WAT

ERIN

G R

OSTE

R LAST DIGIT OF HOUSE NUMBER*

SCHEME WATER USERS' WATERING DAYS

1 Wednesday and Saturday2 Thursday and Sunday3 Friday and Monday4 Saturday and Tuesday5 Sunday and Wednesday6 Monday and Thursday7 Tuesday and Friday8 Wednesday and Saturday9 Thursday and Sunday0 Friday and Monday

No sprinkler or reticulation use on any day between 9am-6pm.The two day watering roster does not apply to bore users, but the 9am - 6pm daily restriction still applies.

SUMMER 2020ontap

LOCAL SCHOOLS PROMOTE BEING WATERWISEStudents from South Bunbury and Bunbury Primary Schools were busy creating some fantastic waterwise posters during National Water Week in October.

PURPOSE: Maximise value to the owner and customer by providing locally managed water services.VISION: To work within a changing environment as an independent, viable and competitive water utility.

Aqwest has just launched its new website at www.aqwest.com.auCustomers can now do a range of things on line including paying a bill, setting up a direct debit, changing contact details, registering for paperless billing, submitting a meter reading and much more.There are lots of tips about being waterwise around the home and garden, a guide on how to read a water meter, what to do if there is a leak, as well as education resources for school students.Builders and developers can access information about new and additional service connections, disconnecting or relocating an existing service and relevant approvals.Suppliers can register to work for Aqwest and update their registration forms.Aqwest’s latest news can also be viewed on the website, as well as the Facebook site.

NEW AQWEST WEBSITE

Thanks to South Bunbury students Francesca, Olivia, Shayla, Kobi and Mack for coming up with the creative posters featuring some topical messages that we can all use around the home.Aqwest was delighted to provide prize packs with water conservation messages to students who got involved in the National Water Week initiative which had the theme

“It’s time to save the world”.

In addition, Koombana Bridge was lit up in blue to recognise the week.

“The aim of National Water Week is to inspire individuals, communities and organisations to build awareness about water, our most precious resource,” said Aqwest Chief Executive Officer Gary Hallsworth.

Pensioner/Senior Discount

Rebates of up to 50 per cent are available to pensioners, seniors and CSHC holders (conditions apply – please contact Aqwest to confirm eligibility).Rebates do not apply to Housing Authority tenants, as other concessions are available to them.Call (08) 9780 9500 for details.Aqwest provides an emergency on-call service 24 hours a day, 7 days a week.To report faults with supplies please call (08) 9791 3272.

Aqwest reads each household’s water meter four times a year. Our officers are legally allowed to enter private property to obtain these readings and we ask that you please help our staff by ensuring easy access to meters.

The following water tariff apply for 2019/2020:

0 - 150kL @ $1.05 per KL

151 - 350kL @ $1.94 per KL

351 - 500kL @ $2.77 per KL

Over 501kL @ $3.43 per KL

CUSTOMER SERVICE

Not from dams or desalination plants – Bunbury’s water is pumped by Aqwest from the Yarragadee Aquifer.This large, underground fresh water source lies deep underground and relies on rainfall, which percolates through the ground, for its recharge.Given the continuing decline in rainfall in the South West in recent decades, it remains a limited resource which must be conserved and protected.The water used now will affect the amount of water available in the future.

WHERE DOES OUR WATER COME FROM?

CONTACT AQWEST

5 MacKinnon Way, Bunbury WA 6230P: (08) 9780 9500 E: aqwest@aqwest.com.au www.aqwest.com.au

If you need an interpreter, please call TIS National on 131 450TTY users phone 133 677 then ask for (08) 9780 9500Speak and Listen users phone 1300 555 727 then ask for (08) 9780 9500

Aqwest has welcomed Mark Crabtree, the new General Manager of Water Services to the team.

Mark is responsible for operations and maintenance, water

quality, asset management, capital works, business continuity and safety.

He has a wealth of experience in the water industry and was previously at Sydney Water where he led the development of

the infrastructure strategy to address the city’s water shortage.

Prior to that Mark worked at Seqwater in Brisbane responsible for asset management to ensure water supply and wastewater requirements were met and developed the organisation’s environmental strategy.

“I am looking forward to working with the team at Aqwest to look at how we can efficiently deliver water services, in the most sustainable manner, to meet our customers’ needs,” Mark said.

Bunbury Fringe Festival is on from January 31 to February 8.

A number of local community groups have been successful in being awarded funding in Aqwest’s annual sponsorship round.Bunbury Choose Respect, Friends of Big Swamp, Wither’s Progress Association’s Friends of Des Ugle Christmas Party, Bunbury Fringe Festival, WA ISports, Relay for Life Bunbury, and the WA Performing Arts Eisteddfod shared in the $15,000 funding pool.“There are some great educational, social, cultural and environmental initiatives in Bunbury and we are very proud to help in some way,” said Aqwest Chief Executive Officer Gary Hallsworth.

AQWEST SPONSORS LOCAL COMMUNITY GROUPS

NEW WATER SERVICES GENERAL MANAGER

As temperatures reach peaks during summer, Aqwest urges its customers to resist the temptation to increase the amount of water used on gardens to avoid high bills.The price of water increases based on how much is used. Based on water costs as of 1 July, 2019, the first 150kL costs $1.05 per kL (1 kL equals 1000 litres).Once more than 150kL is used, the price increases to $1.94 per kL. The cost of water used above 500 kL a year increases to $3.43 per kL.People who use too much water too quickly in Spring and Summer move up to the higher tariff level and continue to pay these higher costs for the rest of the year.The average residential water use last year was 243 kL.

INCREASED WATERING WILL INCREASE YOUR BILL

WATER CONSERVATION TIPS

Aqwest’s popular calendars, featuring the winning entries from the 2019 Photography Competition, are now available.

This year the photographs depicted a “Water Art” theme and winners and their schools were awarded cash prizes.

The colourful calendar is free and can be picked up at Aqwest’s office at 5 MacKinnon Way, Bunbury.

2020 CALENDARS OUT NOW

> Mulch to conserve water

> Use a soil wetting agent to improve water absorption

> Check reticulation for leaks

> Check for dripping taps

Check out the Aqwest website for more tips: www.aqwest.com.au