nielsen on clutter

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Media Planning: Introducing Clutter Measurement Into the Online Buying and Selling Process October 10, 2008 Jon Gibs Vice President, Media Analytics [email protected]

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Presentation from Nielsen on Clutter

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Page 1: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Media Planning:Introducing Clutter MeasurementInto the Online Buying and Selling ProcessOctober 10, 2008Jon GibsVice President, Media [email protected]

Page 2: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

"Advertisements are now so numerous that they are very negligently perused, and it is therefore become necessary to gain attention by magnificence of promises, and by eloquence sometimes sublime and sometimes pathetic."

Samuel Johnson, "The art of advertising exemplified", The # 4o, 1759

Page 3: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

“Television and direct mail exhibit the most perceived ad clutter. Newspaper and Yellow Pages exhibit the least. Attitude to advertising is generally affected by excessive advertising and disruptive advertising. Adavoidance is generally related to excessive advertising, disruptive advertising, and ads that make it harder to search the medium. Finally, our findings suggest that standard demographic variables are not particularly useful as a means to identify people who are more likely to consider advertising excessive.”

Page 4: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Page 5: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

How Impactful Is It?

• Methodology: 5 cell test, e-mail survey

• Sample: n = 200 per cell, weighted by age, gender and income.

• Description: Each cell are shown pages with increasing levels of ad clutter. Each are then asked questions about the page content as well as standard advertising effectiveness questions

Page 6: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Impactful Enough…Unaided Recall

Page 7: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

The Drivers Of Clutter Online

Page 8: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Our Goal

To develop a planning/selling metric that can be used in conjunction with other metrics such as unique audience to allow agencies to better place advertising and for publishers to better monetize their inventory.

Page 9: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

The Clutter Metric

(Ad Impressions/Page Views)

Total Time

*Pixel Weight

Page 10: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Niche Content Sites Tend Toward Higher Clutter, Functional Sites Lower

Clu

tter S

core

(Low

Is G

ood)

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 11: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Clutter Tends To Separate Sites Based on Their Consumer Function

Men's Interests

Automotive

Women's InterestsFinance

Local Home & Garden

Humor Health & Fitness

Kids & Family

Learning & Reference

Sports & Recreation

Weather

Games

Computing & Technology ‐ Consumer

Learning & ReferenceGeneral/National News

Shopping & AuctionTravel

Yellow & White Pages

General CommunityEmploymentGreetings

Business

Targeted Portal/Community

EntertainmentComputing & Technology ‐ Consumer

Clu

tter

Average Category UA (000)

Niche

Application

General Use

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 12: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

The Segment Clutter Metric

XClutter Metric

% Of Total Time Segment Spends On Site

Page 13: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Score Percent Of Minutes A18‐34123Greetings 1.00 5%Charter.net 3.01 8%Cheap Tickets 1.25 10%ESPN.com Page 2 0.64 6%Superpages 0.25 20%TechRepublic 1.44 9%The  History Channel.com 0.47 29%VH1 2.36 8%Yahoo! HotJobs.com 1.32 4%

Demo Score 1.03

Score Percent Of Minutes A18‐34123Greetings 1.00 5%Charter.net 3.01 29%Cheap Tickets 1.25 10%ESPN.com Page 2 0.64 6%Superpages 0.25 20%TechRepublic 1.44 9%The  History Channel.com 0.47 8%VH1 2.36 8%Yahoo! HotJobs.com 1.32 4%

Demo Score 1.57

Rea

l

Mad

e U

p

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 14: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Demo Clutter Level Exposure

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 15: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

A Drill Down on Male-Oriented Sites

Motor Trend

Cardomain.com

Pop Mech

Clu

tter

Average Category UA (000)

Average Clutter Level For Men

Bubble Size = Time Per Person

Opportunity

Less So…

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 16: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

The Advertiser Clutter Metric

XClutter Metric

% Of Total Impressions Advertiser Spends On Site

Page 17: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Score Percent Of Impressions GM123Greetings 1.00 6%Charter.net 3.01 8%Cheap Tickets 1.25 13%ESPN.com Page 2 0.64 18%Superpages 0.25 23%TechRepublic 1.44 4%The  History Channel.com 0.47 21%VH1 2.36 3%Yahoo! HotJobs.com 1.32 5%

Advertiser Score 0.91

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

The Advertiser Clutter Metric

Page 18: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Some Buyers Are More Clutter Sensitive Than Others

Smart Buying

Pretty Standard

Could Use Some Help

Wow

Impressions

Clu

tter

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 19: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Clutter Level For The Top Advertisers

16,235,291,000

7,497,120,000

5,906,772,000

5,100,218,000

3,529,016,000

3,274,147,000

3,241,788,000

2,854,367,000

2,843,214,000

2,731,950,000

Impressions

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 20: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Top Scorers For 500 Million+ Impressions

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 21: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Bringing It All Together: Selling Inventory On a Weather Site

Goal: A weather site is trying to establish as an effective advertising vehicle to reach high-income

consumers for American Express

Page 22: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

The Audience Size Is Fairly Cut And Dry…

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 23: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

A Look At Clutter Of Weather Sites

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 24: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

But the thing is, clutter isn’t always bad

Why do you research guys always have to make everything so darn complicated?

Page 25: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Low Clutter Is Not Always Good, Sometimes It Minimizes Opportunity

-A

dver

tiser

Clu

tter

+

- Segment Clutter +

Page 26: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Four Sites Achieve Demo Scores

1.29 $150,000 HH Inc Demo Score

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 27: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Three Sites Achieve Advertiser Scores

1.1 Amex Advertiser Score

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Page 28: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

So Let’s Look At Clutter Of Weather Sites

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Not enough inventory?

Page 29: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Optimal Opportunity To Clutter Ratio

Nielsen Online Custom Clutter Analysis: NetView and Ad Relevance (9/08)

Optimal

Page 30: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Next Steps

- Develop trending

- Building better weighting schema

- Incorporate into planning models

Page 31: Nielsen On Clutter

Confidential & Proprietary© 2007 The Nielsen Company

Conclusions

- Clutter is a big deal, and not just for TV

- Clutter is measurable

- Clutter does not stand on its own

- Clutter is not necessarily bad