niq health · 2012. 10. 10. · hospital applications . paper medical devices epr pacs his lab ehc...
TRANSCRIPT
NIQ Health
Welcome to 4th Annual Partner Conference
Adelaide 2012
Welcome
• Special welcome; – New Partners;
• First time to conference
– Experience in the room
CarePlus Development Strategy
• We have continued with the current Care Plus development strategy this year and will continue this for next year at least.
• We have a three faceted strategy – Improve existing features – Add new functions (interfaces) – Drive certifications
• By doing this; we aim to lead in digital hospitals of the future.
CarePlus Version 2
CarePlus Version 2
• What’s in the Box? – New Features – New Functions – New Interfaces – Improved Features – Improved Functions – Increase speed!
• What else? – New sales tools – Improved web site – More marketing materials
The infrastructure of hospitals today
Nurse Call Phone Systems (PBX) Telephones DECT/Pager
Door Opener Intercom CCTV AGV (Robot)
Light Blinds Heating Facility Control
Mobile ward round
Wireless LAN
WiFi
Client PC
Hospital Applications
Paper
Medical Devices
EPR PACS HIS LAB EHC
RFID
Patient TV
CarePlus V2
SIP Voice server patient to nurse – nurse to doctor
Patient station
Patient terminal interface to MR
LAN/WLAN
MDA/ PDA
Any PC Mobile iPad
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
Patient monitoring medical equipment
RFID System
PACS EPR EHC Laboratory etc BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers IP phones
Alert Monitor
Dementia Management
CarePlus – 2008
Patient terminal
LAN/WLAN
MDA/ PDA
Any PC
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
email Patient monitoring medical equipment
WiFi tags
Middleware PACS EPR EHC Laboratory etc. BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers IP phones
CarePlus – Version 2
Patient terminal
LAN/WLAN
MDA/ PDA
Any PC
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
email Patient monitoring medical equipment
WiFi tags
Middleware PACS EPR EHC Laboratory etc. BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers IP phones
Staff Patient Audio pathway
CarePlus version 2
Patient terminal interface to MR
LAN/WLAN
MDA/ PDA
Any PC
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
email Patient monitoring medical equipment
WiFi tags
PACS EPR EHC Laboratory etc . BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers IP phones
SIP Voice server patient to nurse – nurse to doctor
Patient station
CarePlus Alert
Patient terminal interface to MR
LAN/WLAN
MDA/ PDA
Any PC
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
Patient monitoring medical equipment
WiFi tags
PACS EPR EHC Laboratory etc . BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers IP phones
SIP Voice server patient to nurse – nurse to doctor
Patient station
CarePlus V2
Patient terminal interface to MR
LAN/WLAN
MDA/ PDA
Any PC
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
Patient monitoring medical equipment
WiFi tags
PACS EPR EHC Laboratory etc . BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers IP phones
SIP Voice server patient to nurse – nurse to doctor
Patient station
CarePlus V2
SIP Voice server patient to nurse – nurse to doctor
Patient station
Patient terminal interface to MR
LAN/WLAN
MDA/ PDA
Any PC
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
Patient monitoring medical equipment
WiFi tags
PACS EPR EHC Laboratory etc . BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers IP phones
CarePlus V2
SIP Voice server patient to nurse – nurse to doctor
Patient station
Patient terminal interface to MR
LAN/WLAN
MDA/ PDA
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
Patient monitoring medical equipment
RFID System
PACS EPR EHC Laboratory etc . BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers IP phones Any PC Mobile iPad
CarePlus V2
• Speed significantly enhanced – Dome lights, paging, LED signs
• Remote reset • Screen refresh speed enhanced • Multiple user screen speed enhanced
LAN/WLAN
CarePlus V2
• Fast flash – Nine (9) visual alarms
• Normally Closed – cut cable, defective call point (constant current)
• Two call points per NIM input • Nurse presence – auto cancel call
– Next call auto upgraded to staff assist – Five priorities per 3 NIM input ports
LAN/WLAN
CarePlus V2 Plus
SIP Voice server patient to nurse – nurse to doctor
Patient station
Patient terminal interface to MR
LAN/WLAN
MDA/ PDA
Any PC Mobile iPad
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
Patient monitoring medical equipment
RFID System
PACS EPR EHC Laboratory etc BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers IP phones
Alert Monitor
Dementia Management
CarePlus V2 Plus
SIP Voice server patient to nurse – nurse to doctor
Patient station
Patient terminal interface to MR
LAN/WLAN
MDA/ PDA
Any PC Mobile iPad
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
Patient monitoring medical equipment
RFID System
PACS EPR EHC Laboratory etc BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers
IP phones
Alert Monitor
Dementia Management
Inovonics pendants
CarePlus V2 Plus
SIP Voice server patient to nurse – nurse to doctor
Patient station
Patient terminal interface to MR
LAN/WLAN
MDA/ PDA
Any PC Mobile iPad
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
Patient monitoring medical equipment
RFID System
PACS EPR EHC Laboratory etc BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers
IP phones
Alert Monitor
Dementia Management
Inovonics pendants
CarePlus V2 Plus (code 3.1)
SIP Voice server patient to nurse – nurse to doctor
Patient station
Patient terminal interface to MR
LAN/WLAN
MDA/ PDA
Any PC Mobile iPad
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
Patient monitoring medical equipment
RFID System
PACS EPR EHC Laboratory etc BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers
IP phones
Alert Monitor
Dementia Management
Inovonics pendants
Next Intelligence Corporation
International Update ROI
CarePlus
SIP Voice server patient to nurse – nurse to doctor
Patient station
Patient terminal interface to MR
LAN/WLAN
MDA/ PDA
Any PC Mobile iPad
Mobile phones (SMS)
IP wireless phones
Security Fire BMS
Patient monitoring medical equipment
RFID System
PACS EPR EHC Laboratory etc BMS
Dashboard Key Business Indicators
GSM
Nurse call
Pagers
IP phones
Alert Monitor
Dementia Management
Inovonics pendants
International Partners
• USA – Dalcon – Centrak – IBM
• Europe
– Vissensa (UK) – HSP (Germany)
• International Case Studies on partner page
– Reduce costs (ROI) – Improved patient safety
Partner Benefits for Australasia
• Dalcon • CenTrak
• IBM & MS – (ISA aust)
– Improved software reporting modules
– Faster customer response and customisation
• HSP (Germany) – More certifications – Din 0834 certification – Significant hospital groups
• Future hospital program
• Vissensa (UK)
– Forest Health Care – HCA International
• Case Study
International certifications
• CE (EUROPE) • EN 55022: 1994 +A1: 1995
+A2: 1997 • EN 301 489 -2 v1.3.1 (2002-
08) • EN 301 489 -7 v1.3.1 (2005-
11) • EN 60950-1: 2001
• ROHS / WEEE • SAA (Australia)
– C Tick class II medical
• FCC (USA) • UL1069
– Nurse call compliance • FDA listed
– Medical devices
• DIN 0834 (Germany) – Nurse call compliance – EN 60601-1
Why?
• Integration to other systems
• Systems convergence – Electronics and – Information technology
• Digital Hospital
• Certifications – Detail in CarePlus user
manual – First 6 pages
• Working on – EN 60601
• Spent € 24,000 last test • Next test € 32,000
Testing - Load Test 1 of 24
Trends affecting our business
• What are health CIO’s top five problems
• Current Health Integration – Non-electronic information
• Islands of information that is not connected. • Inability to have a consistent and accurate view of a patient. • Duplication of information leading to inaccuracies and synchronisation
problems. • Potential patient safety concerns.
– No sharing • Inability to share information between practitioners for a complete
continuum of care. • Lack of shared knowledge base and decision support. • Lack of coordination and utilisation of primary, community and allied
health services. • Lack of collaboration between care locations and patients at home.
– Paper intensive environments • Information isolation, duplication, and prone to errors. • High-volume storage of “hard” copy (paper and images). • Overheads through manual handling.
Health Dept CIO – major problems
Workflow
Need for integration?
• More connected than ever before – The ability to share information electronically amongst all providers
caring for a patient (and the patients themselves) • Shared knowledge
– Removing duplication of patient information, particularly within WA Health through record aggregation and smarter systems.
– Workflow connections between providers to ensure patient information is communicated, received, acknowledged and acted on by providers in a secure and safe manner.
– A stronger emphasis on the patient’s own responsibility in self-management, prevention and maintenance of their health.
– Shared body of clinical knowledge that is evidence-based and consistently applied by clinicians.
– Shared information between devices and/or robots (device collaboration)
– Extended collaboration through Telemedicine and Hospital in the home.
Digital Healthcare – A shift in thinking
Patient
Patient record
Complex environment
• Is built on comprehensive, pervasive IT infrastructure – enable clinical and administrative workflow and communications,
process and quality improvements;
• Expands the digital footprint – Expand process improvements the community, providing collaboration
with doctors offices, remote healthcare organisations and even extending its digital reach into patient homes and emergency medical services;
• Ensures everything/everyone is “connected” – Including technologies, such as critical medical devices, intelligent
information systems, facility control systems, automated transport systems, location-based services and sensors (RFID), and digital communication tools, to improve staff productivity, hospital operations, process quality, patient safety and the overall patient experience
What is a digital Hospital
What are the characteristics:
Digital Hospital
What are the characteristics:
• Highly leveraged networks including ipTV: – Digital Signage – live data, dashboard – Patient Entertainment System – Way finding – Patient and Public Educational Information systems – Queue Manager, targets outpatient queuing processes, the validation of
patient data and visibility of patient movement • Campus Wide Wireless LAN with high density of access points
(FSH 1,532) Supporting: – Roaming wireless data servers and roaming voice over WLAN – Wireless biomedical monitoring systems
• Significant LAN infrastructure (FSH 13,446 LAN ports in the primary building)
What are Chacteristics
• Integrated Management (Integrated Extra Low Voltage Systems) – Building and Car Park Management
• Intelligent Parking systems – directions to available parking bays • Integrated security and access control with automated security policies for a
safer patient environment – Nurse Call Systems – Fire Alarm System – Closed Circuit TV – People Flow Counting System / RFID – Guest Room Management System – Lighting Control – IP Telephony …
• Integrated Management (benefits) – Reduced operating costs – Improved maintainability, less administration – Better control of critical systems – Improved facility value – Less “components” and complexity – Limit (possibly eliminate) Vendor lock-in
So how does this help your sales
• Convergence of technology means less work for electricians • IT departments are educating builders / consultants of the
importance of IT systems • IT systems can deliver a ROI
– Brisbane Hospital with Hilton • Any programs to improve / reduce patient falls? • Any programs to improve / reduce patient falls? • Any programs to improve nurse workflow / productivity?
ROI falls prevention
• Annual cost of patient falls; • 3.5 falls per 1000 patient days • 23% result in injury • $33,894 average cost per fall
– Annual cost of falls • $677,880
ROI pressure Ulcers
• Annual cost of patient falls; • 100 bed hospital • 0.55% of patents develop stage III or IV ulcer's • 36 late stage incidents • $43,180 average cost per fall
– Annual cost of falls • $1,554,480
Summary
• Convergence of electronics and IT • Facilities managers and IT managers converging • CIO’s making decisions about nurse call • Certification to drive decisions • New IT partners – leverage them • Save money
– Invest now and have your investment payback in six months.
Must change or others will catch up!