no more excuses qasymphony
TRANSCRIPT
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Contents
The Importance of Software Testing in an Agile World.............................3
Agile Testers Need Agile Tools .......................................................................................5
Quality Center Doesn’t Cut it .........................................................................................8
Quality Center Isn’t Built for Agile ...............................................................................8
qTest vs. Quality Center .....................................................................................................10
Why Choose QASymphony? ..........................................................................................10
5 Myths About Making the Switch from Quality Center .........................12
How It Works ..............................................................................................................................13
Why Companies are Choosing qTest .......................................................................14
3
90% of companies today practice Agile development.Agile’s faster pace makes software
testing critical.
Overview
In many organizations, the role of the software tester is largely
undervalued and misunderstood. The executives see the testing
team simply as a cost center, but nothing is further from the truth.
In today’s world, almost every company is a software company.
Whether you’re an airline, retailer, bank or hospital, software is
critical to the way you operate your business. And if something
goes wrong with your software, the damage to your company
could be catastrophic. For example, how much would Amazon
lose if their site went down? The answer: $66,240 per minute. If
that doesn’t illustrate the impact of bad software, nothing will.
Executives that take the narrow view of testing as a cost center
don’t understand the full impact testing can have on their
business. Because it’s not about “software testing,” it’s about
“software quality.” It’s about making sure that your software really
works for the end users. It’s about making sure your software
doesn’t go live with major defects that could interrupt your business.
Software quality is no easy task. Today, over 90% of companies are
practicing Agile development1, which means they’re working and
releasing software at a faster pace than ever before. This move to
Agile has created some significant challenges for software testers
who need to balance speed with quality. So, how do you move
at an Agile pace and at the same time ensure that the software
doesn’t have critical defects? One key factor is making sure that
you have the right tools in place.
The Importance of Software Testing in an Agile World
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Today, many teams are still using spreadsheets or testing tools
built for the waterfall methodology, while most developers have
adopted modern Agile tools like JIRA. As a result, testers are
at a disadvantage, and in some companies, have become the
“bottleneck” in the Agile development process.
So how do you make the case to the executive team that you
need modern testing tools? How do you overcome the most
common objections:
• “We don’t have it in the budget.”
• “The solution in place is fine.”
• “It would take too much time to get up-and-running.”
• “This just isn’t a focus right now.”
The fact is, there’s always time and budget to implement solutions
that will make a positive impact on your business. You just
have to be able to make the case to your executive team that a
new software testing solution will positively impact your overall
business and ultimately improve your bottom line.
In this guide, we’ll provide you with the
playbook you need to sell modern software
testing tools to your executive team. We’ll
cover all the benefits to your company and the
potential return on investment you can expect.
FASTER SPEED TO MARKET
GREATER TEAM EFFICIENCY
HIGHER QUALITY SOFTWARE
¹ http://www.forbes.com/sites/kellyclay/2013/08/19/amazon-com-goes-down-loses-66240-per-minute/
5
How can your team truly be Agile if they don’t have the right tools in place?
How can your team truly be Agile if they don’t have the right
tools in place? Today, there are many different tools for software
testing, but they’re not all created equal. The most common
tools used by testing teams are, Spreadsheets, Legacy Testing
Software (HP Quality Center) and ALM Add-Ons.
We will go through each of these tools and explain why they are
limiting efficiency and effectiveness in the Agile testing process.
Spreadsheets
Many teams new to test case management will start with
spreadsheets. Executives like spreadsheets because they’re free
and they work fine when the team is small. But, spreadsheets
don’t scale and can create massive inefficiencies in the testing
process. Here are some of the common issues your team will
face using spreadsheets:
• Lack of Centralization: Too many folders, too many
documents and spreadsheets overwhelming and slowing
down your testing efforts
• Complexity of Documentation: Highly cumbersome
and overly complex “click this, then click that, then check
this value and update here, comment there” type test
documentation
• Impossible to Find the Data You Need: Constant hunt
for data about a testing project
• Resource Intensive: Spending more time updating
spreadsheets than actually testing
• Version Management: Impossible to manage all the
different versions of your spreadsheets
• Visibility: Little to no visibility into the status of a project
and the health of the application
Agile Testers Need Agile Tools
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Legacy Testing Software
Many larger teams are still using legacy testing tools like Quality
Center which are built for the waterfall methodology. As a result,
testers are at a disadvantage, and in some companies, have
become the “bottleneck” in the Agile development process.
Here are some of the key issues with legacy software testing tools:
• Usability: Legacy software is hard to use. The user interface
was designed many years ago and has not been updated
recently. It’s difficult for the tester to use, which can create
inefficiency.
• Lack of integrations with Agile tools: Legacy software
generally doesn’t play well with others. You’ll have a hard
time integrating legacy software with popular Agile tools like
JIRA and Selenium.
• Doesn’t fit Agile workflows: Legacy software was built for
the waterfall methodology so Agile teams have a hard time
using it.
• Not cross-platform or cross-browser friendly: Legacy
software doesn’t work well with many modern browsers
(Chrome, Firefox, Safari) and doesn’t allow for testing on
platforms other than the computer.
• Cost: Legacy software can be very expensive and there are
often hidden costs, annual price increases and the high-
priced consultants required to maintain the system.
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ALMs and Test Management Add-Ons
ALM solutions like JIRA do a tremendous job of aligning various
components of the software development lifecycle (SDLC).
From project planning to requirement management and defect
tracking, these ALMs position themselves to accommodate the
needs of an organization’s SDLC efforts. While these ALMs do
many things very well, there’s one major gap in all ALM tools –
Test Case Management.
That’s why when you visit the Atlassian Marketplace, you ‘ll find
a wide range of Test Case Management add-ons available for
JIRA, all trying to fill that void. Despite the appeal of centralizing
your SDLC efforts into JIRA, these Test Case Management add-
ons are truly not scalable for larger enterprise QA teams. As
organizations grow, the complexity of QA testing grows, requiring
enterprise-grade tools.
Here are some of the key limitations of a JIRA Test Management
add-on:
• Zero or limited ability to reuse test suites and runs for
regression
• No folder structures so everything is searchable, but
not scalable
• Unknown change history for test case versions
• No visibility into test execution history for JIRA Issues
• No ability to share test case objects across JIRA projects
• No out of the box integrations to support automation efforts
• No API support
• No single point for updating test cases
• No ability to configure tests across different browsers,
operating systems, etc.
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Usability
Quality Center’s user interface
was designed many years ago and
really has not been updated. It’s
difficult to use for the tester, creating
inefficiency.
Reporting
Quality Center doesn’t give you the
real-time data you need to make
informed decisions quickly. It’s also
difficult to export data from the system.
Costs
Quality Center is very expensive and
there are often hidden costs involved
including high-priced consultants —
and beware of annual price increases!
Support
With Quality Center, support doesn’t
come standard. You have to pay extra
and that can be expensive if you need
a lot of help.
Integrations
Quality Center doesn’t play well with
others. If you use popular developer
tools like JIRA, Rally, VersionOne and
Selenium, you’ll have a hard time
integrating them with Quality Center.
Quality Center Doesn’t Cut it
Software development has changed and Quality Center has not kept up. In today’s Agile world, Quality Center
slows testing teams down. Here are just a few ways Quality center lags behind:
Quality Center Is Hard to Use
Doesn’t Fit Agile Workflows
Lack of Integration with Agile Tools
Not Cross-platform or Cross-browser Friendly
Quality Center Isn’t Built for Agile
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EASY TO USEThe qTest platform was designed to be easy to use so your team spends more time testing and less time struggling with the software.
INTEGRATIONSThe qTest platform features real-time integration with the most popular Agile tools like JIRA, Rally and VersionOne, making it seamless to work between the different applications.
BETTER COLLABORATIONThe qTest platform provides a centralized location where the entire team can share and collaboration on test cases.
ELIMINATES MANUAL DOCUMENTATIONqTest eXplorer lets a tester record everything he or she is doing during the testing session and automatically creates detailed documentation of any software issues. This eliminates the need for the tester to do tedious manual documentation, thus saving significant time.
VISIBILITYqTest Insights’ comprehensive reporting provides better visibility to the team and management during the testing process.
Why the qTest Platform Is the Best Option for Agile Testing Teams — What Your Executives Need to Know
QASymphony’s qTest platform was designed to make your Agile testing team more efficient and effective.
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Test Case Versioning & Approval
Automation Scheduling, Kickoff & Results
Role-based Permissions Management
Requirements Traceability to JIRA, Rally & VersionOne
GUI-based Custom Query Builder
Manual Test Recorder for Web, Mobile & Desktop
JIRA Reporting Widget
Complete Repository of Manual Test Recordings
QUALITY CENTER
qTest vs. Quality Center
qTest has Quality Center beat, hands down.
Why Choose QASymphony?
Value
9 Enterprise test case management
9 Flexible for future Agile integration
9 Rest open APIs for customization
9 Manage functional, exploratory, and automation in one place
Adoption
9 Intuitive design with cross-browser support
9 No bloatware
9 Easily transition to qTest modules
9 Users with experience in Quality Center can be proficient in qTest with just 2 hours of training
Migration
9 Simple, easy migration process
9 Consultative process to get the data you need
9 Pull over more than just test cases
9 1M + artifacts and counting!
Industry Leader
9 Purpose-built products with over 8,000 users
9 300 plus customers in 20 plus countries including large enterprises like Dell, Nordstrom, Office Depot and Verizon
9 Global support and service
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“We needed to get off the Quality Center platform for
test management at my company. Q.C. was simply
too expensive and did not scale in the Agile direction
our company was headed. The answer was definitely
qTest from QA Symphony. Its integration to our Agile
Life Cycle tools ( JIRA in particular) allowed us to have
rigorous test management without reverting back to
slow Waterfall methods. And the eXplorer tool has
been a revelation for teams that do a lot of exploratory
testing as it allows repeatability and predictably in their
exploratory test phases. In summary, qTest not only
replaced Quality Center, it was an improvement upon it
in every way we needed it to be.”
Senior Project Manager
Large National Retail and Ecommerce Customer
Many of our customers will not allow use of their company names and logos in marketing materials. But, they will provide references for QASymphony on request. Contact your Account Executive for more information.
T RUS T ED B Y IND US T R Y L E A D ER S
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5 Myths About Making the Switch from Quality Center
No more excuses. We’ve debunked the top 5 common concerns we hear from testing and development
organizations as they consider migrating from Quality Center.
It’s too hard to migrate my testing data.
Wrong! QASymphony provides an easy way to migrate your data from your legacy
software directly into qTest. The data migrated includes requirements, test cases,
associations between the two and more.
I have an on-premise installation that’s impossible to change.
Wrong! QASymphony can migrate from instances on your servers and get you set up
on-premise or in the cloud — it’s up to you!
It’s too expensive to set up all of my integrations with qTest.
Wrong! Integrations to ALMs and automation tools come standard! These are easy to
set up and are offered to you free of charge.
There will be lots of hidden costs just like my legacy software.
Wrong! QASymphony provides a simple, straight-forward pricing structure with no
hidden fees. Set up is easy; you won’t need consultants or additional contractors — our
Customer Success team will guide you every step of the way to ensure you are getting
the most out of your software investment.
It takes a long time to get my team up and running.
Wrong! Users with experience in legacy testing software can typically expect to be
proficient in qTest within just 2 hours of user training. qTest is known for it’s intuitive
interface and easy of use. In the event that you require assistance, we offer 24/5
support line Monday through Friday and an online support community —
support.qasymphony.com.
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How It Works
QASymphony provides a unique solution that migrates your data from Quality Center directly into qTest. We’re
compatible with Quality Center and HP ALM versions 10, 11, and 12 and can migrate from instances on your
servers or in the cloud. It’s so easy, you’ll wonder why you didn’t make the switch sooner.
Here is a simplified run down of how the migration
process works:
Migration Overview How Migration Works
Migration Consultation We will consult with you on our migration best
practices to ensure an easy transition
Minimum Downtimemport your data and get your team up and
running i n only a few hours
Training & SupportWe provide hands-on training and support for
your users so they can get started immediately
Custom Fields Support Migrate every custom field across test cases,
requirements and defects directly into qTest
Migration Made EasyWith our migration tool, we make the data
migration process fast and easy for you
Easy Integration Integrate seamlessly with JIRA, CA Agile / Rally
and VersionOne defect tracking solutions
Export a Quality Center project out of the
system in their native file format (.qcp)
Download and run our Quality Center
migration tool
Load the .qcp file into the qTest
importation wizard
qTest wizard will decode the .qcp file, create
custom fields and values, and import your
requirements, test cases and defects
Repeat this same process with the next project,
if applicable
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JIRA VersionOne CA Agile Central / Rally
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Why Companies are Choosing qTestOver 300 companies have selected qTest to improve their software testing process. Here’s what a few of
them have to say.
“When you transition to Agile, it’s not enough to only change your development methodology, you must
upgrade your software tools as well... QASymphony was exactly what we were looking for.”
— Alex Bantz, Director of Quality Engineering , Salesforce Marketing Cloud
“We liked that qTest was easy to use and the QASymphony team really understood what we were trying to do.
Our team got up and running in no time. It was also very easy to get our old test cases uploaded into qTest. It
was painless.”
— Adam Wollacott, QA Lead, CloudLock
“We evaluated a lot of other testing platforms out there and found qTest to be the best and by far the most
intuitive… we’ve improved efficiency by at least 50% since implementing qTest.”
— Jesse Reynosa, Senior Quality Engineer, ZapposP O W E R E D b y S E R V I C E™
8,500+ Users
300+ Customers
20+ Countries
“We were able to quickly migrate all our test cases from HP Quality Center to qTest and get the team up and
running in just a few weeks. The implementation process was excellent.”
— Radka Iordanova, Director, E-Commerce, Office Depot, Inc.
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Service and Support
QASymphony has extensive service and support available
to our customers. Every customer gets a dedicated
customer success manager to help with the initial
implementation and ongoing support. We also provide
extensive online resources with training videos
and documentation.
Learn more about our customer success team at
qasymphony.com/customers.
Industry Accolades
9 Gartner 2015 Cool Vendor in Application Development
9 2016 Red Herring Top 100 North America
9 2016 Bronze Stevie Winner, Fastest Growing Tech
Company of the Year
9 #1 Test Case Management Software —
SoftwareTestingHelp.com
9 #1 Test Case Management Software — CodeRewind.com
9 Top 40 Most Innovative Companies — Technology
Association of Georgia
9 Best Place to Work – Atlanta Business Chronicle
QASymphony was named a Cool Vendor in Application Development by Gartner in 2015 and is headquartered in Atlanta, GA.
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To create solutions for Agile development teams that significantly improve speed, efficiency and collaboration throughout the software testing process.
THE QASYMPHONY MISSION —