nhcahps: understanding the evolution of the resident experience
DESCRIPTION
Nursing Home Consumer Assessment of Healthcare Providers and Systems (NHCAHPS). (NHCAHPS) is not yet mandatory for Medicare-certified nursing homes. However, the survey instrument has been endorsed by the Agency for Healthcare Research and Quality (AHRQ) and it is anticipated that the Centers for Medicare and Medicaid Services (CMS) will soon mandate it.TRANSCRIPT
www.careanalytics.net
Care Analytics
Nursing Home Consumer Assessment of Healthcare Providers and
Systems (NHCAHPS)
(NHCAHPS) is not yet mandatory for Medicare-certified nursing homes.
However, the survey instrument has been endorsed by the Agency for
Healthcare Research and Quality (AHRQ) and it is anticipated that the
Centers for Medicare and Medicaid Services (CMS) will soon mandate it.
NHCAHPS: Understanding the
Evolution of the Resident
Experience
www.careanalytics.net
Based on years of Patient Satisfaction Experience, Care Analyitcs anticipates that
NHCAHPS will likely affect CMS reimbursement rates for providers that fail to achieve
compliance in these ways:
Pay for reporting, typically 2 percent market basket reduction for not participating
Public reporting mandate (Nursing Home Compare)
NHCAHPS includes three types of surveys:
Long-Stay Resident
Discharge Resident
Family Member
Care Analytics is uniquely positioned to assist your skilled nursing home with the depth of
experience and concentration of knowledge about the nursing home profession through its Care
Analytics Dashboard program. A few interesting facts about our experience include:
Numerous long term care providers currently work with Care Analytics Resident and
Family Experience and Employee Engagement programs
Care Analyics is dedicated to nursing homes, as our Care Analytics Dashboard programs
have already set the standard for ongoing nursing home surveys and performance
improvement
Care Analytics understands the market nuances that affect and challenge skilled nursing
facilities
When it comes time to start surveying, whether it’s voluntary or required, Care
Analytics will provide the best options for nursing homes to meet NHCAHPS
regulatory requirements and to understand and improve satisfaction results in
preparation for public reporting and value-based initiatives.
Improvement Starts Here For more information or to schedule a free demonstration, please visit
www.careanalytics.net.