nokia lumia 720 rm-885 l1l2 service manual v3.0

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Check the repair policy before performing any mechanical repair on Service Level 1&2! Service Manual for L1 and L2 Nokia Lumia 720 RM-885 Key features z Sleek and stylish unibody design z Windows Phone 8 Operating System z 4.3" IPS LCD display with Nokia ClearBlack technology z 6.7 Mpix main camera with f/1.9 aperture z 1.3 Mpix front camera z Bluetooth 3.0, NFC connectivity Version 3.0 Exploded view Disassembly steps Disassembly video Assembly steps Assembly video Solder components Service devices Product controls and interfaces Service concept Phone reset ©2013 Nokia | Nokia Internal Use only | All Rights Reserved. More More More More More More More More More More

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Page 1: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

Check the repair policy before

performing any mechanical repair on Service Level

1&2!

Service Manual for L1 and L2

Nokia Lumia 720RM-885Key features

Sleek and stylish unibody design Windows Phone 8 Operating System 4.3" IPS LCD display with Nokia ClearBlack technology6.7 Mpix main camera with f/1.9 aperture 1.3 Mpix front cameraBluetooth 3.0, NFC connectivity

Version 3.0

Exploded view Disassembly steps Disassembly video

Assembly steps Assembly video Solder components

Service devices Product controls and interfaces Service concept

Phone reset

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

More More More

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Page 2: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

Service Manual Level 1 and 2

Nokia Lumia 720RM-885Version 3.0

Exploded view

SIDEKEY FLEXI0006

EARPIECEI0008

CAMERA CONNECTOR GASKET

I0017

SIM DOORI0001

EARPIECE GASKETI0009

IC GASKETI0015

CAMERAI0016

I0025

SCREW TORX+ SIZE 4 M1.4 x 2.5

I0013

SCREW TORX+ SIZE 2 M1.2 x 2.6

I0002

FRONT CAMERA ASSEMBLY2

DISPLAY MODULE ASSEMBLY(I0004 - I0007)1

LIGHT SWAP PACKAGE(I0011, I0012)4

USB FLEX ASSEMBLY 3

MAIN ANTENNA ASSEMBLY(I0022 - I0024) 5

v2.0 Only availableas assembly

Not reuseableafter removal

Repair/swaponly in level 3

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Page 3: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

Service Manual Level 1 and 2

Nokia Lumia 720RM-885Version 3.0

Disassembly steps

1) For disassembling you need the Nokia Standard toolkit version 2. You will also need an AV plug and theSIM door key.

2) Protect the DISPLAY MODULE with protective film.

Page 4: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

3) Insert the SIM door key to the small hole on the SD DOOR and press it gently. Remove the SD DOOR.

4) Insert the SIM door key to the small hole on the SIM DOOR and press it gently. Remove the SIM DOOR.

Page 5: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

5) Unscrew the TORX+ size 2 screw. Do not use it again. Discard it.

6) To release the DISPLAY MODULE insert the SRT-6 to the top left corner of the device and slide to thedirection shown. Be careful not to damage the UNIBODY ASSEMBLY!

Page 6: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

7) Push the top end of the UNIBODY ASSEMBLY to the direction shown to release the top part of theDISPLAY MODULE.

8) Release the left side of the UNIBODY ASSEMBLY by sliding the SRT-6 to the direction shown. Becareful not to damage the UNIBODY ASSEMBLY!

Page 7: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

9) Release the four clips on the right side of the device with the SRT-6. Do not slide the SRT-6 as it mightdamage the SIDEKEY FLEX!

10) Lift the top end of the DISPLAY MODULE up first. The DISPLAY MODULE and the UNIBODY ASSEMBLYcan now be separated.

Page 8: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

11) Lift one corner of the BATTERY GASKET with the SS-93 and peel it off. Do not use it again. Discard it.

12) Use the SS-93 to release the top end of the WLC FLEX. Be careful not to damage it!

Page 9: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

13) Then release the middle part of the WLC FLEX. Be careful not to bend the flex!

14) Carefully release the bottom end of the WLC FLEX and remove it. Be careful not to damage the flex!

Page 10: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

15) Remove the FLASH CADDIS FILM. Do not use it again. Discard it.

16) Use the SS-93 to release the FLASH LED. Remove it with tweezers.

Page 11: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

17) Remove the SECONDARY MIC MESH. Do not use it again. Discard it.

18) Open the BATTERY connector with the SS-93. Be careful not to damage the connector or anycomponents nearby!

Page 12: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

19) Use the SS-93 to release the top parts of the HEATSPREADER. Be careful not to damage theBATTERY connector!

20) Peel off the HEATSPREADER completely. Do not use it again. Discard it.

Page 13: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

21) Lift up the BATTERY with the SS-93 from the bottom end. Remove the BATTERY.

22) Unscrew the three Torx+ size 4 screws in the order shown. Do not use them again. Discard them.

Page 14: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

23) Lift up and remove the MAIN ANTENNA.

24) Use the dental tool to lever up the IHF SPEAKER. Be careful not to injure yourself with the sharp endof the dental tool. The IHF SPEAKER is not reusable. Discard it.

Page 15: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

25) Release also the IHF SPEAKER GASKET with the dental tool. Discard it.

26) Use the SRT-6 to release the top end of the RF COAX CABLE. Be very careful when opening theconnector! Be also careful not to damage any components nearby!

Page 16: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

27) Unscrew the four Torx+ size 4 screws in the order shown. Remove the screws with tweezers to avoiddamaging the components on the ENGINE BOARD! Do not use these screws again. Discard them.

28) Use the SS-93 to open the SIDEKEY FLEX connector. Be careful not to damage the connector or anycomponents nearby!

Page 17: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

29) Turn the ENGINE BOARD over as shown. Open the DISPLAY connector with the SS-93. Be careful notto damage the connector or any components nearby!

30) Open also the USB FLEX connector with the SS-93. Be careful not to damage the connector or anycomponents nearby!

Page 18: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

31) The ENGINE BOARD can now be separated.

32) Open the FRONT CAMERA connector with the SS-93 and remove it. Be careful not to damage theconnector or any components nearby!

Page 19: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

33) Open the CAMERA connector with the SS-93 and remove it. Be careful not to damage the connectoror any components nearby!

34) Remove the CAMERA CONNECTOR GASKET with tweezers. Do not use it again. Discard it.

Page 20: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

35) Remove the CAMERA BOOT.

36) Release the IC GASKET with the dental tool. Be careful not to damage the ENGINE BOARD! Do not usethe IC GASKET again.

Page 21: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

37) Lift up the RF COAX CABLE HOLDER with the RF COAX CABLE from the shown places.

38) Open the bottom end connector of the RF COAX CABLE with the SRT-6. Be very careful not todamage the connector or any components nearby! Remove the RF COAX CABLE and the RF COAX CABLEHOLDER.

Page 22: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

39) Separate the RF COAX CABLE from the RF COAX CABLE HOLDER as shown.

40) Release the USB FLEX with the SS-93. Be careful not to damage the flex! Lift up and remove the USBFLEX.

Page 23: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

41) Release the EARPIECE with the SS-93 and remove it with tweezers. Do not use it again. Discard it.

42) Remove the EARPIECE GASKET with the dental tool and discard it.

Page 24: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

43) Remove the SIDEKEY FLEX with the SS-93. The SIDEKEY FLEX is not reusable. Discard it.

44) Remove the adhesive remains from the DISPLAY FRAME.

Page 25: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

45) Use the dental tool to remove the FRONT CAMERA GASKET. Do not use it again. Discard it.

46) The Nokia Lumia 720 disassembly procedure is complete.

-END OF DISASSEMBLY-

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Page 26: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

Service Manual Level 1 and 2

Nokia Lumia 720RM-885Version 3.0

Assembly steps

1) For assembling you need the Nokia Standard toolkit version 2.

2) Remove the shown protective film from the SIDEKEY FLEX. Do not remove rest of the protective filmsyet.

Page 27: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

3) Place the SIDEKEY FLEX to the DISPLAY FRAME. Align the two shown SIDEKEY FLEX holes with theDISPLAY FRAME pins.

4) Remove the remaining protective films. Lower down the bottom end of the SIDEKEY FLEX and align itwith the shown pin.

Page 28: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

5) Press the SIDEKEY FLEX for 5 seconds to activate the adhesive.

6) Remove the shown protective film from the EARPIECE GASKET.

Page 29: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

7) Place the EARPIECE GASKET to the DISPLAY FRAME. Press the EARPIECE GASKET to activate theadhesive. Remove the remaining protective film.

8) Remove the EARPIECE from its package.

Page 30: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

9) Place the EARPIECE to the DISPLAY FRAME. Note the alignment of the EARPIECE. Press the EARPIECEgently to activate the adhesive. Do not touch the center part of the EARPIECE!

10) Bend the shown protective film of the FRONT CAMERA GASKET upwards. Then remove the otherprotective film.

Page 31: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

11) Place the FRONT CAMERA GASKET to the DISPLAY FRAME and press it to activate the adhesive.Remove the protective film.

12) Place the CAMERA BOOT to the ENGINE BOARD. Be careful not to damage any components on theENGINE BOARD.

Page 32: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

13) Remove the IC GASKET protective film.

14) Place the IC GASKET to the ENGINE BOARD as shown.

Page 33: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

15) Remove the CAMERA CONNECTOR GASKET protective film.

16) Place the CAMERA CONNECTOR GASKET and align it with the shown edge. Bend the CAMERA flexslightly. Be careful not to damage the CAMERA flex!

Page 34: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

17) Connect the CAMERA connector with the SS-93. Be careful not to damage the connector or anynearby components. Turn over the CAMERA and push it to its place.

18) Connect the FRONT CAMERA connector with the SS-93. Be careful not to damage the connector orany nearby components.

Page 35: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

19) Place the USB FLEX to the DISPLAY FRAME. Make sure the two shown guiding pins are alignedcorrectly.

20) Press the USB FLEX gently with the SS-93 to activate the adhesive.

Page 36: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

21) Place the bigger connector of the RF COAX CABLE on of top the shown connector and attach it bypressing gently with the SS-93. Be very careful not to damage the connector!

22) Place the COAX CABLE HOLDER to its place.

Page 37: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

23) Push the COAX CABLE to the COAX CABLE HOLDER as shown. Make sure that the COAX CABLE iscorrectly placed to the COAX CABLE HOLDER.

24) Remove the PROXY SENSOR protective film.

Page 38: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

25) Hold the ENGINE BOARD as shown and connect the DISPLAY connector. Be careful not to damage theconnector or any nearby components!

26) Connect also the USB connector. Be careful not to damage the connector or any nearbycomponents!

Page 39: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

27) Lower down the ENGINE BOARD and press it slightly. Use the SS-93 to push the PROXY SENSOR to itsplace.

28) Connect the SIDEKEY FLEX connector with the SS-93. Be careful not to damage the connector or anynearby components!

Page 40: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

29) Fasten the four TORX+ size 4 screws in the order shown to the torque of 13Ncm.

30) Connect the RF COAX CABLE connector as shown. Be very careful not to damage the connector!

Page 41: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

31) Place the IHF SPEAKER GASKET. Press it gently to activate the adhesive.

32) Place the IHF SPEAKER. Note the alignment of the IHF SPEAKER. Press the IHF SPEAKER to its place.

Page 42: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

33) Place the MAIN ANTENNA and press it gently.

34) Fasten the three TORX+ size 4 screws in the order shown to the torque of 10Ncm.

Page 43: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

35) Place the BATTERY top end first. Lower down and press the bottom end to lock the BATTERY into itsplace.

36) Remove the shown protective film of the HEATSPREADER.

Page 44: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

37) Place the HEATSPREADER on top of the BATTERY. Align the HEATSPREADER with the bottom end ofthe BATTERY as shown. Then align the top end of the HEATSPREADER with the shown corner of theENGINE BOARD SHIELDING LID.

38) While placing the HEATSPREADER, be careful not to damage the BATTERY connector! Press theHEATSPREADER to activate the adhesive and remove the protective film.

Page 45: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

39) Connect the BATTERY CONNECTOR. Be careful not to damage the connector or any nearbycomponents!

40) Remove the three protective films of the WLC FLEX.

Page 46: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

41) Place the top end of the WLC FLEX first and align the two shown holes of the flex with the UNIBODYASSEMBLY. Be careful not to damage the flex while attaching it. Press the top end of the flex gently toactivate the adhesive.

42) Place the bottom end of the WLC FLEX to its cavity and press it gently to activate the adhesive. Atlast, press the middle part of the WLC FLEX to activate the adhesive.

Page 47: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

43) Remove the BATTERY GASKET protective film.

44) Place the BATTERY GASKET on top of the WLC FLEX. Align the BATTERY GASKET to the center of theUNIBODY ASSEMBLY as shown.

Page 48: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

45) Place the FLASH CADDIS FILM. Make sure the FLASH CADDIS FILM is placed so that it covers the sideof the FLASH LED.

46) Check also that the top of the FLASH CADDIS FILM is aligned with the top of the FLASH LED.

Page 49: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

47) Remove the FLASH LED and the CAMERA protective films.

48) Place the bottom end of the DISPLAY MODULE to the UNIBODY ASSEMBLY first. Then lower down thetop end.

Page 50: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

49) When lowering down the top end of the DISPLAY MODULE, note that the SIM DOOR button might bein the up position as shown. Use the SS-93 to push in the SIM DOOR button and insert the top end ofthe DISPLAY MODULE into the UNIBODY ASSEMBLY.

50) Press the DISPLAY MODULE from all sides to properly attach it to the UNIBODY ASSEMBLY.

Page 51: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

51) Push in the SD DOOR.

52) Fasten the TORX+ size 2 screw to the torque of 7Ncm.

Page 52: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

53) Push in the SIM DOOR.

54) Remove the DISPLAY protective film.

Page 53: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

55) Remove the UNIBODY ASSEMBLY protective film.

56) The Nokia Lumia 720 assembly procedure is complete.

-END OF ASSEMBLY-

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Page 54: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

Service Manual Level 1 and 2

Nokia Lumia 720RM-885Version 3.0

Solder components

X3302

X6501

X6500

X7750

X7720

X6301

X1404

X1403

X2100

X7775

X7774

X7773

F1400

X1351

Grounding spring clip

Touch panel connector

Grounding spring clip

Camera fuse

Grounding spring clip

BT/WLAN antenna spring

B1 diversity antenna spring

Wireless charging connector

LED Flashconnector

LED Flashgrounding

NFC antenna spring

NFC antenna grounding spring

AV connector

GPS antenna spring

TOP

BOTTOM

v1.0

©2013 Nokia | Confidential | All Rights Reserved.

Page 55: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

Service Manual Level 1 and 2

Nokia Lumia 720RM-885Version 3.0

Service devices

CA-101 Service cable AC-50 Travel charger SIM door key

Nokia Standard Toolkit (v2)

For more information, refer to the Service Bulletin (SB-011) on Nokia Online. Supplier or

manufacturer contacts for tool re-order can be found in “Recommended service equipment”

document on Nokia Online.

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Page 56: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

Service Manual Level 1 and 2

Nokia Lumia 720RM-885Version 3.0

Product controls and interfaces

2

4

6

8

7

11

1

53

16

17

18

21

9

10

131415

12

20

19

14 — Secondary microphone

15 — Camera flash

16 — Volume keys

17 — Power/Lock key

18 — Camera key

19 — Wireless charging coverconnector

20 — Loudspeaker

21 — Loudspeaker

9 — Search key

8 — Start key

7 — Back key

6 — Touch screen

5 — Ambient light & Proximitysensors

4 — Earpiece

3 — Front camera

2 — SIM card holder

1 — 3.5 mm AHJ connector

10 — Micro USB connector

11 — Microphone

12 — Camera

13 — Micro SD card holder

v2.0

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Page 57: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

Service Manual Level 1 and 2

Nokia Lumia 720RM-885Version 3.0

Service concept

Flashing concept

Note: Charged battery is man-datory

Transceiver with embedded battery

Service software CA-101

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Page 58: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

Service Manual Level 1 and 2

Nokia Lumia 720RM-885Version 3.0

Phone reset

Hardware resetIf the phone hardware is jammed, you should first recommend that the consumer performs a hardware reset. The hardware reset doesnot reset the Windows Live ID or remove any consumer data. Because the consumer cannot remove the battery to reset the phone the phone has a special electronic circuit which cuts the phone power when the volume down and power keys are pressed for 10 seconds.

To perform the hardware reset press the Volume down and Power keys and hold them for 10 seconds. The phone screen will turn black (phone is off). Then press the Power key to turn on the phone.

Software / operating system (OS) resetThe software / operating system (OS) reset returns the phone to its out-of-the-box state. Note that this procedure erases all consumer data! Always first try to perform a hardware reset.

Option 1: About menu- Use this option if the consumer knows the lock code - This option warns the consumer about data loss! - Tap Settings > About > reset your phone

Page 59: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

Option 2: Hardware key combination- Use this option if the phone is locked and the consumer does not know the code- Note: no warning about data loss!- Do not advertise this feature to consumers!

Follow next steps to perform OS reset with phone keys.

Step 1Make sure the phone is turned Off.

1. Press and hold the power key2. Phone vibrates (release the power key)3. Press and hold the volume down key4. Exclamation mark is shown on the screen (release the volume down key)

Step 2Input the following key combination:1. Volume up2. Volume down3. Power4. Volume down

Step 3The phone will reset and boot up automatically

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Page 60: Nokia Lumia 720 RM-885 L1L2 Service Manual v3.0

Service Manual Level 1 and 2

Nokia Lumia 720RM-885Version 3.0

Version history

Version Date Description

1.0 26.02.2013 First published version

2.0 20.03.2013 Updated Product controls and interfaces page

Updated Exploded view page

3.0 15.04.2013 Updated Disassembly steps & video

Updated Assembly steps & video

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.