nfi itweek pmo - 10212014
TRANSCRIPT
PMOIMPLEMENTING “BETTER” PRACTICES
A CONTINUOUS IMPROVEMENTS PERSPECTIVEIT WEEK|Oct. 20-24, 2014|Tues., Oct. 21 @ 2pm
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• Have you ever missed an exit while driving?
AnalogyAnalogy
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• Why do motorists occasionally miss the exit?
– They are not paying attention…
– They are distracted…
– They are misguided… lacking directions…
– The posted signs were confusing…
– The exit came up faster than expected…
– They were in the wrong lane and couldn’t exit…
– The interchanges were different than expected…
– Their GPS was not accurate…
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• What is the impact of missing an exit?
– Delays…
– Wastes…
– Increased gas expenses (and potential tolls)…
– Frustrations…
– Road rage… Anger…
– Missed opportunity…
– Impact others (at destination)…
– Getting lost…
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• Getting back on track
– Make a dangerous and
illegal turn
– Back up on the shoulder
– Keep calm and catch the
next exit
– Turn around further
down the road
Constructive options:
– Let the GPS recalculate
– Communicate new ETA
• “Not missing the exit”
– Confirm the destination
– Roadmap the routes
– Plan the trip (Time/Cost)
– Select the best option
– Highlight potential stops
and stop when
appropriate
– Stick to directions
– Confirm milestones
– Follow road signs
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HOW DOES “NOT
MISSING THE EXIT”
APPLY TO OUR
RESPONSIBILITIES?
HOW DOES “NOT
MISSING THE EXIT”
APPLY TO OUR
RESPONSIBILITIES?
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IMPLEMENTING
PROJECT
MANAGEMENT
“BETTER PRACTICES”
WHICH IS ABOUT
“NOT
MISSING THE EXIT”
IMPLEMENTING
PROJECT
MANAGEMENT
“BETTER PRACTICES”
WHICH IS ABOUT
“NOT
MISSING THE EXIT”
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• “Not missing the exit” benefits everyone:
– The customer
• Meet expectations|Quality results
– The team member
• Clear directions|Sense of progress and achievement
– The project manager
• Greater confidence|Enhanced 360o communication
– The management team
• Greater visibility|Actionable project information
PM “Better Practices”PM “Better Practices”
• Not missing the exit
– Confirm the destination
– Roadmap the routes
– Plan the trip (Time/Cost)
– Select the best option
– Highlight potential stops
and stop when
appropriate
– Stick to directions
– Confirm milestones
– Follow road signs
• PM “Better Practices”
– Scope/Size a project
– Select a template
– Plan the project
– Launch the project
– Conduct status
meetings and perform
“health checks”
– Implement the plan
– Plan milestone checks
– Monitor progress
10PM “Better Practices”PM “Better Practices”
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• What is the impact of “Not missing the exit”:
– Satisfied customers & team members
– Set performance benchmarks
– Learn from our great experience on a daily basis
– Perform continuous improvements
– Deliver significant business results
– Leverage resources more efficiently
– “Tell the IT story…” including specific metrics
– Grow our organization
PM “Better Practices”PM “Better Practices”
12PMO “Pit Stops”PMO “Pit Stops”
Intake
Questionnaire
Scoping / Sizing
document
PM “Common
Framework”
PI
Templates
Project Monitoring
“Project Health”
PI
Coached Planning
“Special Projects”
Support & Audits Individual Coaching
Continuous
Improvements
PM Training
(REP / PMO)
…short-term
13PMO “Pit Stops”PMO “Pit Stops”
Partnering w/ other
departments
Lean Initiatives
IT Charge-Backs
Template Library &
Platform
Template Library &
Repository
Platform
ROI Case Studies
Measure
Practices
Measure
Application of PM
Practices
Dedicated PM
Assignments
…long-term
14IT WEEK|Oct. 20-24, 2014IT WEEK|Oct. 20-24, 2014
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…TEAMWORK IS
AN INDIVIDUAL
DECISION…