ninth annual tribal casino & hotel development conference · 2018. 11. 19. · 4/8/2016 10:54...
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Ninth Annual
Tribal Casino &
Hotel Development
Conference
April 11th - 12th, 2016
Viejas Casino & Resort
Alpine, CA
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Justin O’Connor President Native Nation Events
The Ninth Annual Tribal Casino & Hotel Development is dedicated to the design and development of Tribal-owned casinos, resorts and hotels. Tribal Leaders and industry
professionals gather to discuss the ins and outs of the casino and hospitality business. Advancements in technology, latest in gaming trends, renovation and expansion plans
and government legislation all mean constant change to the gaming industry!
Monday, April 11th
7:30—8:30 AM Registration & Breakfast in Oak Ballrooms A and B
8:30—8:35 AM Welcoming Remarks
8:35—9:15 AM
Alan P. Meister, PhD Principal Economist Nathan Associates Inc.
Dr. Alan Meister will provide an update on the economic state of Indian gaming in the U.S. Dr. Meister will examine its recent performance, historical trends, and comparisons to other casino gaming segments. He will also discuss the future outlook for Indian gaming, including potential challenges and opportunities.
The Economic State of Gaming
General Sessions in Oak Ballroom C
9:15—10:00 AM
Jim Kilby Professor Emeritus UNLV Gaming Consultant
Tribal Gaming vs. Commercial Gaming
In the last decade, Commercial Gaming has experienced an unprecedented downturn. Once thought to be recession proof the industry has proven to be anything but. Four casinos in Atlantic City have not only gone bankrupt, they have closed the doors. It would be naï ve to think Tribal Gaming is immune from this sea change. Tribal Gaming is influenced by commercial gaming. This seminar will review what is happening to the industry and offer some plausible explanations why. Tribal Gaming must not make these same mistakes.
Honorary Conference Chairmen
Chris Kelley CEO Viejas Casino & Resort
Robert J. Welch, Jr. Chairman Viejas Band of Kumeyaay Indians
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10:30—11:15 AM Tribal Sovereignty:
An Update On Capitol Hill & The latest in Compact Negotiations & how
Sovereignty Plays into the Contracting Process
Legal matters/amended regulations Update on NLRB Sovereign Immunity-A game changer in contract negotiations Does Sovereign immunity affect construction contracts? How can a limited waiver of Sovereign Immunity be helpful?
Monday, April 11th
11:15—12:30 PM
Lunch in Oak Ballrooms A and B
Tribal Leaders & Casino Executive Roundtable: Managing Expectations When it comes to the Success of Gaming Operations
Staying relevant within a competitive market Meeting & understanding tribal financial obligations Creating best practices for communicating when it comes to who is accountable for what,
specifically by tribal government and keeping in touch with your members Best practices working between tribal council & casino management Addressing native choice and mentoring programs Job security
12:30—1:30 PM
John Tahsuda Principal Navigator’s Global LLC
Derrick Watchman Chief Executive Officer Navajo Nation Gaming Enterprises
Moderator:
Leo Culloo General Manager The Point Casino
Gary Murrey CEO Apache Gold Casino
Presenters:
10:00—10:30 AM Morning Break in Oak Ballrooms A and B
Sue Fuller Managing Director Wells Fargo Gaming Capital Group
Presenters:
Michael A. Hearn Attorney Law Office of Michael A. Hearn
John James COO Morongo Casino & Resort
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Monday, April 11th
2:45—3:15 PM Afternoon Break in Oak Ballroom A and B
General Session in Oak Ballroom C
1:30—2:45 PM The Viejas Case Study: How to take a Mid-Level Southwestern Themed Casino and Master Plan it into a Modern Four Diamond Resort in a few Short Years
From phase one to phase two Room count vs. quality Understanding your market When three slices of pie becomes four Added amenities Financial results from stage one hotel Financial results from stage two completion of additional hotel tower and gaming floor/slots Financing aspects Importance of keeping the same design build team together for cohesiveness Importance of meeting space
Presenters:
Bob Scannell Director of Project Development Viejas Enterprises
Robert Brigham Vice President of Hotel Operations Viejas Casino & Resort
Tuari Bigknife Chief Legal Officer Viejas Enterprises
Moderator:
Stephen Flint Operations Manager Swinerton Builders
Townsend Hyatt Partner Orrick , Herrington & Sutcliffe LLC
Stephanie S. Lee, NCID, CID Senior Hospitality Design Leader Gensler
2:45—3:45 PM Tour of Viejas Casino & Resort
Meet by the registration desk
Sponsored By:
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The decision to bring in Harrah’s to manage the property A brief history of casino since 1994 Harrah’s business model It’s time for a refresh and an expansion The vision for a fully integrated resort The challenges of doing an expansion of an existing gaming facility
The Ak-Chin Case Study: Creating a Complete Integrated Resort from the Ground Up
Moderator:
Nick McIlwain Chief Estimator Sundt/Yates Construction
Nick Schoenfeldt Vice President & Principal TBE Architects (Thalden Boyd Emery)
Ann Marie Antone Council Member Ak-Chin Indian Community
Robert Livingston Vice President and General Manager Harrah’s Ak-Chin
4:00—5:00 PM
Monday, April 11th
5:00 PM Monday’s Sessions Conclude
Presenters:
3:15—4:00 PM Speaker Presentation: Tim Huckaby
Tim Huckaby Founder/Chairman Actus Interactive Software & InterKnowlogy
Impact of technology on millennials Gaming industry to re-think engagement models Enhance the overall user experience Demographic profiling Emotional tracking and even facial recognition are able to deliver messaging, content, advertising
and couponing Science of marketing through demographic targeting Technology to drive sophisticated marketing solutions
General Session in Oak Ballroom C
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Tuesday, April 12th
General Sessions in Oak Ballroom C
Understanding the Profitability of Investing in Non-Gaming Amenities and the Impact it will have on your New or Renovated Casino/Casino Resort
Transforming casinos into amenity rich entertainment destinations How adding retail increases visitors, length of stay and revenue per square foot Identifying the most profitable amenities that make the most sense for your casino Powerful tool for differentiating your brand How to maximize the ROI for these amenities The importance of inclusion when it comes to customer loyalty programs and dollars spent Overall impact on casino revenue and length of stay How will this trend progress? What are some business challenges casinos will face by this trend? How does the millennial generation play into the creation of new amenities and the varieties? The importance of updating feasibility/market studies and when? Creating and understanding the right balance between food services and entertainment options for
your casino
7:45—8:45 AM Registration & Breakfast in Oak Ballrooms A and B
8:45—9:45 AM
Moderator:
James Klas Founder & Principal KlasRobinson, Q.E.D.
Scott Acton CEO Forte Specialty Contractors
Ronald Pete General Manager Little River Casino Resort
Ann Zenor New Business Development Kids Quest—Cyber Quest
Presenters:
8:30—8:45 AM Giving Back to Indian Country 10th Annual White Earth Cass Lake Short Term Mission Trip: July 10-14, 2016
Valerie Red-Horse Mohl
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Morning Break in Oak Ballrooms A and B 10:45—11:15 AM
Tuesday, April 12th
11:15—12:15 PM The Definition of the Millennials and the Impact they will have on your Casino Enterprise and how you Need to Adapt
Important values to them Statistics and demographics The need for skill based gaming Desire to influence outcome Their mentality is direct conflict with traditional casino layout What they look for How will it affect floor layout for new construction and remodels going forward Looking for social collisions Need to align entertainment offerings with consumer preferences Social technology Targeted amenities Authentic & unique design Need strong one-on-one presence
Moderator:
Michael Goodrich General Manager Potawatomi Hotel & Casino
Stephen Ranck Principal/Managing Director Gensler
Presenters:
Vic A. Sibilla, PE Executive Director of Project Operations JBA Consulting Engineers
Darrin McAfee Managing Partner/Executive Vice President Thin Pig Media
Crystal Owen Tribal Secretary Sisseton - Wahpeton Oyate Tribe of Lake Traverse
Tribal Leaders Roundtable: Understanding the Winning Formula to a Tribe’s Gaming Enterprise Starts with Sound Leadership, Dedicated Employees & Understanding Your Guests
Strategies for keeping employees engaged Creating a positive work environment & invest in their growth Create strong team building and mentor programs Identifying customers’ needs and providing premium customer service Importance of loyalty programs and standing out among the rest Addressing and overcoming negative feedback Importance of being recognized as a community partner Importance of being recognized as a locally driven business Important ways to keep current on gaming and entertainment trends for guest experience
9:45—10:45 AM
Presenters: Moderator:
Stewart Zilberberg Vice President of Project Development Forte Specialty Contractors
Bob Garcia Asst. General Manager Three Rivers Casino
Michael Kimelberg, AICP, LEED AP Chief Operating Officer Seneca Nation of Indians
Aron Ezra CEO OfferCraft
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The Cowlitz Case Study: How Tribal Governments Working with Tribal Owned Enterprises Are Making it Happen
Will be a premier entertainment, dining, and meeting destination in the Pacific Northwest The process of choosing the best team for your project Financing the $500,000,000 project Design features 368,000 square foot casino 100,000 square feet of gaming space with 2,500 slots and 80 table games 15 restaurants Retail shops 2,500 person entertainment venue coming later 3,000 parking spaces Creating over 1,000 casino and construction jobs Tribal governments working together Legal hurdles overcome and still being fought What anticipated revenue will do for the tribe of 4,000
1:15—2:15 PM
Tuesday, April 12th
Presenters:
Bobby Soper President & CEO Mohegan Tribal Gaming Authority
William Iyall Chairman Cowlitz Indian Tribe
Greg Evans Project Executive Swinerton Builders
Moderator:
Ben Rechkemmer Senior Vice President Native American Commercial Banking KeyBank
Brad Friedmutter, AIA Founder & CEO Friedmutter Group
Lunch in Oak Ballrooms A and B 12:15—1:15 PM
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Tuesday, April 12th
3:15—4:15 PM Rethinking your Casino Enterprise Renovation, Expansion or Build
Producing the greatest impact and return for your Capex upgrades How does design impact overall guest experience Latest design principals and technology Learn and adapt to the changing need of future clients Review of successful upgrade projects performed for properties of all sizes around the country The importance of making calculated decisions on how to invest renovation dollars & how far they
can pay off down the road How can energy and environmental projects tie into cost savings and efficiencies
Presenters:
Conrad Granito General Manager Muckleshoot Casino
Moderator:
Stewart Zilberberg Vice President of Project Development Forte Specialty Contractors
Eric McLester General Manager Odawa Casino Resort
2:15—3:15 PM Understanding When to Build, Add-On or Renovate your Hotel Prior to Losing Market Share
Identifying the size of the hotel or expansion needed for your market Understanding how room nights as well as the design have a direct impact on casino revenue In 2015 six tribal casinos opened new hotels & five more expanded for a total of 1,900 additional
hotel rooms What story should your hotel be telling? Key factors hotels look at to determine their property is warn Planning & coordination of a major facelift to cause as little interruption in business as possible Understanding the consumer ramifications of not updating your hotel What improvements are the most noticeable to the client while having the most ROI What challenges can you expect In 2016 & 2017 similar growth and expansion is expected. All the more reason to make sure
your existing property stays relevant Creating the right balance of tribal culture and traditional architecture to create your casino
resort Making spas, and wellness facilities a key component when designing your hotel expansion or
renovation Identifying construction defects vs. just maintenance Why pursue construction issues-The bottom line How do construction related issues effect the hotel and gaming profit Are third party inspectors the answer?
Presenters:
John Stewart President Encompass Develop, Design, and Construct, LLC
Moderator:
Jonathan F. Douglas Managing Principal VOA Associates
Gary E. George Chief Executive Officer Wildhorse Resort & Casino
John James COO Morongo Casino & Resort
Michael A. Hearn Attorney Law Office of Michael A. Hearn
James Klas Founder & Principal KlasRobinson, Q.E.D.
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Tuesday, April 12th
4:15 PM
Tuesday’s Sessions Conclude
EXHIBITOR RAFFLE DRAWING
Followed by
***GRAND PRIZE DRAWING***
Winner will receive One Free Conference Registration to a future Conference or Training, good through June
30, 2017 and a $100 gift card.
4:15 PM
***Winner must be Present to win***
We Sincerely Appreciate Your Attendance and
Look Forward To Your Feedback.
Safe Travels Home!