newer way to notify customer about features

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Can you believe ? Engage with Customers & Save 60% of your customer support expenses

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Post on 11-Jul-2015

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Page 1: Newer way to notify customer about features

Can you believe ?

Engage with Customers

&Save 60% of your customer

support expenses

Page 2: Newer way to notify customer about features

Building Online Services & Products

(like mailchimp, facebook, loggly)

Page 3: Newer way to notify customer about features

Building Features & Services?

Continuously

Page 4: Newer way to notify customer about features

Are you sureYour customers know about

your features?

Page 5: Newer way to notify customer about features

You may be doing

• Email Marketing

• Press Releases

• Advertisement

• Help Guides

• Tutorials

• And many others..

Page 6: Newer way to notify customer about features

How hard you are trying to notify them about those

features?

Page 7: Newer way to notify customer about features

I’ll tell you some better way?

Used by Google, Facebook and Big Players

Page 8: Newer way to notify customer about features

It is very Simple

Page 9: Newer way to notify customer about features

Your Product Web Site

This is our new feature. Click to learn!

Widget/Popup Showing the New Features?

Once they click this, they can learn about it

Page 10: Newer way to notify customer about features

How this works

• You can specify where you want to place your widget (specifying page patterns)

• You can target your users

• You can specify where the feature exists (specifying divs & html elements)

• And document details about the feature related to widget

Page 11: Newer way to notify customer about features

Then you can

• Track who has seen the feature

• Who has learned about the feature

• Who seems not useful about the feature

• Access users’ questions about the feature(you can reply to them real time too)

Page 12: Newer way to notify customer about features

Any Benefits?

Page 13: Newer way to notify customer about features

Yes, Here are the benefits

• You can learn about customers’ engagement with the feature

• If they asked questions, you can easily answer them(Because you know where the problem is)

• And it reduce 60% of your time and money spend on customer support

Page 14: Newer way to notify customer about features

How can I implement this?

That’s why we are here

Page 15: Newer way to notify customer about features

We’ve build everything you need to worry about this

And you are good to go

Just paste 2 lines of JavaScript code into your site

Page 16: Newer way to notify customer about features

You’ve come to hereWe should say thank

you

Page 17: Newer way to notify customer about features

So we’ll give you

4 months of free access From may 1st

Look at the next slide =>

Page 18: Newer way to notify customer about features

Visit

OrLook below to Signup

http://dokeeno.com/ce

Page 19: Newer way to notify customer about features

http://kodeincloud.com

We are using this with our products and we need to share that with you