nigeria & africa operations · lagos, nigeria – dnmm • 24 hour operations • slots are not...

Nigeria & Africa Operations

PRESENTED BY:

Jerri Banks

Schedulers & Dispatchers Conference | New Orleans, LA | January 14-17, 2014

Thursday, January 16 | 3:15 – 4:45 p.m.

Agenda

• Africa - Continent Overview

• Pre-planning and Preparedness

• Special Health Concerns

• Cultural Considerations

• Permits / Lead Times

• Arrival Expectations

• Nigeria Facts / Operations

• Fuel

• Frequently used Technical Stops to Africa

• Security, Ground Transportation

• Hotels, Catering

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The True Size of Africa

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Approximate Area in Square Miles

Africa 11,668,545

China 3,681,089

Europe 3,979,405

USA 3,678,235

Africa - Aviation Facts

• 200 operating airports in 47 countries • Significant growth in Business Aviation has attributed to the Continent’s continued transport infrastructure development • Cape Town to Marrakech • 9:10 at Mach .80

• 4200 NM

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Pre-planning and Preparedness

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• Advance notice and a reputable service provider are the most important aspects of your toolbox

• Well before your mission, ensure that your service provider has vetted their local ground handling agent in matters such as Compliance, Safety, Security and Service Level

• If sufficient notice is not given, credit cannot be arranged through most local ground handlers

• Due to counterfeiting throughout Africa, when paying for services such as handling or airport fees in cash, they will usually only accept the latest series of bills

Holiday Preparedness

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• Know and make

preparations for operations during all Public Holidays in Africa

• Most Civil Aviation offices and local Airport Authorities may be closed or propose alternate operating hours; reflecting in the delay of your approval and clearance processes

Special Health Concerns – Vaccinations

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• Travelers must comply with their specific arrival country’s Yellow Fever entry requirements

• Keep in mind that country requirements are subject to change at anytime. Please check with your trip support provider, local embassy, or consulate prior to departure

• Other vaccines to consider are the standard routine vaccines, as well as Hepatitis A & B, typhoid and rabies

Special Health Concerns - Malaria

• Malaria is a mosquito-borne disease caused by a parasite. People with Malaria often experience fever, chills, and flu-like symptoms

• Determine if the location you are travelling to is an area where Malaria is endemic. There are very few countries in Africa that are malaria-free, especially in sub-Saharan Africa. The US Center for Disease Control maintains a current map of the malaria risk areas. This map can be found at http://www.cdc.gov/malaria/

• Visit your doctor at least 6 weeks before your departure to discuss

obtaining malaria pills for both prevention, as well as treatment

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http://www.cdc.gov/malaria/

http://www.cdc.gov/malaria/

Special Health Concerns - Malaria

• Wear long pants and long-sleeved clothing,

especially around the dawn or dusk hours when

the mosquitos are most active

• Use your personal Deet-containing insect repellent on all

exposed skin areas. These can often be found in lotions,

gels, and aerosol spray cans

• Since mosquitoes are attracted to light, be sure to switch off all

unnecessary lighting while you are sleeping

• Avoid wearing strong perfumes, colognes, and after-shaves

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Tips to Avoid Getting Bit!

Other Special Health Concerns

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• At some locations, Hospitals and Clinics are limited in quantity and of minimal quality.

• When travelling to desert countries, remember that dehydration and other heat related injuries can occur in any season. In desert areas, emergency services are limited or non-existent. Remember to hydrate often and take regular breaks

• Please be sure to fill all prescriptions prior to your travel. However if you are travelling with medicine above the normal limits of a first aid kit, it is highly recommended to travel with a detailed list, describing the quantity, usage and purpose of carriage

• Don’t drink the WATER….. Always lean toward that trusted bottle of water

Cultural Considerations

Bound together by:

• The Language

• The Religion

• The Resources

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Five Distinct Regions


• Being aware and accepting the cultural difference of the people is the first step in having a successful operation in Africa

• Family is the most significant unit of the African society

• Social class is very apparent in most countries, since it determines your access to power and position

• Africans generally prefer to do business with those they know and respect, therefore expect to spend time cultivating a personal relationship before business is conducted

• Business cards are given without formal ritual, but you are encouraged to always hand the card so that the recipient may read it

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• Keep in mind that things taken for granted elsewhere, can be a difficult task to obtain in Africa

• Due to political instability and poor living conditions in most countries within the continent, a foreigner is often seen as an opportunity to make some extra money

• Don’t take offense, most people are simply trying to survive, support and care for their families

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UBUNTU

“I am who I am because we are.”

It is the essence of a human being

based on the self-assurances that

comes from knowing that we

belong to a greater whole.

While in Africa, you are invited to

experience the Ubuntu of Africa

through its cuisine, music, fashion,

art and folklore

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Africa – Overfly Permission / Landing Clearance

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Don’t Take-Off Without It!!

Africa

• An official approval is mandatory when planning to overfly or land in all African countries

• Ensure that your VIP understands the importance of having a valid approval number

• Do not consider taking off without the required approvals

• Forced landing to pay fines, return to destination, an escort out of the country’s airspace and even removal by military force are all possible consequences of operating without valid approvals

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Overfly Permission / Landing Clearance

Africa

Some countries require documentation to be submitted with the permit application, to include a the following: Certificate of Registration Certificate of Air Worthiness World Wide Insurance Air Operator’s Certificate (Charter) Pilot License Medical Certificate Local Business Contact

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Permits – Overflights and Landings

In some cases, if the appropriate advance notice is not given, you may face delays at upon arrival or at departure.

7 -10 Business Days: Benin, Mozambique, Guinea-Bissau, Eritrea, Ethiopia(O/F only) 4-5 Business Days: Republic of Congo, Egypt, Botswana, Equatorial Guinea, Guinea, Liberia, Niger, Sierra Leone, Tunisia, Gabon(O/F only)

All other countries have Lead times of under 3 Business Days

Be sure to refer to your insurance policy for any countries that you are prohibited from overflying

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Permits – Overflights and Landing Lead Times

Africa

• Some countries require an overflight permit when operating over landmass, even if the Flight Information Region (FIR) is controlled by another country; such as Senegal, Congo and Niger

• Coastal requirements should also be checked carefully. Many countries require an overflight permit if you are within a specified number of nautical miles off the coast; such as Gabon, Sierra Leone, Republic of Guinea

• You also may be asked by some countries to recite the clearance number to Air Traffic Control prior to approaching a country’s entry point

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Africa

Windows of Validity:

24 Hours – Egypt

48 Hours – Sudan, Nigeria

72 Hours – Most other countries

• Work to keep changes and revisions to a minimum

• Ensure that your approval is valid for any revisions that have been made

• Additional fees may be assessed for Short Notice permit approvals for some locations within Africa

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Africa

Upon arrival, expect to be met by one or more of the following officials:

Customs

Immigrations

Airport or Military Police

Tower Representative

Handling Agent

Fueler

Ensure in advance that your handling agent will remain with the crew/passengers throughout the entire arrival process

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Arrival Expectations

Africa

• Ensure that your crew makes direct contact and introductions with your handling representative

• Business is booming, and all local service providers are scrambling for business. Identify your agent via a company badge or an airport identification badge

• In most locations, the requirement is that one crew member must remain with the aircraft at all times

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Africa

• Provide full crew and passenger manifest information in advance so that your handling agent can complete at least 3-5 General Declarations for the clearance process

• To ease the clearance process, Arrival and Departure cards should be completed in advance of arrival by your handling agent. A signature is generally collected upon arrival

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Africa

Passport and Visa

• Change is constant in Africa; it is advisable to check passport and visa requirements during the planning phase of your trip

• U.S. passengers (and most other nationalities) must have a valid passport and visa prior to arrival

• U.S. Crew must have a valid passport

• Crew Visa requirements vary by country. Most countries require a visa in advance, however in some cases, crewmembers may be allowed to the country on the GENDEC. Check your arrival country for confirmation

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Africa

• Arrange in advance for your handling agent to cover all fees associated with the Landing costs. While more costly, this preparation will save you time and headache upon arrival

• Do not pass money out to anyone other than your handler; you may be approached by other agents requesting or DEMANDING payment

• Evening arrivals and nighttime landings and parking are generally more expensive than daytime or ‘Normal Business Hour’ landing and parking

• Some countries consider a night landing as anytime after 6p.m.

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Landing Fees and Parking

Africa

Be prepared to park in remote areas in some underdeveloped countries If able, carry a tow bar for the ease of repositioning Secure all equipment and lock the aircraft prior to departing the field. Providing it is available, in some locations, it is highly recommended to hire additional security for the duration of the aircraft’s stay A Supervisory Agent is recommend to travel in advance of your arrival to oversee the ground handling process. Additional fees may be assessed for this service Utilize security tape and locks to monitor for any tampered areas

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Landing Fees and Parking

Nigeria Facts

• Comprised of 36 States

• Federal Capitol Territory is Abuja

• Currency is the Nigerian Naira

• Current Population is 168.8 million

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Nigeria Facts

• Most populous country in Africa, often known as the “Giant of Africa”

• After 16 years of military rule, a new constitution was adopted in 1999, which transitioned the country to a civilian led government

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Nigeria – The Resource • Oil is the primary resource

exported by the country of Nigeria

• It is also the largest industry and main generator of GDP

• The Oil industry has been marred by continuous political and economical strife due to corrupt military regimes and multinational corporations

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Nigeria – The People

• Muslim and Christianity account for the major Religions throughout Nigeria

• Roughly divided in half between Christians in the North and Muslims in the South

• Hausa-Fulani, Igbo, and Yoruba are the largest ethnic groups in Nigeria

• English is the official language, however it is not widely spoken in the rural areas which comprise three quarters of the country’s population

• The literacy proficiency rate ranges between 39% - 51%

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Africa - Nigeria

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Major International Airports of Entry

DNMM LAGOS

DNAA ABUJA

DNCA CALABAR

DNKN KANO

DNMA MAIDUGURI

DNPO PORT HARCOURT

Nigeria Operations

Lagos, Nigeria – DNMM

• 24 hour operations

• Slots are not required

• 1 hour drive time to/from Downtown

• Expect Heavy airport traffic in the afternoon/evening hours

• Catering Service is available with a minimum of two days’ notice

• Radar coverage is currently in progress, however ATC can be a problem sometimes

• Jet A / Avgas is available

• Be prepared to file your own flight plans or ask for assistance from your ground handler

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General Aviation Hot Spots

Nigeria Operations

Abuja, Nigeria - DNAA



• 40 minute drive time to/from Downtown

• Jet A is available, plan to give at least 24 hours notice

• ATC/NAV/Parking fees – check your currency conversion before paying any fees

• Be prepared to work with the handler to file your own flight plan

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Nigeria Security Concerns

• A significant number of kidnappings have taken place in the Port Harcourt and Niger Delta Region; take particular precaution in these areas

• There is a lack of Law and Order in Nigeria, which poses a heavy risk to travelers

• Violent crimes have been committed by ordinary criminals and by persons in police/military uniforms throughout the country

• Religious tensions between some Muslim and Christian communities have resulted in occasional acts of isolated violence that could quickly erupt without warning

• Some visitors have experienced armed muggings, assaults, burglary, roadblocks and extortion

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Africa – South Africa

• Capitol is Pretoria

• Located at the southernmost tip of Africa

• A multiethnic society with a wide variety of cultures, languages, and religions

• There are 11 official languages in South Africa

• Since it is surrounded by water, South Africa generally has a temperate climate

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FALA JOHANNESBURG FACT CAPETOWN FALE LA MERCY FABL BLOEMFONTEIN FAJS JOHANNESBURG FAKN NELSPRUIT

FAMM MMABATHO FAOR JOHANNESBURG FAPN SUN CITY

FAPP POLOKWANE FAWK PRETORIA

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Johannesburg, South Africa – FALA



• 20 minutes from Downtown

• Runway lights are on at night

• Jet A-1 is dispensed through a hydrant line with 2 hydrant dispensers, or three 18, 000 liter mobile bowsers

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Johannesburg, South Africa – FALA

• If the aircraft lands anywhere in Africa for a tech stop (2 hours or less), Aerosol is not required before landing in South Africa

• If the aircraft lands and stays over 2 hours in an African country, Aerosol is mandatory prior to landing in South Africa

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Africa - Angola

• Population of 20.82 million

• Capitol city is Luanda

• Official language is Portuguese

• Oil is the backbone of Angola’s economy, making up 90% of the country’s exports

• After many years of conflict, the nation gained it’s independence on November 11, 1975

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Africa - Angola

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FNCA CABINDA

FNLU LUANDA

Africa – Angola

Luanda , Angola – FNLU

• 24 hour operation

• No slots required

• 15 minutes from Downtown

• Jet A is available

• There is no curfew, but it is considered risky to operate into/out of the airport between the hours of 2300-0600LCL, unless you have your own security

• All payments at the airport are on a cash basis or credit through the handler. No credit cards are accepted

• Catering Service is available

42


Africa - Fuel

• Check for fuel availability well in advance of your operation

• Work closely with your third party provider to arrange credit or prepay the fuel on your behalf

• Fuel Releases are often a saving grace - in some locations, the fueler will not fuel the aircraft without it

43

Africa - Fuel

• Make arrangements to fuel upon arrival, this will ensure that you have minimal delays on the day of departure

• Provide the desired uplift amount with the initial request

• Most locations generally require 24 hours advance notice; however it is highly recommended that you give at least 5-7 business days’ notice

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Frequently Used Technical Stops

Sal Island, Cape Verde (GVAC)

Close to Great Circle routing

Jet fuel availability is sometimes better than the African mainland

Official landing permit lead time is 96 hours

Customs clearance is generally not required for technical stops

Quick turns within 30-45 minutes are possible 24 hours a day

Dakar, Senegal (GOOY)

24 hour operations

Airport slots are not required

Landing permit can take up to 5 business days to obtain

Crew members do not require a visa, as long as they are in uniform and listed on the Gen Dec

Great airport hotel available if a crew swap is needed

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Frequently Used Technical Stops

Nairobi, Kenya (HKJK)

24 hour operation

Reasonable fuel prices; fuel arrangements generally require at least 24 hours advance notice to set-up

No slots are required

Landing permit can take up to 5 business days to obtain

Cairo, Egypt (HECA)

24 hour operation

Advance notice of 24 hours is generally required for fuel arrangements

Official permit lead time is 4 business days, however permits are generally arranged rather quickly….sometimes within 48-72 hours

Location is ideal, however civil unrest has plagued the country in the recent past

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Technical Stop Considerations

Take these things into consideration when selecting a Technical stop in Africa:

Political situation of the city, state, and country

Security measures that are currently in place at the airport

Fuel availability

Catering availability

If a crew swap is needed, consider the Hotel accommodations in which the relief crew will be overnighting

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Security

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• There are multiple areas of security concern throughout the African continent. Egypt, Libya, Democratic Republic of Congo, North/South Sudan, Chad, Tunisia, Mali, Niger, Rwanda, Somalia and Ethiopia are a few that have recently been featured in the world news

• Be sure to obtain a detailed Security briefing of the Country, City, and Airport Threat Assessment early on in the planning phase of your trip

• Most airports maintain a 24 hour security presence, and with advance notice, additional supplemental aircraft security can be arranged

Security

• Take precautions to avoid being a target

• Do your research and remain up to date on the current news events at your destination • Avoid visiting places that are known crime hotspots; ask your hotel concierge or other trusted people where it is safe to go and to warn you of places to stay away from • Don't put all your eggs in one basket; if you are unlucky enough to get something stolen, at least you won't lose everything • Most importantly, take your daily does of COMMON SENSE PILLS, and ensure

they work!!!

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Tips to Travelling in Africa

Ground Transportation

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• Arrange in advance, and be sure to use a local reputable transportation company that is familiar with the area

• In most locations, Secure Transport should be highly considered

• Plan to give yourself extra time to arrive at the airport especially during rush hour

• Poor infrastructure and road quality will greatly extend the commute time when travelling within the countries of Africa

• IF you are brave enough to drive, learn and carefully observe the rules of the road

Ground Transportation

• Robberies by armed gangs have been reported on rural roads and within some major cities

• Due to poor vehicle maintenance and driving conditions, public transportation can be dangerous and should be avoided

• Taxis in some locations pose risk because of the possibility of fraudulent or criminal operators, as well as old and unsafe vehicles

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Hotels

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The Choices are plentiful…….Choose safely and wisely.

Hotels

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• Select reputable Hotel chains where available

• What is generally considered a 4 or 5 star hotel on other continents is not always the same standard in Africa; do your research

• Keep in mind that there are some safe and reputable 4 and 5 Star locations that can be found throughout the continent

• Obtain a Hotel Threat Assessment for any location in which you are considering making an overnight stop

• Downtown hotels may not always be your safest option

• Hotels may look good on the internet; but BEWARE! Looks can sometimes be deceiving

Catering

• Work with your local ground agent to secure a reputable caterer or Hotel’s restaurant

• Advance notice is always recommended

• In some locations, payment up front by a wire transfer is often required when the order is placed

• Ensure that your packaging request is clearly understood

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Catering

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• Be sure that your packaging needs are clear and concise when placing your order

• Consider the area of Africa that you are in when requesting foods that have to be imported into the country

Questions

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BIO

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nigeria & africa operations · lagos, nigeria – dnmm • 24 hour operations • slots are not...

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