Gross $0.00 $12.80 4.3/1,000 $0.50 2005

2900 W Washington St

Bosque River Centre221,194 30,000 91% $10.00 NNN $2.96 $12.96 5.19 $3.00 1981

2135 W Washington St

University Plaza

(Will divide)

17,408 6,930 60% $12.00 NNN $2.80 $14.80 Ample $25.00 2006

210 Wolfe Nursery Rd

Washington Square25,163 4,360 78% $16.00 NNN

$3.00

(est.)$19.00 92 spaces

$5.00

(est.)2000

Average Gross Rate ($/sf) $14.89

* The estimated OPEX include taxes, insurance and CAM only.

**Gross rate equals Base Rate + Operating Expenses (NNN's), however, electrical and janitorial are not factored in.

Stephenville, TX

Comparison Chart - Retail & Office Properties

Agenda Item #3c – Board Policy on Workforce Investment and Opportunity Act (WIOA) Youth “Additional Assistance Required” Criteria

Documentation Background: The purpose of WIOA is to increase access to and opportunities for the employment, education, training, and support services needed to succeed in the labor market.

• First Generation College Student: a youth who would be the first in their family to pursue, and have the potential to achieve, a higher education through a 2-, or 4-year, post-secondary institution.

• Habitually Truant: the unexcused or voluntary absence from school without the consent of a parent or guardian for: ten (10) or more days, or parts of days, within a six (6)-month period; or three (3) or more days, or parts of days, within a four (4)-week period.

• No Substantial Work Experience: no work history or stable work experience.

Information: In order to be determined eligible for WIOA services as a youth participant, an individual must meet established criteria; one of which is meeting the definition of either an In-School Youth or Out-of-School Youth. While there are numerous criteria distinctions between the two categories; the one they both share states that the individual must “require additional assistance to enter or complete an educational program or to obtain or retain employment.” Additionally, WIOA guidelines stipulate that each Board must determine the definitions and documentation requirements for this criterion; making it necessary to draft this policy. The following definitions and documentation requirements will be used to in determining if a youth meets this criterion:

Youth Criteria Documentation

Has no substantial work experience or is deficient in pre-employment or work maturity skills

The Workforce Information System of Texas (TWIST) Case Note verifying this information

Does not possess the necessary skills to create résumés; complete employment applications; interview successfully and/or lack workplace competencies

TWIST Case Note verifying this information

Is one or more years below the age-appropriate grade level

TWIST Case Note identifying the youth’s grade level

Is habitually truant and needs additional assistance to complete an educational program

Verification of truancy

Fails all or part of any State of Texas exam required for graduation

Hard copy of the exam failure

Is a potential first generation college students Self-attestation of this status

Agenda Item #3c – Board Policy on Workforce Investment and Opportunity Act (WIOA) Youth “Additional Assistance Required” Criteria

Documentation This is a newly created policy that has been reviewed by the Workforce Development Committee on June 7, 2016 and would replace the following policy as such adheres to the program requirements stated in the Texas Workforce Commission’s “Workforce Investment Opportunity Act (WIOA) Guide”:

• CE-Y11-04-01: WIA Youth – Sixth Barrier Definition

Recommendation: The Workforce Development Committee recommends the Workforce Board of Directors approve the proposed newly created WIOA Youth “Additional Assistance Required” Criteria Documentation Policy.

Effective: July 26, 2016

Attachment: Proposed Board Policy on Workforce Investment and Opportunity Act (WIOA) Youth “Additional Assistance Required” Criteria Documentation.

600 Six Flags Drive, Centerpoint Three P.O. Box 5888, Arlington, Texas 76005-5888

Phone: 817-695-9184 ● FAX: 817-640-6480 E-mail: [email protected]

In Partnership with North Central Texas Council of Governments

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Administrative Policy Issuance

Policy Name: Description: Workforce Investment and Opportunity Act (WIOA) Youth “Additional Assistance Required” Criteria Documentation

Documentation requirements for the “Additional Assistance Required” criteria for In-School Youth (ISY) and Out-of-School Youth (OSY)

Date of Approval: Revision History: Previous Policy Number: CE-Y11-04-01

Effective Date: Scheduled for Review:

Policy Topic: Administering Department: WIOA Operations

DEFINITIONS: Youth – Add WIOA definition First Generation College Student: a youth who would be the first in their family to pursue, and have the potential to achieve, a higher education through a 2-, or 4-year, post-secondary institution. Habitually Truant: the unexcused or voluntary absence from school without the consent of a parent or guardian for:

• ten (10) or more days, or parts of days, within a six (6)-month period; or

• three (3) or more days, or parts of days, within a four (4)-week period. No Substantial Work Experience: no work history or stable work experience. POLICY STATEMENT: The Workforce Solutions for North Central Texas Board has established definitions and eligibility documentation requirements for the “requires additional assistance to complete an educational program, or to obtain or retain employment” criterion of In-School Youth (ISY) and Out-of-School Youth (OSY) eligibility. Workforce Center Contractor staff will utilize the following criteria to document a youth’s need for additional assistance:

Youth Criteria Documentation

Have no substantial work experience or are deficient in pre-employment or work maturity skills

The Workforce Information System of Texas (TWIST) Case Note verifying the youth’s attempts to secure and hold employment and/or staff’s assessment of the youth’s pre-employment or work maturity skill needs

Do not possess the necessary skills to create résumés; complete employment applications; interview successfully and/or lack workplace competencies

TWIST Case Note verifying the youth’s attempts to secure and hold employment and/or staff’s assessment of the youth’s pre-employment or work maturity skill needs

Are one or more years below the age- TWIST Case Note entry identifying the youth’s

POLICY NUMBER:

mailto:[email protected]




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appropriate grade level grade level deficiency status

Are habitually truant and need additional assistance to complete an educational program

Verification of truancy by school attendance records

Fail all or part of any State of Texas exam required for graduation

Hard copy of the exam failure

Are potential first generation college students Self-attestation of this status

ACTIONS REQUIRED: Workforce Center Contractor Management must establish internal procedures in compliance with this policy. RELATED POLICIES/RESOURCES: Texas Workforce Commission, Workforce Innovation and Opportunity Act: Guidelines for Adults, Dislocated Workers and Youth. INQUIRIES: Please contact [email protected] ____________________________________ ____________________________________ Approved by Reviewed by Mickey Hillock Board Chair Workforce Solutions for North Central Texas

Debra Kosarek Quality Assurance Manager, EO Officer, 504 Coordinator



Agenda Item #3d – Board Policy on Veteran’s Gold Card Initiative

Background: The Gold Card Initiative is a joint effort initiative between the Department of Labor Employment and Training Administration (ETA) and the Veterans’ Employment and Training Service (VETS), to help Post-9/11 Era veterans overcome barriers to return to the workforce. Information: This initiative allows Post-9/11 Era Veterans who are determined eligible and produce a Gold Card will receive the following enhanced services based on individual needs:

• job readiness assessments; including interviews and testing;

• Individual Development Plans (IDP);

• career guidance through individual or group counseling;

• provision of labor market, skills transferability, and occupational information;

• referrals to employers and registered apprenticeship sponsors;

• referrals to job banks, job portals, and job openings;

• referral to training to Workforce Innovation and Opportunity Act (WIOA)-funded or third party service providers; and

• monthly follow-up by an assigned case manager for up to six (6) months. This is a pre-existing policy was reviewed by the Workforce Development Committee on June 7, 2016.

Recommendation: The Workforce Development Committee recommends the Workforce Board of Directors approve the pre-existing Veteran’s Gold Card Initiative Policy.


Attachment: Proposed Board Policy on Veteran’s Gold Card Initiative.




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Policy Name: Description: Veteran’s Gold Card Initiative Guidelines for enhanced services for Post-9/11

veterans through the Gold Card Initiative

Date of Approval: Revision History: Previous Policy Number: CE-A11-12-01



DEFINITIONS: N/A POLICY STATEMENT: Workforce Solutions for North Central Texas Board implements the Gold Card Initiative, a joint effort initiative between the Department of Labor Employment and Training Administration (ETA) and the Veterans’ Employment and Training Service (VETS), to help Post-9/11 Era veterans overcome barriers to return to the workforce. Veterans may determine eligibility online at www.dol.gov/vets/goldcard.html and print out a Gold Card to use at any local Workforce Center. Veterans may also have eligibility determined at any Workforce Center by providing the appropriate documentation of their Post-9/11 status.

Workforce Center staff will inform veterans of the Gold Card and the enhanced services available. Veteran Employment Staff is primarily responsible for providing Gold Card services to eligible veterans; however, in their absence, any available Workforce Center staff shall administer these services to qualified veterans. Post-9/11 Era Veterans presenting a Gold Card at the Workforce Center are eligible to receive enhanced services based on individual needs. Enhanced in-person services include:

• job readiness assessments; including interviews and testing;

• Individual Development Plans (IDP);

• career guidance through individual or group counseling;

• provision of labor market, skills transferability, and occupational information;

• referrals to employers and registered apprenticeship sponsors;

• referrals to job banks, job portals, and job openings;

• referral to training to Workforce Innovation and Opportunity Act (WIOA)-funded or third party service providers; and

POLICY NUMBER:





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• monthly follow-up by an assigned case manager for up to six (6) months. At the conclusion of any in-person services provided under this Initiative, a 30-day follow-up appointment should be confirmed with the customer. Follow-up should continue every thirty (30) days for six (6) months or until employment is secured, whichever comes first. Veteran Resources Additional enhanced services are available through My Next Move for Veterans. www.mynextmove.org/vets/ ACTIONS REQUIRED: Workforce Center Contractor Management must ensure staff offer and administer the Gold Card Initiative for Veterans’ in agreement and compliance with this policy. RELATED POLICIES/RESOURCES: Department of Labor Training and Employment, Notice No. 15-11: “Gold Card Initiative.” INQUIRIES: Please contact [email protected] ____________________________________ ____________________________________ Approved by Reviewed by Mickey Hillock Board Chair Workforce Solutions for North Central Texas




Agenda Item #3e – Board Policy on Workforce Investment Opportunity Act (WIOA) Needs Determination

Background: The WIOA program requires an initial assessment of skill levels, aptitudes, abilities, employment barriers, and supportive services be conducted on all program-eligible customers. The information obtained from the assessment is used to design a service strategy for meeting the customer’s employment goals.

Information In order to complete a thorough assessment, Workforce Center Staff must capture, at a minimum, the following information about the customer and document in The Workforce Information System of Texas (TWIST):

Work experience Occupational skill sets

Basic skill sets Employability

Education Barriers to employment

Training budget Barrier assistance provided

Start and completion dates for all of the customer’s planned reemployment and training activities

Discussion of targeted occupations and the Eligible Training Providers System (ETPS)

Discussion of educational loan repayment Discussion of supportive services requirements

Discussion of online training requirements Discussion of customer contact requirements

Resource referrals made to the customer

This is a pre-existing policy was reviewed by the Workforce Development Committee on June 7, 2016.

Recommendation: The Workforce Development Committee recommends the Workforce Board of Directors approve the pre-existing WIOA Needs Determination Policy.


Attachment: Proposed Board Policy on Workforce Investment Opportunity Act (WIOA) Needs Determination.




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Policy Name: Description: Workforce Investment Opportunity Act (WIOA) Needs Determination

Guidelines for identifying the needs and barriers of WIOA customers

Date of Approval: Revision History: Previous Policy CE-A15-05-01; CE-Y15-05-01



DEFINITIONS: N/A POLICY STATEMENT: Workforce Solutions for North Central Texas requires an initial assessment of skill levels, aptitudes, abilities, employment barriers, and supportive services needs be conducted on all WIOA customers. The information obtained from the assessment should be used to design a service strategy identifying the customer’s employment goals and the appropriate combination of services to assist the customer in achieving those goals. At minimum, the initial customer assessment must address the following information about the customer and be documented by the Workforce Center staff in The Workforce Information System of Texas (TWIST):

• Work experience;

• Occupational skill sets;

• Basic skill sets;

• Employability;

• Education;

• Barriers to employment;

• Training budget;

• Barrier assistance;

• Start and completion dates for all reemployment and training activities the customer will perform or participate in;

• Discussion of targeted occupations and the Eligible Training Providers System (ETPS);

• Discussion of loan repayment;

• Discussion of supportive services requirements;

• Discussion of online training requirements;

• Discussion of customer contact requirements; and

• Resource referrals made to the customer.

ACTIONS REQUIRED: The Workforce Center Contractor must establish internal procedures in compliance with this policy.

POLICY NUMBER:





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RELATED POLICIES/RESOURCES: Texas Workforce Commission Workforce Development Division, Workforce Investment Opportunity Act: Guidelines for Adults, Dislocated Workers, and Youth. Section II “Services for Adults and Dislocated Workers.” INQUIRIES: Please contact [email protected] ___________________________________ ________________________________ Approved by Reviewed by Mickey Hillock Board Chair Workforce Solutions for North Central Texas




Agenda Item #3f – Board Policy on Higher-than-Average Barriers to Employment

Background: The Choices Program Guidelines requires “assessments” to identify Choices eligibles with higher-than-average barriers to employment, as defined by the Board. The Workforce Solutions for North Central Texas (WSNCT) Board has defined the following criteria to identify Choices eligibles with higher-than-average barriers to employment. Choices eligibles who:

• are at risk of returning to public assistance after denial of Temporary Assistance for Needy Families (TANF) cash assistance;

• have not completed high school, and not received a high school diploma or its equivalent;

• tested below eighth grade literacy levels; or • have personal or family issues which could interfere with obtaining or retaining employment.

(e.g. disability-related issues or domestic or family violence issues). Information: If such higher-than-average barriers are assessed by WSNCT Workforce Center Contractor staff, referrals are made to pre- and post-employment services offered by local community-based and other organizations, as needed, in order to assist Choices customers in their progress towards self-sufficiency.

Recommendation: The Workforce Development Committee recommends the Workforce Board of Directors approve the continued use of the criteria to assess and identify Choices eligibles with higher-than-average barriers to employment as outlined in the Higher-than-Average Barriers to Employment policy. Effective Date: July 26, 2016

Attachment: Proposed Board Policy on Higher-than-Average Barriers to Employment.




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Policy Name: Description: Higher-than-Average Barriers to Employment

Identifies criteria of assessing higher-than-average barriers to employment

Date of Approval: Revision History: Previous Policy Number CE-WR 04-05-01


Policy Topic: Administering Department: Choices-SNAP E&T Operations

DEFINITIONS: Assessment: an in-depth evaluation of employability, education history, vocational skills, literacy levels, work experience, family circumstances and support service needs. At risk: an individual in the Supplemental Nutrition Assistance Program (SNAP), or receiving Commission-funded child care (CCDF). Choices Eligible: an individual eligible to receive Choices services including an adult or teen head of household who is an applicant, conditional applicant, recipient, nonrecipient parent, former recipient or sanctioned family. POLICY STATEMENT:

The Workforce Solutions for North Central Texas (WSNCT) Board requires assessments to identify Choices eligibles with higher-than-average barriers to employment, as defined by the Board. Criteria for higher-than-average barriers to employment include, but are not limited to, Choices eligibles who:

• are at risk of returning to public assistance after denial of Temporary Assistance for Needy Families (TANF) cash assistance;

• have not completed high school, and not received a high school diploma or its equivalent;

• tested below eighth grade literacy levels; or

• have personal and/or family issues which could interfere with obtaining or retaining employment. Issues must include, but are not limited to, disability-related issues or domestic or family violence issues.

ACTIONS REQUIRED:

If barriers are identified, Workforce Center staff will make referrals, as needed, to pre-, and post-employment services offered by community-based and other organizations.

POLICY NUMBER:





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The Workforce Center Contractor must adhere to all requirements of this policy. Workforce Center Contractor Management must ensure local procedures are developed, as needed, and all appropriate staff receive a copy of this policy for immediate implementation. RELATED POLICIES/RESOURCES: Texas Workforce Commission, Choices Guide. Section B-300: “Assessment and Employment Planning.” INQUIRIES:

Please contact [email protected] ____________________________________ ____________________________________ Approved by Reviewed by Mickey Hillock Board Chair Workforce Solutions for North Central Texas




Agenda Item #3g – Board Policy on Alternative Workforce Orientation for Applicants

Background: As a condition of Temporary Assistance for Needy Families (TANF) eligibility, applicants are required by the Health and Human Services Commission (HHSC) to attend a Workforce Orientation that provides information on options and services available to them. An Alternative Workforce Orientation for Applicants (WOA) is provided if extraordinary circumstances prevent a TANF Applicant or Conditional Applicant from attending a regularly scheduled WOA.

Extraordinary circumstances include:

• no available transportation or a disruption in transportation arrangements;

• residing more than thirty (30) miles from the Local Workforce Development Board (LWDB) orientation site;

• caring for a child under four (4) months of age;

• a conflicting work or school schedule;

• illness or injury to the Applicant or the spouse;

• illness or injury to another household member that requires the Applicant’s care; or

• being a victim of family violence and attending the orientation session would place the Applicant/family in danger.

Information: When an extraordinary circumstance prevents a TANF Applicant from attending a regularly scheduled WOA, the Applicant must contact Workforce Center Contractor staff to request an Alternative WOA. The Workforce Center Contractor must develop Alternative WOAs based upon the individual need(s) of the Applicants and must not delay providing Alternative WOAs upon request. If the request for an Alternative WOA comes from the local HHSC office to the Workforce Center, then the Workforce Center initially receiving the request is responsible for the provision of the Alternative WOA, unless the customer specifically requests a transfer due to residency. The Workforce Center Contractor must coordinate with local HHSC offices to develop procedures to notify TANF Applicants of the availability of Alternative WOAs, including which Workforce Center to contact and whom to contact at the Workforce Center.

Recommendation:

The Workforce Development Committee recommends the Workforce Board of Directors approve the continued provision of Alternative Workforce Orientation for Applicants by the Workforce Center Contractor as outlined in the prosed policy. It is further recommended the Workforce Center Contractor continue coordination for the delivery of these services with local HHSC offices within our 14-county area.

Effective Date: July 26, 2016

Attachment: Proposed Board Policy on Alternative Workforce Orientation for Applicants (WOAs).




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Policy Name: Description: Alternative Workforce Orientation for Applicants (WOAs)

Guidelines for the provision of Alternative WOAs for TANF Applicants who cannot attend regular WOA sessions

Date of Approval: Revision History: Previous Policy Numbers CE-WR 03-02-02


Policy Topic: Administering Department: Choices Operations

DEFINITIONS: Conditional Applicant: An adult or teen head of household who left Temporary Assistance for Needy Families (TANF) in a sanctioned status, but who is reapplying for TANF assistance and must demonstrate cooperation with Choices program requirements for four consecutive weeks. Workforce Orientation for Applicants (WOA): As a condition of TANF eligibility, applicants and conditional applicants are required to attend a workforce orientation that provides information on options and services available to them. An alternative WOA is provided if extraordinary circumstances prevent a TANF applicant or conditional applicant from attending a regularly scheduled WOA. POLICY STATEMENT: Workforce Solutions for North Central Texas (WSNCT) gives TANF Applicants the option to attend Alternative WOAs, if the Applicant is deemed by Texas Health and Human Services Commission (HHSC) as being unable to attend regularly scheduled WOAs due to extraordinary circumstances. Extraordinary circumstances include:

• no available transportation or a disruption in transportation arrangements;

• residing more than thirty (30) miles from the Local Workforce Development Board (LWDB) orientation site;

• caring for a child under four (4) months of age;

• a conflicting work or school schedule;

• illness or injury to the Applicant or the spouse;

• illness or injury to another household member that requires the Applicant’s care; or

• being a victim of family violence and attending the orientation session would place the Applicant/family in danger.

When an extraordinary circumstance prevents a TANF Applicant from attending a regularly scheduled WOA, the Applicant must contact Workforce Center Contractor staff to request an Alternative WOA.

POLICY NUMBER:





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The Workforce Center Contractor must not delay providing Alternative WOAs upon request, regardless of the Applicant’s residency. If the request for an Alternative WOA, via H2588-Part B, comes from the local HHSC office to the Workforce Center, then the Workforce Center initially receiving the request should be responsible for the provision of the Alternative WOA, unless the customer specifically requests a transfer due to residency. ACTIONS REQUIRED: The Workforce Center Contractor shall develop/create Alternative WOAs based on the individual need(s) of TANF Applicants or Conditional Applicants experiencing extraordinary circumstances (Note: HHSC staff will check Part B of the form H2588 if the applicant requires an Alternative Workforce Orientation). The Workforce Center Contractor must coordinate with local HHSC offices to develop procedures to notify TANF Applicants and Conditional Applicants experiencing extraordinary circumstances of the availability of Alternative WOAs, including which Workforce Center to contact and whom to contact at the Workforce Center.

The Workforce Center Contractor must communicate policy requirements to appropriate staff and ensure procedures are in place to effectively and efficiently implement this policy. RELATED POLICIES/RESOURCES: Texas Health and Human Services Commission, Texas Works Handbook-Revision 13-4. Part A- 2211 “Alternative Workforce Orientation.” Texas Workforce Commission, Choices Guide. §A-103.d: “Workforce Solutions Office Staff Responsibilities.” Texas Workforce Commission, Choices Guide. §B-102.d: “Alternative WOA.” INQUIRIES:





Agenda Item #3h – Board Policy on Determination of Parent’s Inability to Obtain Appropriate Child Care within Reasonable Distance

Background: Custodial parents required to participate in the Choices Program and unable to obtain appropriate child care must not have Temporary Assistance for Needy Families (TANF) benefits sanctioned or penalized for failing to participate in Choices work activities. The Workforce Solutions for North Central Texas (WSNCT) Board defines the following criteria as being unable to obtain appropriate child care within a reasonable distance:

• Formal child care providers within a reasonable distance are filled, and there is a wait-list for new enrollees;

• Relative child care providers within a reasonable distance are not available;

• Formal or informal child care providers are unavailable within a reasonable distance of the participant’s home, school and/or workplace; and

• Alternative resources for informal child care are unavailable or determined unsuitable by either the parent, Workforce Center Contractor or Child Care staff.

Information: The Workforce Center Contractor must inform TANF recipient parents at the Workforce Orientation for Applicants (WOA) of the penalty exception to work requirements for any single custodial parent with a child under age six (6) who has demonstrated inability to obtain needed child care. TANF recipient custodial parents, required to participate in the Choices Program, determined to meet the above defined criteria shall be granted good cause by Workforce Center Contractor staff and deemed “unable to obtain appropriate child care” needed to enable participation in Choices activities.

Recommendation: The Workforce Development Committee recommends the Workforce Board of Directors approve the defined criteria for “unable to obtain appropriate child care within a reasonable distance” outlined in the proposed policy. It is further recommended the Workforce Center Contractor continue to inform single-parent Choices participants with a child under age six (6) of the penalty exception to work requirements at the Workforce Orientation for Applicants (WOA) and grant good cause as appropriate.


Attachment: Proposed Board Policy on Determination of Parent’s Inability to Obtain Appropriate Child Care within Reasonable Distance.




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Policy Name: Description: Determination of Parent’s Inability to Obtain Appropriate Child Care within Reasonable Distance

Criteria and applicable definitions for determination of a Choices Participant’s demonstrated inability to obtain needed child care

Date of Approval: Revision History: Previous Policy Numbers CE-WR 03-01-02 and

CE-WR 02-04-02



DEFINITIONS: Appropriate Child Care: must be provided by one of the following:

• relatives who meet the requirements stipulated in 45 CFR §98.2 and are eligible under Texas Workforce Commission rule §809.91(e);

• Child care facilities licensed by and registered with the Texas Department of Family and Protective Services (DFPS), licensed by the Texas Department of State Health Services (DSHS) as a youth day camp, and those operated and monitored by United States military services; or

• Family homes listed with DFPS. Formal Child Care Provider: entity licensed by the Texas Department of Protective and Regulatory Services (DPRS) (e.g. licensed child care center, licensed group day home or registered family home). Informal Child Care Provider: child care provided by a parent, relative, friend or other informal arrangement available and deemed suitable by the parent. Reasonable distance: a reasonable amount of time for travel one-way, using available transportation, from the participant’s home to the child care provider’s location and to the parent’s worksite.

• Round-trip distance from the participant’s home to the child care provider’s location and the work or training site requires a commuting time of less than two (2) hours per day total travel time;

• One-way travel does not exceed one (1) hour total travel time per day; or

• Distance from the participant’s home to the child care provider’s location and the work or training site allows walking, and

• A means of reliable private or public transportation is available.

POLICY NUMBER:





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Relative Child Care Provider: Self-arranged child care provided by a relative [e.g. grandmother, grandfather, aunt, uncle or sibling (18 years or older) of the child enrolled in child care]. Unsuitability of Informal Child Care: any informal child care not meeting the definition of “appropriate child care” or is deemed inappropriate by the parent. POLICY STATEMENT: Workforce Solutions for North Central Texas Board defines the following criteria as being unable to obtain appropriate child care:

• Formal child care providers within a reasonable distance are filled, and there is a wait-list for new enrollees;

• Relative child care providers within a reasonable distance are not available;

• Formal or informal child care providers are unavailable within a reasonable distance of the participant’s home, school and/or workplace; and/or

• Alternative resources for informal child care are unavailable or determined unsuitable. Based on individual case situation, informal child care may be determined unsuitable by either the parent, Workforce Center Contractor or Child Care staff.

Custodial parents required to participate in the Choices Program and unable to obtain appropriate child care must not have Temporary Assistance for Needy Families (TANF) benefits sanctioned or penalized for failing to participate in Choices work activities. ACTIONS REQUIRED: TANF recipient parents, required to participate in the Choices Program, determined to meet the above criteria shall be granted good cause, deemed “unable to obtain child care” needed to enable participation in Choices activities and have the determination recorded in The Workforce Information System of Texas (TWIST) by Workforce Center Contractor staff. Workforce Center Contractor staff must inform TANF recipients of the penalty exception to work requirement for Choices single–parent families caring for children under age six (6) and determined unable to obtain appropriate child care. The Workforce Center Contractor must inform parents who receive TANF benefits at the Workforce Orientation for Applicants (WOA) of the exception to individual penalties associated with the Choices Program work requirements and communicate policy requirements to appropriate staff. The Workforce Center Contractor must adhere to all requirements of this policy. Contractor Management must ensure local procedures are developed, as needed, and all appropriate staff receive a copy of this policy for immediate implementation. RELATED POLICIES/RESOURCES: 40 TAC, Chapter 809 “Child Care Services.” §809.91(e) 40 TAC, Chapter 811 “Choices.” §811.16(c)(6) 45 CFR, §98.2 “Definitions.”





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45 CFR, §98.33(b). Texas Workforce Commission, Choices Guide. Section B-1101: “Choices Services Strategies.” INQUIRIES: Please contact [email protected] ____________________________________ ____________________________________ Approved by Reviewed by Mickey Hillock Board Chair Workforce Solutions for North Central Texas




Agenda Item #3i – Board Policy on Investment Savings Plan (ISP) Program

Background: The Choices Program Guidelines allows for the provision of Individual Development Accounts (IDAs) as an incentive to employed eligible Choices program participants. IDAs are similar to savings accounts and Choices participants can contribute any amount of their earned income, and up to 50% of their Earned Income Tax Credit (EITC), to the IDA. Any amounts contributed to the IDA generated from earned income are eligible for matching funds. Workforce Solutions for North Central Texas Board has established the Investment Savings Plan (ISP) Program to enable eligible Choices participants to save funds to assist them in becoming self-sufficient through work. Choices participants may use the ISP funds for specific purposes such as listed below:

• work-related expenses (e.g. equipment, uniforms, licenses),

• housing or relocation expenses,

• education and training expenses (e.g. tuition, examinations),

• home ownership,

• small business start-up, etc. Information: The Workforce Center Contractor must adhere to Board policy and local standard operating procedures when determining Choices participant’s eligibility for the ISP program, including the following requirements for all eligible ISP withdrawals:

• Participants must remain employed for two (2) months before making an eligible withdrawal from the ISP.

• Eligible withdrawals are only allowed the month after a participant ceases to receive Temporary Assistance for Needy Families (TANF) cash benefits due to employment.

Exceptions to the above withdrawal requirements may occur if there is an identified need which would

allow the participant to stay employed during the first two (2) months or while still receiving TANF

benefits. Participant job retention determines the evaluation of the success of the ISP program.

Recommendation: The Workforce Development Committee recommends the Workforce Board of Directors approve the continued provision of the proposed policy on Investment Savings Plan (ISP) as an incentive to employed Choices program participants by the Workforce Center Contractor.


Attachment: Proposed Board Policy on Investment Savings Plan (ISP) Program.




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Policy Name: Description: Investment Savings Plan (ISP) Program Guidelines for eligibility, distribution and withdrawal

of ISP funds.

Date of Approval: Revision History: Previous Policy Numbers CE-WR 00-04-02

And CE-WR 03-05-02



DEFINITIONS: Choices Participants: A participating or outreached individual receiving Choices services, including exempt and mandatory participants. Investment Savings Plan (ISP) Program: Provides certain low-income individuals who choose to participate with an opportunity to accumulate, facilitate, and mobilize savings. POLICY STATEMENT: Workforce Solutions for North Central Texas (WSNCT) Board has established the Investment Savings Plan (ISP) Program to enable eligible Choices participants to save funds to assist them in becoming self-sufficient through work. Choices participants may use the ISP funds for specific purposes such as those listed below:

• work expenses such as equipment, uniforms, transportation, and required licenses or

• examinations;

• housing, relocation expenses, or major car repairs;

• education and training expenses such as tuition, transportation, and costs for qualifying

• examinations;

• home ownership;

• small business start-up;

• purchases of work attire/ clothing; and/or

• purchases of school clothes/supplies for participant's children. The Workforce Center Contractor must adhere to the following for all eligible ISP withdrawals:

• Participants must remain employed for two (2) months before making an eligible withdrawal

from the ISP.

• Eligible withdrawals are only allowed the month after a participant ceases to receive

Temporary Assistance for Needy Families (TANF) cash benefits due to employment.

• Exceptions may occur if there is an identified need which would allow the participant to stay

POLICY NUMBER:





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employed during the first two (2) months or while still receiving TANF benefits.

The Workforce Center Contractor shall take the following into consideration when determining Choices participant’s eligibility for the ISP program:

• An assessment of the participant’s probable success in the program determines eligibility for

participation in the ISP program.

• Participants may participate in the ISP for a period not exceeding twelve (12) consecutive

months.

• Participation in the ISP program is limited to once per lifetime.

• Participants must meet work participation requirements as specified in their Family Employment

Plan and maintain part-, or full-time, employment to be eligible to receive ISP account deposits.

• Program funds allocated to an ISP participant must not exceed $1,300.

• Participants, employers, or other community organizations may make deposits into the ISP fund

for a participant.

• When the participant reaches the Benchmarks to Achieving Self-Sufficiency (see chart below),

deposits will be made into the ISP account.

• Upon verification of program participation, monthly ISP account deposits will be made.

• Participants must utilize ISP funds within two (2) years from the first deposit.

• Participation in the ISP program is on a first come, first served basis until funds are exhausted.

• The Workforce Center Contractor may make agreements with employers who hire ISP program

participants, to fund employee bonus programs through these accounts. (TANF Regulations do

not consider funds paid by an employer to ISP accounts as “assistance.”)

• “Double payments” are prohibited for participants meeting multiple Benchmarks to Achieving

Self-Sufficiency within any given month of participation (see chart below).

• Participant job retention determines the evaluation of the success of the ISP program.

Benchmarks to Achieving Self-Sufficiency

Amount Deposited

Maximum

Two (2) consecutive months of meeting

participation requirements

$50 per month

Six (6) months

Two (2) consecutive months of part-time

employment

*Part-Time employment = 30 hours per week or less

$100 per month

Four (4) months within

a six (6) month timeframe

Two (2) consecutive months of full-time

employment

$150 per month

Four (4) months within

a six (6) month timeframe





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ACTIONS REQUIRED: The Workforce Center Contractor shall adhere to the following regarding the establishment, implementation and oversight of ISPs: The accrual of ISP funds shall be monitored, tracked and distributed by the Workforce

Center Contractor; The Workforce Center Contractor management shall develop local guidelines and

procedures to determine which Choices participants will be allocated ISP funds; and The Workforce Center Contractor and any other entities may make matching allocation

requests to ISP funds. The Workforce Center Contractor must develop local procedures to ensure only eligible individuals make qualified withdrawals from ISPs. Workforce Center Contractor staff must immediately notify the participant upon determination of an unauthorized withdrawal of the following:

• The unauthorized withdrawal may impact eligibility for public assistance programs;

• Health and Human Services Commission (HHSC) will be notified of the unauthorized withdrawal; and

• All matching funds are forfeited. Workforce Center Contractor staff must notify HHSC within seven (7) business days of the unauthorized withdrawal.

The ISP program reserve funds will be monitored, tracked and distributed by the Workforce Center Contractor, ensuring only eligible individuals make qualified withdrawls from ISPs. The Workforce Center Contractor will determine participant eligibility for ISP allocated funds. WSNCT Board, and any other entities, may make matching allocation requests. Workforce Center Contractor staff must complete an ISP Enrollment Form for each Choices participant initially enrolled, complete ISP Tracking and Disbursement Form for all subsequent months of participation in the ISP program, and retain copies of these forms in the participant case file. The Workforce Center Contractor will be required to submit a Management Report on ISP enrollments and disbursements to the appropriate WSNCT Board staff upon request. The Workforce Center Contractor must develop a local form for enrolled Choices participants to submit to HHSC certifying ISP as disregarded income. The Workforce Center Contractor must adhere to all requirements of this policy. Contractor Management must ensure local procedures are developed, as needed, and all appropriate staff receive a copy of this policy for immediate implementation. RELATED POLICIES/RESOURCES: 40 TAC, Chapter 811 “Choices.” §811.67(g). Texas Workforce Commission, Choices Guide. §B-706: “Individual Development Accounts.” Texas Workforce Commission, Choices Guide. §B-1106: “Individual Development Accounts.”





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INQUIRIES: Please contact [email protected] ____________________________________ ____________________________________ Approved by Reviewed by Mickey Hillock Board Chair Workforce Solutions for North Central Texas




Agenda Item #3j – Board Policy on Wheels to Work Program

Background: The Workforce Solutions for North Central Texas (WSNCT) Board implements the Wheels to Work Program as a means to match donated automobiles with Welfare program participants that have secured employment, but cannot accept an offer of employment due to the lack of transportation. Wheels to Work is designed to be a referral source for Choices and Supplemental Nutrition Assistance Program Employment & Training (SNAP E&T) program participants and is allowable as post-employment and job retention transportation services to:

• foster career advancement, and

• assist in preventing former Temporary Assistance for Needy Families (TANF) recipients from returning to TANF cash assistance.

Information: The Workforce Center Contractor is required to implement the Wheels to Work Program within the WSNCT 14-county service delivery area in order to localize the vehicle donation referral process for eligible TANF/Choices and SNAP E&T program participants. The Workforce Center Contractor may select eligible program participants for referral to the Wheels to Work Program, as funds permit. Wheels to Work participants are required to meet the following eligibility criteria:

• be a current or former TANF recipient, or a current SNAP recipient, and is currently or formerly enrolled in the Choices or SNAP E&T programs;

• have secured employment, but are unable to accept or retain employment solely due to lack of transportation;

• have a valid Texas driver’s license;

• provide proof of insurability;

• be eligible to be served with TANF/Choices or SNAP E&T program funds; and

• sign a Release From Liability and Statement of Understanding Form. The Workforce Center Contractor must select applicants to participate in Wheels to Work on a first come, first serve basis through a non-discriminatory and non-arbitrary process to eliminate personal judgment or perceived characteristics of an individual by Workforce Center staff.

Recommendation: The Workforce Development Committee recommends the Workforce Board of Directors approve the continued operation of the Wheels to Work Program by the Workforce Center Contractor within the 14-county WSNCT service delivery area as outlined in the proposed policy.


Attachment: Proposed Board Policy on Wheels to Work Program.




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Policy Name: Description: Wheels to Work Program To provide guidelines for administration and service

delivery for Wheels to Work in order to localize the referral process for eligible TANF/Choices and SNAP E&T program participants.

Date of Approval: Revision History:

Previous Policy Number: CE-WR 98-05


Policy Topic: Administering Department: Choices-SNAP E&T Operations

DEFINITIONS: Lack of Transportation: no mass transit availability, unavailable or too limited local community transportation service, the participant has no vehicle or access to a vehicle, or when the established route of local community transportation service does not include the participant’s employer or daycare center. Proof of Insurability: written proof of insurability from an authorized automobile insurance company. Welfare Program Participants: recipients of Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Program (SNAP) benefits. Wheels to Work: program consists of local nonprofit organizations donating vehicles for Choices eligibles who obtain employment but are unable to accept or retain the employment due to lack of transportation. POLICY STATEMENT: The Workforce Solutions for North Central Texas (WSNCT) Board implements Wheels to Work as a referral source for welfare program participants. Choices and SNAP program funds may be used to support Wheels to Work. Wheels to Work transportation services are allowable as post-employment and job retention services for SNAP recipients, and TANF recipients (current and former) to foster career advancement, and assist in preventing former TANF recipients from returning to TANF cash assistance. Subject to availability of program funds, the Workforce Center Contractor may select eligible TANF/Choices and SNAP E&T program participants for referral to the Wheels to Work program. The following Wheels to Work eligibility criteria require the participant must:

• be a current or former TANF recipient, or a current SNAP recipient, and was formerly, or currently is, enrolled in the Choices or SNAP E&T programs;

• have secured employment, but are unable to accept or retain employment solely due to lack of transportation;

• have a valid Texas driver’s license;

• provide proof of insurability;

• be eligible to be served with TANF/Choices or SNAP E&T program funds; and

POLICY NUMBER:





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• sign a Release From Liability and Statement of Understanding Form. ACTIONS REQUIRED: The Workforce Center Contractor is required to implement Wheels to Work within the Workforce Solutions for North Central Texas service delivery area in order to localize the vehicle donation referral process for eligible welfare program participants. The Workforce Center Contractor must select applicants to participate in Wheels to Work on a first come, first serve basis. The selection process must be non-discriminatory and non-arbitrary, to eliminate personal judgment or perceived characteristics of an individual by Workforce Center Contractor staff. The Workforce Center Contractor must determine the participant’s need for the automobile and verify the participant meets all eligibility criteria before the participant can be referred to the Wheels to Work program. The Workforce Center Contractor will work with the participant, facilitator, and/or the vehicle donor to ensure related expenses such as tax, title, license, and insurance down payments are met. The participant may be responsible for a co-payment of these expenses. If the participant is required to make a co-payment, the amount shall be no less than 10%, and no more than 60% of the cost. The Workforce Center Contractor may solicit contributions to cover said costs from Workforce Center Contractor community partners or pay the costs from appropriate program funds to the extent allowable by appropriate program rules and regulations. The Workforce Center Contractor must ensure each participant selected for referral to Wheels to Work, signs the Release from Liability and Statement of Understanding Form. The original of the signed release form must be maintained in the participant’s case file for future reference and monitoring purposes; A copy must be made available to the participant. The Workforce Center Contractor must use the Report of Vehicle Donation to Participant Form designated for the reporting purposes of the Wheels to Work Program. A copy of the Release from Liability and Statement of Understanding Form and the completed Report of Vehicle Donation to Participant Form, must be submitted to the appropriate WSNCT Board staff within five (5) working days after a participant has received a leased, purchased or donated vehicle through the program. RELATED POLICIES/RESOURCES: 40 TAC, Chapter 811 “Choices.” §811.65: “Wheels to Work.” Texas Workforce Commission, Choices Guide. Section. B-705: “Wheels to Work.” INQUIRIES: Please contact [email protected] ____________________________________ ____________________________________ Approved by Reviewed by Mickey Hillock Board Chair Workforce Solutions for North Central Texas







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Agenda Item #3k – Board Policy on Noncustodial Parent (NCP) Choices Program

Background: The goal of the Noncustodial Parent (NCP) Choices Program is to help NCPs, who have substantial barriers to employment and career advancement, become economically self-sufficient while making consistent child support payments. The Workforce Solutions for North Central Texas (WSNCT) Board work in coordination with the Texas Workforce Commission (TWC), the Texas Office of the Attorney General (OAG) and the local court systems in a joint effort to accomplish the NCP Choices program goals. The success of the program is dependent on the following four (4) core program elements:

• Court-ordered requirement of NCP Choices Program participation;

• Presence of both Workforce Solutions and OAG staff at child support court proceedings to meet with NCPs immediately after being ordered into the NCP Choices program;

• Intensive case management by Workforce Solutions for North Central Texas (WSNCT) Workforce Center Contractor staff; and

• Close communication among all partners regarding the NCPs’ participation and progress in the program (i.e. OAG, local judges, lead attorneys, and Workforce Center Contractor staff).

Information: The WSNCT Workforce Center Contractor shall adhere to Board policy and local standard operating procedures when providing employment services and enhanced payment monitoring to unemployed and underemployed NCPs as part of child support establishment and enforcement court proceedings with the intent of:

• assisting NCPs before they accrue significant arrears;

• reducing the number of NCPs needing enforcement action;

• increasing the program participation of NCPs with establishment cases; and

• increasing the efficiency of the NCP court system.

The WSNCT Workforce Center Contractor Management must develop local procedures to support the delivery of services and activities to NCPs while achieving the goals and expected outcomes of the NCP Choices Program.

Recommendation: The Workforce Development Committee recommends the Workforce Board of Directors approve the continued responsibility of the Workforce Center Contractor’s implementation and delivery of workforce services under the proposed policy for Noncustodial Parent Choices Program within designated WSNCT counties.


Attachment: Board Policy “Noncustodial Parent (NCP) Choices Program.”




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Policy Name: Description: Noncustodial Parent (NCP) Choices Program

Local guidelines for implementation and service delivery of the NCP Choices Program.

Date of Approval: Revision History: Previous Policy Number: CE-WR 14-07-01



DEFINITIONS: Arrears: unpaid child support debt. Caseload: The number of NCPs in The Workforce Information System of Texas (TWIST) with open program details within a report period. Choices Online Tracking System (COLTS): web-based tracking and reporting system shared by Texas Workforce Commission (TWC), Boards, Workforce Solutions Office staff, and the Office of the Attorney General (OAG) used to store and retrieve real-time NCP Choices participant data. Enforcement Hearing: court hearing in which solutions to obtain child support payments are applied. Enforcement hearings are only held when the noncustodial parent has past due, unpaid child support payments or is considered to be in arrears. Establishment Hearing: court hearing establishing paternity and child support payment levels. Exclusion Reasons: incarcerated, disabled, relocated, deceased, ineligible, or failed to participate. The performance measurement does not include NCPs with exclusion reasons. Exiter: an NCP no longer receiving services through the NCP Choices program and whose TWIST program detail has closed. Only dismissed exit cases, when the court imposed a penalty or was closed successfully, count towards performance measures. Noncustodial Parent (NCP): an individual without primary care or custody of his or her child and is required to pay child support; also known as the obligor. Noncustodial Parent (NCP) Choices Program: an employment program targeting low-income, unemployed, or underemployed NCPs behind on child support payments and whose children are current or former recipients of Temporary Assistance for Needy Families (TANF).

POLICY NUMBER:





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Number Served: total number of participants served within a report period. Obtained Employment: participants who obtained employment while participating in the NCP Choices Program after first service. Obtained Employment Rate: number of exiters who obtained employment, without an exclusion reason, for the report period requested. Obtained employment does not count until the NCP exits the program. Participant: an NCP receiving a service while participating in the NCP Choices Program. Retained Employment: participants who retained employment for six (6) months while participating in the NCP Choices Program after first service, for the report period requested. Retained Employment Rate: number of employed exiters who retained employment at anytime between the court order date and six (6) months before the exit date, without an exclusion reason, for the report period requested. POLICY STATEMENT: The goal of the Noncustodial Parent (NCP) Choices program is to help NCPs, who have substantial barriers to employment and career advancement, become economically self-sufficient while making consistent child support payments. The Workforce Solutions for North Central Texas (WSNCT) Board will work in coordination with the Texas Workforce Commission (TWC), the Texas Office of the Attorney General (OAG) and the local court systems in a joint effort to accomplish the NCP Choices program goals. The success of the program is dependent on the following four (4) core program elements:

• Court-ordered requirement of NCP Choices program participation. Workforce does not determine participant eligibility.

• Presence of both Workforce Solutions and OAG staff at the court to meet with NCPs immediately after being ordered into the program;

• Intensive case management by Workforce Contractor staff, including weekly contact with NCPs until the NCP enters employment and monthly verification of continued employment; and

• Close communication with program partners regarding NCPs’ participation and progress in the program (i.e. OAG, local judges, lead attorneys, and Workforce Center NCP staff).

The Workforce Center Contractor will provide employment services and enhanced payment monitoring to unemployed and underemployed NCPs as part of child support establishment and enforcement hearings with the intent of:

• assisting NCPs before they accrue significant arrears;

• reducing the number of NCPs needing enforcement action;

• increasing the program participation of NCPs with establishment cases; and

• increasing the efficiency of the NCP court system.





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ACTIONS REQUIRED: Program Implementation and Service Delivery Requirements The Workforce Center Contractor is responsible for the following when implementing and delivering Workforce services under the NCP Choices program:

• Developing a process for continuous improvement of service provision and delivery that meets the needs of all partners and program participants.

• Establishing a method to ensure confidentiality of records and other Personal Identifiable Information (PII) relating to NCP Choices participants.

• Hiring and retaining qualified individuals in dedicated NCP Choices staff position(s) to provide intensive case management and carry out the allowable activities and services of the NCP Choices program.

• Orienting NCP Choices staff to the NCP Choices program requirements, OAG requirements, OAG’s Choices Online Tracking System (COLTS), The Workforce Information System of Texas (TWIST), and Work-In-Texas (WIT) within thirty (30) days of entering the staff position.

• Reporting vacancies or notice of change in NCP Choices staff to appropriate Board staff via e-mail within one (1) business day of change or vacancy; and fill the position within forty-five (45) calendar days of the date the vacancy is reported.

• Assigning NCP Choices staff to attend court dockets in all NCP counties on a weekly basis, or as scheduled by the county court, and conduct initial intake of NCPs into the program on the date court ordered.

• Abiding by the requirements of the Memorandum of Understanding (MOU) between Workforce and the OAG, which outlines both parties’ roles and responsibilities.

• Maintaining and providing to WSNCT Board, upon request, a list of employers participating in on-the-job training (OJT), subsidized employment, work experience, and other training services provided to NCPs. The employer list must include, at a minimum, each employer’s name, the primary point of contact, phone number, and street address.

Performance Measures The following performance measures will apply only for the purpose of performance measurement under the NCP Choices program:

• Obtained Employment Rate;

• Retained Employment Rate; and

• Expenditure Benchmarks.

Workforce Center Contractor staff must refer to the most recent contract or contract revision for current performance targets. Compliance/ Noncompliance/ Case Closure NCP Choices participants are required to participate in work activities an average of thirty (30) hours per week, as stipulated on the Individual Employment Plan (IEP). Workforce Center Contractor staff must report to the OAG, NCP compliance or noncompliance with program requirements via COLTS, email, and monthly staffing meetings with the OAG.





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Reporting Requirements The Workforce Center Contractor Management shall submit the following reports to the appropriate, designated WSNCT Board staff for the NCP Choices program:

• Monthly Progress Reports are due by close of business on the 3rd business day of each month following the report month.

• A Final Evaluation Report is due within fifteen (15) business days after the end of each Board Contract Year (BCY).

The Workforce Center Contractor Management must develop local procedures to support the delivery of services and activities to NCPs while achieving the goals and expected outcomes as outlined in this policy and the Noncustodial Parent (NCP) Choices Program Standard Operating Procedures. Workforce Center Contractor Management must notify all appropriate staff of the NCP Choices program and provide all appropriate staff with a copy of this policy, attachments and the NCP Choices Program Standard Operating Procedures for immediate implementation. RELATED POLICIES/RESOURCES: Local Office of Attorney General Memorandum of Understanding (MOU). Office of the Attorney General, NCP Choices Online Tracking System (COLTS) User Manual. TWC-Board NCP Contract Number: 0414NCP000. Texas Workforce Commission, Choices Guide. Sec B-1201.d: “TANF Purpose 4.” Texas Workforce Commission, Noncustodial Parent Choices: A Comprehensive Guide. Texas Workforce Commission, WD Letter 18-14: “Planned Gap in Service for Noncustodial Parent Choices Program.” Texas Workforce Commission, WD Letter 06-07, Chg.3: “The Workforce Information System of Texas: New Data Integrity Process-Update.” INQUIRIES: Please contact [email protected] ____________________________________ ____________________________________ Approved by Reviewed by Mickey Hillock Board Chair Workforce Solutions for North Central Texas




Agenda Item #3l – Board Policy on Nonmonetary Work Incentives

Background: Choices Program guidelines prohibits Workforce Boards from providing monetary incentives (e.g. cash, checks, cash-back cards, etc.) to Choices participants because these type incentives can adversely affect participants’ eligibility for other services such as Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Program (SNAP). In addition, providing monetary or nonmonetary incentives to mandatory Choices participants as a means of enticement to comply with program participation requirements is prohibited. Any use of incentives in this manner will result in a disallowed cost. The Workforce Solutions for North Central Texas (WSNCT) Board’s ultimate objectives for providing nonmonetary incentives to Choices program participants is to:

• improve employment outcomes, and

• help move both mandatory and exempt Choices customers toward self-sufficiency. Information: Workforce Solutions for North Central Texas (WSNCT) Workforce Center Contractor will not provide incentives to Choices participants for simply meeting participation requirements or for reporting hours of participation. To accomplish the Board’s objectives, the Workforce Center Contractor will only use nonmonetary incentives to encourage exempt TANF recipients’ voluntary participation in the Choices program, and/or reward mandatory and exempt Choices participants for achieving or exceeding specific work-related goals that are not considered requirements of program participation.

The Workforce Center Contractor will provide nonmonetary incentives to Choices program participants only as follows:

• to encourage Exempts’ voluntarily participation in the Choices program;

• as an employment entry bonus;

• as an employment retention bonus;

• as a post-employment stipend; and

• as a post-employment strategy (e.g. wage gains, career advancement, etc.).

Recommendation: The Workforce Development Committee recommends the Workforce Board of Directors approve the Workforce Center Contractor to continue use of nonmonetary incentives as outlined in the proposed policy and procedures as it relates to the provision, use, and documentation of nonmonetary work incentives for Choices program participants.


Attachment: Proposed Board Policy on Nonmonetary Work Incentives.




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Policy Name: Description: Nonmonetary Work Incentives Guidelines for the usage and documentation of

nonmonetary work incentives for Choices program participants.



Policy Topic: Administering Department: Choices- Operations

DEFINITIONS: Eligible Choices participants include those who are:

• working in full-time unsubsidized employment; • attending training services; • attending vocational educational training or other educational services; • working and participating in educational services full time; • participating full time in a subsidized or unsubsidized internship program; or • exempt and voluntarily participating in Choices services.

Exempt Choices Participant: A Temporary Assistance for Needy Families (TANF) recipient who is not required to participate in Choices services, but may volunteer. Incentives: Compensation in the form of cash, checks, gift cards, vouchers and other nonmonetary gifts provided to a customer in exchange for meeting specified goals as defined by the Board. Incentives do not include support services such as child care, transportation, or reimbursement of work-related expenses. Mandatory Choices Participant: A TANF recipient who is required to participate in Choices services. Monetary Incentives: Cash, checks, cash-back cards. Nonmonetary incentives: Pre-paid gas cards, non-cash back cards, vouchers, coupons or gift certificate and other nonmonetary gifts. POLICY STATEMENT: Workforce Solutions for North Central Texas (WSNCT) Board prohibits providing monetary or nonmonetary incentives to mandatory Choices participants as a means of enticement to comply with program participation requirements. WSNCT Board will not provide incentives to Choices participants for simply meeting participation requirements or for reporting hours of participation. Any use of incentives in this manner will result in a disallowed cost.

POLICY NUMBER:





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The Workforce Center Contractor’s ultimate objectives for providing nonmonetary incentives to Choices participants must be to improve employment outcomes and to help move both mandatory and exempt Choices customers toward self-sufficiency. The Workforce Center Contractor must only use nonmonetary incentives to encourage exempt Temporary Assistance for Needy Families (TANF) recipients’ voluntary participation in the Choices program, and/or reward mandatory and exempt Choices participants for achieving or exceeding specific work-related goals that are not considered requirements of program participation. The Workforce Center Contractor must not include support services such as child care, transportation or work-related expenses as nonmonetary incentives payments. ACTIONS REQUIRED: The Workforce Center Contractor shall provide nonmonetary incentives to Choices program participants as follows:

• to encourage Exempts’ voluntarily participation in the Choices program;

• as an employment entry bonus;

• as an employment retention bonus;

• as a post-employment stipend; and

• as a post-employment strategy (e.g. wage gains, career advancement, etc.). The Workforce Center Contractor must not offer cash, checks, cash-back cards, and other monetary incentives to Choices Program participants. Eligibility The Workforce Center Contractor shall adhere to the following when identifying Choices participants who are eligible to receive a nonmonetary incentive:

• The participant must be in full compliance with Choices program requirements, including exempt volunteers, employed mandatory participants, and participants in demonstrated cooperation period, but are currently meeting all program participation requirements.

• Exempt volunteer enrollment in an allowable Choices activity is required.

• Mandatory participants, sanctioned families, and conditional applicants must be enrolled in unsubsidized employment, subsidized employment, on-the-job training (OJT), or high school for teens.

• The participant must obtain or retain unsubsidized full-time employment at minimum wage or higher, which excludes short-term or project-specific types of employment, and does not apply to teen heads of households who are attending school satisfactorily while employed part-time a minimum of twenty (20) hours per week.

• Verification of participant employment is required (i.e. verification of employment entry and retention).

• The exempt participant eligibility for nonmonetary incentives must not begin before the first day of voluntary participation or the first day of employment.

• The participant may only be determined eligible for nonmonetary incentives once per TANF certification.

• Workforce staff must inform the participant eligibility for nonmonetary incentives is not an entitlement and is subject to available funds.





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Timeframes The Workforce Center Contractor must establish minimum and maximum time frames for Choices participants to achieve nonmonetary incentives and set deadlines for Choices participants to claim these incentives. The following shall apply when establishing time frames and deadlines for Choices participants determined eligible to receive nonmonetary incentives:

• The Choices participant must contact/notify Workforce staff within five (5) business days of attainment of an employment goal, as outlined in the participant’s family employment plan.

• The Choices participant must provide Workforce staff with acceptable verification of attaining an employment goal within ten (10) calendar days of the achievement.

• The Choices participant will have up to thirty (30) calendar days from the date of determined eligibility to claim the nonmonetary incentive.

Issuance of Nonmonetary Incentives The Workforce Center Contractor must consider and adhere to the following when developing local policies and strategies for issuing nonmonetary incentives to Choices participants:

• Workforce Center Contractors must not provide nonmonetary incentives for activities, such as participating the appropriate number of hours, attending required workshops, keeping scheduled appointments, or reporting hours of participation.

• Workforce Center Contractors must only award nonmonetary incentives to participants based on the size and nature of a specific goal achievement.

• Nonmonetary incentives must be geared to inspire or encourage the achievement of the participant’s specific employment goals.

When issuing nonmonetary incentives to Choices participants, the Workforce Center Contractor must:

• not mail nonmonetary incentives to participants;

• require participants to claim all nonmonetary incentives in person;

• verify the participant’s goal achievement;

• not replace lost or stolen nonmonetary incentives;

• not issue an incentive to exempt volunteers before their first day of voluntary participation in an allowable Choices activity;

• only issue employment entry nonmonetary incentives (bonuses) after the first day of employment;

• only issue nonmonetary incentives within thirty (30) days from the eligibility date (Participants who do not claim nonmonetary incentives within thirty (30) days from the eligibility date forfeit the incentive);

• only issue nonmonetary incentives as employment entry and retention bonuses for obtaining and retaining employment in the following stages:*

1. Upon becoming employed at least thirty (30) hours per week at minimum wage or higher, except for teen heads of households who are attending school satisfactorily while employed part-time at least twenty (20) hours per week];

2. After thirty (30) days of continued employment; 3. After sixty (60) days of continued employment; 4. After ninety (90) days of continued employment; and 5. A final retention bonus after 120 days of continued employment.

*Choices participants may only receive the above stages of employment bonuses one time per TANF certification. Menu of Nonmonetary Incentives WSNCT Board does not provide prepaid non-cash back option credit cards. Instead, WSNCT Board





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offers prepaid no cash-back Wal-Mart cards as nonmonetary incentives to eligible participants. Regarding the use of Wal-Mart nonmonetary incentive cards, Workforce Center Contractor staff must:

• provide Choices participants with a description of the type of nonmonetary incentives offered at intake, group or individual orientations, or when notifying the participant of eligibility for an incentive; and

• notify Choices participants of the appropriate usage of the Wal-Mart cards and the allowable purchases upon both intake and issuance of the incentive card.

Nonmonetary Incentive Funding The Workforce Center Contractor must adhere to the following regarding the funding of nonmonetary incentives for Choices participants:

• budget sufficient program funds to support local nonmonetary incentive policies; and

• inform all eligible participants nonmonetary incentives are subject to funds availability, are not an entitlement; and lost or stolen incentives are nonrefundable.

Security and Tracking Documentation The Workforce Center Contractor must adhere to the following regarding the security, tracking and documentation of nonmonetary incentives for Choices participants:

• Designated Contractor staff must be assigned responsibility for the security of nonmonetary incentives;

• Maintain nonmonetary incentives in a locked location at all times;

• Ensure nonmonetary incentives are used solely for authorized purposes;

• Designated Contractor staff must be assigned responsibility for distributing nonmonetary incentives and maintaining detailed, accurate distribution records (e.g. distribution logs/sheets);

• Establish a system, including procedures, for Workforce Center Contractor staff determining eligibility, requesting and tracking nonmonetary incentives, and develop forms for staff use (e.g. eligibility forms, request forms, distribution sheets/logs, etc.);

• Nonmonetary incentive eligibility forms developed for Workforce Center Contractor staff use must contain, but are not limited to, the following information:

o participant’s name; o participant’s employment information (e.g. employer name, start date, wage, employment

status, etc.); o proof of verification of participant’s goal attainment (i.e. verification sources attached); o participant’s eligibility verification date; and o signature of the Workforce Center Contractor staff determining eligibility of the participant

for the nonmonetary incentive.

• Nonmonetary incentive request forms developed for Workforce Center Contractor staff use must contain, but are not limited to, the following information:

o participant’s name; o p list identifying examples of allowable and disallowed purchase items; o participant’s eligibility verification date; o number and type of nonmonetary incentives requested; o identification number(s) of nonmonetary incentive issued (i.e. incentive identification

numbers); o signature of Workforce Center Contractor staff requesting nonmonetary incentive and

date; o signature of Workforce Center Contractor staff issuing nonmonetary incentive and date; o signature of participant receiving the nonmonetary incentive and date; o a participant statement acknowledging receipt of the nonmonetary incentive, the amount,

and confirmation of intended use of the incentive. Statement should also include a





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disclaimer of Workforce Center Contractor’s responsibility for lost or stolen incentives; and

o staff distribution instructions for the form (i.e. staff copy, customer copy, file copy).

• Nonmonetary incentive distribution records (logs/sheets) for Workforce Center Contractor staff use must contain, but not limited to, the following information:**

o date of distribution; o name of eligible participant receiving the incentive; o participant’s work status (e.g. single parent mandatory, single parent exempt, two-parent

family; teen head of household); o serial or ID numbers of nonmonetary incentive(s); o funding source (e.g. TANF/Choices); o number of nonmonetary incentives received/issued; and o number of nonmonetary incentives remaining on hand.

**The distribution logs/sheets must reflect a clear record of reconciled amounts of nonmonetary incentives on-hand, with amounts received and distributed. The Workforce Information Systems of Texas (TWIST) Documentation The Workforce Center Contractor must adhere to the following for Choices participants receiving nonmonetary incentives:

• Enter timely and accurate documentation into TWIST under support service code for “Incentives.”

• Note in the “comments” section: the issue date, the incentive payment, the type of issued incentive payment, and the type of goal achieved.

The Workforce Center Contractor Management must develop local processes and procedures, based upon WSNCT Board policy and program guidelines, as it relates to the provision, use, and documentation of nonmonetary work incentives for Choices program participants. RELATED POLICIES/RESOURCES: Texas Workforce Commission, Financial Manual for Grants and Contractor. Chapter 2: “Internal Controls” Texas Workforce Commission WD Letter 27-08, Change 1: “Guidelines for the Provision of Nonmonetary Incentives for Workforce Investment Act and Choices Participant.” Texas Workforce Commission, Choices Guide. Section B-708: “Incentives for Choices Participants.” Texas Workforce Commission, Choices Guide. Section B-1103: “Nonmonetary Incentives.” INQUIRIES: Please contact [email protected] ____________________________________ ____________________________________ Approved by Reviewed by Mickey Hillock Board Chair Workforce Solutions for North Central Texas




Agenda Item #3m – Board Policy on Performance Incentives for Medical Exempt Choices Participants

Background: Workforce Solutions for North Central Texas (WSNCT) Board provides incentives as a performance improvement strategy to all eligible Choices Program participants meeting or exceeding federal participation requirements. As a result of the positive effect of this incentive program, performance incentives are also offered to Choices participants with medical disabilities and coded work exempt by Health and Human Services Commission (HHSC).

In an effort to increase participation among our exempt Choices customers, support services and performance incentives are provided to medically exempt Choices participants who participate in Choices program activities, to the extent determined able by a physician and as supported by medical documentation.

Information: The Workforce Center Contractor shall not provide Choices services, support services or incentives to exempt Choices participants who fail to meet work requirements. Medical exempts who meet their physician assigned work requirements, regardless if that work requirement meets federal work/participation requirements, are eligible to claim performance incentives.

The Workforce Center Contractor must:

• Develop local policy and procedures which includes performance incentives for medically exempt Choices participants meeting reduced work requirements as specified by a physician;

• Provide performance incentives to Choices participants with disabilities, or those caring for a disabled child or family member, meeting participation requirements to the extent determined able by a physician;

• Not require or allow exempt Choices participants with reduced work hours to participate for more hours than specified by the physician; and

• Not request a penalty for any exempt Choices participant not meeting the participant’s reduced work requirement. Exempt participants not meeting the reduced work requirement will have all support services and performance incentives terminated immediately.

Recommendation:

The Workforce Development Committee recommends the Workforce Board of Directors approve the proposed policy that requires the Workforce Center Contractor’s continued provision of incentives as a performance improvement strategy to all eligible Choices Program participants meeting or exceeding federal participation requirements, to include Choices participants with medical disabilities and reduced work requirements.


Attachment: Proposed Board Policy on Performance Incentives for Medical Exempt Choices Participants.




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Policy Name: Description: Performance Incentives for Medical Exempt Choices Participants

Local guidance regarding the provision of performance incentives to Choices participants with medical exemptions.




DEFINITIONS: Performance Incentives: nonmonetary incentives provided to participants meeting or exceeding federal participation requirements. POLICY STATEMENT: Workforce Solutions for North Central Texas Board provides performance incentives to Choices participants meeting or exceeding participation requirements with medical disabilities and coded exempt by Health and Human Services Commission (HHSC). In an effort to increase participation among exempt customers, support services and performance incentives may be provided to medically exempt Choices participants who participate in Choices program activities, to the extent determined able by a physician and as supported by medical documentation. ACTIONS REQUIRED: The Workforce Center Contractor shall not provide Choices services, support services or incentives to exempt Choices participants who fail to meet work requirements. Medical exempts who meet physician assigned work requirements, regardless if said work requirement meets federal work/participation requirements, are eligible to claim performance incentives. The Workforce Center Contractor must:

• develop local policy which includes performance incentives for medically exempt Choices participants meeting reduced work requirements as specified on the participant’s Form H1836 A/B and completing certain goals as specified in the participant’s Family Employment Plan (FEP);

• provide performance incentives to Choices participants with disabilities, or those caring for a disabled child or family member, meeting participation requirements to the extent determined able by a physician and as supported by medical documentation on Form H1836 A/B;

• not require or allow exempt Choices participants having a Form H1836 A/B with reduced work hours to participate for more hours than specified by the participant’s physician. A new

POLICY NUMBER:





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Form H1836 A/B must be obtained if the exempt Choices participant chooses to participate more hours than previously documented by the physician; and

• Not request a penalty for any exempt Choices participant not meeting the participant’s reduced work requirement. Exempt Choices participants not meeting the reduced work requirement or complete goals as outlined on the participant’s FEP, must have all support services and performance incentives terminated immediately, within 24 hours, of non-compliance.

RELATED POLICIES/RESOURCES: Texas Workforce Commission, Choices Guide. Section B-708: “Incentives for Choices Participants” Texas Workforce Commission, Choices Guide. Section B-1103: “Nonmonetary Incentives.” INQUIRIES:





Agenda Item #3n – Board Policy on Administering the Test of Adult Basic Education (TABE)

Background: In accordance to Choices Program Rules, the Workforce Solutions for North Central Texas (WSNCT) Board requires the Workforce Center Contractor to conduct initial and ongoing assessments to determine the employability and retention needs of Choices participants. Assessments include:

• Evaluations of the Choices participant’s strengths

• Potential barriers to obtaining and retaining employment

• Vocational and educational skills assessments

• Experience

• Other needs The assessment process also include an evaluation of the Choices participants’ literacy level by utilizing the Test of Adult Basic Education (TABE), a statewide standard literacy assessment instrument, or the SUPERA, a Spanish-language achievement test with results based on the same scale as English-language results. Information: The TABE testing requirements apply to all Choices participants, both mandatory and exempt volunteers, enrolled into the Choices program except participants:

• employed full-time at least thirty (30) hours per week, earning at least $700 per month, and receiving the Earned Income Disregard (EID);

• working full-time but are not receiving the EID;

• receiving a hardship exemption after time limits expire;

• exempt, who choose not to participate in the Choices program;

• with a language barrier; and

• who lack literacy. As a part of the Choices program participant’s initial assessment process, the Workforce Center Contractor staff must conduct a literacy assessment using the TABE or SUPERA, as applicable, adhering to Board policy and local standard operating procedures for administering the TABE. The Workforce Center Contractor is required to utilize online or hard copies of the TABE testing materials.

Recommendation: The Workforce Development Committee recommends the Workforce Board of Directors approve the continued use of the TABE and SUPERA by the Workforce Center Contractor when conducting initial and ongoing assessments for Choices program participants as outlined in the proposed policy.


Attachment: Proposed Board Policy on Administering the Test of Adult Basic Education (TABE).




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Policy Name: Description: Administering the Test of Adult Basic Education (TABE)

Local guidance for administering and using the TABE for assessing TANF/Choices program participants.




DEFINITIONS: Earned Income Disregard (EID): A standard work-related and income deduction, available for four months through the Health and Human Services Commission (HHSC). Employment Planning Session (EPS): A group or individual meeting with TANF recipients to introduce Choices Program services and assess work-readiness. Test of Adult Basic Education (TABE): Statewide standard literacy assessment instrument used to determine the appropriateness of initial state time-limit designations for temporary cash assistance. Time-Limited Benefits: Federal and state time limits set for TANF recipients to receive benefits. SUPERA: a Spanish-language achievement test with results based on the same scale as English-language results POLICY STATEMENT: Workforce Solutions for North Central Texas requires initial and ongoing assessments to determine employability and retention needs of Choices participants. Assessments shall include, but are not limited to:

• Evaluations of the Choices participant’s strengths

• Potential barriers to obtaining and retaining employment

• Vocational and educational skills assessments

• Experience

• Other needs

The assessment process shall also include an evaluation of the Choices participant’s literacy level by using the Test of Adult Basic Education (TABE), or the SUPERA. The above TABE testing requirements apply to all Choices customers, mandatory and exempt volunteers, enrolled into the Choices program except customers:

POLICY NUMBER:





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• employed full-time at least thirty (30) hours per week, earning at least $700 per month, and coded as receiving the Earned Income Disregard (EID);

• working full-time but are not coded by HHSC as receiving the EID;

• receiving a hardship exemption after time limits expire;

• exempt, who choose not to participate in the Choices program;

• with a language barrier; and

• who lack literacy. TABE may be utilized online or as hard copies of the TABE testing materials. If hard copies of the TABE test are used, the Workforce Center Contractor will be responsible for purchasing all needed testing materials. TABE testing materials purchased by the Workforce Center Contractor may be funded through the Choices program allocations or any other available/eligible program funds. ACTIONS REQUIRED: As a part of the Choices customer’s initial assessment, the Workforce Center Contractor staff shall conduct a literacy assessment using the TABE or SUPERA, as applicable, adhering to this policy and the Choices Procedures for Administering the Test of Adult Basic Education. Workforce Center Contractor will also comply with the Choices Procedures for Administering the Test of Adult Basic Education outlining data entry/documentation, coordination with Adult Education and use in job search/job placement.

RELATED POLICIES/RESOURCES: 40 TAC, Chapter 811 “Choices.” §811.22 “Assessment.” Texas Workforce Commission, Choices Guide. Section A-403: “Time Limited Benefits.” Texas Workforce Commission, Choices Guide. Section B-305: “Literacy Assessment.” INQUIRIES: Please contact [email protected] ____________________________________ ____________________________________ Approved by Reviewed by Mickey Hillock Board Chair Workforce Solutions for North Central Texas




Agenda Item #3o – Board Policy on Timely and Reasonable Attempts

Background: Workforce Solutions for North Central Texas (WSNCT) Board requires the Workforce Center Contractor make timely and reasonable attempts to contact mandatory Choices participants, sanctioned families and conditional applicants prior to initiating a penalty for failure to comply with work requirements, or upon date of discovery of noncompliance.

The purpose of making a reasonable attempt contact is to determine the participant’s reason for noncompliance and whether good cause exists; and if good cause does not exist, to inform the mandatory participant of:

• the violation,

• the right to appeal, and

• procedures necessary to demonstrate cooperation. The WSNCT Board has established a local timeframe of 24 hours (one business day) for the Workforce Center Contractor to take appropriate action toward noncompliant mandatory Choices participants.

Information: The Workforce Center Contractor must use the Choices participant’s preferred method of contact for all timely and reasonable attempts. Workforce Center Contractor staff must use one or more of the following methods of preferred contact when making a reasonable attempt prior to initiating a penalty:

• Outreach or notification appointment letter which contains the timely and reasonable attempt information identified above;

• Home or site visit to make personal contact with the Choices participant;

• Telephone call to make personal contact with the Choices participant; or

• An email containing the required timely and reasonable attempt information sent to the Choices participants personal email account.

Exceptions to making personal or phone contact with the participant during a reasonable attempt may be made in such extraordinary circumstances as the participant being hospitalized, incarcerated, etc. In such cases, personal or phone contact with an immediate relative (e.g. parent, sibling, spouse) may provide satisfactory documentation of a reasonable attempt.

Recommendation:

The Workforce Development Committee recommends the Workforce Board of Directors approve the proposed policy that requires the Workforce Center Contractor’s continued use of the Board established timely and reasonable attempts timeframe and preferred methods to contact mandatory Choices participants, sanctioned families and conditional applicants prior to initiating a penalty.


Attachment: Proposed Board Policy on Timely and Reasonable Attempts.




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Policy Name: Description: Timely and Reasonable Attempts Methods for ensuring timely and reasonable

attempts to contact Choices participants




DEFINITIONS: Appropriate Action: One of the following actions taken by Workforce Contractor staff within 24 hours of the date of noncompliance or date of discovery of noncompliance:

• Reschedule appointment (participant missed appointment due to good cause);

• Determine good cause (participant failed to respond to outreach or failed to participate due to good a cause reason);

• Initiate sanction (participant failed to respond to outreach or failed to participate without good cause); or

• Enter participation hours and verification [staff enters customer participation hours and verification into The Texas Workforce Information System of Texas (TWIST) as appropriate for ongoing compliance].

Preferred Method of Contact: A participant’s designated preferred method to be contacted by Workforce Solutions Contractor staff. Reasonable Attempt: Workforce Center Contractor staff taking one or more appropriate actions to attempt contacting a mandatory Choices participant, sanctioned family or conditional applicant prior to initiating a penalty for failure to participate, noncompliance or noncooperation. Timely: Workforce Center Contractor staff taking appropriate action within 24 hours (one business day) of the noncompliance date or date of discovery of noncompliance. POLICY STATEMENT: Workforce Solutions for North Central Texas (WSNCT) Board requires Workforce Center Contractor staff make timely and reasonable attempts to contact mandatory Choices participants, sanctioned families and conditional applicants prior to initiating a penalty for failure to comply with work requirements, or upon date of discovery of noncompliance. The purpose of making a reasonable attempt contact is to determine the participant’s reason for noncompliance and whether good cause exists; and if good cause does not exist, to inform the mandatory participant of:

• the violation,

• the right to appeal, and

POLICY NUMBER:





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• procedures necessary to demonstrate cooperation. Workforce Center Contractor staff must use the participant’s preferred method of contact for all timely and reasonable attempts. Workforce Solutions for North Central Texas has established a local timeframe of 24 hours (one business day) for Workforce Contractor staff to take appropriate action toward noncompliant mandatory Choices customers. ACTIONS REQUIRED: The Workforce Center Contractor must operate within the statewide established seven (7) calendar day timeframe for timely and reasonable attempts. Workforce Center Contractor staff must use one or more of the following methods of preferred contact when making a reasonable attempt prior to initiating a penalty:

1. Send Outreach or Notification Appointment Letter. All initial outreach/notification appointment letters for mandatory Choices participants must contain the following timely and reasonable attempt information:

a. the violation; b. right to appeal, and c. procedures to demonstrate cooperation.

2. Conduct a Home Visit (or Site Visit). Personal contact with the Choices participant during the home or site visit is required in order to qualify as a reasonable attempt.

3. Telephone Contact. Phone contact must be made with the Choices participant in order to qualify as a reasonable attempt.

4. Email Contact. Contact may be made with the Choices participant via email correspondence sent to a personal email account. Workforce Center Contractor staff must ensure the email correspondence contains the required reasonable attempt language and that a form signed by the customer is on file designating email as a preferred method of contact.

Exception to methods 2 and 3 above may be made in such extraordinary circumstances such as the participant being hospitalized, incarcerated, etc. In such cases, personal or phone contact with an immediate relative (e.g. parent, sibling, grandparent, spouse) may provide satisfactory documentation of a reasonable attempt. Workforce Center Contractor staff must require participants to designate at least one preferred method of contact. A customer’s signed Preferred Method of Contact Form must be remain in the case file; along with documenting the method of preferred contact in TWIST counselor notes. The signed Preferred Method of Contact Form can be used during appeals hearings. Outreach vs. Ongoing Participants: What constitutes a reasonable attempt contact may vary as it relates to mandatory Choices eligibles unresponsive to outreach compared to mandatory Choices participants actively engaged in Choices activities, but fail to comply or meet participation requirements. Workforce Center Contractor staff must adhere to the following when initiating reasonable attempts and/or sanctions for outreached and ongoing Choices customers:





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For Mandatory Choices customers who were ‘Outreached’, but did not respond:

A second outreach letter is not required. If the mandatory customer fails to respond to the initial outreach letter, Workforce Contractor staff must initiate sanction within 24 hours (one business day), using the missed appointment date as the noncompliance decision date. All outreach letters must contain the required timely and reasonable attempt information.

For Mandatory Choices customers who were outreached, but missed the Orientation Appointment due to a good cause reason:

If appropriate, a second outreach letter may be sent to reschedule the orientation appointment, if Workforce Contractor staff determines the customer has good cause. Workforce Center Contractor staff must enter the good cause determination into TWIST within the 24 hour period (one business day).

For Mandatory Choices participants, sanctioned families, and conditional applicants who were actively engaged in Choices activities, but failed to participate as scheduled:

A reasonable attempt contact must be made to inquire about the status and/or reason for the ongoing participant’s failure to participate. If during the reasonable attempt process Workforce Contractor staff determines the ongoing participant has good cause or obtains required verification, then Workforce Center Contractor staff must enter the good cause or participation hours and verification into TWIST within 24 hours (one business day) of the decision. If during the reasonable attempt process, Workforce Contractor staff is not able to determine good cause or obtain verification of participation, sanction must be initiated within seven (7) calendar days using the participant’s initial date of noncompliance.

Timely and reasonable attempts must be made:

• When mandatory TANF Recipients do not respond to Choices outreach; the initial outreach letter will serve as the reasonable attempt contact;

• When mandatory Choices participants who are actively engaged in Choices activities fail to comply with or meet program requirements;

• Upon discovery of noncooperation during the one month demonstrated cooperation period for sanctioned families; and

• When conditional applicants fail to demonstrate cooperation four (4) consecutive weeks. Sanction Initiation: The Health & Human Services Commission (HHSC) must be notified, via TWIST of mandatory Choices participants’ noncompliance to work requirements. Workforce Center staff must notify HHSC by submitting the Notification of Noncooperation, or entering good cause, as early as possible within the same month in which the noncooperation, or good cause, occurs. HHSC requires sanctions to be entered no later than the 5th of the month, following the month noncooperation occurred; otherwise, the demonstrated cooperation period will not occur until the following month.





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Workforce Center staff must adhere to the following for mandatory Choices participants, sanctioned families, or conditional applicants who fail to cooperate with work requirements:

• If good cause is determined during the reasonable attempt contact, Workforce staff must ensure mandatory Choices participants are not sanctioned for failing to meet work requirements and Workforce Center Contractor staff must enter the good cause reason into TWIST within 24 hours (one business day) of the decision.

• If sanction is initiated and the mandatory participant goes on to make up missed hours, or submits verification of participation, and meets participation requirements for the month, the sanction (penalty) request should then be rescinded through the TWIST penalty interface as “initiated in error.”

Workforce Contractor staff must use the uniformly developed log/form to track and maintain a list of all initiated penalties to ensure initiated sanctions are being acted upon by HHSC in a timely manner. The Workforce Center Contractor must adhere to all requirements of this policy. Workforce Contractor Management must ensure local procedures are developed, as needed, and all appropriate staff receive a copy of this policy for immediate implementation. RELATED POLICIES/RESOURCES: 40 TAC, Chapter 811 “Choices.” §811.14 “Noncooperation.” Texas Workforce Commission, Choices Guide. Section B-803: “Timely and Reasonable Attempt for Failure to Meet Participation Requirements.” INQUIRIES:





Agenda Item #3p – Board Policy on Application of Supportive Services

Background: Workforce Solutions for North Central Texas (WSNCT) Board provides supportive services to eligible Choices and SNAP E&T program participants, to address barriers to employment and support participation in pre- and post-employment service activities. WSNCT Board requires Workforce Center Contractors to adhere to local supportive services policies and procedures to ensure consistency in the areas of eligibility, assessment, provision, distribution, coordination, termination, and monitoring of Choices and SNAP E&T Program supportive services, in compliance with federal and state regulations regarding supportive services and to safeguard against the misuse of program funds. The provision of Workforce-funded supportive services to Choices and SNAP E&T participants must be based upon individual program policy and availability of program funds. Workforce supportive services must be provided to participants most in need whenever funding is limited. Information: The WSNCT Workforce Center Contractor shall provide support services to mandatory Choices and voluntary exempt SNAP E&T participants meeting program participation requirements. Supportive services are provided to eligible participants only if they are reasonable, necessary and directly related to participation in program activities. With the exception of transportation and childcare, all other supportive services must not exceed $2,500 per participant per Board Contract Year (BCY). Considerations to exceed the maximum yearly amount are case-by-case. The WSNCT Workforce Center Contractor must create internal policies and procedures in compliance with Board policy and procedures for the assessment, authorization, administration and termination of support services, including transportation and child care.

Recommendation: The Workforce Development Committee recommends the Workforce Board of Directors approve the proposed policy that requires continued provision of supportive services by the Workforce Center Contractor to eligible Choices and SNAP E&T Program participants. It is further recommended that the maximum yearly cap of $2,500 per participant per BCY remain in force.


Attachment: Proposed Board Policy on Application of Supportive Services.




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Policy Name: Description: Application of Supportive Services Local guidance in authorizing supportive service

payments to Choices and SNAP E&T program participants needing assistance.

Date of Approval: Revision History: Previous Policy Number: CE-WR 10-07-01,

CE-WR 01-12-02, and CE-WR 03-02-03


Policy Topic: Administering Department: Choices and SNAP E&T Operations

DEFINITIONS: Conditional Applicant: an adult or teen head of household who left Temporary Assistance for Needy Families (TANF) in a sanctioned status, but who is reapplying for TANF assistance that must demonstrate cooperation with Choices program requirements for four consecutive weeks. Exempts: a TANF recipients who is a volunteer Choices participant, but not required to participate in program activities. Good cause: a determination made by Workforce Solutions Office staff that a mandatory work registrant’s lack of participation is warranted by illness, court appearance, no available transportation, etc. Fidelity Bonding: service designed to eliminate bonding as a barrier to employment and alleviate employer concerns about hiring at-risk, job applicants. Former TANF recipient: an adult or teen head of household who no longer receives TANF assistance because of employment. Immediately: within 24 hours. Mandatory: a TANF recipient who is required to participate in Choice Program Services. Program Eligible: qualifying for Choices, or Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), based upon individual program rules and regulations. Sanctioned Family: an adult or teen head of household who must demonstrate cooperation for one month to have TANF cash assistance reinstated. Supportive Services: allowable program services intended to provide assistance in relieving circumstances that would otherwise cause additional barriers to program participants obtaining or retaining employment which leads to long term self-sufficiency.

POLICY NUMBER:





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POLICY STATEMENT: Workforce Solutions for North Central Texas (WSNCT) Board provides supportive services to eligible Choices, and SNAP E&T program participants, to address barriers to employment and support participation in pre- and post-employment service activities. Supportive services are provided as assessed necessary and reasonable, subject to availability of funding. With the exception of transportation and child care, all other supportive services may not exceed $2,500 per participant per Board Contract Year (BCY). Considerations to exceed the maximum yearly amount are case-by-case. The provision of Workforce-funded supportive services must be based upon individual program policy and availability of funds. Workforce supportive services must be provided to participants most in need whenever funding is limited. WSNCT Board will terminate support services, including child care, when Choices Participants fail to participate as required without good cause.

I. Choices Program Guidelines The following participants, as defined in the Choices Guide, may be determined eligible for supportive services under Choices program regulations:

• Choices Program Participants,

• TANF Applicants,

• Former TANF Recipients,

• Conditional Applicants, and

• Sanctioned Families.

The above mentioned Choices customers may receive necessary and appropriate supportive services, including:

• Commission-funded child care,

• Transportation assistance,

• Work-related expense stipends,

• GED credential testing payments, including testing and costs associated with issuance of certificate,

• Individual Savings Plans (ISPs) or Individual Development Accounts (IDAs),

• Employment Incentives or Stipends, and

• Non-recurrent short term assistance.

Relocation assistance may be provided as a non-recurrent, short-term assistance only if the customer is relocating within the Workforce Development Area, determined eligible and meeting work requirements.

II. SNAP E&T Guidelines





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The Workforce Center Contractor may provide support services to mandatory work registrants and voluntary exempt SNAP E&T participants if they are reasonable, necessary and directly related to participation in program activities and are meeting the participation requirements. SNAP E&T participants who enter full-time or part-time unsubsidized employment may receive supportive services for up to ninety (90) days to assist with employment retention. The Contractor staff must adhere to state regulations and Board policies when providing these support services. Eligible SNAP E&T participants may receive the following allowable supportive services via initial payments or reimbursements:

• Transportation expense stipends;

• Work-related expense stipends;

• Training or education-related expense stipends such as GED test payments, uniforms, books, materials, or other necessary equipment needed for training;

• Clothing needed for interviewing or employment;

• Licensing and bonding fees;

• Eyeglasses and eye exams (not covered by Medicaid);

• Housing assistance; and

• Child care assistance (SNAP E&T General Population only). III. Supportive Services

(a) Child Care for Choices Eligibles and SNAP E&T General Population

The following categories of child care may be provided to eligible Choices and SNAP E&T participants as allowed by program rules:

• Transitional child care,

• Choices child care,

• TANF Applicant child care, or

• SNAP E&T child care. The following conditions apply to the provision of child care services to program participants:

• Sanctioned Families and Conditional Applicants may receive Choices funded child care if needed to participate in Choices-related activities during the demonstrated cooperation period and until Health and Human Services Commission (HHSC) re-determines TANF eligibility. Participants must continue to meet all program participation requirements to continue receiving supportive services.

• Conditional Applicants who obtain employment, but not yet had eligibility re-determined by HHSC, may receive TANF Applicant funded child care.

• TANF Applicants may receive TANF Applicant funded child care up to 45 days only if the Applicant agrees to participate in Choices program early engagement activities such as job search, job readiness, employment, etc., pending TANF certification. Participants receiving TANF Applicant child care should not exceed the 45-day timeframe from date of application.





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• Former TANF Recipients who were denied TANF because of earnings within the last six (6) months and are not eligible for other funded child care, may be provided Choices-funded child care if needed to retain employment. Former TANF Recipients must continue to meet regular Choices participation requirements to be eligible for child care services.

• Child care must be discontinued immediately upon determination program requirements are not

being met.

(b) Transportation Assistance for Choices and SNAP E&T Transportation assistance may be provided as:

• bus passes,

• mileage stipends or reimbursements as gas cards or checks, or

• chartered transportation services for group activities,

• basic cash allowance provided specifically for reimbursement for past or anticipated future transportation expenses,

• toll road charges,

• car pools,

• taxicab services,

• purchase of rider slots/vouchers on public or private transit systems,

• contracts with private entities (i.e. transit providers of shuttle, bus or can services); or

• Job Access and Reverse Commute (JARC) projects;

(c) Work-related Expenses for Choices and SNAP E&T Work-related expenses for Choices and SNAP E&T participants may include:

• tools,

• uniforms,

• equipment,

• transportation,

• car repairs (proof of vehicle ownership required),

• housing or moving expenses, and

• cost of vocationally required examinations or certificates, including GED tests and certificates.

Work-related expenses for employed SNAP E&T participants may not extend beyond the ninety (90) day job retention period. Authorization to purchase any firearm(s) and/or ammunition is strictly prohibited, regardless of training type, such items are not allowable.

(d) Vehicle Maintenance and Repairs for Choices and SNAP E&T

Vehicle maintenance and repairs are allowable work-related services for Choices and SNAP E&T participants, however, these services must be provided on a limited, case-by-case basis. All vehicle





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maintenance and repair services are limited to the $2,500.00 cap per BCY. Procurement is required for the provision of automobile and maintenance repair related services. Customers requiring vehicle maintenance and/or repair services must demonstrate vehicle ownership and obtain prior approval through the Workforce Center Contractor’s pre-established processes before payments can be made. Proof of vehicle ownership may consist of the vehicle title, vehicle registration, loan statements, etc. Payments for vehicle maintenance and repairs may also be provided for third-party vehicles only if prior approval is received through appropriate Workforce Center staff with the participant’s submission of all supporting documentation. Supporting documentation includes:

• A copy of supporting third-party ownership documentation;

• A signed statement by the third-party owner indicating the customer has use of the vehicle for employment-related purposes; and

• A Hold Harmless Agreement signed by the vehicle owner. Consideration of reimbursements for vehicle maintenance and repairs require itemized, or detailed, receipts. Pre-payments for a participant’s vehicle repairs are not allowed. All vehicle maintenance and repairs must be made at legitimate automobile repair shops, preferably Automotive Service Excellence (ASE) certified. Workforce Center Contractor staff should inform participants of preference to use ASE certified shops or mechanics. Financial Manual for Grants and Contracts (FMGC) requirements apply. The participant’s auto insurance premium must be paid monthly to qualify for auto insurance payment and is subject to availability of funds. Yearly premium payments are not allowed. No bid or procurement is required for an auto insurance payment. TANF/Choices funds to provide allowable transportation shall be provided to former TANF recipients receiving post-employment or job retention services to:

• foster career advancement; and

• assist in preventing former TANF recipients from returning to TANF cash assistance.

For Choices Program Participants Only:

• Costs associated with vehicle ownership and maintenance may also include the following without the need for procurement: license plates, permits, vehicle registrations, tags, titles, title transfers, and auto insurance for one primary vehicle used for transportation by the Choices participant. Payments for the aforementioned costs, should be made directly to the vendor. Notices received via mail from the vendor or state for renewals or licenses may suffice as an invoice.

• The Workforce Center Contractor my contract with private organizations or services to refurbish previously owned vehicles.

• Financial assistance/support through loans or grants enabling participants to lease of purchase a vehicle to travel to/from work or work-related activities are allowable.

(e) Emergency Support for Choices and SNAP E&T





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The Workforce Center Contractor may provide emergency support services such as housing, rent, and utilities assistance to eligible Choices and SNAP E&T participants for a short-term, non- recurring emergency. Emergency support services must be considered and provided on a very limited, case-by-case basis based on documented participant need and availability of program funds. * *The provision of a regular, re-occurring, pre-existing payment will only be made if a customer can clearly demonstrate a change in economic status preventing the paying of the bill and prior approval is received through the Workforce Center Manager or other established processes. In the event of such a payment, the Workforce Center Contractor staff and customer must develop a plan to enable the customer to resume making future payments in a timely fashion. Late fees may be included in the request for payment. No deposits will be paid toward rent or utilities.

(f) Non-Emergency Assistance for Choices and SNAP E&T

The Workforce Center Contractor may provide non-emergency assistance, including late fees, to eligible Choices and SNAP E&T participants may be provided for short-term, non-reoccurring situations which may impact the participant’s ability to fully participate in scheduled program activities. Non-emergency assistance must only be provided to customers determined eligible and meeting work requirements, and must be considered and provided only on a very limited case-by-case basis dependent upon documented participant need and availability of program funds.

(g) GED Payments for Choices and SNAP E&T The Workforce Center Contractor may provide GED testing payments directly to an authorized GED Test Center and/or Texas Education Agency (TEA) on behalf of the Choices and SNAP E&T participant if alternate resources are not available. Participants must be meeting all program participation requirements.

(h) Relocation Assistance and Health Services for Choices and SNAP E&T Payments for health and medical services and relocation assistance (outside of the WDA) are not allowable program expenses. ACTIONS REQUIRED: WSNCT requires Workforce Center Contractors to adhere to local supportive services policies and procedures to ensure consistency in the areas of eligibility, assessment, provision, distribution, coordination, termination, and monitoring of Choices and SNAP E&T Program supportive services, in compliance with federal and state regulations regarding supportive services and to safeguard against the misuse of program funds. The Workforce Center Contractor must create internal policies and procedures in compliance with this policy, and the accompanying procedures, Choices and SNAP E&T Supportive Services Guidelines.

I. Eligibility The Workforce Center Contractor staff must follow the Choices and SNAP E&T Supportive Services Guidelines for determining eligibility for support services.

II. Coordination of Services





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The Workforce Center Contractor must work in conjunction with other local service providers, as available, when assessing the need for and provision of Choices and SNAP E&T participant support services. The coordination of services and referrals to local service providers ensures the appropriate utilization of resources from all available sources.

III. Program Guidelines

(a) Choices

The Workforce Center Contractor must provide support services, if needed, to eligible Choices participants to address barriers to employment or support participation in allowable program services and/or activities.

(b) SNAP E&T The Workforce Center Contractor must provide support services to SNAP E&T participants if they are meeting participation requirements in the following allowable activities:

• Job search,

• Vocational training,

• Non-vocational education,

• Work experience, and

• Workfare [Able-Bodied Adults Without Dependents (ABAWDs) only]. The Workforce Center Contractor must make hiring incentives, such as Fidelity Bonding, available to employers.

IV. Supportive Services

(a) Child Care for Choices Eligibles and SNAP E&T General Population

The Workforce Center Contractor must provide Child Care support services to Choices eligibles and SNAP E&T general population participants, mandatory or exempt, if needed, and alternative resources are unavailable. Child care may also be provided to eligible program participants to attend the Employment Planning Sessions (EPS). Workforce Contractor staff shall determine/authorize Choices and SNAP E&T participant eligibility for child care. Workforce Contractor program staff must verify the Choices and/or SNAP E&T participant’s initial and ongoing eligibility for child care services and only provide child care services to participants as specified in 40 TAC, Chapter 809 “Child Care Services.”

(b) Transportation Assistance for Choices and SNAP E&T

The Workforce Center Contractor must provide transportation assistance support services, if needed, to enable eligible Choices and SNAP E&T participants to work, attend and/or participate in allowable program activities, if alternative transportation resources are not available.





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The Workforce Center Contractor must abide by all Financial Manual for Grants and Contracts (FMGC) regulations regarding procurement of services, including the provision of chartered transportation services. No procurement is required for the provision of bus passes, or mileage stipend or reimbursements. The Workforce Center Contractor must also:

• ensure transportation and related transportation services support and promote job preparation and work;

• evaluate the customer’s need for initial and ongoing transportation assistance at intake or initial assessment and periodically throughout the customer’s participation period.

• utilize the most economical means of transportation assistance to meets the participant’s needs (i.e. personal or family vehicle, public transportation, car pool, taxi cab, etc.).

• establish internal procedures for processing transportation assistance request payments and requests for other transportation related services for eligible participants.

(c) Work-related Expenses for Choices and SNAP E&T

The Workforce Center Contractor must provide work-related expense payments, when necessary and other resources are unavailable, for Choices and SNAP E&T customers to accept or retain specific and verified job offers paying at least the current federal minimum wage. The Workforce Center Contractor must adhere to all FMGC regulations regarding the procurement of services and/or providers of services. It is not necessary to procure for work-related expenses.

The Workforce Center Contractor shall establish local procedures through which work-related materials can be recovered from participants should it be deemed necessary.

(d) Vehicle Maintenance and Repairs for Choices and SNAP E&T

The Workforce Center Contractor must adhere to all FMGC requirements regarding the provision of vehicle maintenance and repair services.

V. Documentation

The Workforce Center Contractor must maintain all books, documents, papers, receipts, accounting records, on-line transaction records, and any other evidence of costs reported and/or charged to TANF/Choices and SNAP E&T program funds. All materials/documents must be retained at the Workforce Contractor’s administrative office and/or the Workforce Center of origination during the contract period and for four (4) year from the date of final payment and made available for inspection for the purpose of conducting audits, examinations, excerpts, and transcriptions by TWC, the WSNCT Board and/or any of its authorized representatives.

VI. Termination of Support Services The Workforce Center Contractor shall adhere to the following guidelines when terminating support services for participant noncompliance with Choices participation requirements:





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• Workforce Center Contractor staff must immediately discontinue all support services (e.g. transportation, child care, etc.) upon a determination of failure to meet work requirements by Choices Participants without good cause;

• Workforce Center Contractor staff must immediately notify Child Care Services (CCS) of the Choices participant’s failure to meet work requirements without good cause; and

• Upon notification from Workforce Center Contractor staff, CCS must notify the child care provider that services are terminating due to the participant’s failure to meet Choices program work requirements.

RELATED POLICIES/RESOURCES: 40 TAC, Chapter 811 “Choices.” §809.45 “Choices Child Care.” 40 TAC, Chapter 811 “Choices.” §811.16 “Good Cause for Choices Participants.” 40 TAC, Chapter 811 “Choices.” §811.61 “Support Services” Texas Workforce Commission, Choices Guide. Section B-306: “Assessment of Supportive Services Needs.” Texas Workforce Commission, Choices Guide. Section B-700: “Supportive Services.” Texas Workforce Commission, Supplemental Nutrition Assistance Program Employment and Training Guide. Section B-200: “Supportive Services.” Texas Workforce Commission, WD Letter 27-10: “Local Workforce Development Board Transportation Policies to Safeguard against the Misuse of Funds.” INQUIRIES: Please contact [email protected] ____________________________________ ____________________________________ Approved by Reviewed by Mickey Hillock Board Chair Workforce Solutions for North Central Texas




Agenda Item #4 – Workforce Committee Reports

a. Executive Committee – Mickey Hillock No Report

b. Oversight and Accountability Committee – Catherine Tietjen

Discussion, Consideration, and Possible Action Regarding:

1. FY2016 Financial Update

2. Performance Report

c. Workforce Development Committee – Elaine Zweig No Report

d. Strategic Leadership and Business Development Committee – Kenny Weldon

Discussion, Consideration, and Possible Action Regarding:

1. Tri-Agency Strategic Planning Meeting Update

2. Career Pathways Position Update

3. Quality Texas Site Visit and Next Steps

4. Skills Development Fund Update

5. Strategic Plan Update

EXECUTIVE SUMMARY

April 2016

Workforce Board, Staff, and Centralized Functions As of April (seventh month of FY 2016) the Board’s expenditures are approximately 10.6%, or $1.1 million below established benchmarks for this point of the fiscal year. Staffing Update A portion of the lower than anticipated expenditure levels are attributable to the personnel costs. These costs (salaries, fringe, and indirect costs) are approximately 9.3% or $492,000 behind April targets. This is primarily due to the following:

Date Date Total Months

Position Vacant Filled Vacant in FY

2016 Workforce Research Specialist 10\01\15 Open 7.1 Early Childhood Specialist 10\04\15 Open 7.0 Business Development Liaison (7) 12\1\15 Open 26.1 Sr. Operations Specialist 10\01\15 10\04\15 .1 Workforce Facilities Coordinator 10\01\15 11\30\15 2.0 Workforce Policy Analyst (Intern) 10\01\15 10\05\15 .1 Total 42.4

In addition to the above, the RIS (technology) group is approximately 18.0% behind established targets due to technology staff charging their labor to the Board at a lower rate than anticipated. Child Care Quality Improvement The Board approved $1.5 million within the FY 2016 budget to provide professional development training, equipment, and materials for selected child care staff and child care centers located within the Board’s fourteen (14) county region. This budget was comprised of approximately $1.1 million of FY 2016 funds and $394,000 of FY 2015 carry over funds. As of April 2016, these expenditures were approximately 39.9% or $582,000 behind established targets. Over one half of the low expenditures is due to $394,000 of FY 2015 quality funds being carried over into FY 2016 in anticipation of unspent FY 2015 quality projects being completed within the first month (October) of FY 2016.

Only approximately $77,000 of these carry over funds were expended in FY 2016. More quality projects were completed by the end of FY 2015 than anticipated creating less of a need for carry over funds during FY 2016. The unused FY 2015 quality carry over budget amount, approximately $317,000, is being evaluated by staff to determine other child care projects that could be completed during FY 2016 which would utilize the carry over funding. The approximate $1.1 million of FY 2016 child care quality improvements funds is anticipated to be expended prior to September 30, 2016. Special Projects Update $580,000 of special projects were approved for the FY 2016 budget which are currently on target. Specific project details include the following:

• Leasehold Improvements-$80,000 ($728 expended through April.) – Board staff are currently reviewing the workforce centers to determine which ones will utilize the funding for various types of improvements.

• Document Management System-$400,000 ($131,647 expended through April)-DocuNav is currently in the process of automating the three (3) child care process workflows (including the automation of the related forms) they were contracted to develop and implement. They are projected to complete this process by the end of June. Selected Board staff are simultaneously automating the child care forms that will be captured within the balance of the child care workflow processes. DocuNav will provide additional training to the Board staff to enable them to automate the balance of the workflow processes. All of the child care processes are projected to be automated by the end of December 2016.

• Website Redesign-$45,000 ($0 expended through April) - This project is currently under review.

• Instructional YouTube Video-$55,000 ($0 expended through April)-BrandEra, the Board’s selected marketing firm, is in the process of developing the video and it’s currently anticipated that it will be completed by the end of June 2016.

Workforce Center Contractor As of April (seventh month of ResCare’s contract) expenditures are behind established targets for the 3rd quarter of FY 2016 by approximately 5.3% or $2.9 million. Below is a summary of grant noteworthy information:

• Child Care (Direct Care and Local Match) - Expenditures are currently behind established targets by approximately 7.2% or $2.7 million (Targets are currently established at 88% by September 30, 2016). ResCare staff are currently in the process of increasing child enrollments. The wait list for child care has been reduced from over 3,000 children to 0. ResCare Expenditures are currently projected to total approximately $32.1 million by the end of FY 2016 leaving a

remaining balance of $6.1 million. The carryover will be primarily utilized to fund the approximate 6,500 children projected to be enrolled as of October 1, 2016.

• WIOA –Expenditures are currently ahead of established targets by approximately .49% or $35,000. Due to the situation in which FY 2017 WIOA funds from TWC are projected to decrease over 19% or approximately $2.1 million, Board staff have communicated to ResCare that FY 2016 third and fourth quarter expenditure targets related to this funding will be relaxed. Any FY 2016 funding balances will be used in FY 2017 to help offset budget decreases.

The Board staff will closely monitor expenditure rates of both the Board and its workforce service delivery contractor for the balance of FY 2016. Board staff will work diligently with our workforce contractor, ResCare, to ensure that the workforce programs are operating as effectively and efficiently as possible.

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STATEMENT OF GRANT EXPENDITURE SUMMARY

Contract to Date

# Funding Source Budget% of FY BUDGET

Total Expend.

% Expended

TWC Target % Difference

FY 2016 Grants

1 CHILD CARE 40,027,155 69.59% 15,529,657 38.80% 55.14% (16.35)%

2 WIOA 11,330,832 19.70% 7,102,053 62.68% 66.67% (3.99)%

3 SNAP 1,155,531 2.01% 915,038 79.19% 52.50% 26.69%

4 TANF 3,568,787 6.20% 1,634,799 45.81% 53.23% (7.43)%

5 RESOURCE ADMINISTRATION GRANTS 836,562 1.45% 372,756 44.56% 53.58% (9.03)%

6 TAA 519,357 0.90% 137,724 26.52% 52.50% (25.98)%

7 OTHER 78,653 0.14% 8,720 11.09% 58.08% (47.00)%

Total FY 2016 Grants 57,516,877 100.00% 25,700,748 44.68% 57.08% (12.40)%

FY 2015 Grants

8 CHILD CARE 36,809,133 68.00% 36,371,680 98.81% 99.49% (0.68)%

9 WIOA 11,931,636 22.04% 11,619,934 97.39% 98.87% (1.49)%

10 TANF 3,400,899 6.28% 3,387,668 99.61% 100.00% (0.39)%

11 RESOURCE ADMINISTRATION GRANTS 728,396 1.35% 719,759 98.81% 100.00% (1.19)%

12 TAA 1,156,701 2.14% 631,431 54.59% 100.00% (45.41)%

13 Other 106,432 0.20% 62,532 58.75% 88.83% (30.07)%

Total FY 2015 Grants 54,133,197 100.00% 52,793,004 97.52% 99.38% (1.86)%

FY 2012 Grants

14 DEPARTMENT OF LABOR \ H1-B 4,991,839 100.00% 4,497,280 90.09% 100.00% (9.91)%

TOTAL FY 2012 GRANTS 4,991,839 100.00% 4,497,280 90.09% 100.00% (9.91)%

TOTALS 116,641,913 100.00% 82,991,033 71.15% 78.55% (7.40)%

Child Care Local Match

25,214 819822.00%

7,879 1692197.00%

9,004 3415926.00%

117,776 6306.00%

y

behind WIA #VALUE! WNi's child care

majority of its The Board

The Board

#VALUE! 5934251.00%

April 30, 2016

4,868,574 27,670,148

5,431,428 27,037,582

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BOARD BUD. $10,300,002TARGET 57.86%

CONT. BUD. $54,707,730TARGET 56.08%

AprilEXPENDITURE SUMMARY

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Contractor Exp. Summary

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State Targets

1st 2nd 3rd 4th End of Grant Funding SourceBeginning

Date Ending Date Budget% of Total FY

Budget Total Expend. Balance % Expended TWC Target % Difference

Fiscal Year 2016

1 22.50% 45.00% 67.50% 100.00% 100.00% CHILD CARE DIRECT CARE 10/01/15 10/31/16 28,843,722 50.15% 11,939,331 16,904,391 41.39% 52.50% (11.11)%

2 20.00% 40.00% 60.00% 80.00% 100.00% CHILD CARE LOCAL MATCH 10/01/15 12/31/16 6,857,099 11.92% -960 6,858,059 -0.01% 46.39% (46.40)%

3 100.00% 100.00% 100.00% 100.00% 100.00% CHILD CARE DFPS 09/01/15 08/31/16 3,100,866 5.39% 3,100,866 0 100.00% 100.00% 0.00%

4 25.00% 50.00% 75.00% 100.00% 100.00% CHILD CARE QUALITY 10/01/15 10/31/16 1,015,428 1.77% 416,839 598,589 41.05% 53.54% (12.48)%

5 25.00% 50.00% 75.00% 100.00% 100.00% CHILD CARE ATTENDANCE AUTOMATION SERVICE 10/01/15 11/30/16 210,040 0.37% 73,581 136,459 35.03% 49.77% (14.73)%

6 40.00% 60.00% 80.00% 100.00% 100.00% WIOA Youth 07/01/15 06/30/17 3,667,367 6.38% 2,459,220 1,208,147 67.06% 66.67% 0.39%

7 40.00% 60.00% 80.00% 100.00% 100.00% WIOA Adult 07/01/15 06/30/17 3,359,516 5.84% 2,191,848 1,167,668 65.24% 66.67% (1.42)%

8 40.00% 60.00% 80.00% 100.00% 100.00% WIOA Dislocated 07/01/15 06/30/17 4,199,764 7.30% 2,424,505 1,775,259 57.73% 66.67% (8.94)%

9 50.00% 75.00% 80.00% 100.00% 100.00% WIOA Rapid Response 07/01/15 06/30/17 104,185 0.18% 26,479 77,706 25.42% 66.67% (41.25)%

10 22.50% 45.00% 67.50% 100.00% 100.00% SNAP 10/01/15 09/30/16 1,155,531 2.01% 915,038 240,493 79.19% 52.50% 26.69%

11 22.50% 45.00% 67.50% 100.00% 100.00% TANF/CHOICE 10/01/15 10/31/16 3,269,759 5.68% 1,522,626 1,747,133 46.57% 52.50% (5.93)%

12 25.00% 50.00% 75.00% 100.00% 100.00% TWC RAG ISAMS 10/01/15 09/30/16 19,477 0.03% 9,762 9,715 50.12% 58.08% (7.96)%

13 22.50% 45.00% 67.50% 100.00% 100.00% EMPLOYMENT SERVICES 10/01/15 12/31/16 674,085 1.17% 285,712 388,373 42.39% 52.50% (10.11)%

14 22.50% 45.00% 67.50% 100.00% 100.00% TRADE ACT SERVICES 10/01/15 12/31/16 519,357 0.90% 137,724 381,633 26.52% 52.50% (25.98)%

15 25.00% 50.00% 75.00% 100.00% 100.00% VETERAN RESOURCE 10/01/15 09/30/16 143,000 0.25% 77,282 65,718 54.04% 58.08% (4.04)%

16 30.77% 53.85% 76.92% 100.00% 100.00% NONCUSTODIAL PARENT 09/01/15 09/30/16 299,028 0.52% 112,173 186,855 37.51% 61.27% (23.75)%

17 13.33% 26.67% 40.00% 75.00% 100.00% WORKFORCE COMMISSION INITIATIVES 10/01/15 09/30/16 78,653 0.14% 8,720 69,933 11.09% 58.08% (47.00)%

Totals 57,516,877 100.00% 25,700,748 31,816,129 44.68% 57.08% (12.40)%

Fiscal Year 2015

18 100.00% 100.00% CHILD CARE DIRECT CARE 10/01/14 10/31/15 29,122,644 53.80% 29,122,113 531 100.00% 100.00% (0.00)%

19 100.00% 100.00% CHILD CARE LOCAL MATCH 10/01/14 12/31/15 5,901,680 10.90% 5,885,857 15,823 99.73% 100.00% (0.27)%

20 100.00% 100.00% CHILDCARE QUALITY 10/01/14 10/31/15 1,001,622 1.85% 981,552 20,070 98.00% 100.00% (2.00)%

21 47.83% 60.87% 73.91% 86.96% 100.00% INFANT AND TODDLER CAPACITY AND INCLUSION ASSISTANCE 01/01/15 12/31/16 561,462 1.04% 170,640 390,822 30.39% 66.44% (36.05)%

22 100.00% 100.00% CHILD CARE ATTENDANCE AUTOMATION SERVICE 10/01/14 11/30/15 221,725 0.41% 211,518 10,207 95.40% 100.00% (4.60)%

23 100.00% 100.00% 100.00% 100.00% 100.00% WIOA YOUTH 07/01/14 06/30/16 3,557,395 6.57% 3,557,395 0 100.00% 100.00% 0.00%

24 100.00% 100.00% 100.00% 100.00% 100.00% WIOA ADULT 07/01/14 06/30/16 3,267,076 6.04% 3,267,076 0 100.00% 100.00% 0.00%

25 100.00% 100.00% 100.00% 100.00% 100.00% WIOA DISLOCATED WORKERS 07/01/14 06/30/16 4,756,376 8.79% 4,756,376 0 100.00% 100.00% 0.00%

26 50.0% 62.5% 75.0% 87.5% 100.00% INDUSTRY-RECOGNIZED SKILLS CERTIFICATION INITIATIVE 01/06/15 12/31/16 165,277 0.31% 0 165,277 0.00% 66.21% (66.21)%

27 100.00% 100.00% TANF/CHOICE 10/01/14 10/31/15 3,400,899 6.28% 3,387,668 13,231 99.61% 100.00% (0.39)%

28 100.00% 100.00% EMPLOYMENT SERVICES 10/01/14 12/31/15 728,396 1.35% 719,759 8,637 98.81% 100.00% (1.19)%

29 100.00% 100.00% TRADE ACT SERVICES 10/01/14 12/31/15 1,156,701 2.14% 631,431 525,270 54.59% 100.00% (45.41)%

30 66.67% 83.33% 100.00% 100.00% LONG TERM UNEMPLOYMENT 01/01/15 06/30/16 106,432 0.20% 62,532 43,900 58.75% 88.83% (30.07)%

31 46.15% 69.23% 100.00% 100.00% LOCAL INNOVATION PARTNERSHIP GRANTS 07/01/15 12/31/16 110,512 0.20% 9,616 100,896 8.70% 55.37% (46.67)%

32 37.500% 56.250% 75.000% 93.750% 100.00% HIGH DEMAND JOB TRAINING PROGRAM 07/15/15 10/31/16 75,000 0.14% 29,471 45,529 39.30% 61.18% (21.89)%

Totals 54,133,197 100.00% 52,793,004 1,340,193 97.52% 99.38% (1.86)%

Fiscal Year 2012

33 43.75% 50.00% 56.25% 62.50% 100.00% DEPARTMENT OF LABOR \ H1-B 04/02/12 03/30/16 4,991,839 100.00% 4,497,280 494,559 90.09% 100.00% (9.91)%

` Totals 4,991,839 100.00% 4,497,280 494,559 90.09% 100.00% (9.91)%

Grant Totals 116,641,913 82,991,033 33,650,880 71.15% 78.55% (7.40)%

STATEMENT OF GRANT EXPENDITURES DETAIL

Contract to DateApril 30, 2016

3

STATEMENT OF GRANT EXPENDITURES DETAIL

Contract to DateApril 30, 2016

Notes

1,2,18,19 CHILD CARE DIRECT CARE\LOCAL MATCH

4 CHILD CARE QUALITY

6,7,8,9 WIA ADULT\DISLOCATED\YOUTH

10 SNAP

13,28 EMPLOYMENT SERVICES

14,29 TAA

16 NON CUSTODIAL PARENT

17 WORKFORCE COMMISSION INITIATES

21 INFANT AND TODDLER CAPACITY AND INCLUSION ASSISTANCE

26 INDUSTRY-RECOGNIZED SKILLS CERTIFICATION INITIATIVE

30 LONG TERM UNEMPLOYMENT

31 LOCAL INNOVATION PARTNERSHIP GRANT

32 HIGH DEMAND JOB TRAINING PROGRAM

This program is funding a training opportunity within Terrell I.S.D. for individuals to receive certain welding

certifications. It's currently projected that the funding should be fully expended by the end of the grant period.

This funding will be utilized by the Board during FY 2016 to assist veterans with acclimating into the job market by

coordinating on the job training programs for selected veterans. Expenditures are projected to approach closer to

targets by the 3rd quarter as the project is implemented.

Board staff allocated this funding to Ranger Jr. College to develop a curriculum that will incorporate the knowledge,

skills, and abilities utilized in the industry for the skills needed for entry-level employment in the local area for

machining. Expenditures should begin to accumulate during the 3rd quarter FY 2016 when the instructional courses

at Ranger Jr. College are projected to begin.

At the end of FY 2015 there were unspent funds of approximately $1.4 million. These carry over funds are primarily

being used for additional participant support and training services during FY 2016. ResCare has asked for

$250,000 of their current Dislocated participant budget be transferred to the Adult program where there is currently

more demand. The Board staff have approved this transfer and the contract amendment reflecting the change has

been issued. The Board has received FY 2017 WIOA funding estimates and it's currently projected that the WIOA

programs will experience a 19% or $2.1 million decrease as compared to FY 2016. Board staff have instructed

ResCare that Board contractual target percentages will be relaxed in order to allow carry over funds from FY 2016 to

help offset projected FY 2017 decreases.

Approximately $108,000 of unspent FY 2015 funds are being utilized during FY 2016 in the form of carry over to

help support various Workforce staff projects as well as additional funds available to support the approximately 49

TWC staff located within the Board's workforce centers. Expenditures should approach closer to targets by the end

of the 3rd quarter.

At the end of FY 2015 there were unspent funds of approximately $780,000. The October 2015 -December 2015

expenditures (grant ends 12\31\15) of approximately $250,000, will be utilized within FY 2016 to support additional

participant support and training services during FY 2016.

These funds have been withheld at the Board staff level primarily to provide equipment, training, and curriculum

development for selected child care centers located within the Board's 14 counties. Expenditures are projected to

approach closer to targets by the end of the 3rd quarter of FY 2016.

ResCare is currently reviewing their cost allocation methodology to determine if too much of their staff related costs

are being allocated to this funding source.

The balance of these funds will be expended on a instructional YouTube video to outreach customers by providing

tips/training sessions as well as recruiting employers for work-based training activities. This project is projected to

be completed by June 2016.

At the end of FY 2016 there were unspent funds of approximately $6.1 million. These carry over funds will primarily

be expended on additional child enrollments during FY 2016. ResCare is currently within the process of ramping up

enrollments in order to address the additional carry over funds. The wait list for child care has been reduced from

over 3,000 children to 0. ResCare is currently projecting to leave an unspent balance of approximately $6.1 million

at the end of FY 2016. These funds will primarily be utilized to fund the approximate 6,500 children projected to be

enrolled as of October 1, 2016.

TWC bundled several small contract initiatives within one contract. A portion of these will be allocated to ResCare

and a portion will be implemented by Board staff. Expenditures should begin to occur during the 3rd quarter once all

of projects are allocated between the appropriate Board staff and ResCare.

This funding source will be utilized in FY 2016 for additional child care quality activities managed at the Board staff

level. Expenditures are projected to approach closer to targets by the end of the 3rd quarter of FY 2016.

ResCare is currently reviewing their cost allocation methodology to determine if adequate staff related costs are

being allocated to this funding source.

4

Workforce Center

Contractors

Contractor

Transition

Other FY 2016

Contractors

Other FY 2016

Contractors

Other FY 2016

Contractors

Totals W\Out

Unallocated Funds

Totals With

Unallocated Funds

Operations

Special

Projects

Approved

Board Budget

Unallocated

Funds

Total Available

Board Funding ResCare WNi Terrell ISD Ranger College Dept. of Labor H1-B Total Allocation Total Allocation

10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2014 10/1/2014Grant 9/30/2016 9/30/2016 9/30/2016 9/30/2016 9/30/2016 9/30/2016 11/30/2015 9/30/2016 9/30/2016 3/31/2016 9/30/2015 9/30/2015

Child Care Direct Care 3,233,054$ 127,611$ 3,360,665$ $61,407 3,422,072$ 26,532,054$ 32,632$ 29,925,351$ 29,986,758$

Infanct \Toddler Capacity and Inclusion Assistance 561,462 561,462 561,462 0 561,462 561,462

Child Care Quality 1,015,428 1,015,428$ 1,015,428 1,015,428 1,015,428

Child Care Local Match 0 11,748,433 11,748,433 11,748,433

Child Care PRS 90,000 90,000 90,000 3,600,000 3,690,000 3,690,000

WIOA Youth 1,048,874 59,467 1,108,341 32,794 1,141,135 2,045,003 16,829 3,170,173 3,202,967

WIOA Adult 943,500 52,530 996,031 43,791 1,039,822 2,299,446 15,739 3,311,215 3,355,006

WIOA Dislocated Workers 1,176,492 68,035 1,244,526 53,001 1,297,527 3,049,230 19,553 4,313,309 4,366,310

WIOA Rapid Response 0 0 0 104,185 104,185 104,185

Industry-Recognized Skills Certification Initiative 0 165,277 165,277 165,277

Local Innovation Partnership Grants 105,518 105,518 105,518 105,518 105,518

High Demand Job Training Program 0 0 0

NCP 47,476 47,476 5,140 52,616 245,388 1,208 294,073 299,213SNAP Employment & Training 276,472 18,352 294,825 19,689 314,514 763,466 6,836 1,065,127 1,084,816

TANF/CHOICES 949,395 61,190 1,010,584 19,478 1,030,062 2,374,762 19,148 3,404,495 3,423,973

Long Term Unemployed 55,000 55,000 0 55,000 0 55,000 55,000

Trade Act Services 3,145 3,145 14,880 18,025 753,849 756,994 771,874Employment Services 155,376 112,549 267,925 52,992 320,917 461,561 729,486 782,478

Veterans Resource Administration 25,208 25,266 50,474 -1,290 49,184 93,895 144,369 143,079

Workforce Initiatives 0 0 8,453 8,453 8,453

Department of Labor\H1-B 68,768 68,768 68,768 74,963 12,037 155,768 155,768

Resource Administrations Grant - ISAMS 19,833 19,833 -356 19,477 19,833 19,477

High Demand Job Training Program 53,742 53,742 53,742

Center of the Year 0 0 0Child Care Attendance Automation 0 210,040 210,040 210,040

9,720,002$ 580,000$ 10,300,002$ 301,526$ 10,601,528$ 54,364,728$ 111,946$ 53,742$ 165,277$ 12,037$ 65,007,731$ 65,309,257$

Child Care Direct Care 1,566,596$ 29,716.72$ 1,596,313$ $12,136,572 $32,410 13,765,295$ 13,765,295$

Infanct \Toddler Capacity and Inclusion Assistance 0 0 0 0 0

Child Care Quality 615,920 0 615,920 0 615919.63 615919.63

Child Care Local Match 0 0 0 4,890,367 4,890,367 4,890,367

Child Care PRS 50,625 0 50,625 2,699,396 2,750,020 2,750,020

WIOA Youth 523,255 15,811 539,066 1,467,117 16,704 2,022,886 2,022,886

WIOA Adult 483,853 13,968 497,821 1,600,797 15,633 2,114,251 2,114,251

WIOA Dislocated Workers 515,000 18,101 533,102 2,030,116 19,415 2,582,633 2,582,633

WIOA Rapid Response 26,477 26,477 26,477

Industry-Recognized Skills Certification Initiative 0 0 0 0 0

NCP 25,365 0 25,365 71,818 1,197 98,379 98,379

SNAP Employment and Training 285,205 4,871 290,076 618,315 3,384 911,775 911,775

SNAP Employment and Training ABAWD Only 0 0 0 0 3,332 3,332 3,332

TANF/CHOICES 474,632 16,285 490,917 1,163,562 18,985 1,673,464 1,673,464

Long Term Unemployed 11,130 0 11,130 11,130 11,130

Trade Act Services 2,240 0 2,240 387,992 390,232 390,232

Employment Services 98,733 25,671 124,404 270,781 395,185 395,185

Veterans Resource Administration 14,264 7,951 22,216 55,086 77,302 77,302

Department of Labor\H1-B 45,380 0 45,380 37,857 21,044 104,282 104,282

Resource Administration Grant-ISAMS 9,762 0 9,762 9,762 9,762

High Demand Job Training Program 0 0 0 8,213 8,213 8,213

Loc Innovation Part-2016 9,616 0 9,616 9,616 9,616

WF Commission Initiatives 4,622 0 4,622 4,622 4,622

Center of the Year 0 0 0 0 0 0

Child Care Attendance Automation 0 0 0 73,580 73,580 73,580

Totals: 4,736,199$ 132,375$ 4,868,574$ 27,529,831$ 111,060$ 8,213$ 21,044$ 32,538,722$ 32,538,722$

Totals: 48.7% 22.8% 47.3% 50.6% 99.2% 15.3% 0.0% 174.8% 50.1% 49.8%

Board Established Benchmarks 59.8% 25.2% 57.86% 56.0% 100.0% 58.1% 58.1% 100.0% 56.4% 56.1%

Over / (Under) Expended (11.1)% (2.4)% (10.6)% (5.3)% (0.8)% (42.8)% (58.1)% 74.8% (6.3)% (6.3)%

STATEMENT OF EXPENDITURE DETAIL

Workforce Development Board

April 30, 2016

Fiscal Year to Date

Budget Summary

5

Workforce Center

Contractors

Contractor

Transition

Other FY 2016

Contractors

Other FY 2016

Contractors

Other FY 2016

Contractors

Operations

Other Special

Projects

Approved

Board Budget

Unallocated

Funds

Total Available

Board Funding ResCare WNi Terrell ISD Ranger College Dept. of Labor

10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015 10/1/2015

9/30/2016 9/30/2016 9/30/2016 9/30/2016 9/30/2016 9/30/2016 11/30/2015 9/30/2016 9/30/2016 3/31/2016

SUBCONTRACTOR OPERATIONS:

Salaries 3,131,203$ 3,131,203$ 3,131,203$ 6,510,315$ 80,848$ 9,722,366$ 9,722,366$

Fringe Benefits 1,368,336 1,368,336 1,368,336 1,234,775 12,065 2,615,176 2,615,176

Indirect Cost\PEO 796,418 796,418 796,418 816,744 1,613,163 1,613,163

Profit 673,395

Occupancy 493,564 493,564 493,564 1,482,465 5,641 1,981,671 1,981,671

Travel 286,601 286,601 286,601 194,664 481,265 481,265

Equipment 780,958 480,000 1,260,958 1,260,958 112,685 1,158 1,374,802 1,374,802

Other 756,980 756,980 756,980 780,742 5,885 1,543,607 1,543,607

Prof Services 2,105,940.82 100,000 2,205,941 2,205,941 51,939 6,349 2,264,229 2,264,229

Total Cost of Operations 9,720,002$ 580,000$ 10,300,002$ -$ 10,300,002$ 11,857,724$ 111,946$ 22,269,672$ 22,269,672$

Total Program Services - 44,472,931 53,742 165,277 12,037 44,703,987 44,703,987

Budget Adjustments - 301,526 301,526 (1,965,928) (1,965,928) (1,664,402)

Total Budget 9,720,002$ 580,000$ 10,300,002$ 301,526$ 10,601,528$ 54,364,728$ 111,946$ 53,742$ 165,277$ 12,037$ 65,007,731$ 65,309,257$

SUBCONTRACTOR OPERATIONS:

Salaries $1,542,934 $1,542,934 3,458,864$ 75,644$ 5,077,442$ 5,077,442$

Fringe Benefits 661,106 661,106 887,751 16,146 1,565,003 1,565,003

Indirect Cost 389,969 389,969 458,031 848,000 848,000

Profit

Occupancy 363,420 363,420 820,447 1,957 1,185,824 1,185,824

Travel 83,103 83,103 110,766 0 193,870 193,870

Equipment 211,695 81,533 293,228 1,130 591 294,949 294,949

Other 621,454 621,454 449,686 7,532 1,078,672 1,078,672

Prof Services 862,520 50,842 913,362 72,152 9,191 994,705 994,705

Total Cost of Operations 4,736,201$ 132,375$ $4,868,576 - 6,258,828$ 111,060$ -$ 11,238,464$ 11,238,464$

Total Program Services - - 0 21,271,003 8,213 21,044 21,300,260 21,300,260

Total Expenditures 4,736,199$ 132,375$ $4,868,574 27,529,831$ 111,060$ 8,213$ 21,044$ 32,538,722$ $32,538,722

Remaining Budget 4,983,803$ 447,625$ 5,431,427$ 26,834,896$ 887$ 45,529$ 165,277$ 9,007-$ 32,469,008$ 32,770,534$

Cost of Operations 48.7% 22.8% 47.27% 52.8% 99.2% 0.0% 0.0% 0.0% 50.5% 50.5%

Program Services 0.0% 0.0% 0.00% 47.8% 0.0% 15.3% 0.0% 174.8% 47.6% 47.6%

Total Expenditures 48.7% 22.8% 47.27% 50.6% 99.2% 15.3% 0.0% 174.8% 50.1% 49.8%

Board Established Benchmarks 59.8% 25.2% 57.9% 56.0% 100.0% 58.1% 58.1% 100.0% 56.4% 56.1%

Over / (Under) Expended (11.1)% (2.4)% (10.6)% (5.3)% (0.8)% (42.8)% (58.1)% 74.8% (6.3)% (6.3)%

Expenditure Summary

Expenditure Percentages Summary

Budget Summary

Contract Beginning

Contract Ending

Totals W\Out

Unallocated

Funds

Type of Expenditure

Totals With

Unallocated

Funds

April 30, 2016

STATEMENT OF EXPENDITURES BY CATEGORY

Workforce Development Board

Fiscal Year to Date

Final Release May 2016 Monthly Performance Report Overview Narrative 1

FINAL RELEASE MAY 2016

MONTHLY PERFORMANCE REPORT (MPR) OVERVIEW NARRATIVE

According to the Final Release of the May 2016 Monthly Performance Report (MPR), the North Central Texas Workforce Development Board (NCTWDB) achieved a Positive Performance (+P) status or a Meeting Performance (MP) status within nine –(9) of the nine –(9) formally contracted performance measures.

Reemployment & Employer Engagement Performance Measures

The “Claimant Reemployment within 10 Weeks” performance measure experienced a Meeting Performance (MP) status on the Final Release of the May 2016 Monthly Performance Report (MPR). Of the 25,735 monetarily eligible initial claimants (that became monetarily eligible from July 1, 2015 to February 28, 2016) who are subject to work search requirements, 13,321 became reemployed within 10 weeks of the date their claim was first determined monetarily eligible, which is equivalent to a 51.38% performance rate. Also, the Claimant Reemployment within 10 Weeks performance measure experienced +0.38% point increase from April 2016 (51.38% current performance current performance; 102.39% of Target) to May 2016 (51.76% current performance current performance; 103.21% of Target). The Employer Workforce Assistance performance measure experienced a Positive Performance (+P) status on the Final Release of the May 2016 Monthly Performance Report (MPR). 7,068 employers received a qualifying service from October 1, 2014 to May 31, 2016, which is equivalent to 116.50% of an incremental target for May 2016 (6,067 employers served), which represented a -3.14% point decrease from April 2016 (6,627 employers receiving a qualifying service; 119.64% of an incremental target).

A “qualifying service” consists of the following services:

job postings,

providing specialized testing to job seekers on behalf of an employer,

performing employer site recruitment,

job fairs,

providing employer meeting or interview space,

providing customized or incumbent worker training,

entering into a subsidized/unpaid employer agreement,

providing Rapid Response services,

Job Development (if recorded with a valid UI Tax ID), and

other services provided to employers for a fee.

Common Measures

At the Final Release of the May 2016 Monthly Performance Report (MPR), the “Staff Guided Entered Employment” performance measure continued to experience a Meeting Performance (MP) status. The “Staff Guided Entered Employment” performance measure experienced a small increase in performance from April 2016 (80.68% current performance; 100.85% of Target) to May 2016 (80.71% current performance; 100.89% of Target), which represented a +0.03% point increase.

Final Release May 2016 Monthly Performance Report Overview Narrative 2

Also, the “At Risk Employment Retention” performance measure experienced a Positive Performance (+P) status on the Final Release of the May 2016 Monthly Performance Report (MPR). The “At Risk Employment Retention” performance measure experienced an increase in performance from April 2016 (82.32% current performance; 105.54% of Target) to May 2016 (82.73% current performance; 106.06% of Target), which represented a +0.41% point increase.

The “Total Job Seekers Educational Achievement” performance measure continued to experience a Meeting Performance (MP) status on the Final Release of the May 2016 Monthly Performance Report (MPR). The “Total Job Seekers Educational Achievement” performance measure did not experience a change in performance from April 2016 to May 2016. Performance remained constant at 81.14% current performance (100.80% of Target) from April 2016 to May 2016.

The “WIA Youth Placement in Employment/Education” performance measure experienced a Positive Performance (+P) status on the Final Release of the May 2016 Monthly Performance Report (MPR). The “WIA Youth Placement in Employment/Education” performance measure did not experience a change in performance from April 2016 to May 2016. Performance remained constant at 75.63% current performance (109.61% of Target) from April 2016 to May 2016.

Finally, the “WIA Youth Literacy/Numeracy Gains” performance measure increased to a Positive Performance (+P) status on the Final Release of the May 2016 Monthly Performance Report (MPR). The “WIA Youth Literacy/Numeracy Gains” performance measure did not experience a performance change from April 2016 to May 2016. Performance remained constant at a current performance rate of 66.07% (113.91% of Target).

Program Participation Performance Measures

The “Choices Full Work Rate – All Family Total” performance measure increased to a Positive Performance (+P)

status on the Final Release of the May 2016 Monthly Performance Report (MPR). Of the 189

participants/customers in the performance population, 103 participants/customers met their required

participation hours through paid employment. Also, the Choices Full Work Rate performance measure

experienced a performance decrease from April 2016 (54.98% current performance; 109.96% of Target) to May

2016 (54.59% current performance; 109.18% of Target), which was equal to a -0.39% point decrease in

performance.

According to the Final Release of the May 2016 Monthly Performance Report (MPR), the “Average # Children

Served Per Day – Combined” performance measure experienced a Meeting Performance (MP) status. The

average children served per day in child care was 5,689 (102.45% of Target) for the month of May 2016, which

was an increase of +84 additional average children served per day from April 2016 (5,605; 100.94% of Target).

Ranking Data

According to the Final Release of the May 2016 Monthly Performance Report (MPR), the North Central Texas

Workforce Development Board (NCTWDB) is ranked 10th of 28 Boards and 3rd of 7 Large Boards with an average

rank of 12.89 per formally contracted performance measure.

ALL BOARDS RANKING SUMMARY (YEAR-TO-DATE)MONTH: May 2016 RELEASE: Final Release

Alamo

Area

Brazos

Valley

Cameron

County

Capital

Area

Central

Texas

Coastal

Bend

Concho

Valley

Dallas

County

Deep

East

Texas

East

Texas

Golden

Crescent

Gulf

Coast

Heart

of

Texas

Lower

Rio

Grande

Middle

Rio

Grande

North

Central

North

East

Texas

North

Texas

Panhandle Permian

Basin

Rural

Capital

South

Plains

South

Texas

Southeast

Texas

Tarrant

County

Texoma Upper

Rio

Grande

West

Central

1 - Reemployment and Employer Engagement MeasuresClaimant Reemployment within 10 Weeks 16 25 11 19 927 18 12 14 23 26 28 8 3 24 6 1 21 15 20 5 17 22 2 4 13 7 101

# of Employers Receiving Workforce Assistance 27 16 17 9 614 13 8 5 22 28 24 7 3 23 4 21 12 1 15 10 26 20 19 18 11 2 244

Average Group Rank: 21.50 20.50 14.00 14.00 7.50 20.50 15.50 10.00 9.50 22.50 27.00 26.00 7.50 3.00 23.50 5.00 11.00 16.50 8.00 17.50 7.50 21.50 21.00 10.50 11.00 12.00 4.50 17.00

2 - Common Measures - OutcomesStaff Guided Entered Employment (State Reporting) 18 25 20 8 327 10 15 13 16 12 2 26 6 11 14 28 19 23 1 7 22 17 4 5 24 9 215

At Risk Employment Retention 2 26 1 5 1811 16 7 28 22 14 17 19 9 25 6 21 23 15 20 4 27 13 8 10 12 3 246

Total Job Seekers Educational Achievement 21 28 1 4 1617 7 23 3 19 10 18 20 8 6 24 2 5 14 12 15 13 9 27 26 25 22 117

WIA/WIOA Youth Placement in Employment/Education

26 24 2 8 912 27 20 13 18 4 22 6 3 23 14 28 4 1 10 16 15 25 19 17 7 11 218

WIA/WIOA Youth Literacy/Numeracy Gains 26 23 5 7 2517 14 28 22 11 14 27 8 10 12 16 8 1 6 1 18 24 19 21 13 4 20 39


3 - Program Participants MeasuresChoices Full Work Rate - All Family Total 5 26 23 7 615 3 21 16 11 1 19 25 2 27 14 12 4 9 8 17 24 22 20 10 13 18 2812

Avg # Children Served Per Day - Combined 19 17 14 12 267 9 5 15 2 25 22 11 21 24 18 13 10 20 27 8 3 6 4 28 1 16 2313


Average Rank Per Performance Measure: 17.78 23.33 10.44 8.78 13.11 16.33 13.00 15.44 14.33 16.00 14.89 19.89 14.44 7.22 19.44 12.89 14.89 11.00 11.56 12.67 11.11 19.00 17.00 13.78 14.56 12.22 12.00 18.33

23 28 3 2 12 21 11 19 14 20 17 27 15 1 26 10 17 4 6 9 5 25 22 13 16 8 7 24Overall Board Ranking:May 2016

Final Release

6 5 7 1 3 4 2Large Board Ranking:May 2016

Final Release

North Central Texas Workforce Development Board

PERFORMANCE MEASURES STATUS SUMMARY

(YEAR-TO-DATE)MONTH: May 2016 RELEASE: Final Release

North Central Texas Workforce Development Board's current status is reflected by the highlight.

Performance Measure

Positive Performance

(+P)

Negative Performance

(-P)

Meeting Performance

(+P)

1 - Reemployment and Employer Engagement Measures

1 20 7Claimant Reemployment within 10 Weeks1

11 16 1# of Employers Receiving Workforce Assistance4

2 - Common Measures - Outcomes

4 23 1Staff Guided Entered Employment (State Reporting)5

11 17At Risk Employment Retention6

14 12 2Total Job Seekers Educational Achievement7

18 8 2WIA/WIOA Youth Placement in Employment/Education8

18 5 5WIA/WIOA Youth Literacy/Numeracy Gains9

3 - Program Participants Measures

16 11 1Choices Full Work Rate - All Family Total12

15 13Avg # Children Served Per Day - Combined13

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BOARD SUMMARY REPORT - CONTRACTED MEASURES

NORTH CENTRALBOARD NAME: MAY 2016 REPORT

Year-to-Date Performance Periods* As Originally Published 7/1/2016

FINAL RELEASE

5 4 0 100.00%

% +P & MPWith Positive Performance (+P):

Meeting Performance (MP):

With Negative Performance (-P):

Contracted Measures

Status Summary

% CurrentTarget

EOYTargetMeasure Status From

2 Years Ago YE

Prior Year End To

CurrentPerf. YTD Den

YTD NumCurrentTarget QTR 1 QTR 2 QTR 3 QTR 4

Notes

Source

Reemployment and Employer Engagement MeasuresClaimant Reemployment within 10 Weeks 7/15 2/16

150.15%MP 103.21% 50.15% 51.76% 52.31% 50.01% 54.03% 49.16% 52.01%

25,735

13,321TWC

# of Employers Receiving Workforce Assistance 10/15 5/166,067+P 116.50% 8,182 7,068 8,781 7,566 3,935 4,211 3,031-----

-----TWC

BCY16 targets will adjust based on each Board’s Oil/Gas claim to nonOil/Gas claim casemix with the Oil/Gas claims having a lower target than the nonOil/Gas claims.1.

Common Measures - Outcomes

(State Reporting)

Staff Guided Entered Employment 10/14 6/1580.00%MP 100.89% 80.00% 80.71% 80.36% 77.40% 79.12% 82.01% 80.94%3,219

2,598TWC

At Risk Employment Retention 4/14 12/1478.00%+P 106.06% 78.00% 82.73% 80.92% 79.47% 84.22% 82.34% 81.40%11,028

9,123LBB-NK

Total Job Seekers Educational Achievement 10/14 6/1580.50%MP 100.80% 80.50% 81.14% 81.52% 82.28% 84.17% 75.70% 82.50%387

314LBB-NK

WIA/WIOA Youth Placement in Employment/Education

10/14 6/1569.00%+P 109.61% 69.00% 75.63% 74.38% 67.60% 72.97% 83.33% 71.74%119

90DOL-C

WIA/WIOA Youth Literacy/Numeracy Gains 7/15 3/1658.00%+P 113.91% 58.00% 66.07% 63.21% 78.99% 66.67% 53.85% 75.00%56

37DOL-C

Program Participation MeasuresChoices Full Work Rate - All Family Total 10/15 5/1650.00%+P 109.18% 50.00% 54.59% 51.16% 49.58% 52.02% 55.97% 56.38%

189

103TWC

Avg # Children Served Per Day - Combined 10/15 5/165,553MP 102.45% 5,553 5,689 5,230 5,791 5,364 5,683 6,197174

989,875TWC

* Where YTD data is not available, Rolling or ARRA Grant Period data is indicated where possible. These instances are highlighted via shading/bold font in the 'From/To' columns.

Page 1 of 1Operational Insight - MPR 4.0

Note: In some cases historic data not available at time of original publication (such as when a new measure is created) has been added to the MPR retroactively to allow trend analysis.

northcentral

DOI Home: http://intra.twc.state.tx.us/intranet/plan/html/index.html

Performance Overview Dashboard

Formally Contracted Measures Alpha Sort RollingYTDSelect:

109.18%

113.91%

109.61%

106.06%

116.50%

102.45%

100.80%

100.89%

103.21%

0% 50% 100% 150%

Average # Children Served Per Day - Combined M

Choices Full Work Rate - All Family M

WIA Youth Literacy/Numeracy Gains Q

WIA Youth Placement in Employment or Education Q

Total Job Seekers Educational Achievement Q

At Risk Employment Retention Q

Staff-Guided Entered Employment - State Reporting Q

Number of Employers Receiving Workforce Assistance M

Claimant Reemployment within 10 Weeks M

Job Seekers Entering Employment after exiting Oct 2014 - Jun 2015

Average Children Served per day Oct 2015 - May 2016

Employers Receiving Workforce Assistance Oct 2015 - May 2016

Job Seekers Served Oct 2015 - May 201662,986

7,068

5,689

43,682

1

5

2

2

1

1

7

Measures

Percent of Current Target

Percentage Point

Change from Prior

MPR

Number of

Boards at -P

Number of

Consecutive

Mth/Qtr at -P *

By the Numbers

44.44%

55.56%

-P <95%

MP <97.5%

MP >=97.5%

+P >105%

North Central YTD May 2016 Report

M - Monthly Measure Q - Quarterly Measure

* Consecutive Mth/Qtr from October 2009 forward (exception: Avg Child Srvd - ARRA from July 2009).Measures are either quarter (Q) or month (M) based.

Formally Contracted Measures

North Central Texas WDA

Skills Development Fund Grant Activity

College Name County Workforce Center Business Partner(s) Contract Start Date Contract End Date Grant AwardNew Hire

TraineesExisting Trainees Project Status

Collin CC Collin PlanoMoneygram Payment

Systems, Inc., Capital One11/15/2014 11/30/2015 $350,136 131 181 Active Contract

Collin PlanoJack Henry & Associates;

Emerson- 7/31/2017 $444,470 32 161 Active Contract

Collin PlanoAdv. Fixtures; Carlisle

Coatings; Kone- - $557,417 58 260 Awarded

Hill College Johnson Cleburne KWS Manufacturing 8/29/2014 11/30/2015 $176,517 0 124 Active Contract

Johnson Cleburne Sabre 8/26/2015 - $348,420 110 273 Active Contract

Navarro Corsicana PACTIV 7/31/2013 1/31/2015 $680,192 245 0 Active Contract

Ellis Waxahachie James Hardie - - $88,733 0 58 Active Contract

North Central Texas College Denton DentonLone Star CNC, Flowers

Bakery2/22/2016 2/28/2017 $515,124

76 175 Active Contract

Denton Denton

Mayday Manufacturing; Hi-

Tech; Empire Countertops;

Tri-Tex Cabinets

7/5/2016 7/31/2017 $718,674

92 422 Awarded

Paris Junior College Hunt Greenville QMF Steel 4/1/2016 3/31/2017 $41,399 5 18 Active Contract

Ranger College Erath Stephenville FMC, St. Gobain 4/24/2016 4/30/2017 $991,705 77 711 Active Contract

TSTC- Red Oak Ellis Waxahachie

BetaFence; Ennis Extruded;

Sherwin-Williams; Cardinal

CG; Cardinal IG; Kinro

- -

$556,869 53 190 Submitted- In Evaluation

TSTC-Red Oak Ellis Waxahachie Chapparal Steel 5/20/2016 5/31/2017 $431,012 21 168 Awarded

Trinity Valley College/TSTC Kaufman Terrell OldCastle Building Envelope - - - - Development on Hold

Weatherford College Palo Pinto Weatherford Peco Facet - - $613,936 61 292 Active Contract

$5,957,735

$556,869

SDF Contracts and Projects in Development

Total Dollars in Active Contracts

Total Dollars Pending Award



College Name County Workforce Center Business Partner(s) Contract Start Date Contract End Date Project Status College Contact

DCCCD Johnson CleburneTexas Health Harris

Methodist Hospital HCI8/29/2014 8/31/2015 Active Contract El Centro College

DCCCD Erath StephenvilleTexas Health Harris

Methodist Hospital HCI8/29/2014 8/31/2015 Active Contract El Centro College

DCCCD Kaufman TerrellTexas Health Presbyterian

Hospital HCI8/29/2014 8/31/2015 Active Contract El Centro College

DCCCD Denton DentonDenton Regional Medical

Center HCI8/29/2014 8/31/2015 Active Contract El Centro College

DCCCD Denton DentonMedical Center of Lewisville

HCI8/29/2014 8/31/2015 Active Contract El Centro College

DCCCD Denton DentonTexas health Presbyterian


DCCCD Collin McKinneyMedical Center of McKinney

HCI8/29/2014 8/31/2015 Active Contract El Centro College

DCCCD Collin PlanoMedical Center of Plano HCI

8/29/2014 8/31/2015 Active Contract El Centro College

DCCCD Collin PlanoTexas Health Presbyterian


DCCCD Collin PlanoTexas Health Presbyterian


College Name County Workforce Center Business Partner(s) Est. Grant RequestEst. Number of

TraineesProject Status College Contact

Collin College Rockwall RockwallSpecial Products

Manufacturing- TBD Prospecting

Navarro College Ellis WaxahachieAsh Grove Cement Company -

TBD ProspectingPrady Mahale

Ellis Ennis Sterilite - TBD Prospecting Prady Mahale

North Central Texas College Denton Denton Novolex - TBD Prospecting Prady Mahale

Denton Denton United Copper - TBD Prospecting Prady Mahale

Denton Denton Peterbilt - TBD Prospecting Prady Mahale

Paris Junior College Denton Alliance Farmer Brothers TBD Prospecting Prady Mahale

Hunt Greenville FSTI - TBD Prospecting Diane Mosley

Hunt Greenville Total Equipment - TBD Prospecting Diane Mosley

-

North Central Texas Businesses in Other SDF Grants

Prospective SDF Business Partners



Completed SDF Contracts

College Name County Workforce Center Business Partner(s) Contract Start Date Contract End Date Grant AwardNew Hire

TraineesExisting Trainees

Collin College Collin Plano Cheap Carribean 8/30/2013 8/31/2014 $63,492 3 31

Collin Plano

Natural Polymer, Advantage

Machine, & Network

Engines, Inc.

4/15/2012 5/31/2013 $192,859 22 94

Collin Plano

Rapid Tooling, All Axis

Machining, RF Precision,

Applied Concepts

8/1/2013 1/31/2015 $176,758 10 129

Collin Plano

AVT Graphics Microsystems

(Amended into Cheap

Carribean contract)

7/28/2014 4/30/2015 $96,184 3 71

Navarro College Ellis EnnisAdvanced Drainage Systems,

Inc.7/13/2012 8/31/2013 $31,430 0 26

Ellis Waxahachie Certainteed 2/15/2013 4/30/2015 $39,750 0 39

Ellis Waxahachie Polyguard - 4/30/2015 $13,559 0 50

Ellis WaxahachieOwens Corning, ASMO

Manufacturing7/31/2014 7/30/2015 $283,273

0 202

North Central Texas College Denton Denton GE Manufacturing Solutions 3/1/2012 3/31/2013 $744,845 250 0

Denton Denton GE Manufacturing Solutions 9/16/2013 9/30/2014 $444,321 145 0

Denton DentonGE Manufacturing Solutions

(amendment)5/15/2014 12/31/2015 $117,156

210 15

Denton Denton United Copper 6/15/2013 12/31/2014 $85,199 19 43

Cooke Cooke Zodiac Seats 8/12/2013 12/1/2014 $209,090 0 114

Denton Denton Victor Technologies 6/18/2014 4/30/2015 $118,675 40 257

Cooke Cooke Keystone Automotive 6/18/2014 4/30/2015 $29,260 32 0

Denton Denton Llano Logistics 6/18/2014 4/30/2015 $26,641 2 18

Paris Junior College Hunt Greenville

Atrium Co., C & H, Cytec,

Masonite, QMF, and

Rubbermaid

5/1/2012 5/31/2013 $542,642 0 429

Ranger College (Stephenville) Erath Stephenville Fibergrate Industries 5/1/2012 5/31/2013 $115,919 24 67

Erath Stephenville FMC Technologies 7/15/2012 1/15/2014 $1,087,613 177 263

Erath Stephenville Pal-Con, Schreiber Foods 8/15/2013 8/30/2014 $253,081 35 316

Weatherford College Palo Pinto Weatherford PECO Facet 8/31/2013 4/30/2014 $476,076 51 241

$4,864,550Total Dollars Awarded in Completed SDF Contracts since FY12



SDF Incentive Funds for North Central Texas WDA

College Name Incentive Dollars Awarded

Collin College $5,000

Hill College $5,000

Navarro College $5,000

Weatherford College $5,000

Navarro College James Hardie Building Products $5,000 (Payment Pending)

Collin College Jack Henry & Associates $5,000

Ranger College FMC Technologies/St. Gobain Abrasives $5,000 (pending)

North Central Texas College Flowers Bakery/Lone Star CNC $5,000 (pending) (Awarded)

Paris Jr. College $5,000 (pending) (Awarded)

TSTC-Red Oak Campus $5,000(pending) (Awarded- Contract Pending)

North Central Texas College $5,000(pending) (Awarded- Contract Pending)

TSTC-Red Oak Campus $5,000 (pending) (In Evaluation)

Collin College $5,000 (pending) Awarded- Contract Pending)

$20,000Total Incentive Dollars Awarded

(Payment Pending)

(Awarded)

Business Partners

Capital One, Moneygram

KWS Manufacturing

Owens Corning, ASMO Manufacturing

QMF Steel

Mayday-HiTech Consortium

Chapparal Steel (Gerdau)

PECO Facet

Manufacturing Consortium (5)

Manufacturing Consortium (3)

STRATEGIC PLAN

07/14/2016

Powered by

OUR PLAN

"The recognized leader in building tomorrow’s workforce. "

Respect Integrity Collaboration Excellence

Focus Org Goal

Enhancebusiness

engagementand Human

CapitalDevelopment

Create seamless and effective processes to provide timely and quality services totargeted businesses in the region by 30th Sep 2019

BDU supervisors and staff will have a full comprehension of and practical capability withthe SDF process by 30th Sep 2019

Establish strategic partnerships which include a combination of social services,community and faith based organizations and education provi by 30th Sep 2019

Design and implement initiatives that prepare the current and future workforce tomaintain a sustainable competitive economic advantage for t by 30th Sep 2019

Increase capacity, visibility and value among targeted industries in the region by 30thSep 2019

Retain and grow our business customer base by 30th Sep 2019

Professionaland Career

Development

Develop an in-depth career progression flowchart that creates career pathways withinthe workforce development department by 30th Sep 2019

Develop and expand on training in the Workforce Development Department for allpositions by 30th Sep 2019

Identify emerging skills that redefine how we advertise our career opportunities as theyrelate to WIOA by 30th Sep 2019

ITInfrastructure

Develop and implement equipment replacement strategy that will effectively managerisk by 30th Sep 2019

Maintain and support infrastructure which includes hardware, software and supportresources by 30th Sep 2019

Work with TWC to transition to an integrated technology-enabled intake and casemanagement system by 30th Sep 2019

Facilitate access to services provided through the use of technology by 30th Sep 2019

2015 2016 2017 2018 2019 2020 2021

OrganizationalFocus,

Communicationand Leadership

DecisionMaking

Establish and implement a project governance system by 30th Sep 2021

Craft & institutionalize a communication plan that includes expectations and modalitiesby 30th Sep 2020

Institutionalize continuous improvement by identifying key performance indicators thatincrease accountability and effectiveness in achie by 30th Sep 2019

Agenda Item #5 - Executive Director’s Report

• Rapid Response Update

• National Dislocated Worker Grant

• Quality Texas Meeting

• Survey Employee Engagement (SEE)

• WIOA Final Rules

• Employer Engagement Update

Rapid Response Services Update

Start Date: 05/25/2016 End Date: 07/15/2016

Devon Energy CorporationBridgeport

Wise

2/26/2016

7/1/2016 0

NAICS CODE & CAT: 211111

REASON FOR SEPARATION:

EMPLOYER:

CITY:

COUNTY:

DISLOCATION EVENT:

LayOff Start Date: Number of Workers Served:

SERVICES PROVIDED:

DECLINED SERVICES:

BUSINESS DESCRIPTION:Oil and natural gas exploration and production company.

Notice Date:

Production/Business Slowdown

Orientation Date:

Job Searc LMI

Application

Resume

Interviewing Skills

Networking

Internet UsCommunity Resource

Stress/Change Mgt

Financial/Debt Mg

Number of Workers Affected: 63

TRADE Affected

Orientation

www.devonenergy.com

Sports Authority-203Plano

Collin

2/9/2016

6/1/2016 0



EMPLOYER:

CITY:

COUNTY:

DISLOCATION EVENT:


SERVICES PROVIDED:

DECLINED SERVICES:

BUSINESS DESCRIPTION:Sports equipment retailer

Notice Date:


Orientation Date:

Job Searc LMI

Application

Resume

Interviewing Skills

Networking


Stress/Change Mgt

Financial/Debt Mg


TRADE Affected

Orientation

www.sportsauthority.com

Page 1 of 2

Rapid Response Services Update

Start Date: 05/25/2016 End Date: 07/15/2016

Sports Authority-215Plano

Collin

2/19/2016

6/1/2016 0



EMPLOYER:

CITY:

COUNTY:

DISLOCATION EVENT:


SERVICES PROVIDED:

DECLINED SERVICES:


Notice Date:


Orientation Date:

Job Searc LMI

Application

Resume

Interviewing Skills

Networking


Stress/Change Mgt

Financial/Debt Mg


TRADE Affected

Orientation


Sports Authority-219Denton

Denton

2/19/2016

6/1/2016 0



EMPLOYER:

CITY:

COUNTY:

DISLOCATION EVENT:


SERVICES PROVIDED:

DECLINED SERVICES:


Notice Date:


Orientation Date:

Job Searc LMI

Application

Resume

Interviewing Skills

Networking


Stress/Change Mgt

Financial/Debt Mg


TRADE Affected

Orientation


Page 2 of 2

Agenda Item #6 – Executive Session Agenda Item #7 – Action as a Result of Executive Session

As authorized by Section 551.071 to consult with the Board’s attorney for legal advice on any matter listed on the agenda, pending or contemplated litigation, settlement offers, or any matter in which the duty of the Board’s attorney to the Board under the Texas Disciplinary Rules of Professional Conduct of the State Bar of Texas clearly conflict with the provisions of Chapter 551 of the Texas Open Meetings Act.

Agenda Item #8 – Other Business

Bylaws, Section 9. Conduct of Meetings When the Chair calls for “Other Business or “New Business”, a Board member may make a motion to place an item on the Board’s next meeting agenda. The motion must receive a second. If a second is made, the Board shall vote on it. It shall take a majority of the Board to approve adding it to the Board’s next meeting agenda. These steps are to ensure compliance with the Texas Open Meetings Act.

north central texas workforce board of directors meeting ... · 7/26/2016 · for north central...

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