new product development strategy. why develop new products? in 1982 timex turned down the...

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New Product New Product Development Development Strategy Strategy

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Page 1: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

New Product New Product Development Development

StrategyStrategy

Page 2: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

WHY DEVELOP NEW PRODUCTS?

In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels, simple low cost watches.Digitalisation revolutionized industry while Timex stuck with analog.

DID NOT KEEP UP WITH WATCHES EVOLUTION FROM A FUNCTIONAL OBJECT TO A FASHION ACCESSORY.

Today Global consumer owns 5 watches up from 1.5 watches 30 years ago.

Move from chronometer to fashion accessory

Timex then acquired Guess and Monet Jewellers

Page 3: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

Why New Products Fail?

Lack of differentiating advantage – RASna JUc FIT, HLL Ayush

Poor marketing plan – Yamaha RX -100, Real Value Vaccumiser, Appy, Evita, Appy, HLL Max Biscuit

Target market too small – Viruddh, Livon

Poor product quality – Annapoorna RTEC, Dandi Namak, Real Juice

Page 4: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

New Product – Value Proposition

Value Proposition = Perceived Differential Advantage

Page 5: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

Consumer Buying Process

Need Recognition

InformationSearch

Evaluationof

Alternatives

Purchase

Post-PurchaseBehavior

Page 6: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

Successive Sets Involved in Customer Decision Making

FISHBEIN MULTI-ATTRIBUTE MODEL FOR BUYING

PhilipsLGSamsungSansuiOnidaVideoconSonyBPLHitachiAkaiNationalAiwa

LGSamsungSansuiOnidaVideoconSonyBPLAkaiAiwa

LGSamsungSansuiOnidaVideoconAiwa

SansuiOnidaVideocon

?

TotalSet

AwarenessSet

ConsiderationSet

ChoiceSet

Decision

Page 7: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

Differentiation Variable- Product

Delivery

War

rant

yInstallation

After-sales

Credit

Training

Features

Style

Design

Packaging

Branding

Page 8: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

•Repositioning

•Cost reductions

New Product Development

•New-to-the-world products

•New product lines

•Additions to existing product lines

•Improvements and revisions of existing products

Six categories of new products

Page 9: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

NEW PRODUCTS - TYPES OF INNOVATION

A new product can be:

• Continuous Innovation.

• Dynamic Continuous Innovation

• Discontinuous Innovation

Page 10: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

NEW PRODUCT DEVELOPMENT PROCESS

Idea Generation

Idea Screening Caution : Go Error / Drop Error

Concept DevelopmentCategory concept / Brand ConceptConcept Testing

Marketing Strategy

Market Testing

When / Where / Whom / How ?Commercialisation

How many test cities? Which cities?Length of test?What information?What action to take?

Business Analysis

Product Development

Page 11: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

Relative Weight

Product Score

Product Rating

Key Success Factors (a) (b) (c = a x b)

Level of Differentiation .35 7 2.45

Value for Money .25 8 2.00

Marketing strength .25 6 1.50

Competitive Intensity .15 6 .90

Total 1.00 6.85

Rating scale: 0 - 3.0 poor 3.1 - 6.0 fair 6.1 - 8.0 good.

Minimum acceptance rate: 6.1

Product-Idea Rating Device

Page 12: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

Awareness

Interest

Trial

Evaluation

Adoption

New Product –Innovation Diffusion

Page 13: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

Relative advantage

Compatibility

Complexity

Divisibility

Communicability

New Product Adoption

RATE OF ADOPTION AFFECTED BY

Page 14: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

New Product Adoption

ADOPTER CATEGORIES

Page 15: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

A life cycle plots sales of an offering or a product class over a period of time.

There are FOUR main stages:

1. Introduction

2. Growth

3. Maturity (Saturation)

4. Decline

The Product Life Cycle

Page 16: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

Profits

Sales

Introduction Growth Maturity Decline

Sales

The Product Life Cycle

Page 17: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

INTRODUCTION GROWTH MATURITY DECLINE

Marketing Objective

Market Development

Build Brand Loyalty

Convert the Competitor’s Customer

Reduce Inventory

Sales Low High High Low

Costs High Moderate Low Low

Profits Low Moderate High Low

Competitors Very Few Increasing Many Few

Product Basic Product Differentiate Line Extensions Reduce Variants

Price Penetration/Skimming

Maintain Prices

Lower Prices Lower Prices

Place Selective Distribution

Extensive Distribution

Extensive Distribution

Selective Distribution

Promotion High Advertising Sales Promotion

Moderate AdvertisingPR/Publicity

High Advertising Trade Promotion

Low

LIFECYCLE STRATEGIES

Page 18: New Product Development Strategy. WHY DEVELOP NEW PRODUCTS? In 1982 Timex turned down the opportunity to market "Swatches". Timex was resting on its laurels,

The Product Life Cycle

Product hierarchy Need family Product family Product class Product line Product type Item