nfc social - an ims-based location-aware social nfc application - wima 2009
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NFC Social - An IMS-Based Location-Aware Social NFC Application WIMA 2009 , 22/24 April in Monaco
23/04/2009, Colombe Hérault
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Agenda
Who we are
Context
Other NFC/social Applications
IMS
Scenario of the NFCSocial Application
Architecture
Conclusion and perspectives
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Atos Origin in France
Conseil en
management,
Stratégie métier,
Organisation
et processus
Intégration de systèmes
Conception,
Développement
Solutions ERP
TMA
Formation
Infogérance
d’exploitation
ou globale,
Services de
production,
Desktop
Services
Solutions de marché pour les bourses,
les intermédiaires financiers et les
chambres de compensation
BPO
Services et
Solutions
de paiement
CRM
Multi
Channel contact
IT consulting - Solution - outsourcing
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The
Netherlands Poland
Hungary
Czech Rep.
Slovakia
Italy
UK
France
Benelux
Spain
Germany
India
AsiaPac
Germany 13,8%
Belgium 43%
France43,2%
2007 incomes : €654 million
Over 4,000 employees
A European focus with worldwide support
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» 12 million debit cards
» 12 million credit cards
» 5 million fuel cards
» 3 million hits in our call centres
Processing billions of electronic transactions
» 275 million remote payment
» 2 billion acquiring transactions
» 147 million withdrawals
» 127 million Mon€o/Proton transactions
» 34 million mobile phone prepaid
transactions
» 400 000 terminals
» 45 billion e-mails
» 450 million SMS
» 34 million e-mail boxes
» 41 million loyalty cards
» 1,4 billion calls (IVR & Contact Centre)
» 102 billion internet pages viewed
» 850 million e-documents
» 250 million cleared positions
» 30 billion € assets guaranteed
» 230 million trades
» 400 billion € assets under management for 200
thousand private customers
» 6 RTGS platforms
Payment - Acquiring Payment - Issuing
CRM & eServices Financial Markets
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Our R&D Team
Members of Atos Worldline’s R&D team
Industrial R&D team mixing specialists with various areas of interest: NFC, Next Generation Networks, Interfaces, Identity management, 2D barcodes…
Skilled engineers with strong academic background
Our team
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IMS and social networks
Success of social network services Huge communities Interest from Telecom Operators BUT Lack of interoperability between « Islands »
IMS : IP Multimedia Subsystem
NGN architecture currently being deployed or tested in most large telecom operators (Orange,
BT…)
Definition of elementary service building blocks used in social services : Presence, Contact list
and filtering
The mobile is a personal device
Immediate interaction with social networks in mobility : possibility to upload picture, share location
Poor integration between real world and mobile social networks
The social network phenomenon
Mobiles and social networking
IMS and presence services standards
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Other RFID / NFC / Social network related projects 1/2
RFID / sensor, not NFC
http://www.sniftag.com/
Snif tag
http://www.doyoupoken.com
Poken
Alcatel-Lucent Venture
http://www.touchatag.com/
Touch a tag (Tikitag 2008)
http://www.violet.net/
Violet Mir:ror (2008)
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Other RFID / NFC / Social network related projects 2/2
NFC phone
Touch products, people or places and show their favorites to friends
Center for Digital Technology and Management (CDTM), joint venture
between München universities
http://allitouch.wordpress.com/
All I touch (2007)
NFC phone
Different use case, e.g. at the theater, the user can get information about a film, etc
http://ttuki.vtt.fi/smarttouch
VTT Smarttouch (2007)
http://drupal.servtag.de/
ServTag
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NFCSocial: from NFC tagging to location and context
The NFCSocial concept
Goal: using the NFC technology to update location and presence information on social networking services.
NFC tags spread in public places: parks, restaurants, cinema… The solicitations are relevant to the surrounding environment of the user
Suggestion of occupation or mood information depending on the context or location.
Use cases
Presence information update and friends notification
Find nearby contacts when updating presence information (privacy issues
to consider)
Social loyalty applications…
Welcome to Joe’s
Bar
Tell your friends
you are at Joe’s Bar :
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Tags are placed in public places or at home, at work…
Entering this public place, the user tap the tag.
It wakes up the NFCSocial application
Description
Scenario 1/3
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Scenario 2/3
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Scenario 3/3
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Other placesAt the entrance of the theater room
Carole Aw is now enjoying Madagascar. 1mn ago
Carole Aw is now enjoying Madagascar. 1mn ago - Comment
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Other placesAt a sporting event
Carole Aw is now at Chelsea vs Juventus. 1mn ago
Carole Aw is now at Chelsea vs Juventus. 1mn ago - Comment
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Other placesAt a meeting or a convention
Carole Aw is participating in XXX conv’. 1mn ago
Carole Aw is participating in XXX conv’. 1mn ago - Comment
Welcome to XXX
Convention
Tell your friends you
are here ! :
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Architecture – NFC/PADDA
Worldline Padda
• Framework for mobile application development
• an agile and upgradeable solution which makes it quick and easy to implement large-scale embedded
mobile application projects.
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Other media
Supported by more mobile phones than NFC
Acquisition is not so easy
Cheap solution
2D barcode
Widespread
Not full peering → only ID broadcast
Bluetooth
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Objectives and results
NFC bridges real world and virtual spaces (Social network, IM systems) Willingness to share information voluntary gesture to capture a tag Lower number of key strokes to open application and define the presence information to be shared
Use of IMS enablers (Presence AS, XDMS) to collect and consolidate information coming from the NFCSocial application
with other sources.
Information filtered and spread on various systems taken from the Presence AS.
Location information retrieved from the tags, not from the network control provided by the physical interaction with a
localized place
Centralized management of personal information clear view of what is shared by the user
Privacy management
User experience
Presence federation
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Mutual benefits
Better control on contextual and location information spread on social networks Use of social networks in mobility More information shared tightens links with the community
Increase of mobile application usage more data traffic
Stronger communities more communication among members
For the user
For the Telecom operators
Land-owner or event organizer get notoriety and attract new customers who will meet
with this service
Possibility to set up a large range of new, social loyalty or advertisement applications
For place owners
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NFC Service Management
Conception / Design
Development
Java Mobile Edition
JSR 257, 177
Worldline PADDA framework
Transparent update feature
Host & Run
Man Machine Interface Management
SSD Creation Request
Cardlet OTA loading
Customer care requests management
mutualized technical platform
Operator Interfaces
Payment
CRM / Loyalty
M-ticketing
Trust
E-services
Industrial, mutualized secure platform
Transaction Management
SIM (or other Secure Element)
Global Platform
SCP02/10/80
Personalization
SSD Life Cycle Management
Application Life Cycle Management
Supplementary Security Domain (SSD)
Management
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Contact
Demonstration video available at:
http://rd.atosworldline.com/gsma/
Colombe Herault and Antoine Fressancourt
(colombe.herault; antoine.fressancourt)@atosorigin.com