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New Launchpad with GridPin Login process A walkthrough of the Launchpad/GridPin authentication process 1 Enter the Launchpad URL into your URL browser - https://launchpad.humana.com 2 Enter your Humana Username and Password in the corresponding fields 3 Click on the box ‘Click for Grid’ 4 Upon selecting the ‘Click for Grid’ box, the Keypad will be updated with the GridPin 5 With the GridPin populated, enter the correlating number from the position on the keypad you chose during the registration process into the GridPin box. Example: If you selected Bottom Left and your PIN is 12345, the PIN you would enter would be 8-6-3-7-0. 6 With the GridPin box populated, click the ‘Log On’ box to proceed. 7 Following a successful logon, you will be directed to the Citrix Application Launch Page.

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Page 1: New Launchpad with GridPin Login process€¦ · New Launchpad with GridPin Login process A walkthrough of the Launchpad/GridPin authentication process 1 Enter the Launchpad URL into

NewLaunchpadwithGridPinLoginprocessAwalkthroughoftheLaunchpad/GridPinauthenticationprocess

1 EntertheLaunchpadURLintoyourURLbrowser-https://launchpad.humana.com

2 EnteryourHumanaUsernameandPasswordinthecorrespondingfields

3 Clickonthebox‘ClickforGrid’

4 Uponselectingthe‘ClickforGrid’box,theKeypadwillbeupdatedwiththeGridPin

5 WiththeGridPinpopulated,enterthecorrelatingnumberfromthepositiononthekeypadyouchoseduringtheregistrationprocessintotheGridPinbox.

Example:IfyouselectedBottomLeftandyourPINis12345,thePINyouwouldenterwouldbe8-6-3-7-0.

6 WiththeGridPinboxpopulated,clickthe‘LogOn’boxtoproceed.

7 Followingasuccessfullogon,youwillbedirectedtotheCitrixApplicationLaunchPage.