newer way to notify customer about features
TRANSCRIPT
Can you believe ?
Engage with Customers
&Save 60% of your customer
support expenses
Building Online Services & Products
(like mailchimp, facebook, loggly)
Building Features & Services?
Continuously
Are you sureYour customers know about
your features?
You may be doing
• Email Marketing
• Press Releases
• Advertisement
• Help Guides
• Tutorials
• And many others..
How hard you are trying to notify them about those
features?
I’ll tell you some better way?
Used by Google, Facebook and Big Players
It is very Simple
Your Product Web Site
This is our new feature. Click to learn!
Widget/Popup Showing the New Features?
Once they click this, they can learn about it
How this works
• You can specify where you want to place your widget (specifying page patterns)
• You can target your users
• You can specify where the feature exists (specifying divs & html elements)
• And document details about the feature related to widget
Then you can
• Track who has seen the feature
• Who has learned about the feature
• Who seems not useful about the feature
• Access users’ questions about the feature(you can reply to them real time too)
Any Benefits?
Yes, Here are the benefits
• You can learn about customers’ engagement with the feature
• If they asked questions, you can easily answer them(Because you know where the problem is)
• And it reduce 60% of your time and money spend on customer support
How can I implement this?
That’s why we are here
We’ve build everything you need to worry about this
And you are good to go
Just paste 2 lines of JavaScript code into your site
You’ve come to hereWe should say thank
you
So we’ll give you
4 months of free access From may 1st
Look at the next slide =>
Visit
OrLook below to Signup
http://dokeeno.com/ce
http://kodeincloud.com
We are using this with our products and we need to share that with you