new faculty orientation: an introduction to it @ aub august 2015 yousif asfour, phd chief...

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ew Faculty Orientation: n Introduction To IT @ AUB ugust 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

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Page 1: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

New Faculty Orientation:An Introduction To IT @ AUBAugust 2015

Yousif Asfour, PhDChief Information Officer

Razan HarbFAS IT Manager

Page 2: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

We are doing that by

first building the capacity to provide exceptional IT service

to our community

Our vision is for IT to help transform teaching,

research, campus life and patient care

at AUB

Page 3: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

… we are in the midst of upgrading everything

k

Network

Compute & Storage

Telephones & mobility

Applications

You have joined us at an exciting time …

Page 4: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

http://aub.edu.lb/it

How to get support

How to get support

Page 5: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

http://aub.edu.lb/it

Latest Announcements

Page 6: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

http://aub.edu.lb/it

List of services

Page 7: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

http://aub.edu.lb/it

Page 8: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

AUBNet Account

Email

Internet Access / Wireless connectivity

Eduroam

Network Storage

File Sharing

VPN

Applications server

Exchange Calendar and room reservation

AUBSIS and Moodle

IT Purchasing and Oracle Financials

FMIS, Grants, and other Applications

Provide authentication to different services2 GB mailbox that can be synced with multiple devicesConnect to AUBdot1x networkConnect to the internet using AUBNet account when visiting participating institutions

15 GB of network storage through the X-DriveSharing of huge files

internally with other members of the

communityProvides access to AUB resources from outside AUBAdobe CS6,MS Visio, etc.

Reserve classrooms and conference rooms

Create a professional profile Apply for grants, etc.

View Course List Submit grades onlineE-LearningPlace expense reports

View reports of grants’ budget and expenses

Page 9: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

FHSVan DyckRm 209

FEARaymond Ghosn

Rm 306.1

FAFSAgriculture Wing A

Rm 207A

FASNicely

Rm 109 & 308

OSBSuliman Olayan

Basement B1

ITVan Dyck

Basement Floor

Website: http://www.aub.edu.lb/itPortal: ithelpdesk.aub.edu.lb Email: [email protected] Phone: 01-350 000 Extension 2260 Mon-Fri 8am-5pm

HSONHarriri

Rm 201/203

Page 10: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager
Page 11: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager
Page 12: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

SUPPORT PORTAL

1. Follow-up on your created incidents and requests2. Create a new incident3. Request of the available services

Page 13: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

AUBNET ACCOUNT

An active AUB account provides access to the following services:o Windows Login to join the domain (Active Directory)o Email (Exchange)o Web access / Wirelesso Eduroamo Librarieso Moodleo Applications server (Adobe CS6,MS Visio etc.)o VPN

To create Faculty AUBnet Account o Go to the IT’s Website http://www.aub.edu.lb/ITo Navigate to Services -> Faculty Serviceso Click on Account creation and Management->Activate your AUBnet AccountNote: You should have your Payroll ID (ZA99999) and your ID Barcode (6 digits)

Page 14: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

EMAIL

Faculty Members can connect to AUB email througho Outlook on Exchange or MAC mail on Exchangeo From any Internet-connected computer use Microsoft Outlook Web Access (OWA),

the link is http://owa.aub.edu.lb o By pushing email to phones/tablets

Microsoft Exchange, mail box quota for faculty members is set to 2GB.

Email messages should be regularly archived to a personal folder. For assistance in configuring AUB email and archiving emails please contact

IT Support.

Page 15: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

CALENDAR/ROOM RESERVATION

Faculty members can utilize the exchange calendar to:o Setup meetings and check availability of other attendeeso Reserve conference rooms that are available to the community

In addition to the rooms available on the exchange calendar, faculties have reservation applications for faculty classrooms/labs/ and conference rooms.

Faculty members can check with the faculty IT Manager for the faculty room reservation application.

Page 16: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

© Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.

16

AUB WIRELESS – SUBSCRIBE & CONFIGURE

Connect to wireless network, choose “AUBsubscription”

Configure your device on your own by following the steps on aubsub.aub.edu.lb o Microsoft Windows 7, 8 users can utilize the automatic configuration scripts to

connect.o Other Operating systems users (Windows XP, Mac OS X, iOS, Android) can follow

the available manuals to configure their devices

Connect to AUBdot1x network using your AUBnet credentials

Page 17: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

EDUROAM

Eduroam (education roaming) is the secure, world-wide roaming internet access service developed for the international research and education community, and embraced by a consortium of institutions who promote such ideologies.

Faculty Members who visit another participating institution can connect to the internet while on the go, as follows:o from the wireless settings for your computer or device, choose the eduroam secure

network (or the institution’s equivalent wireless network)o at Username enter your AUB NetID Email address (e.g. [email protected])o at Password enter your AUB NetID password

Page 18: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

STAY SAFE – PROTECT YOUR IDENTITY AND PERSONAL INFORMATION

Never share password, personal or financial information through email

Be suspicious of any email with urgent requests for personal information

Do not click links in email messages, if you suspect the message might not be authentic or if you don't know the sender

Update your operating system regularly

Update your Antivirus Software regularly

Update your web browser and Plug-ins regularly

Use your computer’s Firewall

Page 19: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

STORAGE

XDrive is a dedicated network storage space.

XDrive is secured and backed up daily. Backup files are available back to 14 days.

Storage available is 15GB, for institutional data.

XDrive can be utilized to backup data.

XDrive can be accessible while offline o Right click on drive and choose “Always available offline”.

Page 20: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

FILE SHARING

AUB provides internal file sharing service for faculty members:o https://share.aub.edu.lb/

For sharing files with people outside AUB faculty members can use public cloud services such as dropbox

Faculty members can also check with the faculty IT Manager if there are any file sharing services provided within the faculty.

Page 21: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

VPN

VPN is a service provided by IT that allows faculty members to access campus online resources or personal desktops from outside AUB (VPN In) or to access outside resources from campus (VPN out).

To request VPN access, faculty members can use the portal ithelpdesk.aub.edu.lb and fill a service request under Network/VPN.

Page 22: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

IT PURCHASING / FINANCIAL INFORMATION SYSTEM(FIS)

Faculty members can use available funds (startup fund; grants; etc.) to purchase IT hardware or software in coordination with the IT Manager.

Oracle EBS is the FIS used at AUBo Request access by sending AUB-User-Access-Request-Form to

[email protected] Use Oracle EBS to place requisitions and expense reportso Utilize the OBIEE module to generate reports related to grants’ budgets and

expenseso For assistance with Oracle EBS modules please contact the faculty IT Manager.

Page 23: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

AUBSIS / MOODLE

AUBsis: AUB Online Student Information System (Banner)o Activate AUBSIS by :

o visiting the IT Website http://www.aub.edu.lb/it/o Navigating to Getting Started-> New Facultyo Clicking on Activate AUBSIS

o Login using payroll ID and pin

AUBsis can be used by faculty members to:o View Course Listo Submit grades online

Moodle: e-learning application integrated with AUBsis.

Page 24: New Faculty Orientation: An Introduction To IT @ AUB August 2015 Yousif Asfour, PhD Chief Information Officer Razan Harb FAS IT Manager

ONLINE APPLICATIONS

Most faculties provide online applications to process the student petitions and forms electronically. In case a faculty member approval is required for a certain petition an email notification is sent.

FMIS is an application that allows faculty members to create their professional profile. The profile will be available online on the departmental website. http://fmis.aub.edu.lb

Faculty members can submit their grant forms electronically and view the progress of approvals. https://researchgrants.aub.edu.lb