www.careanalytics.net

Care Analytics

Nursing Home Consumer Assessment of Healthcare Providers and

Systems (NHCAHPS)

(NHCAHPS) is not yet mandatory for Medicare-certified nursing homes.

However, the survey instrument has been endorsed by the Agency for

Healthcare Research and Quality (AHRQ) and it is anticipated that the

Centers for Medicare and Medicaid Services (CMS) will soon mandate it.

NHCAHPS: Understanding the

Evolution of the Resident

Experience

www.careanalytics.net

Based on years of Patient Satisfaction Experience, Care Analyitcs anticipates that

NHCAHPS will likely affect CMS reimbursement rates for providers that fail to achieve

compliance in these ways:

Pay for reporting, typically 2 percent market basket reduction for not participating

Public reporting mandate (Nursing Home Compare)

NHCAHPS includes three types of surveys:

Long-Stay Resident

Discharge Resident

Family Member

Care Analytics is uniquely positioned to assist your skilled nursing home with the depth of

experience and concentration of knowledge about the nursing home profession through its Care

Analytics Dashboard program. A few interesting facts about our experience include:

Numerous long term care providers currently work with Care Analytics Resident and

Family Experience and Employee Engagement programs

Care Analyics is dedicated to nursing homes, as our Care Analytics Dashboard programs

have already set the standard for ongoing nursing home surveys and performance

improvement

Care Analytics understands the market nuances that affect and challenge skilled nursing

facilities

When it comes time to start surveying, whether it’s voluntary or required, Care

Analytics will provide the best options for nursing homes to meet NHCAHPS

regulatory requirements and to understand and improve satisfaction results in

preparation for public reporting and value-based initiatives.

Improvement Starts Here For more information or to schedule a free demonstration, please visit

www.careanalytics.net.