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President’s Message—

Consuela Wilson 2016-17 President

As we spring forward, our days get longer and warmer. Much like the weather things are heating up and getting busier for your SUGA Board as the International SUGA Education & Training Conference is approaching fast starting Tuesday, June 20 through Friday, June 23 with pre-conference classes on June 19! Year to year, we know that we can expect high quality educational sessions and substantial networking opportunities as THE BEAT GOES ON. This year we’ve added some

new and exciting elements to add more value for your money including a new approach to the content structure for the public safety track, enhancements to on-demand learning (eLearning), and four innovative pre-conference offerings that are filling up fast!

In addition to the wonderful training opportunities, there will be a creative kickoff at the opening session to set the tone for the week’s activities, a keynote event with speaker, Brent Gleeson, a Navy SEAL combat veteran with columns on Inc.com and Forbes.com, IDEAS Showcase, daily prize giveaways, and more!

Our venue this year, the Gaylord Opryland Hotel in Nashville, provides a wide variety of options for attendees after a full day of training. Not to mention, a climate controlled environment so that you can still enjoy dining and entertainment options without venturing out into the summer heat.

If you haven’t yet registered for the conference, now is the time, the reduced pricing for early registration deadline is May 14, 2017.

One of the unique features of our conference is the user community involvement. It is not too late to volunteer as an instructor of a User-Led Session, and save on conference costs, or in a general capacity for an hour or so at the conference. There will also be elections for the position of President-Elect and Secretary, and openings for two appointed Director-at-Large positions. I encourage you to review the qualifications and apply.

Please check out our website, SUGAINC.org for continuing updates and be on the lookout for email notifications that could include early prize drawings!

I am looking forward to seeing you all at the SUGA 2017 Education & Training Conference in June!!

Are we there yet! Consuela ♪♫♫♪

SPRING ISSUE — APRIL 2017

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2017 SUGA INTERNATIONAL EDUCATION & TRAINING EVENT

NASHVILLE - TENNESSEE JUNE 19 - 23

GAYLORD OPRYLAND RESORT & CONVENTION CENTER

Click the link below or visit www.sugainc.org for more information on hotel and conference.

The Inn at Opryland (overflow hotel-click for the link)

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REGISTRATION IS OPEN!

Click here >>> WWW.SUGAINC.ORG

JUNE 19 - 23, 2017

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SIGHTS AND SOUNDS OF NASHVILLE!

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MAKING THE MOST OF YOUR CONFERENCE EXPERIENCE!

Attending a conference should involve some planning on the attendee’s part. Just as a good vacation depends on knowing the offerings of the area you are visiting, so a good conference experience depends upon knowing the conference offerings. Here are a few recommendations... Reflect On Your Professional Goals Before You Attend Attend the Orientation for New Attendees Even if you are not a “new” attendee this session provides highlights and advice to help you make the most of your conference.

Use the mobile conference app This app is a great source of information and can allow you to create your personal schedule to include general sessions, educational sessions, meetings and social events with reminders!

Focus on Variety Try attending a session outside your core applications to expand your knowledge

base.

Read the Conference Materials and Do Some Preliminary Planning

Before You Attend…checkout www.SugaInc.org website

Use a Tag Team Approach to Accessing Concurrent Sessions If you are attending with other people in your organization, pre-plan with them to

maximize your variety of sessions attended.

Introduce Yourself Sometimes the networking available creates valuable contacts that last an entire

career!

Attend the Social Events

Share What You Learned with Others/Bring Conference Back to Your

Organization

Enjoy the conference venue

Nashville is a vibrant entertainment, foodie and historical venue, enjoy yourself!

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SECOND HARVEST FOOD BANK - HISTORY…

Organized in 1978, Second Harvest Food Bank of Middle Tennessee is a private, not-for-profit, tax-exempt organization. Second Harvest Food Bank of Middle Tennessee's mission is to feed hungry people and work to solve hunger issues in our community. Second Harvest Food Bank of Middle Tennessee is one of the largest and most comprehensive of over 200 food banks and food distribution centers nationwide and also a member of Feeding America -The Nation's Food Bank Network. Second Harvest distributes food and other products to approximately 450 nonprofit partner agencies in 46 counties in Middle and West Tennessee. Our partners include food pantries, soup kitchens, shelters, childcare facilities, senior centers, group homes, and youth enrichment programs. Our mission is to feed hungry people and work to solve hunger issues in our community. With more than 1 million Tennesseans at risk of hunger every day, we are working hard to get food to those who need it most. Last year, our fleet of 18 trucks covered more than 600,000 miles rescuing and delivering food to our network of more than 450 partner agencies and directly to hungry children, families and seniors throughout our

46-county service area.

SUGA INTERNATIONAL-CHARITY 2017

For more information visit these links at:

SUGA Conference 2017 Charity or

Second Harvest Food Bank of Middle Tennessee

Hunger impacts the lives of 1 in 7 Americans. Real people of all walks of life struggle with hunger.

It does not matter if you live in a suburban, rural or urban setting – hunger lives in our community.

At this year’s International SUGA Event, we will be supporting the Second Harvest Food Bank of Middle Tennessee. We will be doing a VIRTUAL FOOD DRIVE competition between regions to see which can donate the most, and will announce updates and the winners at the conference! Please click HERE to be taken to the SUGA Virtual Food Drive. Your donation is TAX DEDUCTIBLE. As of

publication of this newsletter, Canada/East is leading. Where are our West members?

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Meet Brent Gleeson ♪♫♫♪

Brent Gleeson is a Navy SEAL combat veteran with multiple tours to Iraq and Africa. Upon leaving SEAL Team 5, Brent turned his discipline and battlefield lessons to the world of business and has become an accomplished entrepreneur, writer, and acclaimed speaker on topics ranging from leadership and building high performance teams to entrepreneurship and marketing. You can learn more about his leadership philosophies in his weekly columns on Inc.com and Forbes.com.

He has also starred in several reality shows including NBC’s Stars Earn Stripes where he and Chris Kyle of America Sniper along with other special operations professionals were paired with celebrities to compete and raise money for charities like Wounded Warrior Project.

Brent earned his undergraduate degree in Finance and Economics from Southern Methodist University, has studied English and History at Oxford University in England, and earned a MBA from the University of San Diego.

Brent is on the executive board of the Naval Special Warfare Family Foundation and his family is an Ambassador Family for March of Dimes. He is married with three wonderful children.

SUGA INTERNATIONAL - KEYNOTE SPEAKER

Don’t miss this special Keynote Speaker on Wednesday, June 21st at 8:30am in the Tennessee Ballroom.

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At its heart, SUGA is a volunteer based organization. SUGA was established by volunteers and continues to exist because members step in to ensure its success. Without these dedicated members SUGA could not achieve what it does. There are plenty of volunteer opportunities: Application Coordinator, Board of Director positions, User-Led Presenter, and Event Volunteers (Labs, Registration assistance, business luncheon-voting, etc.). Over the next few months you will receive more information on these opportunities, as well as requests for volunteers. Application Coordinator (AC): ACs work with users and SunGard product managers to manages the IDEAS process. These positions are filled with subject matter experts on SunGards products. Board of Directors: Elected Board positions open in 2017 are President-Elect and Secretary (2-yr position). Once the new Board is elected, there will be two Director-at-Large positions appointed. For more information you can go to the SUGA website bylaws page and read about board positions. User-led Presenter: User-led presentations have proven to be among the most appre-ciated by SUGA training event attendees. Do you have a special skill, have you solved a unique problem, or are you knowledgeable about one or more SunGard applications? If so, your area of expertise would be useful to other SunGard customers, and could be shared by presenting a user-led session at a SUGA event. Event Volunteer: Helps during the training conference by working the registration desk, monitoring Labs, and gathering ballots during the business meeting elections. SUGA recognizes that your first priority is attending training sessions, so you decide your availability. Contact: Sandy Reece for more info or sign-up on the SUGA website. Click here

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USER-LED SESSIONS

A common request that SUGA gets after every

training session is that users would like to see more

user led sessions. To this point, we want your help

in being a presenter at any RTE training event or

the International training conference. Join us on

stage and be a presenter. Most users are nervous

about public speaking and shy away from making a

presentation on what they do best everyday. This is

an opportunity for you to shine as a subject matter

leaders in your field. We all do great things every

day and always think that it’s nothing special

however, when you demonstrate your knowledge

things happen and others see new ideas and

possibly a solution to something that others thought

weren’t possible.

Show others your style, be energetic and most of all share yourself.

If you have questions or suggestions about wanting to be a presenter at the next SUGA training event,

please e-mail me Dan Amyot at damyot@guelphhydro.com and thank you for your help.

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The improvements to the product line is constantly growing with high expectations towards ease of use and better functionality. The IDEAS platform is one of the major sources that’s available to users to submit and/or ask questions from program developers on key software requirements that customers need to perform as part of their daily tasks. Regarding IDEAS, this past year was similar to other years, the need for SunGard Public Sector to continuously rise to the challenge of software development changes. Users are requesting a need for integration in importing and exporting from other data sources. With the constant changing and evolving at a rapid rate, some days it seems to be insurmountable and yet with time, energy and resources, things get done. A specials thanks to all those who continuously help this process, from Product Managers (PMs) from SunGard Public Sector to the numerous Application Coordinators (ACs) who volunteer their time and knowledge to help SUGA members as subject matter experts and information tour guides for the IDEAS process. If you have questions or suggestions about the IDEAS process, please e-mail them to me Aaron Bentley at aaron.bentley@slcgov.com

*** Mark your agendas - IDEAS Showcase located at Ryman Exhibit Hall B1/B2 ***

IDEAS

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A Passport to Learning – Online Learning Abounds through SUGA

Professional development is a key strategy for all employees of an

organization. Development occurs through internal learning opportunities,

personal learning initiatives, or events like a user conference. The 2017

SUGA international educational conference will feature several hundred

learning opportunities regarding software solutions and vendor products

that support the services your organization provides.

Brand new to the this year’s conference, SUGA and SunGard Public Sector

are offering a Passport to Learning, where conference registrants receive

free access to all SunGard Public Sector on-demand eLearning opportunities

during the entire month of June. On-demand learning events are available 24

hours a day, 7 days a week with internet access. The library includes more than

2,000 self-paced courses related to these topics and more:

SunGard Public Sector software solutions

Desktop Applications such as Word, Excel, Outlook, Crystal Reports, web development, Photoshop, and PC

introduction

Business & Professional Development, including time management, project management, leadership, finance,

communication, and customer service.

Information Technology, such as SQL, SQL Server, programming languages, .NET, Windows OS, databases,

practice exams, and security.

Health & Safety, including OSHA, workplace safety, active shooter, harassment, heavy equipment usage, and hazardous materials.

To take advantage of the Passport to Learning program, follow these steps:

Register for the 2017 International SUGA conference

Ensure you have a training & development account

Access on-demand classes between June 1–30, 2017

While a billing verification screen appears when launching an on-demand class, SUGA registrants are not invoiced.

For additional details or questions about this year’s Passport to Learning program, contact SUGA or TND@sungardps.com.

NEWS FROM SUNGARD PUBLIC SECTOR

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SUGA Audit Results for Fiscal Year Ended July 31, 2016 2015-2016 Audit As a result of a thorough review of the financial statements of the SunGard Public Sector Users’ Group, it is the opinion of the audit firm of Reynolds and Franke that the financial statements presented and reviewed present fairly, in all material respects, the financial position of SunGard Public Sector Users’ Group Association, Inc. (SUGA) as of July 31, 2016 and 2015, and the changes in its net assets and its cash flows for the fiscal years then ended are in accordance with accounting principles generally accepted in the United States of America. There were no management comments relative to any misstatements or irregularity of reporting. There were no audit findings in the form of a management letter notifying of any deficiencies, concerns or proposed changes to financial procedures which therefore resulted in an Unqualified Opinion also described as a “Clean” audit. A copy of the audit report is on file with the Board of Directors and is available upon request by contacting the SUGA Treasurer. A full report of the financial position of SUGA will be presented at the International Conference. Evelyn Poness, SUGA Treasurer at Eponess@needhamma.gov

SunGard Public Sector Users’ Group

Association, Inc.

Annual Audit

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SUGA 2016-2017 BOARD OF DIRECTORS

PRESIDENT CONSUELA WILSON Chesterfield County Chesterfield, VA 23832 wilsoncy@chesterfield.gov 804 / 318-8750 PAST PRESIDENT NANETTE ANDERSON Rock Island County ETSB Rock Island, IL 61201 nanettea@ricoetsb.org 309 / 781-8810 PRESIDENT ELECT DAN AMYOT Guelph Hydro Electric Systems Guelph, ON N1G 4Yi Canada damyot@guelphhydro.com 519 / 837-4700 SECRETARY SANDY REECE City of Thomasville Thomasville, NC Sandy.reece@thomasville-nc.gov 336 / 475-4292 PAST-TREASURER ANTHONY SORCE

Wilkinsburg-Penn Joint Water Authority Pittsburgh, PA asorce@wpjwa.com 412 / 243-6237

TREASURER EVELYN PONESS Town of Needham Needham, MA 781 / 455-7500 eviep@needhamma.gov

DIRECTOR AT LARGE / WEBSITE AARON BENTLEY Salt Lake City Corporation Salt Lake City, UT 84111 801 / 535-7634 aaron.bentley@slcgov.com REGIONAL ADVISORY MEMBERS Cathy Errichiello—Central Village of Hoffman Estates, IL Cathy.errichiello@hoffmanestates.org

Sharon Allen—East Meridian PD, MS sharonallen@meridianms.org Tao Elson—West Butte County, CA telson@buttecounty.net Terri-Ann Sylvester-Canada Thunder Bay Hydro Distribution tsylvester@tbhydro.on.ca

SUGA CONFERENCE COORDINATOR TERI ANTICEVICH, CMP

Meeting & Association Management Services, Inc.

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Visions of Gaylord Opryland Resort & Hotel