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Next Slide 2 Quality Processes Slide 3 Next Slide 4 How we Manage Next Slide 5 Quality Policy Exclusions Co-Channel understand that the effective running of a business depends upon the establishment, continual monitoring and improvement of customer supplied products and services. To this end we endeavour to meet all the requirements within the ISO9001-2008 standard. However, as a communications dealer, we do not meet the standard requirements in relation to section 7.3, Design and Development, as this is undertaken by the equipment manufacturers. Clause 7.5.2 is also excluded. We feel that this section does not apply to our operating areas at this present time, but will continue to review the situation with regard to this requirement, and if necessary in the future update the quality manual to reflect this. Slide 6 Quality Statement The management of Co-Channel Electronics Limited are dedicated to provide the highest possible standards of Quality for its products and services and are dedicated to maintaining a Quality Management System which ensures that its products and services meet the requirements agreed with its customers at all times. The Companies Quality Management System concentrates on prevention, investigating processes, identifying errors or opportunities for error, implementing corrective and preventative actions to avoid such occurrences. Therefore providing continuous improvement Of the quality management system. The Company defines Quality, as the conformance of products and services to establish documented requirements derived form customers needs, employee expertise and experience and market trends. Our systems are open to constant examination and review by the companies management, along with the views expressed by our customers and staff. The company is proud of its reputation, built up over 30 years of trading, for responsible practices, dedicated customer care, skilled and committed staff and quality control over its products and services. The company complies with all legislation relevant to its practices and services, along with regulatory regulations such as the Health & Safety at Work Act 1974 Co-Channel Electronics Limited have identified the need to pursue responsible policies towards the community and environment, and undertake to constantly review its activities to this respect. Signed: J Crawford, Managing Director 21 st August 2010 Back to Home