nonverbal communication
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NONVERBAL COMMUNICATION
The Potent Hidden LanguageGroup III – COMM 3
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“Those of us who keep our eyes open can read volumes into what we see going on around us.”
– Edward T. Hall
Nonverbal Communication
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What is NONVERBAL COMMUNICATION?
Nonverbal communication is the transfer of meaningful information from one person to another by means other than written or spoken language.
– Vaughan & Hogg
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1. Sign Language2. Action Language3. Object Language
Categories of Nonverbal Communication
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Knapp’s Classification1. Body motion or kinesics2. Physical characteristics3. Touching behaviors or haptics4. Paralanguage
Dimensions of Nonverbal Communication
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Knapp’s Classification5. Proxemics6. Artifacts7. Environmental factors
Dimensions of Nonverbal Communication
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Joseph de Vito’s Classification1. Body communication
a. gestural communicationb. facial communicationc. eye communicationd. touch communication
Dimensions of Nonverbal Communication
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Joseph de Vito’s Classification2. Space communication
a. proxemicsb. territorialityc. aesthetics and colors
Dimensions of Nonverbal Communication
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Joseph de Vito’s Classification3. Space, paralanguage, temporal
communicationa. spaceb. paralanguagec. time
Dimensions of Nonverbal Communication
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Principles of Nonverbal Messages
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Principles of Nonverbal Messages
1. Nonverbal communication, like verbal communication, is contextual.
2. Nonverbal behaviors are wholes and not parts or segments.
3. Nonverbal behaviors always communicate.
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Principles of Nonverbal Messages
4. Nonverbal communication follows certain rules.
5. Nonverbal communication is motivated.
6. Nonverbal behavior is more credible than verbal behavior.
Total impact = .07 verbal + .38 vocal + .55 facial
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Principles of Nonverbal Messages
7. Nonverbal communication often refers to other communications.
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Joseph de Vito’s Universals of Nonverbal Messages
Nonverbal UniversalContextual; Packaged
CommunicativeRule-governed
Motivated ; CredibleMetacommunicational
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Categories of Nonverbal Communication1. Body Motion or Kinesic Behavior
(moving or dynamic)a. Emblems
Sign languageb. Illustrators
Acts that accompany speech
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Categories of Nonverbal Communication1. Body Motion or Kinesic Behavior
(moving or dynamic)c. Affect Displaysd. Regulatorse. Adaptors
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Categories of Nonverbal Communication2. Physical Characteristics (non-
moving or static) Physique, attractiveness, odor,
weight, hair, skin tone3. Touching Behavior (Haptics) Stroking, patting, hitting,
greetings and farewell, kissing, hugging
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Categories of Nonverbal Communication4. Paralanguage
a. Voice Qualities Pitch range, control, tempo
b. Vocalizations Vocal characterizers• Laughing, crying, sighing
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Categories of Nonverbal Communication4. Paralanguage
b. Vocalizations Vocal qualifiers• Intensity, pitch height,
extent Vocal segregates• Uh-huh, um
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Categories of Nonverbal Communication5. Proxemics
Spatial Relationship of interactants
a. Public distanceb. Social distancec. Personal distanced. Intimate distance
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Categories of Nonverbal Communication6. Artifacts
Objects in contact with the interactants
7. Environmental FactorsElements in the surroundingsSmell, lighting, noise, decorations
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Functions of Nonverbal Communication
1. Repeating2. Contradicting/Conflicting3. Substituting4. Complementing5. Accenting/Moderating6. Regulating
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Functions of Nonverbal Communication1. Repeating
Repeating consists of using gestures to strengthen a verbal message, such as pointing to the object of discussion.
2. Contradicting/ConflictingVerbal and nonverbal
messages within the same interaction can sometimes send opposing or conflicting messages.
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Functions of Nonverbal Communication3. Substituting
Nonverbal behavior is sometimes used as the sole channel for communication of a message.
4. ComplementingAccurate interpretation of
messages is made easier when nonverbal and verbal communication accompany each other.
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Functions of Nonverbal Communication5. Accenting/Moderating
Nonverbal signals are used to alter the interpretation of verbal messages.
6. Regulating Nonverbal behavior also
controls our conversations.
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BibliographyBulan, Dr. C. T., & de Leon, I. C.
(0). Nonverbal Communication: The Potent Hidden Language. Comm. 3 Practical Speech Fundamentals (pp. 101-112). Diliman, Q.C.: Department of Speech Communication and Theatre Arts.