2017F E B 7 - 9 , 2 0 1 7 I E P I C H OT E L I M I A M I , F L

CONFLUENCE 2017 WELCOME TO CONFLUENCE 2017

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Welcome to

Miami

Welcome to Confluence 2017, NIIT’s annual customer conference at the EPIC Hotel.

Our theme this year is “Running Training like a Business. It matters!”

Our speakers and thought leaders will share their experiences of implementing big and small ideas that are enabling business transformation, transforming productivity and delivering unmistakable value to the business in the insightful sessions we have planned for you.

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CONFLUENCE 2017 KEYNOTE SPEAKERS

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Barry is a digital board member, CEO advisor and angel investor. He is also

a senior fellow at Wharton’s SEI Center.

Barry has spent the last decade: advising boards and leaders about how to

build digital networks and platforms to drive value, growth and profits;

assisting CEO’s pivot their business models; and investing in social, mobile,

cloud, and big data startups. His portfolio companies have built networks and

platforms for many leading brands including Goldman Sachs, Major League

Baseball, AAA, and ESPN. Barry also sits a number of for profit and

not-for-profit boards. Barry has co-authored 6 books. His newest is called The

Network Imperative: How to Survive and Grow in the Age of Digital Business

Models. Barry began his career with McKinsey & Company, is a graduate of

Tufts University (Magna Cum Laude), and holds an MBA from Columbia

University (Beta Gamma Sigma). He resides in Dover, Massachusetts with his

wife and has two grown sons he adores.

Chief Executive Officer, Open Matters LLC

Barry LibertKeynote Speaker

Sarah Leonard works for GlaxoSmithKline as the VP of Global Learning &

Development & Organization Development for GSK. In this capacity, she is

responsible for determining overall people and organizational learning &

development strategies for GSK.

Her deep expertise is in leadership development, strategic capability building,

employee engagement, and organization development interventions in order

to meet complex business challenges. Sarah works with C-Suite executives and

senior HR business partners on the Global Learning & Development agenda to

ensure that this strategic enabler and engagement lever is fully leveraged for

GSK’s growth agenda. Sarah joined GSK 22 years ago and held roles of

increasing responsibility within the Organization Development function across

all of its business divisions including Corporate Groups, commercial businesses

for both Consumer and Pharmaceuticals (Europe, EMAP, Latina, MEA etc.), as

well as the Pharma R&D business and GSK Vaccines. Sarah graduated from

Leeds University in Modern Languages and Business Studies and her early

career roles were across marketing, sales and finance.

VP, Global L&D and OD,GlaxoSmithKline

Sarah LeonardKeynote Speaker

Anant Agarwal is the CEO of edX, an online learning destination founded by

Harvard and MIT. Anant taught the first edX course on circuits and electronics

from MIT, which drew 155,000 students from 162 countries. He has served

as the director of CSAIL, MIT's Computer Science and Artificial Intelligence

Laboratory, and is a professor of electrical engineering and computer science

at MIT.

He is a successful serial entrepreneur, having co-founded several companies

including Tilera Corporation, which created the Tile multicore processor, and

Virtual Machine Works. Anant won the Maurice Wilkes prize for computer

architecture, and MIT's Smullin and Jamieson prizes for teaching. He is also

the 2016 recipient of the Harold W. McGraw, Jr. Prize for Higher Education,

which recognized his work in advancing the MOOC movement. He holds a

Guinness World Record for the largest microphone array, and is an author of

the textbook "Foundations of Analog and Digital Electronic Circuits."

Chief Executive Officer, EdX

Anant Agarwal

Keynote Speaker

Jorrit van der Togt is Executive Vice President HR Strategy and Learning & OE

at Shell, based in the Company’s Headquarters in The Hague, The

Netherlands. Jorrit holds a Bachelors in Business from Nyenrode University, a

Masters in Psychology as well as in Information Technology from Utrecht

University, and a PhD in Social Psychology from the University of Groningen.

He joined Shell in 1994 as Employee and Industrial Adviser in The

Netherlands, following an internship in South Korea. He became learning

consultant in 1998, HR IT manager in the UK in 2001, and HR manager for

global Downstream Distribution in Houston in 2005. In 2009, he became

Vice President Technical Learning – overseeing the set up and rapid growth of

Shell’s global technical professional learning organization to accelerate

technical professional development and local capability building. In 2012,

Jorrit was appointed Executive Vice President HR Strategy & Internal

Communications. He is responsible for Shell’s people strategy, global internal

communications, HR analytics, HR continuous improvement, the HR integrated

operations model, HR support for mergers and acquisitions, and provides

oversight to Shell’s employee engagement and industrial relations. From

November 2015 onwards Jorrit has been appointed to combine this role with

the Executive Vice President role for Learning & Organization Effectiveness.

Executive Vice President HR Strategy,Learning & OERoyal Dutch Shell

Jorrit van der Togt

Keynote Speaker

CONFLUENCE 2017 KEYNOTE SPEAKERS

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CONFLUENCE 2017 SPOTLIGHT SPEAKERS

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Executive DirectorCenter for Talent Reporting

David Vance

Spotlight Speaker

David Vance is the executive director of the Center for Talent Reporting which is a nonprofit organization dedicated to the creation and implementation of standards for human capital measurement, reporting, and management. He is the former President of Caterpillar University, which he founded in 2001. Dave was named 2006 Chief Learning Officer (CLO) of the Year by Chief Learning Officer magazine.

Dave is a frequent speaker at learning conferences and association meetings. He conducts workshops on managing the learning function, and teaches in the human capital Ph.D. programs at Bellevue University and the University of Southern Mississippi. His current research focus is on the development of Talent Development Reporting Principles for L&D in particular and human capital in general. He also is a trustee and lead independent director for State Farm Mutual Funds, and an advisory board member for Capital Analytics, Inc. and Knowledge Advisors. His first book, The Business of Learning: How to Manage Corporate Training to Improve Your Bottom Line, was published in October 2010.

Chief Learning Officer The 6Ds Company

Roy Pollock, DVM, PhD

Spotlight Speaker

Dr. Roy Pollock is the Chief Learning Officer and co-founder of The 6Ds® Company and co‐author of the best‐selling Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results, The Field Guide to the 6Ds as well as Getting Your Money’s Worth from Training and Development.

Dr. Pollock has extensive experience in education, line management, and strategy development. He is a popular speaker and consultant with a long‐standing interest in education and leadership development. He has a passion for helping individuals and organizations excel.

Prior to founding The 6Ds Company, Roy served as Chief Learning Officer for the Fort Hill Company, as Assistant Dean for Curriculum Development, Cornell College of Veterinary Medicine; Vice President, Global Strategic Product Development for SmithKline Beecham Animal Health; Vice President, Companion Animal Division for Pfizer; President, IDEXX Informatics; and President, VetConnect Systems, Inc. He is a member of Phi Beta Kappa and a Fellow of the Kellogg Foundation National Leadership Program.

Chief Executive OfficerTraining Industry, Inc.

Doug Howard

Spotlight Speaker

Doug Harward is the founder and CEO of Training Industry, Inc. He is internationally recognized as one of the leading strategists for training and outsourcing business models. He is respected as one of the industry's leading authorities on competitive analysis for training services and works with international companies and new business start-ups in building training organizations.

Harward previously served as the Director of Global Learning for Nortel Networks where he led the industry's largest global training outsourcing engagement with PricewaterhouseCoopers. He received the Chairman's Global Award for Community Service for his work in developing integrated learning organization strategies within higher education, public schools and business. He has worked in the training industry for more than 25 years.

Harward received a MBA from the Fuqua School of Business at Duke University and a BSBA in Marketing from Appalachian State University.Harward is co-author of the book “What Makes a Great Training Organization.”

CONFLUENCE 2016 SPOTLIGHT SPEAKERS

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GENERAL SESSION SPEAKERS

Amber D. Marcu, Ph.D.Organizational Development Technical StewardCaterpillar, Inc.

Brandon DickensCreative DirectorNIIT

Corey Munoz, Ph.D.Vice President Enterprise Learning and DevelopmentTD Bank Group

Deb NelsonDevelopment Organization ManagerCaterpillar, Inc.

Gregg CollinsSenior VP DesignNIIT

Ken GoetzVice PresidentGlobal Learning ServicesRed Hat

CONFLUENCE 2017 GENERAL SESSION SPEAKERS

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Kimo KippenChief Learning OfficerHilton Worldwide

Mario LoisGM, Global Education ServicesGE Healthcare

Martin HerseyLearning Product Head – Banking ProductsStandard Chartered Bank

Masai TurnerVice President Learning & DevelopmentEducation Management Corporation

Michael KillingsworthGlobal Head of Learning and DevelopmentABB

Rafael Ferreira FilhoEducation Services and Academy, Director,Americas, Hitachi Data Systems

Rahul PatwardhanChief Executive OfficerNIIT Limited

Sailesh LallaSenior Vice PresidentBusiness DevelopmentNIIT

Sapnesh LallaPresidentNIIT Corporate LearningGroup

Scott ThomasVice PresidentGenesys UniversityGenesys

Stefan HelfSenior Vice PresidentPTC

Steve WalkerAssistant Vice PresidentLearning and DevelopmentState Farm Insurance

Vijay ThadaniVice Chairman & Managing Director, NIIT LimitedCo-Founder, NIIT University

CONFLUENCE 2017 AGENDA

Sapnesh Lalla I President, NIIT Corporate Learning Group5:30 PM TO 5:45 PM Confluence Welcome Note

5:45 PM TO 6:15 PM Megatrends & the Future of Learning

Roy Pollock I Chief Learning Officer, The 6Ds Company

6:15 PM TO 7:00 PM SPOTLIGHT So You Want To Be a Leader, Do You?

TUESDAY, FEBRUARY 7, 2017

Rahul Keshav Patwardhan I Chief Executive Officer, NIIT

5:00 PM TO 5:30 PM Registration

7:00 PM TO 10:00 PM Poolside Welcome Reception and Dinner

8:00 AM TO 5:00 PM Registration

8:00 AM TO 9:00 AM The Platformation of Learning

WEDNESDAY, FEBRUARY 8, 2017

Barry Libert I Digital Board Member, CEO Advisor, Angel Investor, Author Open Matters LLC

7:00 AM TO 8:00 AM Breakfast

CONFLUENCE KEYNOTE

9:00 AM TO 9:45 AM The Digital Education Disruption : Reimagining Corporate

Anant Agarwal I Chief Executive Officer, EdX

KEYNOTEEducation

9:45 AM TO 10:00 AM Reflection Time

10:00 AM TO 10:30 AM Preparing to LEAP…Reimagining Learning at TD BankDr. Corey Munoz, Ph.D. I VP Enterprise Learning and Development, TD Bank Group

10:30 AM TO 11:00 AM Refreshment Break

Four Things You Must Do

11:00 AM TO 11:45 AM

Jorrit van Der Togt I Executive Vice President HR Strategy, Learning & OE, Royal Dutch Shell plc.

KEYNOTE

Gregg Collins I Senior VP Design, NIIT11:45 PM TO 12:15 PM Training in 2030

Brandon Dickens I Creative Director, NIIT

12:15 PM TO 1:15 PM Lunch

1:15 AM TO 2:00 PM From Zero to 100 – Building a global, integrated

Sarah Leonard I VP, Global Learning & Development & Organization DevelopmentGlaxo SmithKline

2:00 PM TO 2:45 PM Panel Discussion – How to Train Customers - Evolution of

Stefan Helf I Senior Vice President, PTCKen Goetz I Vice President, Global Learning Services, Red HatRafael Ferreira Filho I Education Services & Academy, Director, Americas, Hitachi Data SystemsScott Thomas I Vice President, Genesys University, Genesys

Learning to Win: Lessons from Shell’s transformative

KEYNOTElearning & Development Function

Education Services in the Technology Sector

learning journey

CONFLUENCE 2017 AGENDA

2:45 PM TO 3:00 PM Reflection Time

3:00 PM TO 3:30 PM Evolving to Maximize Overall Business Impact

3:30 PM TO 4:00 PM Refreshment Break

Mario Lois I GM, Global Education Services, GE Healthcare

4:00 PM TO 4:30 PM Creating a Service Culture Consciousness through Learning & Development

8:00 AM TO 9:00 AM New Learning Solutions and Services from NIIT

THURSDAY, FEBRUARY 9, 2017

Sailesh Lalla I Senior Vice President, Business Development, NIIT

7:00 AM TO 8:00 AM Breakfast

Masai Turner I Vice President Learning & Development, Education Management Corporation

4:30 PM TO 5:00 PM Reflections from NIIT’s co-founderVijay Thadani I Vice Chairman & Managing Director, NIIT Limited

Co-Founder, NIIT University

5:00 PM TO 6:00 PM Wine Mingle in Lobby (Optional)

6:30 PM TO 10:30 PM Cruise aboard the Biscayne Lady

9:00 AM TO 9:30 AM The Transformation Journey from one corporation to anotherMichael Killingsworth I Global Head of Learning and Development, ABB

9:45 AM TO 10:15 AM The Future of Learning - Learning and Innovation Stories from Around the WorldKimo Kippen I Chief Learning Officer, Hilton Worldwide

10:15 AM TO 10:45 AM Refreshment Break, Checkout

10:45 AM TO 11:15 AM It’s all about Behavior Change Deb Nelson I Development Organization Manager, Caterpillar, Inc.

11:15 AM TO 11:45 AMMartin Hersey I Learning Product Head – Banking Products, Standard Chartered BankLearning Transformation: Portholes and Potholes

11:45 AM TO 12:30 PM

Doug Harward, CPTM I CEO and Founder, Training Industry, Inc.

SPOTLIGHT Trends in the Training Industry for 2017: Innovation in Educational Technology

12:30 PM TO 1:30 PM Lunch

1:30 PM TO 2:00 PM Rethinking the Learning Function at State Farm – Key Operating PrinciplesSteve Walker I Assistant Vice President - Learning and Development, State Farm Insurance

2:00 PM TO 2:45 PM

David Vance I Executive Director, Center for Talent Reporting

SPOTLIGHT Running Training like a Business: What It Means and Why It Is More Important than Ever

2:45 PM TO 3:15 PM Closing Note and To Go Refreshments

3:15 PM TO 3:30 PM Bus Transfer to Airport

Amber D. Marcu, Ph.D. I Organizational Development Technical Steward Caterpillar, Inc.

9:30 AM TO 9:45 AM Reflection time

CONFLUENCE 2017 UNWIND AT NIGHT

Poolside ReceptionYou're waterfront in downtown Miami, and as hotels with rooftop pools go, Epic’s 16th-floor pool terrace is an open-air oasis. Join us at the poolside for a fun filled evening.

VENUE North Pool Deck at the Epic TIME & DIRECTIONS Feb 7, 2017 | 7:00 PM

DRESS CODE Casual

Wine MingleAt the end of day, unwind, sip and savor select wines in the lobby during Epic hotel’s complimentary wine hour. Discover a new favorite wine, mingle with other attendees, and transition into the rest of your action-packed evening.

VENUE Join us in the Epic Lobby

TIME & DIRECTIONS Feb 8, 2017 | 5:00 PM

DRESS CODE Business Casual

Cruise on board the

South Florida is most magical when seen from the Emerald waters that surround it. Join us for a fun-filled evening aboardthe Biscayne Lady, a 111-foot, Austal-manufactured luxury yacht with a sky deck that boasts a nearly unobstructed 360-degree panoramic view of the surrounding environment to help you enjoy the open air, clear skies, and the scenic vistas along the South Florida coastline.

VENUE Join us in the Epic lobbyTIME & DIRECTIONS Feb 8, 2017 | 6:15 PMDRESS CODE Casual

Biscayne Lady

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CONFLUENCE 2017 THE EPIC HOTEL

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The EPIC Hotel

The EPIC is an urban resort in Downtown Miami which blends urban sophistication with fun in the sun.

The EPIC is within 2 miles of the port of Miami also known as the “Cruise Capital of the World’.

Your stay at the Epic Hotel is complimentary (except incidentals) from Tuesday night, February 7 through Wednesday night, February 8. Check-in time on Tuesday, February 7 is at 4:00 PM and check-out time on Thursday, February 9 is at 11:00 AM.

270 Biscayne Blvd Way, Miami, FL, USA, 33131

METROPOLISBALLROOM

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ELEVATORLOBBY

BUSINESSCENTER

If you have any questions about the eventor need assistance, please reach out to

Shivani Chakravarthy, Senior Director of Marketing.

You can call her at 214-356-8000 or write to her at shivanich@niit.com.

14TH FLOOR MEETING SPACE