10-11 June 2020live.mshsummit.com

Creating value with managed servicesa unique online event to connect the industry

live.mshsummit.com

In view of the current concerns and travel restrictions internationally as a result of the coronavirus COVID-19 pandemic and in order to safeguard the health and wellbeing of all participants, we have taken the decision to postpone the European Managed Services Summit 2020, originally scheduled for May, until 29 October 2020.

From discussions with both sponsors and delegates advising them of the postponement, it has become clear that there is a considerable demand for further information and dialogue now - if only to help deal with some of the new demands being generated by the current crisis.

We have therefore decided to stage an additional online event – Managed Services Live on 10-11 June 2020. This is not a replacement for the live event in October (we believe live face to face interaction, learning and networking can never be fully replaced digitally), it is designed to be complementary to it - to bring the industry together virtually and on-line to help deal with the unprecedented challenges we all currently face.

Why the time is right for a virtual summit

The event will take the form of four 2-hour interactive sessions over 2 days. Each session will focus on a key issue MSPs currently face and will be based around a keynote presentation from an independent authority along with further 10-minute interactive presentations and interviews with industry experts. They will also feature a moderated panel discussion responding to issues raised by the audience.

Delegates will have the opportunity to ask questions and help frame discussions before, during and after the event and will also be provided with access to presentation content and supporting materials after it.

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The drive for efficiencyThe current climate is creating previously unimaginable pressures on businesses of all kinds and creating an environment in which managed services will have to be delivered much more effectively. Customers are under pressure to do more with less, and so their services suppliers must be as well. Skilled resources are in limited supply even as the squeeze on demand and an ever-wider range of solution calls for greater efforts from the industry.

On top of this, fundamental changes in working practices and a surge in cyber-crime is raising issues for the entire customer base and MSPs themselves are targets. How to square this circle, increase efficiency and both develop deliver more value using smarter solutions, better tools, marketing and communications is the primary focus of this special event at probably the most significant time in the history of managed services.

Efficiency in managing clients Communications – ideas for creating differentiation, better regular updates and reporting Monitoring – systems and integration into existing structures Developing services – easy add-ons, how to offer something new Compliance for regulated and non-regulated industries and why it matters Building resilience into sales messages Build the security practice – assessing capabilities and matching customer needs

The LIVE sessions

Efficiency in marketing Engaging at all levels of the client – tools and market development Assessing customer future needs and strategies Reaching out to new markets, adjacent easy targets Working through virtual sales engagement and selling remotely Leveraging brand into sales pipelines

Efficiency in management Working remotely or from home Managing remote staff Better support / customer relationship building Planning for growth through acquisition Key measures of value and value creation Increasing employee productivity

Efficiency in MSP strategy and planning Sources of ideas, information, best practices Skills development planning Recruitment and retention Growth and exit strategies Building value for acquisition Partnering with other specialists and vendors – rules of engagement New technology areas – IoT, analytics, comms, AI

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ATTENDEES BY COMPANY TYPE ATTENDEES BY JOB ROLE

The audienceWho attends?Directors and senior managers of Managed Service Providers, Systems Integrators and Solution VARs interested in keeping up to date with developments in the managed services sector. Typical qualified delegate demographics for our physical events are provided in charts above and similar audience profile is expected for the online summit.

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“I found the summit an extremely useful and valuable day. It was a great opportunity to meet with both current and potential new suppliers as well as hearing some excellent talks from industry experts”. Russell Chesler, Director, Achieve IT

“Quality of delegates at this event is some of the best in the industry! Great group.” Director of International Sales and Marketing, RapidFire Tools

The unique mix of high-level presentations plus the ability to virtually meet, discuss and debate the related business issues with sponsors and peers across the industry makes the managed services live event a must-attend programme for any senior decision maker in the ict channel

“This was our first MSP Show for UniPrint and we only signed after thorough evaluation of the attendee lists from the previous events. We shouldn’t have been concerned. The organisers delivered the interactions they promised from the outset. We were very impressed by the quality of the conversations; all there with one common goal – to increase service levels via a hosted model.” Marketing Manager, UniPrint

“I found the event really interesting, with some insightful and relevant talks. It was a really good opportunity to network with some key people within the Managed Hosting sector. Would definitely recommend and attend again in the future.”Sean Delaney, Senior Business Developer, 4D Data Centres

Don’t take our word for it, hear from previous sponsors of MSS events

PLATINUM GOLD SILVER 10 Minute Pre-Recorded Presentation Opportunity in main conference session+ Q&A with moderator x

5 Minute Pre-Recorded presentation opportunity in x main conference session + Q&A with moderator Sponsor provided with Virtual event booth x x x

1 Minute Pre-Recorded Elevator Pitch Presentation within x x x virtual booth Video content held within event booth – 3 months 5 3 2

Whitepaper assets held within event booth– 3 months 5 3 2

Copies of company’s content/news/press releases x x x held within event booth

Digital branding on event signage and within x x x digital event booth

Logo on event website x x x

Logo on event email marketing to MSPs across Europe x x x

Inclusion within event Press Releases x x x

Dedicated Social Media Promotion about Sponsor x x x

Details of registrations and attendees x x x

Ask questions and ability to request live chats / meetings x x x with delegates

Unlimited staff registrations x x x

Access to presentations x x x

Cost £4,950 £3,950 £2,950

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We have a number of sponsorship opportunities for Hardware & Software Vendors, Service Providers, Distributors, Hosting and Datacentre Providers, Cloud Service Providers interested in engaging with Managed Service Providers, Systems Integrators and Solution VARs

Sponsorship Opportunities

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Stephen Osborne Alan Norman Aadil Shahstephen.osborne@iteuropa.com alan.norman@iteuropa.com aadil.shah@iteuropa.com+44 (0)1895 454536 +44 (0)1895 454604 +44 (0)1895 454590

TO DISCUSS SPONSORSHIP OPPORTUNITIES CONTACT:

Peter Davies peter.davies@angelbc.com+44 (0)2476 718970 Sukhi Bhadal sukhi.bhadal@angelbc.com+44 (0)2476 718970