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Communication Server 1000 Rls 5.5 Configuration Guide: XO Communications SIP Trunking NN10000-117 Aug 11, 2009 Revision: 1.1- Based on the 1.0 revision of July 10, 2009

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Communication Server 1000 Rls 5.5 Configuration Guide: XO Communications SIP Trunking NN10000-117 Aug 11, 2009 Revision: 1.1- Based on the 1.0 revision of July 10, 2009

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Communication Server 1000 Rls 5.5 Configuration Guide:

XO Communications SIP Trunking

NN10000-117 Aug 11, 2009 Revision: 1.1- Based on the 1.0 revision of July 10, 2009

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Copyright © 2009-2010 Nortel Networks All rights reserved. July 2009 The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks Inc. The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of that license. Trademarks Nortel, the Nortel logo, the Globemark, Unified Networks, and BayStack are trademarks of Nortel Networks. All other Trademarks are the property of their respective owners.

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Table of Contents

INTRODUCTION ............................................................................................................................. 4 SYSTEM SOFTWARE / LOADWARE............................................................................................ 5 FEATURES ..................................................................................................................................... 5

Features Supported................................................................................................................................ 5 DEPENDENCIES ............................................................................................................................ 6 NETWORK DIAGRAM.................................................................................................................... 7 DEPLOYMENT OPTIONS .............................................................................................................. 9 ELEMENT MANAGER CONFIGURATION .................................................................................. 12

Configure IP in CS1000 network......................................................................................................... 12 Configure Voice Codec for Nortel IP Phone ....................................................................................... 17 Configure Voice Codec for Media Gateways ...................................................................................... 19 Configure Quality of Service ............................................................................................................... 21 Configure SIP URI............................................................................................................................... 22 Configure Zones and Bandwidth Management.................................................................................... 23 Configure SIP trunk............................................................................................................................. 25

CALL SERVER CONFIGURATION.............................................................................................. 47 OVERLAY 15 - CUSTOMER DATA BLOCK .................................................................................................. 47 OVERLAY 17 – CONFIGURATION RECORD................................................................................................. 58

CONTACT CENTER CONFIGURATION...................................................................................... 66 Configure Contact Center Server ........................................................................................................ 66 Configure ACD, CDN, Skill Set, Voice Port, Agent on Contact Center .............................................. 74 Configure on Call Pilot ....................................................................................................................... 80 Configure on CS1000E Call Server..................................................................................................... 83

CS1K TANDEM CONFIGURATION ........................................................................................... 103 Configure CS1000E 5.5 A.................................................................................................................. 103 Configure CS1000E 5.5 B.................................................................................................................. 120 Configure SPS.................................................................................................................................... 134

MCS5100 CONFIGURATION ..................................................................................................... 136 Configure SIP trunking between CS1000E and MCS5100 ................................................................ 136 Configure for Converged Desktop (CD2).......................................................................................... 145

MAS CONFIGURATION ............................................................................................................. 156 Configure on MAS server .................................................................................................................. 156 Configure on MCS5100 Server.......................................................................................................... 157

APPENDIX A: CS1000E CPPM CALL SERVER RLS 5.50J PATCHES INSTALLED............. 167 APPENDIX B: CS1000E CPPM SIGNALING SERVER RLS 5.50.12 PATCHES INSTALLED 175 APPENDIX C: CONFIGURE SIP TRUNK IN CS1000 USING OVERLAYS .............................. 178

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Introduction

This document provides a typical network deployment of Communication Server 1000 (CS1000) utilizing the XO Communications product offering. This document should serve as general guideline only, since it is not possible to document every possible variation of configuration. Further information may be obtained from your Nortel support representative. The CS1000E system is configured as a SIP gateway endpoint on the XO Communications network. The enterprise customer will require an additional signalling server for each SIP gateway that will be deployed as SIP trunking to the carrier. In the diagram shown below, the signalling server is shown as the onboard CP-PM option, but it can also be the outboard, rack-mounted 1U server. This signalling server serves as the dedicated gateway for SIP trunking to carrier. All other applications such as line TPS, VTRK are handled by the enterprise signalling server. The CS1000 in this configuration does not use SIP Redirect or Proxy for Carrier SIP trunking, the SIP Virtual Gateway is simply provisioned with the SBC as the static SIP endpoint of the SIP Trunk. The software and patch line-up for the configuration is as follows: Call Server: 5.50J plus latest DEPLIST

Signaling Server: SSE 5.50.12 plus latest DEPLIST as well as the following additional

patches:

Patch ID Issue Title Notes

MPLR25946 1 PI: SIP Line on CS1000 5.5: Remove MCDN from outgoing INVITE

MPLR23632 1 Null values should be allowed for Public E.164/National or Subscriber fields on Element Manager

MPLR25529 3 PI: SIP: Partial support of DIVERSION MPLR27408 1 PI: SIP: Disable SIP Session Timer on CS1K

MPLR28613 1 Ringback tone and speech path support in slow start CFNA scenarios

Notes:

1. MPLR25529 issue 3 may causes conflicts with MPLR25757 issue 1. Result: MPLR25757 is limited (LTD) patch and should not be in the system/dedicated GW.

2. MPLR27408 issue 1 may causes conflicts with MPLR25993 issue 1. Result: MPLR25993 is not required on the dedicated SIP GW as subscribe is not used. It can be safely removed for COLT.

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System Software / Loadware

System Software/Loadware Version Nortel CS1000E 5.5 (CPPM) • Call Server: 5.50J

• Signaling Server: 5.50.12 Nortel IP phone • 2002 p2: 0604DCG

• 2004 p2: 0604DCG • 1140: 0625C6J • 1120: 06246J • 2007: 0621C6H • 1220: 062AC6J

BroadSoft (AS) • AS version Rel_14.sp9_1.123 • NS version Rel_14.sp4_1.165

Sonus NBS (SBC) • Release: V06.04.06 S005 Sonus PSX and GSX • Release: V06.04.03R000

Features

This section lists supported features. Features Supported · Basic calls (G711u-law 20 ms, G729 20ms) · Calling line (number) identification presentation (CLIP) · Calling line (number) identification restriction (CLIR) · DTMF (RFC2833, Inband) . SIP Transport UDP · Call hold · Call transfer (Blind and consultative transfers) · Call conference · Call forward · Call Redirection to Voice Mail (hosted on Nortel system) · Early Media Transmission · Fax G711 Pass Through . Fax T38 . Modem Pass Through . Contact Center Application Server (hosted on both Nortel and XO Communications systems) . Auto Attendant (hosted on both Nortel and XO Communications systems) . Inter-office tandem Call . MCS5100/MAS

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Dependencies

• CS1000 R5.5 software and implementation of latest patches

• XO Communications providing support to setup, configure, and troubleshoot on carrier switch for the duration of the testing.

• Some specific configuration related to “Diversion header”: PBX Integration” flag should be checked (enable) to have Broadsoft to look through Diversion header.

System > Identity/device Profile Types> XXXXX > Advance Options > PBX Integration Where XXXXX is “Identity/device profile type” configured for Nortel PBX on Broadsoft AS.

Notes: - Additional to the CS1K configuration, there is a scenario where the MCS5100

client/user dialing the PSTN user tandem through CS1K or vise versa, the Music On Hold feature will not work due to Broadsoft/Sonus issue. i.e MCS client A calls PSTN user B, after A put B on hold, B will not be able to hearing music while the call is on hold. In order to get around this, the MCS client is needed to configure in the “Converge Desktop” mode.

- Call branding/announcement will also not work because SIP message ‘183 with SDP’ is sent with attribute “a=sendonly”, Broadsoft/Sonus considers it as hold and put call on hold. The result is PSTN can’t hear branding announcement. There is a workaround but that requires a global configuration change on Broadsoft which is not possible in XO production system

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Network Diagram

Figure 1 - Network diagram for Nortel-XO LAB setup

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Figure 2 - Network topology for Multi-System configuration for Tandem Calls

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Deployment Options There are a number of possible engineering options to consider when deployed SIP based trunking. The two main considerations that affect hardware and patching are redundancy and Private Networking requirements.

ISP1100 servers are shown in the diagrams below, but COTS and CP-PM servers can be used as well.

Figure 3 below depicts the simplest deployment model, utilizing one or more Signaling Servers to provide Telephone Proxy and SIP GW capability. The single Node configuration would have TPS and SIP GW applications enabled for all servers in the Node. The engineering rules for co-resident TPS and SIP GW would apply. Patching on the Signaling Servers would consist of the current DEPLIST plus the required patches to support XO Communications SIP Trunking. Private Networking to other Nortel products or Nortel Developer Partner products is not supported due the changes the XO Communications specific patches introduce to the SIP signaling.

Figure 3 - Stand-Alone Communication Server and XO Communications Sip Trunking

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In environments that will experience call rates that would exceed the co-resident TPS/SIP GW engineering recommendations, the TPS and SIP GW functionality must be split apart into different Nodes. See Figure 4 as an example where Node A is configured for TPS and is patched with the current DEPLIST. Node B is configured with SIP GW only and is patched with the current DEPLIST plus the patches required to support XO Communications SIP Trunking.

Figure 4 - Stand-Alone Communication Server and XO Communications Sip Trunking for High Call Volume

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The deployment options become more complex when additional Call Servers or SIP Applications are introduced behind the CS1K., such as SIP DECT, OCS, ICP etc.

See Figure 5 for an example utilizing SIP Private Networking to a BCM and a SRG.

Node A is configured for TPS and SIP GW, and patched with the current DEPLIST. Node B is configured with SIP GW only and is patched with the current DEPLIST plus the patches required to support XO Communications SIP Trunking.

Note: A deployment using SIP Public trunking and H.323 Private Networking is not recommended due to limitations that occur when translating between the 2 protocols.

Figure 5 - Multiple Call Server with Tandem to XO Communications Sip Trunking

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Element Manager Configuration

Configure IP in CS1000 network This section describes the steps for creating Node ID (2000) in CS 1000 network. Enter Element Manager through the IE browser (in IE address bar, type IP address of the Node IP or TLAN of Signaling Server).

• Input Node ID and press Add... • Enter TLAN, ELAN IP address of Signaling Server.

Node 2000 was added to be configured as the SIP gateway to the carrier services.

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The node IP information is added.

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Call server IP configuration

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The carrier does not support TLS or sRTP

For the primary proxy enter the IP address of the Session Border Controller (SBC)

Use UDP SIP transport, port 5060 for SIP communication

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In the signaling server properties, the Line TPS will be enabled if this signaling server will be used for IP set registration. If the role of this server is SIP gateway only then this can be left unchecked.

The NRS is not enabled as all calls are routed by the SBC.

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Configure Voice Codec for Nortel IP Phone This section describes the steps for administering a set of codecs in CS1000. This set of codecs is used in IP network for communication between Nortel IP Phones.

• Access EM by IE browser. • Choose "IP Network", then choose "Nodes: Servers, Media Cards", select proper Node

and press "Edit". • To change Codec profile for IP Phone, select "VGW and IP phone codec profile".

Voice gateway and IP phone codec settings

Enable Modem FAX pass through mode

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The XO Communication network supports both G.711 and G.729 The packet size is set to 20 to match the network also

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Configure Voice Codec for Media Gateways This section describes the steps for administering a set of codecs in CS1000. This set of codecs is used in IP network for communication through Media gateways.

• Access EM by IE browser. • Choose "IP Network", then choose "Media gateways", select proper voice gateways • To change Codec profile for IP Phone, select "VGW and IP phone codec profile".

Enable Modem FAX pass through mode

Enable V.21 FAX tone detection if using FAX_T38

TN of sets with class of service = MPTA (Modem Pass Through Allowed) TN of sets with class of service = MPTD (Modem Pass Through Denied)

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Voice gateway and IP phone codec settings

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Configure Quality of Service This section describes the steps for administering QoS in CS1000.

• Access EM by IE browser • Choose "IP Network", then choose "Nodes: Servers, Media Cards", select proper Node

and press "Edit". • To change Quality of Service, select "QoS".

The default Diffserv values are correct.

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Configure SIP URI This section describes the steps for administering SIP URI configuration in CS1000.

• Access EM by IE browser • Choose "IP Network", then choose "Nodes: Servers, Media Cards", select proper Node

and press "Edit". • To change SIP URI, select "SIP URI Map".

Leave the SIP URI fields blank for E.164.

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Configure Zones and Bandwidth Management This section describes the steps for administering Zone configuration in CS1000.

• Access EM by IE browser • Choose "IP Network", then choose "Zones", select proper “Zone Basic Property and

Bandwidth Management”

If it does not already exist, create a zone for IP sets. The bandwidth strategy can be adjusted to preference.

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Create a new zone for the SIP trunks.

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Configure SIP trunk This section describes the steps for establishing a SIP connection between CS 1000 switch and Carrier system.

1. Create D-channel (DCH)

• Launch Element Manager of CS 1000 5.5

• Choose D-Channels, enter D-channel number (i.e.: 100), select DCH for type

Click Add to create DCH 100

Also click on Basic Options and edit the Remote Capabilities (RCAP). Enable MWI if CS1K hosted voice mail will be used.

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2. Create route:

Create route 100 using DCH 100 for SIP trunks

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Configure Route 100 for SIP trunks

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3. Create trunk:

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Disable Media Security (sRTP) at the trunk level.

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4. Create Special Number List:

Create special number list for outgoing dialing plan

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Create special number SPN 0 (Use RLI_50) for outgoing dialing plan to Operator

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Create special number SPN 0114 (Use RLI_50) for outgoing dialing plan to international calls

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Create special number SPN 1304 (Use RLI_50) for outgoing dialing plan to Broadsoft Voice VPN calls

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Create special number SPN 1800 (Use RLI_50) for outgoing dialing plan to toll free calls

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Create special number SPN 411 (Use RLI_50) for outgoing dialing plan to 411 service calls

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Create special number SPN 911 (Use RLI_50) for outgoing dialing plan to 911 service calls

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5. Create NPA List:

Create NPA numbers for outgoing and incoming dialing plan

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Create NPA number 1469 (use RLI_50) to dial to national numbers

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Create NPA number 1613 (use RLI_50) to dial to national numbers

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Create NPA number 1972 (use RLI_50) to dial to national mobile numbers

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Create NPA number 214 (use RLI_21) to terminate the incoming calls

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Create NPA number 613 (use RLI_50) to dial to national numbers

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6. Create Route List Block

Create RLI_50 for outgoing calls (Use route_100 and DMI_50)

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Create RLI_21 for terminate the incoming calls (Use DMI_21)

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7. Create Digit Manipulation Block

DMI_50: Digit Manipulation Block configuration

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DMI_21: Digit Manipulation Block configuration

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Call Server Configuration Overlay 15 - Customer Data Block

REQ: PRT

TYPE CDB

CUST 00

AML_DATA

OPT DNX

VSID

GP02

GP03

GP04

GP05

GP06

GP07

GP08

GP09

GP10

GP11

GP12

GP13

GP14

GP15

ANI_DATA

ANAT 4227

ANLD 123

M911_PANI NO

ATT_DATA

OPT ABDD AHD BIND BIXA BLA BOHD DNCA DRE

DNX DRE FACD IC1 XTG XDP XLF XBL

FKA MCTD NCD CUI MWUD LOD PSD RECA

REA SYD SLD SIAD THPD ATDA

ATDN 7

NCOS 0

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CWUP NO

CWCL 0 0

CWTM 0 0

CWBZ NO NO

EFLL 0

MATT NO

RTIM 30 30 30

ATIM 0

AQTT 30

AODN

SPVC 00

SBLF NO

RTSA RSAD

SACP NO

ABDN NO

IRFR NO

XRFR NO

ADHT 0

AFNT 0

AFBT 0

IDBZ NO

PBUZ 02 10

ICI 00

ICI 01

ICI 02

ICI 03

ICI 04

ICI 05

ICI 06

ICI 07

ICI 08

ICI 09

RICI

PAGE 002

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AWU_DATA

AWU NO

CAS_DATA

CAS NO

CCS_DATA

CCRS UNR

ECC1 UNR

ECC2 UNR

CNCS 0

PELK NO

CDR_DATA

CDR YES

IMPH NO

OMPH YES

AXID YES

TRCR NO

CDPR NO

ECDR NO

BDI YES

OTCR NO

PORT

CNI DGTS

BCAP NO

CHLN 1

FCAF NO

FCR_DATA

NFCR YES

MAXT 100

OCB1 255

OCB2 255

OCB3 255

IDCA YES

DCMX 100

FFC_DATA

CCRS UNR

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SCPL 0

FFCS NO

STRL 0

STRG

ADLD 0

MFAC *

FTR_DATA

**DAPC**PREFIX TABLE NO: 00 **

UNKN**INTL**NATL**ESPN**LOCL**ELOC**ECDP**

UNKN*

E164* 00 0

PRIV*

E163* 00 0

TELX*

X121*

NATL*

OPT ABDD AHD BIND BIXA BLA BOHD CFO CFRD

COX CPA CTD DBD DNCA DNX DSX DRE

DSTD FACD HTU HVD XBL IC1 XDP XLF

IHD XTG FKA LOD LRA MCI MCTD CUI

MWUD NCD PCMD PSD PVCA RECA REA RND

RTR RTD ROX SBD SDDE SIAD SLD SYD

THPD TTAD VOBD CCBD CWRD HLPD HRLD

CXOD BWTD

DGRP 0

IRNG NO

PKND 1

DNDL NO

SPRE

PREO 0

BPSS NO

SRCD 0000

EEST NO

EESD NO

TTBL 0

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MUS YES

PAGE 003

MUSR 50

HCC NO

ALDN

RECD NO

PORT 0

STCB NO

NSCP NO

TFDR NO

RPA NO

MCDC NO

NAUT NO

IDEF NO

MTAR NO

LEND NO

MSCD NO

CPCI NO

ARDL_ATTEMPT 30

CONF_DSP

CNFFIELD NO

CNF_NAME CONF

INTFIELD NO

INT_NAME I

EXTFIELD NO

EXT_NAME E

BSFE NO

ASPCT 000

FXS NO

DFLT_LANG ENG

STS_MSG

MSG01 Please leave message

MSG02 Back to work

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MSG03 In a meeting

MSG04 On a conference call

MSG05 At lunch

MSG06 Busy call

MSG07 Out of the office today

MSG08 On a business trip

MSG09 Project deadline today

MSG10 Will reply after

VO_ALO NO

PCA ON

TPDN

BFS_CFW YES

VO_CUR_ZONE_ZDM NO

VO_CUR_ZONE_TD NO

ICP_DATA

ICP NO

IMS_DATA

IMS NO

INT_DATA

ACCD OVF OVF OVF ATN

CTVN OVF OVF OVF ATN

MBNR OVF OVF OVF ATN

CTRC OVF NAP OVF NAP

CLDN NAP OVF NAP NAP

NINV OVF OVF OVF ATN

NITR OVF OVF OVF ATN

NRES OVF OVF OVF ATN

NBLK OVF OVF OVF ATN

MFVOOVF OVF OVF ATN

MFVN OVF OVF OVF ATN

MFCG OVF OVF OVF ATN

PAGE 004

LCKT BSY BSY BSY BSY

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RCLE ATN OVF ATN ATN

CONG OVF

DLT OVF

LLT OVF

DNDT BSY

ESAM OVF

LDN_DATA

OPT XLDN

DLDN YES

LDN0 2000

LDA0

LDN1

LDA1

LDN2

LDA2

LDN3

LDA3

LDN4

LDA4

LDN5

LDA5

LDBZ

ICI 00

ICI 01

ICI 02

ICI 03

ICI 04

ICI 05

ICI 06

ICI 07

ICI 08

ICI 09

MON_DATA

USBM NO

MPO_DATA

FMOP

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RGNA STD STD

AOCS DIS ATN

RCY1 06

RCY2 04

RALL NO

CDTO 14

IFLS NO

MHLD NO

PCDS

CNFD 1

TGLD 2

DISD 3

CCDO NO

AFCO NO

ACNS NO

NET_DATA

OPT RTD

AC1 NPA SPN LOC

AC2 INTL NXX

FNP YES

ISDN YES

VPNI 1

PNI 1

PINX_DN

MBG 0

PAGE 005

BSGC 65535

PFX1

PFX2

HLOC 521

LSC

RCNT 5

PSTN NO

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TNDM 15

PCMC 15

SATD 1

OCLI NO

TIDM NO

DASC

ROPT NRO

DITI YES

TRNX NO

EXTT NO

FTOP FRES

APAD 0 0

VNR NO

NIT 8

NAS_ATCL YES

NAS_ACTV NO

FOPT 6

CNDN

CNAT

PCAT

CNIP YES

DMWM NO

MWNS NO

CNTC

NATC

INTC

NIT_DATA

NIT1

TIM1

NIT2

TIM2

NIT3

TIM3

NIT4

TIM4

RPNS NO

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ENS NO

OAS_DATA

ODN0

ODN1

ODN2

ODN3

ODN4

ODN5

ODN6

ODN7

ODN8

ODN9

ASTM 30

HDOPT 0

HDTM 30

RDR_DATA

OPT CFO CFRD DSTD PVCA CWRD MCI

FNAD HNT

FNAT HNT

PAGE 006

FNAL HNT

CFTA NO

CCFWDN

CFN0 3

CFN1 3

CFN2 3

DFN0 3

DFN1 3

DFN2 3

DNDH NO

MDID NO

NDID NO

MWFB NO

TRCL 0

DFNR 0

CRT0 00 00 00 00

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CRT1 00 00 00 00

CRT2 00 00 00 00

CRT3 00 00 00 00

DAY0

DAY1

DAY2

DAY3

HOLIDAY0

HOLIDAY1

HOLIDAY2

HOLIDAY3

ROA_DATA

OPT ROX

RICI

TIM_DATA

FLSH 45 896

PHDT 30

DIND 30 32 30

DIDT 14 16 14

LDTT 6

DLAT 0

BOTO 14

DBRC 60

RTIM 30 30 30

ATIM 0

AQTT 30

ADLD 0

AFNT 0

NFNA 0

ADHT 0

HWTT 300

NIT 8

FOPT 6

ARDL_ACCEPT 20

ARDL_RETRY 30

TST_DATA

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Overlay 17 – Configuration Record

REQ PRT

TYPE CFN

ADAN HIST

SIZE 25000

USER MTC BUG

ADAN TTY 0

CTYP PTY

DNUM 0

PORT 0

DES PTY0

FLOW NO

USER MTC TRF SCH BUG OSN

XSM NO

TTYLOG 0

BANR NO

ADAN TTY 1

CTYP PTY

DNUM 1

PORT 1

DES PTY1

FLOW NO

USER MTC TRF SCH BUG OSN

XSM NO

TTYLOG 0

BANR NO

ADAN TTY 2

CTYP PTY

DNUM 2

PORT 2

DES PTY2

FLOW NO

USER MTC TRF SCH BUG OSN

XSM NO

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TTYLOG 0

BANR NO

ADAN TTY 3

CTYP PTY

DNUM 3

PORT 3

DES PTY3

FLOW NO

USER MTC TRF SCH BUG OSN

XSM NO

TTYLOG 0

BANR NO

ADAN TTY 4

CTYP CPSI

DNUM 4

PORT 0

DES

BPS 9600

BITL 8

STOP 1

PARY NONE

FLOW NO

USER MTC TRF SCH BUG OSN

XSM NO

TTYLOG 0

BANR NO

ADAN TTY 5

CTYP CPSI

DNUM 5

PAGE 001

PORT 1

DES

BPS 9600

BITL 8

STOP 1

PARY NONE

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FLOW NO

USER MTC TRF SCH BUG OSN

XSM NO

TTYLOG 0

BANR YES

ADAN ELAN 16

CTYP ELAN

DES CPilot

N1 512

ADAN ELAN 22

CTYP ELAN

DES ContactCenter

N1 512

ADAN ELAN 34

CTYP ELAN

DES ocs

N1 512

ADAN ELAN 35

CTYP ELAN

DES CD2

N1 512

ADAN ELAN 38

CTYP ELAN

DES OCS1

N1 512

ADAN DCH 100

CTYP DCIP

DES VoIP

USR ISLD

ISLM 4000

SSRC 1800

OTBF 32

NASA YES

IFC SL1

CNEG 1

RLS ID 5

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RCAP ND2 MWI

MBGA NO

H323

OVLR NO

OVLS NO

ADAN DCH 101

CTYP DCIP

DES Enterprise

USR ISLD

ISLM 4000

SSRC 1800

OTBF 32

NASA NO

IFC SL1

CNEG 1

RLS ID 25

RCAP ND2 MWI

MBGA NO

H323

PAGE 002

OVLR NO

OVLS NO

PARM

LPIB 3500

HPIB 3500

500B 2000

SL1B 255

DTIB 35

DTOB 4

NCR 20000

MGCR 25

CSQI 255

CSQO 255

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TUBO NO

NCPU 2

CFWS NO

PCML A

ALRM YES

ERRM ERR BUG AUD

DTRB 100

ABCD NO

TMRK 128

FCDR OLD

PCDR NO

TPO NO

TSO NO

CLID NO

DUR5 NO

MLDN NO

MARP YES

IPIE NO

FRPT NEFR

DCUS NULL

DTDT NO

MSCL 0

PMSI

MANU PMS1

PMCR 0

PORT NONE

NDIS 20

OCAC NO

MTRO MR

SBA_ADM_INS 000

SBA_USER 512

BCAP SPEECH

IDLE_SET_DISPLAY

ICON NO

MSEC ON

MSSD MSBT

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NKEY 31

TKEY 24

CEQU

MPED 8D

TERM

REMO

TERD

REMD

TERQ

REMQ

SUPL V000 V096 V100 V200

SUPC

PAGE 003

SUPF

DDCS MG_CARD

DTCS

XCT

CONF

MGTDS IPMG IPMG_TYPE

126 000 0 MGC

MGCONF IPMG PORTS IPMG_TYPE

127 000 0 30 MGC

MFSD * 126

APVL

MISP MG_CARD

SYNM 0

EXT0 3PE

EXT1 3PE

MCFN 011 MB

OVLY

SID 0

BKGD 044

PBXH X

TODR 00

DROL 030 032 045 135 137

MID_SCPU NO

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CY45 00

MULTI_USER OFF

VAS

VSID 016

DLOP

ELAN 016

SECU NO

INTL 0001

MCNT 9999

VSID 022

DLOP

ELAN 022

SECU YES

INTL 0001

MCNT 9999

VSID 034

DLOP

ELAN 034

SECU YES

INTL 0001

MCNT 9999

VSID 035

DLOP

ELAN 035

SECU NO

INTL 0001

MCNT 9999

VSID 038

DLOP

ELAN 038

SECU YES

INTL 0001

MCNT 9999

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PAGE 004

ATRN

CODE 0

SOLR 12

ROLR +45.00

AOLR +45.00

TOLR -45.00

AGCD NO

VOLR NO

HRLR +42.00

HTLR -44.00

ESA

LIS EXT/DM

DYNAMIC_ELIN_TIMEOUT 180

DYNAMIC_ELIN_REUSE YES

EXT_DM_UPDT_TIMEOUT 15

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Contact Center Configuration This section describes the steps for configuring Contact Center:

• Input server information: Customer Information, License, CS1K Switch Information, Voice Services

• Configure Agent, Skillset, ACD, CDN, Voice port, …

Configure Contact Center Server

Input Customer Information as default

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Input License: CCMS Package CCS300N, serial number: 46379, IP address of Contact Center

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Input LAN IP address of Contact Center

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Input Voice services information: Switch name, IP Address and Switch Customer Number

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Input Call Pilot information

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Input RSM IP Address as default

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Input Site Name as default

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Input Utilities as default

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Configure ACD, CDN, Skill Set, Voice Port, Agent on Contact Center

Create ACD and acquire the ACD

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Create CDN and acquire the CDN

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Create Skillset

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Create Voice Ports and acquire the voice ports (Note: Type = Voice Port for IVR)

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Configure Global settings

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Configure Agents

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Configure on Call Pilot

Configure CS1000E switch and Contact Center IP addresses on Call Pilot configuration

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Check the channel on Call Pilot

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Create Service DN for application

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Configure on CS1000E Call Server ld 23

REQ PRT

TYPE ACD

CUST 0

ACDN 3401

MWC NO

DSAC NO

MAXP 100

SDNB NO

BSCW NO

ISAP NO

AACQ YES

ASID 22

SFNB

USFB 1 3 4 5 6

CALB 1 3 4 5 6 8 11

RGAI NO

ACAA NO

FRRT

SRRT

NRRT

FROA NO

CALP POS

ICDD NO

NCFW

FNCF NO

CWTT NONE

HMSB YES

ACPQ NO

FORC NO

RTQT 0

SPCP NO

OBTN NO

RAO NO

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CWTH 1

NCWL NO

BYTH 0

OVTH 2047

TOFT NONE

HPQ NO

OCN NO

OVDN

IFDN

OVBU LNK LNK LNK LNK

EMRT

MURT

RTPC NO

NRAC NO

RAGT 4

DURT 30

RSND 4

FCTH 20

CRQS 100

CCBA NO

IVR NO

ABR NO

OBSC NO

OBPT 5

CWNT NONE

---------------

ld 23

REQ PRT

TYPE ACD

CUST 0

ACDN 3402

MWC NO

DSAC NO

MAXP 100

SDNB NO

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BSCW NO

ISAP NO

AACQ YES

ASID 22

SFNB

USFB 1 3 4 5 6

CALB 1 3 4 5 6 8 11

RGAI NO

ACAA NO

FRRT

SRRT

NRRT

FROA NO

CALP POS

ICDD NO

NCFW

FNCF NO

CWTT NONE

HMSB YES

ACPQ NO

FORC NO

RTQT 0

SPCP NO

OBTN NO

RAO NO

CWTH 1

NCWL NO

BYTH 0

OVTH 2047

TOFT NONE

HPQ NO

OCN NO

OVDN

IFDN

OVBU LNK LNK LNK LNK

EMRT

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MURT

RTPC NO

NRAC NO

RAGT 4

DURT 30

RSND 4

FCTH 20

CRQS 100

CCBA NO

IVR NO

ABR NO

OBSC NO

OBPT 5

CWNT NONE

---------------

ld 23

REQ PRT

TYPE ACD

CUST 0

ACDN 3555

MWC NO

DSAC NO

MAXP 1

SDNB NO

BSCW NO

ISAP NO

AACQ YES

ASID 22

SFNB

USFB 1 3 4 5 6

CALB 1 3 4 5 6 8 11

RGAI NO

ACAA NO

FRRT

SRRT

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NRRT

FROA NO

CALP POS

ICDD NO

NCFW

FNCF NO

CWTT NONE

HMSB YES

ACPQ NO

FORC NO

RTQT 0

SPCP NO

OBTN NO

RAO NO

CWTH 1

NCWL NO

BYTH 0

OVTH 2047

TOFT NONE

HPQ NO

OCN NO

OVDN

IFDN

OVBU LNK LNK LNK LNK

EMRT

MURT

RTPC NO

NRAC NO

RAGT 4

DURT 30

RSND 4

FCTH 20

CRQS 100

CCBA NO

IVR YES

TRDN NONE

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ALOG YES

ABR NO

OBSC NO

OBPT 5

CWNT NONE

---------------

ld 23

REQ PRT

TYPE ACD

CUST 0

ACDN 3405

MWC NO

DSAC NO

MAXP 100

SDNB NO

BSCW NO

ISAP NO

AACQ YES

ASID 22

SFNB

USFB 1 3 4 5 6

CALB 1 3 4 5 6 8 11

RGAI NO

ACAA NO

FRRT

SRRT

NRRT

FROA NO

CALP POS

ICDD NO

NCFW

FNCF NO

CWTT NONE

HMSB YES

ACPQ NO

FORC NO

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RTQT 0

SPCP NO

OBTN NO

RAO NO

CWTH 1

NCWL NO

BYTH 0

OVTH 2047

TOFT NONE

HPQ NO

OCN NO

OVDN

IFDN

OVBU LNK LNK LNK LNK

EMRT

MURT

RTPC NO

NRAC NO

RAGT 4

DURT 30

RSND 4

FCTH 20

CRQS 100

CCBA NO

IVR YES

TRDN 3555

ALOG YES

ABR NO

OBSC NO

OBPT 5

CWNT NONE

---------------

ld 23

REQ PRT

TYPE ACD

CUST 0

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ACDN 3406

MWC NO

DSAC NO

MAXP 100

SDNB NO

BSCW NO

ISAP NO

AACQ YES

ASID 22

SFNB 1 2 3 4 5 6 11 12 13 18 22 24 25 26

USFB 1 2 3 4 5 6 7 9 10 11 12 13 14 15

CALB 0 1 3 4 5 6 8 9 10 11 12

RGAI NO

ACAA NO

FRRT

SRRT

NRRT

FROA NO

CALP POS

ICDD NO

NCFW

FNCF NO

CWTT NONE

HMSB YES

ACPQ NO

FORC NO

RTQT 0

SPCP NO

OBTN NO

RAO NO

CWTH 1

NCWL NO

BYTH 0

OVTH 2047

TOFT NONE

HPQ NO

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OCN NO

OVDN

IFDN

OVBU LNK LNK LNK LNK

EMRT

MURT

RTPC NO

NRAC NO

RAGT 4

DURT 30

RSND 4

FCTH 20

CRQS 100

CCBA NO

IVR YES

TRDN 3555

ALOG YES

ABR NO

OBSC NO

OBPT 5

CWNT NONE

---------------

ld 23

REQ PRT

TYPE CDN

CUST 0

CDN 5869

FRRT

SRRT

FROA NO

UUI NO

MURT

CDSQ NO

DFDN 3405

NAME NO

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CMB NO

CEIL 2047

OVFL NO

TDNS NO

AACQ YES

ASID 22

SFNB 2 4 9 10 12 17 18 24

USFB 1 2 3 4 5 6 7 9 10 11 12 13 14 15

CALB 0 1 2 3 4 5 6 8 9 10 11 12

CNTL YES

VSID

HSID

CWTH 1

BYTH 0

OVTH 2047

---------------

ld 23

REQ PRT

TYPE CDN

CUST 0

CDN 5865

FRRT

SRRT

FROA NO

UUI NO

MURT

CDSQ NO

DFDN 3401

NAME NO

CMB NO

CEIL 2047

OVFL NO

TDNS NO

AACQ YES

ASID 22

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SFNB

USFB 1 3 4 5 6 7 9 10 11 12 13 14 15

CALB 0 1 2 3 4 5 6 8 9 10 11 12

CNTL YES

VSID

HSID

CWTH 1

BYTH 0

OVTH 2047

--------------------

ld 11

REQ: PRT

TYPE: 2004p2

TN 96 0 0 6

DATE PAGE

DES

MODEL_NAME

EMULATED

KEM_RANGE

DES AGENT

TN 096 0 00 06 VIRTUAL

TYPE 2004P2

CDEN 8D

CTYP XDLC

CUST 0

NUID

NHTN

CFG_ZONE 010

CUR_ZONE 010

ERL

ECL 0

FDN

TGAR 0

LDN NO

NCOS 0

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SGRP 0

RNPG 0

SCI 0

SSU

XLST

SFLT NO

CAC_MFC 0

CLS CTD FBD WTA LPR MTD FND HTD TDD HFD CRPD

MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1

POD DSX VMD SLKD CCSD SWD LND CNDD

CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD

ICDD CDMD LLCN MCTD CLBD AUTU

GPUD DPUD DNDD CFXD ARHD CNTD CLTD ASCD

CPFA CPTA ABDD CFHD FICD NAID RDLA BUZZ AGRD MOAD

UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD

DRDD EXR0

USMD USRD ULAD CCBD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

FDSD NOVD VOLA VOUD CDMR ICRD MCDD T87D KEM2 MSNV FRA PKCH

CPND_LANG ENG

HUNT

PLEV 02

DANI NO

SPID NONE

AST

IAPG 0

AACS YES

ACQ AS: TN

ASID 22

SFNB 2 5 6 9 10 11 12 13 15 16 17 18 19

SFRB 1 2 15

USFB 1 3 4 5 6 7 9 10 12 13 14 15

CALB 1 3 4 5 6 8 9 10 11 12

FCTB

ITNA NO

DGRP

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PRI 01

MLWU_LANG 0

MLNG ENG

DNDR 0

KEY 00 ACD 3401 0 3511

AGN

01 NRD

02 MSB

03 SCR 4455 0 MARP

CPND

CPND_LANG ROMAN

NAME Agent

XPLN 13

DISPLAY_FMT FIRST,LAST

04

05

06

07

08

09

10

11

12

13

14

15

16

17 TRN

18 AO6

19 CFW 16

20 RGA

21 PRK

22 RNP

23

24 PRS

25 CHG

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26 CPN

27

28

29

30

31

----------------

ld 11

REQ PRT

TYPE: 2004p2

TN 96 0 0 7

DATE

PAGE

DES

MODEL_NAME

EMULATED

KEM_RANGE

DES AGENT

TN 096 0 00 07 VIRTUAL

TYPE 2004P2

CDEN 8D

CTYP XDLC

CUST 0

NUID

NHTN

CFG_ZONE 010

CUR_ZONE 010

ERL

ECL 0

FDN

TGAR 0

LDN NO

NCOS 0

SGRP 0

RNPG 0

SCI 0

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SSU

XLST

SFLT NO

CAC_MFC 0

CLS CTD FBD WTA LPR MTD FND HTD TDD HFD CRPD

MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1

POD DSX VMD SLKD CCSD SWD LND CNDD

CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD

ICDD CDMD LLCN MCTD CLBD AUTU

GPUD DPUD DNDD CFXD ARHD CNTD CLTD ASCD

CPFA CPTA ABDD CFHD FICD NAID RDLA BUZZ AGRD MOAD

UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD

DRDD EXR0

USMD USRD ULAD CCBD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

FDSD NOVD VOLA VOUD CDMR ICRD MCDD T87D KEM2 MSNV FRA PKCH

CPND_LANG ENG

HUNT

PLEV 02

DANI NO

SPID NONE

AST 00 01

IAPG 0

AACS YES

ACQ AS: TN

ASID 22

SFNB 2 5 6 9 10 11 12 13 15 16 17 18 19

SFRB 1 2 15

USFB 1 3 4 5 6 7 9 10 12 13 14 15

CALB 1 3 4 5 6 8 9 10 11 12

FCTB 1

ITNA NO

DGRP

PRI 01

MLWU_LANG 0

MLNG ENG

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DNDR 0

KEY 00 ACD 3402 0 3512

AGN

01 SCR 4454 0 MARP

CPND

CPND_LANG ROMAN

NAME AGENT

XPLN 13

DISPLAY_FMT FIRST,LAST

02 MSB

03 NRD

04

05

06

07

08

09

10

11

12

13

14

15

16

17 TRN

18 AO6

19 CFW 16

20 RGA

21 PRK

22 RNP

23

24 PRS

25 CHG

26 CPN

27

28

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29

30

31

------------------------

ld 11

REQ PRT

TYPE: 2008

TN 0 0 9 0

DATE

PAGE

DES

DES IVRCP

TN 000 0 09 00 VIRTUAL

TYPE 2008

CDEN 8D

CTYP XDLC

CUST 0

ERL 0

FDN

TGAR 0

LDN NO

NCOS 0

SGRP 0

RNPG 0

SCI 0

SSU

XLST

SFLT NO

CAC_MFC 0

CLS CTD FBD WTA LPR MTD FND HTD ADD HFD

MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1

POD DSX VMD MMA SLKD CCSD SWD LND CNDD

CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD

ICDD CDMD LLCN MCTD CLBD AUTU

GPUD DPUD DNDD CFXD ARHD CNTD CLTD ASCD

CPFA CPTA ABDD CFHD FICD NAID RDLD BUZZ AGRD MOAD

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UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD

DRDD EXR0

USMD USRD ULAD CCBD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

FDSD NOVD CDMR MCDD T87D PKCH

CPND_LANG ENG

HUNT

PLEV 02

DANI NO

SPID NONE

AST 00 01

IAPG 0

AACS YES

ACQ AS: TN,AST-DN,AST-POSID

ASID 22

SFNB 1 2 3 4 5 6 11 12 13 18 22 24 25 26

SFRB

USFB 1 2 3 4 5 6 7 9 10 11 12 13 14 15

CALB 0 1 3 4 5 6 8 9 10 11 12

FCTB

ITNA NO

DGRP

PRI 01

MLWU_LANG 0

DNDR 0

KEY 00 ACD 3405 0 3415

AGN

01 SCN 3301 0 MARP

02 MSB

03 NRD

04 TRN

05 AO3

06

07

-----------------

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ld 11

REQ PRT

TYPE: 2008 TN 0 0 9 1

DATE

PAGE

DES

DES IVRCP

TN 000 0 09 01 VIRTUAL

TYPE 2008

CDEN 8D

CTYP XDLC

CUST 0

ERL 0

FDN

TGAR 0

LDN NO

NCOS 0

SGRP 0

RNPG 0

SCI 0

SSU

XLST

SFLT NO

CAC_MFC 0

CLS CTD FBD WTA LPR MTD FND HTD ADD HFD

MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1

POD DSX VMD MMA SLKD CCSD SWD LND CNDD

CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD

ICDD CDMD LLCN MCTD CLBD AUTU

GPUD DPUD DNDD CFXD ARHD CNTD CLTD ASCD

CPFA CPTA ABDD CFHD FICD NAID RDLD BUZZ AGRD MOAD

UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD

DRDD EXR0

USMD USRD ULAD CCBD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

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FDSD NOVD CDMR MCDD T87D PKCH

CPND_LANG ENG

HUNT

PLEV 02

DANI NO

SPID NONE

AST 00 01

IAPG 0

AACS YES

ACQ AS: TN,AST-DN,AST-POSID

ASID 22

SFNB 1 2 3 4 5 6 11 12 13 18 22 24 25 26

SFRB

USFB 1 2 3 4 5 6 7 9 10 11 12 13 14 15

CALB 0 1 3 4 5 6 8 9 10 11 12

FCTB

ITNA NO

DGRP

PRI 01

MLWU_LANG 0

DNDR 0

KEY 00 ACD 3406 0 3416

AGN

01 SCN 3302 0 MARP

02 MSB

03 NRD

04 TRN

05 AO3

06

07

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CS1K Tandem Configuration Configure CS1000E 5.5 A

1. Create IP on CS1000E This section describes the steps for creating Node ID (2001) in CS 1000 network. Enter Element Manager through the IE browser (in IE address bar, type IP address of the Node IP or TLAN of Signaling Server).

• Input Node ID and press Add... • Enter TLAN, ELAN IP address of Signaling Server.

Node 2001 was added to be configured as the SIP gateway to the Enterprise services

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The node IP information is added

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For the primary proxy enter the IP address of the SIP Proxy Server (SPS)

Use UDP port 5060 for SIP communication

Support registration

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In the signaling server properties, the Line TPS will be enabled if this signaling server will be used for IP set registration. If the role of this server is SIP gateway only then this can be left unchecked.

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2. Create D-channel (DCH)

a. Launch Element Manager of CS 1000 5.5

b. Choose D-Channels, enter D-channel number (i.e.: 101), select DCH for type

Click Add to create DCH 101

Also click on Basic Options and edit the Remote Capabilities (RCAP). Enable MWI if CS1K hosted voice mail will be used.

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3. Create Route

Create route 101 using DCH 101 for SIP trunks

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Configure Route 101 for SIP trunks

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4. Create Trunk

Disable Media Security (sRTP) at the trunk level.

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5. Create NPA

Create NPA number 214 (use RLI_21) to terminate the incoming calls

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6. Create LOC

Create LOC 511 (Use RLI_2) for outgoing calls to CS1000E_B

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Create LOC 522 (Use RLI_22) for outgoing calls to PSTN

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7. Create Route List Block

Create RLI_2 for outgoing calls to CS1000E_B (Use DMI_2)

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Create RLI_21 for terminate the call from PSTN (Use DMI_21)

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Create RLI_22 for outgoing calls to PSTN (Use DMI_22)

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8. Create DMI

DMI_2: Digit Manipulation Block configuration

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DMI_21: Digit Manipulation Block configuration (Delete: 6, Insert: 6511)

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DMI_22: Digit Manipulation Block configuration (Delete: 3; Insert: 1613967)

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Configure CS1000E 5.5 B 1. Create IP on CS1000E

This section describes the steps for creating Node ID (1001) in CS 1000 network. Enter Element Manager through the IE browser (in IE address bar, type IP address of the Node IP or TLAN of Signaling Server).

• Input Node ID and press Add... • Enter TLAN, ELAN IP address of Signaling Server.

Node 1001 was added to be configured as the SIP gateway to the Enterprise services

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The node IP information is added

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For the primary proxy enter the IP address of the SIP Proxy Server (SPS).

Use UDP port 5060 for SIP communication.

Support registration

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In the signaling server properties, the Line TPS will be enabled if this signaling server will be used for IP set registration. If the role of this server is SIP gateway only then this can be left unchecked.

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2. Create D-channel (DCH)

a. Launch Element Manager of CS 1000 5.5

b. Choose D-Channels, enter D-channel number (i.e.: 101), select DCH for type

Click Add to create DCH 101

Also click on Basic Options and edit accordingly

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3. Create Route

Create route 101 using DCH 101 for SIP trunks

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Configure Route 101 for SIP trunks

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4. Create Trunk

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Disable Media Security (sRTP) at the trunk level

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5. Create LOC

Create LOC 522 for outgoing calls to CS1000E_A (Use RLI_2)

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6. Create HLOC

Create HLOC 511 for terminate to local CS1000E_B (Use DMI_3)

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7. Create Route List Block

Create RLI_2 for outgoing call to CS1000E_A (Use route 101, DMI_2)

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8. Create DMI

DMI_2: Digit Manipulation Block configuration

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DMI_3: Digit Manipulation Block configuration (Delete: 3)

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Configure SPS

Create gateway endpoints on SPS

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Create routing entries for each of gateway endpoints on SPS

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MCS5100 Configuration Configure SIP trunking between CS1000E and MCS5100

1.1. Configure on CS1000E Call Server

1.1.1. Configure D channel (DCH) >ld 22 REQ PRT TYPE ADAN ADAN DCH 101 CTYP DCIP DES Enterprise USR ISLD ISLM 4000 SSRC 1800 OTBF 32 NASA NO IFC SL1 CNEG 1 RLS ID 25 RCAP ND2 MWI MBGA NO H323

1.1.2. Configure SIP Route between CS1000E and MCS5100 >ld 21 REQ: prt TYPE: rdb CUST 0 ROUT 102 TYPE RDB CUST 00 ROUT 102 DES SIP_2_MCS TKTP TIE M911P NO ESN NO RPA NO CNVT NO SAT NO RCLS EXT VTRK YES ZONE 255 PCID SIP CRID NO NODE 2001

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DTRK NO ISDN YES MODE ISLD DCH 101 IFC SL1 PNI 00001 NCNA YES NCRD YES TRO NO FALT NO CTYP UKWN INAC YES ISAR NO DAPC NO MBXR NO PTYP ATT AUTO NO DNIS NO DCDR NO ICOG IAO SRCH LIN TRMB YES STEP ACOD 8900 TCPP NO TARG 01 CLEN 1 BILN NO OABS INST IDC NO DCNO 0 * NDNO 0 DEXT NO ANTK SIGO STD STYP SDAT MFC NO ICIS YES OGIS YES PTUT 0 TIMR ICF 512 OGF 512 EOD 13952 DSI 34944 NRD 10112 DDL 70 PAGE 002 ODT 4096 RGV 640 GTO 896 GTI 896

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SFB 3 NBS 2048 NBL 4096 IENB 5 TFD 0 RTD 12 VSS 0 VGD 6 EESD 1024 SST 5 0 DTD NO SCDT NO 2 DT NO NEDC ORG FEDC ORG CPDC NO DLTN NO HOLD 02 02 40 SEIZ 02 02 SVFL 02 02 DRNG NO CDR NO NATL YES SSL CFWR NO IDOP NO VRAT NO MUS NO PANS YES MANO NO FRL 0 0 FRL 1 0 FRL 2 0 FRL 3 0 FRL 4 0 FRL 5 0 FRL 6 0 FRL 7 0 OHQ NO OHQT 00 CBQ NO AUTH NO TDET NO TTBL 0 ATAN NO OHTD NO PLEV 2 OPR NO ALRM NO ART 0 PECL NO DCTI 0 TIDY 8900 102

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ATRR NO TRRL NO SGRP 0 CCBA NO PAGE 003 ARDN NO AACR NO

1.1.3. Configure Digit Manipulation (DMI) >ld 86 REQ PRT CUST 0 FEAT DGT DMI 5 DMI 5 Convert DN on CS1K to MCS DEL 4 Delete 4 digits ISPN NO INST 52050 Insert digits 52050 CTYP NCHG Call Type: No Change

1.1.4. Configure Route List Index (RLI) >ld 86 REQ PRT CUST 0 FEAT rlb RLI 30 RLI 30 RLI for MCS DSC ENTR 0 LTER NO ROUT 102 SIP route to SPS TOD 0 ON 1 ON 2 ON 3 ON 4 ON 5 ON 6 ON 7 ON VNS NO SCNV NO CNV NO EXP NO FRL 0 DMI 0 ISDM 0 FCI 0 FSNI 0 BNE NO DORG YES SBOC NRR IDBB DBD IOHQ NO

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OHQ NO CBQ NO ISET 0 NALT 5 MFRL 0 OVLL 0 RLI 4 Convert DN on CS1K to MCS ENTR 0 LTER NO ROUT 102 TOD 0 ON 1 ON 2 ON 3 ON 4 ON 5 ON 6 ON 7 ON VNS NO SCNV NO CNV NO EXP NO FRL 0 DMI 5 ISDM 0 FCI 0 FSNI 0 BNE NO DORG NO SBOC NRR IDBB DBD IOHQ NO OHQ NO CBQ NO ISET 0 NALT 5 MFRL 0 OVLL 0

1.1.5. Configure DSC for MCS >ld 87 REQ PRT CUST 0 FEAT CDP TYPE DSC DSC DSC 520 FLEN 5 DSP LSC RRPA NO RLI 30 CCBA NO NPA NXX

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DSC 5864 Convert DN on CS1K to MCS FLEN 4 DSP LSC RRPA NO RLI 4 CCBA NO NPA NXX

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1.2. Configure on MCS5100

Configure telephone route for outgoing calls

1.3. Configure on SPS

Add gateway endpoint MCS

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Add routes for MCS

Add gateway endpoint CS1K

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Add routes for CS1K

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Configure for Converged Desktop (CD2) 1.1. Configure on MCS5100

1.1.1. Create a CD2 service package

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1.1.2. Create a CD2 user

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1.1.3. Configure private routes for CDP and UDP dialing plan

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1.1.4. Configuration on CS1K Call Server

1.1.4.1. Configure CLID >ld 15 REQ: chg TYPE: net TYPE NET_DATA CUST 0 … CLID yes SIZE INTL ENTRY 0 … HLOC 521 LSC CLASS_FMT ENTRY 0 SAVED! ENTRY ISDN yes … VPNI PNI 1 PINX_DN … OCLI TIDM DASC ROPT DITI YES TRNX … NATC INTC

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1.1.4.2. Configure the Application Module Link (AML). >LD 17 REQ CHG TYPE ADAN ADAN NEW ELAN 35 CTYP ELAN DES CD2 LCTL

1.1.4.3. Configure Value Added Server (VAS). >LD 17 REQ CHG TYPE VAS VAS NEW VSID 35 ELAN 35 SECU INTL MCNT VSID VAS

1.1.4.4. Configure Automatic Call Distribution (ACD) Directory Number (DN). >LD 23 REQ NEW TYPE ACD CUST 0 ACDN 8200 MWC DSAC MAXP 50 SDNB … CWNT

1.1.4.5. Configure Control Directory Number (CDN). >LD 23 REQ NEW TYPE CDN CUST 0 CDN 8201 … CDSQ YES DFDN 8200

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… CNTL YES … OVTH

1.1.4.6. Configure Digit Manipulation (for SPN) >LD 86 REQ NEW CUST 0 FEAT DGT DMI 40 DEL 0 ISPN INST 6 CTYP SPN

1.1.4.7. Configure Route List Block (for SPN) REQ PRT CUST 0 FEAT rlb RLI 40 RLI 40 ENTR 0 LTER NO ROUT 102 TOD 0 ON 1 ON 2 ON 3 ON 4 ON 5 ON 6 ON 7 ON VNS NO SCNV NO CNV NO EXP NO FRL 0 DMI 40 ISDM 0 FCI 0 FSNI 0 BNE NO DORG NO SBOC NRR IDBB DBD IOHQ NO OHQ NO CBQ NO ISET 0 NALT 5 MFRL 0 OVLL 0

1.1.4.8. Configure Service DN for Converged Desktop.

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>LD 90 REQ NEW CUST 0 FEAT NET TRAN AC1 TYPE SPN SPN 8202 FLEN 11 ITOH CLTP RLI 40 A route list has previous DMI (insert 6 – type SPN) SDRR ITEI SPN

1.1.4.9. Configure Personal Call Assistant (PCA) >LD 11 REQ: NEW TYPE: PCA TN 100 0 05 29 DES PCA CUST 0 … ZONE 10 … TGAR 0 LDN NCOS 7 … KEY 0 ACD 8200 0 8204 2 MCR 8301 0 MARP

1.1.4.10. Configure SET with CDMV or CDMO CLS >LD 11 REQ: NEW TYPE: 2002P2 TN 100 0 05 26 DES CD2 CUST 0 … ZONE 10 … TGAR 0 LDN NCOS 7 …

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CLS CDMV … CSDN 8201 CDN Number … KEY 0 SCR 5863 0 MARP

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1.1.5. Configuration on CS1K Element Manger

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1.1.6. Configure on SPS 1.1.6.1. Configure MCS5100 as a static endpoint. Endpoint name must be

“convergeddesktop”; UDP transport

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1.1.6.2. Configure routes for MCS5100

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MAS Configuration Configure on MAS server

Configure services on MAS Server (Branding Announcements, MMC, MOH)

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Configure on MCS5100 Server

1. Configure MAS IP address on MCS5100

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2. Configure Node for MAS server on MCS5100

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3. Add domain to MAS Node

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4. Add domain to MAS Logical Entity

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5. Modify MAS Logical Entity

Select Routable Services

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6. Assign Branding Announcement Pool for MAS Entity

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7. Assign Meet Me Conferencing Pool for MAS Entity

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8. Assign Music On Hold Pool for MAS Entity

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9. Select Service Package (Branding Announcement, MMC, MOH)

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Appendix A: CS1000E CPPM Call Server Rls 5.50J Patches Installed >ld 143

.mdp issp

VERSION 4021

RELEASE 5

ISSUE 50 J +

DepList 1: core Issue: 01 (created: 2009-06-30 10:00:01 (est)) ALTERED

IN-SERVICE PEPS

PAT# PRS/CR PATCH REF # NAME DATE FILENAME SPECINS

000 Q00349046 ISS1:1OF1 p17588_1 07/07/2009 p17588_1.cpm NO

001 Q01217796 ISS1:1OF1 p19348_1 07/07/2009 p19348_1.cpm NO

002 Q01589503-03 ISS1:1OF1 p23637_1 07/07/2009 p23637_1.cpm NO

003 Q01680019 ISS1:1OF1 p24307_1 07/07/2009 p24307_1.cpm NO

004 Q01666930 ISS1:1OF1 p24459_1 07/07/2009 p24459_1.cpm NO

005 Q01618669 ISS1:1OF1 p24643_1 07/07/2009 p24643_1.cpm NO

006 Q01743033 p25530 p24702_1 07/07/2009 p24702_1.cpm NO

007 Q01768742 ISS1:1OF1 p24808_1 07/07/2009 p24808_1.cpm NO

008 Q01774500 ISS1:1OF1 p24920_1 07/07/2009 p24920_1.cpm NO

009 Q01782930 ISS1:1OF1 p24964_1 07/07/2009 p24964_1.cpm NO

010 Q01831569 ISS1:1OF1 p25007_1 07/07/2009 p25007_1.cpm NO

011 Q01792605 ISS1:1OF1 p25055_1 07/07/2009 p25055_1.cpm NO

012 Q01780031 ISS1:1OF1 p25058_1 07/07/2009 p25058_1.cpm NO

013 Q02001526 ISS1:1OF1 p25076_1 07/07/2009 p25076_1.cpm NO

014 Q01776694 ISS1:1OF1 p25111_1 07/07/2009 p25111_1.cpm NO

015 Q01798017 p27237 p25183_1 07/07/2009 p25183_1.cpm NO

016 Q01826839 ISS1:1OF1 p25193_1 07/07/2009 p25193_1.cpm NO

017 Q01772576 ISS2:1OF1 p25219_2 07/07/2009 p25219_2.cpm NO

018 Q01787027 ISS1:1OF1 p25228_1 07/07/2009 p25228_1.cpm NO

019 Q01806840 ISS1:1OF1 p25237_1 07/07/2009 p25237_1.cpm NO

020 Q01765465-01 ISS3:1OF1 p25246_3 07/07/2009 p25246_3.cpm NO

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021 Q01811034 ISS1:1OF1 p25290_1 07/07/2009 p25290_1.cpm NO

022 Q01846428 ISS1:1OF1 p25292_1 07/07/2009 p25292_1.cpm NO

023 Q01812411 ISS1:1OF1 p25302_1 07/07/2009 p25302_1.cpm NO

024 Q01817914 ISS1:1OF1 p25363_1 07/07/2009 p25363_1.cpm NO

025 Q01819106 ISS1:1OF1 p25392_1 07/07/2009 p25392_1.cpm NO

026 Q01819723-01 ISS1:1OF1 p25394_1 07/07/2009 p25394_1.cpm NO

027 Q01814699 ISS1:1OF1 p25408_1 07/07/2009 p25408_1.cpm NO

028 Q01821171 ISS1:1OF1 p25417_1 07/07/2009 p25417_1.cpm NO

029 Q01791876-01 ISS1:1OF1 p25419_1 07/07/2009 p25419_1.cpm NO

031 Q01813168 ISS1:1OF1 p25430_1 07/07/2009 p25430_1.cpm NO

032 Q01823494 ISS1:1OF1 p25431_1 07/07/2009 p25431_1.cpm NO

033 Q01818274 ISS1:1OF1 p25432_1 07/07/2009 p25432_1.cpm NO

034 Q01789941-02 ISS1:1OF1 p25438_1 07/07/2009 p25438_1.cpm NO

035 Q01826585-01 ISS1:1OF1 p25460_1 07/07/2009 p25460_1.cpm NO

036 Q01826578 ISS1:1OF1 p25472_1 07/07/2009 p25472_1.cpm NO

037 Q01849334 ISS1:1OF1 p25488_1 07/07/2009 p25488_1.cpm NO

038 Q01825627 ISS1:1OF1 p25490_1 07/07/2009 p25490_1.cpm NO

039 Q01810141-01 iss1:1of1 p25505_1 07/07/2009 p25505_1.cpm NO

040 Q01836805 ISS3:1OF1 p25508_3 07/07/2009 p25508_3.cpm NO

041 Q01827541 ISS1:1OF1 p25509_1 07/07/2009 p25509_1.cpm NO

042 Q01694284-01 ISS1:1OF1 p25513_1 07/07/2009 p25513_1.cpm NO

043 Q01758497 ISS2:1OF1 p25515_2 07/07/2009 p25515_2.cpm NO

044 Q01797667 ISS1:1OF1 p25524_1 07/07/2009 p25524_1.cpm NO

045 Q01825227 ISS3:1OF1 p25537_3 07/07/2009 p25537_3.cpm NO

046 Q01831475 ISS2:1OF1 p25538_2 07/07/2009 p25538_2.cpm NO

047 Q01826045 ISS1:1OF1 p25555_1 07/07/2009 p25555_1.cpm NO

048 Q01816156 ISS1:1OF1 p25561_1 07/07/2009 p25561_1.cpm NO

049 Q01827881 ISS2:1OF1 p25565_2 07/07/2009 p25565_2.cpm NO

050 Q01810322 ISS1:1OF1 p25576_1 07/07/2009 p25576_1.cpm NO

051 Q01820602 p25725 p25583_5 07/07/2009 p25583_5.cpm NO

052 Q01814461 ISS2:1OF2 p25588_2 07/07/2009 p25588_2.cpm NO

053 Q01830043 ISS1:1OF1 p25593_1 07/07/2009 p25593_1.cpm NO

054 Q01830215 ISS1:1OF1 p25602_1 07/07/2009 p25602_1.cpm NO

055 Q01818632 ISS1:1OF1 p25604_1 07/07/2009 p25604_1.cpm NO

057 Q01828640 ISS1:1OF1 p25636_1 07/07/2009 p25636_1.cpm NO

058 Q01659474 ISS1:1OF1 p25638_1 07/07/2009 p25638_1.cpm NO

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059 Q01833479 ISS1:1OF1 p25640_1 07/07/2009 p25640_1.cpm NO

060 Q01829527 ISS1:1OF1 p25656_1 07/07/2009 p25656_1.cpm NO

061 Q01819955 ISS1:1OF1 p25672_1 07/07/2009 p25672_1.cpm NO

062 Q01798612 ISS1:1OF1 p25691_1 07/07/2009 p25691_1.cpm NO

063 Q01841438 ISS1:1OF1 p25703_1 07/07/2009 p25703_1.cpm NO

064 Q01844700 ISS1:1OF1 p25714_1 07/07/2009 p25714_1.cpm NO

065 Q01844075 p25318 p25716_1 07/07/2009 p25716_1.cpm NO

066 Q01847256 ISS2:1OF1 p25735_2 07/07/2009 p25735_2.cpm NO

067 Q01846484 ISS1:1OF1 p25737_1 07/07/2009 p25737_1.cpm NO

068 Q01838029 ISS1:1OF1 p25754_1 07/07/2009 p25754_1.cpm NO

069 Q01848738 ISS1:1OF1 p25760_1 07/07/2009 p25760_1.cpm NO

070 Q01834637 ISS1:1OF1 p25766_1 07/07/2009 p25766_1.cpm NO

071 Q01796144 ISS1:1OF1 p25778_1 07/07/2009 p25778_1.cpm NO

072 Q01850295-02 ISS1:1OF1 p25782_1 07/07/2009 p25782_1.cpm NO

073 Q01848906 ISS1:1OF1 p25787_1 07/07/2009 p25787_1.cpm NO

074 Q01848982 ISS1:1OF1 p25789_1 07/07/2009 p25789_1.cpm NO

075 Q01851663 ISS1:1OF1 p25794_1 07/07/2009 p25794_1.cpm NO

076 Q01854513 ISS1:1OF1 p25814_1 07/07/2009 p25814_1.cpm NO

077 Q01848975 ISS1:1OF1 p25832_1 07/07/2009 p25832_1.cpm NO

078 Q01830136-01 ISS1:1OF1 p25842_1 07/07/2009 p25842_1.cpm NO

079 Q01855849 ISS1:1OF1 p25851_1 07/07/2009 p25851_1.cpm NO

080 Q01856754 p25641 p25862_2 07/07/2009 p25862_2.cpm NO

081 Q01828077 p25590 p25867_1 07/07/2009 p25867_1.cpm NO

082 Q01857063 iss3:1of1 p25872_3 07/07/2009 p25872_3.cpm NO

083 Q01857324 ISS1:1OF1 p25880_1 07/07/2009 p25880_1.cpm NO

084 Q01859519 ISS1:1OF1 p25881_1 07/07/2009 p25881_1.cpm NO

085 Q01861621 ISS1:1OF1 p25882_1 07/07/2009 p25882_1.cpm NO

086 Q01859706 ISS1:1OF1 p25896_1 07/07/2009 p25896_1.cpm NO

087 Q01861764 ISS1:1OF1 p25904_1 07/07/2009 p25904_1.cpm NO

088 Q01850717 ISS1:1OF1 p25906_1 07/07/2009 p25906_1.cpm NO

089 Q01845178 ISS1:1OF1 p25913_1 07/07/2009 p25913_1.cpm NO

090 Q01829237-02 ISS1:1OF1 p25917_1 07/07/2009 p25917_1.cpm NO

091 Q01808885 ISS2:1OF1 p25925_2 07/07/2009 p25925_2.cpm YES

092 Q01871001 ISS1:1OF1 p25974_1 07/07/2009 p25974_1.cpm NO

093 Q01867473 ISS1:1OF1 p25975_1 07/07/2009 p25975_1.cpm NO

094 Q01874534 ISS1:1OF1 p26001_1 07/07/2009 p26001_1.cpm NO

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095 Q01855910 ISS1:1OF1 p26032_1 07/07/2009 p26032_1.cpm NO

096 Q01841558 ISS1:1OF1 p26041_1 07/07/2009 p26041_1.cpm NO

097 Q01877377 ISS1:1OF1 p26043_1 07/07/2009 p26043_1.cpm NO

098 Q01877638 ISS1:1OF1 p26054_1 07/07/2009 p26054_1.cpm NO

099 Q01864006 ISS1:1OF1 p26064_1 07/07/2009 p26064_1.cpm NO

100 Q01886191 ISS1:1OF1 p26068_1 07/07/2009 p26068_1.cpm NO

101 Q01861292 ISS1:1OF1 p26070_1 07/07/2009 p26070_1.cpm NO

102 Q01877892 ISS1:1OF1 p26076_1 07/07/2009 p26076_1.cpm NO

103 Q01890499 ISS1:1OF1 p26080_1 07/07/2009 p26080_1.cpm NO

104 Q01867867 ISS1:1OF1 p26082_1 07/07/2009 p26082_1.cpm NO

105 Q01879830 ISS1:1OF1 p26083_1 07/07/2009 p26083_1.cpm NO

106 Q01881010 ISS1:1OF1 p26087_1 07/07/2009 p26087_1.cpm NO

107 Q01852566-01 ISS1:1OF1 p26089_1 07/07/2009 p26089_1.cpm NO

108 Q01741588-01 ISS2:1OF1 p26090_2 07/07/2009 p26090_2.cpm NO

109 Q01881369 ISS1:1OF1 p26093_1 07/07/2009 p26093_1.cpm NO

110 Q01878700 ISS1:1OF1 p26105_1 07/07/2009 p26105_1.cpm NO

111 Q01863546 ISS1:1OF1 p26107_1 07/07/2009 p26107_1.cpm NO

112 Q00684780-02 ISS1:1OF1 p26108_1 07/07/2009 p26108_1.cpm NO

113 Q01837779 ISS1:1OF1 p26130_1 07/07/2009 p26130_1.cpm NO

114 Q01879202 ISS1:1OF1 p26142_1 07/07/2009 p26142_1.cpm NO

115 Q01885167 ISS1:1OF1 p26143_1 07/07/2009 p26143_1.cpm NO

116 Q01841685 p25625 p26332 p26169_2 07/07/2009 p26169_2.cpm NO

117 Q01837771 ISS1:1OF1 p26182_1 07/07/2009 p26182_1.cpm NO

118 Q01810007-01 ISS1:1OF1 p26193_1 07/07/2009 p26193_1.cpm NO

119 Q01683739 ISS1:1OF1 p26196_1 07/07/2009 p26196_1.cpm NO

120 Q01888927-01 ISS1:1OF1 p26218_1 07/07/2009 p26218_1.cpm NO

121 Q01854835-02 ISS1:1OF1 p26225_1 07/07/2009 p26225_1.cpm NO

122 Q01881825 ISS1:1OF1 p26229_1 07/07/2009 p26229_1.cpm NO

123 Q01892877 ISS1:1OF1 p26237_1 07/07/2009 p26237_1.cpm NO

124 Q01872831 ISS1:1OF1 p26239_1 07/07/2009 p26239_1.cpm NO

125 Q01867517 p26095 p26291_1 07/07/2009 p26291_1.cpm YES

126 Q01832811 ISS1:1OF1 p26293_1 07/07/2009 p26293_1.cpm NO

127 Q01903405 ISS3:1OF1 p26307_3 07/07/2009 p26307_3.cpm NO

128 Q01874128 ISS1:1OF1 p26309_1 07/07/2009 p26309_1.cpm NO

129 p25614 p26102 p25969 p26310_1 07/07/2009 p26310_1.cpm NO

130 Q01867554 ISS1:1OF1 p26350_1 07/07/2009 p26350_1.cpm NO

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131 Q01797754-01 ISS1:1OF1 p26352_1 07/07/2009 p26352_1.cpm NO

132 Q01901576 ISS1:1OF1 p26358_1 07/07/2009 p26358_1.cpm NO

133 Q01895224 ISS2:1OF1 p26361_2 07/07/2009 p26361_2.cpm NO

134 Q01897551 p26962 p26413_1 07/07/2009 p26413_1.cpm NO

135 p25626 p25985 p25976 p26421_1 07/07/2009 p26421_1.cpm NO

136 Q01920197 ISS4:1OF1 p26449_4 07/07/2009 p26449_4.cpm NO

137 Q01884322 ISS1:1OF1 p26502_1 07/07/2009 p26502_1.cpm NO

138 Q01906604-01 ISS1:1OF1 p26504_1 07/07/2009 p26504_1.cpm NO

139 Q01911510 ISS1:1OF1 p26506_1 07/07/2009 p26506_1.cpm NO

140 Q01913349-02 ISS1:1OF1 p26529_1 07/07/2009 p26529_1.cpm NO

141 Q01933299 ISS1:1OF1 p26536_1 07/07/2009 p26536_1.cpm NO

142 Q01915496 ISS1:1OF1 p26560_1 07/07/2009 p26560_1.cpm NO

143 Q01904871 ISS1:1OF1 p26573_1 07/07/2009 p26573_1.cpm NO

144 Q01936630 ISS1:1OF1 p26597_1 07/07/2009 p26597_1.cpm NO

145 Q01819809 ISS1:1OF1 p26619_1 07/07/2009 p26619_1.cpm NO

146 Q01912926 ISS1:1OF1 p26626_1 07/07/2009 p26626_1.cpm NO

147 Q01900523 p25067 p26457 p26666_1 07/07/2009 p26666_1.cpm NO

148 Q01924649 ISS2:1OF1 p26677_2 07/07/2009 p26677_2.cpm NO

149 Q01920753 ISS1:1OF1 p26686_1 07/07/2009 p26686_1.cpm NO

150 Q01811796-01 ISS1:1OF1 p26692_1 07/07/2009 p26692_1.cpm NO

151 Q01895942 ISS1:1OF1 p26693_1 07/07/2009 p26693_1.cpm YES

152 Q01924362 ISS1:1OF1 p26709_1 07/07/2009 p26709_1.cpm NO

153 Q01888003-01 ISS1:1OF1 p26715_1 07/07/2009 p26715_1.cpm YES

154 Q01925683 p26271 p26726_1 07/07/2009 p26726_1.cpm NO

155 Q01921971 ISS2:1OF1 p26750_2 07/07/2009 p26750_2.cpm NO

156 Q01925374 ISS1:1OF1 p26751_1 07/07/2009 p26751_1.cpm NO

157 Q01913251-02 ISS1:1OF1 p26754_1 07/07/2009 p26754_1.cpm NO

158 p25480 p27595 p26059 p26770_2 07/07/2009 p26770_2.cpm NO

159 Q01925411 ISS1:1OF1 p26772_1 07/07/2009 p26772_1.cpm NO

160 Q01948980 ISS1:1OF1 p26800_1 07/07/2009 p26800_1.cpm NO

161 Q01946128 ISS1:1OF1 p26801_1 07/07/2009 p26801_1.cpm NO

162 Q01940702 ISS2:1OF1 p26816_2 07/07/2009 p26816_2.cpm NO

163 Q01931692 ISS1:1OF1 p26868_1 07/07/2009 p26868_1.cpm NO

164 Q01811980 p25564_3 p26891_1 07/07/2009 p26891_1.cpm NO

165 Q01935089 ISS2:1OF1 p26895_2 07/07/2009 p26895_2.cpm NO

166 Q01915111 ISS1:1OF1 p26901_1 07/07/2009 p26901_1.cpm NO

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167 Q01934689 ISS1:1OF1 p26904_1 07/07/2009 p26904_1.cpm NO

168 Q01941127 ISS1:1OF1 p26906_1 07/07/2009 p26906_1.cpm NO

169 Q01920189 ISS1:1OF1 p26985_1 07/07/2009 p26985_1.cpm NO

170 Q01872616 iss1:1of1 p27000_1 07/07/2009 p27000_1.cpm NO

171 Q01933819 ISS1:1OF1 p27012_1 07/07/2009 p27012_1.cpm NO

172 Q01947921 p25930 p27013_2 07/07/2009 p27013_2.cpm NO

173 Q01875670-01 ISS1:1OF1 p27014_1 07/07/2009 p27014_1.cpm NO

174 Q01948814 ISS1:1OF1 p27028_1 07/07/2009 p27028_1.cpm NO

175 Q01827630 p25596 p27037_1 07/07/2009 p27037_1.cpm NO

176 p25744 p26524 p26513 p27039_1 07/07/2009 p27039_1.cpm NO

177 Q01948742 ISS1:1OF1 p27040_1 07/07/2009 p27040_1.cpm NO

178 Q01938573 ISS1:1OF1 p27067_1 07/07/2009 p27067_1.cpm NO

179 Q01953614 ISS4:1OF1 p27080_4 07/07/2009 p27080_4.cpm NO

180 Q01952503, Q019 ISS1:1OF1 p27099_1 07/07/2009 p27099_1.cpm NO

181 Q01893094 ISS1:1OF1 p27108_1 07/07/2009 p27108_1.cpm NO

182 Q01940919-02 ISS1:1OF1 p27131_1 07/07/2009 p27131_1.cpm NO

183 Q01919094 ISS1:1OF1 p27138_1 07/07/2009 p27138_1.cpm NO

184 Q02000179 ISS1:1OF1 p27151_1 07/07/2009 p27151_1.cpm NO

185 Q01956795 ISS1:1OF1 p27161_1 07/07/2009 p27161_1.cpm NO

186 Q01948950 ISS1:1OF1 p27172_1 07/07/2009 p27172_1.cpm NO

187 Q01959036 ISS1:1OF1 p27175_1 07/07/2009 p27175_1.cpm NO

188 Q01954441-03 ISS1:1OF1 p27184_1 07/07/2009 p27184_1.cpm NO

189 Q01941809 ISS1:1OF1 p27204_1 07/07/2009 p27204_1.cpm NO

190 Q01952170 ISS1:1OF1 p27245_1 07/07/2009 p27245_1.cpm NO

191 Q01929615 ISS1:1OF1 p27286_1 07/07/2009 p27286_1.cpm NO

192 p23996 p26559 p25902 p27311_1 07/07/2009 p27311_1.cpm YES

193 Q01955307-01 ISS1:1OF1 p27321_1 07/07/2009 p27321_1.cpm NO

194 p25924 p26250 p25959 p27326_1 07/07/2009 p27326_1.cpm NO

195 Q01964569 ISS1:1OF1 p27357_1 07/07/2009 p27357_1.cpm NO

196 p26066 p27128 p27366_2 07/07/2009 p27366_2.cpm YES

197 Q01950221 ISS1:1OF1 p27394_1 07/07/2009 p27394_1.cpm NO

198 Q01973140 ISS1:1OF1 p27398_1 07/07/2009 p27398_1.cpm NO

199 Q01972446 p25810 p27405_1 07/07/2009 p27405_1.cpm YES

200 Q01958470 ISS1:1OF1 p27424_1 07/07/2009 p27424_1.cpm NO

201 Q01972041 ISS1:1OF1 p27455_1 07/07/2009 p27455_1.cpm NO

202 Q01978084 ISS1:1OF1 p27478_1 07/07/2009 p27478_1.cpm NO

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203 Q01975926 ISS1:1OF1 p27522_1 07/07/2009 p27522_1.cpm NO

204 Q01980062 ISS1:1OF1 p27555_1 07/07/2009 p27555_1.cpm NO

205 Q01968763 ISS1:1OF1 p27581_1 07/07/2009 p27581_1.cpm NO

206 Q01969720 ISS1:1OF1 p27593_1 07/07/2009 p27593_1.cpm NO

207 Q01983521 ISS1:1OF1 p27616_1 07/07/2009 p27616_1.cpm NO

208 Q01984259 ISS1:1OF1 p27625_1 07/07/2009 p27625_1.cpm NO

209 Q01974704-01 p26807 p27629_1 07/07/2009 p27629_1.cpm NO

210 Q01981608 ISS1:1OF1 p27634_1 07/07/2009 p27634_1.cpm NO

211 Q01980995-03 p25570 p27645_1 07/07/2009 p27645_1.cpm NO

212 Q01966109 ISS1:1OF1 p27648_1 07/07/2009 p27648_1.cpm NO

213 Q01914936-01 p26592 p27539 p27657_1 07/07/2009 p27657_1.cpm NO

214 Q01983453 ISS1:1OF1 p27659_1 07/07/2009 p27659_1.cpm NO

215 Q01973644 ISS1:1OF1 p27660_1 07/07/2009 p27660_1.cpm NO

216 Q01977315 p27246 p27673_1 07/07/2009 p27673_1.cpm NO

217 Q01970546 ISS1:1OF1 p27674_1 07/07/2009 p27674_1.cpm NO

218 Q01937720 ISS1:1OF1 p27692_1 07/07/2009 p27692_1.cpm NO

219 Q01854241 p25813 p27007 p27733_1 07/07/2009 p27733_1.cpm NO

220 Q01973475 ISS1:1OF1 p27760_1 07/07/2009 p27760_1.cpm NO

221 p25891 p27721 p26531 p27808_1 07/07/2009 p27808_1.cpm NO

222 Q01988912 ISS1:1OF1 p27830_1 07/07/2009 p27830_1.cpm NO

223 p27134 p27535 p27121 p27832_1 07/07/2009 p27832_1.cpm NO

224 Q01996936 ISS1:1OF1 p27864_1 07/07/2009 p27864_1.cpm NO

225 Q01974383 p26786 p27378 p27867_1 07/07/2009 p27867_1.cpm NO

226 Q01991529 ISS1:1OF1 p27871_1 07/07/2009 p27871_1.cpm NO

227 Q01999478 ISS1:1OF1 p27897_1 07/07/2009 p27897_1.cpm NO

228 Q01989406-01 p26509 p27981_1 07/07/2009 p27981_1.cpm NO

229 Q01987822 p25550 p27983_1 07/07/2009 p27983_1.cpm NO

230 Q02005426 ISS1:1OF1 p28012_1 07/07/2009 p28012_1.cpm NO

231 Q02007476 ISS1:1OF1 p28031_1 07/07/2009 p28031_1.cpm NO

232 Q02002034 p26202 p28064_1 07/07/2009 p28064_1.cpm YES

233 p25745 p26583 p27618 p28163_1 07/07/2009 p28163_1.cpm NO

234 Q01980484 ISS1:1OF1 p28177_1 07/07/2009 p28177_1.cpm NO

235 Q01976301 ISS1:1OF1 p28205_1 07/07/2009 p28205_1.cpm NO

236 Q02016685 ISS1:1OF1 p28208_1 07/07/2009 p28208_1.cpm NO

237 Q01976701-01 ISS1:1OF1 p28211_1 07/07/2009 p28211_1.cpm NO

238 Q02020573 ISS1:1OF1 p28297_1 07/07/2009 p28297_1.cpm NO

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239 Q02024135 p26208 p28381_1 07/07/2009 p28381_1.cpm YES

240 Q01883054 ISS1:1OF1 p26110_1 07/07/2009 p26110_1.cpm NO

241 Q01977070 p25618 p27709_1 07/07/2009 p27709_1.cpm YES

242 Q01981029 p25424 p27735_1 07/07/2009 p27735_1.cpm YES

MDP>LAST SUCCESSFUL MDP REFRESH :2009-06-30 17:01:10(Local Time)

MDP>USING DEPLIST ZIP FILE DOWNLOADED :2009-06-30 15:47:29(est)

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Appendix B: CS1000E CPPM Signaling Server Rls 5.50.12 Patches Installed pdt> mdp issp

VERSION sse_

RELEASE 5.50

ISSUE 12

+

DepList 1: core Issue: 01 (created: 2009-06-30 10:00:01 (est)) ALTERED

IN-SERVICE PEPS

PAT# PRS/CR PATCH REF # NAME DATE FILENAME SPECINS

000 Q01102493-01 ISS1:1OF1 p20257_1 09/07/2009 p20257_1.spm NO

001 Q01461697 ISS1:1OF1 p22679_1 09/07/2009 p22679_1.spm NO

002 Q01674568 ISS1:1OF1 p24349_1 09/07/2009 p24349_1.spm NO

003 Q01738556-01 ISS1:1OF1 p24770_1 09/07/2009 p24770_1.spm NO

004 Q01775428 ISS1:1OF1 p24917_1 09/07/2009 p24917_1.spm NO

005 Q01776165 ISS1:1OF1 p24979_1 09/07/2009 p24979_1.spm NO

006 Q01785101 ISS1:1OF1 p25163_1 09/07/2009 p25163_1.spm NO

007 Q01828854 ISS1:1OF1 p25504_1 09/07/2009 p25504_1.spm NO

008 Q01792087 iss3:1of1 p25508_3 09/07/2009 p25508_3.spm NO

009 Q01827228 ISS1:1OF1 p25553_1 09/07/2009 p25553_1.spm NO

010 Q01830716 ISS1:1OF1 p25619_1 09/07/2009 p25619_1.spm NO

011 Q01833479 ISS1:1OF1 p25643_1 09/07/2009 p25643_1.spm NO

012 Q01823615 ISS1:1OF1 p25645_1 09/07/2009 p25645_1.spm NO

013 Q01820440 ISS1:1OF1 p25652_1 09/07/2009 p25652_1.spm NO

014 Q01833349-01 ISS1:1OF1 p25661_1 09/07/2009 p25661_1.spm YES

015 Q01831825 ISS1:1OF1 p25662_1 09/07/2009 p25662_1.spm NO

016 Q01835184-01 ISS1:1OF1 p25663_1 09/07/2009 p25663_1.spm NO

017 Q01828852 ISS1:1OF1 p25679_1 09/07/2009 p25679_1.spm NO

018 Q01834189 ISS1:1OF1 p25682_1 09/07/2009 p25682_1.spm NO

019 Q01841438 ISS1:1OF1 p25703_1 09/07/2009 p25703_1.spm NO

020 Q01827652 ISS1:1OF1 p25718_1 09/07/2009 p25718_1.spm NO

021 Q01845560 ISS2:1OF1 p25721_2 09/07/2009 p25721_2.spm NO

022 Q01841028 ISS1:1OF1 p25739_1 09/07/2009 p25739_1.spm NO

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023 Q01851762 ISS1:1OF1 p25797_1 09/07/2009 p25797_1.spm NO

024 Q01842977 ISS1:1OF1 p25801_1 09/07/2009 p25801_1.spm NO

025 Q01841213 ISS2:1OF1 p25845_2 09/07/2009 p25845_2.spm YES

026 Q01857201 ISS1:1OF1 p25859_1 09/07/2009 p25859_1.spm NO

027 Q01850717 p22221 p25729 p25875_2 09/07/2009 p25875_2.spm NO

028 Q01819033 ISS1:1OF1 p25885_1 09/07/2009 p25885_1.spm NO

029 Q01858050 ISS1:1OF1 p25886_1 09/07/2009 p25886_1.spm NO

030 Q01844450 ISS1:1OF1 p25893_1 09/07/2009 p25893_1.spm NO

031 Q01874592 ISS2:1OF1 p25921_2 09/07/2009 p25921_2.spm NO

032 Q01808885 ISS2:1OF1 p25925_2 09/07/2009 p25925_2.spm YES

035 Q01867238 ISS1:1OF1 p26012_1 09/07/2009 p26012_1.spm NO

036 Q01854381 p26205 p26103_1 09/07/2009 p26103_1.spm NO

037 Q01801207-01 ISS1:1OF1 p26121_1 09/07/2009 p26121_1.spm NO

038 Q01861028 ISS1:1OF1 p26177_1 09/07/2009 p26177_1.spm NO

039 Q01871542-02 ISS2:1OF1 p26192_2 09/07/2009 p26192_2.spm NO

040 Q01889705 ISS1:1OF1 p26206_1 09/07/2009 p26206_1.spm NO

041 Q01842050-01 ISS1:1OF1 p26247_1 09/07/2009 p26247_1.spm NO

042 Q01847605 iss1:1of1 p26252_1 09/07/2009 p26252_1.spm NO

043 Q01891942 ISS1:1OF1 p26253_1 09/07/2009 p26253_1.spm NO

044 Q01854484 ISS2:1OF1 p26294_2 09/07/2009 p26294_2.spm NO

045 Q01873223 ISS1:1OF1 p26302_1 09/07/2009 p26302_1.spm NO

046 Q01879441 ISS1:1OF1 p26362_1 09/07/2009 p26362_1.spm NO

048 Q01897054 ISS5:1OF1 p26399_5 09/07/2009 p26399_5.spm NO

049 Q01897057 p25840 p26422_2 09/07/2009 p26422_2.spm NO

050 Q01902217-01 ISS1:1OF1 p26446_1 09/07/2009 p26446_1.spm NO

051 Q01915123 iss8:1of1 p26568_8 09/07/2009 p26568_8.spm NO

052 Q01858020 ISS1:1OF3 p26591a1 09/07/2009 p26591a1.spm YES

053 Q01858020 ISS1:2OF3 p26591b1 09/07/2009 p26591b1.spm YES

054 Q01858020 ISS1:3OF3 p26591c1 09/07/2009 p26591c1.spm YES

055 Q01910145 ISS1:1OF1 p26594_1 09/07/2009 p26594_1.spm NO

056 Q01821853 ISS1:1OF1 p26673_1 09/07/2009 p26673_1.spm NO

057 Q01918183 p26637 p26690_2 09/07/2009 p26690_2.spm YES

058 Q01926197 ISS1:1OF1 p26756_1 09/07/2009 p26756_1.spm NO

059 Q01896974 p25817 p26856_2 09/07/2009 p26856_2.spm NO

060 Q01934491 ISS1:1OF1 p26874_1 09/07/2009 p26874_1.spm NO

061 Q01936962 ISS2:1OF1 p26900_2 09/07/2009 p26900_2.spm NO

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062 Q01942291-01 ISS1:1OF1 p26930_1 09/07/2009 p26930_1.spm NO

063 Q01936589 ISS1:1OF1 p26943_1 09/07/2009 p26943_1.spm NO

067 Q01937751 p27029 p27069_2 09/07/2009 p27069_2.spm NO

068 Q01953207 ISS1:1OF1 p27095_1 09/07/2009 p27095_1.spm NO

069 Q01941887 ISS1:1OF1 p27193_1 09/07/2009 p27193_1.spm NO

070 Q01908689 ISS1:1OF1 p27260_1 09/07/2009 p27260_1.spm NO

071 Q01955307-01 ISS1:1OF1 p27323_1 09/07/2009 p27323_1.spm NO

072 Q01956925-02 ISS1:1OF1 p27391_1 09/07/2009 p27391_1.spm NO

073 Q01960336 ISS1:1OF1 p27440_1 09/07/2009 p27440_1.spm NO

074 Q01938572 ISS1:1OF1 p27480_1 09/07/2009 p27480_1.spm NO

075 Q01966134 p27355 p27484_1 09/07/2009 p27484_1.spm NO

076 Q01974694 Iss1:1OF1 p27525_1 09/07/2009 p27525_1.spm NO

077 Q01928356-01 ISS1:1OF1 p27569_1 09/07/2009 p27569_1.spm NO

078 Q01979038-01 p25464 p27604_1 09/07/2009 p27604_1.spm NO

079 Q01984422 ISS1:1OF1 p27632_1 09/07/2009 p27632_1.spm NO

080 Q01978068 ISS1:1OF1 p27728_1 09/07/2009 p27728_1.spm NO

081 Q01781033 ISS1:1OF1 p27771_1 09/07/2009 p27771_1.spm NO

082 Q02007177 ISS1:1OF1 p28026_1 09/07/2009 p28026_1.spm YES

083 Q01982735 ISS1:1OF1 p28063_1 09/07/2009 p28063_1.spm NO

084 Q02004743 ISS1:1OF1 p28067_1 09/07/2009 p28067_1.spm NO

085 Q02027842 ISS1:1OF1 p28523_1 09/07/2009 p28523_1.spm NO

086 Q01594842 ISS1:1OF1 p23632_1 09/07/2009 p23632_1.spm YES

087 Q01653324 ISS1:1OF1 p24176_1 09/07/2009 p24176_1.spm YES

088 Q01564348 ISS1:1OF1 p24296_1 09/07/2009 p24296_1.spm NO

090 Q01443551 ISS1:1OF1 p25946_1 09/07/2009 p25946_1.spm NO

091 Q01830498 ISS3:1OF1 p25529_3 09/07/2009 p25529_3.spm NO

093 Q01823967 ISS1:1OF1 p27408_1 09/07/2009 p27408_1.spm NO

095 Q02037337 ISS1:1OF1 p28613_1 09/07/2009 p28613_1.spm NO

Last successful MDP refresh: 2009-06-30 17:05:52 (LOCAL TIME)

Using DEPLIST zip file downloaded: 2009-06-30 17:19:06

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Appendix C: Configure SIP trunk in CS1000 using overlays Procedure summary This information is provided as a simple summary of tasks to complete when configuring IP Peer Networking, but it does not replace the full details provided in the IP Peer Networking Guide.

No. Overlay Element Management Action

1 LD 97 Define a virtual super loop

2 LD 17 Select Configuration/D-Channel link Create a virtual D-channel

3 LD 15 Select Configuration/Customer Explorer link Define the customer to support ISDN

4 LD 16 Select Configuration/Customer Explorer /Add Route

Create a virtual service route

5 LD 14 Select Configuration/Customer Explorer /Add Trunk

Create virtual trunks

Define a virtual superloop

Use Overlay 97

Prompt Response Description

REQ CHG

TYPE SUPL Configuration data block

SUPL V100 Virtual superloop number (96 - 112 and multiple of 4 for 11C systems.)//CS 1000E not vloop100

Create a virtual D-channel

Use Overlay 17

Prompt Response Description

REQ CHG

TYPE ADAN Configuration data block

ADAN NEW DCH 100 Add a primary D-Channel port 100

CTYP DCIP D-channel is over IP

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DES VIRTUAL_TRK Description

USR ISLD Integrated services signaling link dedicated

IFC SL1 Interface type is Meridian 1 – Meridian 1

ISLM 4000 Integrated services signaling link maximum

SIDE USR Slave to the controller (USR).

RLS 25 X11 software release of far-end.//not need

RCAP ND2 Name display format 2//not need

Define a customer with ISDN support

Use Overlay 15

Prompt Response Description

REQ NEW

TYPE CDB Customer data block

CUST 0 Customer number

ANAT 1111 ANI Attendant billing number for making ANI calls

ANLD 111 ANI listed directory number

ISDN YES Customer is equipped with ISDN.

VPNI 1 Virtual private network identifier//important

PNI 1 Private network identifier.//important

Define a virtual service route

Use Overlay 16

Prompt Response Description

REQ NEW

TYPE RDB Route data block

CUST 0 Customer number

ROUT 100 Route number

DES VTRK Designator field for trunk

TKTP TIE TIE trunk only, allowed between SL-1

ICOG IAO Incoming and outgoing

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VTRK YES Virtual trunk route

ZONE 0 Zone for codec selection and bandwidth management

NODE 2000 Node ID of signaling server of this route.

PCID SIP Protocol ID for this route

ISDN YES ISDN option

MODE ISLD Route uses ISDN signaling link

DCH 100 D-channel number for this route

PNI 1 Customer private network identifier.

IFC SL 1 Interface type : Meridian 1 to Meridian 1

NCNA YES Network calling name allowed.

NCRD YES Network call redirection.

CHTY BCH B-channel type.

CTYP CDP Coordinated dialing plan

Define virtual trunks

Use Overlay 14

Prompt Response Description

REQ NEW 32

TYPE IPTI IP trunk

TN 100 0 0 0 Virtual card and channel number

DES VTRK Designator field for trunk

CUST 0 Customer number

RTMB 100 1 Route number and member number.

STRI IMM Start arrangement incoming

STRO IMM Start arrangement outgoing

TGAR 1 Trunk group access restriction.

CHID 1 Channel ID for trunk

*****************************************************END****************************************************

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The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.